Axis Bank Complaints & Reviews

Inspite of sending cheques before the due date the same are not presented by axis bank and
Undue penalty and interest is charged for non- realisations.
No separate counter is available to register the complaints.
The unrealised ( not presented) cheques are not returned inspite
Of several reminders. The balance outstanding doesn't seem to
Reduce after months even if regular payment is made and all this
Due to illogical penalties and interest.

Axis Bank debited Rs. 17.80 and ST Rs. 2.20 wrongly on 28.07.2012 from my a/c [protected]. First I went to my Branch at Berhampore on 04.08.2012, the bank employees are not agree to entertain about the small amount deduction. A/C Statement shows the charge due to "CONSOLIDATED CHARGE" But after sending a complaint, Axis Bank mail me that the said charge is due to "Off-us ATM Withdrawal Charge" Then I call in toll free service no[protected]. But from the opposite side of telephone request me to give him my 4 digit PIN code to verify the actual cause. I embarrassed at the system. Can any one say me what should I do?

I made net payment Rs.2759.00 to nashik municipal corporation on 25/7/2012 using debit card of SBI via Axis bank window but neither payment is not made to NMC nor it is returned to my SBI account ( Money Rs 2759.00 is deducted from my SBI a/c). SBI a/c no. is [protected]. The transcation pos is[protected]. The payment is made for house tax. The index no of my house is 3151050 and house no is [protected].
Either the payment should be made to NMC against the house tax or money should be deposited to my SBI a/c.
Contact no [protected]
Email id is shrikant.[protected]@gmail.com

HI,

I am using corporate gold credit card from axis bank this is regarding the interest rate which is reflecting in my this month statement of amount 324 rs +service tax.
My last month statment is of 8420 rs and i have made a payment of 6000 rs and remaining balance is of 2400 if you calculate it for 3 % it will come around 80 rs +tax .
But when i talk with your executive she told me that charge will for whole 8420 rs how can u charge for whole amount if the remaining amount is only 2400 rs is this policy that you are looting people.

It means that if i have made payment of 8419 rs then u will going to 324 rs intrest of remaining 1 rs.

Kindly look into this do the needful.

Regards,
Qasim Ali
[protected]

CREDIT CARD CHARGES
I have credit card of Axis bank and everty month i used to pay the bill by online gate way but in the month of july 12 i have received message that your credit card payment received on 31st July by direct dabit facility and as per sms i have not paid my credit card bill but on 1st Aug i have received message that you have not paid your credit card bill,

I dont understand that why axis bank send the SMS to the customers that your credit card payment received on 31st July, and what we can understand from this SMS as per toll free number they told me that this is format of SMS for direct debit. Pls check the sms written below and due to the sms customer has to suffer and cherges are applied on credit card of Rs. 300

SMS as below -

Dear Customer,
Payment received for amount of rs. 3716.01 for credit card number on 31-JUL-12

Dear Sir,

I am having a account in ICICI BANK greater kailash branch New Delhi. A/c no.[protected]. On dt. 30.7.12 i have withdrawal Rs. 10000/- from AXIS bank Daryaganj branch atm but the amount got deducted from my account & i have not recd. the cash.

Kindly look into the matter.

ATM detail is :-

AXIS BANK DARYAGANJ BRANCH 2ND ATM.

Myself S.A Paul PGT Physics K.V No. 2 AFS Chakeri kanpur had applied for FD for Rs. 1 lakh(50 thousand each), in above Bank on 31st May 2012
outof my SB account. The money was withdrawn on same date and FD's were made and dispatched at my address but till date no certificates are recieved. Bank says that the certificates have been dispatched but no certificate is recieved.
Kindly take neccessary action at the earliest and do the needful.
Mob NO. [protected]

On Dated 19.03.2012 time 7.02 am trying to withdraw Rs : 100/- and 400/- but the transction was unsuccessful due to their was a minimum withdraw of Rs : 500/- but after 5 minutes and i cancelled the transction. I got an SMS of RS : 2000/- debited from my Account it is a SBI ATM Machine technical fault.But after a long follow up to Axis Bank and SBI Bank their is no response and no any kind of help from bank


This are Some mail of Followups with Axis Bank

Dear Sir/Madam,

Kindly revert on urgent basis as we are awaiting for your reply.


With Regards,

Padmaja
Assistant Manager- Operations,
Solapur Branch
Ph No[protected]/22/23/25/26
AXIS BANK LTD


-----Forwarded by Padmaja Waghmare/AM/266/AXISBank on 04/03/2012 06:47PM -----
To: Anand Dave/AM/ACC/RBP/[protected]@AXISBank
From: Padmaja Waghmare/AM/266/AXISBank
Date: 03/29/2012 03:38PM
Cc: Solapur Operationshead/266/[protected]@AXISBank
Subject: ATM QUERY
(See attached file: PADMAJA.jpg)





Dear Sir/Madam,

One of our customer a/c no [protected] named as Aamir Shaikh was trying to withdraw cash from SBI atm for Rs.2000/- dt 19/03/2012 time 19:02pm. There was error in the system & cust has not ben received money & get receipt contains message that SORRY UNABLE TO PROCESS, but customers a/c has been debited for the same amount on same date & same timie. We have lodge complaint, iD[protected].We got revert from the CCRS dept as SBI has been rejected the same complaint as the same transaction is successful.
As per customer concern, he has not received money. Kindly revert immidiately.Please find scan image of receipt.


With Regards,

Padmaja
Assistant Manager- Operations,
Solapur Branch
Ph No[protected]/22/23/25/26
AXIS BANK LTD

I have got a call from [protected] on[protected] as per the call it's from police control Delhi and told me that there is an arrest warrant in my name and going to provide the details to local police to arrest me. Then he gave me a no. [protected] said name Advocate Malik, i called him and he informed to deposit Rs. 5416/- in Axis Bank CC immediately and gave continuously follow-up to deposit the same to stop the warrant.

I had taken a credit card in past and have used Rs. 10000/- against which i had made payment of Rs. 16000/- and have the receipts for the same. there is no issue for the same but how can this Banking personnel call in the name of Police and Advocate to afraid people? Kindly take an action to stop this kind of ridiculous & fake calls which can spoil the impression of our Police Department to which we have proud a lot.

I just want to request all the consumer not to use any product of AXIS Bank and specially the Credit Card.

I was working for axis bank washim branch for almost 1yr 5 months it has been six months to live this job i still havent received my pf amt inspite of many follow up with hr its still pending i have submitted all documnts whilr lieaving job and resubmitted when demanded by hr
Now they are saying they want more 45 days i want compensation for it they have relied after my approaching to them
The HR havent had courtsey to receive the call or reply to mail

Hi,

Having been a Priority Customer of Axis Bank, I would strongly recommend anyone from using this.

The Relationship Managers dont care about the customer or what can be done.

Any specific reqeusts get the same attention as that of any other customer.

Strange but true - customer service levels aren't the relationship manager's priority.

This is in regards to Home Loan Approval No.
PH_LNPHG_FLOATING/771547/RAC-DELHI RAC/12 -13, Nobody is responding to
my complaint for long time now, Bank has denied to provide the loan at last
moment even after approving it, they even didn't refused and kept us
on hold for very long time which lead us to pay huge plenty to builder
because of delay in Builder Demand, Our all efforts, time and money got
wasted that we put approving this loan and got suffering by paying extra plenty,
so request you to look into the matter and get processing charge and
extra plenty compensated on priority basis before I seek any Legal
Assistance on this, AXIS bank and their services are worst in all, I
will make sure nobody in my knowledge gets victim of Axis Bank and will
publish this experience all public sites, Social sites and consumer form how
AXIS bank makes fool of their consumers.

Br,
Rakesh Bora
[protected]

This is extract of statements I sent as complaint to Axis bank, which remains unsolved.

Hi,

My account is charged during month endings in a non-transparent manner. On some months is Rs 100/- then next month is Rs 200/-. I went to my bank branch and aked them to explain their charging methods and presented to them my previous sets of complaints. to my utter surprise, he replied that my atm can be used only 3 times...

Dear Sir,

I have taken a home loan of Rs. 35 Lacs from AXIS BANK , RAC NOIDA for purchase of a flat in name of myself and my wife Mrs. Shilpa Sharma in Krescent Homes, Jaypee wish town , Noida.

My power home loan account no. is
PHR[protected] and customer ID is [protected]

JayPee wish town Noida is charging interest of amount Rs. 12657.55 on account of delayed payment of Rs 35 Lacs received by Jaypee from Axis Bank as disbursal of home loan amount.

Jaypee has refused to waive off this interest.

As regards the liability to pay this amount, the same lies squarely on Axis Bank, as they delayed payment of Rs. 35 Lacs to Jaypee; the due date fro which was 28 Jan. ,2012 but they deposited the cheque only on 08.02.2012.

Jaypee OFFICE HAS said that the cheque no. 944009 dated 30.01.2012 of Rs. 35.00 Lacs dated was received by them only on 08.02.2012 and as a result, a penal interest of Rs. 12657.55 has been levied. They have refused to waive off this interest.

This cheque of Rs. 35.00 Lacs was to be paid by AxiS Bank directly to Jaypee and as such Axis Bank is responsible for the delay and hence should pay up the amount of Rs. 12657.55 to Jaypee.

More shockingly, AXIX Bank has charged a sum of Rs. 11340/- from me on account of interest on advance disbursals which I understand is the interest for the period 30.01.2012 to 09.02.2012 and was paid by me vide cheque no. 208082.

Thus, I have suffered a double penalty for no fault of mine. The fault lies squarely with AXIS BANK.

In these circumstances, AXIS BANK SHOULD either pay Rs. 12657.55 to Jaypee or refund Rs. 11340/- to me.

MANISH KUMAR SHARMA

On Sun, Jul 22, 2012 at 6:09 PM, veera swamy <[protected]@gmail.com> wrote:


AXIS BANK CORPORATE CARD

Name K.DURGA BHAVANI

Date of Birth [protected]

CARD NUMBER [protected]
PIN NUMBER 9597
VAILDITE 06-11 TO 05-14

FATHER NAME : SUBBARAO
MOTHER NAME : ANJAMA
HUSBAND NAME : KOTESWARA RAO

MOTHER SUR NAME : KANCHARAGUNTA
HUSBAND SURNAME : KANADARI

CUSTOMER SERVICE NO : [protected] OR[protected]

i have an saving a/c on axis bank sector 7 in ballabgarh.but they are not sending statement from long time so plz i[censored] can resolve this problem than plz do somthing soon. my a/c number is [protected] named mohan ram f.c.a 499 chawla colony ballabgarh. phone number [protected].if bank can send me the statement on my email i.d then plz send it soon for financial year april 2011 to mar2012 on this id yogesh.[protected]@gmail.com. this is my son email id.plz revert soon i waiting for the responses by you.

Hi,

This is let all the consumers know that AXIS Bank is one of the worst bank to operate. They unnecessarily charge for no fault of customer and easily get away. i spend almost 6 months trying to get answer for the deduction done to my account but no response from any of them including supervisors.

I finally pre-closed my loan account. As i was talking to my colleagues yesterday i learnt they have also faced similar issues with AXIS Bank and is unable to get response.

They give hundred and one promises before they sell their product and then customer has to chase them up once they sell.

Regards,
Shobitha

Hi,


Home loan reference no. PHR[protected]

Worst service ever faced in my life.
I recommend any public/government bank far better than Axis Bank service.

Every Month there is a harassment call for not paying EMI,though given ECS Mandate form signed thrice.
For the past 7 months,I am paying EMI through Cash or Cheque.

This makes my credit history worst.





Regards
Palani

I applied for a personal loan in mid June and after some round of verification, Axis Bank says the loan has been approved (mind it!) and and on 27th June I signed the agreement and gave 24 post dated cheques to the Gachibowli Barnch and they said I will get the loan within couple of days. After 7-10 days of waiting to hear back from them, I started calling the DSA/DSE Suresh but he doesn't even bother to pickup the cal. When I visited the the bank then they are saying the process is still not done because of some permanent address related issues. How come they give this kind of foolish reasons after they say the loan is approved and take cheques. Now, after a long wait, Suresh is saying they have couriered the draft on Monday (I don't believe this guy actually) and NOT received the draft yet. I don't know how many days I need to wait for a BlueDart (as per Suresh) delivery.

If this is the service when you are selling a new product, I can guess what kind of service I can get once loan is disbursed (not sure though it will happen or not).

One thing for sure, I had a feeling that only ICICI is big **** but they are not alone. I will at least close my 5 year old Axis savings account for sure just for my mental satisfaction.

Hi,

For Mhada Lottery Following application were submitted.
[protected], [protected], [protected], [protected], [protected], [protected]

Three out of six ECS refunds received. Three more ECS refunds are awaited.

Contacted Mhada enquirey : MHADA Asked me to contact Axis bank where application was submitted.
Contacted Axis Bank Pimpri Office : Bank asked me to write to customer care.
Mailed to Axis customer care : It has asked me to sepak to customer care online and speak to MHADA.
Spoken to customer care online support Asked to contact Again to Mhada Office.

So it seems going in loop and till date no refund received.

Feel free to connect me on [protected]

Thanks and Regards
Rajaram Sonawane
[protected]
[protected]@gmail.com