Axis Bank Complaints & Reviews

Dear Sir/ Madam,

I am holding an account i.e. [protected] in your bank and this is reference with my application dated 7/09/2010 which I personaly gave to bank stating the complaint that I am not satisfied with your services because when I was opening this a/c in your bank I was not been informed by "Mr Sachin" who was the executive of your bank that the minimum balance of amount Rs 5000 is mandotary to maintain in acount otherwise Rs 700 will be charged. Deduction have been made continously from my account with informing me and I wrote and application to you as well regarding the same but no action has been taken yet.So I kindly request you to refund that particular amount and convert this account to Zero Balance Account. Whatever formalities are required you can let me know.


Your sincerely
Sonali
A/C no [protected]
mob [protected]

I have book rail ticket on 03.09.2010 through MakeMyTrip. And payment done by my Debit card (Gold Card) against my account no [protected]. I have received payment details, where it shows Bank/Card Charges : Rs 79.When i telecom with MakeMyTrip they told me this is from my side. When i asked to Customer care executive of Axis bank he told me they charge around Rs 11.30/ per transaction.
When I called at Panvel branch of Axis they told me it will credited after one or two days but it is not done. I have email communication with them but they don't give me satisfactory reply. Also when i went to Axis Bank Branch and meet Mr Dhananjoy Kumar Barnwal but it is not co-operative. Till date they are not credited my money after proper charges.

I am banking with Axis Bank, Satna (M.P.) with Account No. [protected]. Last march bank debited Rs.1500/-+ST without any intimation. After enquiry they informed that due to non-maintaining minimum balance action has been taken. Sir, the a/c was opened under special scheme by bank providing Smart Priviledge Facility to the normal A/c applicant. But the same was converted into normal Smart Privildge Account with minimum Balance restriction of Rs.5000/- without any intimation. I applied to the bank in consultation of the Bank Manager to convert the account into normal A/c with minimum Balance restriction (quarterly) Rs.2500/-.

Again on 25.09.2010, bank has debited Rs.2150/-+ST with the same reason although I have applied for normal saving a/c with minimum balance of Rs. 2500/-. But now the bank says I have no such account where minimum balance is Rs.2500/- and the deduction of amount from my hard earned money in the bank's custody without intimation (neither written nor telephonic) is right.

Please do the justice and instruct bank to stop such unjustified/unauthorised practice.

Dipti Kumari/Karunesh

I had lost my ATM card before five months in an Axis Bank ATM.I called Costumer care and blocked the card.Next day axis bank Malappuram called me and informed that they have received my card and requested me to collect the card.I collected the card and requested them to activate,the staffs told me that I have to call costumer care for activation.I called costumer care for activation,but they wanted me to contact any branch.I contacted Malappuram Branch and submitted the request on 30th July 2010.Now it is 4 months over ,but my card is not activated.Once I checked my card in an Axis bank ATM I lost it again in the machine.Again I went to the bank and collected it.Since that I am visiting the Malappuram Branch around 10 times for this purpose.But still my card is not activated

This way they are cheating me
My Mob [protected]

Early this morning I transfered Rs 281 through my Stock Trading Account (Pointer) with Ventura Securities from my Axis Bank Account. But I did not get any confirmation of transfer. Yet my Bank Account was debited and credited to some UBP XFER. I don't know what this UBP XFER is. Please Help. Regards.

Hello,

This is regarding my new account request in AXIS bank(Bhiwadi branch - Rajasthan). I applied for new account opening one month back & I did not receive my Debit card/Customer Id till yet. I just check with my communication address & it was not dispatched yet. It 's very urgent for me to get these details.

I tried calling customer care multiple times but no response. kindly assist me to forward my request further & get these details.

My details

Name - Anju Kumari
Contact no - [protected]
[protected]@gmail.com

Hi,
this is { Vikash kumar gupta } and I am the acc. holder of your bank in kolkata, and this friday I used your DEBIT card to withdraw Rs 10,000 and I used axis banks ATM that is located in { Bistupur near kamanicentre, jamshedpur, jharkhand }.
problem was I entered the amout and waited for my transaction it was taking longer than usual so I pressed cancel several times and went out of the ATM as I required the money urgently, but as I entered the amount in the other ATM It showed me insufficient balance.now I wonder whether money is taken by the other User of the ATM after me or it is in the wastebox of the ATM .i tried you customer service no several times but failed to connect. please help as I am left in complete dark at this point of time.

please mail me at [protected]@yahoo.com

if you require any other information

Respected Sir / Madam,

My name is P.K.Seshadri Iyyappa residing at east tambaram, selaiyur and it is pertaining to a mortgage loan applied in the name of S.Srividhya to Axis bank at pallavaram branch.

The bank advertisement details in the net shows it will be a hassle free loan, door step service etc. We have been told that the whole process will take around 15 days. but it has been more than two months and till now no response from the bank officials. This is actually after submitting all the relevant documents in time which are required.

The staff ( may be the group which dealt our case) seem to be very casual on their approach not ensuring their responsibilities of intimating the customer regarding the status of the loan. Atleast they can answer the phones which are made to them but in vain.

when i approached the branch two weeks ago an ASM took over my case and ensured the relevant action will be taken within 7 working days. Its been more than 15 days since then and again the same old story, NO RESPONSE.

When i called up their AVP ( i think Assistant Vice President) he is not aware of the issue totally. He also assured me that he will respond to this but again the same story.

Moreover it is clearly given in their rules and regulations that they need to respond to the customer not later than one month regarding the subject matter whether it is positive or negative.

Since the requirement of money is more essential to me as we are stuck up with finishing a construction. It gives me enormous pressure and disturbing my peace.

Now in this scenario you please suggest me what are all the possibilities or actions can be taken against those officials who are negligent, irresponsible.

Expecting your early reply

seshadri
[protected]@yahoo.com

I AM SUJIT DUTTA OPENING A DEMAT ACCOUNT FROM AXIS BANK LTD HOWRAH BRANCH AND CLOSE IT 2008 DEC BUT TILL 2010 IT DEDUCTED DEMAT ACCOUNT CHARGE FROM MY SEVINGS ACCOUNT ,I HAVE APPLY FOR REFUND MONEY FROM HOWRAH BRANCH(DEBANJAN CHATERJEE)BUT FROM NEAR ABOUT ONE YEAR HE HARASH ME .MY CLINT ID IS 12666085 .PLESE HELP ME


THANKS AND REGARDS
SUJIT DUTTA

REGARDING FULL AND FINAL SETTLEMENT OF ACCOUNT
DEAR SIR I HAD SETTLE DOWN MY AXIS BANK CREDIT CARD ACCOUNT AS PER THE SETTLEMENT LETTER OF THE COMPANY WHICH I HAD RECEIVED AND GIVEN ALL THE CHE QUES TO THE COMPANY AS PER THEIR REQUIREMENT WHOSE RECEIPTS ARE WITH ME. THEY HAVE GIVEN ME TO PAY IN 6 INSTALLMENTS AND OUT OF WHICH ONLY ONE CHEQUE GOT BOUNCED AND LATER AFTER TRYING TO CALL THE AGENCY TO COME AND COLLECT THE ONE CHEQUE AMOUNT WHICH GOT BOUNCED THEY DID NOT RESPOND AND AFTER 4 MONTHS THEY CALLED ME AND ASKED TO PAY THE AMOUNT OF WHICH THE CHEQUE BOUNCED. I HAVE PAID THE AMOUNT AS PER THEIR REQUEST. I THOUGHT THAT MY SETTLEMENT WAS DONE. LATER AFTER 6 MONTHS THEY HAVE SENT ME A NOTICE STATING THAT MY OUTSTANDING PAYMENTS TO AXIS BANK AND KEPT SENDING ME LEGAL NOTICES TOO. I HAVE BEEN TELLING THEM THAT I HAVE GOT THE SETTLEMENT LETTER AND AS PER THEM I HAVE PAID THE AMOUNT. THEN THEY SAID THAT THE SETTLEMENT WAS CAN CELLED. JUST AFTER 1 YEAR NOW HOW COME THEY SAY THAT MY SETTLEMENT WAS CAN CELLED? THEY SAID THAT YOUR SETTLEMENT IS WRONG AND YOU HAVE TO RE SETTLE THE SAME AGAIN AND PAY FOR THE SETTLEMENT .
ONCE WHEN I HAD CLEAR THE PAYMENTS AS PER THEIR LETTER THEN WHY I WILL DO THE SAME AGAIN. DUE TO RECESSION I HAVE LOST MY JOB AND STILL I DO NOT HAVE JOB TO REPAY ANYTHING TO THE BANK. KINDLY HELP ME AND DO THE NEEDFUL.
RAMAKRISHNA RANGUDU

Dear Sir/Madam,

I am putting this complaint against AXIS Bank Home Loan dept.
In Nov 2009, I approached AXIS Bank for Home Loan. I purchased an apartment in Faridabad and made the initial downpayments. Then I got the Registration for the property and applied for Home Loan in
AXIS Bank,
B-319
RG City Center
paharganj
GT gupta road
For loan.

My loan was sanctioned for around 18Lacs

I have submitted all the Original Documents (Agreement paper of my House) along with security cheques in the bank docket.

But AXIS Bank lost my documents and the disbursement could not happen.

Bank has already done TRI-PARTY Agreement with builder.

But its been more than 6 months since my application with the bank for Loan...and nothing is happening, Nobody is bothered to look into it. I am being pressurized from the builder to pay the money, which they are supposed to get as per the agreement.

I am not able to approach other banks for loan as well as AXIS Bank has lost my documents already.

Please help me in getting the loan disbursed

Regards
Vimal Sehgal
IBM
[protected]@gmail.com

Dear all,

I am yogeswaran soundarrajan of NRE,I applied the home loan in Axis bank on April month and i received the loan Sanction letter on[protected]Loan Approval No. AXIS BANK/ (LNPHG)/1831/RAC-Pallavaram/10-11 ),there is a letter from my builder M/S.Prince foundation to release the first part payment as per the contract agreement and still there is no any release from the banker side,please take a immediate action to oblige with first part payment as per the loan agreement.

Note:This how the NRE customer are treating in your bank?


With Regard's,
Yogeswaran Soundarrajan
[protected]
[protected]

Hi

Myself Nunemunthala Satish Kumar, i applied for Cheque book and IConnect nearest bank Moosrambagh ,Hyderabad,AP,

As of now , i dint receive Cheque book and iconnect,

Request you to let me know the status.
Account Details

Account Number : [protected]
Name :Nunemunthala Satish Kumar
Mobile Number:[protected]

Thanks and Regards
Satish Kumar

Dear Sir,
As per IGNOU tieup with Axis bank, Bank will not charges on DD for IGNOU MBA courses ( IGNOU in favour of New Delhi), But Axis bank Delhi Road Rohtak has charges as 56 Rs. per DD on IGNOU favouring New Delhi.
Today (17 Sep, 2010) Axis bank has issued two checks on IGNOU favouring New Delhi and charged as Rs 56 per DD.
Please help me to refund my amount for Two checks (56+56=112 Rs).

checks has been issued on 17 Sep, 2010.

Regards,
SACHIN KUMAR
BHARTI INFRATEL Ltd.
2nd Floor, Narayana Complex,
Civil Road Rohtak.
Mob-[protected]

sir

I have taken credit balance tranfer facility of axis bank credit card no [protected].
I was given a draft no 660467 drawn in favour of my sbi card nom [protected] for Rs 8000/- but same was dated senven month backs as result same was dishonor. I have also intimated to them but there is no response .
but DD amount of Rs 8000/- is debited o my account with processing charges of Rs 190/-.

So I request them to issue me new draft for above or cancel the same by reversing all charges debited to my above Card


Regards

Hi Axis Team,

My Name is Karan Singh and I have accounted with Axis Bank in Palam Village Branch.
This is to inform you that in this branch my pension account and my Pension Acc No. DL/CPM/37064.
But for the month of Feb 2010 my pension not credit in my account, I also complain to my Branch Manager but he said please wait please wait…. I am very upset from your side.

Team pleases looking into this matter and resoled on urgent basis.

Regards,
Mr. Karan Singh
(M) [protected]
Ex-Service Man

Dear Sir/ madam
I have an account with Axis Bank Ltd, Office of JS (Trg) and CAO, 'E' Block, DHQ P.O., New Delhi - 110011. My Account no is [protected].Your bank has not creditted my salary in my account for the month of Jul 2010 Rs-13, 492.00 and Aug 2010 Rs-13, 492.00 (Total Rs-26, 984.00), which is remitted by Naval Pay Office to my account no- [protected]. I already made the complain one week ago but no response.

You are requested to investigate the matter and resolve the issue immediately at your end. I would appreciate an early response.

Thanks

By
NAWAL KISHOR SINGH (164768-Z)
MCELAR-2
Porject Digitap, Indian Navy
Librery Bldg, Goa University
Taleigao Plateau, North Goa - 403 206
Mob:- [protected] Off. tel :[protected]
e mail - [protected]@yahoo.com

I want to invest my money somewhere at that time 1 of the axis bank person came to me regarding sleep in piece account wherein i need to deposite 1000/- Rs. on monthly basis.I completed all the formalities in the month of May 2010 & that guy told me my first installment will hit my account on 7th of June 2010 But unfortunetely that was not hit on 07.06.2010.Then i ask that person once again when it will deducting from my account he told me in the next month it will definately will deduct on 07.07.2010 but again same thing happen.Now i ask that person once again what happen to my mutual fund account he told me madam may be they forgot to submitte your form give me your signature on another form.That time i refuse to give that & i invested my money somewhere else.Now in the month of August on 28.08.2010 i got letter from Karvi computershare pvt.ltd. stating my mutual fund account has open & from 7.09.2010 onwards my EMI will go immediaitely i sent email to axisbankmutualfunds as well as karvicomputershare Pvt. Ltd.that i dont want this policy now as i already invested my money with some other invester then on next day i am trying to contact those people but after a lot search i found 1 no. i.e.[protected]Priyanka from axis mutual fund) she told me to send hard copy of cancellation letter to karvy then they will deactivate this policy.On 31.08.2010 i couriered that letter to karvy hyderabad.Then too they deducted that 1000 rs. on 07.09.2010 without my permission & now they are telling me that account will close after 1 month then i will get my money back.See i am from poor family i need to take care of my house my in lows & my husband now i am not having sufficient money to satisfy our daily needs i cant wait for 1 month to come my money in my account please help me out.

Dear sir , i m ignou student i made a dd of 8200 by case .When i went to axis bank for cancle of dd they denied to cancle it they asking for bank account open only on the name of person made the dd.i m not eligible to open a bank account plz help me. 4 months have passed since i made this .So i request u to plz help me i need that money .I will be gracefull of this act .
Thank you
Name Amit Kumar
Email raj.[protected]@gmail.com

Dear Sir

This is reference to your letter dated 02/09/10 regarding Marking of lien.
In this regard kindly note the following.

Total Purchase as per your Statement Rs 68883.00
Less:- Total Amount deposited Rs 61050.00
Balance Rs 7833.00

According to your statement the balance is Rs 21357.56 Which includes Rs 5475/- late payment fee & Balance is your interest of Rs 8049/-

Previously I have written you regarding my late payment fee.You have reversed only Rs 1050/- out of Rs 5475/- As a credit card costomer I never told you that i will not deposit any amount.you have never send any costomer care executive for any settlement.Therefore
you are requested to send an executive to solve this problem.If you don't withdraw the marking of lien from my account my all cheques will be bounce back.If you agree i can deposit Rs 4000/- at a time and the balance amount as instalment.Please waive my late payment fee.

waiting for your quick response.


Thanking you

Mukherjee
[protected]