Axis Bank Complaints & Reviews

Dear Officer

I was informed by AXIS Bank, by a SMS, which I received at 8.30 a.m.on 24/12 saying that my credit card has been despatched via ExpressIt (Waybill[protected]) and that it would be delivered within 72 hours.

Since there is nobody at home (I C, Tulip, Skyline Apartments, Petta, Ernakulam) as my family had gone to Calicut for XMas vacation, I called up your Ernakulam office and asked about the consignment. One person who attented my call said the delivdry boy had gone and your article has not been taken by him and would deliver it tomorrow. The I asked him whether I can collect it from your office, he replied positive on a condition that I produce my ID, in original. I said I have my Pan card and my Driving License, which he said is enough.

It was with great difficulty that I drove my car all the way from South to North and found the office after repeated consultation with your office. But, so far it was fine till your man there told me that the material is yet to come. Then I was literally lost and asked him why then you told me to come over and collect the card. He said the man who attended your call has gone and it may be due to mistake. I said it was most irresponsible on your part to mislead a person, that too during office hours. I was totally disturbed and criticised them loudly saying this was rediculous and you should understand the pain I had in travelling all the way and finding the office. In Another guy from insde came and said you should not make sound and better get out. I reacted and he was not ready to say even sorry but instead asked me to get out and said the card will not be delivered in person. I said it was you who said that I can collect it on production of ID card and now you say I had gone wrong. He banged the door behind me and was saying "vivaramillatha oororruthar vannu keerum" (meaning I am a fool to enter their office)

I DEMAND THAT BOTH THE PERSON WHO SAID THIS AND THE MAN WHO ATTENTED MY CALL AND INVITED ME TO YOUR OFFICE SHOULD SAY SORRY AND APOLIGISE TO ME FOR THIER IRRESPONSIBLE ATTITUDE AND ABUSING ME.

I shall be compelled to resort to serious means of redressal if your good office would not respond positively to my greivances.

Thanks and Regards

Pushparaj K P
I C, Tulip, Skyline Apartments,
Petta, Ernakulam, Kerala

Respected sir
My name is Kalyan Singh address E 746/B Rajeev Gali Ashoknagar Delhi, My account No. [protected], Branch Naveen Shahdara Delhi is a joint account in name of Sangeeta and Kalyan Singh. I was using my Atm card for money withdrawal from AXIS Bank ATM machine situated at Logix techno park, Noida U.P.

The sum of Money 17, 000(seventeen thousand only) was debited from my account, but money was not withdrawal due to technical failure. After that rechecking my account balance, I noticed that money had been debited from my account.

My Personal Detail and Card information are as followed.
1. Kalyan Singh & Sangeeta (Joint Account)
2. A/c-[protected]
3. Branch – Naveen Shahdara
4. Card No- [protected]
5. Use Bank ATM Machine -AXIS Bank, Logix Techno Park Noida U.P.
6. Date of transaction and time-17/12/08 and time was 13:52

Sir I had been sent already fax[protected] this matter but no credit my balance in my account till date.
Please do vital checking of my case urgently and credit the money in my account.

Thanking you

Dated-26/12/2008

Yours Faithfully
Kalyan Singh

Mob. No. [protected]

Dear Sir,

This is ramesh k, my account no .: pp ... 44534 : my mobile no : +91 [protected] .

I was taken personel loan in axis bank, for that i was payed my EMI thro' executives, from statring onwards .

I would like to see my track back, for that many time i made called to chennai office - T.nagar. still i didn't get any feed back.

kindly send the details for my reference.

i would like to change the EMI debit Thro ECS from this month onwards .

Axis bank has deducted from my salary account Rs 842 frauduntly during
> quarter closing June.08 whereas my account was a salary account.following
> the same mistake Bank has also deducted Rs 100+12 during quarter closing
> Sep.08
>
> My Bank Account No is-[protected]
>
> regards
>
> Rajeev Singh

I'm Abhishek Tripathi holding a savings account with Axis Bank. Initially when the account was opened, I have been told that the account is a zero balance account and is opened on behalf of my Reliance Money demat account, my friends also have opened the similar account at the same time with me. Initially the account required a cheque of Rs 1000 which I had given and was shown into my account once the account was opened.
After a period of 3 months and then in the consequent quarter when I checked my account balance it was showing Rs -653 balance against me. I tried to enquire through Axis bank customer care through e-mail (ibrm.[protected]@axisbank.com) on 7th Dec '08, for which I received a reply on 8th Dec '08 that it would be dealt by Axis Bank Noida operations team and have been suggested to contact them on Noida.[protected]@axisbank.com or Noida.[protected]@axisbank.com, which I did on 8th Dec itself. I waited till 14th Dec '08 and reverted to IBRM e-mail ID Cc to Noida Operations to which I received a Cc reply on 15th Dec '08 instructing Axis Bank Noida Operations to revert.
Though, the trail stretched till 20th Dec '08 and I haven't yet received any resolution for my issue I reverted back to them and haven't yet received any reply since then, I'm wondering what kind of customer service is this where you have given your customer care e-mail ID on your websites which can't even resolve or even acknowledge the customer queries.
I strictly advise people to not to fall prey to such malpractice as spread by Axis Bank. I don't know if even writing here will help me by any means.

Sir / Madam,

I opened an a/c (no : [protected])in Axis Bank at 'E Block', extension counter, Sena Bhawan, New Delhi in 2005. I was issued with a Pass Book last year. Unfortunately that book do not have any more space to update my transaction. I went to update my Pass Book in 'Dalhousie Square', Kolkata branch yestarday. As my Pass Book was not enough space, so few entries as on yestarday in pending....

I have forgotten my password, hence net banking is blocked in my case. I typed 4 times probable PW, thus no other chance to try for the PW. Kindly do the needful and make me able to work net banking.
Mobile-[protected]

The Axis Bank Platinum Card supposedly offers 50% cash-back on airtickets purchased through travelocity.co.in

Dont fall prey to this 'offer'.

To avail the offer, customer is required to book a ‘dynamic package of fly & stay’, where a minimum of two (2) return domestic flight-tickets and at least one (1) domestic hotel night(s) are to be booked in the same transaction.

Which means the whole cash-back is linked to your also booking hotel stay, which is compulsory!! The above condition becomes clear only when you read the fine prints in the Conditions !!

dear sir mere paas axis bank do card hai silver plus aur gold plus wo do card 17-18 mahine purane hai card bank ne muje ek pan. ek address pe issue kiye the magar limit ke liye jab apply karta hoon to muje muje kaha jata hai apke paas axis bank do card hai is liye apki limit increase nahi hongi jab bank emp. ne mere do card bhare the wo muje bank ne issue kiye tab bhi meine wo det. di jo meri hai wo hi ghar patta wo mob. numbar wo hi office adress wo landline number fir bhi bank ke do card issue kiye jab do card bank policy nahi to do card issue kiyo kiye aur jab issue kiye to do ka yuz bhi bara bar imandari se kiya to do limit bhi bank ko increase karni chahiye [protected]no. card ki limit increase nahi kar rahe hai jab bank ki policy do card nahi hai to do card muje issue. kiyo kiye gaye me apse request karta hoon aap meri madad jarur karenge aapse badi umeed hai asha hai aap muje nirash nahi karenge thank you mob. [protected]

I HAVE APPLIED FOR AXIS BANK CREDIT CARD BEOFRE 20 DAYS STILL I HAVE NOT RECEIVED ANY INFORMATION ABOUT REG STATUS ETC HENCE IT IS REQUESTED TO INFORM ME WHAT IS THE STATUS OF MY APPLICATION FOR AXIS BANK MY CONTACT NO. IS [protected]

Zoom tv had organised a contest- Pen utao Duniya Hilao contest. I had submitted the story in required format and completed all the formalities.
Xontest details can still be viewed in the website www.zoomtv.in

The results were to be announced in July. But they kept on postponing saying that they have received lot of scripts.
But finally in the month of November they declared on phone, when called, that they are not going to announce results and contest is declined. No employee in the office is ready to answer the calls.
I think they have just stolen the stories from us and will make use of them.
Kindly help us out in this.. What was the reason for decline in the contest?
Our efforts went in vain.. Sheer waste of time...

Zoom tv is a BIG CHEATER and FRAUD...

Despite my name being PUSHPARAJ K P, the bank had splet it wrongly in the credit card issued as PUSHPARAJ K -

As I took up the matter with the credit card wing, they demanded documents in proof and I sent them almost a month ago. I had registered this matter with their customer care also.

However, I get the same response from the bank repeating the old story of sending documents...

In fact, I have a three-year old SB account with the bank with name as PUSHPARAJ K P., which is also my salary account. In fact, I have a DMat account also with the bank in the same name. I wonder the bank people does"nt look into the merits of a complaint but simply prolong the issue.

They say I may use the credit card and have given the pin and instructions to use this... I feel, by using the card, I would be doing a wrong thing, as it is NOT ME..., in strict terms...

Do the bank want me to use a wongly splet credit card and cheat the public for a mistake on thier part...

Pushparaj K P

Hi,
I have taken a personal loan from AXIS Bank in July2006 of rs 2 lacs(Loan Account No-[protected]) and they promised me to give me 1% cash back in written. I am continuing paying the EMI. I am not a defaulter either. But till now, I did not got any cash back.I write them again n again and nothing seems to be happem.
below is the communication chain held:
Hi,

I am writing again n again and nothing seems to be happen from last 3-4 months.

Can you please let me know, when i ll get my cash back.
I am very much dis-satisfied with the services, you ppl provides.


Thanks,
Monika Gupta
- Hide quoted text -



On Fri, Nov 21, 2008 at 5:08 PM, Monika Gupta <garg.[protected]@gmail.com> wrote:

Hi Ms Sumita,
its again allmost 15 days passed and nothing happen till now.
Please let me know are you able to handle this or not,

I had started communicated to you since Sep, 16 and today is 21Nov, but my case is still at the position as it was earlier.. I am not at all satisfied with the services of your bank. Either I want my money or I ll go to consumer forum.

Thanks,
Monika

On Thu, Nov 6, 2008 at 5:26 PM, <Customerservice.[protected]@axisbank.com> wrote:



Dear Ms. Gupta,

Please refer our teleconverastion a while ago. Request to kindly wait for another some time.


Thanks & Regards
Sumita Dang
AXIS BANK LTD
4/6B, ASAF ALI ROAD
NEW DELHI-110002



-----"Monika Gupta" <garg.[protected]@gmail.com> wrote: -----


To: Customerservice.[protected]@axisbank.com
From: "Monika Gupta" <garg.[protected]@gmail.com>

Date: 11/05/2008 10:43AM

Subject: Re: Deatils of personal Loan


Hi,

It's allready 3 weeks passed away, How much more time you people require to get me the details, I wanted.

This is very unsatisfactory the way, u people deals with your customers.

If my issues does not resolved now, I ll exclate the issue either of your supperiors or consumer forum.

Thanks,
Monika Gupta
[protected]


On Fri, Oct 17, 2008 at 5:07 PM, < Customerservice.[protected]@axisbank.com > wrote:



Dear Ma'am,

We regret the inconvenience caused to you.

It would take another week's time (approx.).

For any queries/ clarification please feel free to call us at our customer care numbers[protected].


Thanks & Regards
Sumita Dang
AXIS BANK LTD
4/6B, ASAF ALI ROAD
NEW DELHI-110002



-----"Monika Gupta" < garg.[protected]@gmail.com > wrote: -----


To: Customerservice.[protected]@axisbank.com
From: "Monika Gupta" < garg.[protected]@gmail.com >

Date: 10/15/2008 03:58PM

Subject: Re: Deatils of personal Loan


Dear Ms Dang,
Its allmost 25days has been passed, neither I got your email nor any phone call.

Let me know, the status of my issue.


Thanks,
Monika


On Tue, Sep 23, 2008 at 2:11 PM, Monika Gupta < garg.[protected]@gmail.com > wrote:

Dear Ms Dang,

I am still waiting for your reply.If i dint get the reply I will exclate the issue.


Thanks,
Monika


On Thu, Sep 18, 2008 at 4:54 PM, Monika Gupta < garg.[protected]@gmail.com > wrote:

Dear Ms Dang,

I am surprised, how can you say that I am not entitled for cash back...

When I was taking loan tht time your bank executive tell me that I will get the 1% cash back after completion of 1 yr. And infect today also, I called up your customer care no and they were telling me that cheque will reach me within this month and now you are telling me that I m not entitled for tht.really surprising...

Either you or your executives are not sure about their statements.

Please let me know, what is this all about?

And the statement, you send me, dont reflect that I am having any debit balance of rs-8/-, let me know, how this amt comes up or the transaction for which its is debited.

Hope to get an early and accurate reply.

Thanks,
Monika


On Thu, Sep 18, 2008 at 3:06 PM, < Customerservice.[protected]@axisbank.com > wrote:



Dear Ms. Gupta,

Your loan account number is [protected] .

I am enclosing the soft copy of your loan account statement. In your case teh cash back is not applicable as your EMI amount is Rs 6885/- but we are getting the credit of Rs 6884/- through the PDCs given by you.

Also, as on date there is an overdue of Rs Rs 8 in your loan account. Request you to kindly deposit the same in any of your nearest branch.

For any queries/ clarification please feel free to call us at our customer care numbers[protected].


Thanks & Regards
Sumita Dang
AXIS BANK LTD
4/6B, ASAF ALI ROAD
NEW DELHI-110002



-----"Monika Gupta" < garg.[protected]@gmail.com > wrote: -----


To: Customerservice.[protected]@axisbank.com

From: "Monika Gupta" < garg.[protected]@gmail.com >

Date: 09/17/2008 07:55AM
Subject: Re: Deatils of personal Loan



Dear Ms Sumita Dang,

I think, you did not read my previous mail carefully, I allready mentioned that I did not provide the loan account no and FYI no file no.

You please let me know, How can I have all the info(Loan account no, welcomekit, and cashback). I am only having this much info tht EMI is deducted ffrom my HSBC Saving account.

Please let me know the details.

Thanks
Monika


On Tue, Sep 16, 2008 at 8:27 PM, < Customerservice.[protected]@axisbank.com > wrote:



Dear Ms. Gupta,

Thank you for writing to AXIS Bank Ltd.

Request you to kindly confirm the loan account number or file no. to check the details.

For any queries/ clarification please feel free to call us at our customer care numbers[protected].


Thanks & Regards
Sumita Dang
AXIS BANK LTD
4/6B, ASAF ALI ROAD
NEW DELHI-110002



-----"Monika Gupta" < garg.[protected]@gmail.com > wrote: -----


To: customerservice.[protected]@axisbank.com, karan.[protected]@axisbank.com
From: "Monika Gupta" < garg.[protected]@gmail.com >
Date: 09/16/2008 02:45PM
Subject: Deatils of personal Loan



Dear Sir,

I took a personal loan of rs 2, 00, 000 from Axis Bank in Aug, 2007.

Till Now, I did not get any welcome kit as well as my 1% cash back amount.
Even till now, I dont have been provided with Loan account number.

Please look into the issue and provide me the same ASAP.

For your reference, EMI is deducted from HSBS bank and Loan is in the name of Monika Gupta.

Hope to get an early reply.

--
Regards,
Monika Gupta
[protected]

Hi, i have saving account in axis bank & when i checked my balance they have deducted 135 rs from my account written as Consolidated Charges.plz help me to get my money back, these banks are deducting innocent peoples money from their accounts wihout telling peoples

Mukesh garg
[protected]