Submit a Complaint
Claimed

Axis Bank Complaints & Reviews

www.axisbank.com
2.6
Updated: May 25, 2026
Complaints 13015
Resolved
6562
Unresolved
6453
Good! Axis Bank values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Axis Bank step up their efforts to fully resolve all complaints 👍
Complaints
Contacts

File a complaint to Axis Bank

Having problems with Axis Bank?

File a complaint and get it resolved by Axis Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Banks
Axis Bank
Rank #1-20

Axis Bank reviews & complaints page 62

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
G
Gurdev S Otthi
Feb 11, 2022
Resolved
Report
Copy
Resolved

Address: VILLAGE : BAGRIAN PO/TEHSIL: BHOLATH KAPURTHALA
Website: axisbank.com

I am requesting to stop auto formation of Flexi FD from my salary account in Axis Bank since 3 Jan 2022. And visited branch many times, they closed the previous Flexi FD but again on 10 Feb 2022 Flexi FD is generated automatically, leaving behind minimum balance. i want to show the balance in the embassy but due to this i cant show the statement and balance and all this matter delaying my process. I want to de register the formation of Auto Flexi FD from my Salary Account
Mar 19, 2022
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Feb 12, 2022
Axis Bank Customer Care's response HI Gurdev, we request you to share your registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    N
    nvadhikari
    from KALYAN, Maharashtra
    Feb 10, 2022
    Report
    Copy

    I Nandkumar Vasant Adhikari axis Neo credit Card last 4 digit number 6396 settled down in 2020. Request for noc
    Axis Bank customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      ssiddd
      Feb 9, 2022
      Resolved
      Report
      Copy
      Resolved

      Whenever I’m trying to login through the website, it says that my customer ID and my registered phone number are invalid credentials.
      I even tried to authenticate my account using the app but there too it says invalid credentials.

      Siddhi Pratheeksh
      [protected]
      Calicut
      Mar 16, 2022
      Complaint marked as Resolved 
      Axis Bank customer support has been notified about the posted complaint.
      Verified Support
      Feb 12, 2022
      Axis Bank Customer Care's response       Hi, we request you to share the error screenshot for further assistance in the referred matter. Regards, Team Axis Bank
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        N
        nvadhikari
        from KALYAN, Maharashtra
        Feb 9, 2022
        Report
        Copy

        I, Nandkumar Vasant Adhikari axis Neo
        Credit card last 4 digit..6396 closed by settlement payment in 2020 please issue such noc
        Axis Bank customer support has been notified about the posted complaint.
        Verified Support
        Feb 12, 2022
        Axis Bank Customer Care's response         Hi, we request you to share the registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
        Feb 13, 2022
        Updated by nvadhikari         [protected]
        Helpful
        2 other people found this review helpful
        2 found this helpful
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          J
          Jahed67
          from kolkata, West Bengal
          Feb 9, 2022
          Resolved
          Report
          Copy
          Resolved

          Hello Axis Bank.

          I am speaking on behalf of my father in law.Few days back 885 ruppees was deducted from his account and a new ATM debit card was sent. This was complete surprise.Upon inquiring the Bank, learnt that he inadvertently press a wrong button. The options are mischeviously placed so that someone mistakenly press the button. No consent or reconfirmation was asked. Please refund the amount so as to restore the faith in banking system.He is depressed and want to move account from axis as this was simple loot of money.
          Mar 13, 2022
          Complaint marked as Resolved 
          Axis Bank customer support has been notified about the posted complaint.
          Verified Support
          Feb 10, 2022
          Axis Bank Customer Care's response           Hi, for the security and confidentiality purpose of the account, we request the account holder to approach us directly. Regret the inconvenience caused. Regards, Team Axis Bank.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            T
            triptinegi
            from Nashik, Maharashtra
            Feb 9, 2022
            Resolved
            Report
            Copy
            Resolved

            This is regarding the UPI transaction which I did on Feb 7th, 2022 of Rs. 5000/- via Gpay.
            The transaction got successful from my end and the amount got debited from my savings bank account (Kotak Mahindra) but the merchant didn't receive the amount in his account.

            After contacting my bank, I have got the below details about the transaction. The amount has been transferred to the below account number.

            Beneficiary Bank: Axis Bank
            Beneficiary Account No. : [protected]
            Beneficiary IFSC: UTIB0000000

            How do I get this money back?
            Feb 18, 2022
            Complaint marked as Resolved 
            My own bank helped me resolve this
            Axis Bank customer support has been notified about the posted complaint.
            Verified Support
            Feb 12, 2022
            Axis Bank Customer Care's response             Hi, we request you to visit the following link: https://application.axisbank.co.in/webforms/axis-support/report-fraud-dispute.aspx and raise a dispute. We regret the inconvenience caused. Regards, Team Axis Bank.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              R
              Rekha Channa
              Feb 9, 2022
              Resolved
              Report
              Copy
              Resolved

              I have made an IMPS transaction today (8th Feb 2022) for the amount of rs.2000 from my axis account to my SBI account. The amount got debited from my account but the beneficiary account is not credited. I request you please coordinate with the bank to escalate this issue.

              I contacted axis bank customer care, but no use.
              Reference ID:[protected]
              Account No.: [protected]
              Feb 9, 2022
              Complaint marked as Resolved 
              Axis Bank customer support has been notified about the posted complaint.
              Verified Support
              Feb 12, 2022
              Axis Bank Customer Care's response               Hi, we request you to visit the following link: https://application.axisbank.co.in/webforms/axis-support/report-fraud-dispute.aspx and raise a dispute. We regret the inconvenience caused. Regards, Team Axis Bank.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                R
                Rajesh Shanmugam
                from Hyderabad, Telangana
                Feb 9, 2022
                Resolved
                Report
                Copy
                Resolved

                Address: Hyderabad

                I have settled for axis bank credit card settlement amount as per proposal letter, however noc not given from bank side
                Feb 9, 2022
                Complaint marked as Resolved 
                I have settled for credit card settlement amount as per proposal letter on July 02020, however after paying for settled amount, noc not given from bank
                Axis Bank customer support has been notified about the posted complaint.
                Helpful
                2 other people found this review helpful
                2 found this helpful
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  D
                  darshit vyas
                  Feb 8, 2022
                  Report
                  Copy

                  Axis Bank Meal card not working at Reliance Supermarket
                  Axis Bank customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    A
                    Avnish purohit
                    Feb 8, 2022
                    Resolved
                    Report
                    Copy
                    Resolved

                    Address: Delhi

                    I had alredy submitted my complain of money deduction from my main acc 4650 as a name of bnr card payment I had pay my all bill at a time then this happen with me my no is [protected]
                    Pls refund my money I em very dissappointed that bank doing with me em using credit card last 3 years this first time happens with us
                    Mar 17, 2022
                    Complaint marked as Resolved 
                    Axis Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Feb 10, 2022
                    Axis Bank Customer Care's response                     Hi, we request you to confirm the mode through which you have submitted the complaint for the same to assist you further. Regards, Team Axis Bank.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      M
                      [email protected]
                      Feb 8, 2022
                      Report
                      Copy

                      Address: 40 hbc murthaladda

                      had put ₹13000 or 14000 in cash deposit machine in sec 14 branch but the money got stuck and the transaction was unsuccessful, suddenly the atm restarted I waited for almost 30-45 minutes but the money did not come back from the ATM machine then i tried again and again...
                      Account no.- [[protected]]pvmayank madan., Mobile no.-[[protected]]

                      I request you to please get my issue solved as soon as possible.

                      I shall be obliged to you.
                      Axis Bank customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        A
                        Ashik Rai
                        Feb 7, 2022
                        Report
                        Copy

                        Address: SENAPATI

                        Whenever I try to put my customer id or Mobile number it always say invalid user credentials
                        Axis Bank customer support has been notified about the posted complaint.
                        Feb 07, 2022
                        Updated by Ashik Rai                         It always say invalid user credentials
                        Please DM me fast

                        Helpful
                        1 other people found this review helpful
                        1 found this helpful
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          A
                          Avnish purohit
                          Feb 7, 2022
                          Resolved
                          Report
                          Copy
                          Resolved

                          Address: Delhi

                          Amount of 4650 deducted from my account with any information and message says BNR card payment and i was paid all my payment on time of credit card this such a foolish thing done by bank how can I resolve there is no messages and no call bank send to me em in trouble due to axis bank and I used credit card last 3 years how can I trust that company
                          Mar 14, 2022
                          Complaint marked as Resolved 
                          Axis Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Feb 07, 2022
                          Axis Bank Customer Care's response                           Hi Avnish, we request you to share your registered mobile number for further assistance in the referred matter. Regret the inconvenience caused. Regards, Team Axis Bank
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            Salamuddin sk
                            Feb 5, 2022
                            Report
                            Copy

                            Address: Hanuman junction

                            Dear sir, as i got a call from your executive from Vijayawada for credit card. He explained things and I agreed to proceed for priority account with vistara infinite credit card on his commitment. Given 2 lac rupees cheque and which was credited in axis bank yesterday. Current status is account activated yesterday and credit card team Mrs. Vani and our representative Mr. Bakshu from Vijayawada they were not responding our calls. Which false on false commitments. I never ever expected this kind of worst response from your bank. Moreover am eligible for particular card, civil score full, and am holding two credit cards of HDFC with an limit of 15 lac each. But this was unpredictable from your bank. If possible kind request to close my account and revert back our amount.
                            Axis Bank customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              Simran20397
                              Feb 5, 2022
                              Resolved
                              Report
                              Copy
                              Resolved

                              This is regarding the UPI transaction which I did on 28th January of Rs.60, 000 via Googlepay
                              The transaction got successful from my end and the
                              amount got debited from my savings bank account
                              (SBI)but the merchant didn't receive the amount in their account.
                              After so many follow-ups with the SBI bank, I have
                              got the below details about the transaction. The amount
                              has been transferred to the below account number.
                              Beneficiary Bank: Axis Bank
                              Beneficiary Account No. : [protected]
                              Beneficiary IFSC: UTIBO000000
                              After checking with the merchant, the above-mentioned
                              account number is not the merchant's account number
                              and IFSC mentioned above is not a valid code.
                              Please help me in getting my money back into my
                              SBI bank account.
                              The transaction details have been attached
                              Mar 11, 2022
                              Complaint marked as Resolved 
                              Axis Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Feb 07, 2022
                              Axis Bank Customer Care's response                               Hi, we request you to liaise up with the account holding bank from where the money has been debited and raise a dispute for the referred transaction. Regards, Team Axis Bank.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                Y
                                yaduveer.yadav
                                from Mumbai, Maharashtra
                                Feb 4, 2022
                                Resolved
                                Report
                                Copy
                                Resolved

                                Address: H.No. 1646 NIWAI MAHANT KA RASTA RAMGANJ BAZAR JAIPUR

                                There was bank account no. [protected] with customer ID No.[protected] in the name of Final Touch Interior as a capacity of Partnership Firm but in the same account many transactions, service requests, closure etc proceed without the consent of second partner i.e. Santra Devi Yadav . So for the same I want to lodge a complaint under Section 420 . Please help me to fetch the account related docs and signature copies that was signed . Also share closure and service requests where the second partner i.e. Santra Devi Yadav signature was present. Need the docs asap .Kindly help and connect over [protected] for further information.
                                Mar 10, 2022
                                Complaint marked as Resolved 
                                Axis Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Feb 07, 2022
                                Axis Bank Customer Care's response                                 Hi, for the security and confidentiality purpose of the account, we request the account holder to visit the nearest branch. Regret the inconvenience caused. Regards, Team Axis Bank.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  N
                                  Nandakrishna M S
                                  from Thrissur, Kerala
                                  Feb 4, 2022
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Not able to do online transaction with debit card

                                  Iam having difficulty in buying products through axis bank debit card online. Whenever i click buy and the page starts connecting to bank page it says "your mobile number is not updated with us for online transcation " i activated my axis account 2 days ago and is using a virtual debit card i i hope you will help me out...
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy
                                  D
                                  Dharani gokul
                                  Feb 4, 2022
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Address: Saibaba colony axis bank

                                  I have a complaint that there is no proper response to the customers in the office and I have been waiting for a while and the staff refused to meet and she attended other customers and I told my presence to the security overthere but also she refused to meet.
                                  Mar 12, 2022
                                  Complaint marked as Resolved 
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Feb 07, 2022
                                  Axis Bank Customer Care's response                                   Hi, we are open to help you. Please provide us with details of your concern along with your contact number and we will get back at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    T
                                    thanu mari
                                    Feb 4, 2022
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Address: Thanuja.N Directorate of Industries & Commerce, Khanija Bhavan, South wing, Ground floor, Bangalore=560001 Contact No. 7090547495

                                    Dear sir,

                                    I am Thanuja.N from Bangalore, actually My axis bank credit card shipment tracking no. [protected] is return due to i'm not available in mentioned delivery address. Please delivered the above shipment no.in my office address. Kindly below address for your delivery purpose.
                                    Address:
                                    Thanuja.N
                                    Directorate of Industries & Commerce,
                                    Khanija Bhavan, South wing, Ground floor,
                                    Bangalore=560001
                                    Contact No. [protected]
                                    Mar 11, 2022
                                    Complaint marked as Resolved 
                                    Axis Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Feb 05, 2022
                                    Axis Bank Customer Care's response                                     Hi, we wish to inform you that the credit card can be delivered at the registered mailing address only. Further, we request you to refer to the following link https://application.axisbank.co.in/webforms/axis-support/sub-issues/Cards-Credit-UpdatePersonaldetails-address.aspx if you wish to update the address and post which you may contact our Phone Banking team to place a card re-dispatch request. Regards, Team Axis Bank.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      M
                                      Moinkhankhan
                                      Feb 4, 2022
                                      Report
                                      Copy

                                      Address: Faridabad Alampur

                                      I am trying is flite ticket payment is deduct but ticket is not confirmed train is transjection failed Yatra.com not received the payments
                                      Axis Bank customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit

                                        Related businesses

                                        Bank Of India
                                        1
                                        (2379)
                                        Indian Overseas Bank
                                        1
                                        (2361)
                                        Oriental Bank Of Commerce
                                        1
                                        (613)