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Axis Bank Complaints & Reviews

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Updated: Feb 19, 2026
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Axis Bank reviews & complaints page 637

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M
milind t padave
from Mumbai, Maharashtra
Sep 29, 2008
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Sir
I am working in Central Excise Deparment, Lalbaug, Mumbai-12 salaried person and last 4 years i am regular saving account holder of AXIS (UTI) Bank.AXIS Bank has closed ATM centre in lalbaug, oppopsite bharatmata theatre. Due to closed this ATM Centre, lot of saving account holder are disturb for withdrawal of salary cash. When i opened a salary account in 2005, repesentative o[censored]TI representative, we opened a ATM Centre near your office location i.e.lalbaug and gave surety to our department, will not shut the ATM centre in your lalbaug area Near your office location. About 50 saving account holders has opened account in AXIS (UTI) Bank.

So you are requested ask AXIS Bank to reopen ATM Centre in Lalbaug. thanking u
Aug 14, 2020
Complaint marked as Resolved 
sir/madam, I am an account holder of Axis Bank Agra (Ac.no.[protected]) . I wanted to withdraw an amount of Rs. 10, 000 from ATM Corporation Bank Surya Nagar (COBNO53404) on 28.12.09 at 11:18:04 (Refr 892996). Although the said amount was debited from my account, but the ATM failid to deliver the amount to me. I have already made a verbal complaint to your customer care support vide request no. 9734746 dated 28.12.09. Please take immediate action and kindly credit the above amount in my account. Sabari Das
sir we provide you ATM space in moradabad [u.p.] near kothiwal dental collage.my mobile no.[protected] and id mnsn.[protected]@gmail.com
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    V
    Vishwanath Pavin
    from Pune, Maharashtra
    Sep 28, 2008
    Resolved
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    Dear Sir/MAdam

    My self Vishwanath Pavin, working in WArtsila India Ltd- A Finland MNC.

    I had Applied for Ur Axis Bank Credit card on persistent of your representatives.As a matter of fact all of documents were submitted i.e Address proof, PAN card xerox, credit card statement, etc.

    After some verification calls, i was informed that credit card will delivered in 4-6 weeks.
    Later i received a letter from axis bank stating that my application has been rejected.

    The content of the letter reads like this
    "
    Thanks for your above said letter. As per the contents you have declined my application for “No Authenticity Verification”.
    I do honor your verdict but sorry to say that I am not able to understand your stand because:

    • I am Passport holder since 2001 issued by Govt. of India.
    • I enjoy credit cards of five financial institutions.

    Sir, out of curiosity I shall like to know that without of any authenticity all these things have happened.
    MOreever Pls read this Piece of email sent to me on my email id regarding my account.(I dont hold any account with Axis Bank)
    Quote
    "From: AXIS BANK <[protected]@axisbank.com>
    Date: 2008/9/28
    Subject: Security Alert!: Transaction Activity in Your Account
    To: undisclosed-recipients






    Security Alert:

    Attention! Your AXIS Online Banking Account has been violated!

    Someone with IP Address 81.102.72.19 tried to access your personal account!

    In accordance with Axis Online Banking User Agreement and to ensure that
    your account has not been compromised, access to your account was limited.

    Your account access will remain limited until this issue has been resolved.

    Please follow the link below to resolve this problem:
    https://www.axisbank.com/security/resolve=acct


    Thank You.

    Unquote

    Please resolve this issue and return my documents

    Thanking you in advance.

    With Regards

    Vishwanath Pavin
    Aug 14, 2020
    Complaint marked as Resolved 
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      R
      RAMPA KISHOREKUMAR
      from Hyderabad, Telangana
      Sep 28, 2008
      Resolved
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      Dear Sir,

      Sub: Non-receipt of PCC for South Africa
      Ref: File no :M 022580 dt 29-Aug-2008

      I have applied for PCC on 29-08-08 by paying a fee of Rs.300/- at Passport office, Hyderabad from where I have applied and got my Passport under Tatkal Scheme. At the time of applying for PCC, I was informed by passport official that I should initiate the PCC process from Police Station, Guntur, which is the nearest police stataion and all my pre-passport formalities had been complied with from This station ONLY.

      I have coordinated with Guntur police station, and arranged for Police enquiry and necessary report was sent from Local police station on 14.09.08 vide their Courier no CNO/100/SB-pp/DIS/2008 dt 14.09.08 vide Sno 209/209 to passport office. Hyderabd. In fact, I got it done with great difficulty, in view of the traditional, inbuilt obstacles involved in getting the things done through a Police station. But, even after the lapse of 20 days, I have not received my PCC alongwith my Original PAssport, which is with PP authorities, Hyderabad and I am scheduled to leave on 06 th Oct, 2008 to South AFrica and unless I get this PCC, my Journey time may be at stake and my career will hit badly.

      In the above context, I request your goodselves look into this issue and arrange for PCC & Passport immediately, to enable me proceed with my Career build or If my personal presence is required to comply with any formalities, I dont hesitate to come to passport office, as my Career is important to me at this point of time. Pl understand the gravity of Situation and do the needful, for which I am greatful to you forever.

      Thanking you

      Kishore kumar Rampa
      [protected]
      Guntur
      Aug 14, 2020
      Complaint marked as Resolved 
      Dear Sir,
      I am Sri Krishnan Mahadevan. I have applied for south african police clearance certificate as per Annex 23B by sending the DD and the fingerprints and all essential details. It should have reached you on[protected]. But not yet I have received any reply. Please send me the required information related to my documents sent.

      Name : M. SriKrishnan
      Passport No : G9310653
      Email ID : [protected]@yahoo.co.in
      Residential address : 51, "Sharadharam",
      Vivekananda Nagar,
      Dindigul.
      Tamil Nadu, INDIA.
      I have applied for P.C.C from Ghaziabad, Indirapuram station and the police person denying to tell that they have my application which was forwarded to them from S.S.P office with all other required documents and i have already confirmed from the S.S.P office with receiving signature of Indirapuram Police Station Person for my application.
      The person name is Gautam and his number is [protected] and the police station officer name is Jitender singh, his number is [protected].I asked them several times but they are just making excuses. I need it as soon as possible for my Visa filing for further studies.
      Please look into the matter and do needful, please, i will be grateful to you.
      Swati
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        P
        prashant tripathi
        from Delhi, Delhi
        Sep 28, 2008
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        dear sir
        i having a pan no.aeopt9147f . and filled a itr for assesment year[protected]
        i have lost my itr acknowledegment receipt[protected] . kindly provide duplicate for same.

        thanks

        prashant tripathi
        Aug 14, 2020
        Complaint marked as Resolved 
        R/ SIR MY SAVING A/C NO [protected] BRANCH BHIWADI [RAJ.]. I DROP MY CHEQUE NO 175216 DATED 25.02.2010 IN UIT ATM BOX ON DATED 27.02.2010 AT 20.30PM. AFTER 05 DAYS YOUR BRANCH EXE. CLEAR THAT WE HAVE NOT RECD. YOUR CHEQUE .THIS IS NOT FARE BECAUSE THE CUSTOMER HAS NO PROOF [WHO HAS DRAWN IN WOODEN BOXES.] HOW THE CUSTOMER BELIEVE IN BANK SERVICE. THANKS RAVI SHANKAR
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          D
          Deepak Kumar Acharya
          from Pune, Maharashtra
          Sep 26, 2008
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          Dear Sir/Ma'am,
          My name is Deepak Kumar Acharya. I am working with ICA INFO TECH PVT LTD. ICA have more then 1000 salary account. My salary account opened in AXIS BANK LTD & account is activate from last 1 year. Axis bank offered me there credit card with 10, 000 Rs limit.Credit card number is "[protected]". I used it many time & also make partial payment for that. But from last 5 month i have not received any statement from Axis bank, so i can know my actual outstanding. I called them 4 to 5 times but they didn't give me response. In this duration I got 1 call from Axis bank regarding payment of credit card, i ask from tele caller please let me know my full outstanding, so i can able to pay my whole outstanding without delay. But she told me "i will let know after 1 hour, there are some problem in system."
          But i have not received single call from Axis bank. Suddenly Axis bank deducted my 13922 Rs from my salary account without information, without my knowledge. And i have not given any ECS to Axis bank. If they have any prove that i have given permission to Axis bank then show me.
          Presently my account balance is 0 Rs. Whom gave Axis bank this right without customer permission they can deduct amount. After this i called Axis bank then they told me month end is going on that's why we did this activity & apart from that they don't have any answer.
          This is shameful action by axis bank.. I want justice. This way is right or not... Please make it hurry i don't have sufficient money to survive with my 6 family members.
          Please note down information-
          Name-Deepak Kumar Acharya
          City- Ahmedabad
          Account Number-[protected]
          Credit card Number-"[protected]"
          Branch- Axis Bank, Naranpura, Ahmedabad
          My Mobile Number- [protected], [protected]
          Aug 14, 2020
          Complaint marked as Resolved 

          Axis Bank Ltd — Amount Deduction without any information

          1. Rs. 1500 deduction on my A/c without any information
          2. Senior Customer Care Officer Manju will talk but not log the complaint

          Kamal Maheshwari
          [protected]
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            P
            pc.cherian
            from Pune, Maharashtra
            Sep 25, 2008
            Resolved
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            I, Mrs. Rosamma Cherian would like to bring the following facts to your knowledge for taking corrective steps at your end :

            1. I have given an FD application form duly filled along with a cheque for Rs. 2 Lacs
            and other documents on[protected] to your Dewas for a period of 3 years
            deposit at an interest rate of 9%. The amount was debited to my account and
            credited to your FD account on 0703/2008. Your Dewas Branch people told me
            that deposit receipt will be prepared at Mumbai and the same will be received by
            me within 3 – 4 days at my residential address.

            2. After 8 – 10 days due to non-receipt of the Deposit receipt I contacted your
            Dewas Branch and they told me that I will get the same within 2-3 days.
            The same reply they were given me upto 10th April, 2008.

            3. On 11th April, 2008 they told me that the duly filled FD form was misplaced
            somewhere in the Bank and I have to fill up another FD Form. On 11th April, I have
            given another FD Form duly filled in along with other details on the assurance
            from your Dewas Branch that I will not incur any financial loss.

            4. After several follow-up I got the Deposit receipt dated[protected] instead of 07-
            03-2008 i.e. the amount debited and credited to your FD account and for 2
            years instead of 3 years. On contacting for corrections they told me that for 3
            years period I have to fill another FD form and the interest amount for the period
            [protected] to[protected] will be deposited in my account.

            5. I regret to inform you that yet I have not received the interest amount payable
            to me for the period from[protected] to[protected] days) i.e. the dates
            between the FD amount credited to your bank and the FD receipt date at the
            rate of 9% for Rs. 2 Lacs

            6. On enquiring for the same at your Dewas Branch every time they are telling that
            the same will be given from their Mumbai Office.
            (Contd ….. 2)

            :: 2 ::

            This is the treatment I received from your Dewas Branch . Is it the correct way for taking care of the Customers by a reputed Bank like you ?


            I would now request you to credit the interest amounting to Rs. 1750/-(Rupees One Thousand Seven Hundred Fifty only) for 35 days interest ( for the period between 7-3-08 to 11-4-08 i.e. the difference period the amount credited to FD account and the FD receipt date ) @ 9% for Rs. 2 Lacs to A/c No. [protected] or advise your Dewas Branch to pay the same.

            Your kind intervention is solicited to settle the above case because as yet I have not received the interest amount inspite of the assurances of your Dewas Branch nor I am getting any proper reply from them.

            An early action in this regard will be highly appreciated.

            Thanking you,

            Yours faithfully



            ROSAMMA CHERIAN
            Aug 14, 2020
            Complaint marked as Resolved 
            Dear sir,
            We opened our 3 a/c in your Axis bank from your employee miss. Ekta & she opened our a/c at zero bal a/c in oct 08 our a/c no. is as follows
            1. SSS Pharmachem Pvt. Ltd. no. [protected]
            2. SSS Pharma no. [protected]
            3. Pramod Kumar Banthiya no. [protected]

            in which we deposited the amount and no cheque is issued by us then also Rs.5000/- & Rs. 1568 were deducted from our a/c
            Our a/c is opened not more than 2 month & Why bank is deducting the amount. And from whom we opened our a/c Miss Ekta we call her she nither answere our phone calls also when we complained about her than she SMS us about that the bank has done the wrong entry & amount will be deposited in 1-2 days.
            But still the matter is pending. Also we enquired about the Miss Ekta she was a fraud girl & she made full in her past job in Yes bank also & they terminated that girl.
            So I request you to please look the matter & reply us as soon as possible..

            Pramod Banthiya
            A cheque no. 561169 dated 23/02/08 of SBI Aizawl has been deposited to my savings account at Axis Bank, Tezpur Branch. Tiil today the amount has not been credited to my account. Axis Bank, Tezpur on enquiry has given a despatch no.[protected]
            SB AC NO= [protected].

            I regret to inform you that after several follow-up also I have not received the Deposit receipt of my FD dated 14 Aug 2009 of Rs.25000 at Kalyan nagar branch Bangalore Karnataka state.
            The amount was debited to my account on the same day itself.
            Branch people told me that deposit receipt will be prepared at Mumbai and the same will be received by me within 3 days at my residential address.
            Almost 13 days over still not getting any replay.
            Pls advice how to goi ahead ??
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              A
              Anand Kumar
              from Delhi, Delhi
              Sep 25, 2008
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              Hi,

              DONT EVER TAKE LOAN FROM AXIS BANK.

              Not even a sinlge person is responsible to answer a single query for the last 1 week .

              Please see the mail below which i send to those :

              From: Kumar, A, Anand, AKD2B C
              Sent: Monday, September 22, 2008 3:02 PM
              To: '[protected]@axisbank.com'
              Cc: 'anand kumar'; 'rac.[protected]@axisbank.com'
              Subject: Need Explanation & Chargeback
              Importance: High


              Hi,

              I have not received any reply for the below mail.I request you to intervene & sort out my issue.

              Thanks & Regards
              Anand Kumar
              [protected]



              [protected][protected][protected][protected]
              From: Kumar, A, Anand, AKD2B C
              Sent: Friday, September 19, 2008 3:23 PM
              To: 'rac.[protected]@axisbank.com'
              Cc: 'anand kumar'
              Subject: Need Explanation & Chargeback
              Importance: High


              Hi Riaz,

              I am Anand Kumar form Wipro.I have taken a loan from Axis Bank (PP[protected] & my EMI date for every month is 20th.Last month it got dishonored due to lack of funds available, for that i have made an cash payment of 3569/- on 15th of Sep & the receipt no is:15374 through E-NXT Financials Pvt ltd.But when i checked my statement u guys have once again requested for payment on 16th Sep & the same got dishonored, where as my due date is on 20th.Please explain why this has happened?

              Because of this i have been charged Rs.200/- for bounce charges & tax charges .I need this amount to be chargeback to my account.Why should i penalize for your mistake.

              Hi Sai Rajan,

              The customer service in Mumbai is really bad.I have been calling those guys from morning to get a contact number in chennai they gave around 10 numbers in which nothing is responding at last i got your number some how.Thanks for your help in providing the mail id.

              PS: Click on 'Reply All'

              Thanks& Regards
              Anand Kumar
              Phone:+[protected]
              Aug 14, 2020
              Complaint marked as Resolved 
              Transactions Inquiry Date 6/12/2004 To 20/12/2008 For House Loan
              I received a sum of Rs.50, 000/- from your bank as personal loan... My bank account number is [protected]...The Loan Accout number is [protected]...The Loan was taken on 23.04.2007..The E.M.I for an month is Rs.2, 389/-...I have paid the entire amount with interest without default till date. The Last E.M.I was last month...05.04.2009...I have given Six cheques as Security...Since i have paid entire amount without default, i humbly request your goodself to return back my cheques...Kindly do the needful..Thank You.
              please give me the enquiry of proceesing charges by cash & if anyone did nt give us receipt what we do on that case please reply us quickly
              Axis Bank people are not even pick the Landline phone in customer care of RAC. then why their is a requirement of customer care section to axis bank
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                G
                Girish R Konnur
                from Hyderabad, Telangana
                Sep 24, 2008
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                Hi,

                I have applied for Axis bank home loan on 01-Aug-2008 and also I have paid the initial processing fee Rs. 5618/- on the same day through city bank check. I was told that the processing will be done in 15 working days. It's been almost 2 months and still it's not done. Whenever I ask my agent he tells me that it will be done within 10 days, but I never got the actual status. Also my agent told me that the processing fee is 1% and I have to pay 0.5% document changres and also 12.25% tax on the entire amount. It means only the processing fee is 1.5% + 12.25% tax. I have applied for loan of Rs. 2400000/- so I have to pay Rs 40448/- as processing fee only. I have checked on the axis bank site and they have mentioned that the processing fee is 1% and no extra charges. I tried to enquire in the Axis bank but not getting proper information from any branch.
                My query is how to get proper status about my loan and also how to know the exact info about the processing fee.
                Aug 14, 2020
                Complaint marked as Resolved 
                AXIS Bank is a stupid bank in this world,
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                  S
                  SSS SRINIVASARAO
                  from Hyderabad, Telangana
                  Sep 24, 2008
                  Resolved
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                  I have opened my account a month back in UTI bank & having account no.[protected]. Local bank ( Kakinada, Andhrapradesh) says that my debit card pin has been posted and delivered but that wa not happend. Even I have sent an e-mail as follows for which there is no response.
                  my cell.no.[protected]

                  S S S Srinivasa Rao/MTRL/KKD/NFCL/NAGARJUNA
                  05/14/2008 09:58 AM
                  To
                  [protected]@axisbank.com
                  cc

                  Subject
                  debit card PIN




                  der sir/madam,

                  Customer ID:[protected]
                  A/C.No[protected]

                  I have received the Visa Debit card but so far I have not received the PIN number. Today I have enquired with our Post man also regarding this. Kindly arrange to send the same to my office address if not posted to my residential address please as I am unable to do any transaction through ATM from last 1month please.

                  S.S.S.SRINIVASARAO
                  SR.MANGER- MATERIALS
                  NAGARJUNA FERTILISERS AND CHEMICALS LTD.
                  NAGARJUNA ROAD
                  KAKINADA
                  EAST GODAVI (DT)

                  regards
                  srinivasarao
                  Aug 14, 2020
                  Complaint marked as Resolved 
                  Dear Sir/Madam,

                  Iam unable to access my debit/ATM card as it has been locked .The validity of the card is upto Sep-2009.Kindly activate the same as I am unable to do any transaction through ATM for the past 4 months.(FYI that i have sent a letter to the chennai office, but there was no response from there)please contact through mail.
                  A/C NO:[protected].
                  CARD NO:[protected].
                  i dont no what is custermer id
                  To-day[protected] is the last valid date of my AXIS BANK DEBIT CARD NO. [protected]. I had received new AXIS BANK DEBIT CARD few days back but till date I have not received the PIN. Kindly take necessary action as soon as possible.
                  Thanking you.
                  Yours faithfully

                  BIJOY KUMAR NAYAK
                  [protected]

                  Dear Sir,

                  To-day[protected] is the last valid date of my AXIS BANK DEBIT CARD NO. [protected]. I had received new AXIS BANK DEBIT CARD few days back but till date I have not received the PIN. Kindly take necessary action as soon as possible.
                  Thanking you.
                  Yours faithfully

                  BIJOY KUMAR NAYAK
                  Gandhinagar
                  mob:[protected]
                  AXIS BANK SERVICE IS VERY .THERE IS NOT PROPER RESPONES TO CLIENTS.THIS IS NOT FARE TO THERE COMPANY ITS CONTINUES SAME WAY NEXT COMEING DAYS ARE DARK TO THEM
                  my a/c [protected] my debit card was broken for that appiled for new card past 2 month ill continuely asking & sending request to axis bank they not yet takeing any action poor service
                  i was submitted my application form on dt02.08.08 but there are some delays from your bank is that i was got my book kit on 20.08.08 witout pin code from 20th august to till date i can not get it another one is that i want to iconnect service this is also not activate. My customer id is[protected]. i hope u will do some fast action.
                  with regards
                  pradeep salve
                  pls i want your responce against my mail asap

                  thank you
                  Dear Sir/Madam,

                  My AXIS Bank Debit Card A/C No. [protected]. I didn't received my personal identification number still this time.Kindly provide my identification no., through my e-mail ASAP.

                  Thanks & Regards

                  Ajeesh Mohan
                  Spark Sec.
                  Abu Dhabi.
                  P.O Box 37940
                  Dear Sir/Madam
                  i was submitted my application form of axis bank through trimax it infrastructuer & private ltd on 8 sep 2008 still i have
                  received a new a/c no : 675338 by sms but i have not received
                  atm card & kit pls see that matter & send on following address.
                  address:
                  harsharaj nagari a-104 belavali,
                  ambernath road
                  near pawar complex,
                  badlapur (w) 421503
                  my mobile no: [protected], [protected]
                  der sir/madam




                  I have opened my account a few months back in Axis bank & bearing an account no.[protected], but i lost my AXIS BANK DEBIT CARD & cheque book.Please reissue me the same.send the same to the following address please.
                  D.prasanna
                  c/o hariharan
                  Ho;
                  Beside of Anu bar
                  balakampet, road
                  ameerpet
                  ph;[protected], [protected].
                  thanking you.
                  D.Prasanna,
                  im getting a problem in night time my adsl signal goes and takes more than hours to get connect some time i m not using also being signal is weak from bsnl department also the speed of broadband is very slow like 20 to 30 kbps
                  hello, i am anoop singh a customer of your bank kochi branch a/c no [protected]. i have applied for my new debit card thrice. but there is no response from bank. my present address as follows
                  Anoop Singh LRO(Tel)
                  INS Kattabomman
                  Comminication Centre (TVL)
                  South vijayanarayanam, Naval Base
                  Tirunelveli - 627119
                  Tamil Nadu
                  Mob_ [protected] ( For SMS alert also)
                  so, i request you to allow me to draw your attention on subject of reissue my debit card to above address.

                  thanking you

                  Amount is debited without Informing

                  Hi,

                  I have a Salary account in Axis Bank, in Koramangala Branch, Bangalore. I want to inform that they are deducting amounts in the name of "Consolidated DP charges " from my account without informing me. I didn't get any notification for that. Please take action why they are doing like that.

                  regardind loan

                  I want to take loan from axis bank and telephonic discussion with your Officer Mr. Deepak ( Meera Bag N. Delhi ) and ready my document but no one come to collect the document

                  forgot transaction password

                  I forgot my transaction password, help me,
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                    A
                    A. Alwin Jebamony
                    from Mohali, Punjab
                    Sep 23, 2008
                    Resolved
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                    Resolved

                    Credit card swipe machine problem

                    Dear sir,
                    In our showroom (Suzuki dealer) the axis bank credit card swiping machine is not working for past three months. We are already give 4 times complaints through phone but till now there is no response. So you take the complaint and do the needful as early as possible.

                    Our Address:
                    Win Enterprises Pvt., Ltd.,
                    Opp to Dr. Mathias Hospital,
                    K.P Road, Nagercoil-629001.
                    Ph:[protected].br...
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                    L
                    lalit verma
                    from Chennai, Tamil Nadu
                    Sep 23, 2008
                    Resolved
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                    Resolved

                    Dear Sir,
                    I have taken home loan of 17 lacs from Axis Bank from the branch Delhi RAC. My Home Loan account number is PH[protected] Costumer ID: 61077 Scheme: PH_LNHPG_FLOATIN

                    My loan was sanctioned vide POWER HOME SANCTION LETTER No. AXIS BANK/LNPHG/LNTOP/AXIS/08/HL/14013/RAC-(Location)/06-07 dated 29 Jan, 2008 and Disbursal Letter Dated 01.03.08 attached herewith along with this mail in which date of disbursement is mentioned 15 Feb. 2008.

                    As per your sanction letter I got a loan at 10.25% pa by using formula (3.0% below MRR, MRR mentioned in letter is 13.25%).I agreed with this and gave clearance for disbursement. In disbursal letter they mentioned interest rate 10.25%, but neither mentioned the MRR nor formula, so I thought the same formula was used. But now I received the papers recently from Axis bank stating that I got a loan at PLR = 12.75% & Discount 0f 2.5% hence my Rate of interest was 10.25%. Then I talked with bank executives, they explained me that at the time of disbursement MRR was reduced by 0.5% to a value of 12.75%, instead of giving me the benefit of this 0.5% they reduce the discount 2.5 % in place of 3.0% for keeping the interest rate same. But since disbursement they neither informed me about this change by letter nor by phone. And when I asked them about the discrepancy in the discount, they say due to system related issues, the PLR & Variance was wrongly mentioned in the account statement and this will be rectified. But till now they had not rectified that mistake and now they want me to pay an higher EMI or make prepayment at the interest rate i.e 11.25%. So sir kindly look in the matter, and I am also attaching the sanction letter & account statement for your perusal and necessary action.

                    I am not the only person who is facing this problem, there are 7 more college of mine who is taken the loan from the same bank at same time having the same kind of problem.

                    Thanking you in anticipation that you will take action and end my apathy.
                    Regards,


                    LALIT VARMA
                    Ph: [protected]
                    Aug 14, 2020
                    Complaint marked as Resolved 
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                      K
                      Kiran
                      from Delhi, Delhi
                      Sep 22, 2008
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                      Hi

                      I had a shock of my life when I saw my credit card statement of my axis card.
                      They had charged me 10% of interest for my outstanding amount & when I spoke to their customer care they are not able to resolve my problem and are asking me to make the min. payment due & agin call them so that they will take the request & try to reverse my extra interest but again no guaranty that it will happen.

                      I am planning to go to the consumer court with all the documents & sue them.

                      Kiran
                      Bangalore
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                        H
                        Harish Krishnamoorthy
                        from Ernakulam, Kerala
                        Sep 22, 2008
                        Resolved
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                        Resolved

                        Dear Sir,

                        My name is Harish Krishnamoorthy working as a Research Analyst with Interberry Solutions, Cochin. My salary account is through Axis Bank and my customer ID is[protected]. I have applied for a personal loan at Axis Bank, Rajaji Road- Ernakulum on July 22 2008.

                        This letter is to inform you that, till date I haven’t received a proper communication from the concerned persons from the bank whether they are able to process my loan request or not. For the past one month I’m hearing that they will finalize it in next week- next week. I don’t know how long the bank will take time to process a loan request. If they are unable to process they should have made a reply saying that they are unable to process my request.

                        There was so much delay in verifying my permanent address and what I learned from banking officials that credit approval also have taken enough time due to their meetings and all. Whether they have official meetings or any other stuff’s. It should never take a big toll of customer’s time.

                        Moreover, I have gone to the bank couple of times and they just made me wait sitting over there and saying same Ramayana that they will process it next week. Their attitude towards customer is damn bad and they don’t know even how to welcome a customer. Last time I visited the bank was on September 20, 2008. I have also lodged a complaint by mail on 9th of September to their mail id rac.[protected]@axisbank.com.

                        Hope you will take my complaint seriously and do the needful.
                        With Regards
                        Harish Krishnamoorthy
                        22 September, 2008
                        Aug 14, 2020
                        Complaint marked as Resolved 
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                          A
                          Arnab Gorai
                          from Patan, Gujarat
                          Sep 21, 2008
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                          I have Salary Account with Axis Bank of Lajpat Nagar, New Delhi vide my A/c no[protected], i have a loan from Centurian Bank Of Punjub for 30 months @ Rs 1552 each, and i was also given 30nos chq to Centurian Bank Of Punjub. But few times chques was dishonoured by the Axis Bank, when my A/c ballance is more than my installment. And also deduct by Axis bank Rs394 each and also claimed Centurian Bank Of Punjub Rs 450/-each. So that pl.help me as early as possible.
                          No one will help you. You have to fight it out. You can complain to the Banking Ombudsman. You must write to AXIS bank, using a lawyer. Or file a case with the consumer forums.

                          Please see my website for more detaisl of this horrible bank:
                          http://drpartha.googlepages.com/axisbeware.htm

                          Let me know directly if you need any help.

                          partha
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                            C
                            Chandan Kumar Majumdar
                            from Delhi, Delhi
                            Sep 19, 2008
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                            Hi,

                            I have taken home loan from your bank ( Scheme : PH_LNPHG_FLOATING, Account No : PH[protected] Customer ID : 56848 ). Inspite of several requests made for Principal & Interest computation sheet I have not received the same.

                            Please look into the matter urgently.

                            Thanks,

                            Chandan
                            Hi,

                            We are applying for a Home loan at Dena Bank at JP Nagar Bangalore.

                            The valuator of the bank informed that the house can be valued at 24 lacs. The government value of the house itself Rs. 24, 90, 000. Valuator is demanding Rupee. 5, 000/- to increase the valuation to Rs. 28, 00, 000 also manager seems to be supporting the process.

                            Could you please let me know how what needs to be done.
                            Dear Sir,

                            We wanted to apply for the Home Loan at Dena Bank, JP Nagar Branch, Bangalore

                            When we approached the Manager we were informed to meet the valuator to know the exact amount of loan availability . The valuator says you may get the loan of Rs. 24, 00, 000 where the govt. value of the asset it self is Rs. 25, 00, 000 he is also demanding Rs. 5, 000 to increase the valuation amount to Rs. 28, 00, 000/- . Also the management is completely involved in this process, as most of the loans are provided without complete documentation

                            Could you please let us know how to go about it.

                            Regds
                            Lakshmi
                            TAKE HOME LOAN FROM AXIS BANK AND " GHUM TE REH JAO GE ON THE AXIS "

                            WE HAVE UNFORTUNATELY TAKEN A HOME LOAN FROM THE AXIS BANK WAY BACK IN SEP / OCT 2006. HOME LOAN ACCOUNT NO [protected]

                            WE HAVE A NUMBER OF OUTSTANDING ISSUES REGARDING MY HOME LOAN WHICH I HAVE ASKED THE BANK FOR REDRESS THROUGH PERSONAL REPRESENTATION IN THE OFFICE OF MR MANISH GUPTA, AXIS BANK [HOME LOAN DEPT], BHANDARKAR ROAD, PUNE IN DEC 2007 AND THROUGH REPEATED EMAILS TO - AXIS RAC <Customercare.[protected]@axisbank.com>; ANIL DIGHE <anil.[protected]@axisbank.com>; Manish.[protected]@axisbank.com; SINCE THE EARLY 2008. TILL DATE NO RESPONSE HAS BEEN FORTHCOMING !

                            THE ISSUES ARE ENUMERATED BELOW

                            NO RESPONSE FROM AXIS BANK, HOME LOAN DEPARTMENT, ON THE ISSUE OF : -

                            A> WRONG CALCULATION OF INTEREST ON HOME LOAN - THE CALCULATION SPREAD SHEET WAS GIVEN BY ME ON TWO OCCASIONS TO MR MANISH GUPTA - I PERSONALLY LOADED ON HIS COMPUTER ONCE.

                            B> WRONGLY ROUNDING OFF OF DECIMAL PLACES AND CLAIMING IT TO BE A RBI DIRECTIVE. THE COPY OF THE DIRECTIVES WAS REQUESTED - BUT TILL DATE THAT HAS NOT BEEN GIVEN.
                            AND THE SAME ISSUE WAS CHECKED WITH THE AXIS BANK [SAVINGS BANK ] - WHO AGREED WITH MY CASE.

                            C> NOT INFORMING AT ALL OF THE CHANGE OF RATE OF INTEREST - HENCE DEPRIVING ME [THE CUSTOMER] OF THE CHANCE TO CHANGE / REVISE MY [HIS] EMI AND HENCE MAINTAIN THE TENURE OF LOAN - HENCE CAUSING A LOSS

                            D> THE INTEREST IS CALCULATED ON THE NUMBER OF DAYS IN THE MONTH [INTEREST * NUMBER OF DAYS IN A MONTH / NUMBER OF DAYS IN A YEAR]. 2008 BEING A LEAP YEAR AXIS BANK HAS CALCULATED THE INTEREST FOR THE MONTH OF FEBRUARY FOR 29 DAYS, BUT……….. THE DENOMINATOR WHICH ALSO HAS TO CHANGE TO 366 INSTEAD OF 365 HAS NOT BEEN DONE – THIS SUITS THE BANK AS IT COLLECTS INTEREST FOR ONE EXTRA DAY – THIS PROCEDURE HAS BEEN CONFIRMED BY AN EMAIL SENT TO ME FROM AXIS BANK. THIS AMOUNTS TO ABOUT RS 480 ODD IN MY CASE! IMAGINE THE QUANTUM IF YOU CONSIDER ALL THE LOAN ACCOUNTS THE BANK HAS. THE AMOUNT OF GAIN IS COLOSSAL / HUGE - CONSIDERING THE NUMBER OF PEOPLE EFFECTED.

                            E> CLAIMING THAT THE CORRECT ADDRESS WAS NOT AVAILABLE WHEN THE SAME WAS GIVEN AT THE TIME OF APPLYING FOR THE LOAN AND SUBSEQUENTLY THE REVISED COMMUNICATION ADDRESS WAS PROVIDED ALONG WITH MOBILE NOS AND LANDLINE NOS.

                            F> CLAIM BY MR MANISH GUPTA THAT - THE BANK CANNOT AND WILL NOT RESOLVE THE ISSUE AND THAT I [THE CUSTOMER] CAN KEEP TRYING TO FIGHT IT OUT, THE BANK HAS THEIR LAWYERS TO DEFEND AND FIGHT FOR THEM

                            G> LASTLY - NOT CARRYING OUT DOWN WARD REVISION OF ROI AND MAINTAINING A HIGHER ROI, WHICH IS AGAINST WHAT WAS TOLD AND DISCUSSED WITH ME WHEN THE LOAN WAS SOLD TO ME, THAT THE MARKET RATE OF INTEREST WOULD BE MAINTAINED, BOTH WAYS. IT IS PERTINENT TO MENTION THAT ALL UPWARD REVISIONS WERE VERY PROMPT - THAT TOO WITHOUT EVEN INFORMING ME.


                            H> I HAVE EVEN REPRESENTED MY CASE TO MR ANIL DIGHE WHO IS SUPPOSED TO BE IN CHARGE OF THE HOME LOAN DEPT AT THE AXIS BANK H/O, ALSO REPEATEDLY ASKED HIM FOR THE MOBILE NO AND EMAIL ID OF THE GENERAL MANAGER IN CHARGE - BUT TO NO AVAIL!

                            THESE ISSUES HAVE CAUSED ME IMMENSE HARDSHIP DUE FREQUENT AND REGULAR VISITS TO THE BANK BY MY WIFE AND CONSTANT MENTAL AGONY WHICH DOES AFFECT MY WORK ESPECIALLY AS A DEFENCE PILOT, BESIDES LOSS IN TERMS OF MONEY ON TWO COUNTS - EXCESS INTEREST AND LOSS DUE TO FREQUENT VISITS AND PHONE CALLS.


                            I PRAY THAT THE BANK BE ASKED TO RESOLVE THE OUTSTANDING ISSUES AT THE EARLIEST AND THE BANK BE ASKED TO COMPENSATE DUE TO - THE LAXITY AND IRRESPONSIBLE BEHAVIOUR SHOWN BESIDES CAUSING CONTINUED EXTREME HARDSHIP AND IMMENSE MENTAL AGONY - WHICH AMOUNTS TO LACK IN SSERVICE PROVIDED ! IT IS ALSO PERTINENT TO MENTION THAT THE BANK APPEARS TO SHOW THAT THEY ARE ABOVE LAW AND CAN GET AWAY WITH ANYTHING AND EVERYTHING.
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                              G
                              GAGAN DEEP
                              from Gurgaon, Haryana
                              Sep 16, 2008
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                              i make a phone call to axis bank branches at mall road ludhiana, but no body pick the phone there i am surprised to find this thing that in a organisation like axis bank the person are there are working so irresponsibility . one time they give me the number 5036141 for the status of my credit card but when i call at this very number then i heard from there that this is the number of loan department, is this the best service of axis bank.

                              kindly contact me if axis bank has a good service at [protected] for my status of credit card refference no.is 1577274

                              otherewise i automatically know that there has no service.

                              Axis Bank Credit Card — status of credit card application with refference no. 1577274

                              kindly provide me the status of credit card status which i applied with axis bank refference no. is 1577274
                              I have Account with your buldy axis bank from last 3 years my experience is your bank is hopless, bastered bank your not carefully handled your customers, i think your bank is word largest 3rd class bank,
                              I had sumbit one chk before 1 month, not payment yet recived from your bloody bank.I think i am creating a huge mistek why because my account with your bastered axis bank...

                              I want my chk back with intrest, , , i will through your bank in sefty tank...the axis bank is faltu...

                              regards
                              abdul
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                                Patricia Nirmala
                                from Bengaluru, Karnataka
                                Sep 15, 2008
                                Resolved
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                                Resolved

                                I had taken a loan of 5oK from Axis Bank For which I had to pay an amount of 4501 from August 2007 to July 2008. In June due to insufficient amount in my bank account the ECS got bounced. I was asked to make a cash deposit which I did. In the months of Aug and Sept 2008, ECS of 4501 was presented though I had cleared the loan. When I called customer Service today on 22066077 I was told that Rs.177 was the amount pending, this amount was the charges for the ECS getting bounced, which is why ECS of 4501 was presented in the months of Aug and Sept. I was not intimated about this amt. pending. In the months of Aug & Sept Rs. 200 was deducted from my a/c for the ECS being bounced.Pathetic service.

                                I would also like to add that when I tried contacting the concerned dept. on this no.22066077 my calls were picked and cut off thrice.
                                Aug 14, 2020
                                Complaint marked as Resolved 
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                                  H
                                  HARISH BHARDWAJ
                                  from Kalanaur, Punjab
                                  Sep 15, 2008
                                  Resolved
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                                  Resolved

                                  I am, Harish Bhardwaj, working as Sr. engineer with Denso India ltd, Noid a, India. I ahve salaried account in AXIS BANK LTD Noida.
                                  I have deposited Rs101000/- in ATM of Axis Bank, Sector 7 faridabad 29/8/08.The cash details are, two packets containing Rs40000/-each(40 currency notes of Rs 1000 )and 3rd packet containing Rs21000/-(21 currency notes of Rs1000/-.

                                  These notes were taken by me from cashier of AXIS BANK sector-7, Ballabgarh, Faridabad, in exchange of currency notes of Rs500/-who have counted twice infront of me.

                                  I also counted twice before depositing in the ATM.

                                  Today i received a telephonic call from AXIS BANK DELHI, telephone no.[protected] that they have received one note Rs1000/- found less in one packet i.e.39 notes inplace of 40 notes. I was surprised. How it is possible when these were counted many times .

                                  It is clearly highly doubtfull that employees of Axis Bank, who has collected Packets containing cash and who have counted them are doing fraud.

                                  Please suggest me to whom should i complaint. Either reserve Bank of india or local police or any other authority who can investigate this foul play of Exis Bank LTD Employees, who are involved in ATM cash related activities.

                                  Regards

                                  Harish Bhardwaj

                                  Mob.[protected]
                                  Aug 14, 2020
                                  Complaint marked as Resolved 

                                  AXIS BANK IS DOING FRAUD — AXIS BANK IS DOING FRAUD

                                  THIS BANK TAKES 3 DAYS TO CLEAR ANY CHEK, IT HAS THE WORST OF RELATIONSHIP OFFICERS IN ALL BRANCHES WHO
                                  DONT UNDERSTAND SIMPLE BANKING TERMS.

                                  DEPOSIT ANY CHEK AND SEE HOW THIS BANK HOLD THE MONEY FOR LONG AND INVESTS IN OTHER MARKET.
                                  i m jimmy working in PVt Company, company has a current account in axix bank sec 7 faridabad, we are using this account for our e payment (taxes) transaction, after using this account for few month we had to stop it because we lost our password by mistake, since that day we are using manully transaction through other bank. now we want to continue our epayment schedule from ur bank.
                                  pls show me the right way regarding matter as soon as possible.


                                  thanks
                                  jimmy
                                  [protected]
                                  wrong charges deduct from account
                                  Hello sir,
                                  Congratulation for your new BOSS named Mr. MIHIR KAPADIA Employ card No. 26733
                                  I want to meet him PERSONELY at your office to give him BUKET. Please conferm time with him and send time and date on my mail add.
                                  Thanks.
                                  Tushar Ajmera
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                                    Avishek Mitra
                                    Sep 15, 2008
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                                    I had worked as management trainee for panace biotec in the year 2002. Now in the year 2007 I had decided to withdraw the PF which gained from panacea lying with the Govt. The PF amount to Rs 7000 approximately was duly paid by the Delhi PF office by cheque in due time. It was paid in two cheques in a break up of Rs 5000 and Rs 2000 approximately. However the rs 5000 cheque was credited by the bank in my account in due time. However the cheque of value Rs 2000 was reported by the bank(Axis bank) that it has been misplaced while it was send to Delhi (since it was an outstation cheque). I had repeatedly followed up with Axis bank-Garia branch-kolkata, where I have a savings account and this account details was given to the PF office of Delhi so that the cheque issued by them is in the name of this savings account. The issue of misplacing the cheque is almost 4 months old and everytime Axis bank tells us that we r looking into it and will be realised soon. My self and my father had given them several written reminders but till date the amount of rs 2000 is yet to be realised. I request you to please help me on this and help me to get this amount realised in my account with interest paid in fixed rate from the time the cheque was misplaced.
                                    From: DEEPAK Deshmukh <[protected]@yahoo.com>
                                    Subject: Fw: A/C no- [protected] - complaint
                                    To: IBRM.[protected]@AXISBANK.COM
                                    Date: Saturday, October 17, 2009, 4:08 AM




                                    --- On Fri, 10/16/09, DEEPAK Deshmukh <[protected]@yahoo.com> wrote:


                                    From: DEEPAK Deshmukh <[protected]@yahoo.com>
                                    Subject: A/C no- [protected] - complaint
                                    To: [protected]@axisbank.com
                                    Date: Friday, October 16, 2009, 12:43 PM




                                    I am Deepak deshmukh, i am an employee of Future Axiom telecom Ltd, I had opened an account on 23rd sep 2009 at our Future Axiom Ghatkopar office .All documents were submitted on the same day
                                    I have an salary account and my account number is [protected].
                                    I had deposited by salary cheque of ABN AMRO, on 8th Oct, 2009. and on 10th Oct when i enquired the call centre, I came to know that even my details are not updated.
                                    The call centre agent told me that i have to contact my branch, when i spoke to Andheri branch office, I spoke to Maithili who said that the detail was still not activated. Later that evening it was activated.
                                    I was assured that my cheque will be cleared within 48 hours . When i spoke to them today- 16/10/09 they said that it will be cleared on wednesday 21/10/09
                                    i wasnt even allowed to speak to your higher authority. bank staff named Umesh strictly denied it.

                                    Its middle of the month and my salary is still pending because of your lethargic behaviour.
                                    I want to know why was my account not activated for 15 days in the first place. Why was i made false promise on 10th that my cheque will be cleared in 48 hours. I expected your "esteemed" bank to be professional but it is worse that any government bank. I am facing so much problem due your negligence. I want an immidiate response from you and fix my problem ASAP

                                    A very disappointed Customer
                                    DEEPAK DESHMUKH
                                    [protected]/[protected]/[protected]
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                                      R
                                      Ram Mohan G
                                      Sep 10, 2008
                                      Resolved
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                                      Resolved

                                      I had tried to book my air ticket online in airarabia airlines by using my axis bank credit card. But after three successive attempts the transaction got approved but at the last moment when I was to receive my e-ticket it got reversed. Not withstanding that, each time the amount that was charged to credit card was more than the amount that has been credited back on reversal of the transaction. So I was incurred a loss of Rs 5500 without booking my ticket & for doing no transaction. Can you please help me out.
                                      Aug 14, 2020
                                      Complaint marked as Resolved 
                                      Dear Sir / Madam

                                      I have got a credit card from axis bank before 1 moth for this i had a Fixed Deposit of Rs25000/- in Axis Bank.I have got all the PIN and any other documents.During using credit card it asks about my date fo birth and i am providing my correct date of birth but the system shows wrong information.For this i had made complaint in my Axis Bank, kota & Axis Bank Jaipur also.But they are not able to provide any information in this matter.Two times my credit card has blocked.Due to this i am not able to make my etickets or other transactions.

                                      So, i am requesting from you to close my credit account and refund my Fixed Deposit Amount.Iwant to say one thing that Axis bank is providing WROST services for Credit card.
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