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Axis Bank Complaints & Reviews

2.6
Updated: Mar 13, 2026
Complaints 13011
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6561
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Axis Bank reviews & complaints page 64

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C
Chaman Preet1218
from Barrackpore, West Bengal
Jan 25, 2022
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Axis Bank- unauthorized charge tips/scg/ mcc

Without my permission some amount getting debited from my account, It is mentioned in the statement like TIPS/SCG/MCC/21.01.2022. Deduction of Rs 4.72 is done dated 24/01/2022 and Fuel purchase of Rs 1000 from Swapna Fuel Mart and was done using my AXIS DEBIT CARD on 21/01/2022. I would like to highlight that While making any payment to various vendors I am already with extra fees be it while swiping the card at various points then why after...
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sai samraat
Jan 24, 2022
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After settlement amount paid not received NOC

Address: Hyderabad

Hi. This is Sai kiran putta

I had made a settlement with Axis Bank credit card collections team who issued me a settlement letter received from axis bank official mail after which I had made the payment and now that person saying after 45days received NOC before payment said I will get after 1day I wil received NOC now he's not responding my call..
Can u plzz look at this issue Plz send NOC LATER

PLZ...
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A
ankitsharma914
from Agra, Uttar Pradesh
Jan 24, 2022
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Address: Near branch Bhagwan talkies, agra

Why I am getting an SMS that my registration has been terminated visit to the nearest branch and they said talk to the customer support. where should I go now. Actually I have submitted a fraud complaint and my card's has been blocked itself while the fraud transaction has been happened now I have recieved the new card and when I am trying to register to the application it says that it is terminated what to do now.
Axis Bank customer support has been notified about the posted complaint.
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    RakeshPandit01
    from Nagaon, Assam
    Jan 23, 2022
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    Address: Mumbai

    Axis Bank is very poor in maintaining EPF and EPS related matters. I had faced issues while employed with the bank (concerned officer behaves rudely when any concern is raised and sought for resoluton), as well as after exiting the bank (Contributions not credited as reflecting in passbook). It has been three months after I have exited the bank and still EPS contributions are missing for eight months.
    Feb 26, 2022
    Complaint marked as Resolved 
    Axis Bank customer support has been notified about the posted complaint.
    Verified Support
    Jan 24, 2022
    Axis Bank Customer Care's response
    Hi Rakesh, we request you to share your registered mobile number for further assistance in the referred matter. Regret the inconvenience caused. Regards, Team Axis Bank
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      iamsahyl
      Jan 23, 2022
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      Last year I got their Flipkart partnered credit card made and since then I have spent around 1.5 lakhs from that card but till now I haven't got any reward points for my spendings.

      Can someone intervene and solve this issue ?
      Feb 27, 2022
      Complaint marked as Resolved 
      Axis Bank customer support has been notified about the posted complaint.
      Verified Support
      Jan 25, 2022
      Axis Bank Customer Care's response
      Hi, we wish to inform you that the referred card variant is not eligible for the edge reward points. Regret the inconvenience caused. Regards, Team Axis Bank.
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        Nilrajsinh Vaghela
        Jan 23, 2022
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        First, their customer service center told me that I am eligible for a new credit card on the base of an old credit card. but now they said that I will not get any credit card. Already they charged 799 and the annual fee is 499.

        I am paying this amount without even getting a new credit card.
        Feb 25, 2022
        Complaint marked as Resolved 
        Axis Bank customer support has been notified about the posted complaint.
        Verified Support
        Jan 24, 2022
        Axis Bank Customer Care's response
        Hi Nilraj, we request you to share your registered contact details for further assistance in the referred matter. Regret the inconvenience caused. Regards, Team Axis Bank
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          K
          Khushboo Vansh
          Jan 23, 2022
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          Axis Bank sent me a statement for a credit card which is permanently cancelled more than a year back. This card I never received or used.
          Such a card was never showing in my netbanking app.
          I got shocked to see the statement. So I called customer care. The executive said it's Annual fee. I asked him how can this bank generate annual fee for a card which is permanently canceled. He said I have to pay that money.

          Are you guys exists to loot customers money ? How can you generate Annual fee for a card which was permanently closed more than a year back ?

          During the year 2020, Axis was my salary account. Still this bank used to generate lots o[censored]nwanted consolidated charges in my account and loot my money.

          Now trying to loot money via a permanently closed credit card. Tried to call RM for help. But RM was busy with other customers and got automated reply soon will call me back. But never received a call back.

          Such a pathetic customer care and worst bank. Find some ways to loot your money.

          Please don't fall into their traps and buy their products. You can never close them. They will generate bills for you years after closing those services.
          Feb 25, 2022
          Complaint marked as Resolved 
          Axis Bank customer support has been notified about the posted complaint.
          Verified Support
          Jan 25, 2022
          Axis Bank Customer Care's response
          Hi, we are open to help you! Please share with us your registered contact number and we will get back at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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            S
            Sawlak
            Jan 22, 2022
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            Address: AxisBANK SINHGAD road branch pune

            My mobile application is blocked or terminated .so i contacted SINHGAD ROAD branch . Concern person raised complaint but problem not yet solved .
            Axis Bank customer support has been notified about the posted complaint.
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              S
              ss69747
              from Delhi, Delhi
              Jan 22, 2022
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              Address: kailash colony

              I have applied a saving bank in axis bank. where they have deducted 354 rupees from my accout against issue debit card without intimate me. also they didnt ask me before.

              Please send back me money back or close the account either.

              I dont want to add with such bad regulation.
              Axis Bank customer support has been notified about the posted complaint.
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                R
                Rajeevan2626
                Jan 21, 2022
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                Unable to validate new Priority debit card
                Axis Bank customer support has been notified about the posted complaint.
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                  VijayaLavanya Sundaram
                  Jan 21, 2022
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                  I cleared all my credit card dues on aug 2016. But still my account is not closed inspite of many follow up
                  Axis Bank customer support has been notified about the posted complaint.
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                    S
                    Sandhiya m
                    from Chennai, Tamil Nadu
                    Jan 21, 2022
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                    I order a product from amazon on 10 June and the order was cancelled and the amazon issued a refund to me on 18 October which was expecting to be reflected in my bank account on 23 October 2021 but still i was not received the refund. I have the refund reference number which was given to me amazon when they initiated the refund. I attached the photo of amazon confirmation mail along with the reference number.
                    Axis Bank customer support has been notified about the posted complaint.
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                      M
                      Mohanhasan
                      Jan 20, 2022
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                      Hi,
                      Amount has been debited from my account without my permission and knowledge and it was notified with tipa/scg/mcc. please check and do needful asap
                      Axis Bank customer support has been notified about the posted complaint.
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                        M
                        moorthys
                        from Chennai, Tamil Nadu
                        Jan 20, 2022
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                        Address: 17/4 GOPALAKRISHNA STREET T NAGAR CHENNAI 600017, Flat no 4, venkatanilayam

                        I opened a current account on behalf of my company . The account was opened in Sept 2021 at Axis bank mylapore Chennai branch.
                        I have not been granted transaction rights despite repeated requests and branch manager getting my sign on various documents ( physical )

                        I am unable to use my account even though it is active and has sufficiant balanc
                        Axis Bank customer support has been notified about the posted complaint.
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                          A
                          ankit613
                          from Delhi, Delhi
                          Jan 20, 2022
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                          Credit card settlement

                          Respected,

                          I done a settlement with axis bank credit card ([protected]) in last year July 2021 settlement amount was 45000/- against bill of 91349/-.

                          I paid all payments on time last payment done at - 28 July 2021

                          i have all payments proofs and settlement letter now am getting calls for payments again from bank or recovery agents.

                          person who done my settlement name is Mr....
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                          ranjunni42
                          Jan 20, 2022
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                          Hello Team,

                          Axis Bank team has issued an unsolicited Flipkart Axis Bank credit card to a wrong address and person with my name on card. The card is on use by somebody and the axis team has send mail to me on 19/01/2022 for the outstanding bill of the same card.

                          Tried reaching with axis customer care, but it went in vain as none the executives came on call.

                          Never expected such pathetic experience from Axis Bank.

                          Regards
                          Ranjini
                          Axis Bank customer support has been notified about the posted complaint.
                          Jan 22, 2022
                          Updated by ranjunni42
                          These ### axis team people are not ready to block that card till I pay the outstanding amount
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                            S
                            saivarshan
                            Jan 20, 2022
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                            Need noc

                            Address: 127/60 BAZAAR STREET, VALANGAIMAN

                            Dear team,
                            Hi Saravanan here, i have settled my credit card in MAY 2019.
                            I had the proof. But still the bank is unable to send me the "noc" for the same.
                            Please dont tell me the standard process, i already gone through that.
                            I have already discussed this with the customer care as well as bank executive, but still i am not able to receive "noc".
                            When can i expect the noc letter...
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                            Vijaya lavanya
                            Jan 20, 2022
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                            Credit card is not closed inspire of many follow up

                            Credit card is not closed inspire of many follow up

                            I have completed all my payment on 2 aug 2016 itself completely but the account was not closed t

                            I have asked for the cibil masking amount on July and August he process is completed and the account for closed properly on July 17 2020
                            But again the card showed open status next month.

                            The account is not closed....
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                            Myeuas
                            Jan 19, 2022
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                            I had opted for Axis bank Select credit card, to which I paid INR 3000 + GST as joining fees. I was promised INR 2000 Amazon voucher from them within the 15 days of my first transaction within 90 days.

                            I had done my first credit card transaction on the 28th Dec, 2021, today its 19 Jan 2022 and I have not received my joining kit yet, which they have violated their own terms and conditions.

                            I have called their customer care thrice, but in vain, they are only requesting me to wait for few more days, but as per the terms and conditions as specified in their website I should had got git by the 13th Jan max. I feel a scam being done to me as they sold me their product but not sending me the promised product.

                            After frustration I have asked them to cancel my credit card and refund my amount to which they again generated a ticket but not receiving any calls /confirmation from them. (service request no.[protected].

                            Axis bank acc. no - [protected]
                            Axis Bank customer support has been notified about the posted complaint.
                            Jan 24, 2022
                            Updated by Myeuas
                            I have received call from the complaint department and have been instructed to install an application in my phone and link it to generate amazon voucher.
                            I am paying INR 3000 + GST for the service and the expectation is to get me work on it.
                            Why will I link my device? There is a lot of security constraints. As per the pitch in my customer care while selling card I was informed that I will receive amazon voucher via sms.
                            why cannot the Axis bank send me a simple amazon voucher as promised?

                            It is also not right to force a customer to install an application after selling their product. If this is the only way, I should had been informed earlier.
                            Feb 02, 2022
                            Updated by Myeuas
                            Its been 10 days, Axis bank had assured me that I will receive my amazon voucher by today (10 days), but I have not yet received it.
                            Feb 11, 2022
                            Updated by Myeuas
                            I have called the customer care for complaint 3-4 times, so many service request generated, but not resolved yet.
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                              Narendra1111
                              from New Delhi, Delhi
                              Jan 18, 2022
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                              Address: dhani jhanjyawali ward no.6 Reengus

                              I had mistakenly Transferd Money from my account to Unknown Person (Want to transfer to my Friends account But mistakenly Transfered to that Unknown Person) On the same day i send the mail to ICICI CC(customer Care) as well called up CC and informed that i had a made mistake but CC told me that amount credited within 15 days, It s almost on and 2 month is over but i have not received my money, i ICIC Bank asked me pls contact with axix bank Need your help...details already shared in trail mail.

                              Wrong Transfer money given below Upi id but still my payment not received last 3 month

                              Upi transaction id

                              [protected]

                              Number [protected]

                              Amount 2000

                              15/11/21 UPI/[protected]/dj bl/gpay-[protected]/Axis Bank Ltd DEBIT 2, 000.00

                              Narendra Kumar
                              [protected]
                              Axis Bank customer support has been notified about the posted complaint.
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