Folks, this is the worst bank i have come across in my life. It is a big call, and its true. It has been frikkin 3 weeks trying to transfer funds to my Mother. Opend an NRI account, and i received PIN on mail, after a month it was expired. Trying to call bank to get another Pin n Password, still didn't happen. I'm Frikken asking them " how to Transfer Funds to My online Axis A/c, i'm not kidding, The Manager of NRI section, dosn't even know, took 7 wrkin days to get me Procedure, and it was wrong. Finally after number of ISD calls to her, i got it. I transfered a Small amout(i never trusted her any way), now its been nearly 5 days, money have not reached or Vanished. They are struggling to fnd where my $$$ gone. I hav ebeen ringing bank, i get engage tone, Frikkin don't even have routing system ,where i put on a hold. when some one answer a call, she answers " Hello", what a frikkin way of customer service. I had to ask her, "is it Axis bank?" she goes "yes, Yes" hahaha. I can't belive still they could not work out how to transfer Funds from Australia to India. Its just pathetic sercice and don't know who'm to complain. If some one know how to reach " Mr know's all" let me know. If i explain my Problems i'm going through to them, all they say is " we are sorry sir" Frikkin i'm not expecting your sorry arse to show up with a " sorry" i want Action. Its AXIS bank in my home town Bangalore. What happend to Good old "UTI"?
May 4, 2017
Complaint marked as Resolved
Verified Support
Mar 30, 2017
Axis Bank Customer Care's response Hi Raj,
We're sorry you had this experience and want to make this right. Please share your concerns at http://bit.ly/2nPo7FR for us to assist you.
Regards,
Axis Bank
But till today ( 18th July) no money has been credited in my account, when i try to contact with concern person of the bank, they told that we are doing some action in this issue, but it will take time.
My question is that Why the bank has not given me the exact timebound for the credit. I had already mail to bank operational head regarding this but no response from the bank. really this is very pathetic service by the Axis Bank.
Kindly request you to look into this matter and take necessary action.
Dillip K sahoo