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Axis Bank Complaints & Reviews

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Updated: May 25, 2026
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Axis Bank reviews & complaints page 59

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C
from Fatehabad, Uttar Pradesh
Mar 5, 2022
Resolved
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Dear Sir/Ma'am,

I have a running personal loan with Axis Bank last 4 digit 9132 and couple of month back I have requested bank for restructuring and moratorium regarding and presented by inability to pay the EMI.

Since last 3 days they scheduled collection agent visit at home. And it's ladies employee threatening to come at home with legal team and leave only after collection. Called several times and saying you have pay any how else tomorrow our team will be there.

Even saying you have to arrange some amount and some we will pay from our end due to our closing you may return it to couple of day later.

Sir, I have already raised concern regarding payment and bank not ready listen.

Please help and advice bank to behave in good manner. It's very bad experience with Axis Bank.
Apr 7, 2022
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Mar 07, 2022
Axis Bank Customer Care's response
Hi, we request you to share the registered mobile number for further assistance in the referred matter. Regret the inconvenience caused. Regards, Team Axis Bank
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    H
    HHarsh Maheta
    Mar 5, 2022
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    Address: Address: A5, Season 1 Agra Bombay Road, Kalani Bagh, Dewas, Madhya Pradesh 455001

    As already mention the bank that due to jobless and shortage of fund not in condition to pay the EMI of two personal loan :-
    ● Loan A/c no. PPR[protected]
    ● Loan A/c no. PPR[protected]
    so I request to the bank that please give me one week time as I am regularly doing the payment till last month but there agent MR. KHATRI +[protected] not having any knowledge that he can't reveal the loan detail to third person so he misbehave and lied that my phone is not reachable so its request please take immediate action on him and till that he must not visit to my home or else I am going to take action on bank
    Axis Bank customer support has been notified about the posted complaint.
    Mar 07, 2022
    Updated by HHarsh Maheta
    Please take action on this number on immediate basis

    Mar 09, 2022
    Updated by HHarsh Maheta
    How much time it will take to solve my query your team is still doing harassment and no update on AXIS BANK CASE
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      R
      Rajeshh90
      Mar 4, 2022
      Resolved
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      Resolved

      I had a salary account in Axis bank in 2019 and i left the job but am using that account regularly and my account balance was 3k approx till yesterday but today suddenly my account balance shows -25698.19 the amount is going negative without any information which is against RBI rules. So Please waive off the neagtive balance to continue the account.

      Thanks and regards
      Rajesh
      [protected]
      Apr 7, 2022
      Complaint marked as Resolved 
      Axis Bank customer support has been notified about the posted complaint.
      Verified Support
      Mar 06, 2022
      Axis Bank Customer Care's response
      Hi Rajesh, we wish to inform you that your account is in lien for INR 14, 462 towards C E Info Systems Li IPO RECOVE. Kindly fund your account in order to remove the lien and regularize your account. Regards, Team Axis Bank
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        V
        vasu mamidi
        Mar 4, 2022
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        Address: Guntur
        Website: Phone pe and google pe

        My axis bank transaction when used via google pay and phone pe are not happening. It shows Bank is facing temporary technical issue and could not proceed on

        Please look into it and resolve.
        Axis Bank customer support has been notified about the posted complaint.
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          A
          alokssgrl
          from Singrauli, Madhya Pradesh
          Mar 4, 2022
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          Address: Near Gayatri mandir road, Sai nagar colony, Ward no. 8,

          Today at 8:15 o'clock mu axis account 129 deducted, please take action this type of fraud and refund my money or deactivate any such subscription is activated
          Please take necessary action
          Apr 6, 2022
          Complaint marked as Resolved 
          Axis Bank customer support has been notified about the posted complaint.
          Verified Support
          Mar 06, 2022
          Axis Bank Customer Care's response
          Hi Alok, we request you to visit the following link: https://application.axisbank.co.in/webforms/axis-support/report-fraud-dispute.aspx and raise a dispute. We regret the inconvenience caused. Regards, Team Axis Bank.
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            D
            Dharani Gurusamy
            from Coimbatore, Tamil Nadu
            Mar 4, 2022
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            Hi I am Dharani, I have paid my credit card bill on March 4, 2022. But BRN amount of Rs 775 is auto debited on March 4, 2022. Due date of repayment is also March 4, 2022. Please repay my BRN debited amount.
            Axis Bank customer support has been notified about the posted complaint.
            Verified Support
            Mar 06, 2022
            Axis Bank Customer Care's response
            Hi Dharani, we request you to share your registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
            Mar 07, 2022
            Updated by Dharani Gurusamy
            Hi Thank you for the response. My registered mobile number is [protected] linked to my Axis bank account.
            Thank you so much for addressing. Registered mobile number is [protected].
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              A
              Asmita01
              from Solapur, Maharashtra
              Mar 4, 2022
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              Application is not working in my phone. Everytime it shows your account has been terminated. Whenever I call axis support everytime reply is your account is active now you can continue after this call. But after call whenever I try to login it says same message.
              Axis Bank customer support has been notified about the posted complaint.
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                R
                Rnavelkar
                from Bicholim, Goa
                Mar 4, 2022
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                Address: Bicholim Goa

                Refer to My CIBIL files indicating that there was a Personal loan for Rs.2, 500/- with an Ac No DPAFC[protected]A sanctioned on 05/12/2021. But I didn't borrow from Axis Bank. Therefore, please correct the same and notify CIBIL as well.Please deactivate account.
                Axis Bank customer support has been notified about the posted complaint.
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                  S
                  Shashank.Mishra
                  from Dehradun, Uttarakhand
                  Mar 3, 2022
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                  Address: Dehradun, Uttarakhand

                  Just now, 37.85 rs got deducted from my account and in description it is written as "SCG.VISA.POS".
                  I haven't done any transaction and it got deducted from my account.
                  Contact no: +91-[protected]
                  Axis Bank customer support has been notified about the posted complaint.
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                    P
                    Pratapsiha
                    Mar 3, 2022
                    Resolved
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                    Address: Mumbai

                    Hello,
                    I am receiving messages regarding bill payment of credit card number 8620 which I haven’t received or used or activated.

                    After multiple consumer care complaints I am still not a solution

                    Kindly help,
                    Pratapsiha
                    Apr 5, 2022
                    Complaint marked as Resolved 
                    Axis Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Mar 05, 2022
                    Axis Bank Customer Care's response
                    Hi Pratap, we request you to share the registered mobile number along with screenshot of the message received for further assistance. Regards, Team Axis Bank
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                      V
                      Vivek Tripathi 12
                      from Delhi, Delhi
                      Mar 3, 2022
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                      This is in continuation with my message regarding the not working of my FORX card in fact it worked only once . I have checked on website and it all OK .
                      I am sorry to say that I have trusted the Axis Bank more than required, and now I am paying for it.
                      Sooner than later, I will transfer my bank account to better service provider here or anywhere else .
                      Please let me know the procedure for
                      1 To close the bank account, remotely.
                      2 Getting it transferred out of Rawatbhata, remotely .
                      Axis Bank customer support has been notified about the posted complaint.
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                        P
                        P.K.Nandha Kumar
                        Mar 3, 2022
                        Resolved
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                        Resolved

                        Axis mobile application is not opening I'm getting, your account is terminated please visit to the nearest branch. Even i visited But still no use.
                        But internet banking is working but instead of showing my name it showing Insta kit number.
                        Almost 2 months over. But still my problem is not solved
                        Apr 6, 2022
                        Complaint marked as Resolved 
                        Axis Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Mar 05, 2022
                        Axis Bank Customer Care's response
                        Hi Nandha, we request you to share the registered mobile number along with details of the branch visited for further assistance. Regards, Team Axis Bank
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                          D
                          dineshm19
                          Mar 2, 2022
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                          My Axis Credit Card is not working.
                          The error message being shown is "Your Mobile Number is not updated with us for online transactions"

                          I tried all the different methods like
                          Axis Mobile - Services & Support - Services - Update Mobile Number

                          Set the pin using the Mobile App, Readjusted the domestic transactions limits.

                          I contacted the customer care centre twice and which didn't resolve my issue.

                          Please resolve this issue ASAP
                          Axis Bank customer support has been notified about the posted complaint.
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                            N
                            NEm Jakhar DK
                            Mar 2, 2022
                            Resolved
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                            Resolved

                            Address: Pin 500015

                            I'm not received my Flipkart axis credit card...
                            Register number is [protected]
                            Apr 11, 2022
                            Complaint marked as Resolved 
                            Axis Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Mar 05, 2022
                            Axis Bank Customer Care's response
                            Hi, we wish to inform you that card has been dispatched through SPEEDPOST via AWB no.: AX[protected]IN and is intransit. Regards, Team Axis Bank
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                              J
                              Jay Panchal11777
                              from Powai, Maharashtra
                              Mar 1, 2022
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                              Waiver of Non-maintenance Charges

                              Hello Team Axis Bank,

                              I have a current account from more than 8 years with Axis Bank.

                              Account name - Plastovision International
                              Account number - [protected]

                              I have been charged 14990₹ of non-maintainance of balance charges.

                              Due to some incident we had to shut our business due to outstanding payments from the clients which are due till date.

                              We had no...
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                              A
                              apeksharathod30
                              Feb 28, 2022
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                              I've jobless and hence salary is not credited since 8months but my account is still salary account and axis bank is charging me 100 rupees per month. This is ridiculous cz after 3months of no salary, the account should be saving account. I've also received sms but still it's showing slaary account. I've tried reaching branch and they are not helping me. Customer support not helping me. This is stressful for me to pay this much money without any reason. And now my account showws lean and it's not getting clearing from one month even after adding funds to it.
                              Axis Bank customer support has been notified about the posted complaint.
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                                M
                                madhav888
                                from AHMEDABAD, Gujarat
                                Feb 28, 2022
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                                I have a Axis bluechip fund - Regular growth with Folio number[protected] for which ECS is deducted on 1ST of every month.
                                I have purchased it from ICICI direct.

                                In feb, the ECS was presented on 31ST Jan to ICICI bank . Due to insufficient balance, it was presented on 1st Feb and the SIP amount of Rs2000 was deducted.

                                Still, ICICI bank deducted Rs 590 on 4th feb.

                                Kindly revert on [protected] as to why the ecs was presented on 31st Jan and who will refund Rs 590 ? As per RBI rule, ECS is to be presented on the stipulated date.

                                regards,
                                Madhusudan
                                Axis Bank customer support has been notified about the posted complaint.
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                                  D
                                  diwaker.k
                                  from Delhi, Delhi
                                  Feb 28, 2022
                                  Resolved
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                                  Resolved

                                  This is happening with me second time, because of covid circumstances i lost my job and not working from a long time. 1st i asked for a settlement and they agreed on 40, 000/- but after 2 days i got a settlement letter of 60, 000/-. Then again someone called at my in-laws house and their neighbor and saying this person stole money and run away. again i asked for the settlement amount of 40, 000/- but again they have sent me a letter of 60, 000/-. my family receiving calls from many numbers, i got a call from[protected] Named Amit Chaudhary, he clearly denied that no one called and i asked for 60, 000/- settlement amount which is completely false allegation against me. below are the numbers my in-laws receiving calls. [protected] [protected] [protected] [protected] I do have some chats that he mentally harassment me to call my all the family member and threaten them until i pay 60, 000/- and the other hand the lady who sent me the settlement letter not responding to calls. her name is Manisha Bhandari her number is +91 [protected] her branch address is Axis Bank Limited I Axis House I Plot No. I-14, Tower - T2, 2nd Floor, Jaypee Greens Internal Rd, Noida, Uttar Pradesh 201304. Are anyone from the bank are allowed to call anyone from my friends and family's and harass them? Are anyone from axis denied that they are not from the bank after harassing my family? Are anyone allowed to make such calls and use the bad language? I am willing to pay 40, 000/- which i promised and confirmed by the with the person who called me on WhatsApp from [protected] named Pratik Walia.
                                  Apr 1, 2022
                                  Complaint marked as Resolved 
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Mar 01, 2022
                                  Axis Bank Customer Care's response
                                  Hi Diwaker, we request you to share the registered contact details for further assistance in the referred matter. Regret the inconvenience caused. Regards, Team Axis Bank
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                                    vivekkumarkanthi
                                    from Chennai, Tamil Nadu
                                    Feb 27, 2022
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                                    Charge Penal interest without any reason

                                    Address: Chennai

                                    My home loan EMI date is 10th of every month but last month axis Bank didn't auto debit the EMI amount so I called the customer care and they said due to technical reason the ECS was not executed and they ask me to make manual payment and I made it. But this month they have charged rs.1733 on my loan account as Penal interest. Even after repeated follow up the bank has not taken action or resolved the issue. One of the painful thing as a...
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                                    Gopi Arumugam
                                    Feb 27, 2022
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                                    My account balance is showing negative amount im using past 10 years..

                                    But now unable to use axis bank card..
                                    Axis Bank customer support has been notified about the posted complaint.
                                    If you make it as positive amount (0)
                                    I will continue to other wise i will close my account
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