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Axis Bank Complaints & Reviews

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Updated: Feb 19, 2026
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Axis Bank reviews & complaints page 533

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S
Shanthk4
from Bengaluru, Karnataka
Jan 27, 2016
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Address: 560047

The Debt Collection Manager of the bank sends person to my home even when I give my available timing to him and threatens my parents stating your son will be put behind bars, In spite of me giving the right commitment to pay the Due amount still calls me repeatedly and keeps abusing in local language when asked him to mind his words, still continues to ground me with various sarcastic words, I'm So disturbed after today's incident as his behaviour over the phone made my mom to very depressed state as she is a Cardiac patient, more worried about my mom condition because of this individual.
I understand when money is borrowed from any financial institutions the borrower agrees to repay them, however at times a simple middle class person like me go through unplanned circumstances which eventually fails to make the payment at the particular day, but harassing or treating an individual like a criminal or fraudster is really embarrassing and makes the entire family in a pathetic situation and self respect of the individual and his family is put on stack, Please understand the situation and give us time to pay as we are monthly wagers, I still find difficult in typing the situation as I'm so mentally disturbed.
Axis Bank customer support has been notified about the posted complaint.
this is unfair on their part. RBI guidelines are very strict and you can haul the bank over coals for this. send a mail to the bank stating that you will be reporting to the police as well as RBI
These private sector banks talk about ethics when it is convenient for them. There is nothing ethical in what they do. Simply take it to the public forum and if possible the media. They need to be taught a sound and harsh lesson. We need to form a group against such practices. I am ready to support you and if need be take it to the media.
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    A
    Abid Bhatti Rangrej
    Jan 27, 2016
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    Address: Jhalawar, Rajasthan, 326023

    में जब भी अपनी exide लाइफ इंश्योरेंस की पालिसी जमा कराने आपकी एक्सिस बैंक की झालावाड़ राज. की शाखा में आता हूँ हमेशा यही कहा जाता हे की सर्वर नहीं आ रहा हे
    में आपकी इस बैंक में अपना सेविंग अक्काउंट खुलवाना चाहता था पर आपके बैंक की स्लो प्रोसेस की वजह से मेने अपना इरादा बदल दिया हे
    अगर आपकी बैंक की प्रोसेस ऐसी ही चली तो कोन आपकी बैंक में खाता खुलवाएंगे
    Axis Bank customer support has been notified about the posted complaint.
    Bad service of your bank
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      D
      dheerajjoshi
      from Gurgaon, Haryana
      Jan 26, 2016
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      Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
      Website: Axis

      I used Axis Bank ATM at sector 12, Noida around 1:00 pm on 23.01.2016 to withdraw an amount of Rs 10000/-. The ATM No is CPAW 36103 METRO(written over the machine) . I entered all the inputs in the machine, but just when the machine is about to deliver the amount the power went off I could not receive a single currency note. I called my husband and he tried to lodge complaint at the given complaint no[protected], but this complaint no. was of no use. The guard was not there at that time and he arrived latter. We inquired form him about the incident and informed him that message is received form the bank that Rs 10000/- is debited form my account in this filed process but he informed us this is not a new thing and I will be soon receiving message that the amount debited is be credited in my account but so far nothing happened.
      You are requested to sort out this issue so that the amount of Rs 10000/- debited is credited back in my account and make such arrangement so that another customer will not feel harassed. My ATM Card no is [protected] of Andhra Bank
      Axis Bank customer support has been notified about the posted complaint.
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        J
        Jishan Bhimani
        from Ahmedabad, Gujarat
        Jan 26, 2016
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        Address: Ahmedabad, Gujarat, 380028
        Website: www.axisbank.com

        Dear Sir, I have recently recd. Msg. from Axis Bank that Rs. 4929.99 was spent on your Credit Card XX1659 on 26-Jan-16 at Flamingo Las Vegas. Avbl Lmt: Rs. 135730.73. Track spends with Axis Mobile: http://goo.gl/V1isPP ., where I have not paid any single amount but still wrongly Rs. 4929 has been debited.

        I would request you to sincerely look forward and solve my issue immediately.
        Axis Bank customer support has been notified about the posted complaint.
        Dear Sir,
        I have recently received a message.
        Msg. from Axis Bank that Rs. 17, 899.76 (EUR 241.80)as spent on your Credit Card XX2129 on 29-Jan-16 at RENFE 001. Avbl Lmt: Rs. 108366.58.
        I have not done this transaction.
        Please arrange to resolve this matter asap.

        Regards
        Praveen Bharti
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          A
          Alakshendra Joshi
          from Chennai, Tamil Nadu
          Jan 26, 2016
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          I wish to change my previous mobile number to a new one [protected]. Branch is Powai. Account number [protected]. My previous number was [protected]. I have tried to change my number via an atm machine yet even though all steps were followed I received no notification of sorts. I cannot access Internet banking because of this issue. Please help.
          Axis Bank customer support has been notified about the posted complaint.
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            G
            girijacet
            from Mumbai, Maharashtra
            Jan 25, 2016
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            Address: 756100

            GIRIJA SANKAR DASH
            Axis Account No :[protected]
            CLOSING BALANCE 801470.61

            i am a high value customer. without any information axis bank has deducted 2797 and 405 on 1-jan 2016. If I will not get my money back then i am going to close my account within 3 days for sure.

            call me on [protected].

            copied from my statement-

            [protected] Service Tax @14.50% on Charge 405.64
            [protected] Consolidated Charges for A/c 2797.50
            Axis Bank customer support has been notified about the posted complaint.
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              L
              Lucky Online
              from Hyderabad, Telangana
              Jan 25, 2016
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              Address: Medak, Andhra Pradesh, 502319
              Website: www.axisbank.com

              Hello all,

              My biggest mistake in my life. i opened axis bank corporate account.

              i opened my account 45 days ago. i revised my net login 20 days ago. now i am unable to to login on axis bank corporate account account. when i called on c care agent (name :Kartik Bangalore) he is telling my system not updated net banking. its world biggest joke sense 20 days system not updated.
              i think village bank is better then axis bank.

              **** services i every saw in my life.

              lucky online
              Axis Bank customer support has been notified about the posted complaint.
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                B
                bheron
                from Aizawl, Mizoram
                Jan 25, 2016
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                Address: Panchkula, Haryana, 134109

                Sir I m baljit singh I have recharge 24/01/2016 on my airtel n . [protected]. 125 rupees at 6:58 am by your Axis bank app &my
                account n. is ([protected]) balance cut & recharge not successful
                please give me refund.
                thanks
                Axis Bank customer support has been notified about the posted complaint.
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                  A
                  Athulya Am
                  from Delhi, Delhi
                  Jan 24, 2016
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                  Address: Coimbatore, Tamil Nadu, 641 035

                  Hi sir\madam

                  I had reached my mobile BSNL two times Rs-150 and Rs-110.
                  Amount was deducted from my account. But My mobile didn't get recharged. Kindly Please check it the above reason and Please refund my Amount.
                  Axis Bank customer support has been notified about the posted complaint.
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                    R
                    raunak14
                    from Port Blair, Andaman and Nicobar Islands
                    Jan 23, 2016
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                    Address: Kolkata, West Bengal, 700019

                    Hello Sir,

                    I am writing this mail in a state of distress. I have a axis bank credit card - [protected]. This was issued to me in December, 2015
                    last month. Initially calls had come in requesting me to take a zero charges credit card. I had categorically and repeatedly
                    asked the concerned person who had called from the bank as well as the person who had come to collect the documents and do a verification with the original documents
                    to my home, about any HIDDEN CHARGES and that whether there were any charges in case I simply did not use it to be sure.

                    However, earlier this month a statement has been raised even though I am yet use the card wherein a charge in the form of joining fee being Rs. 250/- plus service tax of Rs.36/-
                    is being charged. I called up the customer care today evening and have registered an immediate cancellation request. I spoke to Mr. Shashi Kumar from the customer care today.
                    He told me if I spend a certain sum then the amount will reimbursed. While I very well may end up spending as much what bothers me is the attitude of cornering
                    me in to forced purchases for getting the waiver which I should not have required at the outset. Here I would like to say that I had refused a credit card
                    from Axis Bank twice due to shady behaviour of bank personnel and the card having had some charges before. He has registered my cancellation request and I have received
                    a card has been blocked text message as well. The request number for cancellation given by him is 19930536.
                    I am a bona fide citizen having completed Company Secretaryship as well as one group of Chartered Accountancy Final examination.
                    I work for one of the big 4 accounting firms and our company also has salary accounts with your bank. Since, there was
                    wrong declarations from people posing as axis bank representatives I request that either the charges be waived off or the
                    card be cancelled with immediate effect without any impact on my CIBIL score since I intend to apply for a Home loan
                    later this year and have maintained the highest standards in banking for all transactions till date.

                    I earnestly request you to kindly help me out from this predicament at the earliest.

                    Thank you.

                    Regards,

                    Raunak Roy Chowdhury
                    [protected]/[protected]
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                      A
                      ankitgoy
                      from Gharaunda, Haryana
                      Jan 22, 2016
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                      Address: Hisar, Haryana, 125052
                      Website: axis bank

                      Axis bank, Mandi Adampur, Dist-Hisar (Haryana) pin-125052, opened my saving account by using my documents provided by a third person named Mukesh. Axis bank not verified documents with originals. And Axis bank deposit cash & Cash withdrawal without my knowledge by the instruction Mr Mukesh. Account no is [protected], named Ankit. Axis Bank have been opened nearby 100 fake saving accounts. Below are the some fake saving account list.

                      Customer Account No Customer name
                      [protected] Deepak
                      [protected] Harita Kumari
                      [protected] Ankit
                      [protected] Bebe
                      [protected] Suman
                      [protected] Suresh kumar
                      [protected] Sushil Kumar
                      [protected] Sanjay Garg

                      The Given Accounts are totally fake. That accounts have been opened without customer knowledge by using his documents. Millions Rupees transactions has been conducted by escaping to pay Income Tax to Govt. Branch manager has also been involved. This is my primary responsibility to inform you. Kindly take strictly action against Axis bank and User ( Mukesh)

                      Regards
                      Ankit Goyal
                      Mb: [protected]
                      Axis Bank customer support has been notified about the posted complaint.
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                        V
                        vishal bohra
                        from Hyderabad, Telangana
                        Jan 22, 2016
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                        Address: Hyderabad, Andhra Pradesh

                        While approaching the customer care through customer care number, executive is lifting the call & listing the query and asking us to hold. Post holding for around 10 minutes without resolving my serious query they are disconnecting it which is not the correct way to help.Also all the executive are not aware of the procedure being followed.
                        Axis Bank customer support has been notified about the posted complaint.
                        While approaching the customer care through customer care number, executive is lifting the call & listing the query and asking us to hold. Post holding for around 10 minutes without resolving my serious query they are disconnecting it which is not the correct way to help.Also all the executive are not aware of the procedure being followed.
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                          R
                          rajaikecece
                          from Chennai, Tamil Nadu
                          Jan 21, 2016
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                          Address: 600073
                          Website: axisbank.com

                          Recently got Personal loan amount of 1 Lakhs in Axis Bank. They told like for corporate employees personal loan interest rate would be 16% per year.

                          After i got the amount, they are informing like 17% rate of interest applied on your loan.

                          For clarification purpose i called to the Loan executive, he is not picking up the call and customer care also did the same. that loan executive name is Mathan and his number is [protected] from chennai.

                          My loan application number 3887725. If Axis Bank didn't consider my request, then
                          i will move legally.
                          Recently got Personal loan amount of 10Lakhs in Axis Bank. They told like for corporate employees personal loan interest rate would be 14% per year.

                          After i got the amount, they are informing like 12.5% rate of interest applied on your loan.

                          For clarification purpose i called to the Loan executive, he is gud picking up the call and customer care also did the same. that loan executive name is Mathan and his number is [protected] from chennai.
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                            Yash5555
                            from Mahoba, Uttar Pradesh
                            Jan 20, 2016
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                            Address: 262804
                            Website: Www.axisbank.com

                            I deposited an amount of rs. 39500 to mr. Shailesh Bhardwaj (bank manager) and Ashvini Bharti of branch dharmpur up I just got rs 30500 in my account [protected] on the name yash Rastogi on 15th October 2015.
                            Till now they have been just ignoring and delaying the rest of money and making fake promises.
                            Kindly confirm a serious action against them and refund my amount 9000rs to my account.
                            Axis Bank customer support has been notified about the posted complaint.
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                              N
                              nareshkumarj90
                              from Bengaluru, Karnataka
                              Jan 19, 2016
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                              Meal card statement

                              Address: Bangalore, Karnataka, 560034

                              I hold a meal card for over six months now, and also internet banking credentials provided for the card on the time of issuance. When i try to login in to internet banking to verify my transactions, it prompts " User is blocked " . I have tried reaching customer care hundreds of times, but ended up with the same annoying response all the times that they don't deal with meal card and they stopped it a while ago.

                              My question...
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                              Cheethu
                              from Bengaluru, Karnataka
                              Jan 19, 2016
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                              Address: Bangalore, Karnataka, 560038
                              Website: Www.consumercomplaints.in

                              I had entered wrong details while doing online shopping, so my card s blocked. Kindly let me know the process to unblock the card for future use.
                              Axis Bank customer support has been notified about the posted complaint.
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                                P.k. choudhary
                                from Chennai, Tamil Nadu
                                Jan 18, 2016
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                                Address: New Delhi, Delhi, 110046

                                मेरे पास एक्सिस बैंक का क्रेडिट कार्ड है, जिसका मैं मिनिमम पेमेनेट किया करता था.pichhle सप्टेम्बर में मैंने ११००० रुपये का पेमेंट किया था और नेक्स्ट पेमेंट मैंने खुद ही कस्टमर केयर पे कॉल कर के बोला था की मई ११ जनवरी को मिनिमम पेमेंट १०५०० रुपीय करुगा, लेकिन एक्सिस बैंक वालो ने मेरे अकाउंट से पूरा आउटस्टैंडिंग ३८००० माइनस कर लिया है, मैंने साडी जगह बात कर लिया, लेकिन कोई तरीके से बात नहीं कर रहा है, सो सर प्लीज़ हेल्प मि, मेरा कार्ड नो.५२४१७८०००२१४९६९३,
                                Axis Bank customer support has been notified about the posted complaint.
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                                  Md zakir
                                  from Kolkata, West Bengal
                                  Jan 18, 2016
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                                  Address: Kolkata, West Bengal, 786
                                  Website: www.axisbank .com

                                  Sir my brother md shakir hussain axis bank account details [protected] aaxis atm titanium reward card hai mere brodher ka accident 23 10 2015 ko deth Ho gaya atm mai insurance tha 5 lakh ka complain baranch CR avenew kolkata 700007 mai all pepper Xerox 3 12 2015 ko a bhi tak insurance ka rupiya nahi Mila hai na koi response bhi nahi aaya hai
                                  Axis Bank customer support has been notified about the posted complaint.
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                                    sunilsahoo123
                                    from Bengaluru, Karnataka
                                    Jan 16, 2016
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                                    About employee cheating n giving wrong information & forcing to do insurance

                                    Address: Dhenkanal, Odisha, 759013

                                    I had some deposit in axis bank in 2012. While withdrawing that amout, that bank manager emotionaly convinced me (3times or more)n made the process of withdrawal late. I already left the job at that time, i did n't have time to stay there bcz this place was distant from my native. So i invested 25000 p.Y in max life insurance policy. N i asked how many years to pay. He said only 3 years. So all my saved money i invested there for three...
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                                    Tarunkum
                                    from Gopalganj, Bihar
                                    Jan 16, 2016
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                                    Address: New Delhi, Delhi, 110086

                                    Give a information for credit card Annual charges 250 And limit 200000 But my limit is 65000 and annual charges 500 Its wrong information for give a axis bank for call me simpi and give me a wrong information that is very very bad
                                    Axis Bank customer support has been notified about the posted complaint.
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