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Axis Bank Complaints & Reviews

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Updated: Mar 13, 2026
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Axis Bank reviews & complaints page 54

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A
Axis Bank customer care number-9064-786-587 contact us..
Apr 5, 2022
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Address: Delhi

I had received axis bank credit card but when i am trying to do any transaction it is showing that your
Axis Bank customer support has been notified about the posted complaint.
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    DineshPandi M
    Apr 5, 2022
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    Axis Easy Pay payment Failed

    I had done a transaction to TANGEDCO using Axis Easy Pay gateway payment from my HDFC bank account through Phone Pe.
    In Phone Pe, transaction was successful, but in the TANGEDCO portal, i got error as "This page can't be displayed. Contact support for additional information" while trying to show payment slip.

    Amount got debited but I don't know the status whether amount credited successfully or not.

    Transaction...
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    D
    Diptadeep Mahato
    Apr 5, 2022
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    Address: India, Kolkata

    I have been trying online transaction but never getting OTP on my registered mobile no. Pop up saying your mobile no not registered with our bank.
    Had several conversation with customer care but they all told me to wait 3 hrs and now it's been 3 days. Even I tried verified by visa option but they are unable to authenticate my card.
    Im sharing some screen shot for same.
    Axis Bank customer support has been notified about the posted complaint.
    I am having the same issue. Customer care says wait for 3 hours and it has 72 hours now.Pathetic
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      H
      HHarsh Maheta
      Apr 5, 2022
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      Address: Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli Mumbai Mumbai City District Maharashtra India 400025

      Axis bank Indore branch and AB ROad Dewas branch are not giving support to me and creating lot of mental torture as already request for TOP UP on my current two loan which will help me to build again my CREDIT report as my current salary is 28K and it will be credited on 30th April so on that behalf I want PL TOP UP so its request please help me in this issue
      Account Number - 91601xxxxx4071
      एक्सिस बैंक PPR[protected]
      एक्सिस बैंक PPR[protected]
      Please support me in this matter.
      Axis Bank customer support has been notified about the posted complaint.
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        L
        LSBalaji
        from Chennai, Tamil Nadu
        Apr 5, 2022
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        Address: NO : 311-B/

        Atm withdrawal failure from Debit cards
        Axis Bank customer support has been notified about the posted complaint.
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          Raju5121
          from Hyderabad, Telangana
          Apr 5, 2022
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          Address: Hyderabad, Telangana

          Hi there, my name is Raju a khilleri. I am from India and currently residing in UK. I had used my credit card at the time of COVID, when there were no flow of income. I had converted my total amount to EMIs and paid few instalments. However I was affected by COVID twice and hence I was not able to pay the EMIs in between. Now, since a month I get calls from different number stating that they are from axis bank and want the payment to be done at once. I understand they get a commission out of it, that doesn’t mean they can go to any extent for it. I have declared clearly that I will be able to pay the total amount in EMIs as I am earning again. Those agents are not ready to listen. They have been calling my friends and relatives and defaming me. Is there anything could be done.
          My email id - [protected]@gmail.com
          Axis Bank customer support has been notified about the posted complaint.
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            Technotum
            from Kokrajhar, Assam
            Apr 4, 2022
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            Resolved

            Address: Kokrajhar

            I deposited cash of amount 22000 at an axis bank ATM of Kokrajhar Assam on 3rd of April 2022. The ATM took all the cash but the amount didn't get credited to my account.
            I visited the branch but the response of the respective person was not upto satisfaction.
            I'm very much tensed with the amount as I have to send it to someone else.
            Kindly help me out with it.
            Thank you
            Jun 2, 2022
            Complaint marked as Resolved 
            Officially they told me it will be credited into my account within 3 working days. And it did
            Axis Bank customer support has been notified about the posted complaint.
            Verified Support
            Apr 06, 2022
            Axis Bank Customer Care's response
            Hi, we regret the inconvenience caused and request you to visit the following link to raise a dispute for the referred transaction: https://application.axisbank.co.in/webforms/axis-support/sub-issues/atmminimumcashwithdrawallimitminimumcashwit.aspx Regards, Team Axis Bank
            Apr 06, 2022
            Updated by Technotum
            The problem is solved.
            Thank you
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              S
              Sdhr_Bhati
              from New Delhi, Delhi
              Apr 4, 2022
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              I had received axis bank credit card but when i am trying to do any transaction it is showing that your mobile number is not update with us for online transaction.
              And customer support is saying that your email is not updated in records and i have to go to axis bank branch and i can only update email from there.
              Whereas i am receiving all communication from axis bank on my registered email address and email address is also reflecting on mobile app.
              If email is already registered then how can i make update request..and all kyc is done using aadhar and each and everything is updated correctly then why such type of issues is created for customer.. how dan a working person visit bank in working hours?
              And when everything is going digital then how can customer support cant help for such a silly issue.
              Axis Bank customer support has been notified about the posted complaint.
              Verified Support
              Apr 06, 2022
              Axis Bank Customer Care's response
              Hi, we request you to share the registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
              Apr 06, 2022
              Updated by Sdhr_Bhati
              [protected]
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                C
                Chethan.
                Apr 4, 2022
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                Bank has debited an amount of 885 without any intimation, amount was deducted on Mon, Apr 4, 2022 at 4:28 PM.

                have sent mail to [protected]@axisdirect.in & Amitabh.[protected]@axisbank.com, No reply from their end, The service of customer care executive is pathetic.

                Did not even tell his name when asked.
                Axis Bank customer support has been notified about the posted complaint.
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                  H
                  Harjeevan
                  Apr 4, 2022
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                  I got this message from Axis bank and same is debited from my account.

                  Debit
                  INR 5535.90
                  Ac no. XXXXX
                  [protected]:15:35
                  BRNCard Payment
                  Bal INR 136XXX.21
                  SMS BLOCKALL Cust ID to [protected], if not you
                  Axis Bank

                  Why is this deduction made LET ME KNOW THE REASON AND REFUND THE UNREASONABLE CHARGES
                  Axis Bank customer support has been notified about the posted complaint.
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                    P
                    priyanka sampath
                    Apr 4, 2022
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                    Hi Team,

                    I have a salary a/c in axis bank JP Nagar branch.
                    Today (4th april 2022) i got a sms from axis bank informing that rs-885 has been debited from my account.

                    But i don't have any Demat account in this bank, so i would like to know the exact reason of this deduction and would request my money to be refunded ASAP.

                    SMS Received: Hi We wish to inform you that INR 885.00 has been debited from your A/c no. XX3273 on[protected]:43:03 at AXISDIRECT/186624P/[protected]/03 04.

                    Regards,
                    Priyanka
                    Mobile No: [protected]
                    Axis Bank customer support has been notified about the posted complaint.
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                      tashejal
                      Apr 4, 2022
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                      Dear branch manager
                      Axis Bank
                      main branch

                      dear sir

                      My name Tatyaso Shejal I was did the settlement. But till now I have not received my Credit card NOC. So please provide NOC.

                      my request pls erase data in cibil report show
                      my credit card no [[protected]]

                      Please sir send in mail id noc [tashejal]@gmail.com]

                      Dear Sir Please do need fully...
                      Regards,
                      Tatyaso Shejal
                      Contact No : [[protected]]
                      Axis Bank customer support has been notified about the posted complaint.
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                        GST Swapnil
                        Apr 4, 2022
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                        Address: PUNE

                        Hi,

                        Bank has been deducted rs 36947/- from my saving account withouth any prior intimation
                        its very huge amount for me so kindly take action and contact with me as soon as possible

                        My contact number is +[protected]

                        I humbly request to bank kindly contact with me
                        Axis Bank customer support has been notified about the posted complaint.
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                          F
                          faru1509
                          from New Delhi, Delhi
                          Apr 4, 2022
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                          I have received my credit card on Saturday. But i have facing issues for make online transaction by my credit card as Your mobile number is not updated with us for online transactions, even though it is registered.

                          I have been receiving all many messages from axis bank as my mobile number is registered.
                          Axis Bank customer support has been notified about the posted complaint.
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                            D
                            David Chempilavil
                            Apr 4, 2022
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                            I am a premium account holder and I am unable to log in to Axis bank Internet Banking portal using my user ID and password. I even changed the password, wrote down the new password, and tried to log in using the new password. From different browsers. Tech support says I'm entering the wrong password. How is that even possible!
                            Axis Bank customer support has been notified about the posted complaint.
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                              K
                              Kevin Kantaria
                              Apr 4, 2022
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                              So my account was debited with 3927 INR suddenly without any prior intimation and without any issues that i know of. Credit card dues have been paid on time. It was last date on 4th april 2022 and i have paid it on 4th april 2022.what are the charges about.? I need an explanation to this.
                              Axis Bank customer support has been notified about the posted complaint.
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                                B
                                Bulatraja Patel
                                Apr 4, 2022
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                                Address: Varanasi

                                Sir
                                In my account rs 45 cut yesyerday when i draw 5000 with atm machine .
                                Pls reply me ac no [protected]
                                Axis Bank customer support has been notified about the posted complaint.
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                                  H
                                  Hurali
                                  from Bengaluru, Karnataka
                                  Apr 4, 2022
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                                  Facing difficulties with Axis Bank .One of the customer care called and told me that 3, 00, 000/- credit limit if you are interested we can process, Thought that with limit as they promised it will fulfill my needs but Card is delivered with only 72k and with card ending 0398.I rejected the credit card because card is not processed as promised .why I need to pay the joining fees 1770/- without joining .This thing happened with other credit card also card ending with 7576.The complaint numbers are 72755322, 72573278 and 72558283.This whole thing happened because of complete miscommunication from Agent .Some of the agents are not speaking politely with customers .
                                  Axis Bank customer support has been notified about the posted complaint.
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                                    S
                                    Sumanth P G
                                    Apr 4, 2022
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                                    Hi,
                                    885 rupees debited from axis direct without any reason, amount got debited from my salary account, i don't have demat account also. This is just scamming from the bank. I have sent email to support also, there is no response. I need refund of this money.
                                    Debit
                                    INR 885.00
                                    A/c no. XX8903
                                    [protected]:30:16
                                    AXISDIRECT/972734R/[protected]/11 04
                                    Bal INR 35925.24
                                    SMS BLOCKALL Cust ID to [protected], if not you-Axis Bank
                                    Axis Bank customer support has been notified about the posted complaint.
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                                      R
                                      RAJ SWAPNIL
                                      Apr 4, 2022
                                      Resolved
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                                      Resolved

                                      I have a salary a/c in axis bank, as informed by the bank while opening the account debit, credit & Demat account was free of cost & no charges will be levied on them as it is a salary account. I got an SMS from axis bank informing me that rs-885 has been debited from my account for consolidated dp charges on 3rd April 2022. I want my refund back on priority.
                                      May 6, 2022
                                      Complaint marked as Resolved 
                                      Axis Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Apr 05, 2022
                                      Axis Bank Customer Care's response
                                      Hi, we request you to write to us at [protected]@axisdirect.in for further assistance in the referred matter. Regret any inconvenience caused. Regards, Team Axis Bank
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