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Axis Bank Complaints & Reviews

2.6
Updated: Mar 13, 2026
Complaints 13011
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6561
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Axis Bank reviews & complaints page 56

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S
Sumit Naik 1
Mar 31, 2022
Resolved
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Resolved

Address: Rajarajeshwari Nagar, Bangalore

An amount of Rs684.50/- deducted from the account but ticket didn't get
booked, but when i saw the information about the transaction id it is
telling--Payment Not Received From Bank.

DETAIL MENTION BELOW
RECEIPT FROM AXIS BANK--
Account Number : [protected]
Transaction Date : 31/03/2022
Transaction Amount : (INR)684.50/-
Transaction Type : DR
Transaction Description : INB/[protected]/IRCTC(RAZORPAY)/

RECEIPT FROM IRCTC--

Ticket History

Pnr Number: 0
Transaction ID: [protected] and [protected]
Train No: 12251

Train Name: Wainganga Exp
From Station: YPR
To Station: BSP

Date Of Journey: 08-April-2022
Class: SL
Boarding: (YPR)

Resv Upto: (BSP)
Date Of Booking:[protected]
Total Fare: Rs 684.50/-
May 10, 2022
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Apr 05, 2022
Axis Bank Customer Care's response
Hi, we request you to visit the following link: https://application.axisbank.co.in/webforms/axis-support/report-fraud-dispute.aspx and raise a dispute. We regret the inconvenience caused. Regards, Team Axis Bank.
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    S
    Sudhir m. Baswant
    from Pune, Maharashtra
    Mar 30, 2022
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    Address: Pune

    Please update it
    Axis Bank customer support has been notified about the posted complaint.
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      U
      Ujjalmazumdar19
      from Kolkata, West Bengal
      Mar 30, 2022
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      Kindly be informed yesterday night i got a sms saying 49.38 deducted from my account...following is the sms i got late night...

      Debit
      INR 49.38
      A/c no. XX7250
      [protected]:50:42
      TIPS/SCG/MCC/26.03.22/MSW*KMC AUTOMOBILE
      Bal INR 26965.83
      SMS BLOCKALL Cust ID to [protected], if not you-Axis Bank

      I don't remember giving tips to anybody in my sleep or my dreams ...so please help

      Ujjal Mazumdar
      [protected]
      Axis Bank customer support has been notified about the posted complaint.
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        T
        Tanya\'s Fun
        Mar 30, 2022
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        Resolved

        Hi had raised 2 complaint but no resolution or response worst experence from the bank

        Issue 1 o had asked to reduce my ROI for my home loan. PHR[protected]
        But no response or action

        Issue 2 sent mail no respone
        Hi,

        Please provide me the list of the documents that are with the Axis bank on my Loan Account Number
        PHR[protected]

        Kindly treat this request very urgently,

        Thanks,
        Vishal

        [protected]
        May 9, 2022
        Complaint marked as Resolved 
        Axis Bank customer support has been notified about the posted complaint.
        Verified Support
        Mar 31, 2022
        Axis Bank Customer Care's response
        Hi, we have raised your concern via SR number 72726424 and shall be responded shortly. Regards, Team Axis Bank
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          I
          IshaDargar
          from Purulia, West Bengal
          Mar 29, 2022
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          Hi team,

          I have received the following message on 29th March 2021 -
          INR 59 debited from A/c no. XXXXXX on xx:xx:xx IST at Sign verf chrgs.Avl Bal- INR xxxx. Call [protected] if not done by you - Axis Bank

          I have not issued any such mandate.
          Please check ASAP.
          Axis Bank customer support has been notified about the posted complaint.
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            S
            sam123!!
            from Mumbai, Maharashtra
            Mar 29, 2022
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            Axis Bank - Amount debited but did not receive the merchant - Google Pay issue

            Hello Team,

            I am Swapnil Kamble.

            I have made a merchant payment via UPI from my HDFC BANK ACCOUNT and money is not credited into merchant's account. I have checked all the payment proof of debited amount it was debited from my bank.

            The transaction I have made for 3, 000 via BHIM app to GPay merchant account.

            Amount - 3000 /-
            upi - gpay-[protected]@okbizaxis
            Transaction...
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            V
            Vaibhav dawar K
            from Delhi, Delhi
            Mar 29, 2022
            Resolved
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            Resolved

            Credit card rejected because of not able to find address and i already have one axis credit card was applying for second
            May 4, 2022
            Complaint marked as Resolved 
            Axis Bank customer support has been notified about the posted complaint.
            Verified Support
            Mar 31, 2022
            Axis Bank Customer Care's response
            Hi, please note that credit card application is approved or rejected as per banks internal norms. Regards, Team Axis Bank
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              B
              bdevendran82
              from Mavelikara, Kerala
              Mar 28, 2022
              Resolved
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              Resolved

              Dear sir, my home loan account number PHR[protected] on month of nov 2021 they increase my EMI tenure i enquiry with loan center ambattur branch they explain u not yet submit construction proof so we increase interest rate 7.6% to 10.5% i ask as per RBI rules three years given for plot plus construction loan but you revised 18 months how its possible . they replied its RBI rules they talk rudely . with out my request letter how they increase my EMI tenure if its rules i can pay extra emi for that revised rate of interest . so please take necessary steps to reduce my EMI tenure and if its RBI rules increase my EMI .From nov- 2021 to till date immediately
              thanks & regards
              devendran
              [protected]
              May 11, 2022
              Complaint marked as Resolved 
              Axis Bank customer support has been notified about the posted complaint.
              Mar 29, 2022
              Updated by bdevendran82
              Dear sir, my registered mobile number [protected]
              thanks& regards
              devendran
              Verified Support
              Mar 31, 2022
              Axis Bank Customer Care's response
              Hi Devendran, we have raised your concern via SR number 72726127 and shall be responded shortly. Regards, Team Axis Bank
              Verified Support
              Apr 05, 2022
              Axis Bank Customer Care's response
              Hi, we regret the inconvenience caused. We understand that our officials have contacted you and informed you that you will need to visit the loan centre to process your request for increase in EMI and that you have agreed to the same. In case of any further issues, please do let us know. Regards, Team Axis Bank.
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                B
                Bharat Bhushan 2304
                Mar 26, 2022
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                Address: st no 1, partap colony mundian kalan ludhiana 141015

                Im account holder of axis bank limited. bank has un necessary issue debit card without my intention and deducted annual charges.
                axis bank has issue Three (3) debit card i i respect of my a/c no [protected] and 3 times annual charges deducted in consolidate manner form last five (5) year, when query raised by me to branch, bank said we cannot do anything for charges call to customer care and customer care not connected.

                1st card no 4173 XXXX XXXX 3426
                2nd card no 4691 XXXX XXXX 4308
                3rd card no 6522 XXXX XXXX 2223

                3rd card is regular used by me and valid upto march 2023.
                1st and 2nd card is unknown to me and neither received by me and nor activate and used by me.

                recently deducted debit card charges Rs 354 on 26 march 2022 i.r.o 2nd card no 4691 XXXX XXXX 4308 and
                deducted debit card charges Rs 236 on 10 march 2022 i.r.o 3rd card no 6522 XXXX XXXX 2223

                im requested to please reverse the charges of 1st and 2nd debit cards out of 3 above mentioned.
                Axis Bank customer support has been notified about the posted complaint.
                Apr 11, 2022
                Updated by Bharat Bhushan 2304
                please process the complaint as early as possible
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                  R
                  Rohit Mahindra
                  from Delhi, Delhi
                  Mar 26, 2022
                  Resolved
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                  Resolved

                  Harassment by Recovery Agents of Axis Bank

                  Hi
                  My name is Rohit Mahindra and
                  Let my inform you that your recovery agents are harassing and abusing me and my contacts for credit card settlement which is against the law as per the legal and law sections they cannot abuse and cannot harass but still they are doing so.. I have recorded all their calls where in they are abusing and representing Axis Bank and submitting a complaint at a police station and in consumer civil...
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                  A
                  arif5329
                  from Chennai, Tamil Nadu
                  Mar 25, 2022
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                  Hi sir
                  my email id is [protected]@gmail.com

                  i never applied for personal loan but got genuine email saying there has been a loan sanction

                  since then continuously receiving mails on Debit / Credit Updates

                  plz check and remove my email ID from your Data base
                  Axis Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Mar 28, 2022
                  Axis Bank Customer Care's response
                  Hi, we request you to refer to the following link: https://application.axisbank.co.in/webforms/axis-support/sub-issues/sub-issues/loans-incorrectsms-5.aspx for more information on the referred topic. Regards, Team Axis Bank
                  Mar 28, 2022
                  Updated by arif5329
                  i already had a call but they said they cant do anything and i must visit the branch, i am an employee and cant visit the bank on working days.

                  If its a fraud i will not be responsible

                  Also i suppose you are also Customer support only talking to me on the behalf of Axis bank
                  if needed i will approach court

                  Thanks
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                    Parimal parag
                    Mar 25, 2022
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                    Address: Tata Metaliks Ltd. , Samraipur Paschim Midnapore , Kharagpur

                    Without any prior intimation, amount of Rs 5208 has been deducted from my account as BRN -Payment-Card

                    This is really sorry state of affairs that customers are kept unaware of the deductions that are made without any intimation.
                    Axis Bank customer support has been notified about the posted complaint.
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                      S
                      star advisors
                      Mar 25, 2022
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                      Resolved

                      Hello, recently I am getting a lot of calls from axis bank regarding flipkart credit card, apparently the person who used it has not paid the due. The name of the person is something syyed when I told them it's not me and that to stop calling me they say my number is system generated number. I told them to stop calling but they keep calling everytime and they are bullying us. It's my number i have been using it for years, I don't own any credit card, I don't have a job, I am a house wife.
                      May 2, 2022
                      Complaint marked as Resolved 
                      Axis Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Mar 28, 2022
                      Axis Bank Customer Care's response
                      Hi, we request you to share the numbers from which the calls are received for further assistance in the referred matter. Regards, Team Axis Bank
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                        S
                        Shubham201010
                        from Indore, Madhya Pradesh
                        Mar 24, 2022
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                        Address: Sanchar nagar axis bank branch indore

                        Every month axis bank has been making unnecessary charges on the name of consolidated charge for that they don't have any reason and no one responding properly for the charges

                        Account number [protected]
                        Axis Bank customer support has been notified about the posted complaint.
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                          A
                          Anant Changela
                          Mar 24, 2022
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                          Aii mata road branch,
                          Surat
                          Your employees not give satisfactory answer for the complain and your insta service is fake/void that there is no any services your employees give only reasoning for the same.
                          Axis Bank customer support has been notified about the posted complaint.
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                            J
                            JASBIR CHATTERJEE
                            from Delhi, Delhi
                            Mar 24, 2022
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                            During first Covid wave in 2020, I lost my job and my salary stopped coming in my salary account in Axis Bank. After that I was unemployed for almost 2 years and my father became seriously sick. I was preoccupied at home and forgot all about this Axis Bank salary Account. I got re-employed this month, March 2022, and my present company has salary account in Axis Bank. Axis Bank operations executive Kapil told me that they can't open a new account and the old one only will run. Also the charges of Rs.250 are inevitable. Once my present salary comes, they will deduct this amount. For a waiver, he said I should go to the branch where my old account was opened. That's in Noida, too far off for me. This is ridiculous. They are so adamant about their charges. Although I got a message once during the last two years that they were going to convert my account into a zero balance savings account, that didn't happen. Instead Kapil (Axis Bank) advised me that Rs.250 is such a small amount; hardly something that I should crib about so much. For me, Rs.250 is hard-earned money, so it is important enough for me to protest about it and ask for a waiver of the same. Kindly get this done.
                            Axis Bank customer support has been notified about the posted complaint.
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                              A
                              akash turakhia
                              Mar 24, 2022
                              Resolved
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                              Resolved

                              Address: Bangalore

                              Hi, I have an ongoing personal loan with Axis bank. I could not pay 2 emis due to health issues. Now recovery agent is visiting my house again and again and shouting, 2 days back he has visited my house and was forcing me take the settlement. I told him and his manager that I am ready to pay EMI, but he is saying they want settelment, not EMIs. How can they force me like this? Today morning at 7:00AM he has visited my house and was shouting at my mother.I want someone from higher authority to call me and help regarding this.
                              May 11, 2022
                              Complaint marked as Resolved 
                              Axis Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Mar 28, 2022
                              Axis Bank Customer Care's response
                              Hi Akash, we request you to share your registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
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                                sarfraz turk
                                from Moradabad, Uttar Pradesh
                                Mar 23, 2022
                                Resolved
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                                Resolved

                                Address: Moradabad

                                Sir my name is Sarfraz Turk i have an saving acounts in Axis Bank in civil lines moradabad that no is [protected] ifcs code is UTIB0000282 my customer id[protected] the problem is bank charges a lot of money by the consolidated charges they debit 4003 rs in my acount on 17 march sir please provide my money back emmedetly
                                Mar 26, 2022
                                Complaint marked as Resolved 
                                no solution for my problem yet
                                Axis Bank customer support has been notified about the posted complaint.
                                Mar 28, 2022
                                Updated by sarfraz turk
                                India's most worst bank 😑
                                Verified Support
                                Mar 31, 2022
                                Axis Bank Customer Care's response
                                Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-acctchgs-1.aspx . Please feel free to write back to us in case you have any further queries and we will get back at the earliest. Regards, Team Axis Bank.
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                                  A
                                  AnkitSomani1987
                                  from Mumbai, Maharashtra
                                  Mar 23, 2022
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                                  Website: www.axisbank.com

                                  My axis Bank credit card got approved on 17th Feb 2022 and it's been more than a month but haven't received my card...axis Bank generated the statement and has asked me to make the payment or else I will charged late fee charges and my cibil score will be affected so as per there request I made the payment on due date but still haven't received my card and also I haven't received my welcome gift which you receive after making the payment of joining fee which I have already paid...after trying to talk to there customer care people and escalation team I mailed complaint to nodal officer and principal Nodal officer but no response from them...I have been talking to them everyday but they don't have any reply to my question.
                                  Axis Bank customer support has been notified about the posted complaint.
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                                    H
                                    Heera@3019
                                    from Bareilly, Uttar Pradesh
                                    Mar 23, 2022
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                                    Address: Home no 60 Tula Sher Pur Sanjay Nagar Bypass road Bareilly

                                    I am not apply the credit and loan but my civil is so hard enquiry so please remove this
                                    Axis Bank customer support has been notified about the posted complaint.
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