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Axis Bank Complaints & Reviews

www.axisbank.com

2.6

Updated: Jul 18, 2026

Complaints 13017

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6562

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6455

Good! Axis Bank values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Axis Bank step up their efforts to fully resolve all complaints 👍

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Axis Bank reviews & complaints page 74

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I had raised complaint regarding wrong debit of emi from my account, now got a reply from bank that, they have not received confirmation from Amazon and they are asking me to contact Amazon, I have already raised complaint in Amazon and got confirmation email that my emi is cancelled from their end, both the parties are swinging me to and fro, each party says contact the other, kindly help

Apr 15, 2022

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Mar 12, 2022

Axis Bank Customer Care's response Hi, we request you to share your registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank

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I had applied to close my account in july 2018 to mr yousuf jameel(axis bank manager 000544).1st march2022 1lakh rupees transaction credited bydefault in this account through upi by me.on 3rd march i came to know my account was not close and transfer it in another axis bank branch.my account deducted 83034.68 rupess from it in the name of charges.it is the bank's fault and give it in the charges.please help me.

Apr 13, 2022

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Mar 12, 2022

Axis Bank Customer Care's response Hi, we request you to share the registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank

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I had received my flipkart axis bank credit card almost a month ago, following a week after i received my flipkart 500 gift voucher link as it was mentioned in joining bonus. First the link was not working i attached screenshots and emailed them then they told that they have sent the link again, but i didn't received it. I emailed them again and they sent the gift code to a wrong number.
This is the 5th time i have emailed them and the issue is still not resolved.

Apr 10, 2022

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Mar 10, 2022

Axis Bank Customer Care's response Hi, we request you to share the registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank

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Address: Champapet Branch, Hyderabad

My Name P Rama Krishna Reddy from Hyderabad. I was having Current AC belongs to my Company in Axis Bank Champapet.

Axis Bank is one the worest Bank I ever seen. They got 100s of signatures while opening and then lavied 10 verities of Charges without Customer Notice. While Closing also we had a worest experience and they looted Rs.10000 on the name Bank Closing & Balance non-maintainance charges. I dont recommend Axis Bank for any kind of Saving & Current Account. It too worest.

Apr 15, 2022

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Mar 10, 2022

Axis Bank Customer Care's response Hi, we request you to share the registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank

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Address: MAHAVIR COLONY

My name is Surendra Kumar and the last four letters of my card are 4313. I got the 25999 transaction converted to emi on 22022022 at the request of your executive. He had said that the offer is going on on your Flipkart Axis credit card, under which your processing fee plus gst will not be charged. But in spite of that you have levied processing fee plus gst charge on my card. Please remove this charge from my card.
Note I am sending you the recording of your executive for your convenience. thank wirh kind regards.
From
Surender Kumar
Mob. [protected], [protected]
email surendersoni2512gmail.com surender2512rediffmail.com

Call Detail’s
Date: - 22/2/2022
Time: - 11.32 AM
Minute's: - 14 Minute's
Agent Name: - Priyanka
Customer Agent Contact Number: - [protected]

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Address: MUMBAI

Website: MUMBAI

Iam not getting noc from axis bank even paidoff settlement amount. All employ of axis bank who spoken with me to pay settlement amount and told that u will get noc. But right now they not responding my calls. Iam not getting any help

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Address: Plot No. 104,Srinivasan Nagar, North Malayambakkam

Debit
INR 1.42
A/c no. XX6807
[protected]:21:52
TIPS/SCG/MCC/04.03.22/J J ENTERPRISES
Bal INR
SMS BLOCKALL Cust ID to [protected], if not you-Axis Bank

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Mar 07, 2022

Updated by Sasidharan Chandrasekar Any idea on this
My registered no.[protected]

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Address: MURAB TOLA BAHJOI ,DEHAT, DISTRICT,SAMBHAL, UTTAR PRADESH

Please provide the amount which is debated from my account . This is completely illegal do the immediate action on it .please return the money it is humble request from side.
Name-Ayush Yadav
account number-[protected]
IFSC CODE-UTIB0001085.
please do return my money .

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Dear Team,

Kindly check my details because without taking any loan from axis Bank they tell me you have lien amount with clear that amount we cannot close your account and when I was going to my home branch they taking all action required for account closed but today she called me and tell me you need to pay lien amount for that you need to go another branch..what is this ..your service is not good... really disappointed i want close my account from your bank.

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I paid property tax on e Nagar Palika, Govt. of MP web portal, Payment was processed through Axis Bank Easypay. I made the payment by UPI mode, Amount Rs 1966 got debited from my bank account, I have not got any receipt or proof of payment. The property tax of amount Rs 1966 is still showing due.

Property tax paid of Ramswaroop Patidar
Property Id [protected]
Amount Paid Rs 1966
Time/Date 06/03/2022 at 12:41 pm
UTR number[protected]
Email: [protected]@gmail.com

Please complete the payment or refund the debited amount.

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I applied for Gold Loan around Jan'22 end and received approx Rs 56000 in my account. After a week, when I went to Axis SahakaranagarBranch Bangalore, I met Bharathi M N ([protected]), who issued the Loan amount, to request her to deposit Rs10000 against my loan. To my surprise she asked me for Welcome card ( I don't remember receiving it) and on request, she gave me my Loan account number with one digit less. [protected]. I am highly apprehensive of my Gold and mental health with this fishy experience. I need clarification and specifics .

Apr 12, 2022

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Mar 06, 2022

Updated by Kajal75 I am sending a complaint to Ombudsman too.

Verified Support

Mar 10, 2022

Axis Bank Customer Care's response Hi Kajal, we have raised your concern via SR number 72421791 and shall get back to you shortly with an update. Regards, Team Axis Bank

Verified Support

Mar 12, 2022

Axis Bank Customer Care's response Hi, we sincerely regret the inconvenience caused to you. Regret the delay in reply. We understand that you visited the branch and asked for partial deposit of cash amounted 10000, then later you were asked for the closure of gold loan process. so our staff Ms Bharathi asked you GDR copy so you got misunderstood about closure and partial payment and Ms Bharathi given a correct loan account number. Further, we understand that Branch Official contacted you and clarified about the gold account number process and resolved. Regards, Team Axis Bank.

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K

Kajal75

from Bengaluru, Karnataka

Mar 12, 2022

The Loan account number I agree, is correct. But I don't understand the closure request. Who said, I was there for closure. And how can I, coz they said at the time of application that the tenure of loan is for a year. Kindly explain why is the closure request in the picture ? I was there for partial payment of Rs 10000. Period.
Loan account number is correct, according to you. I accept
I need an apology from Bharathi for the confusion. I never asked for closure. I don't accept your explanation in that regard .

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Address: Srinagar

Cust id[protected] .Hello, i am trying to contact Axis bank to request to enable my internet banking login id due i cant maintain my balance they always tell me to do it online and when ever i try it it shows an error the service is not available. Secondly there customer care offered me a debit card upgrade which doesn't have much diffrence compared to my current card they are going to charge 700rs for that my.. Now i request for them to close my account but no response.. the problem is i am currently residing aboard and i cant visit the branch. And also they arent able to change my mobile no..

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Address: Apollo clinic Padmanabh nagar, bangalore

I have been writing to axis bank since last month to cancel EMI, which they are debited wrongly, I visited thier nearest branch, without understanding my problem they sent me to their credit card office, I visited their only find out they deal with credit card after waiting for 45min they sent me back with nodal officer mail id, I have written chain of mails to nodal officer, principal nodal officer only to receive automated mails mostly and a reply from so called PNO stating that, they acknowledge the problem and refunded 118rs against 3, 307.69, again I wrote a mail with, proper document showing I don't have ongoing EMI and bank statement since then no reply just automated emails and again this month on 4/3/2022, they have deducted 3, 307.69rs, adding upto 6, 615.38rs, I'm requesting you to help me with this

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A

Akshatha Patel

Mar 11, 2022

My issue is not resolved, kindly help

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Dear Sir/Ma'am,

I have a running personal loan with Axis Bank last 4 digit 9132 and couple of month back I have requested bank for restructuring and moratorium regarding and presented by inability to pay the EMI.

Since last 3 days they scheduled collection agent visit at home. And it's ladies employee threatening to come at home with legal team and leave only after collection. Called several times and saying you have pay any how else tomorrow our team will be there.

Even saying you have to arrange some amount and some we will pay from our end due to our closing you may return it to couple of day later.

Sir, I have already raised concern regarding payment and bank not ready listen.

Please help and advice bank to behave in good manner. It's very bad experience with Axis Bank.

Apr 7, 2022

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Mar 07, 2022

Axis Bank Customer Care's response Hi, we request you to share the registered mobile number for further assistance in the referred matter. Regret the inconvenience caused. Regards, Team Axis Bank

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Address: Address: A5, Season 1 Agra Bombay Road, Kalani Bagh, Dewas, Madhya Pradesh 455001

As already mention the bank that due to jobless and shortage of fund not in condition to pay the EMI of two personal loan :-
â— Loan A/c no. PPR[protected]
â— Loan A/c no. PPR[protected]
so I request to the bank that please give me one week time as I am regularly doing the payment till last month but there agent MR. KHATRI +[protected] not having any knowledge that he can't reveal the loan detail to third person so he misbehave and lied that my phone is not reachable so its request please take immediate action on him and till that he must not visit to my home or else I am going to take action on bank

Axis Bank customer support has been notified about the posted complaint.

Mar 07, 2022

Updated by HHarsh Maheta Please take action on this number on immediate basis

Mar 09, 2022

Updated by HHarsh Maheta How much time it will take to solve my query your team is still doing harassment and no update on AXIS BANK CASE

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I had a salary account in Axis bank in 2019 and i left the job but am using that account regularly and my account balance was 3k approx till yesterday but today suddenly my account balance shows -25698.19 the amount is going negative without any information which is against RBI rules. So Please waive off the neagtive balance to continue the account.

Thanks and regards
Rajesh
[protected]

Apr 7, 2022

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Mar 06, 2022

Axis Bank Customer Care's response Hi Rajesh, we wish to inform you that your account is in lien for INR 14, 462 towards C E Info Systems Li IPO RECOVE. Kindly fund your account in order to remove the lien and regularize your account. Regards, Team Axis Bank

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Address: Guntur

Website: Phone pe and google pe

My axis bank transaction when used via google pay and phone pe are not happening. It shows Bank is facing temporary technical issue and could not proceed on

Please look into it and resolve.

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Address: Near Gayatri mandir road, Sai nagar colony, Ward no. 8,

Today at 8:15 o'clock mu axis account 129 deducted, please take action this type of fraud and refund my money or deactivate any such subscription is activated
Please take necessary action

Apr 6, 2022

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Mar 06, 2022

Axis Bank Customer Care's response Hi Alok, we request you to visit the following link: https://application.axisbank.co.in/webforms/axis-support/report-fraud-dispute.aspx and raise a dispute. We regret the inconvenience caused. Regards, Team Axis Bank.

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Hi I am Dharani, I have paid my credit card bill on March 4, 2022. But BRN amount of Rs 775 is auto debited on March 4, 2022. Due date of repayment is also March 4, 2022. Please repay my BRN debited amount.

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Mar 06, 2022

Axis Bank Customer Care's response Hi Dharani, we request you to share your registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank

Mar 07, 2022

Updated by Dharani Gurusamy Hi Thank you for the response. My registered mobile number is [protected] linked to my Axis bank account.

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Dharani Gurusamy

from Coimbatore, Tamil Nadu

Mar 6, 2022

Thank you so much for addressing. Registered mobile number is [protected].

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Application is not working in my phone. Everytime it shows your account has been terminated. Whenever I call axis support everytime reply is your account is active now you can continue after this call. But after call whenever I try to login it says same message.

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