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2.6
Updated: Dec 5, 2025
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Axis Bank reviews & complaints page 53

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P
PramodSS08
from Aurangabad, Maharashtra
Apr 6, 2022
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Rs 391.76 have been deducted from my account on 6th April 2022 Without any cause or prior notice by Axis bank in the name of BRN PAYMENT CARD
Axis Bank customer support has been notified about the posted complaint.
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    M
    Motorluffy
    from Kanpur, Uttar Pradesh
    Apr 6, 2022
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    Address: Axis Bank

    100 dollars were deducted with my Axis Bank, no TOP in an unauthorized manner
    +1 photos
    Axis Bank customer support has been notified about the posted complaint.
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      K
      Kanukurswani
      from Kota, Rajasthan
      Apr 6, 2022
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      Address: Axis bank shopping center kota

      Resp sir,
      I have deposit amount at date 5/4/22 of axis bank shopping center kota cdm machine a.c name jahid a.c no[protected] branch khurja of amount 39000 rs.
      But the amount is not deposit in party account. Kindly deposit this amount at party account as soon as possible.
      I m very thankful to u.

      Regards
      Rahul
      [protected]
      +1 photos
      Axis Bank customer support has been notified about the posted complaint.
      Verified Support
      Apr 09, 2022
      Axis Bank Customer Care's response       Hi, we request you to refer to the following link https://application.axisbank.co.in/webforms/axis-support/sub-issues/atm-cdm-4.aspx and raise a dispute for the referred transaction. Regards, Team Axis Bank.
      Apr 11, 2022
      Updated by Kanukurswani       The amount is not deposit party account till date plz deposit amount as soon as fast
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        M
        Mr. Savankumar
        from JAYSINGPUR, Maharashtra
        Apr 6, 2022
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        Address: chembur, maharashtra

        My account is debited under AXISDirect transaction on 3rd march. What is this for? I have not chosen such options of Dmat account and all.

        Request you to refund the amount that was deduced since 2016.
        Axis Bank customer support has been notified about the posted complaint.
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          S
          Siddeshwar Angadi
          Apr 6, 2022
          Resolved
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          Resolved

          Address: Belagavi

          The bank has deducted an Amount of Rs. 3625 quoting some credit card number which I don't possess at all. Shame on such banks.
          May 11, 2022
          Complaint marked as Resolved 
          Axis Bank customer support has been notified about the posted complaint.
          Verified Support
          Apr 09, 2022
          Axis Bank Customer Care's response           Hi, we are open to help you! Please DM us your registered contact number and we will get back at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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            A
            Avijit Tewary
            Apr 5, 2022
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            Address: Flat-201, Hallmark Rainvalley Block 2,, Alkapur Township, Road no. 16,, Neknampur, Manikonda

            Debit
            INR 21.05
            A/c no. XX2160
            [protected]:50:43
            TIPS/SCG/MCC/03.04.22/ESSAR PAKHI FUELS
            Axis Bank customer support has been notified about the posted complaint.
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              H
              hardik2794
              Apr 5, 2022
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              I got a message today that 885 was debited from my Axis account for AxisDirect. I didn't any transactions with AxisDirect or Axis Bank
              Axis Bank customer support has been notified about the posted complaint.
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                A
                Axis Bank customer care number-9064-786-587 contact us..
                Apr 5, 2022
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                Address: Delhi

                Online payment transaction pending amount not refund
                Axis Bank customer support has been notified about the posted complaint.
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                  Axis Bank customer care number-9064-786-587 contact us..
                  Apr 5, 2022
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                  Address: Delhi

                  My payment not return
                  Axis Bank customer support has been notified about the posted complaint.
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                    A
                    Axis Bank customer care number-9064-786-587 contact us..
                    Apr 5, 2022
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                    Address: Delhi

                    I had received axis bank credit card but when i am trying to do any transaction it is showing that your
                    Axis Bank customer support has been notified about the posted complaint.
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                      D
                      DineshPandi M
                      Apr 5, 2022
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                      Axis Easy Pay payment Failed

                      I had done a transaction to TANGEDCO using Axis Easy Pay gateway payment from my HDFC bank account through Phone Pe.
                      In Phone Pe, transaction was successful, but in the TANGEDCO portal, i got error as "This page can't be displayed. Contact support for additional information" while trying to show payment slip.

                      Amount got debited but I don't know the status whether amount credited successfully or not.

                      Transaction...
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                      D
                      Diptadeep Mahato
                      Apr 5, 2022
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                      Address: India, Kolkata

                      I have been trying online transaction but never getting OTP on my registered mobile no. Pop up saying your mobile no not registered with our bank.
                      Had several conversation with customer care but they all told me to wait 3 hrs and now it's been 3 days. Even I tried verified by visa option but they are unable to authenticate my card.
                      Im sharing some screen shot for same.
                      +3 photos
                      Axis Bank customer support has been notified about the posted complaint.
                      View replies
                      I am having the same issue. Customer care says wait for 3 hours and it has 72 hours now.Pathetic
                      Reply
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                        H
                        HHarsh Maheta
                        Apr 5, 2022
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                        Address: Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli Mumbai Mumbai City District Maharashtra India 400025

                        Axis bank Indore branch and AB ROad Dewas branch are not giving support to me and creating lot of mental torture as already request for TOP UP on my current two loan which will help me to build again my CREDIT report as my current salary is 28K and it will be credited on 30th April so on that behalf I want PL TOP UP so its request please help me in this issue
                        Account Number - 91601xxxxx4071
                        एक्सिस बैंक PPR[protected]
                        एक्सिस बैंक PPR[protected]
                        Please support me in this matter.
                        Axis Bank customer support has been notified about the posted complaint.
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                          L
                          LSBalaji
                          from Chennai, Tamil Nadu
                          Apr 5, 2022
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                          Address: NO : 311-B/

                          Atm withdrawal failure from Debit cards
                          Axis Bank customer support has been notified about the posted complaint.
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                            R
                            Raju5121
                            from Hyderabad, Telangana
                            Apr 5, 2022
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                            Address: Hyderabad, Telangana

                            Hi there, my name is Raju a khilleri. I am from India and currently residing in UK. I had used my credit card at the time of COVID, when there were no flow of income. I had converted my total amount to EMIs and paid few instalments. However I was affected by COVID twice and hence I was not able to pay the EMIs in between. Now, since a month I get calls from different number stating that they are from axis bank and want the payment to be done at once. I understand they get a commission out of it, that doesn’t mean they can go to any extent for it. I have declared clearly that I will be able to pay the total amount in EMIs as I am earning again. Those agents are not ready to listen. They have been calling my friends and relatives and defaming me. Is there anything could be done.
                            My email id - [protected]@gmail.com
                            Axis Bank customer support has been notified about the posted complaint.
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                              Technotum
                              from Kokrajhar, Assam
                              Apr 4, 2022
                              Resolved
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                              Resolved

                              Address: Kokrajhar

                              I deposited cash of amount 22000 at an axis bank ATM of Kokrajhar Assam on 3rd of April 2022. The ATM took all the cash but the amount didn't get credited to my account.
                              I visited the branch but the response of the respective person was not upto satisfaction.
                              I'm very much tensed with the amount as I have to send it to someone else.
                              Kindly help me out with it.
                              Thank you
                              +1 photos
                              Jun 2, 2022
                              Complaint marked as Resolved 
                              Officially they told me it will be credited into my account within 3 working days. And it did
                              Axis Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Apr 06, 2022
                              Axis Bank Customer Care's response                               Hi, we regret the inconvenience caused and request you to visit the following link to raise a dispute for the referred transaction: https://application.axisbank.co.in/webforms/axis-support/sub-issues/atmminimumcashwithdrawallimitminimumcashwit.aspx Regards, Team Axis Bank
                              Apr 06, 2022
                              Updated by Technotum                               The problem is solved.
                              Thank you
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                                S
                                Sdhr_Bhati
                                from New Delhi, Delhi
                                Apr 4, 2022
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                                I had received axis bank credit card but when i am trying to do any transaction it is showing that your mobile number is not update with us for online transaction.
                                And customer support is saying that your email is not updated in records and i have to go to axis bank branch and i can only update email from there.
                                Whereas i am receiving all communication from axis bank on my registered email address and email address is also reflecting on mobile app.
                                If email is already registered then how can i make update request..and all kyc is done using aadhar and each and everything is updated correctly then why such type of issues is created for customer.. how dan a working person visit bank in working hours?
                                And when everything is going digital then how can customer support cant help for such a silly issue.
                                Axis Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Apr 06, 2022
                                Axis Bank Customer Care's response                                 Hi, we request you to share the registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
                                Apr 06, 2022
                                Updated by Sdhr_Bhati                                 [protected]
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                                  C
                                  Chethan.
                                  Apr 4, 2022
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                                  Bank has debited an amount of 885 without any intimation, amount was deducted on Mon, Apr 4, 2022 at 4:28 PM.

                                  have sent mail to [protected]@axisdirect.in & Amitabh.[protected]@axisbank.com, No reply from their end, The service of customer care executive is pathetic.

                                  Did not even tell his name when asked.
                                  Axis Bank customer support has been notified about the posted complaint.
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                                    H
                                    Harjeevan
                                    Apr 4, 2022
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                                    I got this message from Axis bank and same is debited from my account.

                                    Debit
                                    INR 5535.90
                                    Ac no. XXXXX
                                    [protected]:15:35
                                    BRNCard Payment
                                    Bal INR 136XXX.21
                                    SMS BLOCKALL Cust ID to [protected], if not you
                                    Axis Bank

                                    Why is this deduction made LET ME KNOW THE REASON AND REFUND THE UNREASONABLE CHARGES
                                    Axis Bank customer support has been notified about the posted complaint.
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                                      P
                                      priyanka sampath
                                      Apr 4, 2022
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                                      Hi Team,

                                      I have a salary a/c in axis bank JP Nagar branch.
                                      Today (4th april 2022) i got a sms from axis bank informing that rs-885 has been debited from my account.

                                      But i don't have any Demat account in this bank, so i would like to know the exact reason of this deduction and would request my money to be refunded ASAP.

                                      SMS Received: Hi We wish to inform you that INR 885.00 has been debited from your A/c no. XX3273 on[protected]:43:03 at AXISDIRECT/186624P/[protected]/03 04.

                                      Regards,
                                      Priyanka
                                      Mobile No: [protected]
                                      Axis Bank customer support has been notified about the posted complaint.
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