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Axis Bank Complaints & Reviews

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Updated: Dec 5, 2025
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Axis Bank reviews & complaints page 76

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S
Sharadthorat1986
from Pune, Maharashtra
Oct 28, 2021
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Address: Baner

Hello without any notice Axis Bank debit my amount my account 1402.49 rs debited please refund my amount my account is salary account why you are charged
Axis Bank customer support has been notified about the posted complaint.
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    E
    Eliza89
    from Bengaluru, Karnataka
    Oct 28, 2021
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    Product was purchased from Amazon on 5th of October. Had to return the product back due to color issues so return pickup was placed and product was picked up and refund was supposed to be credited to my account by 19th of October. When contacted azom customer care they say refund initiated from their end and provided me reference ID.
    Below are the details of the product
    Order #[protected]
    Amount 2267
    Reference ID # 74056631288128746658295
    Axis Bank customer support has been notified about the posted complaint.
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      N
      Nikhil Badi
      Oct 28, 2021
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      I ordered boat rockerz 510 headphone from Amazon and returned that product and asked refund they are saying refund initiated by them but it still I dint receive my money-1399 they gave me reference id[protected]
      +1 photos
      Axis Bank customer support has been notified about the posted complaint.
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        S
        subodh goyal
        Oct 28, 2021
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        Address: CSB Road Near Ram Shree Guest House Saurikh Kannauj,Uttar Pradesh,209728

        Sir,
        My DD dispatch last 3 month(20 july 2021) but at this time DD not received and I am going around 3 to 4 times in bank but no response at this time so please resolve this problem.

        Thanks.
        +1 photos
        Axis Bank customer support has been notified about the posted complaint.
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          M
          Mathew Pradeep
          from Ooty, Tamil Nadu
          Oct 27, 2021
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          Good evening.

          I had fraudulent transaction happened on my debit card without my concern or otp as below on 27th October, 2021.
          Account no.: [protected]
          27th October 2021 from ecom pur/google
          *googl/g

          Debit
          INR 781.31
          A/c no. XX177850
          [protected]:51:18
          PUR/GOOGLE*ADS1
          SMS BLOCKCARD 3674 to [protected], if not you-Axis Bank

          Debit
          INR 3906.55
          A/c no. XX177850
          [protected]:22:08
          PUR/GOOGLE*ADS2
          SMS BLOCKCARD 3674 to [protected], if not you-Axis Bank

          Debit
          INR 1562.62
          A/c no. XX177850
          [protected]:46:45
          PUR/GOOGLE*ADS7
          SMS BLOCKCARD 3674 to [protected], if not you-Axis Bank

          Debit
          INR 7813.11
          A/c no. XX177850
          [protected]:47:47
          PUR/GOOGLE*ADS7
          SMS BLOCKCARD 3674 to [protected], if not you-Axis Bank

          I lost Rupees( 14062 ) fourteen thousand sixty two without my involvement, i never deal with this site for any transaction in the past.
          Request you to help me and refund back my amount as sooner!!
          And i don't want this again in future.
          Please let me know if you need another information.
          Thanks and regards

          Mathew pradeep.M
          Axis Bank customer support has been notified about the posted complaint.
          Verified Support
          Oct 29, 2021
          Axis Bank Customer Care's response
          Hi, we request you to visit the following link: https://application.axisbank.co.in/webforms/axis-support/report-fraud-dispute.aspx and raise a dispute. We regret the inconvenience caused. Regards, Team Axis Bank.
          Oct 29, 2021
          Updated by Mathew Pradeep
          The given information was satisfactory..

          I have not shared any of the OTP or my ATM PIN number to anyone.. but the bank responded that I have shared the credintals.. so they can't refund the money
          Oct 29, 2021
          Updated by Mathew Pradeep
          The response was not satisfactory******
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            F
            FintoKSimon
            from Thiruvananthapuram, Kerala
            Oct 27, 2021
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            Resolved

            Money deducted without my interaction - PTL/SCG.VISA.POS

            Hi Team,

            Money deducted from my salary account without any notification and interaction. I never opted for such things.

            How come money deducted without any notification?

            From my account statement it shows as PTL/SCG.VISA.POS/2110.21/MSW*JATHIKULAT

            Account Number: [protected]
            Email: cletas.[protected]@gmail.com

            Please do the needful....
            +1 photos
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            N
            Namrata351
            Oct 27, 2021
            Resolved
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            Resolved

            I am being continuously harassed by Axis bank for payment for a credit card which was never activated. There is no way I can block the card as I don't know the number of the card and customer care says they cant help me as my phone number is not registered. The Axis Bank team is saying that the card is showing as blocked but they are still charging me every month and continuously harassing me for payment. Please resolve
            Nov 29, 2021
            Complaint marked as Resolved 
            Axis Bank customer support has been notified about the posted complaint.
            Verified Support
            Oct 29, 2021
            Axis Bank Customer Care's response
            Hi Namrata, we request you to share the registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
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              S
              sangharsh27
              Oct 27, 2021
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              I applied for Flipkart axis bank credit card. Which I received on 18 Oct 2021. But I am unable to set a card pin . It shows an error Invalid User Credentials. Please help me to solve the problem
              Axis Bank customer support has been notified about the posted complaint.
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                A
                from Ranchi, Jharkhand
                Oct 27, 2021
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                I have applied for axis bank credit card, even I have received but unable to use axis application, it shows this customer ID doesn't has this facility.

                Even I have visited the branch, but still it has been resolved.

                It's already a 2 week.

                Contact no:- [protected]
                Customer ID:[protected]
                +1 photos
                Axis Bank customer support has been notified about the posted complaint.
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                  G
                  Gs604
                  from Lucknow, Uttar Pradesh
                  Oct 26, 2021
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                  I applied for flipkart axis bank credit card. Which I received yesterday. But I am unable to set card pin . It shows error Invalid User Credentials. Please help me to solve the problem.
                  Axis Bank customer support has been notified about the posted complaint.
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                    R
                    RAJA MADHU
                    Oct 26, 2021
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                    I have not been using my account since April 2020. Recently I have deposited 18000. Already there is a negative balance of about 1200. After that deduction also again 10000 debited and the reasons showing consolidated charges. Already consolidated charges deducted from my account then again deductions happening, why so. I do work in night shift, I spent the whole night earning money. you guys simply deducting without noticing. If I saw the previous statements there is no negative balance at all.

                    If the statement reflects a negative balance why would I go for it and deposit the money? I won't do that. You guys are like cheating customers. I don't want to say these words but you people are making my thoughts to say like this.

                    If you really care about the customer, then return the money you debited from my account.
                    Is this the way you treat your customer? 10, 000/- consolidated charges mean. This is really a big amount for me. Hope you understand my situation.
                    Axis Bank customer support has been notified about the posted complaint.
                    Dec 12, 2021
                    Updated by RAJA MADHU
                    No response yet from Axis Bank.
                    Dec 14, 2021
                    Updated by RAJA MADHU
                    Received 79% of it
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                      E
                      Eliza89
                      from Bengaluru, Karnataka
                      Oct 26, 2021
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                      Placed an order for set of curtains quantity 3 in no from Amazon on 5th of october.ahad to return the same back due to color difference issues.Hence placed a return request of the same and the product was picked up and I was supposed to get my refund by 19th of october as per mentioned on the site.I havent got the refund till now.Whwn contacted customer care they say money initiated from Amazon's end and gave me a reference I'd.

                      Below are the details of the product
                      Order #[protected]
                      Amount 2467 rupees

                      Reference id- 74056631288128746658295
                      +1 photos
                      Axis Bank customer support has been notified about the posted complaint.
                      Oct 26, 2021
                      Updated by Eliza89
                      Reference id- 74056631288128746658295

                      Refund not received from bank.
                      Was supposed to get it by 19th october.
                      Please do the needful

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                        P
                        Prasad Ingawale
                        Oct 26, 2021
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                        Address: Hanuman nagar near police station

                        I wanted my all consolidated charges refund what the ### u doing this it's almost 5000 to 7000 till & we hv 5 to 6 bank account of my familier & frnds I'll close tht all accounts I wanted ur immidate reply
                        Axis Bank customer support has been notified about the posted complaint.
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                          N
                          nagireddy e
                          from Hyderabad, Telangana
                          Oct 26, 2021
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                          Address: https://www.axisbank.com/contact-us/grievance-redressal/retail-banking-grievance-redressal

                          My account axis bank consolidated charges 450rs
                          Axis Bank customer support has been notified about the posted complaint.
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                            S
                            SankMukh
                            from Kolkata, West Bengal
                            Oct 26, 2021
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                            Dear axis bank team,

                            I purchased an item and paid on amazon using my axis bank debit card on date 14/10/2021 with an amount of inr 188.46/-. Later I returned this item and amazon has generated a refund for this amount with reference no # 74056631293129285019215 on[protected] . However, i have not received the refund from your end yet. Request you to please see in this matter as soon as possible.
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                              S
                              Sapna Singh Rajput
                              Oct 26, 2021
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                              Address: 416 2nd G Main Road OMBR Layout Banaswadi, Ex Servicemen road

                              Hi, it was -600 rupees was in my account after getting confirmation from my branch i have updated axis bank account number to EPFO AS I WAS FACING FINANCIAL ISSUES SO DECIDED TO WITHDRAW MY PF .BUT when money got tranfer to acis bank they have deducted 5.3 k with GST. ITS disappoint me to be part of axis bank which is force me to deactivate my account . I want myMony back...and stop looting customers, you will not repay after selling your self one day so carefull...
                              +1 photos
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                                D
                                Devdhyani
                                from Delhi, Delhi
                                Oct 25, 2021
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                                Axis bank Consolidated and GST Charges amount 50000 debited from my account Number [protected] and this is my salary account.
                                debit period from jan-2020 to 25th oct-2021

                                its too high charges and i need each charges details as per bank policy.
                                i need each transaction details with reason and refund.

                                Devender kumar
                                Account number- [protected].
                                account type- salary account.

                                Below are the details of consolidated charges.

                                09-02-20 GST @18% on Charge 117.56 117.56
                                09-02-20 Consolidated Charges for A/c 653.13 653.13
                                14-03-20 GST @18% on Charge 180
                                14-03-20 Consolidated Charges for A/c 1000
                                11-04-20 GST @18% on Charge 93.6
                                11-04-20 Consolidated Charges for A/c 520
                                13-06-20 Consolidated Charges for A/c 895.69
                                13-06-20 GST @18% on Charge 161.23
                                11-07-20 GST @18% on Charge 483.87
                                11-07-20 Consolidated Charges for A/c 2688.16
                                09-08-20 Consolidated Charges for A/c 486.15
                                20-09-20 GST @18% on Charge 18.38
                                20-09-20 Consolidated Charges for A/c 102.09
                                18-10-20 GST @18% on Charge 518.02
                                18-10-20 Consolidated Charges for A/c 2877.91
                                14-11-20 GST @18% on Charge 375.3
                                14-11-20 Consolidated Charges for A/c 2085
                                12-12-20 Consolidated Charges for A/c 229.19
                                17-01-21 GST @18% on Charge 816.76
                                17-01-21 Consolidated Charges for A/c 4537.55
                                13-02-21 Consolidated Charges for A/c 1831.46
                                13-03-21 GST @18% on Charge 405.99
                                13-03-21 Consolidated Charges for A/c 2255.51
                                18-04-21 Consolidated Charges for A/c 424.15
                                16-05-21 Consolidated Charges for A/c 2474.24
                                12-06-21 GST @18% on Charge 1340.62
                                12-06-21 Consolidated Charges for A/c 7447.9
                                18-07-21 Consolidated Charges for A/c 102.02
                                22-08-21 GST @18% on Charge 1345.14
                                22-08-21 Consolidated Charges for A/c 7472.98
                                26-09-21 Consolidated Charges for A/c 3700
                                24-10-21 Consolidated Charges for A/c 3200
                                Axis Bank customer support has been notified about the posted complaint.
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                                  V
                                  venkat chari
                                  Oct 25, 2021
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                                  Address: Kailash nagar 1-38/C, Chandanagar, Opposite, New Substation, First floor

                                  I have salary account in axis bank from my first company after coming out of company i never used that account and i am went out of state for working. I called customer care to close account. But they told need to come to own branch. I received every time message as your account balance is zero and now also came like that. Now i am went to branch for asking closing of account they told you have negative balance for not maintaining minimum balance we kept negative balance. I shown my messages they given zero balance. They are told that is our business policy. My friend told that as per rbi no negative balance in savings account. I went another time for showing and closing that account but they told why we need to follow those rules. And we didn't received any instructions like that from our bank so you need to clear negative balance to close it.
                                  This type of cheating customers and rbi done by axis bank please take action against these type of cheating banks.. I will complainant to RBI not take easy.. few days ago I had visited nearest axis bank I am asking my balance details they told -625 I am asking to bank people they told consolidated chargers immediately I had credit amount for postive balance and I request him to close my account.. but now they told after 10days your balance is -7995
                                  I can't pay that why I am paying that much amount.. please show me any reminder letter send for this matter.. I didn't receive any letter.. how can you people doing fraud...
                                  +1 photos
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                                    J
                                    Jinim
                                    from HYDERABAD, Andhra Pradesh
                                    Oct 25, 2021
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                                    Hi,

                                    I had an salary account from axis bank .They deducted Rs.9000 from my account, has an consolidated charges, without no intimacy.
                                    Used account for company purpose. I need to have refund.
                                    This proves that no person is suppose to take an account from Axis bank. If axis bank is not providing me refund, will close the account.
                                    Account Holder Name - Jinimol
                                    Branch - Begumpet.

                                    Please do the needful!

                                    Thanks,
                                    Jini
                                    Axis Bank customer support has been notified about the posted complaint.
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                                      prudhvi007raj
                                      Oct 25, 2021
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                                      From January my health has been very bad. Because of my health situation I resigned from my job in April. So Im not able to pay EMIs for the last 4 months. I sended my friend to Axis loan center with my signature attached documents like Adhaar, Bank statement, my health reports and last payslips. I need a few months moratorium to continue payments of my EMIs. But loan recovery agents are continuously calling and visiting my home and forcing me to pay dues. Present my financial and health situation very badly. If still recovery agents forcing and harassing me to pay dues, my last option sucide only. Please kindly give me a few more months to clear my dues. I can again provide my health reports and needed documents also.

                                      My loan No PPR[protected]
                                      Axis Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Oct 27, 2021
                                      Axis Bank Customer Care's response
                                      Hi, we request you to visit the nearest loan center for further assistance in the referred matter. Regards, Team Axis Bank
                                      Oct 27, 2021
                                      Updated by prudhvi007raj
                                      i visited already but.. i submitted all documents and applied for moratorium, but no response
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