Claimed

Axis Bank Complaints & Reviews

2.6
Updated: Dec 5, 2025
Complaints 12999
Resolved
6561
Unresolved
6438
Contacts

File a complaint to Axis Bank

Having problems with Axis Bank?

File a complaint and get it resolved by Axis Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Axis Bank reviews & complaints page 60

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
P
Pradeep Namawar
Feb 19, 2022
Resolved
Report
Copy
Resolved

Address: Degloor

No Dues Certificate
Mar 25, 2022
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Feb 19, 2022
Updated by Pradeep Namawar
LIC Credit card No Dues Certificate
Verified Support
Feb 21, 2022
Axis Bank Customer Care's response
Hi Pradeep, we request you to share your registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    Sachi Narayan Patra
    Feb 18, 2022
    Report
    Copy

    Address: jp nagar bangalore
    Website: axisbank.com

    Hi I am weitting this for second time last time you didnt taken any action about my complain. I am getting calls from your recovery& througg whatsapp for minimun payment.The same people are calling me as i complain regarding them.I am not staying in that address.I already my new residence address by visiting bank.but not able to update in credit card because my credit is blocked.After i informed also they are visiting my home old adress where my old mom & dad is staying there.They are misbehaving them i have all the call records whatsapp msgs. Last time i didnt get any resoulation.the same people are visiting because i complain against them. went to bank Bank manager told me to send the mail.They are using abusive and unprofessional language and asking me to repay the amount of loan. However i already paid the 6k amount requested by the one of there team member and i do have a call recording as well. But there collection team agents are not ready to listen to that recording and threatening me to pay the amount. I paid the loan amount but it seems like How the uneducated people has joined in axis.Please do the needfull as i am scared of getting there calls visiting my old address. This is something embarassing and harmful for me and my family members.Pleas i this if I will not get any response from here i will visit police station and court because i dont have any other option.
    This is not address yet where they are visiting for the amount.
    My official mail id.- Sachinarayan.[protected]@conduent.com
    Axis Bank customer support has been notified about the posted complaint.
    Feb 18, 2022
    Updated by Sachi Narayan Patra
    Hi I am weitting this for second time last time you didnt taken any action about my complain. I am getting calls from your recovery& througg whatsapp for minimun payment.The same people are calling me as i complain regarding them.I am not staying in that address.I already my new residence address by visiting bank.but not able to update in credit card because my credit is blocked.After i informed also they are visiting my home old adress where my old mom & dad is staying there.They are misbehaving them i have all the call records whatsapp msgs. Last time i didnt get any resoulation.the same people are visiting because i complain against them. went to bank Bank manager told me to send the mail.They are using abusive and unprofessional language and asking me to repay the amount of loan. However i already paid the 6k amount requested by the one of there team member and i do have a call recording as well. But there collection team agents are not ready to listen to that recording and threatening me to pay the amount. I paid the loan amount but it seems like How the uneducated people has joined in axis.Please do the needfull as i am scared of getting there calls visiting my old address. This is something embarassing and harmful for me and my family members.Pleas i this if I will not get any response from here i will visit police station and court because i dont have any other option.
    This is not address yet where they are visiting for the amount.
    My official mail id.- Sachinarayan.[protected]@conduent.com
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      M
      mony sachdeva
      from Chennai, Tamil Nadu
      Feb 18, 2022
      Report
      Copy

      Address: Dellhi

      Hi my name is mony sachdeva, my father is having a bank account with axis bank mukherjee Nagar.There is a cashier named aman and he is so biased.my father's he is in hospital, I came to the branch to get 5000rs cash.i gave him self check of 5000rs. After that I submitted my aadhar card..and from 50 minutes I was waiting for him.he is not able to give cash...very bad customer service..go for icici bank..they are not understanding the word emergency...very bad bank and bad people.
      Axis Bank customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        M
        MohamedAbdullah
        from Jangaon, Telangana
        Feb 17, 2022
        Resolved
        Report
        Copy
        Resolved

        Address: chennai

        Axis bank loan number PPR[protected] paid and sent to Axis agent Abdul rahman and dinesh, . and they are sying loan is not recieved. but loan is paid in axis bank webiste got the reciept. After paid and accepted hours visting home by axis agent is not good. Already raised case with RBI Ombudsman and spoke with lawyer . But these kind of bank actiivites must close.
        Mar 28, 2022
        Complaint marked as Resolved 
        Axis Bank customer support has been notified about the posted complaint.
        Verified Support
        Feb 23, 2022
        Axis Bank Customer Care's response
        Hi Abdullah, as per our records, we wish to inform you that the loan account is closed. Regret the inconvenience caused. Regards, Team Axis Bank
        Apr 19, 2022
        Updated by MohamedAbdullah
        I didn't recieve any NOC from your side till now? how do you are sayig loan is closed?
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          T
          thamarai selvan s
          Feb 16, 2022
          Report
          Copy

          Am using axis bank saving account mahendra world city branch.. already my account 5000inr hold from Maintaince charges purpose .. so against jan 2022 reduced consoldated charges and gst. Please refund my charges take action... bank side not proper response..
          Axis Bank customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            T
            Feb 16, 2022
            Report
            Copy

            Hi sir I have received legal notice mail from axis bank regarding my dues of personal loan. But just to inform you sir I am paying my emi regularly on time but the only matter is I am not paying through axis bank account I am using different account to pay my emi because axis bank account which I was using at the time of taking loan is salary accounts and after loosing job due to covid that accounts is not in use. But even paying my emi on time they charging me for not paying through axis bank account 450 around every month and also charging interest on this due they have deducted INR 8284.19 from my account even informing many times on phone call that why you are charging me bounce charges if I am paying my emi on time they only say you are not paying through axis bank. I have mailed them also after my amount get deducted to correct that but there was no response so I have adjusted my deducted amount on last emi now they are sending me legal notice mail. Sir please help me on this matter from my side I have already paid my full payment.
            +1 photos
            Axis Bank customer support has been notified about the posted complaint.
            Feb 20, 2022
            Updated by [email protected]
            What is the status
            Verified Support
            Feb 21, 2022
            Axis Bank Customer Care's response
            Hi Mudit, we request you to share your registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
            Feb 21, 2022
            Updated by [email protected]
            [protected]
            [protected]
            Helpful
            Found this helpful?
            1 Comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              P
              pearl malhotra
              Feb 16, 2022
              Report
              Copy

              Loan Recovery Agent Harrasing and Torturing my Dad Mentally

              My Family took an Education for me in the year 2017, worth around INR 6, 85, 000 Loan number : ELR[protected], Customer Number :[protected], My passing year was 2020, Due to the Covid, I was not Placed in any college and moreover my mom got retired the same year in feb'20. From the Year 2017 we was continuously paying our EMI's. Due to my Mom retirement and i also was unemployed, My family till then continued to pay the EMI's from their life savings from year 2020 to 2021. My family life savings got exhausted and we were not able to pay the EMI's from September'21.. From the last 6 month we were not able to pay our EMI's due to the financial condition going on and covid imacted us a lot financially as well as mentally. Last month Some Harendar Singh Loan recovery agent contacted us saying that he is ready for the settlement for INR 4, 50, 000. Initially we agreed when we start to ask for money from our relatives, Selling some of our assets. We were not able to arrange that much amount, So we clearly told us that we are unable to pay this much amount. we can pay max upto 3.8 - 3.9 Lakh INR(Around 4 lakhs). Since the time we told him this he is constantly harrasing my father, Abusing him, Saying cuss words to him, Today my father was crying because of him . He was also saying things like i would send police and arrest you, I will ruin your life . Abusing so Badly, Talking in a very rude manner. My father has a BP high Problem and he is also a senior citizen, If something happens to me father i would be telling that he would be the one responsible for constantly harrasing, abusing my father. We are not Denying to pay the amount, We are eve Ready for the settlement but the money he is asking we dont have that much. We can arrange max to max of 4 lakh. and even arranging for 4 lakh we are borrowing money from maret family friends and relatives and selling some of our asstes . such that we can get free of the loan and can live tension free.
              Axis Bank customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                San_21
                from Bengaluru, Karnataka
                Feb 16, 2022
                Report
                Copy

                Address: Bangalore
                Website: www.axisbank.com

                I had a credit card with Axis Bank, and I opted for settlement in November 2020. But Axis Bank's representative did not give me the clearance letter. He said I will receive it later. But I have not received it. When I checked with him, he said he left Axis bank and requested me to contact Axis bank directly. I have been contacted by many Axis Bank representatives, but no one resolved my issue.

                I am still getting a lot of calls, emails and messages to clear my dues. Every month one or the other person calls me asking for the payment. I told them I already settled my card and I wanted a clearance letter. They are only concerned about the payments, but they are not bothered about the clearance letter.
                Axis Bank customer support has been notified about the posted complaint.
                Verified Support
                Feb 23, 2022
                Axis Bank Customer Care's response
                Hi, we request you to share the registered mobile number for further assistance in the referred matter. Regret the inconvenience caused. Regards, Team Axis Bank
                Feb 23, 2022
                Updated by San_21
                [protected]
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  M
                  Manoj Trader
                  Feb 15, 2022
                  Resolved
                  Report
                  Copy
                  Resolved

                  NEFT amount debited but not credited to receiver

                  I Geetha Aleti (a/c no.[protected]), has transferred 12, 000 rupees NEFT transfer to Ravi Kiran (a/c Bank of India no.[protected]), on 03-Feb-2022.However, the payee did not receive the payment but deducted from my account.Kindly look into the issue and do the needful
                  recipt no .7EIRIX4P8624...
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy
                  V
                  vishal shah1
                  Feb 15, 2022
                  Resolved
                  Report
                  Copy
                  Resolved

                  Foreclosure charges for car loan

                  Please waive off the foreclosure charges on car loan account as I already paid 42 emi out of 60 which is 70%. Still 5% foreclosure is levid.

                  At the time of agreement it was told that after 12 months of emi no foreclosure charges will be applicable....
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy
                  V
                  vishal shah1
                  Feb 15, 2022
                  Resolved
                  Report
                  Copy
                  Resolved

                  Please waive off the foreclosure charges on car loan account as I already paid 42 emi out of 60 which is 70%. Still 5% foreclosure is levid.
                  Mar 27, 2022
                  Complaint marked as Resolved 
                  Axis Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Feb 17, 2022
                  Axis Bank Customer Care's response
                  Hi, we request you to refer to the following link https://application.axisbank.co.in/webforms/axis-support/sub-issues/sub-issues/loans-car-feescharges-1.aspx for information on the same. Regards, Team Axis Bank.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    G
                    govinduvsl
                    from Chennai, Tamil Nadu
                    Feb 15, 2022
                    Report
                    Copy

                    I am using Axis bank flipkart credit card and Select card with same limit from last 6 months.
                    Suddenly both the card limits are merged but the both cards are having different benefits and joining fees also. Customer care executive replies close one card but how can i close one card as i paid 3000 Joining fees.
                    There is no proper response from customer care.
                    I want to use both the cards please unmerge the cards.

                    Registered Mobile Number - [protected]
                    mail ID : [protected]@gmail.com
                    Axis Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Feb 22, 2022
                    Axis Bank Customer Care's response
                    Hi, we would like to inform you that as per Bank's internal norms, if a customer holds more than one credit card, the limit of all the cards gets merged. Regret any inconvenience caused. Regards, Team Axis Bank.
                    Feb 22, 2022
                    Updated by govinduvsl
                    Did not received any response
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      G
                      Gourav Dutta cob
                      Feb 15, 2022
                      Report
                      Copy

                      I am Gourav Dutta, from coochbihar.I got a message 06, 02, 2022from regarding the axis bank job, and there it was mentioned to call[protected].I called him and he told he is working in axis bank.he told share my documents on Bidisha sen-[protected].then he told 211 payment for application form, after payment he told me to wait for 3 days. after 2 day s I got a call from mr.chakrabarti mb-[protected], he told me he is calling from selection department of axis bank, and told me to send 2270 rupees and that will be refunded to my salary account went join the job.aftre payment he send a confirmation letter.and he told my joints date 15 Feb.then 15 Feb 8.50 am I got a call [protected]from duty officer he told me to send 19670 rupees for 24 hours then the money refunded to my account.he told after payment I got a joint letter, I card and G pass.then I payment this amount, but those people not send any one. Sir please kindly check those people and confirmation letter. account number in which the asked me to send money is, MAHARASTA BANK, ac-[protected], IFSC-MAHB0002068, PUSHPA MANDAL. AXIS BANK, AC-[protected], IFSC-UTIB0004320, S MANDAL
                      +1 photos
                      Axis Bank customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        P
                        Prabeesh Thiya
                        Feb 15, 2022
                        Report
                        Copy

                        No Objection Certificate

                        Dear team,
                        Hi Rakshita here, i have settled my credit card in February 2021.
                        I had the proof. But still the bank is unable to send me the "noc" for the same.
                        Please dont tell me the standard process, i already gone through that.
                        I have already discussed this with the customer care as well as bank executive, but still i am not able to receive "noc".
                        When can i expect the noc letter from your end??...
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy
                        G
                        Gulshan S Pahwa
                        from Ludhiana, Punjab
                        Feb 14, 2022
                        Report
                        Copy

                        Hi,
                        My name is Gulshan Pahwa. I relieved from Axis Bank on 28th Dec, 2021. I had submitted all given assets before relieving & taken confirmation on mail, still my full & final not received. I have also called & mailed respective HR official & my supervisor many times, but there's no satisfactory response.
                        I'm surprised how such mismanagement in an esteemed bank.
                        Axis Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Feb 16, 2022
                        Axis Bank Customer Care's response
                        Hi, we request you to share the registered mobile number for further assistance in the referred matter. Regret the inconvenience caused. Regards, Team Axis Bank
                        Feb 16, 2022
                        Updated by Gulshan S Pahwa
                        [protected]
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          M
                          Mukundaj
                          from Delhi, Delhi
                          Feb 14, 2022
                          Report
                          Copy

                          Address: Pune

                          Very pathtic service from Axis Bank.
                          Currently My home loan ROI is 7.35 and market current ROI is 6.7 %, So I called Axis bank executive to reduce the same but still I didnt get response from them. I call them 4 times within month but still they havent reduced the same.
                          Axis Bank customer support has been notified about the posted complaint.
                          Feb 18, 2022
                          Updated by Mukundaj
                          Issue has not resolve yet. Axis bank has not reduced ROI and I am still paying my home loan at high Interest rate. Please help.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            R
                            rushi_m
                            from Karad, Maharashtra
                            Feb 14, 2022
                            Report
                            Copy

                            Axis Bank debited money without any consent and the amount is rupees 1770 and even from axis bank they are not responding.
                            +1 photos
                            Axis Bank customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              B
                              brijeshb
                              Feb 14, 2022
                              Report
                              Copy

                              Address: Galleria branch, gurgaon haryana
                              Website: axisbank

                              With refernce to my account with axis bank from more than 10 years & most of the time they deduct the anonymous charges by the name of gst & consolidated charges & this feb 22 month they have not disappointed me & deducted some 2800/- as consolidated charges & 502/- for gst charges.. This time & everytime amount has been deducted without my single notice/message or any prior information.

                              I feel cheated by the bank & request you to help me to get my amount back . i tried to contact customer care of the bank but its always busy or they have technical glitch due to which they dont fetch out the account details & ask to call back after an hour.

                              requesting rbl /ICCF to take strict action against the bank & help to get my money back.

                              thanks
                              Brijesh Bhatia
                              [protected]
                              axis bank
                              Axis Bank customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                sunesh ms
                                Feb 14, 2022
                                Report
                                Copy

                                I have a salary account in Axis bank and I am using this account last 7 years. Bank has detected an amount of 7750 rs + 1395 rs (18% Tax) [Total 9145 rs] from my account as a consolidated charge yesterday(13-Feb-2022). I want to know, on what reason Axis bank detected this amount without any information and kindly requested to refund this amount?

                                Sunesh.m
                                [protected]
                                Axis Bank customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  Z
                                  Zubair13
                                  from delhi, Delhi
                                  Feb 13, 2022
                                  Report
                                  Copy

                                  In august 2021 axis wrongly delivered credit card to my home through misleading me and making fraud with me now demanding outstanding amount on credit card for which i have already issued a complaint and shown my disinterest for the same.
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit