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Axis Bank Complaints & Reviews

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Updated: Mar 13, 2026
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Axis Bank reviews & complaints page 62

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J
Jahed67
from kolkata, West Bengal
Feb 9, 2022
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Hello Axis Bank.

I am speaking on behalf of my father in law.Few days back 885 ruppees was deducted from his account and a new ATM debit card was sent. This was complete surprise.Upon inquiring the Bank, learnt that he inadvertently press a wrong button. The options are mischeviously placed so that someone mistakenly press the button. No consent or reconfirmation was asked. Please refund the amount so as to restore the faith in banking system.He is depressed and want to move account from axis as this was simple loot of money.
Mar 13, 2022
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Feb 10, 2022
Axis Bank Customer Care's response
Hi, for the security and confidentiality purpose of the account, we request the account holder to approach us directly. Regret the inconvenience caused. Regards, Team Axis Bank.
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    triptinegi
    from Nashik, Maharashtra
    Feb 9, 2022
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    This is regarding the UPI transaction which I did on Feb 7th, 2022 of Rs. 5000/- via Gpay.
    The transaction got successful from my end and the amount got debited from my savings bank account (Kotak Mahindra) but the merchant didn't receive the amount in his account.

    After contacting my bank, I have got the below details about the transaction. The amount has been transferred to the below account number.

    Beneficiary Bank: Axis Bank
    Beneficiary Account No. : [protected]
    Beneficiary IFSC: UTIB0000000

    How do I get this money back?
    Feb 18, 2022
    Complaint marked as Resolved 
    My own bank helped me resolve this
    Axis Bank customer support has been notified about the posted complaint.
    Verified Support
    Feb 12, 2022
    Axis Bank Customer Care's response
    Hi, we request you to visit the following link: https://application.axisbank.co.in/webforms/axis-support/report-fraud-dispute.aspx and raise a dispute. We regret the inconvenience caused. Regards, Team Axis Bank.
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      Rekha Channa
      Feb 9, 2022
      Resolved
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      I have made an IMPS transaction today (8th Feb 2022) for the amount of rs.2000 from my axis account to my SBI account. The amount got debited from my account but the beneficiary account is not credited. I request you please coordinate with the bank to escalate this issue.

      I contacted axis bank customer care, but no use.
      Reference ID:[protected]
      Account No.: [protected]
      Feb 9, 2022
      Complaint marked as Resolved 
      Axis Bank customer support has been notified about the posted complaint.
      Verified Support
      Feb 12, 2022
      Axis Bank Customer Care's response
      Hi, we request you to visit the following link: https://application.axisbank.co.in/webforms/axis-support/report-fraud-dispute.aspx and raise a dispute. We regret the inconvenience caused. Regards, Team Axis Bank.
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        R
        Rajesh Shanmugam
        from Hyderabad, Telangana
        Feb 9, 2022
        Resolved
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        Address: Hyderabad

        I have settled for axis bank credit card settlement amount as per proposal letter, however noc not given from bank side
        Feb 9, 2022
        Complaint marked as Resolved 
        I have settled for credit card settlement amount as per proposal letter on July 02020, however after paying for settled amount, noc not given from bank
        Axis Bank customer support has been notified about the posted complaint.
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          D
          darshit vyas
          Feb 8, 2022
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          Axis Bank Meal card not working at Reliance Supermarket
          Axis Bank customer support has been notified about the posted complaint.
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            Avnish purohit
            Feb 8, 2022
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            Address: Delhi

            I had alredy submitted my complain of money deduction from my main acc 4650 as a name of bnr card payment I had pay my all bill at a time then this happen with me my no is [protected]
            Pls refund my money I em very dissappointed that bank doing with me em using credit card last 3 years this first time happens with us
            Mar 17, 2022
            Complaint marked as Resolved 
            Axis Bank customer support has been notified about the posted complaint.
            Verified Support
            Feb 10, 2022
            Axis Bank Customer Care's response
            Hi, we request you to confirm the mode through which you have submitted the complaint for the same to assist you further. Regards, Team Axis Bank.
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              Address: 40 hbc murthaladda

              had put ₹13000 or 14000 in cash deposit machine in sec 14 branch but the money got stuck and the transaction was unsuccessful, suddenly the atm restarted I waited for almost 30-45 minutes but the money did not come back from the ATM machine then i tried again and again...
              Account no.- [[protected]]pvmayank madan., Mobile no.-[[protected]]

              I request you to please get my issue solved as soon as possible.

              I shall be obliged to you.
              Axis Bank customer support has been notified about the posted complaint.
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                A
                Ashik Rai
                Feb 7, 2022
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                Address: SENAPATI

                Whenever I try to put my customer id or Mobile number it always say invalid user credentials
                Axis Bank customer support has been notified about the posted complaint.
                Feb 07, 2022
                Updated by Ashik Rai
                It always say invalid user credentials
                Please DM me fast

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                  Avnish purohit
                  Feb 7, 2022
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                  Address: Delhi

                  Amount of 4650 deducted from my account with any information and message says BNR card payment and i was paid all my payment on time of credit card this such a foolish thing done by bank how can I resolve there is no messages and no call bank send to me em in trouble due to axis bank and I used credit card last 3 years how can I trust that company
                  Mar 14, 2022
                  Complaint marked as Resolved 
                  Axis Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Feb 07, 2022
                  Axis Bank Customer Care's response
                  Hi Avnish, we request you to share your registered mobile number for further assistance in the referred matter. Regret the inconvenience caused. Regards, Team Axis Bank
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                    S
                    Salamuddin sk
                    Feb 5, 2022
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                    Address: Hanuman junction

                    Dear sir, as i got a call from your executive from Vijayawada for credit card. He explained things and I agreed to proceed for priority account with vistara infinite credit card on his commitment. Given 2 lac rupees cheque and which was credited in axis bank yesterday. Current status is account activated yesterday and credit card team Mrs. Vani and our representative Mr. Bakshu from Vijayawada they were not responding our calls. Which false on false commitments. I never ever expected this kind of worst response from your bank. Moreover am eligible for particular card, civil score full, and am holding two credit cards of HDFC with an limit of 15 lac each. But this was unpredictable from your bank. If possible kind request to close my account and revert back our amount.
                    Axis Bank customer support has been notified about the posted complaint.
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                      S
                      Simran20397
                      Feb 5, 2022
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                      This is regarding the UPI transaction which I did on 28th January of Rs.60, 000 via Googlepay
                      The transaction got successful from my end and the
                      amount got debited from my savings bank account
                      (SBI)but the merchant didn't receive the amount in their account.
                      After so many follow-ups with the SBI bank, I have
                      got the below details about the transaction. The amount
                      has been transferred to the below account number.
                      Beneficiary Bank: Axis Bank
                      Beneficiary Account No. : [protected]
                      Beneficiary IFSC: UTIBO000000
                      After checking with the merchant, the above-mentioned
                      account number is not the merchant's account number
                      and IFSC mentioned above is not a valid code.
                      Please help me in getting my money back into my
                      SBI bank account.
                      The transaction details have been attached
                      Mar 11, 2022
                      Complaint marked as Resolved 
                      Axis Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Feb 07, 2022
                      Axis Bank Customer Care's response
                      Hi, we request you to liaise up with the account holding bank from where the money has been debited and raise a dispute for the referred transaction. Regards, Team Axis Bank.
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                        Y
                        yaduveer.yadav
                        from Mumbai, Maharashtra
                        Feb 4, 2022
                        Resolved
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                        Resolved

                        Address: H.No. 1646 NIWAI MAHANT KA RASTA RAMGANJ BAZAR JAIPUR

                        There was bank account no. [protected] with customer ID No.[protected] in the name of Final Touch Interior as a capacity of Partnership Firm but in the same account many transactions, service requests, closure etc proceed without the consent of second partner i.e. Santra Devi Yadav . So for the same I want to lodge a complaint under Section 420 . Please help me to fetch the account related docs and signature copies that was signed . Also share closure and service requests where the second partner i.e. Santra Devi Yadav signature was present. Need the docs asap .Kindly help and connect over [protected] for further information.
                        Mar 10, 2022
                        Complaint marked as Resolved 
                        Axis Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Feb 07, 2022
                        Axis Bank Customer Care's response
                        Hi, for the security and confidentiality purpose of the account, we request the account holder to visit the nearest branch. Regret the inconvenience caused. Regards, Team Axis Bank.
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                          N
                          Nandakrishna M S
                          from Thrissur, Kerala
                          Feb 4, 2022
                          Resolved
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                          Resolved

                          Not able to do online transaction with debit card

                          Iam having difficulty in buying products through axis bank debit card online. Whenever i click buy and the page starts connecting to bank page it says "your mobile number is not updated with us for online transcation " i activated my axis account 2 days ago and is using a virtual debit card i i hope you will help me out...
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                          Dharani gokul
                          Feb 4, 2022
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                          Resolved

                          Address: Saibaba colony axis bank

                          I have a complaint that there is no proper response to the customers in the office and I have been waiting for a while and the staff refused to meet and she attended other customers and I told my presence to the security overthere but also she refused to meet.
                          Mar 12, 2022
                          Complaint marked as Resolved 
                          Axis Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Feb 07, 2022
                          Axis Bank Customer Care's response
                          Hi, we are open to help you. Please provide us with details of your concern along with your contact number and we will get back at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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                            T
                            thanu mari
                            Feb 4, 2022
                            Resolved
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                            Resolved

                            Address: Thanuja.N Directorate of Industries & Commerce, Khanija Bhavan, South wing, Ground floor, Bangalore=560001 Contact No. 7090547495

                            Dear sir,

                            I am Thanuja.N from Bangalore, actually My axis bank credit card shipment tracking no. [protected] is return due to i'm not available in mentioned delivery address. Please delivered the above shipment no.in my office address. Kindly below address for your delivery purpose.
                            Address:
                            Thanuja.N
                            Directorate of Industries & Commerce,
                            Khanija Bhavan, South wing, Ground floor,
                            Bangalore=560001
                            Contact No. [protected]
                            Mar 11, 2022
                            Complaint marked as Resolved 
                            Axis Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Feb 05, 2022
                            Axis Bank Customer Care's response
                            Hi, we wish to inform you that the credit card can be delivered at the registered mailing address only. Further, we request you to refer to the following link https://application.axisbank.co.in/webforms/axis-support/sub-issues/Cards-Credit-UpdatePersonaldetails-address.aspx if you wish to update the address and post which you may contact our Phone Banking team to place a card re-dispatch request. Regards, Team Axis Bank.
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                              M
                              Moinkhankhan
                              Feb 4, 2022
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                              Address: Faridabad Alampur

                              I am trying is flite ticket payment is deduct but ticket is not confirmed train is transjection failed Yatra.com not received the payments
                              Axis Bank customer support has been notified about the posted complaint.
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                                S
                                Sourabh Kathuria
                                from Delhi, Delhi
                                Feb 4, 2022
                                Resolved
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                                Resolved

                                Invalid User Credentials error on regeistering for credit card
                                Jul 30, 2023
                                Complaint marked as Resolved 
                                Axis Bank customer support has been notified about the posted complaint.
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                                  R
                                  R Vimal
                                  from Navi Mumbai, Maharashtra
                                  Feb 3, 2022
                                  Resolved
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                                  Resolved

                                  Fake loan account

                                  In my CIBIL report I see a personal loan of ₹ 1500 from Axis Bank which I never took. I had written to them. Since more than a month they are doing timepass asking for complete cibil report etc!!. I have provided them the fake loan account they have created in my name... Still no use. They are not closing it.
                                  Loan account number: DPAFC[protected]A.
                                  Date opened showing as[protected].
                                  And date reported[protected]
                                  Kindly...
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                                  A
                                  Ashish Sahota
                                  Feb 3, 2022
                                  Resolved
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                                  Resolved

                                  Address: Plot no 49, Sambhaji nagar, Sambhaji nagar, Sambhaji nagar, Sambhaji nagar

                                  I received my envelope with the pin of credit card but i didn't receive my physical credit card
                                  Mar 11, 2022
                                  Complaint marked as Resolved 
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Feb 04, 2022
                                  Axis Bank Customer Care's response
                                  Hi, we are open to help you! Please share with us your registered contact number and we will get back at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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                                    H
                                    HHarsh Maheta
                                    Feb 2, 2022
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                                    As already shared that due to lost of job and not having any fund currently that's the reason that I am not in condition to pay my credit card ending with 6496 bill as its outstanding is 30K but due to shortage of fund and jobless I told to MR. Asim das of Axis bank that please support me so they provide me the settlement of 20K but as I told that not having fund so I need some time to arrange my Fund but axis bank is not giving support in that now its request please help me in this I make sure that by 20th FEB or before that I will clear my all payment on my card so its request please forward this matter to Axis bank as due to jobless still I make sure i will clear my due by that date.

                                    Contact Person - Mr. Asim Das - [protected]
                                    Axis Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Feb 04, 2022
                                    Axis Bank Customer Care's response
                                    Hi, we are open to help you! Please share with us your registered contact number along with the snapshot/screenshot of the settlement letter and we will get back at the earliest. Regards, Team Axis Bank.
                                    Feb 07, 2022
                                    Updated by HHarsh Maheta
                                    Register Number is [protected] and there was no settlement letter provided to me
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