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Axis Bank Complaints & Reviews

2.6
Updated: Dec 8, 2025
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Axis Bank reviews & complaints page 47

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A
Akshay1163
from Chandigarh, Punjab
May 24, 2022
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I have been charged with 26.55 with no knowledge. Please assist to resolve it to the soonest. Thanks
Axis Bank customer support has been notified about the posted complaint.
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    Dev0575
    from Thrissur, Kerala
    May 24, 2022
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    My flipkart axis bank credit card is approved on 8th march for some days it is not delivered I connect with the axis support team they provide me consignment number for the credit card that I do not received by Indian post the credit card consignment is not delivered and went somewhere else and after somedays it shows delivered on the indian post tracking portal. When I contacted to the Indian post they said that the consignment is returned to the source due to insufficient address.
    After this whole thing happened I connect with axis customer support and provide them my proper communication address 5 time every time they said that it will be delivered, your address is now updated.
    But nothing is happened I also connect with the Nodal and the principal nodal officer by mail but they also unable to resolve the query only provide me details of the consignment that is to be delivered by 28 april 2022 and every time I mailed them the same thing is repeated.

    Now my joining fees is imposed with hout giving my credit card. They are still no able to track where the care is.

    Kindly look into this matter and close my credit card account permanently I do not want any service from you and will not pay the joining fees also as your customer care said you do not have to pay this.
    If you need any type of assistance feel free to connect with me on my contact details provided to you

    Regards
    Devakinandan Sharma
    Axis Bank customer support has been notified about the posted complaint.
    Verified Support
    May 27, 2022
    Axis Bank Customer Care's response
    Hi, we request you to share the registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
    May 30, 2022
    Updated by Dev0575
    Register mobile number is [protected]
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      S
      Sem mevada13013
      from Surat, Gujarat
      May 23, 2022
      Resolved
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      Resolved

      Address: Axis bank bharuch

      Respected sir
      I apply for home loan in in January 2021 and disbursed loan april 2021 ..when i apply for home loan that time submitted documents for home loan subciddy in bharuch axis bank home loan department .After 2 months contact to bank for clap id but loan officer bharuch axis bank reply that clap id sms come on your mobile or Mail id .after than many time asked for clap id but same reply given and also submitted 2 time my aadhar card for subciddy claim.
      May 2022 axis bank bharuch call me that your documents for subciddy not submitted by you so submitted documents because nhb portal colse soon so i again new documents for subciddy loan submitted ...
      Still my clap id not generate and also complain against axis bank nodal officer but they say you not submitted docents timely soand portal is close now so again portal if start you eligible for subciddy.
      I already submitted my documents but loan officer not submit my documents in timely thats not my mistake .
      Please sir submit my complain agains axis bank bharuch to not submitted my document timely and i am not able to get subciddy because of mistake by bank .
      Jun 28, 2022
      Complaint marked as Resolved 
      Axis Bank customer support has been notified about the posted complaint.
      Verified Support
      May 27, 2022
      Axis Bank Customer Care's response
      Hi, we request you to share the registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
      My loan is approved last year September-2021 but I can't get my clap I'd for subsidy what I can do
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        K
        kamalagarwal
        May 23, 2022
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        Hey Credit Team,
        Axis Bank credit Card

        I am writing this with regards bil payment to my Axis Bank credit card ending with 3671.

        I wish to inform you that I cannot pay the outstanding amount as me & my family has fallen under hard time in recent years and facing severe financial crisis. But I wish to go for settle this in a fair and just manner so that you can have the money you deserve and we can be relieved of the burden of owing you this debt. Now I am jobless since last 1 ½ year .

        I am not able to pay my debts and looking for a fovour from your side. I am seeking for a 75% discoount on my current credit balance i.e. approx 92, 000.00. If bank agree to settle with this amount, I shall be clearing their dues as per settlement letter. More than 20% to 25% is not affordable for me in the present situation.

        I am ready to settle this as soon as I get the confirmation from your side.

        Please let me know that I have appreciated the patience and professionalism that your staff has given in this process, and that this correspondence has been sent. I am sincerely obliged to you for your help and corporation.

        Thank you.
        Kamal Kumar Agrawal
        [protected]
        Axis Bank customer support has been notified about the posted complaint.
        Verified Support
        May 27, 2022
        Axis Bank Customer Care's response
        Hi Kamal, we request you to share the registered mobile number for further assistance in the referred matter as we are unable to fetch any details with the number given. Regards, Team Axis Bank
        May 27, 2022
        Updated by kamalagarwal
        Hey team,

        Thanks for your responce.

        Kindly note [protected]

        thanking you,

        Kamal Agrawal
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          A
          Arun uniyal crpf
          May 22, 2022
          Resolved
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          Resolved

          Address: Axis bank branch ANANTNAG , Jammu and Kashmir 192101

          I have an savings account of axis bank no. [protected], in branch ANANTNAG customer I’d[protected]
          Due to poor service and high maintenance charges I decided to close that account, I have submitted the closer form along with required documents in the month of April, that time branch manager was trying to convince me for not closing of account but I did nt change my mood to close my account after that he told me to give 2 days for processing, after 20 days last week he was again informed to close thn he told with in 2 more days your account will be closed, today I checked my account through app there was a deduction for consolidating charges, I am now fed of these people, please ask them to close my account ASAP, as this is like harassment for me now
          +1 photos
          May 23, 2022
          Complaint marked as Resolved 
          Axis Bank customer support has been notified about the posted complaint.
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            S
            Swaminathan Vaithiyalingm
            May 22, 2022
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            Poor bank services no boady listen customer problems
            Not solve my problem from 3 months ago
            I am waiting
            I want colse my all accounts
            I am from tamilnadu
            I have four accounts in your bank
            Am very sad about your services
            My bad experience...
            Axis Bank customer support has been notified about the posted complaint.
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              S
              Swaminathan Vaithiyalingm
              May 22, 2022
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              While Online transaction not get otp in mobile and email
              Axis Bank customer support has been notified about the posted complaint.
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                G
                ganesh.nifs
                May 21, 2022
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                Address: CHENNAI ONE IT PARK

                Extra EMI even after full payment paid by Axis bank credit card department
                Axis Bank customer support has been notified about the posted complaint.
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                  R
                  Ranjeet143
                  from Kochi, Kerala
                  May 20, 2022
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                  Axis bank offered me a credit card. Verification completed..till now i didn't receive the card but axis bank sent me the statement of credit card showing due bill for joining fees and gst...but card not delivered till the date .neither i have card details nor card..how can i pay bill without any details..they should make sure before statement generates either customer got card or not..no mail id available to contact axis bank..no contact number connecting to axis bank customer service..totally rubbing service
                  Axis Bank customer support has been notified about the posted complaint.
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                    B
                    balakrish2000
                    May 20, 2022
                    Resolved
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                    Resolved

                    While fund transfer, i am getting message that Transaction has been declined because beneficiary account is frozen
                    My customer id[protected]
                    my email id - p.[protected]@gmail.com
                    Sep 3, 2022
                    Complaint marked as Resolved 
                    While fund transfer, i am getting message that Transaction has been declined because beneficiary account is frozen My customer id 836075117 my email id - [email protected] Till now it is not resolved...
                    Axis Bank customer support has been notified about the posted complaint.
                    Verified Support
                    May 21, 2022
                    Axis Bank Customer Care's response
                    Hi, we request you to liaise up with the beneficiary bank for further assistance in the referred matter. Regards, Team Axis Bank.
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                      K
                      keyp
                      May 20, 2022
                      Resolved
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                      Resolved

                      I use AXIS BANK Credit card for nearly 4 years.
                      I pay my bill at a regular time.

                      Axis bank most of the time delays generating bills, sometimes not receiving Email or SMS, even on-axis portal unable to found a bill on a time.

                      I complain many times to axis bank regarding delayed bill generation and alert.

                      Even purchase using CC Card. they are an add some hidden charges on purchage. Is it ok, But not to receive these hidden charges transaction detail on SMS or email during purchase?

                      So, If we calculate all transaction alert that is received on email/SMS and the actual bill amount are diffrent. It is theft or illegal activity to mismatch transactions.

                      One day I received many transaction decline messages at midnight nearly 3:00 PM and continues recived messages.

                      I try to call on customer care. thy are not giving proper answers, even I try to a different way to contact but not success. after many try I able call. and I explain everything related to the CC transaction message-related issues and request to Block my card. I want to block the card and do not want to continue with AXIS. due to many difficulties as per explain above,

                      But they told me we block you Credit card on a temporery basis. You have to Unblock CC for 1 day. and request for a Block CC.

                      I feel an inconvenience. Because, if i unblock my CC for a 1-day and this time possibly theft on my CC card. So, I will not move for an Unblock cc card.

                      for this month bills are generated and maybe delay generated and or alert on SMS. so I was a delay for some 3 to 6 days for payment. when I got a bill I saw in a bill a delayed payment charge Rs.600 (Now they want more then Rs 5500). so I call to customer care about why giving charges due to your issue with late bill generation.

                      And when I received the bill I try to pay but I am not able to success to pay my bill due to inconvenient AXIS bill payment services.

                      So, I decided I only pay my actual bill, and will not pay fraud bill charges. So on the same day anyhow I pay my actual bill.

                      then after, I stop to using the axis card. but received a message from the axis for a bill paid for nearly 2 years. even continuously received SMS, Email, call and call from the agency. For 2 years my bill from Rs 10 thousand to Rs 20 thousand. and i pay regularly. you check my history. Why I am not paying Rs.600 fraud axis bank charges? If do not want to pay then do not pay the full bill amount. Not only RS.600. but I pay my actual bill even i will not continue from this month.

                      AXIS Bank evading his responsibility just told to customer 'SORRY FOR A INCONVINET SERVICE'. Why the same thing not doing customer to the bank using this sentence 'SORRY FOR A INCONVINET SERVICE' to the bank. like a delayed payment...etc. people also right to give penalty charges to banks due to delays or any issue related to bank services. same they are giving me RS.600 delay charges for their fault.

                      Many times mail, is discussed but there is no solution from an axis bank harassment, theft, and fraud.

                      Just recently I received a call from an AXIS bank PNO regarding my complaint and ask me for a meeting and discussion. So I agree to meet on Thursday/Friday. but not decide when to meet and timing.

                      So on Thursday, I call the same person for a meeting location and the time may be at 9:30 AM. But they rudely talk me this is not a bank time, you can call me after 10 AM. (I do not want to meet what they want and I am ready to meet.)

                      So, AXIS bank call, SMS, email at any time even in night midnight m], early morning. And I am not called to this person at 9:30 am for a meet? and on-call they are not proper behavior.

                      Finance Minister Nirmala Sithraman for axis Harassment:
                      https://www.zeebiz.com/india/news-finance-minister-directs-officials-to-redress-...
                      https://www.thehindu.com/news/national/tamil-nadu/hc-raps-bank-managers-for-hara...
                      https://www.econsumercourt.com/banks-complaint/harassment-by-axis-bank-for-fraud...

                      https://www.quora.com/Have-you-been-harassed-abused-or-threatened-by-an-Axis-Ban...
                      https://www.consumercomplaints.in/axis-bank-i-am-complaining-about-recovery-team...
                      https://twitter.com/anupamifs/status/[protected]
                      https://www.quora.com/Has-anyone-faced-extreme-harassment-from-Indian-banks-espe...
                      https://www.moneylife.in/article/how-banks-harass-customers-to-resolve-unauthori...
                      https://www.lawyersclubindia.com/experts/axis-bank-credit-recovery-agent-misbeha...
                      https://www.youtube.com/watch?v=azgSW9zVlKE
                      https://iamcheated.indianmoney.com/complaints/Axis-Bank/bank-harassment
                      https://voxya.com/view-complaint/harassment-from-axis-bank-and-home-credit/12852...
                      Jun 24, 2022
                      Complaint marked as Resolved 
                      Axis Bank customer support has been notified about the posted complaint.
                      Verified Support
                      May 21, 2022
                      Axis Bank Customer Care's response
                      Hi, we are open to help you! Please share with us your registered contact number and we will get back at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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                        C
                        Chikat
                        May 19, 2022
                        Resolved
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                        Resolved

                        Through one 97 comm I have been Scam with my credit card ending 6798 of amount Rs.50, 000 on 18/may/2022 around 2.53 p.m...please help me out to get it back...
                        Jul 6, 2022
                        Complaint marked as Resolved 
                        Axis Bank customer support has been notified about the posted complaint.
                        May 19, 2022
                        Updated by Chikat
                        transaction done on one 97 comm by the scammer
                        Verified Support
                        May 22, 2022
                        Axis Bank Customer Care's response
                        Hi, we request you to visit the following link: https://application.axisbank.co.in/webforms/axis-support/report-fraud-dispute.aspx and raise a dispute for the referred transaction. Once raised, please share the dispute ID with us to check and assist further. Regards, Team Axis Bank.
                        Attache scam transaction please help me out to get back my money...

                        Scam with my credit card - Comment #3998080 - Image #0
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                          N
                          Nilesh7225
                          May 19, 2022
                          Resolved
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                          Resolved

                          Dear Manager,
                          I was paying my municipal tax through
                          web portal "https://imcindore.mp.gov.in/"
                          Through axis bank easy pay gateway and choose UPI and payment deducted through my paytm payments bank but axis bank easy pay showed this page can't be displayed and then showed transaction failed but the amount is deducted . Please initiate the refund
                          Jun 26, 2022
                          Complaint marked as Resolved 
                          Axis Bank customer support has been notified about the posted complaint.
                          Verified Support
                          May 22, 2022
                          Axis Bank Customer Care's response
                          Hi, we request you to liaise up with the remitting bank from where the amount has been debited. Regards, Team Axis Bank
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                            K
                            Kalito Sumi
                            from Dimapur, Nagaland
                            May 18, 2022
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                            Address: Axis Bank purana Bazar Dimapur Nagaland
                            Website: http//www.axisbank.com/multiplecif

                            My customer ID-694668
                            Please merge my multiple customer IDs
                            Kalito Sumi Dimapur Nagaland
                            Axis Bank customer support has been notified about the posted complaint.
                            May 18, 2022
                            Updated by Kalito Sumi
                            Please merge my multiple customer IDs
                            My customer ID-694668
                            Kalito Sumi Dimapur Nagaland
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                              A
                              arkay123
                              from MALAPPURAM, Kerala
                              May 17, 2022
                              Resolved
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                              Resolved

                              Address: Sai Krishna, Chokkathu Madam, Kuttippuram 679571

                              RC COPY REQUIRED FOR VIOLATION TOLL TXN/Blacklisting of Fastag DT[protected] Wallet ID : [protected]
                              I was charged excess Rs.310 on 17.5.22 with a remarkSince the Vehicle Class Identified by Toll Plaza for your Trip is higher than the Vehicle Class Mapped with us, we have manually charged the Differential Amount from your Wallet Account as settlement for the Violation is already recovered from us by NPCI and paid to Acquiring Toll Plaza Bank" Transation id 0239700061505220942479, Wallet id [protected], tag id 34161FA820328A5207FD4480, vehicle number KL55Z6030. Toll plaza name: PamPamPallam Toll Plaza ..attaching RC of the vehicle. please do the needful to credit back my excess deducted amt.
                              +1 photos
                              Jun 21, 2022
                              Complaint marked as Resolved 
                              Axis Bank customer support has been notified about the posted complaint.
                              Verified Support
                              May 19, 2022
                              Axis Bank Customer Care's response
                              Hi, we request you to write to us at etc.[protected]@axisbank.com for further assistance in the referred matter. Regards, Team Axis Bank.
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                                S
                                Sukhchain Bholuwala
                                May 16, 2022
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                                Address: Vill bholuwala dist Ferozepur Punjab

                                Poor bank services no boady listen customer problems
                                Not solve my problem from 3 months ago
                                I am waiting
                                I want colse my all accounts
                                I am from Punjab
                                Branch talwandi Bhai
                                I have four accounts in your bank
                                Am very sad about your services
                                My bad experience
                                Axis Bank customer support has been notified about the posted complaint.
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                                  Vashisat Yogi
                                  May 15, 2022
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                                  I have been writting to them since 23 days regarding my savings account Lien . They are only saying Lien is coz o[censored]nauthorised payment in Credit card and they make the Lien of double the amount of that as I have 2 account in Axis Bank so they marked both accounts Lien and make the amount double as well . When I chat or call them they keep transferring to retail banking and credit card department they keep on pushing on each other but never give solution . My name is Yogesh
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  May 17, 2022
                                  Axis Bank Customer Care's response
                                  Hi, we request you to share the registered mobile number for further assistance in the referred matter. Regret the inconvenience caused. Regards, Team Axis Bank
                                  May 17, 2022
                                  Updated by Vashisat Yogi
                                  [protected] is my registered mobile number
                                  [protected] is my registered mobile number
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                                    Naveen2208
                                    May 15, 2022
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                                    Address: Old madras Road,Bangalore

                                    Initially at the time of corporate account opening Axis bank agent told its zero balance for 1 year. After 3 months bank started deducting amount of Rs.100 /- every month. Shared documents to close that account but they are not closing and saying various reasons.
                                    Axis Bank customer support has been notified about the posted complaint.
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                                      R
                                      Ravali ramya
                                      from SECUNDERABAD, Telangana
                                      May 14, 2022
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                                      I want my relieving letter
                                      Axis Bank customer support has been notified about the posted complaint.
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                                        Chandrapur GP
                                        from Suri, West Bengal
                                        May 12, 2022
                                        Resolved
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                                        Resolved

                                        Address: [email protected] / 09434664559Arabindapally, Near Durga Mandir, Suri, Birbhum, 731101

                                        I have made a fees deposit of Rs. 1500.00 to Local Tax (Trade Fees) to Comp Cell WBSRDA P&RD KOLKATA via Axis Easypay Payment Gateway (Trans. ID :[protected]using SBI Debit Card (ending 0468) on 12/04/22 at 04.01.11 pm. But department (Comp Cell WBSRDA P&RD KOLKATA ) does not trace the payment. If payment transfer to the Dept. Please send me any reference/document supporting the transfer of fund from your Gateway to the Department (Comp Cell WBSRDA P&RD KOLKATA). If transfer is not made till date please refund the amount to issuing Credit Card Account.

                                        Attch : Axis Easypay Payment Slip
                                        +1 photos
                                        May 13, 2022
                                        Complaint marked as Resolved 
                                        I can not communicate the Axis Bank Customer care by eMail... I can not found any Email address dedicated for Axis easypay dispute... I contact local Axis bank for that. They provide an IVRS phone no. 02267987700 where there is no option for Axis easypay. Please provide me if any email ID or Customer care Executive Phone no. which is for Axis Bank Easypay...
                                        Axis Bank customer support has been notified about the posted complaint.
                                        May 13, 2022
                                        Updated by Chandrapur GP
                                        Other toll free nos. (IVRS) starting with 1800 ... does not have any option for Easypay. Axis bank Customercare website provide many nos. & Email ID but not any for Axis Easypay or non-axis bank customer... Please provide any email ID or Grivence redressal Contact & oblise
                                        May 13, 2022
                                        Updated by Chandrapur GP
                                        I can not communicate the Axis Bank Customer care by eMail... I can not found any Email address dedicated for Axis easypay dispute... I contact local Axis bank for that. They provide an IVRS phone no. [protected] where there is no option for Axis easypay. Please provide me if any email ID or Customer care Executive Phone no. which is for Axis Bank Easypay...
                                        Other toll free nos. (IVRS) starting with 1800 ... does not have any option for Easypay. Axis bank Customercare website provide many nos. & Email ID but not any for Axis Easypay or non-axis bank customer... Please provide any email ID or Grivence redressal Contact & oblise
                                        Verified Support
                                        May 15, 2022
                                        Axis Bank Customer Care's response
                                        Hi, we request you to liaise up with the remitting bank from where the amount has been debited for further assistance. Regards, Team Axis Bank
                                        May 19, 2022
                                        Updated by Chandrapur GP
                                        Thank You for your Response... As axis easypay Payment Slip generated, it is clear that payment debited... if it is refunded then please send 'Credit/Refund certificate', which is need to uploaded in Remitting Bank (SBI Card) Dispute reporting...
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