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Axis Bank Complaints & Reviews

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Updated: Jul 18, 2026
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Axis Bank reviews & complaints page 564

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R
Rajib9568
from Mumbai, Maharashtra
Feb 6, 2015
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Address: Purba Medinipur, West Bengal

i have a salary a/c with axis bank tamluk branch. one woman said one credit card is being allocated to you from h/o. but i was disagreed to take this card due to annual service charge. Then she convinced me that if you pay any lici premium through this myzone card then you can get 5% discount. But i come to know that she cheated me.So i want to know from the axis bank management is this the modus-operandy of marketing. If you give any feedback as early as possible then i will be highly obliged and i also can restore my faith on this bank. Thanking you Yours faithfully Rajib Mondal
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    nirajishwar
    from Mumbai, Maharashtra
    Feb 6, 2015
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    Address: Mumbai City, Maharashtra

    I have made a transaction of 900 on[protected] from axis bank ATM (MIDC, Andheri (E), Mumbai).I got message on screen transaction successful But I haven't got the money. Money is deducted from my account. Kindly suggest, my email id is [protected]@gmail.com. Thank You
    Axis Bank customer support has been notified about the posted complaint.
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      Shivani Misra
      from Patiala, Punjab
      Feb 5, 2015
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      i got call from cvbuzzonline.com that you got shortlisted for axis, hdfc and icici bank. please open this site and then pay 1750 rupees. and further they asked me to pay amount for resume and all. i dont whether they will call me for interview or not.
      Axis Bank customer support has been notified about the posted complaint.
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        Great Buddha
        from Bengaluru, Karnataka
        Feb 5, 2015
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        Address: Bangalore, Karnataka

        My loan amount disbursed on 23rd JAN 2015, and they took a processing fee of 15k, I agree its valid, but During loan processing I was informed that My EMI will start from 3rd March 2015, but i have received the hard copy notifying the start date as 5th FEB, I was confused and approached AXIS, they couldnt justify a proper reason.

        Worst thing I havent even a got a welcome call to explain the procedure and policy, purposefully they are dealing via loan brokers and once we are in trap, loan brokers are showing their a**.

        Now I regert for having relation ship with axis bank, anyways i need to thank god for this learning experaince, and to avoid this unethical culprits.

        Regards
        Mprasath
        Axis Bank customer support has been notified about the posted complaint.
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          sahni79
          from Gurgaon, Haryana
          Feb 5, 2015
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          Address: New Delhi, Delhi

          I have taken Axis bank miles & more world credit card([protected]) and while joining I was being told there is no joining fee but when the first statement generated I have been charged a joining fee of 1750 + taxes. This is against integrity and I have raised multiple complaint's no resolution recieved and moreover the selling agent calls me before I got my card cancelled please take the card you only have to pay 1750 which 50% of the card fee. I am already holding 2 platinum card with zero joining fee and had no issue with them. First time I have taken axis bank credit card and I as a customer have got the worst service and will urge everyone in my company and family that no one should use axis bank credit card. I have raised 4 ticket 12712282, 12984332, 13187266, 13269429. My contact#[protected]
          Axis Bank customer support has been notified about the posted complaint.
          Still awaiting for response...I don't know what is the turnaround time for resolving the issue.
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            bhupendra p dalal
            from Bhusawal, Maharashtra
            Feb 4, 2015
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            Address: Kolhapur, Maharashtra

            i have purchase euro card 3 years back when i traveled europe now i have no plane for any tour now i have to repurchase same travel card to surrender you and back money in rupees 21 days ago i have all ready submit documents in your office in kolhapur at takala office but until today i have not get refund of the amount my card number is [protected] name bhupendra p dalal 1140 [censored]al chhya syex extenstion kolhapur plesr look in the matter
            Axis Bank customer support has been notified about the posted complaint.
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              nandlal prajapati
              from Mumbai, Maharashtra
              Feb 3, 2015
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              Address: Mumbai City, Maharashtra

              Dear Sir kindly Request you I am nandlal r prajapati my credit card no [protected] sir I am already paid my credit card payment but your side telling me pending pay why this not proper I clear your transfer my your axis bank officer going atm will transfer your credit card payment 47, 242.30/- paid date of 05/08/2013, so ply I requesting you active my credit card I am not fwd costumer I have use axis bank 5year costumer use my accounts I request you clear my cbil name plz, i am attachment payment slip thank you nandlal prajapati [protected] [protected]@gmail.com
              Axis Bank customer support has been notified about the posted complaint.
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                abhishukla
                from Indore, Madhya Pradesh
                Feb 3, 2015
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                Address: Indore, Madhya Pradesh

                Dear Sir, I have already sent of mail & all correspondace of refund of payment before 20-25 days ago customer.[protected]@axixbank.com <customer.[protected]@axixbank.com>; But till time no response & this month credit card bill generated 11236 pls. refund my payment credit card & less credit card bill because last dtd 7/2/15 if any qurey so talk to me directly thanks abhishek [protected]
                Axis Bank customer support has been notified about the posted complaint.
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                  ankur43464
                  from Vadodara, Gujarat
                  Feb 3, 2015
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                  I have lost my debit card last month. I block the debit card on same day and request to providing new debit card to customer care and know 1 month after they logged my four complaints and giving again and again complaint numbers...and till dated i not getted my debit card.
                  Axis Bank customer support has been notified about the posted complaint.
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                    sanajay
                    from Lucknow, Uttar Pradesh
                    Feb 2, 2015
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                    Address: Lucknow, Uttar Pradesh

                    I Sanjay verma my a/c no.[protected] M/S MUNNA LAL VERMA AND COMPANY S-1 GOLE MARKET MAHANAGAR LUCKNOW -226006 CUSTOMER ID[protected] . I open that account before one month but i have not receive user id and password at time please send to me user id and password i request for this before one month. Regards : SANJAY VERMA
                    Axis Bank customer support has been notified about the posted complaint.
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                      Amit Kr Trivedi
                      from Delhi, Delhi
                      Feb 1, 2015
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                      Address: Gautam Buddh Nagar, Uttar Pradesh

                      I have made a transaction of 17000 today from axis bank ATM (Sector-21 Noida UP). But I have not gotten the money. Money is deducted from my account and I also got the SMS of money deduction on my mobile. I have filed a complaint on your toll free number . They have given me some complaint number[protected].
                      In how may days, my money will be credited in my account.
                      My account details are-
                      A/c Number - [protected]
                      A/c Holder Name -Amit Kumar Trivedi
                      Axis Bank customer support has been notified about the posted complaint.
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                        kalyanavata
                        Feb 1, 2015
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                        I Bijay De opened A/c No:[protected] with Axis Bank on reqest of Mr.Pranab. He Comitted me that he will deliver every thing in my office. I not need to go home for collecting it. But the fellow not even picks phone or even if he picks says today he will come and never comes. I opend my A/c in May 2014. Still not operated it. I have no idea wher is my Debit Card. Phone no: of MR Pranab the Cheater is [protected]. Please i want that fellow to give me my debit card immediately.
                        Axis Bank customer support has been notified about the posted complaint.
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                          nd7
                          from Ghaziabad, Uttar Pradesh
                          Jan 31, 2015
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                          Address: Ghaziabad, Uttar Pradesh

                          My name is Navneet Dixit Employee of INDIABULLS HOUSING FINANCE LIMITED(204726) having Salary A/C no.012572 in Gurgaon branch.Last month when my salary has been credited in full but your bank deducted 69 rupees without any reason but I was not complaint against that because I thought that there is some charges but my collegues got it in full. In this month today I got my salary but this time your bank has been debited 613 rupees without any reason.Is this right?I want full specification regarding this that why are you debited my salary without any reason.this is totally fraud & mismanagement of your bank. I am waiting for your response. Regards Navneet Dixit [protected] navneet.[protected]@indiabulls.com [protected]@gmail.com
                          Axis Bank customer support has been notified about the posted complaint.
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                            gaurav_saptech
                            from Hyderabad, Telangana
                            Jan 30, 2015
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                            Address: Hyderabad, Andhra Pradesh

                            I recently had a very pathetic experience with Axis bank credit card. Normally in every sale, you'll see that Axis bank offers an additional cashback. But it never actually gets credited to you card account. I did a transaction on Oct 26th, 2014 on my axis card with Hypercity:[protected] HYPERCITY RETAIL (INDI INR 13298.00 13298.00 Dr I was supposed to get a cashback of Rs. 500 but till date I'm struggling with Axis bank customer care team. The call center guys will tell you that they are going to forward the complain to the concerned team. The email support team will ask for 1 working day/5 working days/ 2 working days and whatever they feel like but forget abut the cashback. 12936449 is one of the complain numbers with them. If by mistake anyone from axis credit card team looks at it, can fetch more details. Sincere advise to everyone, the additional cashback will never get credited from axis bank. It's just a gimmick.
                            Axis Bank customer support has been notified about the posted complaint.
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                              NIKS2059
                              from Ahmedabad, Gujarat
                              Jan 30, 2015
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                              Address: Ahmedabad, Gujarat

                              I have applied for Axis Bank power home loan (Axis Bank Ltd, Loan Centre, 4th floor, Shivalik-Ishan, Near C.N.Vidayalaya, Ambawadi, Ahmedabad - 380006). I fulfill all their financial criteria and hence they have approved me loan amount Rs. 20 Lakh. However from the very start I was very clear to the sales person Mr. Kavi Dave (Asst. Manager) that I want 30 years duration home loan.
                              He did not say a single word to me at the time when I got my dad as my co-applicant. But when I got sanction letter of the loan amount 20 Lakh but with only 19 years of the tenure I was very surprised and asked him the reason.
                              He is now telling me that his junior forgot to tell me that because of my dad’s(co-applicant) age which is 61, I won’t get 30 years tenure.

                              I am very much frustrated because he himself was present at the time of document collection and neither he nor his team member informed me that I won’t be eligible for 30 years loan tenure which was my preferred choice. They won’t tell me or even given me a hint about it.

                              Now my processing fee has been eaten up by the bank and they are telling me to re-apply with some other co-applicant if I want 30 years tenure for the loan which is very un-professional because they want me to pay for their mistake.

                              In case I re-apply I lose my processing fee, legal fee and interest of the money related to token amount (which I gave to the seller), legal fee of the token amount’s contract and the time which will be consumed for such process.

                              I am tired now, chasing their marketing specialist who forgets you after you give them processing fee cheque and misguide you miserably in the process.

                              I strongly advice everyone to not go for Axis Bank home loan. I am also planning to reject their sanction letter for 19 years which was given by me by the way of cheating.
                              Axis Bank customer support has been notified about the posted complaint.
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                                Jnanendra Sagar
                                from Ahmedabad, Gujarat
                                Jan 29, 2015
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                                Address: Ahmedabad, Gujarat

                                Name:JNANENDRA SAGAR Application no:[protected] I have applied Dec 2014 till the date they were saying in process but finally they said it got rejected. i asked the reasons they said it happens. Three times they have done same rejection. I called Branch Manager he said give me Representative no I gave Representative Axis bank-Phalguni 's no--[protected] . Representative delayed everyday she will say will call back but no reply. Finally she said you can give your details once more. Bank Manager Axis bank- Mob no-[protected] Representative Axis bank-Phalguni -[protected] They harassed a lot and delayed more, wasted more time.They are casual.no serious about their work and costumers.
                                Axis Bank customer support has been notified about the posted complaint.
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                                  ermukeshmishra3
                                  from Delhi, Delhi
                                  Jan 29, 2015
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                                  Address: Jhajjar, Haryana

                                  i got my new credit card on 23rd jan. 2015. packing was ok but inside credit card was found bend from one edge. while activating the card i informed to customer care officer Mr. faijal, about this defect. please change the card as soon as possible. my card no is [protected]. regards mukesh mishra
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Reply your mobile number quick
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                                    joshua4580
                                    Jan 28, 2015
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                                    Address: Chennai, Tamil Nadu

                                    I J.JOSHIVA ANAND have an account in AXIS bank for the past 6 yrs. As my old debit card got damaged i applied for a new INTERNATIONAL DEBIT CARD which i was holding earlier.I applied on first week of jan2015.I received an ordinary debit card on the fourth week when i requested the customer care over phone they redirected for more than 5 time then told to complaint to the related branch. When enquired to the respective branch they rare again redirecting to customer care on phone. When called again no proper response and hung the phone to waiting then they never took d call again.
                                    Axis Bank customer support has been notified about the posted complaint.
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                                      mohit.chopra
                                      from Bengaluru, Karnataka
                                      Jan 28, 2015
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                                      Address: New Delhi, Delhi

                                      I have submitted my documents (including Salary account form, Reimbursement Account form & my KYC's) on 14th of December 2014, as confirmed by sales representative (Sandeep Kumar from Barakhamba Branch) my account will be opened in next 5 working days & once my Ist salary will be credited in my salary account. Reimbursement account will be open in next 3 working days as my verification have been done initially. But unfortunately my salary account was opened on 31st December 2014 after 17 days of submitting documents. After that i have informed sales representative that my salary check has been cleared in my salary account so kindly process my reimbursement account on 4th of january 2015. Once again i am facing same problems, fake commitments from sales representative that your account will be opened in 2 days, 1 day, etc. i don't know, why your employees don't have commitments towards their words. Now its 28th of January, 2015, my reimbursement account is not yet activated. I don't know how much TAT period you guys avail for opening an account. But seriously this is height of everything know. Every next day i used to call your sales representative and i used to listen a new reason for not opening my account.
                                      Axis Bank customer support has been notified about the posted complaint.
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                                        Dikshu garg
                                        from Akhnur, Jammu and Kashmir
                                        Jan 28, 2015
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                                        Address: Bathinda, Punjab

                                        We went to the branch office for the purpose of opening a new saving account, we were thorough with all the documents, bt still the employee named Mr.Ramesh Kumar rejected and he answered he don't have time and indeed he spoke in an agrresive tone and he insulted our kindly behaviour with him and said "ghar seh challe ate h account khulwaane"
                                        Axis Bank customer support has been notified about the posted complaint.
                                        You took an action as per our complaint, I thank you for that. On Friday, I received a call from the main branch officer mall road, and he has taken all the documents. But even after that, I haven&#039;t received any information about the opening of my new savings account.The branch manager said no action will be taken against Mr. Ramesh Kumar for any matter. If the manager isn&#039;t taking any pain to solve the matters, why will the employees do so ? Even after filing a complaint in the head office, it has not been resolved yet.

                                        The branch officer hasn&#039;t informed me about my account number or ATM card. I don&#039;t even know how I will receive my ATM card. When even the branch manager isn&#039;t taking any action against the complaints filed, why will the employees care about anything.

                                        Thankyou
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