Claimed

Axis Bank Complaints & Reviews

2.6
Updated: Dec 5, 2025
Complaints 12999
Resolved
6561
Unresolved
6438
Contacts

File a complaint to Axis Bank

Having problems with Axis Bank?

File a complaint and get it resolved by Axis Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Axis Bank reviews & complaints page 63

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
snethan
Jan 29, 2022
Report
Copy

I need to pay 3120 rs. minimum due on 7th Jan 2022 ( Dec MONTH generated bill) but we are lack of money and paid at 08th Jan 2022. They got deducted 1180 rs. late payment and raised our minmium due as 7800rs. to pay on 7th Feb 2022.

I called customer care to reduce my minimum due but they told it was system generated and not able to change.

This is so terrible. again I am not able to pay means again they will raise the minimum due amount ??????
Where can I get support for this problem?? can anyone please explain...
Axis Bank customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    A
    arupnama
    from Guwahati, Assam
    Jan 27, 2022
    Report
    Copy

    Address: 6 mile, Khanapara, Guwahati-781022

    Sir/Madam
    I have a salary account in Khanapara Branch, Guwahati, Assam. IFSC-UTIB0001297. Account No. [protected]. On 24th without any reason Rs. 817/= deducted from my account. Rs. 28 has valid reason but rest is without any reason. Where as I have no pending EMI or Cheque return. I am doing timely payment too but this is too much. They are deducting so much amount without reason and that needs to be mentioned. Do the needful immediately.
    Thank you
    Arup Nama Das
    Axis Bank customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      A
      Ashraf P Ibrahim
      Jan 27, 2022
      Report
      Copy

      Hi i made a transaction of 2899 on amazon on16/01/2022 but due to some issue i cancelled the order and it was supposed to refund on 21/01/2022 but I didn’t get my refund yet today is 27/01/2022
      Order id[protected]
      RRN-053667
      Item-Kamiliant by American Tourister
      Axis Bank customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        M
        milan5
        from Ahmedabad, Gujarat
        Jan 26, 2022
        Report
        Copy

        I had done a transaction using Axis bank credit card and at the time of payment i received a receipt showing that i will be eligible for a cashback of 9000rs within 90 days, but still after completion of all emi and time duration of about 100+ days i am yet to receive my cashback, , , i can share the rest of details only if contacted by original Axis bank executive.
        Axis Bank customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          Hello Sir/Madam,

          This is Chackravarthi.

          I had taken a Home Loan for a flat purchased in Chennai (Katupakkam) from Axis Bank (Mumbai) in September 2019.
          The Loan Account Number is PHR[protected].

          I gave a closure request for the outstanding loan amount of Rs.33, 20, 811 on 10-Jan-2022. The loan got closed on 15-Jan-2022.

          I paid an amount of Rs, 53166 (Rs.45056+Rs.8110 GST)...
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy
          V
          v. kumarasamy
          from Chennai, Tamil Nadu
          Jan 25, 2022
          Resolved
          Report
          Copy
          Resolved

          Address: iruppur

          Sir I have paid all dues of my Credit Card **** **** **** 4467, Credit Card Account No. : ************1197, On[protected]:18 pm I have paid 280.00 Rs. to My credit Crad No. **** **** **** 4467.

          Please give me NDC Letter For the Above Said Axis Bank Credit Card As soon as possible.

          Thanks & Regards
          K.Dharmaraj
          Feb 28, 2022
          Complaint marked as Resolved 
          Axis Bank customer support has been notified about the posted complaint.
          Verified Support
          Jan 28, 2022
          Axis Bank Customer Care's response
          Hi, we are open to help you! Please share with us your registered contact number and we will get back at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
          Jul 19, 2022
          Updated by v. kumarasamy
          my mobile number [protected]
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            R
            Ria_09
            Jan 25, 2022
            Report
            Copy

            Address: Kolkata

            I have made a transaction on 23rd Dec 2021 of Rs.1000 through upi to add amount to the paytm wallet. However the money got deducted from my Axis account but the Upi transaction failed. It was said the amount will be refunded within 7 working days. Today is the 25th of January 2022 and i have still not got the refund. I have called up Axis bank customer care several times but no solution was provided. They have only be telling me to file a complain online which is not happening or visit the branch and file a dispute. In this digital era who has the time to run to the bank several times for such and issue? And moreover all the other private banks resolve these issues over the phone. I have not faced such an issue with any other private bank which i am facing with axis bank today. There is no resolution from the custome care. Last person spoken to was Mithun the RM
            +1 photos
            Axis Bank customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              P
              Param0085
              from Nabha, Punjab
              Jan 25, 2022
              Report
              Copy

              “ Dear Customer, We wish to inform you that INR 19.48 has been debited from your A/c no. XX on[protected]:31:35 at TIPS/SCG/MCC/22.01.22/AKAL FILLING STATI.”
              As u can see that i have got this msg on 24/01/22 for the payment against filling station which was done on 22/01/22 they have been deducting money without my permission.I have been new user with this bank but i have been using cc and dc of other banks they never charge any cost against any transaction so why should i pay to them when i have paid them for issuance of my card and for msg alerts why don’t they alert me before
              I want my money to be refunded and they should ensure that no amount would be deducted in future
              I have great experience with other banks and never faced this issue but i have got worst services from axis bank
              +1 photos
              Axis Bank customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                C
                Chaman Preet1218
                from Barrackpore, West Bengal
                Jan 25, 2022
                Resolved
                Report
                Copy
                Resolved

                Axis Bank- unauthorized charge tips/scg/ mcc

                Without my permission some amount getting debited from my account, It is mentioned in the statement like TIPS/SCG/MCC/21.01.2022. Deduction of Rs 4.72 is done dated 24/01/2022 and Fuel purchase of Rs 1000 from Swapna Fuel Mart and was done using my AXIS DEBIT CARD on 21/01/2022. I would like to highlight that While making any payment to various vendors I am already with extra fees be it while swiping the card at various points then why after...
                +1 photos
                Helpful
                1 other people found this review helpful
                1 found this helpful
                1 Comment
                Report
                Copy
                S
                sai samraat
                Jan 24, 2022
                Resolved
                Report
                Copy
                Resolved

                After settlement amount paid not received NOC

                Address: Hyderabad

                Hi. This is Sai kiran putta

                I had made a settlement with Axis Bank credit card collections team who issued me a settlement letter received from axis bank official mail after which I had made the payment and now that person saying after 45days received NOC before payment said I will get after 1day I wil received NOC now he's not responding my call..
                Can u plzz look at this issue Plz send NOC LATER

                PLZ...
                +4 photos
                Helpful
                1 other people found this review helpful
                1 found this helpful
                1 Comment
                Report
                Copy
                A
                ankitsharma914
                from Agra, Uttar Pradesh
                Jan 24, 2022
                Report
                Copy

                Address: Near branch Bhagwan talkies, agra

                Why I am getting an SMS that my registration has been terminated visit to the nearest branch and they said talk to the customer support. where should I go now. Actually I have submitted a fraud complaint and my card's has been blocked itself while the fraud transaction has been happened now I have recieved the new card and when I am trying to register to the application it says that it is terminated what to do now.
                +1 photos
                Axis Bank customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  R
                  RakeshPandit01
                  from Nagaon, Assam
                  Jan 23, 2022
                  Resolved
                  Report
                  Copy
                  Resolved

                  Address: Mumbai

                  Axis Bank is very poor in maintaining EPF and EPS related matters. I had faced issues while employed with the bank (concerned officer behaves rudely when any concern is raised and sought for resoluton), as well as after exiting the bank (Contributions not credited as reflecting in passbook). It has been three months after I have exited the bank and still EPS contributions are missing for eight months.
                  Feb 26, 2022
                  Complaint marked as Resolved 
                  Axis Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Jan 24, 2022
                  Axis Bank Customer Care's response
                  Hi Rakesh, we request you to share your registered mobile number for further assistance in the referred matter. Regret the inconvenience caused. Regards, Team Axis Bank
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    I
                    iamsahyl
                    Jan 23, 2022
                    Resolved
                    Report
                    Copy
                    Resolved

                    Last year I got their Flipkart partnered credit card made and since then I have spent around 1.5 lakhs from that card but till now I haven't got any reward points for my spendings.

                    Can someone intervene and solve this issue ?
                    Feb 27, 2022
                    Complaint marked as Resolved 
                    Axis Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Jan 25, 2022
                    Axis Bank Customer Care's response
                    Hi, we wish to inform you that the referred card variant is not eligible for the edge reward points. Regret the inconvenience caused. Regards, Team Axis Bank.
                    Helpful
                    1 other people found this review helpful
                    1 found this helpful
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      N
                      Nilrajsinh Vaghela
                      Jan 23, 2022
                      Resolved
                      Report
                      Copy
                      Resolved

                      First, their customer service center told me that I am eligible for a new credit card on the base of an old credit card. but now they said that I will not get any credit card. Already they charged 799 and the annual fee is 499.

                      I am paying this amount without even getting a new credit card.
                      Feb 25, 2022
                      Complaint marked as Resolved 
                      Axis Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Jan 24, 2022
                      Axis Bank Customer Care's response
                      Hi Nilraj, we request you to share your registered contact details for further assistance in the referred matter. Regret the inconvenience caused. Regards, Team Axis Bank
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        K
                        Khushboo Vansh
                        Jan 23, 2022
                        Resolved
                        Report
                        Copy
                        Resolved

                        Axis Bank sent me a statement for a credit card which is permanently cancelled more than a year back. This card I never received or used.
                        Such a card was never showing in my netbanking app.
                        I got shocked to see the statement. So I called customer care. The executive said it's Annual fee. I asked him how can this bank generate annual fee for a card which is permanently canceled. He said I have to pay that money.

                        Are you guys exists to loot customers money ? How can you generate Annual fee for a card which was permanently closed more than a year back ?

                        During the year 2020, Axis was my salary account. Still this bank used to generate lots o[censored]nwanted consolidated charges in my account and loot my money.

                        Now trying to loot money via a permanently closed credit card. Tried to call RM for help. But RM was busy with other customers and got automated reply soon will call me back. But never received a call back.

                        Such a pathetic customer care and worst bank. Find some ways to loot your money.

                        Please don't fall into their traps and buy their products. You can never close them. They will generate bills for you years after closing those services.
                        Feb 25, 2022
                        Complaint marked as Resolved 
                        Axis Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Jan 25, 2022
                        Axis Bank Customer Care's response
                        Hi, we are open to help you! Please share with us your registered contact number and we will get back at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          Sawlak
                          Jan 22, 2022
                          Report
                          Copy

                          Address: AxisBANK SINHGAD road branch pune

                          My mobile application is blocked or terminated .so i contacted SINHGAD ROAD branch . Concern person raised complaint but problem not yet solved .
                          Axis Bank customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            ss69747
                            from Delhi, Delhi
                            Jan 22, 2022
                            Report
                            Copy

                            Address: kailash colony

                            I have applied a saving bank in axis bank. where they have deducted 354 rupees from my accout against issue debit card without intimate me. also they didnt ask me before.

                            Please send back me money back or close the account either.

                            I dont want to add with such bad regulation.
                            Axis Bank customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              R
                              Rajeevan2626
                              Jan 21, 2022
                              Report
                              Copy

                              Unable to validate new Priority debit card
                              Axis Bank customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                V
                                VijayaLavanya Sundaram
                                Jan 21, 2022
                                Report
                                Copy

                                I cleared all my credit card dues on aug 2016. But still my account is not closed inspite of many follow up
                                Axis Bank customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  Sandhiya m
                                  from Chennai, Tamil Nadu
                                  Jan 21, 2022
                                  Report
                                  Copy

                                  I order a product from amazon on 10 June and the order was cancelled and the amazon issued a refund to me on 18 October which was expecting to be reflected in my bank account on 23 October 2021 but still i was not received the refund. I have the refund reference number which was given to me amazon when they initiated the refund. I attached the photo of amazon confirmation mail along with the reference number.
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit