Axis Bank Complaints & Reviews

Dear sir,

Your 1 employee pradip dave works in axis bank gotri branch baroda hits my parents very badly by iron rod. They injured very seriousaly. We file fir against him. I just want to inform that this kind of employee working in your organization. By iron rod he hits my 60 years old parents. Here i attach you fir copy and injury done by pradip dave to my parrents.

Dear team,
This is regarding the delay in processing my personal loan.
I had an emergency for money and so i have reached the one of the personal executive, all the documents have been submitted on 6th of june. And per the promise it should take 3 working days. But its not been done yet, i haven't even get the verification call yet and i tried reaching them many times but no response. I had to go to mutiple axis branches to catch hold of them. Finally i catch hold one of the representative and as per them file login took place on june8th and the complete process may takes an another 3 to 4 working days. I really couldn't understand why this # delay, irresponsible behavior of the representative.

I would like to bring it your notice and let u you improve customer satisfaction. Also i want this delay to be invistigated and fill those gaps.

Thanks
Siva p

My account not activated after given voter id adhar card and pancard 2 times i given my documents still my salary account not activated. Poor service by axis bank.

Name s. Anandbabu

Axisbank a/c no - [protected]

I gven my docs 45 days before

Pls do activate my a/c to get my salary

Place - chennai tamilnadu

Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx...⇄

Newly credit card issued by axis bank card no - [protected] but they have registered wrong mobile no [protected] instead of [protected] we have visited multiple axis bank branch but they unable to resolve the problem.

Axis bank is really making me to run their branches and unable to resolve the issue even customer care of axis bank is not helpful, and the agent who have registered the wrong mobile number isn't picking up the call or attending the call. This is how axis bank is treating me. Please look forward to the complaint because it will effect in cibil ratings and i have a very good cibil ratings in other banks.

Requested to please cancel the above mentioned card immediately.

Chavi nagar
Sr. Merchandiser

My cc no [protected] i received an offer from axis bank on march 23rd 2017 that the charges levied on my cc are waived off provided i clear the due amount on or before 30th march 2017. Accordingly i requested by brother to pay the said amount of rs. 108719.11 to axis bank cc and he paid the same on 30th march, 2017. And later on 08.04.2017 my brother want to send some money to my account in yes bank of rs. 12000 but in hurry he transferred the same to my axis cc account.

My statement is reflecting the credit of rs. 12000 and accordingly i have been following up with customer care people for the refund of 12000. They promised to send back the amount to my account and every time citing some technical reasons postponed the same for more than a month. Finally 2 days before when again i contacted the they told that the refund is not possible as there were some reversal of charges in the account

It i a clear breach of trust as i paid the entire due amount as per their proposal in time and they also acknowledged the excess credit in the subsequent statement. Now denying the refund is a clear cheating.

Please do the needful

Sir on 6th of may i have paid my credit card bill in spight of paying it before due date that is 7th may. Debit intrest of 2449 and serice tax has been add to my account 5 times i have given complaint for the same every time it got decline and there is no proper response from the customer care i kindly request you to look in to it and solve my issue for which i will be thank full to u

I have given a credit card on
April 2017 of no-[protected].at that time the officials tell me that no charge will levied upon me for the given card & it is completely free.But on 7 jun 17 Rs -805.93/-billl is generated and on 08/06/17 the amount is deducted from my Axis Band S/B no-[protected].So Hereby i Have cheated by your officials.Kindly surrender my Credit card and arrange for refund of deducted amount .
Regards,
Sanchita Kundu,
S/B.Ac. No-[protected],
Credit card no-[protected],
Phone no-[protected], [protected]

I have applied for a online my zone credit card on 23rd june 2017. Got a message saying thanks for applying credit card and got a application number to track the application but i am unable to track that application after 10 days and more. After that got a verification call on 5th june 2017 but till date 10th june 2017 i did not get any message/mail that the verification was successful or not. I have contact the customer care nearly 5 time or more but did not get any good response. I got very poor service from axis bank and till now did not get my credit card. At the same time i got my hdfc credit card with in 5 days.

Hi team,

I am trying to open nri account from last 4 months.

I completed the application and sent all the required documents to axis bank from us. Documents are received at your end. However i didn't got any update from you guys. I called/emailed so many times to customer care but no use.
Customer care department escalated my issue many times to account department. I didn't got any update from account department.

Barcode number: [protected]

Please give me a call.

Thanks,
Raghu

Hi,

Greetings for the day.

My name is luvnesh kumar verma i have been a customer of axis bank since a very long time but have never noticed such a behavior from an axis bank employee.

Let me tell you what happened today around 1 in the afternoon i went to the axis loan department because i have a personal loan running under my name and the emi of the loan gets deducted from my saving account which use to be a salary account but few months earlier i was getting a lot of deduction on the account so i stopped using the account but then the account started to attract fees on it so i gave a request to close the account after that i reached the loan office new road dehradun i told the lady the same story so she said i can swap the ac for ecs by providing 4 cheques for the emi and a cancel cheque and a cheque for clearing the dues i agreed to which she never told me that i dont have to put dates on the cheque and i only had a few cheques left so i put dates on the cheques then she said these cheques are now wasted as we require undated cheques i asked to see the manager she called someone name sumit saxena claiming to be the manager but his id didn't say on it that he was a manager any which ways he was not even competent to be a manager he was not able to speak in english at all ok that's not my problem but then we explained him the same situation now here is the part i have problem about this guy started to talk in an abusive rude tone was not ready to listen to a customer was not looking for a solution he was in a cloud i am a manager and the guy sitting next to him is nothing i was so embarrassed not only that i was humiliated in front of a person who came with me this guy sumit saxena harassed me mentally i am now so disturbed i cannot even explain

Here at axis bank you say customer is the priority but you manager sumit saxena made me feel like customer is nothing it was not about my issues it was about the way he was talking to me that abusive tone he had i am not gonna stop here i am gonna drag him to court for mental harassment and using his power inadequately serious is this how your manger is supposed to treat a customer as he is a piece of # i am sorry for my language but there is no other word to describe how much he humiliated me he not only shouted on me in an angry tone but in an abusive tone i was still talking to him but as per this guy sumit saxena i was not even there.

I ll be speaking to my attorney regarding the harassment and humiliation i have gone through this is not a way to deal with a customer.

I need an answer is this kind of behavior acceptable as per the authorities at axis bank. If yes i am glad i am getting rid of axis bank from my life forever.

I currently hold my salary account in axis bank. Day before yesterday i got an sms from the bank that said a demat account has been opened
Against the said account. I never even asked for any kind
Of demat account to be created against my name in the first place. This is a no-frills salary account and i wish to retain it expressly for the purpose it
Was meant to fulfill when it was created.
On e-mailing 'dp. [protected]@axisbank' i get instructions that i need to visit "any of our nearest branch offering demat services" and submit a form to close that ridiculous demat account, something that i had never even requested for to begin with. This is infuriating. Does your bank think that it's customers have plenty of spare time to while away running to it's branches to settle issues that never should have arisen in the first place? I have had my salary accounts in ing, hdfc and sbi before and never had to face this kind of trouble.

This happened last year when we i was not able to maintain the axis bank current account for few months, as our partners had parted their ways and i was the only one remaining in the company. After few months i deposited a cheque of 17000. They deducted 4499 as service tax and consolidated charges for the account.
I don't even know what it was. While i was looking back to the same account today they had added a lean of -6000. I am not sure again why.in this reference, i have talked to their client representative and he also told me that nothing will happen. I am not able to connect to their customer care as they have not yet updated my number despite filling the form 100 times.
I don't know what these private banks are trying to do with their clients. They are fooling and misusing them. The money they are charging is hard earned and i want every penny of it to be returned,

Sir,
When i made complaint just now on my credit card nbr *3526, immediately i have receiving many calls from the number[protected] and asking me to speak in hindi and enquired details of my debit card number but i was given wrong number.
I don't why you people are giving scope to fraudsters by displaying such complaints.
If you could have provided emails id's then we would have registered complaints through such emails.
This is your responsibility if any mischief / fraud is occurred i am no way no way concerned and you have held whole responsibility.
Thank you
Pagidimarri krishna,
[protected]
[protected]@gmail.com,
Hyderabad

Dear sir,
From last one week i am trying to international transaction to joseph prince ministries singapore. As i am christian, i used to donate every month either 30 or 50 usd. I did it same since last month. But during this month last week when i had tried to same transaction for 30 usd, i couldn't succeeded even i tried for three times.
It was displaying that your transaction is declined and your card is blocked. Immediately i have contacted and confirmed myself that transaction was made by me only and requested to unblock my card.
Yesterday again i tried several times to transfer on international transaction to joseph prince ministries for 50 dollars, again same declined was displayed.
I have contacted to the customer care [protected] and informed the same, then your customer executive was given the number to contact regarding my issue[protected], but not responding properly even i tried several times. After many attempts he was responded that is technical problem within 15 minutes it will be resolved.
But today till now it was not cleared and today also i had tried to on international transaction to joseph prince ministries for 50 dollars but same decline red flag is displaying.
Today when i tried contact your executive more than ten times who had spoken yesterday regarding this issue over the phone number[protected] is not at all responding to my calls.
I don't know why you should employed such callous attitude employees to deal with the customers.
So i request you please inform to whom i should complaint and give their email id s and phone numbers to take action on that executive who is available this time 12.20 pm and redress my issue and unblock the decline badge and enable me to transact the same per month.
Thank you,
Regards,
Pagidimarri krishna,
[protected]@gmail.com,
[protected]
[protected]
Credit card number *3526,
F. No 302,
Elena mansion apartments, near msr women's hostel, opp: survey of india, zahid nagar, uppal, hyderbad-500039,
Telangana state, india.

My name is amit mohnani. My account client id is 12571815. My demet ac is axis bank katni m. P 31.05 i sell india bull cement. So i fillup dpbook and give miss shruti patel for forward this. But my share is not transfer to k. B stock broking. So this share get oppision i loss 1465 amount for compromise amount. So i want to action branch employees. Inrisponce. And give my amount 1465

Dear sir
I am a customer of your bank in rourkela branch. I have got an account
In your branch, rourkela. I need my money from my account for my
Medical treatment. Pl consider my case as soon as possible.
1. I am not able to withdraw my money from my account.
2. Inspite of lodging complain for last 15 days, axis bank staff are
Harasssing me in particular branch manager.
3. They are harassing me like any thing.
4. Branch manager repeatedly saying lodge a complain against my branch,
I can't help you out.
5. Branch manager mr kesab chandra mishra, asst manager miss
Truptimayee panda and biswa mohapatra are harassing me and i am
Mentally disturbed for them.
6. Either these staffers are looking for bribe or something.
7. If by tomorrow my problem is not resolved, i will proceed to the
Court of law and vigilance.
8. Branch manager has done the physical verification of my status
Inspite of that he is not allowing to withdraw or to transfer my
Money.
This is for your kind consideration as i am dire need of my money for
My treatment.

Maitri bharati mishra
[protected]
[protected]

My name is zabi from bangalore, however living in belgium. I applied for housing with axis just recently. After spending thousands of rupees for processing procedures and waiting for 2 months after providing all details and documents, i was informed my application is rejected.
This is very disappointing and the reason given was excellent that some technical issue problem because i was in belgium as a country. Can you believe it.

Screwed up all my time, money and plans. Disaster

The bank is fooling around the customer by not mentioning the additional charges even after continuously asking for the same.
The bank has also deducted the money from my saving account linked with my credit card stating that the bill is not paid even though the bill was paid well in advance before the due date.
The bank had once in past, deducted the money for failed transaction after 12hrs the failure of transaction and also they refused the request to block the card at that time, saying they cant block the card.
The bank is just fooling the people on extremely high level.

Below is the message of the deduction from the bank and attached image of the bill paid well before the due date.

"hello! Your a/c no 3*22 has been debited by rs 7745.73 on[protected]. The a/c balance is rs 4560.39. Info: brn-pymt-card-451457*00"

You can clearly find that the transaction is successful even after that they deducted the amount.

Today on insisting them for blocking the card they say that if you block teh card you may not receive the deducted amount.

I request you take a strict action against the bank so that they donot fool the poor and innocent people around.

This is regards to bring in your notice that i firdos yusuf khan (

Card number:[protected]) have paid all due amount paid on 14th june 2016
The person who came to pick up the amount had made two slip

First slip

Amount 1400

Number 1111636

Second slip

Amount 12000

Number 1111637

Now the problem i am facing that i was not having change of rs83 and asked him to come next day and collect rs 83. He came to take the money but not given me receipt when i asked for recipient he said he cannot give it. He called manoj ([protected]) who was coordinating with me. Manoj said we cannot give slip of rs.83

Now i am getting call ([protected]) to may rs 15000. Explain me now

Hi
I deposited a cheque on the 3rd of this month and it has still not been credited to my account. I tried calling the bank at victoria road, bangalore but it says number not in service. Could you please take a look into this matter and have them get back to me at the earliest. Thank you in advance. Try to have it credited at least by week end.

Cheers
Keerthan