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Axis Bank Complaints & Reviews

2.6
Updated: Sep 1, 2025
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Axis Bank reviews & complaints page 586

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D
Dhansh Dharmalingam
from Chennai, Tamil Nadu
Apr 8, 2013
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Address: Coimbatore, Tamil Nadu

Dear sir,

I have received new ATM card 20 days back. But yet not received for this pin no so kindly forward pin no on my mention mail id & same post to on my mention address

CARD No.: [protected] up to 02/2023
My account no -- [protected]
ID No.:[protected]

Mail id- [protected]@gmail.com

Regards,
DHANSH (a) D.DHANASEKAR
Mobile.: +[protected]
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    T
    Thejomoorthy
    from Vijayawada, Andhra Pradesh
    Apr 6, 2013
    Resolved
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    Resolved

    Address: Krishna, Andhra Pradesh

    DEAR SIR/ MADAM


    I Have already informed and compliant also given on[protected]. But you have no responding to me you said only 2 days 2days just like that . But its take so many days. Your executive told to me only one week but its take one month period . Once again i am clarifying you i have not received money Rs 4000/-. . You are sending mails to me 2 days contacting u . The same mail repeating me . So kindly re pay my amount as early as possible. I have already complaint given in Vijayawada Axis bank , Matha towers , Benz circle, Vijayawada.




    Thanks and Regards


    SRIVANI KOTHA
    Aug 13, 2020
    Complaint marked as Resolved 
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      M
      Mesak
      from Mumbai, Maharashtra
      Apr 4, 2013
      Resolved
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      Resolved

      Today i was applying for corrections in my PAN Card through online. While transferring funds through Axis Bank net banking, the money was debited but the acknowledgement was not received.
      Later on i check transaction track status (https://tin.tin.nsdl.com/pan/changemode.html), but it shows payment error and need to do another transaction. Then i do another transaction using my SBI net banking and payment was successful and got the acknowledgement.

      Since in the first case the amount was deducted from my Axis A/c can i get back the money which was debited from my Axis bank account. Please help.

      Transaction no:[protected]
      E mail: [protected]@gmail.com
      Aug 13, 2020
      Complaint marked as Resolved 

      Axis Bank — online payment

      dear sir,madem,,its a my humble requeste not active my axis bank debit card not accepted any online payments ,pls acctive my card onlinepayments thankyou sir

      A/c debit while making payment for online pan card correction but shows payment error - Comment #1851582 - Image #0

      Axis Bank — debit card tin number

      dear sir,
      i have accepted my debit card [protected].on 25/02/2013. but ididnt got my tin number. so kindly give me my tin number.
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        drrenu
        from mumbai, Maharashtra
        Apr 3, 2013
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        Address: Mumbai City, Maharashtra

        hi,

        Renuka Shetty
        A/c no. [protected]
        bhandup west

        I HAVE BEEN CHARGED 3593.46 as CONSOLIDATION CHARGES AND NON TRANSACTION CHARGES....ACCORDING TO RBI GUIDELINES AND AXIS BANK SERVICE CHARGES THERE IS NO REFLECTION OF SUCH CHARGES LEVIED ....ADDING TO IT NO SATISFACTORY EXPLAINATION IS PROVIDED BY THE BANK AUTHORITY..I HAVE ALREADY EXPLAINED IN COMMENTS IN DETAIL 7 DAYS BACK REGARDING THE CHARGES .....

        REGARDS
        HOPING FOR JUSTICE..
        RENUKA SHETTY
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          E
          elangeeran
          Apr 2, 2013
          Resolved
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          Resolved

          Forgery of Personal loan Interest Rate - Reg

          Address: Chennai, Tamil Nadu

          I here attached the correspondence which i communicate to AXIS customer care.
          Further what can i do?
          Kindly suggest.


          Dear Axis,

          Actually i don't know, what is the procedure / control system you can follow the personal loan.

          Now our executive says the loan sanction letter will not issue at the initial time, after one year complete the personal loan dues automatically...
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          R
          RajashekharVelupula
          from Hyderabad, Telangana
          Apr 2, 2013
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          Address: Hyderabad, Andhra Pradesh

          Dear Sir / Madam,
          I am Rajashekhar Velupula, Axis bank Credit Card Customer, My Card No: 5241XXXXXXXX1121.
          For January Moth Bill Total outstanding is Rs. 58500/- Due Date is 30th Jan.
          On 29th Jan online Payment made (#[protected] INR.28500.00; again on 2nd Feb Online Payment made (MICI[protected]) - INR.30000.00
          On 9th Feb Debit Interest affected - INR.3276.66, Service Tax @ 12.36% - INR.405.00.
          I have sufficient funds in another (ICICI) bank, but online password got blocked due to this reason. I made payment two days delay.
          Please consider this was first and last. Next time, it won't be repeat. my side. Please accept my request and reverse debit interest charges.
          If reversal is not possible from your side, please accept my card cancellation request. I am not in a situation to pay debit interest charges. This is my kind request.

          Regards
          Rajashekhar Velupula
          +91-[protected],
          [protected]@gmail.com
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            S
            shawbikram90
            Mar 30, 2013
            Resolved
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            Resolved

            Address: Bardhaman, West Bengal

            My brother is facing problem regarding withdrawal and transferring of money.He was harassed by bank branch manager since 5th march 2013.Yet, they didn't give our own money by showing various causes like shortage of liquid money and having problem with link to transfer of money etc.They just want to hold our money in their bank to meet his target of revenue so that he can get his incentives but as a banker he doesn't care for his customer who is in need of money.Gautam is the branch manager at guskara axis branch.He is responsible for whole matter.


            Bikram shaw
            ph:[protected]
            Aug 13, 2020
            Complaint marked as Resolved 

            Bank — poor bank service

            i am govt servent . my monthly salary depositeted in my saving account no.0865/sb/01/020130 PATAN(GUJARAT).Bank officer is not mention "SALARY" in passbook . i had complaint two times for same. i requested for annual statment for income tax purpuse But manager told me that make zerox copy from out side.and manager is not behaving in good maner and attitude.
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              S
              shymoly
              from Mumbai, Maharashtra
              Mar 28, 2013
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              Resolved

              Harassment

              Address: Maharashtra

              Hi,
              This is regards with the credit card outstanding payment of my husband Mr.S Sarkar card no#[protected], we were making timely payments on our card till 2009 however after that we relocated for sometime and settled back again in Mumbai due to which our payment was discontinued , however nobody tried reaching us in between these years, yesterday 25th March i got a call from Ms. Pragati ([protected]) falsely posing as an...
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              D
              Durai Kannan
              Mar 28, 2013
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              Address: Chennai, Tamil Nadu

              Few days back, I was prompted to reset my netbanking login password and transaction password while trying to login to my account . After resting my transaction password, I am not able to do any online transactions.

              Please reset my transaction password as soon as possible and intimate the same to me.

              Regards,
              R. Durai Kannan
              Ph: +91 [protected],
              Aug 13, 2020
              Complaint marked as Resolved 
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                H
                hunti
                from Delhi, Delhi
                Mar 28, 2013
                Resolved
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                Resolved

                Address: Central Delhi, Delhi

                Sir, I had applied for home loan from Axis bank at Asaf Ali branch, Delhi During July 2012. For that I had given the sale deed between the purchaser and the seller wherein, the value of the flat was also mentioned. Our demand was Rs 23 lacs which they accepted and provided the sanctioned letter and meanwhile processing fee of Rs 11500/- was debited from my account. But to my surprise after few days they mentioned that the bank is unable to pay 23 lacs because there was some problem with the technical value of the flat. To your info, the bank was in the panel of the builder. The builder is Star Realcon and the project is Star Rameshwaram, Raj Nagar Extn, Gzb, UP. My query is when the bank was in the panel didn't they know the technical value of the flat? If they knew then why they did not tell the customer before hand? Why did they take the processing fee. I want my hard earned money back. Please help me.

                Sarmistha Barman
                Subhash Chowdhury
                47, Sec-12, Pkt-7, Dwarka
                New Delhi
                Aug 13, 2020
                Complaint marked as Resolved 
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                  K
                  Khushboo Khare
                  from Shahjahanpur, Uttar Pradesh
                  Mar 25, 2013
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                  Address: Uttar Pradesh

                  Dear Sir,

                  I have submitted a request to issue a new cheque book on more than 15 days back .
                  But till now i have not received any cheque book neither any thing from your side why its delay.
                  Kindly see this matter its urgent.
                  m.- [protected] my A/c no. last digit no. is 31671524 on the name of Khushboo Khare.
                  Regards,
                  Khushboo Khare
                  [protected]
                  Dear Sir,

                  I have submitted a request to issue a new cheque book on more than this matter its urgent.
                  i want to cheq book My Adderes G-3, shrinandnagar-4, sonalcinema Road vejalpuAhmedabad-380051
                  m.- [protected] my A/c no. last digit no. is 567350 on the name of Narendrakumar Makwana.
                  Regards,
                  Narendrakumar Makwana.
                  [protected]
                  Request Letter given given to your Bhiwani branch till date not received cheque book
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                    A
                    amit sharma 2003
                    from Chandigarh, Chandigarh
                    Mar 20, 2013
                    Resolved
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                    Resolved

                    Address: Madhya Pradesh

                    sir
                    i have a new current account with axis bank ,i used my debit card at axis ATM in jagatpuri, delhi.
                    ATM machine doesn't deliver money neither any sound of counting made by machine,but debit my account.
                    i had complaint in regarding that in my branch but till yet money not credited in my account.
                    i felt cheated by bank.
                    kindly help me save my money .
                    detail as below:-
                    name AMIT KUMAR SHARMA
                    my ac no. [protected]
                    debit card no.[protected]
                    ATM add JAGATPURI, A BLOCK, DELHI (axis bank atm)
                    ATM code S1C3729
                    amount requested 20000/-
                    amount received NIL
                    amount debit 20000/-
                    used date 16/02/2013
                    time 10:30 am

                    my phone[protected]
                    [protected]
                    add: c/o amit electronics
                    jinsi road 2
                    lashkar, Gwalior
                    Aug 13, 2020
                    Complaint marked as Resolved 

                    Axis Bank — CASH NOT RECEIVED BUT AMOUNT DEBITED FROM ACCOUNT

                    As i went to KARUR VYSYA BANK ATM in Kondapur Hyderabad for taking cash i didn't get cash and also i didnt get the silp but 3500/- which i want to take is debited from my AXIS BANK account No [protected].
                    so please return back my amount in to my account.

                    Axis Bank — money not received from atm but debited my account

                    sir
                    i have a new current account with axis bank ,i used my debit card at axis ATM in jagatpuri, delhi.
                    ATM machine doesn't deliver money neither any sound of counting made by machine,but debit my account.
                    i had complaint in regarding that in my branch but till yet money not credited in my account.
                    i felt cheated by bank.
                    kindly help me save my money .
                    detail as below:-
                    name AMIT KUMAR SHARMA
                    my ac no. [protected]
                    debit card no.[protected]
                    ATM add JAGATPURI, A BLOCK, DELHI (axis bank atm)
                    ATM code S1C3729
                    amount requested 20000/-
                    amount received NIL
                    amount debit 20000/-
                    used date 16/02/2013
                    time 10:30 am

                    my phone[protected]
                    [protected]
                    add: c/o amit electronics
                    jinsi road 2
                    lashkar, Gwalior
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                      R
                      ranjay143
                      Mar 19, 2013
                      Resolved
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                      Resolved

                      Address: Panipat, Haryana

                      Dear sir/madam My self Ranjay kumar.few days ago i got a letter for KYC updation on my address Ranjay kumar s% sh. Ram balak singh 519/6 durga colony.near powe house samalkha.panipat. Problem is that i never open any account by myself in your bank.But few year ago i had join a commision based job in a RCM Company.i thought that company may be will have been open my account in 2005. so sudden receive your letter i thought my account still active. so today i went to the panipat branch with that letter & show your executive and then they provide me my account number and customer. I.d. and they get receive my document for KYC ( Pan card/ driving licence) and a passport size photo too. After that i requested to them for passbook.they fill a form and said to me sign that. i signed that and sign also get matched. but when they issue me my passbook there was a big error was shown that there was a diffrent address on it & a large number of transaction detail was updated. After that i requested them to block the cheque book which was issue & ATM card was also blocked my me by calling to your customer care. After that there was a ammount ofabout 10000/- was shown in my account. so i requested them to issue me a loose cheque for transiction by branch. Now actual problem is that when they ask me the varification questions ( D.O.B /mother's name ) that was not matched. So i din't get that what is the actual problem is generated for me by you. is that account is mine or not.

                      so please check your panel urgently and then inform me what is the actual communication gap. After that inform me and stop the KYC updation process for some time and return me my submitted document on my address at this time. if i get that this account is mine then i'll submit them again.

                      i shall be very thankfull to you for this type of help.

                      Note:- My actual moto is that actual account holder is not suffring with any problem and i get my actual account number.

                      Regards Ranjay kumar s% sh. Ram balak singh 519/6 durga colony.near power house.
                      samalkha.panipat.haryana
                      Aug 13, 2020
                      Complaint marked as Resolved 

                      Moto Axis — credit Card Details

                      Dear Sir,
                      I Applied for home loan in SBH , But CIBIL Report is Showing Credit Card due of Rs 4328 / - Dated[protected].
                      I Here by reuqest that i want the Details ( Bank , credit Card Number ) of Above mentioned Credit Card due.

                      My Details :
                      Name :Sura Satish Kumar
                      S/O :Sura BalRaj
                      DOB :[protected]
                      PAN # AUHPS 7222F
                      H. No : 11-2-31, Road No 4
                      Sarror nagar
                      Hyderabad -35
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                        S
                        santo74
                        from Kolkata, West Bengal
                        Mar 16, 2013
                        Resolved
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                        Resolved

                        Debit Interest in Credit Card Statement in 09-03-2013

                        Address: Hooghly, West Bengal

                        My credit card No. [protected].
                        My last month due was Rs.15536.31 with due date[protected] and I have paid Rs.15000 within my due date.
                        But,I have been extra charged by Rs.747.01 as a DEBIT INTEREST and Service Tax of Rs.92.33.

                        I don't know why I have to pay this extra charges.
                        Please note that ATM machines only accept the round off amount.

                        For reference,the credit card statement...
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                        M
                        moorthyforu
                        from Bengaluru, Karnataka
                        Mar 14, 2013
                        Resolved
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                        Resolved

                        Address: Karnataka

                        Dear Sir,

                        I have cancelled my Card as i dont want to pay any Joining pay.

                        Please find the below issues from Axis Back.

                        1) First your bank employee called and said this card is free of cast as i am salaried employee and forced me to take this card.
                        2) After receiving first 3 months i have not used this card, immediately after my first transaction there is a joining fee off 1600 Rs around.
                        3) Immediately after checking the joining fee, i was applied for cancellation as i am not interested to Joining fee. i was updated to you before my first month statement generation only.
                        4) now again Feb statement, show that i have to pay Joining Fee. this not acceptable . This is not right process to do from Axis Back.


                        Sir please help on this. Axis People are fraud . Not even responding my Mails.

                        My simple Question :: I was Canceled Axis Credit Card as i am not interested to pay Joining fee.
                        after canceled , still they are asking to pay the Joining fee.
                        What a Great Bank it is .... NO Words .
                        Thanking you.

                        Regards
                        Krishna Moorthy E
                        Aug 13, 2020
                        Complaint marked as Resolved 

                        Axis Bank Credit Card — Joining fees

                        Hi
                        My name is Syam Kumar and my credit card no is [protected]. And i am yet to make any transaction with it.
                        And they have debited a total of Rs.1685.40.But the sales person told me that it wont be having any joining fee or annual fees.
                        When i talked to the customer care they told they will wave of the charges which has nt been done so far.

                        CreditCard — joining fees

                        i m shivesh mathur card no_ is [protected] card was marketed 2 me by ur executive at ahmedabad stating it is free n no joining fee will b levied i also hold axisbank sb a/c hence thought it convenient to use ur credit carxd but i feel cheated when joining fee + taxes is pinned upon me. as on date im using gold credit cards of icici, citi, hsbc & hdfcbanks none of either have charged joining fee or renewal fee.i therefore request u to reverse joining fee chages and take steps to curbcomuflged marketing.also pl let me know procedure to surrender ur card. regards.
                        I had applied for the Gold plus credit card, out of continous torture of the Agency people, who told just my company id is enough to apply for the Card and it is life time free card. Hence i agreed to it. After 4-5 months i got the card.

                        I didnt used that card for a single time and unfortunately i lost the card and informed the customer care. By that time only i came to know that i have been charged with joining fee. So immediately i informed them to waver it or cancel my card. But they said they ll only block the card and to waver & reapply for new card, they transferred the call to another number and but it keeps on ringing, so i disconnected.

                        After that i didnt reapply for the new card too. But thrice i recieved SMS that i have to pay my credit bill. I m keep on trying to call customer care, when line gets its got disconnected or they are not at all picking.
                        Dont know what to do. Pls confirm me that my card get cancelled.
                        Thanks
                        Shiva

                        Axis Bank Credit Card — Joining Fee

                        I, Baljit Singh, R/o A 44, Defence Enclave, Lohgarh Patiala Road, Near Sigma City, Zirakpur, received a call from bank that they are offering free life time credit card and i applied for the same but now they are demanding joining fee after one year and I have never received any statement from bank
                        Dear Sir,

                        I Would Like to have a Credit Card of Your Bank.Kindly do need Full.



                        Regards,

                        SUNAJ.S.H
                        REJI BHAVAN
                        MUKKOLAKKAL
                        NETTAYAM .P.O
                        THIRUVANANTHAPURAM
                        PIN :695013
                        KERALA
                        MB: [protected]
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                          A
                          anubh44
                          from Gurgaon, Haryana
                          Mar 14, 2013
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                          Address: Gurgaon, Haryana

                          I have a saving account in Axisbank. Recently I had to make a withdrawal of 12 lacks rupees in one go from my account. For that I went to my base branch office with the cheque. First they refused to give the money as they need 1 day prior notice for any cash beyond 8 lacs. Then I asked how much money they could provide right now if not 12 lacs. They said they could give 4 lacs only currently and rest I can withdraw later. Since I was running short of cheques, I rather preferred to come the next day to withdraw the entire amount. Bank also suggest me the same. I went the branch after 2 days and I withdrew 12 lacs this time.
                          To my surprise, after few days I got a SMS that my account was debited 6000 + 12.5% service tax( 750 ) as consolidated charges( without any proper explanation ). I inquired about the same from call center and they informed me that since i had withdrawn cash more than 10 lacs in 1 go, I was charged and I had to contact my base branch for any further explanation and call center can't help with this. I visited my parent branch asking for the same. Firstly, one of the persons sitting on a counter refused to give the explanation as they themselves didn't know why it was deducted. Then, i reached out to the branch manager. Branch manager inquired at his level and come to the conclusion that i was deducted for cash withdrawal beyond 10 lacs.
                          I asked the manager why your staff never informed me the same when I came to your bank twice. If they had informed about such charges, I could have made a withdrawal in 2 parts rather that 1. Manager replied, that they have many consumers to attend and they can't inform each and every customer about different charges and it is customer's duty to be aware of the charges. After a lot of arguments, he suggested me to submit a letter explaining the situation which he would forward with his personal recommendation. It has been more than a month already and I haven't got any reply as yet.

                          Axis Bank — withdrawal of money

                          Dear sir i had a account in Axis Bank ,Khurja Branch and Date 15/11/2012 ko mere account se money transfer ho gaya jab maine bank m sampark kiya to unhone bataya ki ye online shooping ka balance kata jabki maine shoping ki hi nahi
                          So what i do now?
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                            chintan brahmbhatt
                            from Mumbai, Maharashtra
                            Mar 14, 2013
                            Resolved
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                            Resolved

                            Address: Kutch, Gujarat

                            respected sir,

                            i was 3 time inform throw telephonic & mail. to axis bank i have not receive my 500 rs. customer care dept. not except my complain and branch received my complain due to mistake by branch.

                            actual the scheme was after credit card dispatched 45 day u was spent 5000 rs so credit card fees 500 rs was re fund. but i will credit card received bank side late. so i was talk to branch executive he told me i was re fund u 500 rs. your received date credit card. to take 45 day so i was spent 5000 rs. but i will 3 time complaint. bank was not reply proper.
                            last time he told me sir u will gave a written application of branch so, was that do it. but......
                            so, pls this is cheat bank ya executive
                            executive name- Tushar & mb. no.[protected] ahmedabad branch no.-[protected]


                            rgds
                            chintan brahmbhatt
                            +1 photos
                            Aug 13, 2020
                            Complaint marked as Resolved 
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                              R
                              ruchita123
                              from Delhi, Delhi
                              Mar 14, 2013
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                              Address: Bikaner, Rajasthan

                              Hello Sir,

                              Greetings, I have a complaint against AXIS BANK Hyderabad as they are not providing me a simple information. I had an account with Axis Bank Hyderabad from Aug 2008 to July 2012.My Customer ID is[protected]. In May/June 2011 in I lost my three signed cheque and I stopped those cheques through internet banking as soon as I got to know.Now I am in a legal trouble because of the poor customer service of Axis Bank's Bikaner Branch (Basically I am from Bikaner). Main thing is that someone (Whom I dont know) found those cheques and he applied those cheques in Bikaner branch although my cheques were stopped still one employee gave him a memo of "Insufficient Funds".On this basis he gave me some notice of bounced cheque U/s 138. When I approached bank they just gave me a simple explanation that my cheques were blocked on 27/09/2011 but they are not providing me the reason which I entered via online banking.

                              They just told we can give you this information only nothing else. this is ridiculous how can you just say sorry and regret when a customer is in such a legal problem.They didn't even inform that one of my lost cheque has come in clearing before bouncing it. how can you take this big step without telling your customer and its a known fact that its a crime.

                              Kindly help me sir I dont know how to solve this matter because my lawyer is saying I have to give a proof that for which purpose I blocked my cheques. please ask them to cooperate me.
                              I am sending u my email transaction with axis bank nodal officer of axis bank. Please solve this issue as I am in a big trouble.Even i sent a email to RBI nodal officers but noone is helping me in this simple issue that because of bank's fault I am in trouble please help me in this issue

                              With Regards
                              Ruchita Khatri
                              +2 photos

                              Axis — Poor Customer Service

                              I have called Customer care in Mumbai on 19/09/08 to get a contact number(loan department chennai) they gave around 15 nos in which none are responding, even the team leaders like rutha & neka also were helpless.I have cald them around 12 times no one was able to guide me correctly.

                              I have not seen this kind of poor customer service in my life.

                              Banking — Ridiculous Service Provider

                              I don't know who says ICICI Bank is a good service Provider. They are pathetic and worst than a local bank. Infact local or government banks provider far better services than them. I have an account in ICICI Bank, C.P. branch for last five years. and this much of time also I have to speak to hell no of customer executives just to get my statement else I can wait for one week for my statement. I requested them my statement about six months back, I disn't recieve till date and over this their executive Neeta added the charm by shouting at me. I am fed up with these people and REALLY WOULD NOT SUGGEST ANYONE TO DEAL WITH THEM. I swear our government banks are far better who doesn't ask us decades time to send the smallest thing like a statement.


                              Smita
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                                promvid
                                from Coimbatore, Tamil Nadu
                                Mar 14, 2013
                                Resolved
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                                Resolved

                                Address: Hyderabad, Andhra Pradesh

                                Axis bank told me that i need to invest at least 25k P.A for 6 years to avail locker facility. I believed that investment would be in my account itself. Now they ask me to pay 25k for MAX NEW YORK Life Investment Plan . They had not mentioned MAX NEW YORK Untill today.
                                1) Is it mandatory to enroll in MAX NEW YORK Investment plan for a small size axis bank locker ?
                                2)Which bank does not have such a criteria?
                                Aug 13, 2020
                                Complaint marked as Resolved 
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                                  kanala.aruna
                                  from North Lakhimpur, Assam
                                  Mar 14, 2013
                                  Resolved
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                                  Address: Hyderabad, Andhra Pradesh

                                  My name is Aruna. My credit card number : [protected]. In November I didn't received the stmt so i didn't made the payment. In December I made the payment of Rs. 7576/-. In Jan month also I have make the payment of around Rs.4500/- (late payment, interest & service tax) of December as made the payment less. Last month EMI payment was Rs.3788.25/- due date was on 02-Mar-13 & I made the payment of Rs.3788/- on 18-Feb-13 through my saving account in axis bank as bank is not accepting more the rs.3788/-. I received this month the statement for Rs.3995.14/-. When I checked with customer care they said that due to 0.25ps we didn't received complete payment. the interest charge Rs.184.65 & service tax Rs. 22.82 this charges is levied to my account. There are fooling the customer.
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                                  Aug 13, 2020
                                  Complaint marked as Resolved 
                                  Please solve my problem.
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