Good evening.
I had fraudulent transaction happened on my debit card without my concern or otp as below on 27th October, 2021.
Account no.: [protected]
27th October 2021 from ecom pur/google
*googl/g
Debit
INR 781.31
A/c no. XX177850
[protected]:51:18
PUR/GOOGLE*ADS1
SMS BLOCKCARD 3674 to [protected], if not you-Axis Bank
Debit
INR 3906.55
A/c no. XX177850
[protected]:22:08
PUR/GOOGLE*ADS2
SMS BLOCKCARD 3674 to [protected], if not you-Axis Bank
Debit
INR 1562.62
A/c no. XX177850
[protected]:46:45
PUR/GOOGLE*ADS7
SMS BLOCKCARD 3674 to [protected], if not you-Axis Bank
Debit
INR 7813.11
A/c no. XX177850
[protected]:47:47
PUR/GOOGLE*ADS7
SMS BLOCKCARD 3674 to [protected], if not you-Axis Bank
I lost Rupees( 14062 ) fourteen thousand sixty two without my involvement, i never deal with this site for any transaction in the past.
Request you to help me and refund back my amount as sooner!!
And i don't want this again in future.
Please let me know if you need another information.
Thanks and regards
Mathew pradeep.M
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Oct 29, 2021
Axis Bank Customer Care's response Hi, we request you to visit the following link: https://application.axisbank.co.in/webforms/axis-support/report-fraud-dispute.aspx and raise a dispute. We regret the inconvenience caused. Regards, Team Axis Bank.
Oct 29, 2021
Updated by Mathew Pradeep The given information was satisfactory..
I have not shared any of the OTP or my ATM PIN number to anyone.. but the bank responded that I have shared the credintals.. so they can't refund the money
Oct 29, 2021
Updated by Mathew Pradeep The response was not satisfactory******