Axis Bank Complaints & Reviews

Hello, I didnt share any OTP, but received a call and he just said abt the
credit card limit and I didnt share any information Later when I checked, the
amount got cut from my credit card in 4 transactions to RSP BANK IT
Banglore and paytm wallet Noida . Call received from - +91 [protected]
SMS received from - [protected]

Once I realized it . I blocked my card and created incident in Axis bank. Also raised it to Cyber crime and submitted the FIR to bank.

Now the bank says they cannot do anything for the otp/pin shared transactions, but I didnt share any details.

Please help me here

Dear Sir

Pls. be informed that I have not received any kind of refund from Axis Bank side for Order No#[protected] for the Item Aristocrat Sienna Polycarbonate 55cms Grey Hardsided Cabin Luggage Qty (1) Sold by: Cloudtail India Private Limited (Rs. 2, 419.00) purchased from Amazon.in. Refund initiated date 11th September, 2021 and the Reference No is 043775.

After a lot of discussion with the Amazon Customer Service Team, I filled a dispute with my Bank (Axis) but they have sent me an email stating that they have not received any money with the details I have given them.

Attached for the email correspondence with Axis Bank and Amazon.in

I need your urgent assistance in this matter. As I have not received the refund.

Regard,
Suad Jiwani
+91 [protected]

I had a savings account with Axis bank India. They are charging unnecessary charges to bring my balance below minimum balance and then is taking the rest of the money in name of I don't know what. The minimum balance requirement was 5000 rs and I had above 5700 rs in my account. Then they charged me with 800+ rs for some charges and then took the rest of the money as well in the name of no balance. This has happened to me before and ongoing to close the account, they were saying I have to pay 500 rs to them to close the account and they assured me that the charges will be only around 250rs quarterly for the atm card charges. And now they have taken 5700+ amount from my account even without my notice. This is complete fraud on the part of the Axis bank to take the money from the poor consumers who had only limited money in their accounts.

Axis bank itself is committing fraud by stating that the minimum balance for the account was 5000 rs. And I was keeping the balance and then they charged me with Consolidated charges of 873 rs which brought my balance below 5k. And now the rest was also taken without my consent, I don't know on what basis. This is absolute ridiculous as I went to the bank and they assured me that there will not be any charges other than Card charges which come to around 250 rs quarterly and now all the money is gone. This is complete fraud on the part of the axis bank and even for closing the account, they charge 500rs. I went to close the account once because of this happening before and now this is the second time.

I have received my new flipkart axis bank credit card but when trying to register in net banking using customer id, it is showing invalid credentials.plese replay the solution.

I am using flipkar axis bank credit card from last one year and i always do payments on time, never delay any payment, one day i got msg from axis bank credit card representatives that you have a offer on credit card that you can apply for 2 credit card through some step which he send, i applied for the same and after 20 days a got my 2nd neo credit card with limit 36k. But when i had activated my card and try to use it it shows that your card has insufficient funds. I checked on the portal and it shows me the limit. So i called the customer service executive after a 30 min heat arguement he said you have only one limit of 2 credit card and your both credit card is merged. Without my intimation how these fraud scammer can merge. I told him to transfer this call to senior, he said that i can't transfer it my senior, this is our policy. What kind of policy is this if i am not satisfied with your response obviously you have to transfer but that didn't transfer the call. And he ended the call, please help me with this. Take some needful action

Hi,
i have apply for a home loan For construction of my house in axis bank in 24 July 2021 they received all relevant document from me for loan they sanctioned 1017000/- For Home Loan i got no-reply text regarding that on 2nd august 2021 after Mr. Utkarsh & Mr. Laraib keep telling me your loan is under process start your work disbursal is been done once Technical, F.I & Valuation done after i started my work later all procedure done in September 1st week Both axis bank employee keep telling me your file is stricken in legal it will take 2 days, 2 month gone they nor rejecting my file & nor Ready to return my document back, nor they pass they just hold & ignoring me for this i am in deep trouble i have taken money from market to construct house right now half house is constructed. if i will apply from some where else who will bear excess cost of interest that i borrowed from market.

as i am privilege customer of bank faced such problem while applied for pre approved home loan, if they ready to process amount then okay otherwise they provide compensation for delay in processing & giving false & fake commitment.
i had also attached pre approved offer mail screenshot
take proper action against axis bank & both employee

Dear team,

I paid on amazon using my axis bank debit card on date 26 July 2021 with an amount of inr 6400/-. Later this order was returned and amazon has generated a refund for this amount with reference no. RGWEI3AZ0000KRE3H4I1 on 26 September 2021. However, i have not received the refund from bank end yet. Request you to please see in this matter as soon as possible

Regards.

From the last two month, I was charging for some unnecessary stuff, which I didn't used. In the statements also there is no clear explaing about the charges. I visited the branch. They mentioned that for every limit, they will charge some amount for every month. This is the explanation and said they won't have the access for blocking the card.
I was tried so many times to reach customer care online or offline. No one helped from Axis customer support
I didn't get clear explanation for the charges. so I denied to pay the amount, which leads to late fee of Rs. 500 + 90(GST)

The Overal chagrges I have now 224
1. annual fee -- 500 with GST 90
2. Late fee -- 500 with GST 90
overal I understood he 1200
but I don't know why I charged 1600 more. No clear explanation.
There is no proper communication available for Axis Customer care
This is the worst scenario.
Every month, some unrequisite charges I'm finding in my credit card charges. That is I stopped using the card from last 2 months, still I got 2200 rupees of bill.
Please consider this issue. Literally so many was facing this issue. Not able to understand how to solve this. Please help me

M credit ka payment kr rha hu uske baad m recovery agint mere customer ko call krke gali DE rhe h or sbhi customr ko glt trike se baat kr rhe h Mari Help kre recovery angt ko bole ki call na kre mari condction kharab h aapki kripya hogi thoda time chiye

Their customer care services are rubbish. absolutely bad servicers from brach too. Nodal officer response is also very bad.

rubbish bank

Hello sir, My name is amit kumar jain. On 2nd October 2021, I have ordered a thing of worth Rs/- 14390 on Flipkart via Flipkart Axis credit card but after 20 minutes i cancelled the order as a result refund request has been processed. Flipkart team told me to refund my amount on or before 8 October 2021. From the last 10 days I am regularly contacting them now they are saying seller has processed the refund on 8 October 2021 already but the axis bank has not processed it. I got my statement generated on 15 October 2021 and in that statement deducted money comes in the bill but still i did not get the refund. I am literally helpless. Today is 21 October 2021 but still i did not get the refund. Before 4 November 2021 I have to pay the bill that i have not spent. Please Help me.
My Refund ID of flipkart is :CR21100218053226186347601
My Reference ID of Axis Bank is : [protected]
Thankyou

I was not able to do payments to Axis Bank credit card due to Job loss, and have been constantly in touch with recovery team and updating about payment arrangements, today i received a call from Mr. Avinash [protected] he threatened me and said will call all my family members and relatives for recovery of my payment, I asked him how axis bank can allow this, he said he can do anything,
I work in Travel Industry and have not got Job yet,

I gave check for credit card settlement. my payment deposit in another person's credit card because of axis bank emplyee .I want my money back

I am using Flipkart Axis Credit Card for over 8 months. Recently I got another credit card from axis bank named Axis Neo Credit Card suddenly the problem appears. Now I can't able to use both of the cards. I tried to contact axis customer care there are no proper response.

Today[protected] I received a call from axis bank regarding new card experience and onboarding, I raised this query to the person I spoke. As he told me he can't able to help with that issue and this issue might happen due to the card merge. I am still don't know what to do.

There are no proper customer care options to raise my query. I found this is the platform to share my issue so that my issue can be solved asap.

I ordered a phone that cost 43999/- from amazon.in on 1st October 2021 and within one(1)hour i cancelled the phone on amazon.in and on 2nd October 2021 amazon.in has initiated my refund of Rs.43999/- .
But till now axis bank has not reflected my refund amount on my account.I even confirmed my refund again from amazon by calling them they told me that they have already initiated my refund even they have provided me the "Refund Reference Number(RRN)".
My Refund Reference Number:-74056631276127517810220
My Order ID:[protected]
My Axis Bank Account Number:-[protected]
Please help me in providing my refund as bank is not reflecting my amount even i contacted to bank customer care 3-4 times but every time they are saying me the same thing to wait for 15 working days.But now it has been 17 days and now today the date is 18 October 2021.But Bank is not reflecting my amount on my account.
So, Please help me in getting my refund as you are my last hope.
Thanking You
Sahil Siddiqui

I ordered a phone that cost 43999/- from amazon.in on 1st October 2021 and within one(1)hour i cancelled the phone on amazon.in and on 2nd October 2021 amazon.in has initiated my refund of Rs.43999/- .
But till now axis bank has not reflected my refund amount on my account.I even confirmed my refund again from amazon by calling them they told me that they have already initiated my refund even they have provided me the "Refund Reference Number(RRN)".
My Refund Reference Number:-74056631276127517810220
My Order ID:[protected]
Please help me in providing my refund as bank is not reflecting my amount even i contacted to bank customer care 3-4 times but every time they are saying me the same thing to wait for 15 working days.But now it has been 17 days and now today the date is 18 October 2021.But Bank is not reflecting my amount on my account.
So, Please help me in getting my refund as you are my last hope.
Thanking You
Sahil Siddiqui

Dear,

I got an sms mensioned,

INR .xx debited from A/c no. XX3985 on[protected]:21:26 IST at PTL/SCG.VISA.POS/13.10.21/BPCL SREE INDI. Avl Bal- INR xx. Call [protected] if not done by you - Axis Bank

I need to know why this amount is debited from my account? And need a permanent solution to solve this.

Thank you

Hello,
Last night I received one transaction sms. Related some changes
Sms was...
INR 59 debited from A/c no. XX**** on[protected]:34:46 IST at Sign verf chrgs-(UTIB[protected]_. Avl Bal- INR ######.90. Call [protected] if not done by you - Axis Bank

Can you explain me what is charges

My contact number: [protected]

I have cancelled my product on flipkart application on 8 October 2021 then they had initiated refund to my payment mode (Axis bank - debit card) and completed on 8 October 2021 at 11:35pm.

Today 15 October 2021, i checked my axis bank account statement but refund amount (10634/-) is not credited in my saving account.

I have contacted with flipkart customer care and getting the required information regarding transactions which they have done as below:

Payment reference number: 6337153995156713206103

Refund id: CR2110082319523548780603

Refund amount : 10634/-

AXIS BANK

Can you please help me on this number : +[protected]
and my email id : [protected]@gmail.com