Claimed

Axis Bank Complaints & Reviews

2.6
Updated: Mar 13, 2026
Complaints 13011
Resolved
6561
Unresolved
6450
Contacts

File a complaint to Axis Bank

Having problems with Axis Bank?

File a complaint and get it resolved by Axis Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Axis Bank reviews & complaints page 76

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
V
vimmivimal
Nov 1, 2021
Report
Copy

HI, i was contacted by an axis bank executive and forced me to raise an credit card application request. i said that i am not at the current address and i came to Kerala due to pandemic situation. the executive noted down the current address and said the card will be delivered to the present address. But the card is being sent to the old address and has been returned. Now i got a statement from axis bank for the card which is not delvered yet. how can i pay for a card which is not sent to me.
Axis Bank customer support has been notified about the posted complaint.
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    A
    Arpita Chaubey
    Oct 31, 2021
    Report
    Copy

    None of my UPI works with Axis bank.
    Axis Bank customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      singhjayprakash294
      from Vadodara, Gujarat
      Oct 31, 2021
      Report
      Copy

      Negative balance in Saving account

      Once I had salary account in Axis bank from my company. After coming out of company, I went out of state for another job. I used that account for some years and after that I never used that account in last 3-4 years. Now, I called customer care to close that account. They told you have negative balance (Rs. -5400) for not maintaining minimum balance. I read somewhere that as per RBI no negative balance can be charged in savings account. Can...
      Helpful
      Found this helpful?
      1 Comment
      Report
      Copy
      S
      Shaikh Zakir Rasool
      from Thane, Maharashtra
      Oct 30, 2021
      Resolved
      Report
      Copy
      Resolved

      Refund initiated by Amazon but still not received.

      Address: S1-901 Purnashanti height,Thane west,400601.

      I have ordered kid bicycle from amazon on 10 Oct 21 Order ID No:[protected], amount : Rs 2580 /- unfortunately I have received wrong product from Amazon on 14 oct 21 which i have returned on 15 oct 21.
      The Refund initiated by Amazon on 15 oct 21 and again initiated on 23 oct 21 but I didn’t get my amount Rs 2580 in my account. I have called Amazon customer care service frequently but today they told me You can go wherever...
      Helpful
      2 other people found this review helpful
      2 found this helpful
      Write a comment
      Report
      Copy
      M
      Mantulal Karmakar
      Oct 29, 2021
      Report
      Copy

      Address: Axis bank Halisahar Branch,North 24 parganas,West Bengal

      Axis Bank Halisahar branch, North 24 Parganas, West Bengal is looting customer through credit card and other tricks. I demand their punishment as well as closure of the branch.
      Axis Bank customer support has been notified about the posted complaint.
      Oct 29, 2021
      Updated by Mantulal Karmakar
      Looting of customer
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        D
        Deena Mary
        Oct 29, 2021
        Report
        Copy

        I am an account holder of axis bank for past 2 years.I have got an call regarding one assist service an year back and 1899 rupees has been deducted from my account.I have contacted them through toll free number and asked them to cancel the plan.
        They ensured that this will not be repeated again and cancelled my plan and also said that amount will not be refunded because plan has been activated already. But today after an year 1899 rupees have been deducted from my account.I feel really bad about this bank giving an assurance that this will not happen again, giving false hope and making the customers unhappy with such behaviour.
        My money should be refunded if it not then i will be no more customer of your bank and will not encourage other people to be an account holder on your bank.Since I have trusted you and felt happy that you people are providing solution on my first call.I am totally disappointed to a peak .please provide me solution as soon.
        Axis Bank customer support has been notified about the posted complaint.
        Helpful
        2 other people found this review helpful
        2 found this helpful
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          N
          Navin Pirsnani
          Oct 29, 2021
          Report
          Copy

          Invalid user credentials while trying to register for internal banking.
          Multiple complaints have been registered on customer support but still not resolution
          Axis Bank customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            O
            Oms27243@
            from Faridabad, Haryana
            Oct 29, 2021
            Report
            Copy

            Address: 2312 housing board colony Sector 28 Faridabad Haryana

            Dear team

            Greetings!!

            This is in regard with my ATM transaction through VISA [protected] at axis bank ATM HBH colony, sector 28 - Faridabad ( Haryana).

            On 07/10/2021 I performed two cash withdrawal transaction of INR 10000/- and INR 5000/- . First transaction of 10000/- was not successful and didn't receive any cash but my account was deducted by the same amount. Second transaction of 5000/- was complete.

            I have raised two complaints with customer care but i have still not received 10000/- back into my account .

            This whole experience has been very stressful and frustrating dealing with your customer care representative. This is my hard earned money and i know you take my problem seriously.

            AXIS BANK is a trusted and reputed bank i hope my issue is resolved as earliest as possible.

            Please do the needful as soon as possible.

            Regards
            Om Singh
            +91 [protected]
            Saving account no. [protected]
            Complaint no. SAK[protected] / SAK[protected]
            Axis Bank customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              L
              Lalji Jiyani
              from Ahmedabad, Gujarat
              Oct 29, 2021
              Report
              Copy

              Hi
              I had fraudulent transactions happened on my debit card without my concern or OTP as below on 29th October 2021

              29th October 2021 from ecom pur/google YOYO I /Mountain View/291

              I lost INR 83.33 without my involvement, I have never deal with this site for any transaction in the past.

              Request you to help me and refund back my amount.

              And I don't want this again in the future.

              Please let me know if you need any other information.

              Thanks
              Axis Bank customer support has been notified about the posted complaint.
              same problem of 18k i[censored] get the solution pls help me...
              Helpful
              Found this helpful?
              1 Comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                M
                MohitSanjwaal
                Oct 29, 2021
                Report
                Copy

                Dear Concerned

                I have made full outstanding payment of my axis bank credit card account number [protected] on 19 October 2019 and I was being assured that the CIBIL for this account will be updated as NORMAL. But to my surprise, my CIBIL has not been updated till yet.

                Request you to update my CIBIL for this account as soon as possible.

                The NOC has been attached herewith for your reference.

                Looking forward for your valuable support.
                Axis Bank customer support has been notified about the posted complaint.
                Nov 24, 2021
                Updated by MohitSanjwaal
                Kindly update the complaint status on priority.
                no update till yet. Shall I take legal action against Axis bank?
                Helpful
                Found this helpful?
                1 Comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  Saswat.Parida
                  from Rourkela, Odisha
                  Oct 29, 2021
                  Report
                  Copy

                  I am getting call on my number for loan service .Each month EMI msg is coming. No doubt they are telling different name and my bank account is not used .But using mobile number without verifying is so unethical works.
                  Axis Bank Loan Ac-TWR[protected] .I am getting msg of due of Rs 3758 every month.
                  3 time i told also in call while getting call, "that my name is different and i havent opt for any Loan.Kindly update your customer number."
                  But till now there is no update as m stilling getting emi sms.
                  Axis Bank customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    Shreyasshetty
                    Oct 29, 2021
                    Report
                    Copy

                    Hello,

                    There was an unauthorised transaction of Rs.9 done by axis bank dated 16.10.2021 without my knowledge or with granting authorization to bank.

                    INR 9 debited from A/c no. XXXXXX on[protected]:55:20 IST at TIPS/SCG/MCC/14.10.21/MSW*SRI KATEELESHW. Call [protected] if not done by you - Axis Bank

                    I have not authorized for any such transactions to be done by axis bank or informed of any such charges by bank. I have used my debit card on several instances to fuel up my vehicle and was never charged additional amount except for now.

                    Inspite of registering a complaint with axis and constant follow up, No response provided by Nodal Officer as well. Poor service and customers taken for granted.

                    Case Id :[protected]
                    Axis Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Oct 29, 2021
                    Axis Bank Customer Care's response
                    Hi Shreyas, we are working on your concern raised via SR number[protected] and shall be responded shortly. Regards, Team Axis Bank
                    Nov 09, 2021
                    Updated by Shreyasshetty
                    Dear Axis Team,

                    I have not received any update on my complaint.
                    Nor the nodal officers are courteous enough to reply to my mails.

                    Could you please provide an update?

                    Thanks
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      Sharadthorat1986
                      from Pune, Maharashtra
                      Oct 28, 2021
                      Report
                      Copy

                      Address: Baner

                      Hello without any notice Axis Bank debit my amount my account 1402.49 rs debited please refund my amount my account is salary account why you are charged
                      Axis Bank customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        E
                        Eliza89
                        from Bengaluru, Karnataka
                        Oct 28, 2021
                        Report
                        Copy

                        Product was purchased from Amazon on 5th of October. Had to return the product back due to color issues so return pickup was placed and product was picked up and refund was supposed to be credited to my account by 19th of October. When contacted azom customer care they say refund initiated from their end and provided me reference ID.
                        Below are the details of the product
                        Order #[protected]
                        Amount 2267
                        Reference ID # 74056631288128746658295
                        Axis Bank customer support has been notified about the posted complaint.
                        Helpful
                        1 other people found this review helpful
                        1 found this helpful
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          N
                          Nikhil Badi
                          Oct 28, 2021
                          Report
                          Copy

                          I ordered boat rockerz 510 headphone from Amazon and returned that product and asked refund they are saying refund initiated by them but it still I dint receive my money-1399 they gave me reference id[protected]
                          Axis Bank customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            subodh goyal
                            Oct 28, 2021
                            Report
                            Copy

                            Address: CSB Road Near Ram Shree Guest House Saurikh Kannauj,Uttar Pradesh,209728

                            Sir,
                            My DD dispatch last 3 month(20 july 2021) but at this time DD not received and I am going around 3 to 4 times in bank but no response at this time so please resolve this problem.

                            Thanks.
                            Axis Bank customer support has been notified about the posted complaint.
                            Helpful
                            1 other people found this review helpful
                            1 found this helpful
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              M
                              Mathew Pradeep
                              from Ooty, Tamil Nadu
                              Oct 27, 2021
                              Report
                              Copy

                              Good evening.

                              I had fraudulent transaction happened on my debit card without my concern or otp as below on 27th October, 2021.
                              Account no.: [protected]
                              27th October 2021 from ecom pur/google
                              *googl/g

                              Debit
                              INR 781.31
                              A/c no. XX177850
                              [protected]:51:18
                              PUR/GOOGLE*ADS1
                              SMS BLOCKCARD 3674 to [protected], if not you-Axis Bank

                              Debit
                              INR 3906.55
                              A/c no. XX177850
                              [protected]:22:08
                              PUR/GOOGLE*ADS2
                              SMS BLOCKCARD 3674 to [protected], if not you-Axis Bank

                              Debit
                              INR 1562.62
                              A/c no. XX177850
                              [protected]:46:45
                              PUR/GOOGLE*ADS7
                              SMS BLOCKCARD 3674 to [protected], if not you-Axis Bank

                              Debit
                              INR 7813.11
                              A/c no. XX177850
                              [protected]:47:47
                              PUR/GOOGLE*ADS7
                              SMS BLOCKCARD 3674 to [protected], if not you-Axis Bank

                              I lost Rupees( 14062 ) fourteen thousand sixty two without my involvement, i never deal with this site for any transaction in the past.
                              Request you to help me and refund back my amount as sooner!!
                              And i don't want this again in future.
                              Please let me know if you need another information.
                              Thanks and regards

                              Mathew pradeep.M
                              Axis Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Oct 29, 2021
                              Axis Bank Customer Care's response
                              Hi, we request you to visit the following link: https://application.axisbank.co.in/webforms/axis-support/report-fraud-dispute.aspx and raise a dispute. We regret the inconvenience caused. Regards, Team Axis Bank.
                              Oct 29, 2021
                              Updated by Mathew Pradeep
                              The given information was satisfactory..

                              I have not shared any of the OTP or my ATM PIN number to anyone.. but the bank responded that I have shared the credintals.. so they can't refund the money
                              Oct 29, 2021
                              Updated by Mathew Pradeep
                              The response was not satisfactory******
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                F
                                FintoKSimon
                                from Thiruvananthapuram, Kerala
                                Oct 27, 2021
                                Resolved
                                Report
                                Copy
                                Resolved

                                Money deducted without my interaction - PTL/SCG.VISA.POS

                                Hi Team,

                                Money deducted from my salary account without any notification and interaction. I never opted for such things.

                                How come money deducted without any notification?

                                From my account statement it shows as PTL/SCG.VISA.POS/2110.21/MSW*JATHIKULAT

                                Account Number: [protected]
                                Email: cletas.[protected]@gmail.com

                                Please do the needful....
                                Helpful
                                1 other people found this review helpful
                                1 found this helpful
                                Write a comment
                                Report
                                Copy
                                N
                                Namrata351
                                Oct 27, 2021
                                Resolved
                                Report
                                Copy
                                Resolved

                                I am being continuously harassed by Axis bank for payment for a credit card which was never activated. There is no way I can block the card as I don't know the number of the card and customer care says they cant help me as my phone number is not registered. The Axis Bank team is saying that the card is showing as blocked but they are still charging me every month and continuously harassing me for payment. Please resolve
                                Nov 29, 2021
                                Complaint marked as Resolved 
                                Axis Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Oct 29, 2021
                                Axis Bank Customer Care's response
                                Hi Namrata, we request you to share the registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
                                Helpful
                                1 other people found this review helpful
                                1 found this helpful
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  sangharsh27
                                  Oct 27, 2021
                                  Report
                                  Copy

                                  I applied for Flipkart axis bank credit card. Which I received on 18 Oct 2021. But I am unable to set a card pin . It shows an error Invalid User Credentials. Please help me to solve the problem
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit