Axis Bank Complaints & Reviews

Dear sir

Your one branch is situated at hari nagar. Today, i was went for cash withdrawal through cheque. They demanded id proof. That time, i had only id card of delhi university sol i gave to him but they said it is not vaild because this id had date[protected] sir, i said it is my sol du id card. I am doing bcom and this is valid for three years but they said it is not valid sir, i want to ask question from you how it is not valid

Regards
Sukhbir singh

Dear Sir,

On 25th November 2008 axis bank collection centre located at CTC 770, f.p. 226/3, second floor, bakre avenue, bhandarkar road, pune - 411004, phone no.[protected]/35/36 /40636666&[protected]
Issued a letter to me in the matter of foreclosure of axis bank personal loan no. [protected], as per the letter, the bank asked me an amount of Rs. 55000 towards full and final settlement of the loan against all the dues standing on account of the personal loan.

I was told that the loan will be closed after this settlement.

Also have sent this settlement letter number of times before to axis bank and there advocates who keep sending me notices.

But the same is still not closed in axis bank records and they have also reported the same in cibil. I am not at all in a position a pay a single rupee as i am earning only hand to mouth.

I am attaching the settlement letter and cash receipts for your ready reference.

Please inform axis bank to close the loan and clear my cibil report.

Kindly oblige

THANKS IN ADVANCE
Santosh Gujar

Hi,

I am having an account with this bank since 2001. It was a salary account.
In 2006 the monthly salary stopped coming into the account.
Then the account was upgraded to prime plus savings account instead of easy access savings account.
Ideally when you don't get salary in your salary account for more than 30 days, it gets upgraded to easy access savings account. As i had a fd for my account till 2016 april, no non-maintenance of minimum balance penalty was levied on the account. After i withdrew the fd, penalty was imposed on the account and then i realized that the account up-gradation done was incorrect.

For resolving this problem, i am following up with the bank since one month. Below is the series of incidences that happened.

1. I visited nearest branch to enquirer why these charges are deducted, they told me go to home branch, they can't help here. I stay in chennai and home branch is bareilly so that is obviously not possible.

2. I called customer care, they gave me the same response.

3. I again called customer care and they gave me 3 numbers of bareilly branch, none of them were reachable.

4. I logged a complaint which was auto closed with even providing a solution. I called your toll free number and got the response branch is saying they did not modify account code.

5. I again escalated the matter and escalation team got back to me with reply, the branch code is prime plus since inception of account and it was never a salary account and why am i inquiring for an account after 8 years of account code change.

6. I again called customer care and got the number of home branch manager and he told me that yes it was a salary account and branch code was changed to prime plus savings account instead of easy access keeping in view the high balance in my account. This does not sound convening to me.
How can they decide what is customer's requirement. The procedure says when you don't get salary in your salary account for more than 30 days, it gets upgraded to easy access savings account. Then why was it a exception in my case and that too without my consent.

My father has made a transaction of rs1900 on 3/10/16.but the transaction failed and he got a slip from merchant that transaction has declined.but the amount already charged from bank and 3 working days also passed but my father did not get refund yet.the customer executives are also misguiding me . So resolve the matter and refund the money as soon as possible.

Dear sir

The reason behind writing this application is to inform you that i have done a policy last month at axis bank dharmagarh (Kalahandi), odisha but due to some personal reason and financial problem i want to cancelled by policy no[protected] in free look period. I was apply for cancellation at axisbank, dharmagarh since last 5days. But they are cheating with me and mentally harrased. They advised to complain in irda and told me helpless. I was calling to maxlife costumer services vide refno[protected] and advised me to mail to you for cancellation. I receive the bond ondt. 27.09.16.

So kindly request you to cancelled my policy[protected] in free look period.

I am sending you my written application for cancellation.

Please look into the matter other wise i complaint in irda.

Regards
Jiten kumar mishra
[protected]

This for your kind attention in relation with the pending Provident Fund. I have resigned from Axis Bank Ltd Lalitpur branch (2028) u.p, on 24 feb2016 as BDE, and worked for 15 days as releaving period. During the time of my resignation, I have complited all the legal formalities that bank required. Still my Provident Fund is not credited in ac/no [protected]. My Employment ID : 82538, Joining date: 06 jan 2014, Resigned on 24 feb 2016
Please take all necessary steps to the above -mentioned matter and do the needful in priority.
Requesting your kind consideration for the above.

I am komal vashisht, one person has cheated me of rs.2500, 2500, 2500= total 7500 for giving a job in chennai. I think u shud verify this account transaction and status.i am a divorcee girl. This fraud josepi taken my hard earned money. Please please help me.
fake big fake AXIS bank account details:
Account holder Name: Josepi
Account Number:[protected]
(Ifsc Code:Utib0002103, Shree Plaza, 156, Gnt Road, Red Hills, Chennai, Dist. Thiruvallur, Tamil Nadu, Pin 600052)

Dear sir/madam,
My name is sathya pandi.i will account maintained in axis bank at last 1 year.my account no is [protected] prime account in ramanathapuram branch Tamil Nadu.my business is self employed in my home town.first i will meet in branch credit card section staff.he will ask my proof and last year IT papers.i will submitted.but after he will not given to proper answer to me.my account statement is well transaction.so why they will doing like this..i don't know.i will suffered&Un satisfied in this matter.so last decision is i will closed in my account.so kindly taken my complaint and give me a proper answer...
Thanks&Regards

Hi,

I opted a home loan from Axis bank in August 2016.
Initially, I was been said that the EMI will be deducted from ICICI bank account(for which they collected all the KYC docs). During the sanction of home loan, I was been offered a free Axis bank saving account for which no annual charges will be applied and can be used as normal account with maintaining zero balance.

Complaints are:
1. Repayment was changed automatically from ICICI to Axis bank with out my notice. and, they are asking me to raise a request to change it back to ICICI by paying Rs.600/-.
2. The offer provided by Axis bank to have a zero balance account has been charged an annual fee of Rs. 250/- with out prior notice (which was confirmed that there will not be any annual charges during opening of the account).

Can you please get this sorted. Bank is looting customers by raising these small amounts every time.

Arranging the EMI's for each month is a big pain for the customers and on top of it, if the bank starts claiming for unsaid charges, the customers life will surely going to be hell.

Please do the needful here.

Thanks
Sreenidhi.

My account was opened with the scheme as sbspl and the facility of maintaining zero balance was provided when the account was opened, but after some time the scheme was changed to sbezy and minimum balance charges are applying by the back now which are showing in lien balance.
How any bank can change the scheme of account without mt prior written consent.

I have tried to get response from my branch (jp nagar) about my overseas online transactions problem on[protected].
It took more than a week time to get response after lots of emails, phone calls and short messages.
They don't care anything about customer satisfaction.
Whenever i warned them that "i will complain them in the internet" they had responded. what a shame!

I have all email conversations recorded (one sided).

You send me sms at my mobile e code :[protected] for beneton
Watch valid upto 30th november 2016. submission of e code says wrong code or expired code. i am not able to understand what, s the problem. please do the needfull at early as possible. and send the article to my residence.

Residence adress :

Swapan kumar bishnu.
18/15, biren roy road (west)
Bata colony, kolkata 700034
Mobile : [protected]

I have a savings account in Axis bank having account number [protected]having customer ID[protected]and I hereby inform you by writing this credit card dispute letter that unnecessary late fees payment has charged to me by your bank accounting department. Till date it is my best record that I had made all my credit card bill payments on or before the due date give by Axis Bank but bank accounting statement have been showing again & again late fees payment with interest has charged every month to me. But for this month I had made payment on 3rd of September, 2016 which is 4 days prior to the given due date. This amount is unnecessarily and without my permission is deducted from my account thus I humble request you to kindly look into this matter as soon as possible. Kindly note my credit card expired on dec-2015 but as on date bank collected payment from me like active credit card. Bank ceased my account on nov-2015 and transfer all balance of credit card amount to my salary bank account so I cannot made credit card online payment directly to bank. While login to bank account I have received a message we don’t have any credit card with us. Bank shows 2 liabilities on behalf of my name one lien amount to bank account & second credit card liability. Credit card limit only 60000 but bank as on date collected from me Rs.251313.70. After expiry of credit card issuing by your bank with the above mentioned no I have again encountered an error I am kind of fed up with these frequent mistakes this is very serious matter & i have given final warning that should not be happen again I hope bank will take this complaint very serious and take urgent step to solve it immediately. If I paid whole payment then again this month statement why again raise to me it has to stopped to raise credit card statement & balance transfer to my account as a lien balance. Attached as on date lien balance & closed statement also. Being a worthy client of the bank I request to rectify the error at earliest. Credit card due shows Rs.2120.26 & lien amount shows Rs.805. Request you to kindly clear my cibil report also. I would never pay Rs.2120.26 my whole last month necessary from monthly funds deducted by bank can I do suicide without money. I am attaching bank statement for your perusal, and I hope that you can sort this matter out as quickly as possible. My whole edge reward points also blocked by bank. Kindly look into this matter.
Regards,
Rupesh Thakur
M[protected]

On 16th Sept. 2016, we have given complete set of documents for opening of three current accounts in the names of 1.Dwarakadhish Realtors Pvt Ltd, 2. Kanahiya Infrastructure Pvt Ltd 3 Spring Infrastructure Pvt Ltd, with your shop No.6, Community Centre, New Friends colony branch New Delhi .110025. Till 27th Sept. we were updated that the account opening is still under process.

As on date date we do not know what is the status of above accounts, whether opened or not, nor have received any communication from the branch in this regard.

During this period we had checked up the status and whatever additional documents required were given immediately.

All above what is being pointed show the state of services extended at the level of opening of accounts, can we expect further services at this level only?

Yesterday (3rd oct 2016) i had tried to recharge my dth (Videocon) service through the axis mobile application. Twice i tried for the recharge, every time i received the message after buffering for a long time that the transactions were unsuccessful but the balance of rs. 690 (I. E. Rs. 345/- each time) was deducted from my account. I also enquired from the customer care of videocon dth and found that my dth service was not recharged. This type of service is not expected from a reputed bank like axis & moreover i am a loyal customer with the bank from last 9 years i. E. 2007 onwards. Hope not to be disappointed and expect the amount of rs. 690/- to be refunded back to me within 5 working days as per confirmed by axis bank customer service executive mr. Satish (Called to [protected], today morning i. E. 4th oct 2016).

I have tried contacting and applying through your bank for a personal through your website numerous times but because o[censored]r pathetic service I have reached no where. I always get a call stating some representative will come to collect the documents but no one does.in fact ur bank representatives don't even have the courtesy to call back. You guys are zero in customer satisfaction

Dear sir /madam

I am writing this letter with lots of frustration. I wanted to open a saving account with axis bank. So i visited the axis bank (Perambur branch) i found a sales person (Mr. Prabu) and he told me that he can help me to open an account.
He called me the next day and said come to the branch so we can open an account for you. I was so happy i visited the bank with my documents to open an account.
Sales person (Mr prabhu) explained me about the account and he said you can pay cash or cheque and he told me to pay rs 12000 since it’s a 10000 min balance account.
I signed a cheque and provided with all my proof. The person at the bank told me it will take 2 working days to get activated. I was waiting like a stupid for the account to open.
After 2- 3 days i got a call from the sales person (Mr prabhu) saying that the account will not open since the cheque which i provided was an old cheque and it wil take more than a week for axis bank to process.
I really don’t understand the cheque which i provided was from hdfcbank and i used that cheque for all purpose. Now the person asked me to come and deposit the cash to make the process faster.
I rejected that i cant make a cash payment so he made me wait and it took more than a week. Later when i called him one fine day asking why my account was not opened.
The sales person replied so i am so sorry i submitted the wrong proof and that’s why the account is not opened. He told me please do not call anyone i will take care and make the account active.
I visited the perambur branch again and i asked why is my account not opened. Here come a new person called (Mr vignesh) with a high voice saying (Your account is opened and you never attened my call) i said no its not opened i called the customer care support. After few minutes i called the customer care and they said its open on july 21st which i haven’t opened any account. When i call axis bank customer care support they say that the account is opened on a another name (Jaya raj) which is really wrong. The sales person has submitted the wrong documents and the axis bank branch keep playing a game with me. I am going file a case for keeping my money and making me run around.
I need my money back or i don’t need your account again. Iam going to post this on the social media about submitting wrong documents and freezing my account

Eugene swarez
Mobile [protected]

Regards
Eugene swarez

No. 282A, Bazaar Street, Madhavaram, Chennai, Tamil Nadu 600060.

The above mentioned address ATM display screen is completely cracked and went inside and was tied with ZIP lock tag. Also the AIR Conditioning is not working. Its been months that am not seeing any improvement, . I wonder what the heck does the bank is doing without replacing it. Once if some one tried to to break it and loot the money, then comes the bank blaming about the COPS...

I got the message that my debit card is blocked so i called axis bank coustomer care. The representatvie told me that i have only block the card from my number. I told her that i have not block my card, why will i block my card but she told in the system it was written had i had block the card, she told me to visit near axis bank to activate the card. I went in wakad, pune branch and fill the form to start the card, but still the card is not working... What service does axis bank is giving. Firstly anyone can block anyones card, wow so great no sercuity. Secondly after complaining in branch and going throught process your problem will not be solved... If still your have something for your coustomer... Please slove my issue

This is amit sharma from amritsar I try withdrawal money by using atm machine on friday evening on 30th September 2016 money is deducted from my account but I didn't received cash at atm I try to contact complai t service of axis bank by telephone on ur number [protected] but noone pick the call anyway next morning I already informed to RM at axis bank who deals at axis bank so kindly credit the amount in my account and as per law i[censored] dont credit back deducted amount within 7 days bank have to pay 100 rupee per day as penalty so choice is ur revert quick thnks