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Axis Bank Complaints & Reviews

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Updated: May 25, 2026
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Axis Bank reviews & complaints page 72

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M
Mohan Kawatra
Nov 30, 2021
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My iogin Id has been disabled due to not using Id for a long time. I am out of India. Not finding any correct email of concerned person to request to reset my ID. As I am out of India, cannot visit the Branch Office.

My Login ID is;[protected]

Vikas Puri Branch, New Delhi-110018.
Axis Bank customer support has been notified about the posted complaint.
Thank for prompt action
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    Natasha Louis Paul
    Nov 29, 2021
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    An amount of 89 was charged from my card without my knowledge from my salary account and I understood when I got a message as provided here- TIPS/SCG/MCC/26.11.21/V S Transports. I am not aware what this is even for.

    Need this to be refunded ASAP.
    Axis Bank customer support has been notified about the posted complaint.
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      V
      vijay4568
      Nov 29, 2021
      Resolved
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      Resolved

      Address: n0,8 Dr, Radhakrishana salai 4 th street mylapore

      Hi
      I got sms form this number[protected] saying i can earn monthly income 84000
      when i checked it asking for pan number which i gave and then my aadhar card number and then my mobile number after that it say you will otp but i never got then i found it id fraud so i[censored] you get any message from my number ([protected] ) having all my aadhar card number and pan card number please call me as i got cheated my email id : [protected]@hotmail.com
      thanking you kindly acknowledge me
      thanking you
      Regards
      V.Vijayakumar
      Nov 29, 2021
      Complaint marked as Resolved 
      Hi I got sms form this number+919571227430 saying i can earn monthly income 84000 when i checked it asking for pan number which i gave and then my aadhar card number and then my mobile number after that it say you will otp but i never got then i found it id fraud so if u you get any message from my number (8754451096 ) having all my aadhar card number and pan card number please call me as i got cheated my email id : [email protected] thanking you kindly acknowledge me thanking you Regards V.Vijayakumar
      Axis Bank customer support has been notified about the posted complaint.
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        H
        HM Phodiography
        from Indore, Madhya Pradesh
        Nov 29, 2021
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        Dear Team,

        As mentioned and discussed earlier so many times that i got terminated from my previous company still waiting for FNF and financial status and just because of that i am not able to pay the Axis bank credit card 6496 payment they are now not supporting me as today i got the call from one of the agent of Axis bank that you have got the notice of LOK ADALAT as already mention that i am not in that condition where i can beer these payment so its request please help me in this matter i promise as soon as i will receive my FNF i will clear my due and whole payment please help me in this matter.

        In attached file the contact person called me for the legal notice .

        Thanking You
        Regards
        Harsh Maheta

        Please request to stop this harrasment
        Axis Bank customer support has been notified about the posted complaint.
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          H
          Hemal123
          from Vadodara, Gujarat
          Nov 27, 2021
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          Spelling mistake on Credit Card

          Just received my credit card with a spelling mistake. My name is "Hemalkumar S Bhavsar" but the name printed is "Hemalkumar S Bhavsa". I have been charged rs. 500 and now i have a wrong name on it. I also called up at the branch and was told that the only option you have is to apply for a new one!

          I have carefully given correct spelling of my name while applying for the card. It is bank's fault! It isn't fair to charge me second...
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          M
          manasind
          Nov 27, 2021
          Resolved
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          Resolved

          I can't open net banking. invalid user credential shows after entering the right user id or registered mobile number.
          Dec 31, 2021
          Complaint marked as Resolved 
          Axis Bank customer support has been notified about the posted complaint.
          Verified Support
          Nov 30, 2021
          Axis Bank Customer Care's response
          Hi, we are open to help you! Please share with us your registered contact number and we will get back at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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            P
            Pravalika K
            Nov 26, 2021
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            I have opened a salary account with Axis bank while working in a corporate office. Today when i went to axis Bank they told me that i have an outstanding due amount of Rs.6000 which was charged for not maintaining a min balance which was not intimated to me while opening the salary account. I lost the job due to COVID and couldn't continue with maintaining the bank balance. Your bank executive at the time of opening the account never informed me that the account will be moved to savings account and that i have to maintain a balance of 10000. I am not in a position to pay the due amount. Request you to kindly wave off the amount. My account details are mentioned below:

            Account: [protected]
            Name: K. Pravalika
            Email id: [protected]@gmail.com
            Axis Bank customer support has been notified about the posted complaint.
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              G
              Ghuman Swatch
              Nov 26, 2021
              Resolved
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              Resolved

              TIPS/SCG/MCC.........khanna filling station

              Address: fatehgarh sahib

              While paying through axis debit card at petrol pump TIPS/SCG/MCC charge deducted every time 19.10, 4.73, 22.03...
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              M
              munna panigrahi
              Nov 25, 2021
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              Address: Bangalore

              Have already provided the minimum balance required. And was told that my lien balance will be cleared immediately. You scam people in paying the money and don't do it yourself
              Axis Bank customer support has been notified about the posted complaint.
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                K
                Kankar Bhattacharjee
                from Kolkata, West Bengal
                Nov 24, 2021
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                It is really very disappointing when you not receive your refund amount and if you raise complaints or Dispute via online, axis bank ask you to wait 120 working days for solving the issue.

                So, dont use axis bank debit card for purchasing anything online and dont buy anthing from amazon.
                Axis Bank customer support has been notified about the posted complaint.
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                  A
                  Analc
                  Nov 24, 2021
                  Resolved
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                  Resolved

                  Negetive balance in my salary account without any prior information and reason...this is a fraud with customers. now I m not able to use my money.
                  Dec 31, 2021
                  Complaint marked as Resolved 
                  Axis Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Nov 26, 2021
                  Axis Bank Customer Care's response
                  Hi, we are open to help you! Please DM us your registered contact number and we will get back at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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                    S
                    Shaado
                    Nov 24, 2021
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                    I have opened an Axis Bank salary account online 3 weeks ago. Still, i didn't get my debit card . The customer service people don't know about the status. Really poor service from the Bank.
                    Axis Bank customer support has been notified about the posted complaint.
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                      S
                      sudeepdev
                      from Bhadravathi, Karnataka
                      Nov 24, 2021
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                      Address: bhadravathi

                      C N road branch, Bhadrvati, karnataka 577301
                      I am happy customer of Axis bank from many years but today I was not happy with what happened at above mentioned branch. I visited branch today to submit documents for purchase loan and loan executive was kind enough to explain process clearly. as its work from home for me I had to carry my laptop today and I got a call so I did open my laptop and started using it in customer area. one of your front office executive lady asked me directly not to use laptop and to go out of the bank premises. I know I was using your office premises but I didn't expect such a reply from your employee. kindly look into this immediately and improve customer service. rude behavior of your employee will damage your brand. awaiting reply.
                      [protected]@outlook.com
                      Axis Bank customer support has been notified about the posted complaint.
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                        M
                        Mayuresh Sardar
                        Nov 24, 2021
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                        My credit card was delivered to the office address instead of home address. The customer care font have any information regarding the tracking. Pathetic service by axis. I am going to close my salary account if credit card is not delivered to me at my home.
                        Axis Bank customer support has been notified about the posted complaint.
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                          P
                          Pavithran Pandian
                          from Mumbai, Maharashtra
                          Nov 23, 2021
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                          Credit Card NOC

                          Hi Team,

                          Hi Alamelu P here, I have settled my credit card in June 2021.
                          I had the proof of my payment receipt as well as my settlement letter. But still, the bank is unable to send me the "NOC" for the same.

                          Please don't tell me the standard process, I have already gone through that.
                          I have already discussed this with customer care as well as a bank executive so many times. But still, I am not...
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                          isathish2k8
                          Nov 23, 2021
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                          I have using axis credit card and i missed due date due to medical emergency for my uncle and aunty, I was hospital with them and also i didn't receive the notification and call for the due time.

                          I contact customer care and i explained about my concerns to executive Mr.Manoj but he didn't listen my concern, he replied me you should pay for extra charges after he transferred to senior level person Mr.Gautam patak in MCR location. he asked about my uncle and aunty medical records for proof.
                          I can ready to submit the medical record but is this way to play to human emotional.

                          [protected]
                          Axis Bank customer support has been notified about the posted complaint.
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                            J
                            Jitu Mevada
                            Nov 22, 2021
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                            Address: Manjalpur, pin code 390011, patidar chokdi, near eva mall, vadodara, India

                            Essar mangalmurti petrol pump borrowed tip without my permission, and i want it back, i don't want to give them any tip amount.
                            Axis Bank customer support has been notified about the posted complaint.
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                              G
                              Gyanika Maurya
                              Nov 21, 2021
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                              मुझे फ़ोन करके वेस्ट जनक पूरी बुलाया गया और मेरे घर का लोकेशन पटेल नगर है मैं फिर भी चली गई।मेरा इंटरव्यू लिया गया मुझे बोला गया की आप सेलेक्ट हो गए हो अगर आप रजिस्ट्रेशन फीस देते हो आपको यह आपकी पहली सैलरी में रिफंड हो जाएगा मैने 995 rs.दे दिए जिसमे से 200 लिया गया और बाकी के pytm लिए टोटल 995 ले लिए ।मेरे पैसे मार लिए उन्होंने please help me
                              Axis Bank customer support has been notified about the posted complaint.
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                                S
                                ShehlaBaber
                                Nov 21, 2021
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                                Website: www.axisbank.com

                                So I had an urgent payment due for the payment of my Son's college fees & I did not receive even a single message or email from Axis Bank regarding the deduction of consolidated charges from my account at all, now I have to pay his fees in about 2 days, I just found out that Axis Bank deducted 7, 622.26 INR just in consolidated charges & 1, 372.01 INR as 18% GST on that charge, which after totalling is equal to 8, 994 INR of my hard earned money just directly deducted, the deadline is soo close that I don't even have time to arrange the funds spoke with their customer care even they are not properly helping, just they share a link showing the various charges that will be taken as consolidated charges, But, it's not possible for everyone to remember it, they should atleast send a notification that the amount will be deducted or atleast after deducting should send some notification like for other transaction, this is absolutely terrible, I have had account in different banks, this has never happened with any other bank they inform before hand, 8, 994 INR with GST being deducted for consolidated charges is not a joke it's huge amount our hard earned money without any prior notice they are deducting it which is absolutely horrible. I have attached the SS of the deduction as well below.
                                Axis Bank customer support has been notified about the posted complaint.
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                                  K
                                  kamalakanta mohapatra
                                  Nov 20, 2021
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                                  Address: bhubaneswar

                                  Hello my account no [protected] in axis bank samantarapur branch bhubaneswar in odisha. i did deposit Rs 3000/- on 17th nov 20121 on account number [protected] o[censored]nion bank puri odisha bearing IFSC CODE UBIN0539449 instead of account no [protected] with same union bank of puri branch also same IFSC CODE. PLEASE Do needful helf.
                                  Axis Bank customer support has been notified about the posted complaint.
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