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Axis Bank Complaints & Reviews

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2.6
Updated: Mar 13, 2026
Complaints 13011
Resolved
6561
Unresolved
6450
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Axis Bank reviews & complaints page 53

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P
priyank060
from DEHRADUN, Uttarakhand
Apr 10, 2022
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In the span of 6 months my fasttag was blacklisted two times. The first time it happened the bank asked for the RC and fasttag pic through email. Now the same thing has happened again and despite e-mailing them it is still not resolved. I have to pay double toll at the toll plaza till it is resolved. Ideally bank should be fined in such scenarios but since there is no strict regulation the customer has to bear the pain.
May 12, 2022
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Apr 11, 2022
Axis Bank Customer Care's response Hi, we request you to write to us at etc.[protected]@axisbank.com for further assistance in the referred matter. Regards, Team Axis Bank.
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    C
    CSE1 2019
    Apr 10, 2022
    Resolved
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    Resolved

    Your executive Subham Kumari was extremely rude and unwilling to listen at all. When asked, she just stated that the customer cannot open bank account and unilaterally cancelled the entire procedure of "opening a saving account"!!
    May 12, 2022
    Complaint marked as Resolved 
    Axis Bank customer support has been notified about the posted complaint.
    Verified Support
    Apr 11, 2022
    Axis Bank Customer Care's response     Hi, we request you to confirm where you have submitted the account opening request along with your contact number for us to assist you further. Regards, Team Axis Bank.
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      M
      Mack64
      from Delhi, Delhi
      Apr 9, 2022
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      Axis bank cut consolidated charges from my account many time and today the cut 885 rs. Even I didn't open axis direct account how can I complain against axis bank my biggest mistake that I open account with axis bank

      Mukesh kumar
      A/C NO [protected]
      [protected]@gmail.com
      Axis Bank customer support has been notified about the posted complaint.
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        S
        srivastavahimani
        Apr 9, 2022
        Resolved
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        Resolved

        I have a salary a/c in axis bank trivandrum branch, as informed by bank while opening the account debit, credit & demat account were free of cost & no charges will be levied on them as it is a salary account. Today (2nd april 2022) i got a sms from axis bank informing that rs-885 has been debited from my account for consolidated dp charges. But i didn't buy / sell any stocks from this a/c, so why this dp charged? I demand proper justification with all brake up of dp charge from axis bank. I want to stop this.
        May 15, 2022
        Complaint marked as Resolved 
        Axis Bank customer support has been notified about the posted complaint.
        Verified Support
        Apr 10, 2022
        Axis Bank Customer Care's response         Hi, we request you to write to us at [protected]@axisdirect.in for further assistance in the referred matter. Regret any inconvenience caused. Regards, Team Axis Bank
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          D
          dharmesh dayal
          Apr 8, 2022
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          Dear Axis
          I am Dharmesh,
          I got a massage from bank. Debit
          INR 59.00
          A/c no. XX6765
          [protected]:01:24
          Sign verf chrgs-(UTIB[protected]_04

          From
          Dharmesh Kumar
          Axis Bank customer support has been notified about the posted complaint.
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            V
            Vayyasi Radhika
            Apr 8, 2022
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            My self Radhika Vayyasi and I am an account holder in Axis Bank and 8th April 2022, Around 12:30PM 9, 999/rs deducted from my bank account through and without my notice or any alerts, its frustrating for me that my hard earned money being stolen by some one without my notice, I have raised a complaint with Axis Bank(Complaint Number: [protected]).
            I want my money back, with lot of pain I am writing here.

            My money deducted is through AEPS method
            Axis Bank customer support has been notified about the posted complaint.
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              D
              Devendra Singh Choudhary
              Apr 8, 2022
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              Hi
              Dear sir/Mam
              Axis bank my account dedaction inr 2499.63rs stating BRN card payment without prior intimation deducted 2499.63rs today 08/04/2022
              Feeling cheating by axis bank attaching the screen shot
              Axis Bank customer support has been notified about the posted complaint.
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                A
                Atul Sakpal 1986
                Apr 8, 2022
                Resolved
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                Resolved

                Charged Bounce Charges even emi was deducted on same day

                Address: thane

                Hi,

                I Atul Sakpal having saving account with Axis Bank. I had an on going personal loan going with axis bank. on 5th of every month ecs get debited for emi form axis account. this month i.e. April 22 also got deducted on same day. Then too I received message from bank my EMI has bounced. And they have charge me penalty of cheque bounce for rs 400/-. when asked bank representative they replied that ecs mandate this time was...
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                G
                Geniusjindal
                Apr 8, 2022
                Resolved
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                Resolved

                Credit Card Invalid Credentials Error

                Firstly i applied for a credit card around 18 days ago which was easy but after the dispatch of the card there was no way of tracking it. I didn’t receive any tracking Id nor the app showed any info regarding the card or it’s delivery but anyhow i received my card 2-3 days ago for which i have been trying to set the pin but with no achievement. I tried netbanking, mobile banking, phone banking and even went to the ATM machine trying to...
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                M
                Manas5005
                Apr 7, 2022
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                Asking to pay cibil masking without providing how and where

                Address: Gujarat

                I was using Axis Bank credit card but had late payments and the amount was paid in full by November 2020 however they paid an extra amount towards my bill a credit of Rs 66 already paid extra but was marked as Settled towards my credit report and was not getting any loans sanctioned n the ones which r getting sanctioned were of much higher interest which I came to know by end of March 2022 was flagged the reason that I was marked settled...
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                S
                SayandeepLahiri
                from Kolkata, West Bengal
                Apr 7, 2022
                Resolved
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                Resolved

                Unable to perform transactions on my Axis bank credit card. It says "Axis bank doesn't have my mobile number" thus I am not receiving any OTP.I have called the customer care 8 times in the last 4 days but no resolution. I have 2 cards and an account with Axis and all my details are updated. I even went to two axis bank branch and they couldn't help. I tried verified by Visa Axis bank even there the card is not getting authenticated. Every time I call the customer care I get a response "please wait for 3 hours and your issue will be solved". It has been more than 72 hours and yet no solution. Please look into it otherwise I will have to return the card.
                May 10, 2022
                Complaint marked as Resolved 
                Axis Bank customer support has been notified about the posted complaint.
                Verified Support
                Apr 08, 2022
                Axis Bank Customer Care's response                 Hi, we request you to share the registered mobile number along with screenshot of the error faced for further assistance in the referred matter. Regards, Team Axis Bank
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                  P
                  PramodSS08
                  from Aurangabad, Maharashtra
                  Apr 6, 2022
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                  Rs 391.76 have been deducted from my account on 6th April 2022 Without any cause or prior notice by Axis bank in the name of BRN PAYMENT CARD
                  Axis Bank customer support has been notified about the posted complaint.
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                    M
                    Motorluffy
                    from Kanpur, Uttar Pradesh
                    Apr 6, 2022
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                    Address: Axis Bank

                    100 dollars were deducted with my Axis Bank, no TOP in an unauthorized manner
                    Axis Bank customer support has been notified about the posted complaint.
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                      K
                      Kanukurswani
                      from Kota, Rajasthan
                      Apr 6, 2022
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                      Address: Axis bank shopping center kota

                      Resp sir,
                      I have deposit amount at date 5/4/22 of axis bank shopping center kota cdm machine a.c name jahid a.c no[protected] branch khurja of amount 39000 rs.
                      But the amount is not deposit in party account. Kindly deposit this amount at party account as soon as possible.
                      I m very thankful to u.

                      Regards
                      Rahul
                      [protected]
                      Axis Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Apr 09, 2022
                      Axis Bank Customer Care's response                       Hi, we request you to refer to the following link https://application.axisbank.co.in/webforms/axis-support/sub-issues/atm-cdm-4.aspx and raise a dispute for the referred transaction. Regards, Team Axis Bank.
                      Apr 11, 2022
                      Updated by Kanukurswani                       The amount is not deposit party account till date plz deposit amount as soon as fast
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                        M
                        Mr. Savankumar
                        from JAYSINGPUR, Maharashtra
                        Apr 6, 2022
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                        Address: chembur, maharashtra

                        My account is debited under AXISDirect transaction on 3rd march. What is this for? I have not chosen such options of Dmat account and all.

                        Request you to refund the amount that was deduced since 2016.
                        Axis Bank customer support has been notified about the posted complaint.
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                          S
                          Siddeshwar Angadi
                          Apr 6, 2022
                          Resolved
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                          Resolved

                          Address: Belagavi

                          The bank has deducted an Amount of Rs. 3625 quoting some credit card number which I don't possess at all. Shame on such banks.
                          May 11, 2022
                          Complaint marked as Resolved 
                          Axis Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Apr 09, 2022
                          Axis Bank Customer Care's response                           Hi, we are open to help you! Please DM us your registered contact number and we will get back at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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                            A
                            Avijit Tewary
                            Apr 5, 2022
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                            Address: Flat-201, Hallmark Rainvalley Block 2,, Alkapur Township, Road no. 16,, Neknampur, Manikonda

                            Debit
                            INR 21.05
                            A/c no. XX2160
                            [protected]:50:43
                            TIPS/SCG/MCC/03.04.22/ESSAR PAKHI FUELS
                            Axis Bank customer support has been notified about the posted complaint.
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                              H
                              hardik2794
                              Apr 5, 2022
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                              I got a message today that 885 was debited from my Axis account for AxisDirect. I didn't any transactions with AxisDirect or Axis Bank
                              Axis Bank customer support has been notified about the posted complaint.
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                                A
                                Axis Bank customer care number-9064-786-587 contact us..
                                Apr 5, 2022
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                                Address: Delhi

                                Online payment transaction pending amount not refund
                                Axis Bank customer support has been notified about the posted complaint.
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                                  Axis Bank customer care number-9064-786-587 contact us..
                                  Apr 5, 2022
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                                  Address: Delhi

                                  My payment not return
                                  Axis Bank customer support has been notified about the posted complaint.
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