Axis Bank Complaints & Reviews

I tried to withdraw 20000 from Axis atm on 12.01.2022. cash is not dispensed from ATM but money debited from my account.

Customer ID:[protected]
withdrawal date: 12.01.2022
withdrawal amount: 20000

Raised complaint on the same day with axis bank. but still money not credited to my account.

I am out of india and my brother is chasing axis bank branches from past 4 week for my loan foreclose but they are unable to provide any solution. after this foreclose I am going to close my account too because this kind of pathetic services I can't tolerate.

I have not applied for new DC debit card but debit card automatically issued and amount for that also debited from my account

I recharge my axis Bank fast tag and dudect 5045 rs and recharge not sussfull so plz refund my money

Hi,

I received a a message saying "Debit
INR 2.30 A/c no. XX7110
PTL/SCG.VISA.POS/30.01.22/BHAIRAB FUEL S"

I don't know for what reason they're charging individually for each transaction. If that's the case then why I am paying charges for the card annually. These are hidden charges and we're being robbed. I need my money back with proper justification.

Hi Team,

I am using axis bank and there are many charges are applying. Currently my account balance is -1386.49rs so that i can't use the account. I don't know why these penalty charges are done. Please waiver off my negative balance so that i can use the axis account further.

Reg Mob: [protected]
Account No : [protected]

Thanks & Regards,
Ramesh R

I have already paid my due amount ( 1319) on before due date. But still deducted some amount from the debit card. Now in debut it is showing minis(-3k above). I not understanding what the reason. some charges were deducted that is fine. But why above 3k?

I have raised a issue many time, no one resolved the issue. Day by day amount it deducting from the debit card.

Even im unable to open statements which im receiving from the

Dear Sir

I have received a notice from you yesterday nate afternoon on Customer ID merger to be done by 31st Jan'22 .

I hope you will agree that it wasn't possible to fo the same even I would been unemployed .

So, please approve at least a fortnight time to do the tusk ( processing of Cust ID merger )

If my this letter facilitate the process and my full agreement of merging my customer ID, please acknowledge this letter / complaint as my confirmation, please do the same at your earliest.

By this time please do not restrict my account operation

Regards

Mrinal Kanti Ghosh Ray
A/c No. [protected] &
[protected]

I deposited Rs.5000 Cash using Axis Bank CDM at the end of the transaction I got a message transaction failed your money has been retained by the bank kindly contact your nearest branch so I decided to contact customer care of axis bank and the person told me to wait for 3-4 days for the issue to get resolved and kept bugging me to update my standard debit card to some premium card. I deposited the money cause I had an urgent transfer to make and this is what i got from the bank.

Invalid User Credentials. on new Credit card

Axis bank deducted Charges in the amount of 10.03 inr on 23 Jan, 2022 from my account ending in 7690.

When inquired, they mentioned over the email the reason for the charges to be due to SMS Alert service.

I then called the Axis bank customer care (phone banking officer) on 25 Jan 2022 as I had DEACTIVATED the SMS alert service on my account in the year 2019. Customer care/phone banking officer over the phone call confirmed that SMS Alert is NOT ACTIVATED on my account and was surprised to see that these charges were deducted from my account.

I went back to responding and asking Axis bank to do the 10.03 inr amount refund/reversal, but they have been giving excuses in the name of SMS Alert service charges/fee.

As a last resort I am expecting you to help me in this regard as Axis bank is fooling customers like us time and again.

Request you to help me get the refund ASAP. Complaint reference#: 71693605

Below are the account details.
Account/user details
Name- Jaspreet Singh Chawla
Account#- Ending in 7690
Mob#- Ending in 7893
Email- Ending in [protected]@gmail.com

PLEASE NOTE THIS IS NOT ABOUT THE MONEY BUT IT's ABOUT DOING WHAT IS CORRECT/ETHICAL

I called on[protected] After inputting all the information it says invalid credentials can’t set pin.

I need to pay 3120 rs. minimum due on 7th Jan 2022 ( Dec MONTH generated bill) but we are lack of money and paid at 08th Jan 2022. They got deducted 1180 rs. late payment and raised our minmium due as 7800rs. to pay on 7th Feb 2022.

I called customer care to reduce my minimum due but they told it was system generated and not able to change.

This is so terrible. again I am not able to pay means again they will raise the minimum due amount ??????
Where can I get support for this problem?? can anyone please explain...

Sir/Madam
I have a salary account in Khanapara Branch, Guwahati, Assam. IFSC-UTIB0001297. Account No. [protected]. On 24th without any reason Rs. 817/= deducted from my account. Rs. 28 has valid reason but rest is without any reason. Where as I have no pending EMI or Cheque return. I am doing timely payment too but this is too much. They are deducting so much amount without reason and that needs to be mentioned. Do the needful immediately.
Thank you
Arup Nama Das

Hi i made a transaction of 2899 on amazon on16/01/2022 but due to some issue i cancelled the order and it was supposed to refund on 21/01/2022 but I didn’t get my refund yet today is 27/01/2022
Order id[protected]
RRN-053667
Item-Kamiliant by American Tourister

I had done a transaction using Axis bank credit card and at the time of payment i received a receipt showing that i will be eligible for a cashback of 9000rs within 90 days, but still after completion of all emi and time duration of about 100+ days i am yet to receive my cashback, , , i can share the rest of details only if contacted by original Axis bank executive.

Hello Sir/Madam,

This is Chackravarthi.

I had taken a Home Loan for a flat purchased in Chennai (Katupakkam) from Axis Bank (Mumbai) in September 2019.
The Loan Account Number is PHR[protected].

I gave a closure request for the outstanding loan amount of Rs.33, 20, 811 on 10-Jan-2022. The loan got closed on 15-Jan-2022.

I paid an amount of Rs, 53166 (Rs.45056+Rs.8110 GST)...

Sir I have paid all dues of my Credit Card **** **** **** 4467, Credit Card Account No. : ************1197, On[protected]:18 pm I have paid 280.00 Rs. to My credit Crad No. **** **** **** 4467.

Please give me NDC Letter For the Above Said Axis Bank Credit Card As soon as possible.

Thanks & Regards
K.Dharmaraj

I have made a transaction on 23rd Dec 2021 of Rs.1000 through upi to add amount to the paytm wallet. However the money got deducted from my Axis account but the Upi transaction failed. It was said the amount will be refunded within 7 working days. Today is the 25th of January 2022 and i have still not got the refund. I have called up Axis bank customer care several times but no solution was provided. They have only be telling me to file a complain online which is not happening or visit the branch and file a dispute. In this digital era who has the time to run to the bank several times for such and issue? And moreover all the other private banks resolve these issues over the phone. I have not faced such an issue with any other private bank which i am facing with axis bank today. There is no resolution from the custome care. Last person spoken to was Mithun the RM

“ Dear Customer, We wish to inform you that INR 19.48 has been debited from your A/c no. XX on[protected]:31:35 at TIPS/SCG/MCC/22.01.22/AKAL FILLING STATI.”
As u can see that i have got this msg on 24/01/22 for the payment against filling station which was done on 22/01/22 they have been deducting money without my permission.I have been new user with this bank but i have been using cc and dc of other banks they never charge any cost against any transaction so why should i pay to them when i have paid them for issuance of my card and for msg alerts why don’t they alert me before
I want my money to be refunded and they should ensure that no amount would be deducted in future
I have great experience with other banks and never faced this issue but i have got worst services from axis bank