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Axis Bank Complaints & Reviews

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Updated: Dec 5, 2025
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Axis Bank reviews & complaints page 56

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S
star advisors
Mar 25, 2022
Resolved
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Hello, recently I am getting a lot of calls from axis bank regarding flipkart credit card, apparently the person who used it has not paid the due. The name of the person is something syyed when I told them it's not me and that to stop calling me they say my number is system generated number. I told them to stop calling but they keep calling everytime and they are bullying us. It's my number i have been using it for years, I don't own any credit card, I don't have a job, I am a house wife.
May 2, 2022
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Mar 28, 2022
Axis Bank Customer Care's response
Hi, we request you to share the numbers from which the calls are received for further assistance in the referred matter. Regards, Team Axis Bank
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    S
    Shubham201010
    from Indore, Madhya Pradesh
    Mar 24, 2022
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    Address: Sanchar nagar axis bank branch indore

    Every month axis bank has been making unnecessary charges on the name of consolidated charge for that they don't have any reason and no one responding properly for the charges

    Account number [protected]
    +1 photos
    Axis Bank customer support has been notified about the posted complaint.
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      A
      Anant Changela
      Mar 24, 2022
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      Aii mata road branch,
      Surat
      Your employees not give satisfactory answer for the complain and your insta service is fake/void that there is no any services your employees give only reasoning for the same.
      Axis Bank customer support has been notified about the posted complaint.
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        J
        JASBIR CHATTERJEE
        from Delhi, Delhi
        Mar 24, 2022
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        During first Covid wave in 2020, I lost my job and my salary stopped coming in my salary account in Axis Bank. After that I was unemployed for almost 2 years and my father became seriously sick. I was preoccupied at home and forgot all about this Axis Bank salary Account. I got re-employed this month, March 2022, and my present company has salary account in Axis Bank. Axis Bank operations executive Kapil told me that they can't open a new account and the old one only will run. Also the charges of Rs.250 are inevitable. Once my present salary comes, they will deduct this amount. For a waiver, he said I should go to the branch where my old account was opened. That's in Noida, too far off for me. This is ridiculous. They are so adamant about their charges. Although I got a message once during the last two years that they were going to convert my account into a zero balance savings account, that didn't happen. Instead Kapil (Axis Bank) advised me that Rs.250 is such a small amount; hardly something that I should crib about so much. For me, Rs.250 is hard-earned money, so it is important enough for me to protest about it and ask for a waiver of the same. Kindly get this done.
        Axis Bank customer support has been notified about the posted complaint.
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          A
          akash turakhia
          Mar 24, 2022
          Resolved
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          Address: Bangalore

          Hi, I have an ongoing personal loan with Axis bank. I could not pay 2 emis due to health issues. Now recovery agent is visiting my house again and again and shouting, 2 days back he has visited my house and was forcing me take the settlement. I told him and his manager that I am ready to pay EMI, but he is saying they want settelment, not EMIs. How can they force me like this? Today morning at 7:00AM he has visited my house and was shouting at my mother.I want someone from higher authority to call me and help regarding this.
          May 11, 2022
          Complaint marked as Resolved 
          Axis Bank customer support has been notified about the posted complaint.
          Verified Support
          Mar 28, 2022
          Axis Bank Customer Care's response
          Hi Akash, we request you to share your registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
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            S
            sarfraz turk
            from Moradabad, Uttar Pradesh
            Mar 23, 2022
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            Address: Moradabad

            Sir my name is Sarfraz Turk i have an saving acounts in Axis Bank in civil lines moradabad that no is [protected] ifcs code is UTIB0000282 my customer id[protected] the problem is bank charges a lot of money by the consolidated charges they debit 4003 rs in my acount on 17 march sir please provide my money back emmedetly
            +1 photos
            Mar 26, 2022
            Complaint marked as Resolved 
            no solution for my problem yet
            Axis Bank customer support has been notified about the posted complaint.
            Mar 28, 2022
            Updated by sarfraz turk
            India's most worst bank 😑
            Verified Support
            Mar 31, 2022
            Axis Bank Customer Care's response
            Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-acctchgs-1.aspx . Please feel free to write back to us in case you have any further queries and we will get back at the earliest. Regards, Team Axis Bank.
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              A
              AnkitSomani1987
              from Mumbai, Maharashtra
              Mar 23, 2022
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              Website: www.axisbank.com

              My axis Bank credit card got approved on 17th Feb 2022 and it's been more than a month but haven't received my card...axis Bank generated the statement and has asked me to make the payment or else I will charged late fee charges and my cibil score will be affected so as per there request I made the payment on due date but still haven't received my card and also I haven't received my welcome gift which you receive after making the payment of joining fee which I have already paid...after trying to talk to there customer care people and escalation team I mailed complaint to nodal officer and principal Nodal officer but no response from them...I have been talking to them everyday but they don't have any reply to my question.
              Axis Bank customer support has been notified about the posted complaint.
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                H
                Heera@3019
                from Bareilly, Uttar Pradesh
                Mar 23, 2022
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                Address: Home no 60 Tula Sher Pur Sanjay Nagar Bypass road Bareilly

                I am not apply the credit and loan but my civil is so hard enquiry so please remove this
                +1 photos
                Axis Bank customer support has been notified about the posted complaint.
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                  S
                  Sejal Makwana
                  from Ahmedabad, Gujarat
                  Mar 23, 2022
                  Resolved
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                  Resolved

                  I have already maintained 10k in my savings account as an average monthly balance still Bank debited 368 rs + 68 rs GST on the name of consolidated charges. I need my money back. And it's a kind request stop debit the account as consolidated charges without giving breakup of charges
                  +1 photos
                  May 10, 2022
                  Complaint marked as Resolved 
                  Axis Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Mar 31, 2022
                  Axis Bank Customer Care's response
                  Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-acctchgs-1.aspx . Please feel free to write back to us along with your registered contact details in case you have any further queries and we will get back at the earliest.
                  Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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                    L
                    livendra pratap singh rathore
                    Mar 22, 2022
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                    Resolved

                    Please provide full detail of this deduction
                    BRN-PYMT-CARD-[protected]
                    My contact nu is [protected]
                    My acc nu is [protected]
                    Apr 28, 2022
                    Complaint marked as Resolved 
                    Axis Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Mar 28, 2022
                    Axis Bank Customer Care's response
                    Hi, we wish to inform you that the referred amount is auto-debited towards dues of credit card ending with 2176. Regards, Team Axis Bank.
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                      E
                      Every day New
                      Mar 22, 2022
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                      Today i tried depositing 76000 into the cdm machine and i machine showing that 1 note is retained by bank and rest of the 75500 rs went inside cdm machine and my 1 note is not came back from the cdm machine.
                      Axis Bank customer support has been notified about the posted complaint.
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                        A
                        Amudhan Enian
                        Mar 22, 2022
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                        Collection agents repeatedly calling and harassing me even after I’ve made payments and they are rudest to the core. They raise their voice too much and this is the last straw I’m pressing charges against the bank as well as I’m withdrawing from their services.
                        Axis Bank customer support has been notified about the posted complaint.
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                          Anusha Polaki
                          Mar 22, 2022
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                          I have accepted a upgrade of my credit card. And I have not yet received my card. But I see it activated in the axis bank app. Even thought I didn't receive the card. And there are no updated about the dispatch as well. I have tried contacting so many times through the customer care numbers. No one answers the call. When you guys have to sell services, you call up a 100 times a day. But there is no number to address our concerns and don't give a damn about them. The website doesn't work for raising any complaints either.
                          Axis Bank customer support has been notified about the posted complaint.
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                            J
                            Jagadeeshshekappa
                            Mar 22, 2022
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                            Address: IBS Software Private Limited ITPL Main Road Thigalarapalya Whitefield, Cresent - 1 11th floor

                            I have opened an account in axis bank with a zero balance account. now the bank asking me to pay some penalty this is not right. like cheating on us.
                            My account number ends with 5066. I am having 2 accounts in Axis bank for more than 10year I am using axis bank I was happy but now they are doing this kind of cheating on customers.

                            Planning to close all my accounts and credit card also.

                            for closing account also they want me to pay 1500 again this is not right.

                            When I am opening an account nothing they told me regarding this.
                            Axis Bank customer support has been notified about the posted complaint.
                            Mar 22, 2022
                            Updated by Jagadeeshshekappa
                            I haven't received a debit card also and they still charged for a debit card.
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                              D
                              from Bengaluru, Karnataka
                              Mar 21, 2022
                              Resolved
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                              Resolved

                              Hi,
                              I were using Axis bank flipkart CC ending with 8828 till Oct 2021.
                              I have got the bill for 500rs plus taxes for card renewal. I have called customer care and discussed with customer support executive and ask him to close the account as I'm not using much that card and I don't want to use Axis bank CC due to renewal fees.
                              Support executive explained many things to give me another myzone CC but not ready to close account. I never ask bank to upgrade card.
                              Again executive called after few days and upgraded CC without proper information. There was 2019 cash back I was expecting for my old transaction. Customer Support executive and Axis bank PNO given me in writing that cash back will be deposited in next billing cycle. Executive never told me about bank will cease my cashback if he upgrad card. With out proper information executive upgraded CC.
                              I have both the written communication that bank will give me cash back of rs2019. I'm doing follow up with bank since 4-5 months but not getting any support from bank. Bank people always replying that bank has rights to cease cash back if card get upgrade for what ever reason. If customer service executive and pno given me in writing then how they can refuse now and keep sending bills with panelry and interest.

                              Kindly help me to get my cash back and bank revert panelty, interest which they are putting unnecessary.

                              All this issue came due to bank customer service executive and PNO.

                              Thanks & Regards.
                              Deepak
                              Apr 29, 2022
                              Complaint marked as Resolved 
                              Axis Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Mar 28, 2022
                              Axis Bank Customer Care's response
                              Hi Deepak, we request you to share the registered mobile number for further assistance in the referred matter. Regret the inconvenience caused. Regards, Team Axis Bank
                              Registered mobile number [protected]
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                                S
                                suchig03
                                Mar 21, 2022
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                                They are charging me bounce charges repeatedly for the same missed emi. i had already paid the charges with the missed emi but again they charged my acc with 6000 rs. this is looting
                                Axis Bank customer support has been notified about the posted complaint.
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                                  S
                                  sureshcdasvv
                                  from Thrissur, Kerala
                                  Mar 21, 2022
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                                  Address: AXIS BANK, CITY CENTER BRANCH, THRISSUR

                                  I have received an SMS from axis credit card " Rs.7656.14 is due for payment on 14/03/22 on Axis bank credit card 8906. Rs.7532 will be deducted from a/c XXXXXX as per auto debit request."
                                  I had kept sufficient fund to my account in respect of this. But in the latest statement o April 2022 they have charged a debit interest of 719.21 and GST 129.46. This is totally unjustifiable action and looting the money of lay man on the pretext of credit card.

                                  I tried to contact their customer care in various numbers but none numbers are connecting.

                                  Kindly advice me how to resolve this looting.
                                  Axis Bank customer support has been notified about the posted complaint.
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                                    Dassajal
                                    from Kolkata, West Bengal
                                    Mar 21, 2022
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                                    Address: India

                                    Every month you people debit my money for ### reason. I want money back
                                    Axis Bank customer support has been notified about the posted complaint.
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                                      Dassajal
                                      from Kolkata, West Bengal
                                      Mar 21, 2022
                                      Resolved
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                                      Resolved

                                      Address: Marathalli, Bengalore
                                      Website: Axis bank

                                      After my all loan payments they debit again and again every month. When I asked them they telling this is loan department job, loan department saying this is account department job,
                                      +1 photos
                                      Mar 21, 2022
                                      Complaint marked as Resolved 
                                      I want my money back
                                      Axis Bank customer support has been notified about the posted complaint.
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                                        Gurram Naveen
                                        Mar 21, 2022
                                        Resolved
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                                        Resolved

                                        Every month 05 i have to pay Rs 17152 for loan. But i missed to maintain amount on Feb 05th2022 and on next day i paid with charges Rs 400 extra.

                                        March 15, 2022 again they debited Rs. 200 extra

                                        And no customer agent was redponding and they are pushing work its not our department will transfer call. But no response. Helpless
                                        Mar 21, 2022
                                        Complaint marked as Resolved 
                                        Customer support called me and told those are special instructions charges
                                        Axis Bank customer support has been notified about the posted complaint.
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