Axis Bank Complaints & Reviews

Hi,

I have applied for Axis bank home loan on 01-Aug-2008 and also I have paid the initial processing fee Rs. 5618/- on the same day through city bank check. I was told that the processing will be done in 15 working days. It's been almost 2 months and still it's not done. Whenever I ask my agent he tells me that it will be done within 10 days, but I never got the actual status. Also my agent told me that the processing fee is 1% and I have to pay 0.5% document changres and also 12.25% tax on the entire amount. It means only the processing fee is 1.5% + 12.25% tax. I have applied for loan of Rs. 2400000/- so I have to pay Rs 40448/- as processing fee only. I have checked on the axis bank site and they have mentioned that the processing fee is 1% and no extra charges. I tried to enquire in the Axis bank but not getting proper information from any branch.
My query is how to get proper status about my loan and also how to know the exact info about the processing fee.

I have opened my account a month back in UTI bank & having account no.[protected]. Local bank ( Kakinada, Andhrapradesh) says that my debit card pin has been posted and delivered but that wa not happend. Even I have sent an e-mail as follows for which there is no response.
my cell.no.[protected]

S S S Srinivasa Rao/MTRL/KKD/NFCL/NAGARJUNA
05/14/2008 09:58 AM
To
[protected]@axisbank.com
cc

Subject
debit card PIN




der sir/madam,

Customer ID:[protected]
A/C.No[protected]

I have received the Visa Debit card but so far I have not received the PIN number. Today I have enquired with our Post man also regarding this. Kindly arrange to send the same to my office address if not posted to my residential address please as I am unable to do any transaction through ATM from last 1month please.

S.S.S.SRINIVASARAO
SR.MANGER- MATERIALS
NAGARJUNA FERTILISERS AND CHEMICALS LTD.
NAGARJUNA ROAD
KAKINADA
EAST GODAVI (DT)

regards
srinivasarao

Dear sir,
In our showroom (Suzuki dealer) the axis bank credit card swiping machine is not working for past three months. We are already give 4 times complaints through phone but till now there is no response. So you take the complaint and do the needful as early as possible.

Our Address:
Win Enterprises Pvt., Ltd.,
Opp to Dr. Mathias Hospital,
K.P Road, Nagercoil-629001.
Ph:[protected].br...

Dear Sir,
I have taken home loan of 17 lacs from Axis Bank from the branch Delhi RAC. My Home Loan account number is PH[protected] Costumer ID: 61077 Scheme: PH_LNHPG_FLOATIN

My loan was sanctioned vide POWER HOME SANCTION LETTER No. AXIS BANK/LNPHG/LNTOP/AXIS/08/HL/14013/RAC-(Location)/06-07 dated 29 Jan, 2008 and Disbursal Letter Dated 01.03.08 attached herewith along with this mail in which date of disbursement is mentioned 15 Feb. 2008.

As per your sanction letter I got a loan at 10.25% pa by using formula (3.0% below MRR, MRR mentioned in letter is 13.25%).I agreed with this and gave clearance for disbursement. In disbursal letter they mentioned interest rate 10.25%, but neither mentioned the MRR nor formula, so I thought the same formula was used. But now I received the papers recently from Axis bank stating that I got a loan at PLR = 12.75% & Discount 0f 2.5% hence my Rate of interest was 10.25%. Then I talked with bank executives, they explained me that at the time of disbursement MRR was reduced by 0.5% to a value of 12.75%, instead of giving me the benefit of this 0.5% they reduce the discount 2.5 % in place of 3.0% for keeping the interest rate same. But since disbursement they neither informed me about this change by letter nor by phone. And when I asked them about the discrepancy in the discount, they say due to system related issues, the PLR & Variance was wrongly mentioned in the account statement and this will be rectified. But till now they had not rectified that mistake and now they want me to pay an higher EMI or make prepayment at the interest rate i.e 11.25%. So sir kindly look in the matter, and I am also attaching the sanction letter & account statement for your perusal and necessary action.

I am not the only person who is facing this problem, there are 7 more college of mine who is taken the loan from the same bank at same time having the same kind of problem.

Thanking you in anticipation that you will take action and end my apathy.
Regards,


LALIT VARMA
Ph: [protected]

Hi

I had a shock of my life when I saw my credit card statement of my axis card.
They had charged me 10% of interest for my outstanding amount & when I spoke to their customer care they are not able to resolve my problem and are asking me to make the min. payment due & agin call them so that they will take the request & try to reverse my extra interest but again no guaranty that it will happen.

I am planning to go to the consumer court with all the documents & sue them.

Kiran
Bangalore

Dear Sir,

My name is Harish Krishnamoorthy working as a Research Analyst with Interberry Solutions, Cochin. My salary account is through Axis Bank and my customer ID is[protected]. I have applied for a personal loan at Axis Bank, Rajaji Road- Ernakulum on July 22 2008.

This letter is to inform you that, till date I haven’t received a proper communication from the concerned persons from the bank whether they are able to process my loan request or not. For the past one month I’m hearing that they will finalize it in next week- next week. I don’t know how long the bank will take time to process a loan request. If they are unable to process they should have made a reply saying that they are unable to process my request.

There was so much delay in verifying my permanent address and what I learned from banking officials that credit approval also have taken enough time due to their meetings and all. Whether they have official meetings or any other stuff’s. It should never take a big toll of customer’s time.

Moreover, I have gone to the bank couple of times and they just made me wait sitting over there and saying same Ramayana that they will process it next week. Their attitude towards customer is damn bad and they don’t know even how to welcome a customer. Last time I visited the bank was on September 20, 2008. I have also lodged a complaint by mail on 9th of September to their mail id rac.[protected]@axisbank.com.

Hope you will take my complaint seriously and do the needful.
With Regards
Harish Krishnamoorthy
22 September, 2008

I have Salary Account with Axis Bank of Lajpat Nagar, New Delhi vide my A/c no[protected], i have a loan from Centurian Bank Of Punjub for 30 months @ Rs 1552 each, and i was also given 30nos chq to Centurian Bank Of Punjub. But few times chques was dishonoured by the Axis Bank, when my A/c ballance is more than my installment. And also deduct by Axis bank Rs394 each and also claimed Centurian Bank Of Punjub Rs 450/-each. So that pl.help me as early as possible.

Hi,

I have taken home loan from your bank ( Scheme : PH_LNPHG_FLOATING, Account No : PH[protected] Customer ID : 56848 ). Inspite of several requests made for Principal & Interest computation sheet I have not received the same.

Please look into the matter urgently.

Thanks,

Chandan

i make a phone call to axis bank branches at mall road ludhiana, but no body pick the phone there i am surprised to find this thing that in a organisation like axis bank the person are there are working so irresponsibility . one time they give me the number 5036141 for the status of my credit card but when i call at this very number then i heard from there that this is the number of loan department, is this the best service of axis bank.

kindly contact me if axis bank has a good service at [protected] for my status of credit card refference no.is 1577274

otherewise i automatically know that there has no service.

I had taken a loan of 5oK from Axis Bank For which I had to pay an amount of 4501 from August 2007 to July 2008. In June due to insufficient amount in my bank account the ECS got bounced. I was asked to make a cash deposit which I did. In the months of Aug and Sept 2008, ECS of 4501 was presented though I had cleared the loan. When I called customer Service today on 22066077 I was told that Rs.177 was the amount pending, this amount was the charges for the ECS getting bounced, which is why ECS of 4501 was presented in the months of Aug and Sept. I was not intimated about this amt. pending. In the months of Aug & Sept Rs. 200 was deducted from my a/c for the ECS being bounced.Pathetic service.

I would also like to add that when I tried contacting the concerned dept. on this no.22066077 my calls were picked and cut off thrice.

I am, Harish Bhardwaj, working as Sr. engineer with Denso India ltd, Noid a, India. I ahve salaried account in AXIS BANK LTD Noida.
I have deposited Rs101000/- in ATM of Axis Bank, Sector 7 faridabad 29/8/08.The cash details are, two packets containing Rs40000/-each(40 currency notes of Rs 1000 )and 3rd packet containing Rs21000/-(21 currency notes of Rs1000/-.

These notes were taken by me from cashier of AXIS BANK sector-7, Ballabgarh, Faridabad, in exchange of currency notes of Rs500/-who have counted twice infront of me.

I also counted twice before depositing in the ATM.

Today i received a telephonic call from AXIS BANK DELHI, telephone no.[protected] that they have received one note Rs1000/- found less in one packet i.e.39 notes inplace of 40 notes. I was surprised. How it is possible when these were counted many times .

It is clearly highly doubtfull that employees of Axis Bank, who has collected Packets containing cash and who have counted them are doing fraud.

Please suggest me to whom should i complaint. Either reserve Bank of india or local police or any other authority who can investigate this foul play of Exis Bank LTD Employees, who are involved in ATM cash related activities.

Regards

Harish Bhardwaj

Mob.[protected]

I had worked as management trainee for panace biotec in the year 2002. Now in the year 2007 I had decided to withdraw the PF which gained from panacea lying with the Govt. The PF amount to Rs 7000 approximately was duly paid by the Delhi PF office by cheque in due time. It was paid in two cheques in a break up of Rs 5000 and Rs 2000 approximately. However the rs 5000 cheque was credited by the bank in my account in due time. However the cheque of value Rs 2000 was reported by the bank(Axis bank) that it has been misplaced while it was send to Delhi (since it was an outstation cheque). I had repeatedly followed up with Axis bank-Garia branch-kolkata, where I have a savings account and this account details was given to the PF office of Delhi so that the cheque issued by them is in the name of this savings account. The issue of misplacing the cheque is almost 4 months old and everytime Axis bank tells us that we r looking into it and will be realised soon. My self and my father had given them several written reminders but till date the amount of rs 2000 is yet to be realised. I request you to please help me on this and help me to get this amount realised in my account with interest paid in fixed rate from the time the cheque was misplaced.

I had tried to book my air ticket online in airarabia airlines by using my axis bank credit card. But after three successive attempts the transaction got approved but at the last moment when I was to receive my e-ticket it got reversed. Not withstanding that, each time the amount that was charged to credit card was more than the amount that has been credited back on reversal of the transaction. So I was incurred a loss of Rs 5500 without booking my ticket & for doing no transaction. Can you please help me out.

This is to bring to your notice that my account has been debited for Rs 42000 without my instructions.
i had recd a mail from axis bank stating that my account would be blocked if i dont upgrade to new SSL server for secure banking for which i clicked on the link which was exactly same as of axis bank netbanking, it prompted me for customer ID and password. After an hour i recd a message from axis bank that my account has been debited...

Hi,

I had received an Axis meal Card from my company. Every month Rs 1100/- gets added to the card. Axis Bank claims that this card is accepted at over 40, 000 registered food outlets. I have tried using this card at various places like Spinach, Food bazaar, Vishal megamart (food). None of these outlets are able to access this card and I have to always pay by cash.

This card is hardly accepted at most of the...

This is with regard to an unauthorized transaction from my Smart Privilege Bank Account in Axis Bank, Lok Vihar Branch, Pitampura, Delhi on 11th August 2008 which has taken place through Internet Banking.

That the Branch Manager –Mr. Vikas Anand himself called me up in the evening at 7:30 P.M. on 11August 2008 and informed me that the aforementioned unauthorized transaction has taken place from my account.

After receiving Mr. Vikas Anand’s call I directly went to AXIS BANK branch wherein I have my Account i.e Lok Vihar, Pitampura.

Though the Branch Manager had left by that time and Mr. Hemant (Bank Official), who knows me well as he is the same person who had assisted me while opening my account, showed me my Account details and the person in whose Bank Account the money from my account has been transacted in an unauthorized manner.

That a person named D’ Cunha from the Compliance Department called me from[protected] on 12 August 2008 and confirmed that an unauthorized transaction has taken place from my account on 11 August 2008 and the money will be restored to my Bank Account within a week’s time. I requested him to send me a written confirmation about the same but he outrightly refused to do so

That I also informed the Deputy Manager of Axis Bank-Lok Vihar, Pitampura- Ms. Sapna that I have been receiving security alert emails on my personal email account- [protected]@rediffmail.com confirming that my AXIS Online Banking Account has been violated and someone with IP address 81.102.72.19 tried to access my personal account

Ms Sapna advised me to log- in with my User Id and with a wrong password, so that the account gets deactivated and I did what was advised to me. Thereafter I didn’t get any such Security Alert emails.


That on 14 August 2008, the Bank asked me to sign an undertaking to the effect that I had put my account details on the net, which resulted in the fraudulent transaction.
That I declined to sign the same as the unauthorized transaction has taken place due to security lapse on the part of the Bank. My account is a saving account and I have never carried out any internet transaction vide my account. Further, the transaction has been done by a third party not associated or connected to me in any manner whatsoever.

However, after my persuasions the Bank amended the undertaking striking the clause that “I had passed on my password and sixteen digit debit card number and which resulted in the fraudster taking the money from my account” (A copy of the amended and signed undertaking is enclosed)

Again, on 1 September 2008 the Manager Operations – Ms. Ankur has asked me to sign the undertaking to the effect I had passed on my password and sixteen digit debit card number and which resulted in the fraudster taking the money from my account.

That I have again declined to sign the same as the unauthorized transaction has taken place due to security lapse on the part of the Bank.

Additionally, on August 26, 2008 I had a conversation with Ms. Mughda, Compliance Department, Mumbai and she assured me that the money will be reversed into my account with in a week’s time.

Again, on 1 September 2008 I had a conversation with her in regard to the same and she is again reassuring me that the money will be reversed into my Bank Account with in a week’s time.

However, instead of taking some concrete action against the fraudster, the bank and its officials are wasting my energy and time and are pressurrising me to sign the undertaking.

The acts, conduct and behavior of the bank officials make it abundantly clear that they are hand in glove with the fraudster - AMIT THUSSOO.

In view of the above, take note of the following:

 That there has been a security lapse on your part of due to which the fraudulent transaction has taken place;

 That the Bank is fully aware of the fraudulent transaction and the Bank Manager himself called to inform me about the same and confirmed the same;

 That Mr. Hemant who works in Lok Vihar, Pitampura Branch informed me that the unauthorized transaction has been done by some Amit Thusso who is working with LG Electronics, Greater Noida and has a salaried Account with Axis Bank;

 That the Bank is trying to shift the blame on me despite there being no proof of my involvement in the said transaction. This is an absolute shock for me that the Branch Manager –Mr. Vikas Anand and other officials of the Bank has been consistently telling me that I must have put in my information/data i.e.-USER ID, PASSWORD, TXN ID and DEBIT CARD on some unprotected site or using an unprotected net access system and put in my details onto the AXIS BANK site;

 That the Bank is not willing to sort the matter unless I again sign the undertaking to the effect that I had myself passed on my account details to the fraudster;

 That I have never-ever done any kind of transaction using my AXIS ONLINE BANKING ACCOUNT and I have never put in my personal data on any site as I use this account as my savings account and this can be very well checked from the history of my transactions done with the bank;

 That I have no connection and have not been involved in any manner in the above disputed transaction using my Axis Online Banking Account;

 That the fraudulent transaction has been done by a third party unknown to me and has happened due to security lapse on the part of the bank;

 That the Bank is not willing to take any action despite the undertaking signed by me stating that the Bank will initiate appropriate legal action against the beneficiaries of such amounts;

 That there has been lack of cooperation and coordination from the side of the Bank;

 That the Bank is unnecessarily delaying the matter and harassing me;


NEHA KHURANA

Reference is made to AWB# [protected].Their reference # 792555.shipper129806.

From MUMBAI TO IXC CHANDIGARGH.

Our location is nearer to Chandigargh.
All the INTERNATIONAL couriers are able deliver us.

Why not yours?

please do not try to cheat everybody.

I was asked by Axis Bank to apply for a corporate credit card. I wasn't very eager but I was pursued by them. I submitted a complete application with all required documents including my salary and existing credit card details. The verified everything via a telephone call, but later on sent me an SMS that my application has been declined with no reason what so ever. As far as I know, the bank is supposed to inform the decision with the reason for any such declines. I've sent a mail to them but they haven't even responded. I want to know the grounds on which they declined the application.

Hello,

This is Vijay Kumar Garla from Bangalore. All this is startedd when I want to change my home loan from ABN AMRO to AXIS Bank. I felt ABN is charging more interest rate and decided to move to AXIS BANK for less interest rate. I was fallen to their cheap marketing trick. I have called-in the AXIS bank for processing my home loan and they have arranged an executive from the agency called PVMONEY. They started processing my home loan on June 15th 2008 and it is not comleted till today (i.e Aug 28th 2008). They have taken processing fee of 6250 rupees from my account with in a week from the date of processing. They never call-in and tell the status of the processing, infact if I call them they tell that some more documnets are required for further processing.

Today I called lady with name Shoba, asked about the reason for the delay. She is saying I am th reason for the delay. I have told to escalate to the next level, she said there are none and I've to tell to her only all things. After a big fight she gave one mailid (and not ready to give contact number), I really dont know who he is and what he can do about it.

My appartment is from reputed builder and it is BDA approved project and the loan I was asked is less than 30% of market value of the appartment. The EMI I am going to pay is less than 20% of my monthly income.

Hope you can imagine the AXIS bank operational excellence and service/value to the their customers. I have lost my mental peace, time and money because of this. It is clear case of cheating a customer by AXIS Bank.

The loan ref no is AXISBANK/(LNPHG)-110240/PVM/06/217/RAC - (Bangalore)/08-09.

Thanks,
VijayKumar Garla
[protected]

Dear Team,

I really appriciate the kind of form you have prepared for customers. Please read my email chain below and help me to get the justice. This is what happened with me after I did one oversease transaction in AXIS bank.

++++++++++++++++++++++++++++++++++++++
Dear Team,

I have transferred SGD $600.00 but got equivalent INR for just SGD $560.00. I inquired citi bank about the charges and they charged SGD $10.00 as the transaction fee but where is the rest SGD 30.00.
If you have these many charges and transaction fee then what is the benefit of having this account? Please revert.


Moreover, Please read the below mailing chain conversation which I was having with my Account's Relationship manager regarding the same.


Thanks & Regards

Nikhil Sharma

GID 47822|HCU Mainframe|Sr. Software Engineer, Singapore.

Mobile: +[protected] | [protected]@satyam.com

Boldness has genius in it !!!

[protected][protected][protected][protected]
From: Nikhil_Sharma
Sent: 26 August 2008 22:31
To: Komal.[protected]@axisbank.com
Subject: RE: Axis bank NRI Services


Moreover, I have some more things about the services.

If I am not wrong, I initially told you about the poor (rather no response) response from the phone banking team of AXIS bank and when I was in India you told me to call you for 24X7 service for any issue what so ever. Were those just the words for luring customer and for the first impression thing?

I am also in Banking Industry for now more that 5 years and please don't pressure me to tell the whole meaning of "BANK". It is not the one time thing rather it is the life long thing.

I really feel very bad not just because I lost money, it is because I feel cheated.


Thanks & Regards

Nikhil Sharma

GID 47822|HCU Mainframe|Sr. Software Engineer, Singapore.

Mobile: +[protected] | [protected]@satyam.com

Boldness has genius in it !!!

[protected][protected][protected][protected]
From: Nikhil_Sharma
Sent: 26 August 2008 21:43
To: Komal.[protected]@axisbank.com
Subject: RE: Axis bank NRI Services


Hi,

I missed out few things in my previous email.

How can you say that there is no bank which is not charging any thing on the remittance as of now in India and Axis bank have the least remittance charges in the Indian Banking Industry.

ICICI is an Indian Bank and charge just SGD $5/- on transactions below SGD $2000/- and NO CHARGES on the transaction over SGD $2000/-

AXIS bank charged SGD $30/- for one transaction and the rate which I got is SGD $1 = INR 30.4 which is lesser (few points only) than ICICI bank. Please check the link "Exchange rate calculator" on the website "money to India" https://m2inet.icicibank.co.in/m2iNet/m2iNetLoginForm.jsp

So, I request you to kindly rectify your perception about AXIS Bank.



Thanks & Regards

Nikhil Sharma

GID 47822|HCU Mainframe|Sr. Software Engineer, Singapore.

Mobile: +[protected] | [protected]@satyam.com

Boldness has genius in it !!!

[protected][protected][protected][protected]
From: Komal.[protected]@axisbank.com [Komal.[protected]@axisbank.com]
Sent: 26 August 2008 20:18
To: Nikhil_Sharma
Subject: RE: Axis bank NRI Services


Dear sir,

hope my mail finds you in best of the spirits !

Initially i suggested you to go for priority or prime account only because these account types enjoy better benefits than the basic account.
i have given you information brochures each and every time i met you which includes a brochure of schedule of charges. also the same brochures have come in your welcome kit as well which gve detailed outlay of the remittance charges.

sir, there is no bank which is not charging any thing on the remittance as of now in India. we at Axis bank have the least remittance charges in the indian Banking Industry as of date.

i have been your relationship manager at karkardooma branch and i am not bound to deal with the service isssues of my previous branch i am providing you my services as a dedicated relationship manager out of my own wish and will. i hope you acknowledge the same.

I am providing you with numbers of karkardooma branch as well in case you need to speak to some body[protected]

Regards,

Komal Kukreja
RM-NRI Services
Mayur Vihar
Voice (M): +[protected]




-----Nikhil_Sharma <[protected]@satyam.com> wrote: -----


To: "Komal.[protected]@axisbank.com" <Komal.[protected]@axisbank.com>
From: Nikhil_Sharma <[protected]@satyam.com>
Date: 08/26/2008 12:20PM
Subject: RE: Axis bank NRI Services


Hi Komal,
If for every inward transaction INR 150 are the charges than why you have not informed me this earlier.
This is the worst banking I have ever can across. Ever this is what happened with my wife's account, we have deposited Rs. 7000/- and got only Rs. 3500 and now you are telling me that for every transaction Rs. 150/- are the charges.
On my every email you will get my phone number in my email signature. Please check & revert.
Thanks & Regards

Nikhil Sharma

GID 47822|HCU Mainframe|Sr. Software Engineer, Singapore.

Mobile: +[protected] | [protected]@satyam.com

Boldness has genius in it !!!

[protected][protected][protected][protected]
From: Komal.[protected]@axisbank.com [Komal.[protected]@axisbank.com]
Sent: 26 August 2008 12:22
To: Nikhil_Sharma
Subject: RE: Axis bank NRI Services


Dear Sir,
Greetings of the day !
As you are aware that i have been transfered to a mayur vihar branch so i dont have direct access to your account.
i will follow up with karkardooma branch about the charges today and get back to you in a days time.
also, you hold a basic account with us so for every inward transaction you make there is a 150 INR charged from axis bank's side. i request you to upgrade your account to priority or prime category to avoid these charges. the transaction also depends on the exchange rate of SGD to INR as well. please provide me with your updated telephone number asap as i would wish to speak to you on phone to resolve this matter.
with warm regards,
Komal Kukreja
RM-NRI Services
Mayur Vihar
Voice (M): +91-[protected]

-----Nikhil_Sharma <[protected]@satyam.com> wrote: -----


To: "Komal.[protected]@axisbank.com" <Komal.[protected]@axisbank.com>
From: Nikhil_Sharma <[protected]@satyam.com>
Date: 08/25/2008 05:32PM
Subject: RE: Axis bank NRI Services


Hi Komal,
I have transferred SGD 600.00 but got equivalent INR for just SGD 560.00. I inquired citi bank about the charges and they charged SGD 10.00 as the transaction fee but where is the rest SGD 30.00.
If you have these many charges and transaction fee then what is the benefit of having this account? Please revert.
Thanks & Regards

Nikhil Sharma

GID 47822|HCU Mainframe|Sr. Software Engineer, Singapore.

Mobile: +[protected] | [protected]@satyam.com

Boldness has genius in it !!!

[protected][protected][protected][protected]
From: Komal.[protected]@axisbank.com [Komal.[protected]@axisbank.com]
Sent: 22 August 2008 15:49
To: Nikhil_Sharma
Subject: Axis bank NRI Services


Dear Sir,
thankyou for replying back. I am happy that i was able to help you with the required information.
you can always rely on me for any kind of assistance.
happy banking !

regards,
Komal Kukreja
RM-NRI Services
Mayur Vihar
Voice (M): +91-[protected]

Hi Komal,

If for every inward transaction INR 150 are the charges than why you have not informed me this earlier.

This is the worst banking I have ever can across. Ever this is what happened with my wife's account, we have deposited Rs. 7000/- and got only Rs. 3500 and now you are telling me that for every transaction Rs. 150/- are the charges.

On my every email you will get my phone number in my email signature. Please check & revert.

Thanks & Regards

Nikhil Sharma

GID 47822|HCU Mainframe|Sr. Software Engineer, Singapore.

Mobile: +[protected] | [protected]@satyam.com

Boldness has genius in it !!!

[protected][protected][protected][protected]
From: Komal.[protected]@axisbank.com [Komal.[protected]@axisbank.com]
Sent: 26 August 2008 12:22
To: Nikhil_Sharma
Subject: RE: Axis bank NRI Services


Dear Sir,

Greetings of the day !

As you are aware that i have been transfered to a mayur vihar branch so i dont have direct access to your account.
i will follow up with karkardooma branch about the charges today and get back to you in a days time.

also, you hold a basic account with us so for every inward transaction you make there is a 150 INR charged from axis bank's side. i request you to upgrade your account to priority or prime category to avoid these charges. the transaction also depends on the exchange rate of SGD to INR as well. please provide me with your updated telephone number asap as i would wish to speak to you on phone to resolve this matter.

with warm regards,

Komal Kukreja
RM-NRI Services
Mayur Vihar
Voice (M): +91-[protected]

++++++++++++++++++++++++++++++++++++++++++++++++++++++

Please help.