Axis Bank Complaints & Reviews

Two years from now two people from axis bank by giving fake information about minor account bind us to start axis bank minor account with amount of 10000 around after few months i only received check book and asked for ATM card to the employee everyday they were fooling by making some unrealistic statements about the information or say getting rejection from Mumbai.then i came to banglore and after one year in December 2016 i went back and found that they were promoted to somewhere now i am major, my mom and i met with other employee who gave me new form for opening of new account and closing the last account with same details and transfer that money in this new account we agreed and i told her about the urgency my flight was after three days she gave time to come on Monday we followed that she was not even submitted the form and giving us lame excuse that the server was slow, i understood if server was slow on Saturday i went there on Monday afternoon she didn't submit it my mom decides to talk to manager as it was complete two years and they didn't provide any information issue nothing then the another employee followed the same procedure he gave me one extra form to fill with all other and took all necessary information with two phone numbers for any issue. i came back to banglore he gave surety at this time now its 3-4 months from that time i didn't get any information on my mobile neither they inform anything related to my account once i called the employee he was also trying to make me fool giving some excuse after that my mom went their for twice. my mom and i am waiting for their call any news related to my 12000 money and account i tried many times to connect with them but i get nothing more than disappointment.

I have a salary account with Axis bank & require to withdraw cash quite frequently for day to day expenses.

Off-late have noticed high amount of consolidated charges being deducted from my account for using ATM from non Axis Bank - this is only because Axis have withdrawn their ATM centre from our area for a year now hence we are quite helpless & have to use other banks for withdrawl of our salary money.

Why is happening only with Axis Bank. We are now forced to think over having account with Axis Bank & probably have to transfer all our money to nationalized banks.

Hope this grievance is taken up with the high management in Axis or with RBI, as we are being penalised for having an account with such a private bank.

regards,
Nikita

My name is veeresh pratap singh and i am using axis bank credit card from 2013.
My credit card rewards points are not getting reflected before april 2016.
When i tried to identified from customer care service from [protected], i spoke with monica and priyanka, both of them are not solve my queries and they get disconnect my phone when i asked why my rewards points get expired without any intimation msg. Or mail.

Please help me.

My mail id is — [protected]@gmail.com
Mobno-[protected]

Hi,
My name is kasiviswanathan. I am having salary account in axis bank chennai main branch. I have applied for the credit card and received the same. While applying for the card, they never mentioned that there is joining fees of 1200 rupees. But now they have raised the first month bill for 1380 rupees. Since they never informed me about the joining fees, i am extremely unhappy and frustration about this and don't want to pay as well. I don't need your credit card at all and request you to cancel the same.

As i gave a cheque to bajaj finance but, before that i did the payment through online payment so that's a reason am not keeping the amount in my bank. Im not ware of this how to stop the cheque due to insuffient fund in my account amount has been debited in my bank account for consolidated cahrges on 19 march 2017. So i request you to please reverse the amount which has been debited in my account no. If any further assistance please call through [protected].

Pfa of the document which i made the payment of bajaj finance.

Hi

I have some serious concerns with the way your bank operate. Here are the account details and my concern.

Acct No# [protected]
Branch : Tarnaka, Hyderabad
Type : Savings salary account
Email : tullah.[protected]@gmail.com
Will share my phone number once you contact me.

I have a LIC home loan linked with this axis bank account and they will auto debit the monthly EMI and for the recent month there were an issue with less funds due to which the cheque was returned and I received this message in the evening. I will share the entire date and time in my next email.

However, earlier when you bank was in news with the fraud happening while exchange of old currency you people were so ambitious to save the customer that even if a cheque was ready to collection you people sent message notifications that the cheque has been received for clearing and even if there was less amount I used to deposit and within 2-3 hours the cheque used to be clear and clearly these messages are missing now.

So indirectly you are making me pay for cheque return charges and you are again showing your original private bank hidden faces and started looting customers. I would like a explanation on this since I have the entire proof of messages which people used to send me for the past 3-4 months when there was issue with money crisis and your bank officials were booked in the fraud by the Indian government.

I don’t you to charge me any cheque return charges on this concern since you are charging me for the account maintenance and notification messages and its your duty to put across these information to customers. I am expecting an reply or a callback between 4:00 PM to 9:00 PM every day from your end related with the below points.

This cheque was sent to clearing around 14th - 17th of this month.

1) Why was the message notification not sent stating the cheque clearance at the first point which had caused this trouble to me.
2) Why was this message sent stating the cheque was returned back.
3) I don’t want any charges related to cheque return as well.
4) As of now I wanted you to immediately clear the cheque amount which was submitted.

Thank you
Shaik Hidayatullah

Team,

I have received damaged axis active band. Please refund my entire money for same.
I have already complained same to the customer care on 20th feb 2017 but after several call to customer care. I have not received any resolution. Every time i call they told me to wait for 3 more days.

I am very frustrated with axis customer care and want my entire money refund in my. Bank account.

Request no :29074281. & 29204593
Customer name : hari abdesh gupta
Axis account no :[protected]

Today also on 19 th march they are asking me to wait as back end team is still following up.

I am very disappointed from this as no resolution from last 1 month.

If not done i will file case against axis bank as this is not now for 1500 rs refund this will be against my mental peace which is disturbed due to axis bank custo
Let me know if anything required from my side.

Regards,
Hari gupta
Ph :[protected]

Dear sir,

My self is kanchan sah
I am having a axis bank platinum credit card
This is my credite card number ([protected])
Before some time ago i am used to axis bank credite card & time to i can pay my due but witinyear i will not pay becouse i m job less, regarding the same 3 day i have receiveda ezxutive call mr manesh murali from this number[protected], he is told me how many days you can pay your do then i told him please call me 18/03/2017, then i will let you but as per our telephonic converastion he is give wrong informationthen i am conform to my neaest axis bank rohini branch as a telep excutive is give me wrong information forcing for payment then i am told me 1st i am comform my home brach then i will be pay then he is use to abouse & give me threat he is told me monday he have need to transaction id if i will not pay before 12 pm then
He is let me

This is my humble request to indian consumer complane team please help me check it who is use to abused again & again becouse i am all ready told me him i will pay my due amount

Thanks & regards
Kanchan sah

Dear sir,
I got a two wheeler in tvs finance by giving my salary account cheque. Emi per month is rs. 2462.
Sir due to salary delay i unable to pay the emi in time so that cheque was bounced once only. But in axis bank they put the bouncing charge of 2600 and telling that your cheque was bounced 4 times.
But they not mentioned anything in my statement. I request you to kindly take the action.

A/c no:[protected]
Name: prabhakaran

I have made a transaction through myntra online on 30th october 2016. The transaction has been made twice. When i contacted myntra, they mentioned that the duplicate transaction has been declined and the refund request is already sent to axis bank for refund. The declined transaction id is:[protected]oct2016 - rs 3541.33 12:16am). But when i contacted axis bank, they are saying, they haven't got any notification from myntra and amount is not refunded yet.

It's been five months i have been contacting myntra and axis bank. Both parties are playing with consumer without resolving this issue.
Kindly help me to get my amount. Greatly appreciate your help.

Regards,
Priya c

On Tue, Feb 28, 2017 at 6:38 PM, Ranga Rajan wrote:
HI Team

As discussed over the phone, Please help me on the card activation.

card number is[protected]

my name is Rangarajan Raghavan and i got this as a gift from Bajaj finserv for home loan transferred.

Thanks & Regards
Rangarajan R
mobile [protected]

Hi Team

I didn't get response back on this card activation. Please help me activate the card.

card number is [protected]

Thanks & Regards
Rangarajan R
Mobile [protected]

Hi,

1. I have an outstanding balance which i tried to pay from canada. But you guys do not have option to pay coz my phone number has changed while in canada and the you cant sent otp to my em, ail coz of your glitch.
2. Now that you want your payments you are contacting my old parents and harassing them which i why i want to lodge a complaint.
You have never sent me any emails or anything and this is card against fd which you guys can recovery your bucks form the fd.

Please ask someone to get back to me on my email or else i will put it on twitter.

Btw all your numbers on card statement are outdated.

Without intimation they send new credit card and also send credit card one year service charges on next statement.
whenever i try to contact customer care without proper communication it was disconnecting.
I would like to cancel my Axis Bank credit card, which i can't hold for any more. I am not used this card even one transaction.
Here is my Axis Bank Credit Card Number# [protected]

Please do the needful.

Thanks
A Bhaskar Reddy
[protected]

Dear team,

It is Highly disappointing that, the way of approach towards the customer for change request from salary account to savings account.

Because of the POOR ATTITUDE & EGO I was shuttled between Ramapuram branch Operations Head Mr. Raghuram (+[protected]) & other branches.

Ramapuram Branch employees are highly irresponsible & They are replying to customer(me), they can not check Emails.

If you are NOT willing to read E mails, than How can you process the request made from other branches??

With this kind of poor attitude peoples, I am interested to continue this Account & I Feel that AXIS bank in Ever Worst Service Provider among the Banks in the World.

Account was Locked & Requested to release the lock.The Change was initiated in Tirunelveli branch & I was directed to come to CHENNAI (700 km away from Tirulnelvlei) by Ramapuram branch Employees & Operations Manager.

They also very clear that the change can be done in 2 minutes of time, if we receive the request.The request was initiated 3 days back..

Still Waiting..Very Very Worst Service..

I would like to remind you that PM is asking us to GO forward with Digital India & You are asking customers to travel 700 km for simple change

(With this change bank also will be benefited- Minimum Balance is 10, 000)

Dear Sir, it is amazing that your bank doesn't care about the customers welcome kit whether reached to the destination or not. Even you don't care to send a sms on registered number to tell about this. I had opened a current account in Axis Bank Deoband branch no [protected]. The tracking is showing that it was despatched on 21-02207 and gone to Ghaziabad and Delhi and after that no date nothing. Plz do needful. Thanks- Shiv Kumar Kansal.

Sir
This is for your kind attention that please deactivate the following edc terminal from our outlet as soon as possible

Name address tid no mid

Rainbows shop-3 d block market vasant vihar 70310556 [protected]
Rainbows ab-6 safdarjung enclave market 70310540 [protected]

One edc machine tid no 70310540 mid no [protected] deactivated and taken back by you and lien amount transferred to our bank account

But another edc machine is still with us no any representative come to pick up the machine from our outlet

O you are hereby requested kindly take immediate action on this and settle the batch and clear our lien amount as soon as possiable

No one can take action against this your customer care office phone no [protected] and [protected] and also mr dadi ram whose no is [protected] is not responding.
You also requested kindly release our 15000.00 which is on lien account we have given several reminder with e mail and call every moment customer care center says we will call you but neither they call nor edc machine pickup from our outlet

Waiting your early reply

Thanks & regards

R. K. Jha
[protected]
[protected]

Many thanks!

Dear sir
My self Vivek having a salary account at bhandara branch axis bank (Maharashtra). unauthorised transaction done from my account of amounting total rs 15921.88=00 only. the debit account no is [protected].please see the problem and take necessary action so that my loss money return back to my account.

Hoping to get favourable response...

please find below transection details.

TRANS.DATE NARRATION WITHDRAWAL AMOUNT
08.03.2017 ECOM PUR/PAYU MONEY/GURGAON/080317/11.27 --5000
08.03.2017 ECOM PUR/www.mypaycash/Mumbai/080317/11.28 --5071.88
08.03.2017 ECOM PUR/PAYU MONEY/GURGAON/080317/11.[protected]
08.03.2017 ECOM PUR/ICICI PREPAID/MUMBAI/080317/11.[protected]

regards,
vievk

Today Morning I have received Balance deduction message about Rs 862 for yearly dibet card charged for my salary account. and to idectify exact issue I have visited your Malad west branch for more detail. but Opration Head "Jay Shah" told me it's because you were our Priority account holder and for this reason you are charged.So, now I don't understand your business logic if you are converting customer from Priority to Normal salary account. So, why don't you make changes in your System. which automatically check and convert Debit card function as normal salary user.
Now, I don't want to pay this 862 for card as Debit card is free for Salary account.
Need positive resolution on this as I can see cheating by AXIS Bank which i want to highlight in consumer court because all these charges without User consent.
call me for resolution.

I am mirza md wasim rub.my axis bank ac no-[protected], i had wrongly transfer through online mobile banking transation of two thousand rupess to icic ac no[protected] on dated[protected], transfer through instant pay RRN NO[protected], Right ac no icic[protected].I have already complane axis custemercare they give me com no-[protected].please do i get my money.

Not sure whether this is the right place, but the axis bank representatives have really made me upset and frustrated. Regarding loan, they always confirmed that a executive would come to my door and collect the documents, which never happened. Never ever bothered to call and check whether someone actually came.
Truely unprofessional and pathetic .