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Axis Bank Complaints & Reviews

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Updated: Sep 1, 2025
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Axis Bank reviews & complaints page 451

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V
viren thakur
Jun 14, 2017
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Employee's complaint negligent behavior

Address: 110037

This email is in reference to my bank account (Ac [protected]) under the name of mgw properties pvt ltd. Which is newly opened. There are many problems since i had the account.

I visited branch axis bank old gt babuganj near sbi atm rohtas-821307 to deposit 1 lakh cash and they denied i had word with shashi shekhar (Senior manager) and he said as per account limit we are not supposed to deposit more than 50 thousand in...
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anil_surat2001
from Surat, Gujarat
Jun 13, 2017
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Address: Surat, Gujarat, 395007

I have applied for home loan at axis bank surat. My loan account no is 6531926. They have verified my job place, it was ok. After that, they have visited my home and met my wife and brother. They have given satisfactory response. But one of my neighbor has bot identified me by my name. Because he was in face to face touch with me only. So, axis guy have rejected my file.

I have contacted concerned official and requested to revisit my home. Again they have visited and got satisfactory response from my home. And again they have asked my neighbor and they have not given proper response and axis guy rejected my file.

In my society, people from different states and we are not in touch with each other so much. So, it is not necessary that all identifies me. But i assure that i live in this building only and we have 2 flats in this building on the name of my both brothers.

I feel very disappointed and not happy what axis have done. I want justice at any cost.

Pls help me

Regards
Anil pathak
Surat
Jul 21, 2017
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Jun 14, 2017
Axis Bank Customer Care's response
Hi Anil,

We're sorry you had this experience and we want to make this right. Please share your concerns with us at http://bit.ly/2ofzczR for us to assist you.

Regards,
Axis Bank
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    Mohammad Saddiq
    from Fatehpur, Rajasthan
    Jun 13, 2017
    Resolved
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    Resolved

    Address: 307026

    Respected sir/medam,
    I mohammad sadik qureshi transfer amount of 2200
    Usd dollar (Inr 147755.82to my brother mr sikandar ezajazam on 27/04/2017, through axis bank aburoad branch. This amount is not yet transfer. I had visit many times branch in this duration. They told me that amount was transferred talk to china bank (Receiver bank). That bank also denied that they didn't receive any amount. After 15 days axis bank told me that amount was not transferred due to wrong text in name of payee. And they transferred again that amount but still amount is not transfeered and even my money is not back. Now they are making me fool that they have transferred the amount and we are not liable for it, do which you want. I had given another application for my money on 29/05/2017. But still i didn't receive any amount.
    I suffered a lot of trouble and due to non transfer of my amount my brother could not came to india and he couldn't paid hostel fee and hostel owner expelled him from hostel. He is a medical student in china and he had insulted by college as well as hostel owner.
    I want from you to take necessary action againt axis bank branch and i want my compensation of rupee 300000. This compensation is calculated on the basis of amount taken in china as loan and variation in flight amount charges, mentally harassment.
    Concerned officer name is:bhasker and branch manager is anil darak.

    Attachment:
    1) application copy dated 29/05/2017
    2) bank statement

    Your sincerely

    Mohammad saddiq qureshi
    Jul 26, 2017
    Complaint marked as Resolved 
    Axis Bank customer support has been notified about the posted complaint.
    Verified Support
    Jun 14, 2017
    Axis Bank Customer Care's response
    Hi Saddiq,

    We're sorry you had this experience and we want to make this right. Please share your concerns with us at http://bit.ly/2oFUsLG for us to assist you.

    Regards,
    Axis Bank
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      M
      from Bengaluru, Karnataka
      Jun 13, 2017
      Resolved
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      Resolved

      Address: Bangalore, Karnataka, 560011
      Website: www.consumercomplaints.in/new_complaint

      Dear team,

      I was apply for new debit card from mobile application through but last 15 days no information about new card so kindly intimate to me about new debit card. Card will dispatch than give me that traceable number. Also i was contact to my branch but they have no informatin about debit card.

      So please do the needful.

      Account number : [protected]
      .
      Regards
      Manu
      [protected]
      Jul 17, 2017
      Complaint marked as Resolved 
      Axis Bank customer support has been notified about the posted complaint.
      Verified Support
      Jun 14, 2017
      Axis Bank Customer Care's response
      Hi Manu,

      We're sorry you had this experience and we want to make this right. Please share your concerns with us at http://bit.ly/2onCv5r for us to assist you.

      Regards,
      Axis Bank
      Verified Support
      Jun 14, 2017
      Axis Bank Customer Care's response
      Hi Manu,

      Please allow us some time. We will get back to you shortly.

      Regards,
      Axis Bank
      Verified Support
      Jun 15, 2017
      Axis Bank Customer Care's response
      Hi Manu,

      Sorry for the trouble. We tried contacting you on the number shared by you to retrieve more details, however, couldn’t get through. Please share your preferred time of contact for us to assist you further.

      Regards,
      Axis Bank
      same problem i even issue new debit card online, now there is three cards in my account issued, but i got only the old debit card. the new two never reach me, the bank has no idea where it is

      account [protected]

      ifsc UTIB0001222
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        S
        Solon Pakhrng
        from Bengaluru, Karnataka
        Jun 13, 2017
        Resolved
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        Address: 560047
        Website: services provided by Axis bank workers.

        I have applied for personal loan as the agent have guaranteed me, stating that the loan is pre - approved and they have already checked my cibil score and other important information which is needed for loan to be approved.
        However it has been 6 working days from today that i have submitted my documents, but i have not received a single information.
        At the time of collecting the documents, various agent called me every time, but after submitting my documents there is not a single called received.
        I urge the concern department to kindly look into this and kindly disbursed my loan application asap.
        Document submitted as on 5 may 2017 to a person name darshan from axis bank
        Jul 18, 2017
        Complaint marked as Resolved 
        Axis Bank customer support has been notified about the posted complaint.
        Verified Support
        Jun 14, 2017
        Axis Bank Customer Care's response
        Hi,

        We're sorry you had this experience and we want to make this right. Please share your concerns with us at http://bit.ly/2nCOGeG for us to assist you.

        Regards,
        Axis Bank
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          S
          Swarika
          from Kolkata, West Bengal
          Jun 13, 2017
          Resolved
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          Address: Kolkata, West Bengal, 700034

          Refund of rs.549/- was initiated by amazon seller but the the money has still not been credited to my account. The charge auth code is #[protected]-027689.

          There shouldn't be a delay of more than 4 days after the refund has been initiated by the seller. However, 4 days have already exceeded and the money has still not been credited to my account.
          Jul 14, 2017
          Complaint marked as Resolved 
          Axis Bank customer support has been notified about the posted complaint.
          Verified Support
          Jun 13, 2017
          Axis Bank Customer Care's response
          Hi Swarika,

          Sorry for the trouble. Please write to us at http://bit.ly/2odp3nV along with the transaction details from your registered email ID for us to assist you.

          Regards,
          Axis Bank
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            M
            mahaminesp
            Jun 13, 2017
            Resolved
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            Resolved

            Address: 411041

            Hi

            I need to change my address of credit card. As per customer care i updated it using app but still credit card address is not changed. Also fill the form for address change but nearby bank refuses to take that document.

            Please assist it is already expired.

            Please do the needful as i have 10k outstanding amount which needs to pay.

            Thanks,
            Saurabh
            Jul 26, 2017
            Complaint marked as Resolved 
            Axis Bank customer support has been notified about the posted complaint.
            Verified Support
            Jun 14, 2017
            Axis Bank Customer Care's response
            Hi Saurabh,

            We're sorry you had this experience and we want to make this right. Please share your concerns with us at http://bit.ly/2oy1P87 for us to assist you.

            Regards,
            Axis Bank
            Jun 15, 2017
            Updated by mahaminesp
            I already gone through this but no use.
            Could you please help me on updating the address ASAP.
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              A
              akshansh009
              from Chennai, Tamil Nadu
              Jun 13, 2017
              Resolved
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              Address: 401107

              My bank account was opened using my voter id as address proof which had the wrong last name. I got my voter id corrected and went to the bank to correct my last name. They asked me for a pan card copy and asked me to show the original so i did. They said it will be done in 7 days i called them again and again but no one is responding now. Its been more than 3 months.
              Jul 14, 2017
              Complaint marked as Resolved 
              Axis Bank customer support has been notified about the posted complaint.
              Verified Support
              Jun 13, 2017
              Axis Bank Customer Care's response
              Hi,

              Sorry for the trouble. Please share the details of your concerns at http://bit.ly/2odp3nV for us to assist you.

              Regards,
              Axis Bank
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                kanukumar
                from Shikohabad, Uttar Pradesh
                Jun 13, 2017
                Resolved
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                Address: Dehradun, Uttarakhand, 248001
                Website: 248001

                Respect, sir, my self karan kumar i've open an acount month of december 2016 in this bank branch vikas nagar dehradun [u. K.]id those are neccesary for openig a/c i've not receive any welcome kitfrom bank. But i will receiving msg. Regular transaction in my a/cwithout my knowledge some but i'm receiving text from bank. Even yesterday i've receve an msg. To maintain a/c.. I've havimg proff. Then i saw to branch authorities this complain they are not satisfaction answer to me so kindly req. My meter solw as soon as possible because this meter not simply that is illigal issue so i reqeust u to solw this problem thanks name-karan kumar, con. No.-[protected], a/c no. [protected], branch - vikasnagar, dehradun {uttrakhand}.
                Jul 14, 2017
                Complaint marked as Resolved 
                Axis Bank customer support has been notified about the posted complaint.
                Verified Support
                Jun 13, 2017
                Axis Bank Customer Care's response
                Hi Karan,

                We're sorry you had this experience and we want to make this right. Please share your concerns with us at http://bit.ly/2odp3nV for us to assist you.

                Regards,
                Axis Bank
                Threatening calls/ Harassment calls made by bank employees/ agents on credit card payment. I have asked the caller not to abuse, not to say bad things on family and not to threaten me in any manner
                Axis Bank Customer Care's response, Jun 14, 2017
                Verified Support
                Hi Prasad,

                We're sorry you had this experience and we want to make this right. Please share your concerns with us at http://bit.ly/2oy1P87 for us to assist you.

                Regards,
                Axis Bank
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                  kuljit82
                  from Varanasi, Uttar Pradesh
                  Jun 12, 2017
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                  Address: Ludhiana, Punjab, 141401

                  Dear sir/mam,

                  I've two loans with axis bank from arc patiala, loan against property (Lpr[protected] and personal loan (Ppr[protected].
                  Representatives mr. Lal singh is dealing with me regarding my property loan, he don't have manners to talk with customer, he uses very rough language with me. I've recorded conversations with mr. Lal singh, please suggest me for this problem.

                  I'll take legal action against mr. Lal singh.

                  Regards
                  Kuljit singh
                  Mob: [protected]
                  Jul 14, 2017
                  Complaint marked as Resolved 
                  Axis Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Jun 13, 2017
                  Axis Bank Customer Care's response
                  Hi Kuljit,

                  We're sorry you had this experience and we want to make this right. Please share your concerns with us at http://bit.ly/2odp3nV for us to assist you.

                  Regards,
                  Axis Bank
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                    Y
                    yugta
                    Jun 12, 2017
                    Resolved
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                    Resolved

                    Address: 110092

                    Please be noted that your executives are harassing me over a credit card due on my husband's card and i am not even a guarantor nor referenced neither a co-applicant. Your executives ms. Meenakshi/mr. Ruchi calling from +91-[protected] is calling me and my office colleagues and harassing them. They are so rude and impolite. They even to dare to threaten me, abuse me and my colleagues. This is causing me loss of reputation and respect. You are immediately requested to take appropriate actions and make them stop disturbing me and my colleagues. I never expected that a professional and reputed bank like yours will employ such rude and mannerless executives. At the time of sanctioning credit card to my husband, your bank must have checked his credibility etc. Please immediately resolve this issue and take strict actions against them. Thank you
                    Jul 14, 2017
                    Complaint marked as Resolved 
                    Axis Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Jun 13, 2017
                    Axis Bank Customer Care's response
                    Hi Yugta,

                    We're sorry you had this experience and we want to make this right. Please share your concerns with us at http://bit.ly/2odp3nV for us to assist you.

                    Regards,
                    Axis Bank
                    I had 2203 Rs in my salary account in Axis Bank. Now I see the remaining balance is -883. There is no amount deduction shown in the account statement. Please resolve this as soon as possible.

                    A/c No.[protected]
                    Branch - Koramangala, Bangalore
                    Axis Bank Customer Care's response, Jun 13, 2017
                    Verified Support
                    Hi George,

                    Sorry for the trouble. Please write to us at http://bit.ly/2odp3nV along with the transaction details from your registered email ID for us to assist you.

                    Regards,
                    Axis Bank
                    I have not received the refund amount of 671.49$ intiated by the myntra team. They have intiated this amount on 24th may 2017.

                    The reference id is no. 30001071457140145062310.

                    Can you please check and resolve the issue as soon as possible.

                    Credit card collection executives - Comment #2757670 - Image #0
                    Axis Bank Customer Care's response, Jun 14, 2017
                    Verified Support
                    Hi Adithya,

                    Sorry for the trouble. Please write to us at http://bit.ly/2odp3nV along with the transaction details for us to assist you.

                    Regards,
                    Axis Bank
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                      Rachita Pooviah
                      from Bengaluru, Karnataka
                      Jun 12, 2017
                      Resolved
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                      I visited the ooty branch axis bank in order to make a pre payment of my loan. I was informed that i could make a pre payment through a cheque from another branch, so i took a cheque with me and went to the ooty branch. The branch employees didnt know anything about it and called some other office who said i cant and when i argued and said yo can she asked me i can speak to the branch manager. When i explained the problem to the bank manager he started raising his voice and shouting at me. Who the hell is he to shout at me? Out of nowhere he started yelling like i was the one at fault, i told him i will record this conversation and file a complaint. I kept asking why he had to raise his voice, he then kept quiet and called someone again and asked me to write the cheque. This is just unacceptable behaviour by the branch manager, considering his sever lack of knowledge and extreme impoliteness. Axis branch preaches to its customers about being polite when their own employee lack it. Going to close the salary account and will explain this to my company and make sure they never have any future associations with this bank.
                      Jul 18, 2017
                      Complaint marked as Resolved 
                      Axis Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Jun 14, 2017
                      Axis Bank Customer Care's response
                      Hi Rachita,

                      Sorry for the trouble.Please share your concern at http://bit.ly/2ofzczR and our executive will assist you.

                      Regards,
                      Axis Bank
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                        R
                        Ravindra R Darji
                        from Ahmedabad, Gujarat
                        Jun 11, 2017
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                        Address: 390001

                        Dear sir,

                        Your 1 employee pradip dave works in axis bank gotri branch baroda hits my parents very badly by iron rod. They injured very seriousaly. We file fir against him. I just want to inform that this kind of employee working in your organization. By iron rod he hits my 60 years old parents. Here i attach you fir copy and injury done by pradip dave to my parrents.
                        Axis Bank customer support has been notified about the posted complaint.
                        I am amol wankhade ...when I am district' Amravati state Maharashtra axis ATM widral money to ATM ...ATM machine is switch off...and money olso not coming .but 10000 rus dibit my sbi account... please help me any friends...what can I do? Axis customer not answering ...not helpline ...what can I do ...my contact no [protected]
                        Axis Bank Customer Care's response, Jun 14, 2017
                        Verified Support
                        Hi Amol,

                        Please take up the matter with your account holding banks for them to directly coordinate with our Bank for the disputed transaction.

                        Regards,
                        Axis Bank
                        Hi,

                        I have cancelled product from Amazon and my amount is debited from bank, I had discussed with amazon they have give reference number for the same

                        Reference Number : [protected]

                        Please refund my amount
                        Axis bank panchvati branch se koi bhi agent mujhe thik se reply nahi de rahe he.. Home loan karvai he mene bahot hi wrong he jab lian leni hoti he to aacha beheviear hota hai ye axis bank walo ki bahot hi galat baat he [protected]. Ahmedabad
                        Axis Bank Customer Care's response, Jun 14, 2017
                        Verified Support
                        Hi Hetal,

                        We’re sorry about the bad experience you had at our branch. Thanks for bringing this to our notice. We always strive to improve our services and your feedback really helps. We’ll definitely take this up with the branch management.

                        Regards,
                        Axis Bank
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                          Siva kk
                          from Hyderabad, Telangana
                          Jun 11, 2017
                          Resolved
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                          Resolved

                          Address: 500072

                          Dear team,
                          This is regarding the delay in processing my personal loan.
                          I had an emergency for money and so i have reached the one of the personal executive, all the documents have been submitted on 6th of june. And per the promise it should take 3 working days. But its not been done yet, i haven't even get the verification call yet and i tried reaching them many times but no response. I had to go to mutiple axis branches to catch hold of them. Finally i catch hold one of the representative and as per them file login took place on june8th and the complete process may takes an another 3 to 4 working days. I really couldn't understand why this # delay, irresponsible behavior of the representative.

                          I would like to bring it your notice and let u you improve customer satisfaction. Also i want this delay to be invistigated and fill those gaps.

                          Thanks
                          Siva p
                          Jul 28, 2017
                          Complaint marked as Resolved 
                          Axis Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Jun 14, 2017
                          Axis Bank Customer Care's response
                          Hi Siva,

                          Sorry for the trouble. Please share your details at http://bit.ly/2odp3nV . Our executive will assist you.

                          Regards,
                          Axis Bank
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                            babu143
                            from Chennai, Tamil Nadu
                            Jun 11, 2017
                            Resolved
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                            Resolved

                            Address: Chennai, Tamil Nadu, 60041

                            My account not activated after given voter id adhar card and pancard 2 times i given my documents still my salary account not activated. Poor service by axis bank.

                            Name s. Anandbabu

                            Axisbank a/c no - [protected]

                            I gven my docs 45 days before

                            Pls do activate my a/c to get my salary

                            Place - chennai tamilnadu

                            Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx...
                            Jul 20, 2017
                            Complaint marked as Resolved 
                            Axis Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Jun 14, 2017
                            Axis Bank Customer Care's response
                            Hi Anandbabu,

                            Sorry for the trouble. Please write to us at http://bit.ly/2odp3nV for us to assist you.

                            Regards,
                            Axis Bank
                            Dear Sir,

                            I am not getting monthly credit card statement from past 3 months. Kindly suggest how to get online monthly statement on my register e-mail id.

                            Matter most urgent.

                            Regards,
                            Devang H Vyas
                            Axis Bank Customer Care's response, Jun 15, 2017
                            Verified Support
                            Hi Devang,

                            Sorry for the trouble. Please share the details of your concerns at http://bit.ly/2pfDKHo for us to assist you.

                            Regards,
                            Axis Bank
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                              chavi Nagar
                              from Noida, Uttar Pradesh
                              Jun 11, 2017
                              Resolved
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                              Resolved

                              Address: Ghaziabad, Uttar Pradesh, 201010
                              Website: Axis bank website

                              Newly credit card issued by axis bank card no - [protected] but they have registered wrong mobile no [protected] instead of [protected] we have visited multiple axis bank branch but they unable to resolve the problem.

                              Axis bank is really making me to run their branches and unable to resolve the issue even customer care of axis bank is not helpful, and the agent who have registered the wrong mobile number isn't picking up the call or attending the call. This is how axis bank is treating me. Please look forward to the complaint because it will effect in cibil ratings and i have a very good cibil ratings in other banks.

                              Requested to please cancel the above mentioned card immediately.

                              Chavi nagar
                              Sr. Merchandiser
                              Jul 15, 2017
                              Complaint marked as Resolved 
                              Axis Bank customer support has been notified about the posted complaint.
                              Jun 12, 2017
                              Updated by chavi Nagar
                              Dear axis bank,

                              I would like to block this credit card [protected] registered in the
                              Name of chavi nagar.

                              I'm getting lot of fake calls regarding credit card. Firstly one of your agent name neha has provided the wrong information while generating this card. She has given wrong registered mobile number and secondly she is also attending to the phone call due to which i'm facing lot of problems.

                              Secondly, lots of fake calls are coming to me from these two numbers
                              [protected], [protected]

                              Please look into the matter which is getting serious day by day.

                              This shows how poor axis bank service is.

                              Please block this card immediately

                              Regards
                              Chavi nagar
                              Verified Support
                              Jun 13, 2017
                              Axis Bank Customer Care's response
                              Hi,

                              Axis Bank never asks information like Debit Card number, Credit card number, ATM PIN or any other sensitive information over the phone/SMS or by e-mail. If you receive any such calls or e-mails, please do not share any information.

                              Regards,
                              Axis Bank
                              Verified Support
                              Jun 14, 2017
                              Axis Bank Customer Care's response
                              Hi,

                              Sorry for the trouble. Please share your details at http://bit.ly/2odp3nV . Our executive will assist you shortly.

                              Regards,
                              Axis Bank
                              Hi,

                              I have cancelled product from Amazon and my amount is debited from bank, I had discussed with amazon they have give reference number for the same

                              Reference Number : [protected]

                              Please refund my amount
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                                kumar chvks
                                from Anta, Rajasthan
                                Jun 10, 2017
                                Resolved
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                                Resolved

                                My cc no [protected] i received an offer from axis bank on march 23rd 2017 that the charges levied on my cc are waived off provided i clear the due amount on or before 30th march 2017. Accordingly i requested by brother to pay the said amount of rs. 108719.11 to axis bank cc and he paid the same on 30th march, 2017. And later on 08.04.2017 my brother want to send some money to my account in yes bank of rs. 12000 but in hurry he transferred the same to my axis cc account.

                                My statement is reflecting the credit of rs. 12000 and accordingly i have been following up with customer care people for the refund of 12000. They promised to send back the amount to my account and every time citing some technical reasons postponed the same for more than a month. Finally 2 days before when again i contacted the they told that the refund is not possible as there were some reversal of charges in the account

                                It i a clear breach of trust as i paid the entire due amount as per their proposal in time and they also acknowledged the excess credit in the subsequent statement. Now denying the refund is a clear cheating.

                                Please do the needful
                                Jul 15, 2017
                                Complaint marked as Resolved 
                                Axis Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Jun 14, 2017
                                Axis Bank Customer Care's response
                                Hi Kumar,

                                We're sorry you had this experience and we want to make this right. Please share your concerns with us at http://bit.ly/2oy1P87 for us to assist you.

                                Regards,
                                Axis Bank
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                                  R
                                  Ranjan s
                                  from Uttiramerur, Tamil Nadu
                                  Jun 10, 2017
                                  Resolved
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                                  Resolved

                                  Address: Mumbai City, Maharashtra, 600123

                                  Sir on 6th of may i have paid my credit card bill in spight of paying it before due date that is 7th may. Debit intrest of 2449 and serice tax has been add to my account 5 times i have given complaint for the same every time it got decline and there is no proper response from the customer care i kindly request you to look in to it and solve my issue for which i will be thank full to u
                                  Jul 15, 2017
                                  Complaint marked as Resolved 
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jun 14, 2017
                                  Axis Bank Customer Care's response
                                  Hi Ranjan,

                                  We're sorry you had this experience and we want to make this right. Please share your concerns with us at http://bit.ly/2oy1P87 for us to assist you.

                                  Regards,
                                  Axis Bank
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                                    S
                                    Sanchita Kundu
                                    from Darjiling, West Bengal
                                    Jun 10, 2017
                                    Resolved
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                                    Resolved

                                    Address: 732101

                                    I have given a credit card on
                                    April 2017 of no-[protected].at that time the officials tell me that no charge will levied upon me for the given card & it is completely free.But on 7 jun 17 Rs -805.93/-billl is generated and on 08/06/17 the amount is deducted from my Axis Band S/B no-[protected].So Hereby i Have cheated by your officials.Kindly surrender my Credit card and arrange for refund of deducted amount .
                                    Regards,
                                    Sanchita Kundu,
                                    S/B.Ac. No-[protected],
                                    Credit card no-[protected],
                                    Phone no-[protected], [protected]
                                    Jul 15, 2017
                                    Complaint marked as Resolved 
                                    Axis Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jun 14, 2017
                                    Axis Bank Customer Care's response
                                    Hi Sanchita,

                                    We're sorry you had this experience and we want to make this right. Please share your concerns with us at http://bit.ly/2oy1P87 for us to assist you.

                                    Regards,
                                    Axis Bank
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                                      A
                                      abhipsa chaudhury
                                      from Hyderabad, Telangana
                                      Jun 10, 2017
                                      Resolved
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                                      Resolved

                                      Address: Hyderabad, Andhra Pradesh
                                      Website: axis abnk

                                      I have applied for a online my zone credit card on 23rd june 2017. Got a message saying thanks for applying credit card and got a application number to track the application but i am unable to track that application after 10 days and more. After that got a verification call on 5th june 2017 but till date 10th june 2017 i did not get any message/mail that the verification was successful or not. I have contact the customer care nearly 5 time or more but did not get any good response. I got very poor service from axis bank and till now did not get my credit card. At the same time i got my hdfc credit card with in 5 days.
                                      Jul 15, 2017
                                      Complaint marked as Resolved 
                                      Axis Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jun 14, 2017
                                      Axis Bank Customer Care's response
                                      Hi Abhipsa,

                                      We're sorry you had this experience and we want to make this right. Please share your concerns with us at http://bit.ly/2oy1P87 for us to assist you.

                                      Regards,
                                      Axis Bank
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