Axis Bank Complaints & Reviews

This is regarding complaint of personal loan department. I have applied on 06/06/17 for the same but miss. Jagjeet ([protected]) had called me several time for documents, from the day 1st she started lieing that i'll send today for documents pick up but she didn't on that day then next day same answer and after scolding she sent 01 document collection executive named mr. Amit ghanokar ([protected]/[protected]) has collected all necessary documents. But never loged in for my loan coz whenever i tries it says invalid application id no.
When i contacted him ; he says i m out for my brother's wedding.
One of the worst part is 136 times i called them but they didn't picked up as they were aware my nos.
When i tried from another no then both of them picked up the call as wanted to cheat one more client.
Miss. Jagjeet is so unprofessional that feels sadakchaap jobseekers joined in axisbank.
Hopes axis bank will appoint professionals rather than sadakchaap executive.
I am going to closed my 8 yrs old account.
Worst bank.. Hdfc better...
Frustrated customer

Pol santosh

This email is in reference to my bank account (Ac [protected]) under the name of mgw properties pvt ltd. Which is newly opened. There are many problems since i had the account.

I visited branch axis bank old gt babuganj near sbi atm rohtas-821307 to deposit 1 lakh cash and they denied i had word with shashi shekhar (Senior manager) and he said as per account limit we are not supposed to deposit more than 50 thousand in...

I have applied for home loan at axis bank surat. My loan account no is 6531926. They have verified my job place, it was ok. After that, they have visited my home and met my wife and brother. They have given satisfactory response. But one of my neighbor has bot identified me by my name. Because he was in face to face touch with me only. So, axis guy have rejected my file.

I have contacted concerned official and requested to revisit my home. Again they have visited and got satisfactory response from my home. And again they have asked my neighbor and they have not given proper response and axis guy rejected my file.

In my society, people from different states and we are not in touch with each other so much. So, it is not necessary that all identifies me. But i assure that i live in this building only and we have 2 flats in this building on the name of my both brothers.

I feel very disappointed and not happy what axis have done. I want justice at any cost.

Pls help me

Regards
Anil pathak
Surat

Respected sir/medam,
I mohammad sadik qureshi transfer amount of 2200
Usd dollar (Inr 147755.82to my brother mr sikandar ezajazam on 27/04/2017, through axis bank aburoad branch. This amount is not yet transfer. I had visit many times branch in this duration. They told me that amount was transferred talk to china bank (Receiver bank). That bank also denied that they didn't receive any amount. After 15 days axis bank told me that amount was not transferred due to wrong text in name of payee. And they transferred again that amount but still amount is not transfeered and even my money is not back. Now they are making me fool that they have transferred the amount and we are not liable for it, do which you want. I had given another application for my money on 29/05/2017. But still i didn't receive any amount.
I suffered a lot of trouble and due to non transfer of my amount my brother could not came to india and he couldn't paid hostel fee and hostel owner expelled him from hostel. He is a medical student in china and he had insulted by college as well as hostel owner.
I want from you to take necessary action againt axis bank branch and i want my compensation of rupee 300000. This compensation is calculated on the basis of amount taken in china as loan and variation in flight amount charges, mentally harassment.
Concerned officer name is:bhasker and branch manager is anil darak.

Attachment:
1) application copy dated 29/05/2017
2) bank statement

Your sincerely

Mohammad saddiq qureshi

Dear team,

I was apply for new debit card from mobile application through but last 15 days no information about new card so kindly intimate to me about new debit card. Card will dispatch than give me that traceable number. Also i was contact to my branch but they have no informatin about debit card.

So please do the needful.

Account number : [protected]
.
Regards
Manu
[protected]

I have applied for personal loan as the agent have guaranteed me, stating that the loan is pre - approved and they have already checked my cibil score and other important information which is needed for loan to be approved.
However it has been 6 working days from today that i have submitted my documents, but i have not received a single information.
At the time of collecting the documents, various agent called me every time, but after submitting my documents there is not a single called received.
I urge the concern department to kindly look into this and kindly disbursed my loan application asap.
Document submitted as on 5 may 2017 to a person name darshan from axis bank

Refund of rs.549/- was initiated by amazon seller but the the money has still not been credited to my account. The charge auth code is #[protected]-027689.

There shouldn't be a delay of more than 4 days after the refund has been initiated by the seller. However, 4 days have already exceeded and the money has still not been credited to my account.

Hi

I need to change my address of credit card. As per customer care i updated it using app but still credit card address is not changed. Also fill the form for address change but nearby bank refuses to take that document.

Please assist it is already expired.

Please do the needful as i have 10k outstanding amount which needs to pay.

Thanks,
Saurabh

My bank account was opened using my voter id as address proof which had the wrong last name. I got my voter id corrected and went to the bank to correct my last name. They asked me for a pan card copy and asked me to show the original so i did. They said it will be done in 7 days i called them again and again but no one is responding now. Its been more than 3 months.

Respect, sir, my self karan kumar i've open an acount month of december 2016 in this bank branch vikas nagar dehradun [u. K.]id those are neccesary for openig a/c i've not receive any welcome kitfrom bank. But i will receiving msg. Regular transaction in my a/cwithout my knowledge some but i'm receiving text from bank. Even yesterday i've receve an msg. To maintain a/c.. I've havimg proff. Then i saw to branch authorities this complain they are not satisfaction answer to me so kindly req. My meter solw as soon as possible because this meter not simply that is illigal issue so i reqeust u to solw this problem thanks name-karan kumar, con. No.-[protected], a/c no. [protected], branch - vikasnagar, dehradun {uttrakhand}.

Dear sir/mam,

I've two loans with axis bank from arc patiala, loan against property (Lpr[protected] and personal loan (Ppr[protected].
Representatives mr. Lal singh is dealing with me regarding my property loan, he don't have manners to talk with customer, he uses very rough language with me. I've recorded conversations with mr. Lal singh, please suggest me for this problem.

I'll take legal action against mr. Lal singh.

Regards
Kuljit singh
Mob: [protected]

Please be noted that your executives are harassing me over a credit card due on my husband's card and i am not even a guarantor nor referenced neither a co-applicant. Your executives ms. Meenakshi/mr. Ruchi calling from +91-[protected] is calling me and my office colleagues and harassing them. They are so rude and impolite. They even to dare to threaten me, abuse me and my colleagues. This is causing me loss of reputation and respect. You are immediately requested to take appropriate actions and make them stop disturbing me and my colleagues. I never expected that a professional and reputed bank like yours will employ such rude and mannerless executives. At the time of sanctioning credit card to my husband, your bank must have checked his credibility etc. Please immediately resolve this issue and take strict actions against them. Thank you

I visited the ooty branch axis bank in order to make a pre payment of my loan. I was informed that i could make a pre payment through a cheque from another branch, so i took a cheque with me and went to the ooty branch. The branch employees didnt know anything about it and called some other office who said i cant and when i argued and said yo can she asked me i can speak to the branch manager. When i explained the problem to the bank manager he started raising his voice and shouting at me. Who the hell is he to shout at me? Out of nowhere he started yelling like i was the one at fault, i told him i will record this conversation and file a complaint. I kept asking why he had to raise his voice, he then kept quiet and called someone again and asked me to write the cheque. This is just unacceptable behaviour by the branch manager, considering his sever lack of knowledge and extreme impoliteness. Axis branch preaches to its customers about being polite when their own employee lack it. Going to close the salary account and will explain this to my company and make sure they never have any future associations with this bank.

Dear sir,

Your 1 employee pradip dave works in axis bank gotri branch baroda hits my parents very badly by iron rod. They injured very seriousaly. We file fir against him. I just want to inform that this kind of employee working in your organization. By iron rod he hits my 60 years old parents. Here i attach you fir copy and injury done by pradip dave to my parrents.

Dear team,
This is regarding the delay in processing my personal loan.
I had an emergency for money and so i have reached the one of the personal executive, all the documents have been submitted on 6th of june. And per the promise it should take 3 working days. But its not been done yet, i haven't even get the verification call yet and i tried reaching them many times but no response. I had to go to mutiple axis branches to catch hold of them. Finally i catch hold one of the representative and as per them file login took place on june8th and the complete process may takes an another 3 to 4 working days. I really couldn't understand why this # delay, irresponsible behavior of the representative.

I would like to bring it your notice and let u you improve customer satisfaction. Also i want this delay to be invistigated and fill those gaps.

Thanks
Siva p

My account not activated after given voter id adhar card and pancard 2 times i given my documents still my salary account not activated. Poor service by axis bank.

Name s. Anandbabu

Axisbank a/c no - [protected]

I gven my docs 45 days before

Pls do activate my a/c to get my salary

Place - chennai tamilnadu

Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx...⇄

Newly credit card issued by axis bank card no - [protected] but they have registered wrong mobile no [protected] instead of [protected] we have visited multiple axis bank branch but they unable to resolve the problem.

Axis bank is really making me to run their branches and unable to resolve the issue even customer care of axis bank is not helpful, and the agent who have registered the wrong mobile number isn't picking up the call or attending the call. This is how axis bank is treating me. Please look forward to the complaint because it will effect in cibil ratings and i have a very good cibil ratings in other banks.

Requested to please cancel the above mentioned card immediately.

Chavi nagar
Sr. Merchandiser

My cc no [protected] i received an offer from axis bank on march 23rd 2017 that the charges levied on my cc are waived off provided i clear the due amount on or before 30th march 2017. Accordingly i requested by brother to pay the said amount of rs. 108719.11 to axis bank cc and he paid the same on 30th march, 2017. And later on 08.04.2017 my brother want to send some money to my account in yes bank of rs. 12000 but in hurry he transferred the same to my axis cc account.

My statement is reflecting the credit of rs. 12000 and accordingly i have been following up with customer care people for the refund of 12000. They promised to send back the amount to my account and every time citing some technical reasons postponed the same for more than a month. Finally 2 days before when again i contacted the they told that the refund is not possible as there were some reversal of charges in the account

It i a clear breach of trust as i paid the entire due amount as per their proposal in time and they also acknowledged the excess credit in the subsequent statement. Now denying the refund is a clear cheating.

Please do the needful

Sir on 6th of may i have paid my credit card bill in spight of paying it before due date that is 7th may. Debit intrest of 2449 and serice tax has been add to my account 5 times i have given complaint for the same every time it got decline and there is no proper response from the customer care i kindly request you to look in to it and solve my issue for which i will be thank full to u

I have given a credit card on
April 2017 of no-[protected].at that time the officials tell me that no charge will levied upon me for the given card & it is completely free.But on 7 jun 17 Rs -805.93/-billl is generated and on 08/06/17 the amount is deducted from my Axis Band S/B no-[protected].So Hereby i Have cheated by your officials.Kindly surrender my Credit card and arrange for refund of deducted amount .
Regards,
Sanchita Kundu,
S/B.Ac. No-[protected],
Credit card no-[protected],
Phone no-[protected], [protected]