Axis Bank Complaints & Reviews

I have renewed my Debit card. but unable to generate PIN for that. it is almost 6 months and I have called almost 20 times to customer care and local branch. but still issue is not resolved. I filed complaint twice to customer care as well as in Branch. but getting same response that card is active and try it on ATM. I tried almost every Axis ATM I found on my way to home but still not working. It is frustrating. My complaint number is 20913511. Sometimes your customer care agent told to hang on and then cut your phone. I visited to local branch for new card but they are asking me for rs 572 for new card. I have already paid for my renewed card. why should I pay now?

Hi sir/ Madam

Without knowing my amount as deducted. I have not added the beneficiary, today deducted 2k from my account. I want to know for whom amount has deducted, and I need my money back.

thanks in advance

My Benetton bag e voucher code is [protected]
please send my bag to the following address

Name: Pulak basak
Vill: Fulia Buincha Basak Para,
P.o: Buincha,
Dist:Nadia,
State: West Bengal
Pin: 741402
My Contact No:[protected],
[protected].

My home loan a/c no is PHR[protected] And I have register request for providing list of documents and foreclosure statement in respect to said account vide request no- 7551671 and 7551475 respectively approx 10 days ago but till date there are no response from axis bank. Hence it is requested to look the matter.

I Henrich, Axis bank A/c holder, A/cNo.[protected]. With axis bank since past 6 months unable to release my salary because of lien issue and i have got touch with bank and customer service. I spoke with David(Customer Service) on February 28, 2016 with refNo. 25302439, he gave the reference of Mr.Abhilash and Martin who is manager in branch axis bank parrys. As per Mr. David from the customer service. I went to bank on February 29, 2016 at around 11.00 AM and met the Manager Mr.Abhilash and he directed me to meet Mr. Kishore Murali in collection agency at Parrys branch(Chennai). I met Mr. Kishore on the same day at 11.30 AM and discussed regard negative balance salary account due to lien issue, He ask me to pay minimum payment of 15, 000/-. I told him i need to get back to home and get the money. Later, I informed i have only 10, 000/- as cash so if i can deposit to my a/cNo.. He said no need to deposit in salary a/c and said he will sent a collection agent to my address to collect the cash. The agent came and collected the money at around 1.30 PM. The collection agency cardNo. 2796 and my receiptNo. 1061583 and made the payment of 10, 000/- towards my credit cardNo. [protected]. Later i contact and i spoke with Mr. Kishore and inform the same. My salary was credited on February 29, 2016 but salary a/c was in negative balance. So i contacted Mr. Kishore again and he ask me to meet in the branch on next day, so i went to meet Mr. Kishore he said inorder to release my account i need to pay another 20, 000/- in cash for the credit card, he assured me that he will release my account from lien with in 24 hours if the payment of 20, 000/- made. So, I arranged the money and checked if i want to deposit the bank or pay in cash but he said he will send a collection agent to receive payment and the agent came on March 05, 2016 and received the payment with the receiptNo. 1061535 for the amount 20, 000/- as per the assurances and i made call Mr. Kishore to say the payment about that made. He asked me to contact Mr. Mahendren who is in lien department and also i received a confirmation mail regarding the release in my account on March 04, 2016. Checked my account but still it shows in negative balance so i contaced Mr. Kishore and he assured to release my account within 24 hours. Since then, i was in regular touch with bank since March 01, 2016 to till today but never recevied any proper response from Mr. Kishore or anybody from the bank, i am in the stage of mental depression and still try to contact Mr. Kishore but he responsed negatively against the bank and against me. Therefore, i would like to bring to your concern of my issue. I hope atleast this mail would bring to your notice about this issue where i was completely co-operative with the bank where as the bank have cheated as i feel that why Mr. Abhilash denied taking my issue any seriousness and directed me to the collection department. I hope you can understand to stayed without 2 months salary out of town. Please help me to release my account and salary.

Sir

From my credit card account someone took 9 K without my knowledge. I informed the bank then and there itself, but the bank is supporting the fraudster and released the money and now threatening me to pay the amount.

Dear sir

As I am mazhar shaid propertior of welcome organic manure katpadi. I need to open a current account in axis bank vellore branch. I have given the the details and I'd proof on Monday 29 Feb 2016.

Till now I did not receive any account number when I asked the employe in axis bank vellore they tell that In our side all clear plz wait for the account number. I want to know the exact status of the account why it is delay and how many day to create the current account.

If its delay I will not get the order from my buyer. Please make it fast.

Plz do needful.

By
Mazhar shahid
Propertor
Welcome organic manure.

Hi,

I really need your help axis bank.

I have not used my credit card for any transaction. and your team is deducting money from my saving account for so long against late charges. I have tried calling so many times.. But nobody has helped to resolve this issues. User id[protected].

Could you please cancel my credit card [protected] which has expired long past.

My contact number is +[protected] and email address is [protected]@gmail.com
Thanks for your help.

Saurabh

To
The Manager,
Credit card services
AXIS BANK

Sir,

I Ch.Madhusudhana Rao, having axis bank credit card, my card no is [protected] card valid up to 03/2016. Recently I have received massage from your axis bank credit card department, in the text containing your credit card 2230 has been dispatched via BLUE DART Vide AWB#[protected]. It is bring to kind notice that, recently I was transferred from Visakhapatnam to Rajahmundry in East Godavari District in Andhra Pradesh. I request you to kindly arrange credit card the following new address in place of old address and to be change in your records and also inform to the bluedart courrier person the same card redirect to the my new address.

Thanking you sir,


New Address (Further communication address)

Ch.Madhusudhana Rao
D.No.80-12-1/1B
K.B.Nagar,
Opp. Applo Pharmacy
Near: Highrise Appartments
J N Road, Rajahmundry
East Godavari District
Andhra Pradesh
Ph.No.[protected]
email: madhu.[protected]@gmail.com

Hi I have received the Axis Bank credit card and I haven't generated a pin for it.Unfortunately within a week I lost the card .I have called up the customer care and placed a request to block the card and close the account .Today I get a message with the credit card statement. Why should I pay the bill when I haven't used the card .Ur customer care says it's joining fee and can be waived of if a make purchases within 45 days ..when I hardly had the card for a week how can I make a purchase and it's already blocked and closed .Why should I pay the bill .Please revert back

My atm visa card is not accepting in atm machine . I am sending request mail to [protected]@axisbank.com but they are only providing me reference number instead of solving my problem. Nobody call me from axis bank side.my visa card number([protected])

Sir, my axix bank credit card no is [[protected] (Old)] [protected]. Ive made a settlement as they are taking huge debit interest and paid all money but still they are asking more money. I am not getting credit statement also.
Subhankar chatterjee, kolkata 700132

My loan Number PPR[protected]

As per standard instruction my emi 4256 should deduct with in 5th of every month ( includes 5th date) but today 10th my emi deducted and including penal charges which 4829 which is rubbish. Please revert that deducted extra amount to my Axis sb account ASAP

Dear Sir/Mam,
Greetings of the day.

Myself Tanweer Ahmed from kolkata and I have taken a personal loan from axis bank earlier my ECS was good on 10th of every month my ecs was deducting on time to time basis but now from last two months its not getting deduct on time and bank is sending me a letter and messages to pay bounce charges.

Kindly look into this matter as its hampering my CIBIL (credit score).

Please find the attached pics for references as my account is already funded with the amount then why should I pay tha bounce charges.

The company I worked with many years back had given me Travel currency card with Axis bank in 2006 for traveling to United Kingdom. I want to close this Travel Currency card account.

The Travel currency card customer care exchanged emails with me in and said they can close it by visiting any Axis Bank branch with Notarized copy of my Passport and authorization letter assigned to my family member to do the formality on my behalf, because I am out of India.

I sent my brother required documents. He went to the main Axis Bank branch on Ferguson College Road, Pune, (MICR Code:[protected], IFSC Code:UTIB0000037, Contact Nos:[protected] for closing the account. But the main branch is saying they cannot close the account because they want the details of the agent who opened my Travel card!!! This is in direct CONTRADICTION of what the Axis bank customer service emailed me. Moreover, when my brother said that my sister doesn't know the agent who opened the card and the company she worked for has closed many years back, the bank officer replied - He cannot do anything and it is not his problem that I cannot get the agent information because the office I worked for has closed. That is outright INDIFFERENT behavior, which is not expected from a bank officer. They are expected to provide solutions and close the issue and not be INDIFFERENT.

Also this seems like a monumental hurdle for a simple task such as opening or closing bank accounts. I don't know the details of the agent opening the card as he was not directly involved with me. The company I was working for closed in May 2010. And as such there is no HR personnel of that company who can help me either with agent information.

I don't know how to close my travel currency card account.
They are going to charge inactivity fees if account is not closed. I want to close it but can Axis bank help their customers please

Thank you and Regards

Hello, One month back I did open my salary account in Axis Bank, still it is not activated, Although I have submitted all the required documents.I am contacting the concerned person from Axis Bank but he is giving me faulty promise every day.If i ask them the reason, they are just ignoring me.His name is Prashant and the manager name is Uber and one more person is Meheboob from Vijyanagar Branch, Axis Bank, Bangalore.
My Bank A/c No...

Sir, this is complain regarding atm machine no: CPDW -04004 which is installed vasant vihar new delhi 110059, is unserviceable since last more than one month. pls take proper action as soon as possible.

HI, I have updated my PAN details through Axis Banks online website. System Said Details are updated successfully, Still PAN details were not updated. Contacted Axis bank through phone call as well as email, getting only new reference numbers to follow but not a updation. Other thing to notice is if even a simple thing like PAN card detail update is not working then what kind of security is site is providing. Please have a note that followed steps were accurate. As being a computer engineer i think there is a major flaw in their website that requires attention.

I worked in axis for 11 months.emp id 92996.and filled all the formalities and select withdrawlthe pf.its alredy 4 months completed but yet not recevied.i mailed all higher authorites but not recevied any relvant rply.plz do needfull.


regards
mohitjain
[protected]

Dear Sir
I have axis bank saving account and axis bank credit card.In my credit card there is excess amount.I contact to axis bank by mail and telphone for solve issue of excess amount refund to my saving account and all NEFT detail and cancel cheque send to axis bank many time.But there is no solution Up to now..plz help me
With regards
Rambhaj Sharma
Mob -
[protected]
[protected]@gmail.com