Axis Bank Complaints & Reviews

My account got blocked without any intimation and my hdfc personal loan which is linked with it for auto debit of loan amount was unable to debit the amount as there was insufficient amount and the check got bounced and charged 350 for the check bounce and 15% service charge i.e a total of 500rps

When I asked the bank manager about it, she was like it is because of demonetization we have blocked most of the accounts and if...

Dear concern

My self siddharth oza i have done neft on 22nd march 2017 round about 19:00 oçlock in evening but on 23rd march 2017 at 16:01 ammount didnt credited in the account of beneficiary. Transaction was done from axis bank to hdfc bank. Which is not at all acceptable.

From axis a/c :[protected] to hdfc ac no:[protected]

In status in mobile banking app it shows that money is debited from ac and request has been posted to rbi

Please resolve the issue asap.

Regards
Siddharth

Dear Sir
This is to intimate you that My banker Axis Bank Ltd, Serampore
branch, abruptly deducted rs.775.00 on 21st Jan 2017 in the name
consolidated charges of A/c / Minimum balance for the month of
December'2016 i.e. during Demonetization period from my current A/c
no.[protected].of M/s.Sahana Enterprise.

How can my banker deducted my money during Demonetization period in
the name of short of minimum a/c balance ?

Therefore Please look into the matter and advise them, they can not
simply deduct any amount or charges during Demonetization period.This
is bad practice.

Thanking you in anticipation.

Sincerely yours
Subrata Kumar Sadhukhan

For M/s. Sahana Enterprise

Cell no.[protected].

Dear Srividya Narayan,

Your transfer has been sent!

The money is on its way to your receiver's account or mobile wallet. Many account deposits are completed within a few hours, and mobile wallet deposits are typically completed within minutes. Depending on local operating hours and regulations, additional time may be needed for the funds to become available in your receiver's account.
The reference number for this transfer is:85915077

Transaction Receipt:

Thank you for using MoneyGram!

Your money transfer has been sent successfully and will be deposited to your receiver's account as designated.

MoneyGram International Limited
1st Floor Senator House
85 Queen Victoria Street
London EC4V 4AB
United Kingdom
[protected]
moneygram.co.uk

MONEYGRAM ® SEND
This transaction is subject to MoneyGram Terms and Conditions.

Date: Mar 19, 2017 08:17 PM CDT

Sender Information
Name: Srividya Narayan

Phone: +[protected]

Address: FLAT 37 TEQUILA WHARF
681 COMMERCIAL ROAD
LONDON, E147LG
UNITED KINGDOM

Receiver Information
Name: Manu Khanijao

Expected Destination: INDIA

Receive Option: Account Deposit

Receiver Account #: ****0001

Transaction Information
Reference Number: [protected]Used by MoneyGram for tracking)

Date Available in Expected Destination: 19-Mar-17 (May be available sooner)

Debit Against Card: Visa **** **** **** 2440 9/2018

Exchange Rate: 1 GBP = 80.9866 INR

Transfer Amount: 740.86 GBP

Transfer Fees: + 1.89 GBP

Transfer Taxes: 0.00 GBP

Total Cost: 742.75 GBP

Receive Amount: 59, 999.72 INR

Other Fees: 0.00 INR

Other Taxes: 0.00 INR

Total Receive Amount: 59, 999.72 INR

Had done the settlement of credit card, have paid the amount in november 2016. the concerned person were mr.Mohit -[protected] and rohit[protected].

was continuously following no dues tilll ja nuary but no reply from these guys.

now the bank is again asking for payment.

The settlement letter was of rs22000, i have put up amount of rs21000 .

have asked mr rohit is that enough so he examined yes.

was following for the no dues for more than a month but didnot get any revert and no confirmation to pay rest 1000.

Now in feb i get the notification from bank to pay the amount again and total.
Followed with these people and they say that do what ever you want to do we have left the bank.

its completely customer harasment.

Dear sir I am Virendra singh thakur costomer of axis bank and axis bank deducted my amount 500 Rs for maintance and debit card charge . And when I go to my branch for reverse my deduction amount .he told me that this reverse charge not given and he is ignored me .
His behaviour is not satisfactory for me and not help to costomer proper
I am really unbelievable service and I think close to my account this bank and
I am very disappointed for brand person and his branch manager please give me satisfactory feedback and option for reversing my charges other wise I will go for other action ...
My a/c no.- [protected]
Virendra singh thakur
Mon.no.-[protected]
Axis bank Y.N.Road branch indore

My account no is [protected] by name nisha uday raval. one month before my debit cards has been blocked for same i received msg early morning. i contacted branch they couldn't reply why this happened and ask me to fill new debit card issue application. which i hv submitted but still not received my card. on 14/03/17 i received pin no. (not card). i contacted mrashish at race course branch he said he will check and will call back. still today no call and no card has been received.
Kindly note if my card has been misplaced or something wrong happen i will not be responsible as i don't hv received card and same has been informed to your responsible staff at alkapuri, vadodara branch.
Do the needful or i hv to close my salary account with ur bank.

Nisha raval

Mob - [protected]
Enail - [protected]@gmail.com

Dear Sir,
I am a axis bank customer and my a/c no [protected] which is register with name of kamal kumar moonat and many times axis bank made charges rs 350 and services tax the name of consolidated charges in my salary a/c .and i want my charges back from bank .
i have visit many times in bank, bank manager says that please complain in writing and then i have submit my complain on[protected] in writing which is also attached in photo.
please help me my details are below
Name:-Kamal Kumar Moonat
A/c No:-[protected]
Mobile No.[protected]

Go through below details, no baggar is interested in finding and solving the problem. for details call me on [protected].

Axisbank — Regarding personal loan application [protected]
Axisbank — Regarding personal loan application [protected]

1 Review
Sy Syro214 on Mar 16, 2017
Mark as Resolved

I have applied for personal loan with axis bank, I submitted my documents on 02/03/17, the application no is [protected]. after 4 days of submission I got a call from axis bank (don't know from bank or agency) they said we are logging in the application and collected some information and they said with in two working days loan process will be completed. but till date I don't know the status of the loan application.

I keep on calling to executive who approached me but know she is not answering the call and not even giving replying for messages (about status). before applying I told her I want proper feedback and also I told her that my cibil score is 818 but I have done settlement of PL and CC with HDFC (4 years back due to jobless). for that also she said we will process the application I had discussion with my sales manager and he told we can process application. now she is not responding.

is this the way to treat with customers. I never called banks and agency for loan, they are calling and offering the loans. after applying they not even sharing the feedback of application. if this the case, why the hell calling to customers and offering loans and begging for documents.

I just want to share this with public.

Dear public.

these banker and agencies wants to reach their application targets by processing applications, I think they wont provide loans... simply they do all circus and finally no feedback, when you call also they wont respond properly.

please think before applying because this affects our cibil score, and shows credit hunger, because of some useless executives and bankers we are losing our score. think think think.

FOR AXIS Bank,

few of the details for your reference.

application no: [protected]

executive name: divya (agency from indiranagar)
contact no: [protected].

initially while discussion they told 3 to 5 working days for processing, now 10days over today she replied application got rejected.when I asked for reason she didn't replied and not answering the call...

if you want any other details and for discussion you can reach me at [protected].


Complaint Status
[Mar 16, 2017] Axis Bank customer support has been notified about the posted complaint.
Axis Bank Customer Care's response, Mar 17, 2017
Hi,

Sorry for the trouble. Please share the reference number which you may have received from the last communication channel approached for us to look into it.

Regards,
Axis Bank

Updated by Syro214, Mar 17, 2017

I don't have any reference no. Because I am contacting first time here, the person who approached for loan application is not responding to my calls and messages. Even I don't know for what reason axis bank rejected my application. That bludy begger promised in such a way that I will get loan 100%. Finally don't know the exact status.

Updated by Syro214, Mar 18, 2017

My only request is to terminate the sales manager and that begger Divya, they don't know importance of customer's, bludy idiots playing with common man feelings. For further discussion please call me on [protected].

Updated by Syro214, Mar 22, 2017

No baggar is contacting, no one is interested in solving the problem.

I have an Account in AXIS Bank :[protected], Mobile: [protected], I haven't transferred any amount on 10th February 2017, but amount was debited as stated Below
IMPS/PUL/[protected]/Ultracash Wallet/Test - Rs1, 000.00 DR
IMPS/PUL/[protected]/Ultracash Wallet/Test - Rs1, 000.00 DR
IMPS/PUL/[protected]/Ultracash P2P/Test - Rs2, 005.00 DR
A total of 4005rs debited from my account without my knowledge

And i have informed the Axis Bank Dispute ID: [protected]
There is no response from Axis as this ticket was closed by AXIS BANK. No one from Axis Bank is taking responsibility.
Please let me who is responsible for the loss of my money.

Personal loan emi refund.
Dear sir
I foreclosed my personal loan account on feb 1st. After foreclosing, my account was debited excess emi of 10069. Axis bank customer executives told, it will refund with in 10days. Now it is almost 50 days over, i was contacted customer care more than 4 times. They given the last date for my refund 21st march. I already send my bank statement &cancelled cheque leaf also for neft transaction. But till now axis bank not refund my excess emi amount. Every time they raised service request & given the 7days time. Kindly do the needful for my refund of excess emi. Very worst customer service i ever seen.in other banks, no follow up required. It will automatically processed.

Dear sir,
I attached the Bank statement kindly, for what purpose Service tax and for what consolidated Charges. In customer care telling that Rs.350 for first
ECS cheque return and second time return cost Rs.600. my EMI charge is Rs. 2570, but my cheque return charge is Rs.2600 Rupees.
For Rs. 2570 ECS cheque, cheque return charges how much.
and kindly provide me the February month ECS Cheque return details.br...

Sir i requested for Debit card and update my mobile number in a Axis Branch which is near to me..

After few days i contacted to their Help Line number regarding my Mobile number and Debit card..

They replied that my debit card is dispatched and i will get it in 7-8 days

After 10 days i went to another Axis Branch for same request
They replied They (Previous branch) have not applied for my New Debut Card and Mobile number..
and i asked them to apply again and asked them when i will get my debit card and Mobile Number up to date..

They assured me for Mobile number in next working day it will be updated..

But still not updated and not received my Debit Card

Hi, my loan number PPR[protected]. I have a loan emi pending for that collection agent called me from the number [protected] and he was talking more vulgar words and not talking like a human. Please take immediate action without that I can't make my further payments without the action against him. Here by I attached the phone recorded audio.

Thanks,
Murugesan.
[protected].

We are using axis pos in our establishment .last Saturday and Sunday we swiped cards and settled it. but that amount is not credited till Monday night. I am unable to find it mini statement also. I gave a cheque based on this swipe machine and that also got bounced. due to axis I am feeling very bad. if at all there are going to be any problem they could have intimated us.

Two years from now two people from axis bank by giving fake information about minor account bind us to start axis bank minor account with amount of 10000 around after few months i only received check book and asked for ATM card to the employee everyday they were fooling by making some unrealistic statements about the information or say getting rejection from Mumbai.then i came to banglore and after one year in December 2016 i went back and found that they were promoted to somewhere now i am major, my mom and i met with other employee who gave me new form for opening of new account and closing the last account with same details and transfer that money in this new account we agreed and i told her about the urgency my flight was after three days she gave time to come on Monday we followed that she was not even submitted the form and giving us lame excuse that the server was slow, i understood if server was slow on Saturday i went there on Monday afternoon she didn't submit it my mom decides to talk to manager as it was complete two years and they didn't provide any information issue nothing then the another employee followed the same procedure he gave me one extra form to fill with all other and took all necessary information with two phone numbers for any issue. i came back to banglore he gave surety at this time now its 3-4 months from that time i didn't get any information on my mobile neither they inform anything related to my account once i called the employee he was also trying to make me fool giving some excuse after that my mom went their for twice. my mom and i am waiting for their call any news related to my 12000 money and account i tried many times to connect with them but i get nothing more than disappointment.

I have a salary account with Axis bank & require to withdraw cash quite frequently for day to day expenses.

Off-late have noticed high amount of consolidated charges being deducted from my account for using ATM from non Axis Bank - this is only because Axis have withdrawn their ATM centre from our area for a year now hence we are quite helpless & have to use other banks for withdrawl of our salary money.

Why is happening only with Axis Bank. We are now forced to think over having account with Axis Bank & probably have to transfer all our money to nationalized banks.

Hope this grievance is taken up with the high management in Axis or with RBI, as we are being penalised for having an account with such a private bank.

regards,
Nikita

My name is veeresh pratap singh and i am using axis bank credit card from 2013.
My credit card rewards points are not getting reflected before april 2016.
When i tried to identified from customer care service from [protected], i spoke with monica and priyanka, both of them are not solve my queries and they get disconnect my phone when i asked why my rewards points get expired without any intimation msg. Or mail.

Please help me.

My mail id is — [protected]@gmail.com
Mobno-[protected]

Hi,
My name is kasiviswanathan. I am having salary account in axis bank chennai main branch. I have applied for the credit card and received the same. While applying for the card, they never mentioned that there is joining fees of 1200 rupees. But now they have raised the first month bill for 1380 rupees. Since they never informed me about the joining fees, i am extremely unhappy and frustration about this and don't want to pay as well. I don't need your credit card at all and request you to cancel the same.

As i gave a cheque to bajaj finance but, before that i did the payment through online payment so that's a reason am not keeping the amount in my bank. Im not ware of this how to stop the cheque due to insuffient fund in my account amount has been debited in my bank account for consolidated cahrges on 19 march 2017. So i request you to please reverse the amount which has been debited in my account no. If any further assistance please call through [protected].

Pfa of the document which i made the payment of bajaj finance.