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Axis Bank Complaints & Reviews

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Updated: Jul 18, 2026
Complaints 13017
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6562
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Axis Bank reviews & complaints page 77

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M
Mukundaj
from Delhi, Delhi
Feb 14, 2022
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Address: Pune

Very pathtic service from Axis Bank.
Currently My home loan ROI is 7.35 and market current ROI is 6.7 %, So I called Axis bank executive to reduce the same but still I didnt get response from them. I call them 4 times within month but still they havent reduced the same.
Axis Bank customer support has been notified about the posted complaint.
Feb 18, 2022
Updated by Mukundaj
Issue has not resolve yet. Axis bank has not reduced ROI and I am still paying my home loan at high Interest rate. Please help.
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    R
    rushi_m
    from Karad, Maharashtra
    Feb 14, 2022
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    Axis Bank debited money without any consent and the amount is rupees 1770 and even from axis bank they are not responding.
    Axis Bank customer support has been notified about the posted complaint.
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      B
      brijeshb
      Feb 14, 2022
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      Address: Galleria branch, gurgaon haryana
      Website: axisbank

      With refernce to my account with axis bank from more than 10 years & most of the time they deduct the anonymous charges by the name of gst & consolidated charges & this feb 22 month they have not disappointed me & deducted some 2800/- as consolidated charges & 502/- for gst charges.. This time & everytime amount has been deducted without my single notice/message or any prior information.

      I feel cheated by the bank & request you to help me to get my amount back . i tried to contact customer care of the bank but its always busy or they have technical glitch due to which they dont fetch out the account details & ask to call back after an hour.

      requesting rbl /ICCF to take strict action against the bank & help to get my money back.

      thanks
      Brijesh Bhatia
      [protected]
      axis bank
      Axis Bank customer support has been notified about the posted complaint.
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        S
        sunesh ms
        Feb 14, 2022
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        I have a salary account in Axis bank and I am using this account last 7 years. Bank has detected an amount of 7750 rs + 1395 rs (18% Tax) [Total 9145 rs] from my account as a consolidated charge yesterday(13-Feb-2022). I want to know, on what reason Axis bank detected this amount without any information and kindly requested to refund this amount?

        Sunesh.m
        [protected]
        Axis Bank customer support has been notified about the posted complaint.
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          Z
          Zubair13
          from delhi, Delhi
          Feb 13, 2022
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          In august 2021 axis wrongly delivered credit card to my home through misleading me and making fraud with me now demanding outstanding amount on credit card for which i have already issued a complaint and shown my disinterest for the same.
          Axis Bank customer support has been notified about the posted complaint.
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            R
            Ramjilal Kumawat
            Feb 12, 2022
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            Address: jalna

            My account is current account
            my personal customer id is not KYC
            how can i KYC my id online
            i have tried in bank branch in last five days than also it dosen't work
            Axis Bank customer support has been notified about the posted complaint.
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              S
              Shubham Dhabarde
              Feb 12, 2022
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              Address: Milind society hinganghat

              I have negative balance in my account for no reason. I had not opened the account but the company which i was working had contract with axis Bank so they had opened my account. Now i have quit that job so why will i use it i transfered my money to another account but axis is charging money form me since one year.
              According to RBI guidelines this shall not happen. I too work in a public sector bank now so i know this is wrong.
              Axis Bank customer support has been notified about the posted complaint.
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                A
                Ashik Rai
                Feb 12, 2022
                Resolved
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                Resolved

                Address: SENAPATI

                Whenever I try to register
                It always say invalid user credentials
                This is against the reputation of axis bank plz try to resolve fast
                I trust axis bank so I open account now it's not working
                Mar 27, 2022
                Complaint marked as Resolved 
                Axis Bank customer support has been notified about the posted complaint.
                Verified Support
                Feb 17, 2022
                Axis Bank Customer Care's response
                Hi, we are open to help you! Please share with us your registered contact number and we will get back at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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                  S
                  Sameep Suriya
                  Feb 11, 2022
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                  Today 11.02.2022
                  I received a message from my bank of INR 22.13
                  Debit
                  INR 22.13
                  A/c no. XX3068
                  [protected]:20:41
                  TIPS/SCG/MCC/09.02.22/RELIANCE AMBICA PE
                  Bal INR 168956.01
                  SMS BLOCKALL Cust ID to [protected], if not you-Axis Bank

                  On enquiring with the petrol pump, they said it was from the bank as they dont hold any information of my account.

                  This is highly unethical way to cut extra amount in name of tips without informing the customers.
                  Axis Bank customer support has been notified about the posted complaint.
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                    G
                    Gurdev S Otthi
                    Feb 11, 2022
                    Resolved
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                    Resolved

                    Address: VILLAGE : BAGRIAN PO/TEHSIL: BHOLATH KAPURTHALA
                    Website: axisbank.com

                    I am requesting to stop auto formation of Flexi FD from my salary account in Axis Bank since 3 Jan 2022. And visited branch many times, they closed the previous Flexi FD but again on 10 Feb 2022 Flexi FD is generated automatically, leaving behind minimum balance. i want to show the balance in the embassy but due to this i cant show the statement and balance and all this matter delaying my process. I want to de register the formation of Auto Flexi FD from my Salary Account
                    Mar 19, 2022
                    Complaint marked as Resolved 
                    Axis Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Feb 12, 2022
                    Axis Bank Customer Care's response
                    HI Gurdev, we request you to share your registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
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                      N
                      nvadhikari
                      from KALYAN, Maharashtra
                      Feb 10, 2022
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                      I Nandkumar Vasant Adhikari axis Neo credit Card last 4 digit number 6396 settled down in 2020. Request for noc
                      Axis Bank customer support has been notified about the posted complaint.
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                        S
                        ssiddd
                        Feb 9, 2022
                        Resolved
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                        Resolved

                        Whenever I’m trying to login through the website, it says that my customer ID and my registered phone number are invalid credentials.
                        I even tried to authenticate my account using the app but there too it says invalid credentials.

                        Siddhi Pratheeksh
                        [protected]
                        Calicut
                        Mar 16, 2022
                        Complaint marked as Resolved 
                        Axis Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Feb 12, 2022
                        Axis Bank Customer Care's response
                        Hi, we request you to share the error screenshot for further assistance in the referred matter. Regards, Team Axis Bank
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                          N
                          nvadhikari
                          from KALYAN, Maharashtra
                          Feb 9, 2022
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                          I, Nandkumar Vasant Adhikari axis Neo
                          Credit card last 4 digit..6396 closed by settlement payment in 2020 please issue such noc
                          Axis Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Feb 12, 2022
                          Axis Bank Customer Care's response
                          Hi, we request you to share the registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
                          Feb 13, 2022
                          Updated by nvadhikari
                          [protected]
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                            J
                            Jahed67
                            from kolkata, West Bengal
                            Feb 9, 2022
                            Resolved
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                            Resolved

                            Hello Axis Bank.

                            I am speaking on behalf of my father in law.Few days back 885 ruppees was deducted from his account and a new ATM debit card was sent. This was complete surprise.Upon inquiring the Bank, learnt that he inadvertently press a wrong button. The options are mischeviously placed so that someone mistakenly press the button. No consent or reconfirmation was asked. Please refund the amount so as to restore the faith in banking system.He is depressed and want to move account from axis as this was simple loot of money.
                            Mar 13, 2022
                            Complaint marked as Resolved 
                            Axis Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Feb 10, 2022
                            Axis Bank Customer Care's response
                            Hi, for the security and confidentiality purpose of the account, we request the account holder to approach us directly. Regret the inconvenience caused. Regards, Team Axis Bank.
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                              T
                              triptinegi
                              from Nashik, Maharashtra
                              Feb 9, 2022
                              Resolved
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                              Resolved

                              This is regarding the UPI transaction which I did on Feb 7th, 2022 of Rs. 5000/- via Gpay.
                              The transaction got successful from my end and the amount got debited from my savings bank account (Kotak Mahindra) but the merchant didn't receive the amount in his account.

                              After contacting my bank, I have got the below details about the transaction. The amount has been transferred to the below account number.

                              Beneficiary Bank: Axis Bank
                              Beneficiary Account No. : [protected]
                              Beneficiary IFSC: UTIB0000000

                              How do I get this money back?
                              Feb 18, 2022
                              Complaint marked as Resolved 
                              My own bank helped me resolve this
                              Axis Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Feb 12, 2022
                              Axis Bank Customer Care's response
                              Hi, we request you to visit the following link: https://application.axisbank.co.in/webforms/axis-support/report-fraud-dispute.aspx and raise a dispute. We regret the inconvenience caused. Regards, Team Axis Bank.
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                                R
                                Rekha Channa
                                Feb 9, 2022
                                Resolved
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                                Resolved

                                I have made an IMPS transaction today (8th Feb 2022) for the amount of rs.2000 from my axis account to my SBI account. The amount got debited from my account but the beneficiary account is not credited. I request you please coordinate with the bank to escalate this issue.

                                I contacted axis bank customer care, but no use.
                                Reference ID:[protected]
                                Account No.: [protected]
                                Feb 9, 2022
                                Complaint marked as Resolved 
                                Axis Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Feb 12, 2022
                                Axis Bank Customer Care's response
                                Hi, we request you to visit the following link: https://application.axisbank.co.in/webforms/axis-support/report-fraud-dispute.aspx and raise a dispute. We regret the inconvenience caused. Regards, Team Axis Bank.
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                                  R
                                  Rajesh Shanmugam
                                  from Hyderabad, Telangana
                                  Feb 9, 2022
                                  Resolved
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                                  Resolved

                                  Address: Hyderabad

                                  I have settled for axis bank credit card settlement amount as per proposal letter, however noc not given from bank side
                                  Feb 9, 2022
                                  Complaint marked as Resolved 
                                  I have settled for credit card settlement amount as per proposal letter on July 02020, however after paying for settled amount, noc not given from bank
                                  Axis Bank customer support has been notified about the posted complaint.
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                                    D
                                    darshit vyas
                                    Feb 8, 2022
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                                    Axis Bank Meal card not working at Reliance Supermarket
                                    Axis Bank customer support has been notified about the posted complaint.
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                                      A
                                      Avnish purohit
                                      Feb 8, 2022
                                      Resolved
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                                      Resolved

                                      Address: Delhi

                                      I had alredy submitted my complain of money deduction from my main acc 4650 as a name of bnr card payment I had pay my all bill at a time then this happen with me my no is [protected]
                                      Pls refund my money I em very dissappointed that bank doing with me em using credit card last 3 years this first time happens with us
                                      Mar 17, 2022
                                      Complaint marked as Resolved 
                                      Axis Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Feb 10, 2022
                                      Axis Bank Customer Care's response
                                      Hi, we request you to confirm the mode through which you have submitted the complaint for the same to assist you further. Regards, Team Axis Bank.
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                                        M
                                        Report
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                                        Address: 40 hbc murthaladda

                                        had put ₹13000 or 14000 in cash deposit machine in sec 14 branch but the money got stuck and the transaction was unsuccessful, suddenly the atm restarted I waited for almost 30-45 minutes but the money did not come back from the ATM machine then i tried again and again...
                                        Account no.- [[protected]]pvmayank madan., Mobile no.-[[protected]]

                                        I request you to please get my issue solved as soon as possible.

                                        I shall be obliged to you.
                                        Axis Bank customer support has been notified about the posted complaint.
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