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Axis Bank Complaints & Reviews

2.6
Updated: Jul 18, 2026
Complaints 13017
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Axis Bank reviews & complaints page 62

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K
Kallol Kundu
Jun 4, 2022
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Got the axis flipkart credit card, but whenever trying to setup pin for activation, saying invalid credentials multiple times even when i am giving correct information, both through phone ivr as well as atm. Card no.ends with 4748, registered number [protected].
Cust id[protected].
Jul 7, 2022
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Jun 06, 2022
Axis Bank Customer Care's response
Hi, we request you to share the error screenshot for further assistance in the referred matter. Regret the inconvenience caused. Regards, Team Axis Bank
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    Ravikumar Dusi
    Jun 4, 2022
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    Resolved

    Address: Hyderabad

    Hey, BNR card payment is deducted from my account as well. Please reverse. My registered contact no is [protected]
    Jul 15, 2022
    Complaint marked as Resolved 
    Axis Bank customer support has been notified about the posted complaint.
    Jun 04, 2022
    Updated by Ravikumar Dusi
    Hey, BNR card payment is deducted from my account as well. Please reverse. My registered contact no is [protected]

    Verified Support
    Jun 07, 2022
    Axis Bank Customer Care's response
    Hi, we request you to share with us your contact details registered with the bank for us to check and assist you. Regards, Team Axis Bank.
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      DHRUVE KUMAR
      Jun 4, 2022
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      Credit card department doesn't email regularly. There is no transparency in system as they make customer service very complicated and bank staff are also not supportive in this issue.Last 3 years they are doing same things. I regularly pay their bill in return no solution of my problem.
      Axis Bank customer support has been notified about the posted complaint.
      Jun 04, 2022
      Updated by DHRUVE KUMAR
      Kindly take my problem seriously.
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        K
        Kallol Kundu
        Jun 4, 2022
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        Saying invalid credentials even when if am giving correct credentials time and again
        Axis Bank customer support has been notified about the posted complaint.
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          T
          Tarunrangaraju74274
          from Hyderabad, Telangana
          Jun 3, 2022
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          Address: Hyderabad

          I had a personal loan in axis Bank.i had been asked to pay charges of 29999 including charges and GST.this is high amount also they haven't intimated it earlier.

          This is worst from axis Bank and it's not acceptable

          Kindly request you to take action on it or else I will proceed legally
          Jul 7, 2022
          Complaint marked as Resolved 
          Axis Bank customer support has been notified about the posted complaint.
          Verified Support
          Jun 05, 2022
          Axis Bank Customer Care's response
          Hi Tarun, we request you to share the registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
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            P
            Priyanka48
            from Kalyani, West Bengal
            Jun 3, 2022
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            Address: Kalyani

            Without my permission some amount getting debited from my account, It is mentioned in the statement like[protected]:31:38 at TIPS/SCG/NON MCC/31.05.22/QATAR AIRWAYS. .While making the payment to Qatar Airways I was charged already extra fees then why after 3 days I am being charged extra. Am using salary account and what is the use it, why you guys charge me for using debit card. you guys charging all sort of sevice charge, atm usage charge, quarterly charge etc etc from use without fail, including all this charge this hidden changers.
            I want to know about it as well as get a refund.
            Axis Bank customer support has been notified about the posted complaint.
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              S
              satishc99
              from Visakhapatnam, Andhra Pradesh
              Jun 3, 2022
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              Hi,

              I have two accounts with two different customer IDs in Axis Bank.

              My active account been blocked for any transactions.

              I have submitted the merge request and it's failed as the account types are different - Salary and Savings (Zero balance)

              I tried to close the inactive account and they told it can't be done for Zero balance account.

              At the same time, I'm ready to close the active account, but I didn't get any help as only particular branch guys can unlock it.

              I been trying to resolve the issue for last 3 months by submitting my consent to merge the IDs, merge request submitted with documents, multiple visits to the nearest branch, multiple discussions with the customer care and branch staff, etc.

              None of these worked out.

              I have Axis ELSS SIPs and the amount for these mutual funds will be automatically debited on every 10th and 15th of the month.

              Now as the active account is blocked for the transactions, SIP amount can't be debited and funds will be cancelled which will lead to many complications.

              So, please kindly unblock my account. I am ready to close any of the bank accounts.
              Axis Bank customer support has been notified about the posted complaint.
              Hi, we request you to share the registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
              satishc99's [Complaint's author] reply, Jul 11, 2022
              Please respond immediately. Here is my mobile number - 98666 four one four three seven
              satishc99's [Complaint's author] reply, Jul 12, 2022
              Hi...there?
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                G
                Girishhhh24
                from Bikaner, Rajasthan
                Jun 3, 2022
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                Address: Bikaner

                Dear Sir/madam,
                I am Ramesh Kumar sharma from Bikaner, I was using Axis bank with my neo credit card. Due to my personal problem I blocked and closed my credit card service in 2020. but still I Am not getting my NOC. This is my credit card number - [protected]My mobile number is -[protected]. and it was showing in cibil score as a negative account. Please, clear my cibil report. I kindly request you to help in this matter.

                Yours faithfully
                Ramesh Kumar sharma
                Jul 7, 2022
                Complaint marked as Resolved 
                Axis Bank customer support has been notified about the posted complaint.
                Verified Support
                Jun 05, 2022
                Axis Bank Customer Care's response
                Hi, we wish to inform you that as per our records you need to pay the CIBIL masking amount if Rs.3543.07/- before[protected] for updating of CIBIL status as Norm.

                We further request you to kindly write back to us post remitting the payment so that request can be initiated for the updating of CIBIL status as Normal.

                Trust this clarifies your requirement. Regards, Team Axis Bank
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                  O
                  Omprakash5207
                  from Chennai, Tamil Nadu
                  Jun 2, 2022
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                  Hello sir/madam im from chennai and on june 2 at near 11.20pm i get a email from axis bank that i have been debited 59rupees for sign verfy chrges i have not done this transaction is this normal or i need to take any action??
                  Axis Bank customer support has been notified about the posted complaint.
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                    V
                    visheet
                    from Pune, Maharashtra
                    Jun 2, 2022
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                    Address: Mumbai, india

                    1. To reach target your employees are cheating customers. - Fizzafatma Jatniwala
                    2. One of your employees over phone stated me - “Tum Kuch Nahi Ukhad Sakte Ho. - Vishnu Wadekar
                    3. When I reached his manager, he is laughing over phone. - Achint Sood (Manager of Vishnu)
                    4. I am tried to reach my RM over email, she is not calling me back. - Dipali Kangane
                    5. Reached National Business Manager over email. But no response. - Miti Rao

                    Hope my issue will be resolved soon.
                    Jul 5, 2022
                    Complaint marked as Resolved 
                    Axis Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Jun 04, 2022
                    Axis Bank Customer Care's response
                    Hi Visheet, we request you to share the registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
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                      N
                      Nihad P K
                      Jun 2, 2022
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                      Without my permission some amount getting debited from my account, It is mentioned in the statement like PTL/SCG.VISA.POS.DT 31.05.2022. If I ask customer care they say if I use my debit card in hotel or some shopping it will be charged. Am using salary account and what is the use it, why you guys charge me for using debit card. you guys charging all sort of sevice charge, atm usage charge, quarterly charge etc etc from use without fail, including all this charge this hidden changers.
                      I need a proper response for this and i need my money back till now which is debited.
                      My mobile Number [protected]
                      Mail id [protected]@gmail.com
                      Jul 7, 2022
                      Complaint marked as Resolved 
                      Axis Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Jun 04, 2022
                      Axis Bank Customer Care's response
                      Hi, we request you to refer to the following link: https://www.axisbank.com/service-charges-and-fees for more information on the charges levied. Regards, Team Axis Bank
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                        N
                        Nirmaljain1955
                        from Kota, Rajasthan
                        Jun 2, 2022
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                        Resolved

                        Address: Kota

                        I am writing this with regards to my credit card bill payment. My Credit card number is XXXX-XXXX-XXXX-XXX. I recently received a bill of amount Rs. 115804

                        This is to inform you that I cannot pay this amount as me & my wife has fallen under hard time in recent months, no one support us financially but we do want to settle this in a fair and just manner so that you can have the money you deserve and we can be relieved of the burden of owing you this debt.

                        I can able to give 20% of my debts. If agree to settle with this amount, I shall be clearing their dues within the next 5 business days. More than 20% is not affordable for me in the present situation.

                        I am ready to settle this as soon as I get the confirmation from your side.

                        Please know that I have appreciated the patience and professionalism that your staff has given in this process, and that this correspondence has been sent. I am sincerely obliged to you for your help and corporation. Thank you.

                        Please reach out my number:
                        Jul 4, 2022
                        Complaint marked as Resolved 
                        Axis Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Jun 03, 2022
                        Axis Bank Customer Care's response
                        Hi, we are open to help you! Please share with us your registered contact number and we will get back at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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                          B
                          bhartvimal
                          from Sitamarhi, Bihar
                          Jun 2, 2022
                          Resolved
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                          I am bhartendu vimal a custemar of axis banknd my ac no-[protected].i was done a neft transection from axis bank to utter bihar gramin bank amount of 5000 on 31/05/2022 to account no-[protected] and utr no-AXMB[protected] i was complaint to axis bank customer care but they cant help me nd they dont speek in proper manner and not solve my problems still my money is where i dont know so plss transfer my money to payee accont or revert in my account today 2nd of june 2022 its 3 working day nd neft transfer limits is 24 hours only so plss do this fast nd help me
                          Jul 5, 2022
                          Complaint marked as Resolved 
                          Axis Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Jun 04, 2022
                          Axis Bank Customer Care's response
                          Hi, we request you to visit the following link: https://application.axisbank.co.in/webforms/axis-support/report-fraud-dispute.aspx and raise a dispute for the referred transaction. Once raised, please share the dispute ID with us to check and assist further. Regards, Team Axis Bank.
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                            Technotum
                            from Kokrajhar, Assam
                            Jun 2, 2022
                            Resolved
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                            Resolved

                            An EMI of 5650.00 deducted two times from my Axis Bank account for ZestMoney.
                            I only paid once via Gpay.
                            One time was declined but later auto-debited without my consent.
                            Kindly help me out and transfer it to me so that I can pay my ongoing EMI amount.

                            Thank you
                            Jul 7, 2022
                            Complaint marked as Resolved 
                            Axis Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Jun 04, 2022
                            Axis Bank Customer Care's response
                            Hi, we request you to visit the following link: https://application.axisbank.co.in/webforms/axis-support/report-fraud-dispute.aspx and raise a dispute for the referred transaction. Once raised, please share the dispute ID with us to check and assist further. Regards, Team Axis Bank
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                              R
                              RishabSharma05
                              from AMRITSAR, Punjab
                              Jun 2, 2022
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                              Address: Axis Bank, Mall Road Branch , Ludhiana

                              Hello Team

                              My Name is Rishab Sharma and my empid was AS484892 and I have worked in Axis Bank, Mall Road Branch Ludhiana from 20/02/2021 to 09/07/2021.
                              I have not yet received my relieving letter and I need it urgently as I need to submit this in my new organisation. i have contacted the HR of Axis Bank many times but they either do not pick my call or responded very harshly. They are denying to provide me any info.
                              Axis Bank customer support has been notified about the posted complaint.
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                                Manju1098
                                from HYDERABAD, Andhra Pradesh
                                Jun 2, 2022
                                Resolved
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                                Resolved

                                One day axis bank officer called me regarding upgradation of my existing credit card, i said ok.and i followed his instructions and did it.finally i got other creditcard whis is chargeble.bt i just want to upgrade it, idont want new one .i called coustamercare and I have given complaint of closing that one..they didn't do any thing and they have deducted from my bank account..actual annual chargers are 800, bt after one month they have deducted 2100. By adding their charges..and they are saying that 2000 amount is not reversible...i am feeling very bad for this.. without my concern how can they deduct amount from my account,
                                Jul 7, 2022
                                Complaint marked as Resolved 
                                Axis Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Jun 04, 2022
                                Axis Bank Customer Care's response
                                Hi Manju, we request you to share the registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
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                                  Nikita645
                                  Jun 2, 2022
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                                  Worst service ! Not able to contact customer care since 3 days straight.
                                  Charging foreclose without permission.
                                  Such a fraud !
                                  Axis Bank customer support has been notified about the posted complaint.
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                                    H
                                    Report
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                                    Dear,

                                    I have purchased a smartphone from Flipkart by paying through my credit card and also converted it in to EMI through axis Bank Mobile application.But I didn't understand how it's debiting emi amount from my account.please find attached screenshot of credit card's control centre option..it shows that in every month emi amount is debited from my account twicely with each EMI pricipal, each EMI interest and each GST.how is this possible..pls explain and get rid off me from this issue...and pls do needful to return my money which debited twicely from my account...

                                    Need to intervene and solve the issue urgently
                                    Axis Bank customer support has been notified about the posted complaint.
                                    Jun 11, 2022
                                    Updated by [email protected]
                                    Please resolve this issue as soon as possible...not yet resolved..please do needful..
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                                      D
                                      D Merlin
                                      from Bengaluru, Karnataka
                                      Jun 1, 2022
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                                      Address: Malleshpalya main road New thippasandra Bangalore 560075

                                      Hello,

                                      I have withdrawn 2500rs from Axis ATM in Malleshpalya Bangalore 560075 on 1/6/2022. In that almost 12-13 100rs notes are torn and in bad condition.
                                      Please help
                                      Axis Bank customer support has been notified about the posted complaint.
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                                        Jeet Nandola
                                        May 31, 2022
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                                        My account is freezed since 2 weeks and whenever i use to visit the bank( ghodasar, maninagar branch) they just say to visit after few days. They're not helping with cluster id or anything else
                                        Axis Bank customer support has been notified about the posted complaint.
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