| Address: Angul, Odisha |
| Website: AXIS BANK |
Refer Customer ID[protected] ADITYA RAJ BEHERA, SB A/C NO.-[protected] opened as minor a/c, on attaining majority, all required documents are submitted with AXIS BANK, ANGUL, ODISHA on 03.10.2015. My son, ADITYA RAJ, has visited concerned branch twice to meet formalities. KYC documents like AADHAR Card, School Certificate, My Bank Passbook, College I. Card where date of birth is written and photo etc. All are submitted with required application for ATM Card to the bank. He has visited two times, I have visited 4 times for the purpose to get the minor account converted to MAJOR ACCOUNT and ATM CARD there on to facilitate his hostel expenses .But to my utter surprise the account has not been converted to a MAJOR one till date . After more than 86 days I have visited the bank branch again to enquire about the fate of that account. But the dealing person replied me "SPECIMEN SIGNATURE IS NOT MATCHING'. Immediately I asked with anger if signature is not matching why you have not asked my son when he has visited 2 times before . Neither you have intimated on it, though I am a benefits customer of AXIS BANK. On my request when signature IMAGE is checked it was NICELY MATCHING .But to the people of AXIS BANK it was not ! Sorry to state that I have 3 accounts ( one is my salary account, one RD account attached to it and the minor account of my son . By this disgusting attitude of AXIS BANK people and POOR CUSTOMER SERVICING and HARASSMENT TO CUSTOMERS by AXIS BANK ANGUL I may think over to close all my accounts, IF THE NOTED MINOR ACCOUNT IS NOT CONVERTED TO MAJOR ONE AND ATM CARD IS NOT ISSUED TO ME . It is imminent that CUSTOMER SERVICING is very poor in AXIS BANK, ANGUL BRANCH.
Axis Bank customer support has been notified about the posted complaint.
Available Balance 1, 285.64
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DINESH KUMAR
Branch Indira Nagar, Lucknow