Claimed

Axis Bank Complaints & Reviews

2.6
Updated: Jul 18, 2026
Complaints 13017
Resolved
6562
Unresolved
6455
Contacts

File a complaint to Axis Bank

Having problems with Axis Bank?

File a complaint and get it resolved by Axis Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Axis Bank reviews & complaints page 78

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Ashik Rai
Feb 7, 2022
Report
Copy

Address: SENAPATI

Whenever I try to put my customer id or Mobile number it always say invalid user credentials
Axis Bank customer support has been notified about the posted complaint.
Feb 07, 2022
Updated by Ashik Rai
It always say invalid user credentials
Please DM me fast

Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    A
    Avnish purohit
    Feb 7, 2022
    Resolved
    Report
    Copy
    Resolved

    Address: Delhi

    Amount of 4650 deducted from my account with any information and message says BNR card payment and i was paid all my payment on time of credit card this such a foolish thing done by bank how can I resolve there is no messages and no call bank send to me em in trouble due to axis bank and I used credit card last 3 years how can I trust that company
    Mar 14, 2022
    Complaint marked as Resolved 
    Axis Bank customer support has been notified about the posted complaint.
    Verified Support
    Feb 07, 2022
    Axis Bank Customer Care's response
    Hi Avnish, we request you to share your registered mobile number for further assistance in the referred matter. Regret the inconvenience caused. Regards, Team Axis Bank
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      Salamuddin sk
      Feb 5, 2022
      Report
      Copy

      Address: Hanuman junction

      Dear sir, as i got a call from your executive from Vijayawada for credit card. He explained things and I agreed to proceed for priority account with vistara infinite credit card on his commitment. Given 2 lac rupees cheque and which was credited in axis bank yesterday. Current status is account activated yesterday and credit card team Mrs. Vani and our representative Mr. Bakshu from Vijayawada they were not responding our calls. Which false on false commitments. I never ever expected this kind of worst response from your bank. Moreover am eligible for particular card, civil score full, and am holding two credit cards of HDFC with an limit of 15 lac each. But this was unpredictable from your bank. If possible kind request to close my account and revert back our amount.
      Axis Bank customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        Simran20397
        Feb 5, 2022
        Resolved
        Report
        Copy
        Resolved

        This is regarding the UPI transaction which I did on 28th January of Rs.60, 000 via Googlepay
        The transaction got successful from my end and the
        amount got debited from my savings bank account
        (SBI)but the merchant didn't receive the amount in their account.
        After so many follow-ups with the SBI bank, I have
        got the below details about the transaction. The amount
        has been transferred to the below account number.
        Beneficiary Bank: Axis Bank
        Beneficiary Account No. : [protected]
        Beneficiary IFSC: UTIBO000000
        After checking with the merchant, the above-mentioned
        account number is not the merchant's account number
        and IFSC mentioned above is not a valid code.
        Please help me in getting my money back into my
        SBI bank account.
        The transaction details have been attached
        Mar 11, 2022
        Complaint marked as Resolved 
        Axis Bank customer support has been notified about the posted complaint.
        Verified Support
        Feb 07, 2022
        Axis Bank Customer Care's response
        Hi, we request you to liaise up with the account holding bank from where the money has been debited and raise a dispute for the referred transaction. Regards, Team Axis Bank.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          Y
          yaduveer.yadav
          from Mumbai, Maharashtra
          Feb 4, 2022
          Resolved
          Report
          Copy
          Resolved

          Address: H.No. 1646 NIWAI MAHANT KA RASTA RAMGANJ BAZAR JAIPUR

          There was bank account no. [protected] with customer ID No.[protected] in the name of Final Touch Interior as a capacity of Partnership Firm but in the same account many transactions, service requests, closure etc proceed without the consent of second partner i.e. Santra Devi Yadav . So for the same I want to lodge a complaint under Section 420 . Please help me to fetch the account related docs and signature copies that was signed . Also share closure and service requests where the second partner i.e. Santra Devi Yadav signature was present. Need the docs asap .Kindly help and connect over [protected] for further information.
          Mar 10, 2022
          Complaint marked as Resolved 
          Axis Bank customer support has been notified about the posted complaint.
          Verified Support
          Feb 07, 2022
          Axis Bank Customer Care's response
          Hi, for the security and confidentiality purpose of the account, we request the account holder to visit the nearest branch. Regret the inconvenience caused. Regards, Team Axis Bank.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            D
            Dharani gokul
            Feb 4, 2022
            Resolved
            Report
            Copy
            Resolved

            Address: Saibaba colony axis bank

            I have a complaint that there is no proper response to the customers in the office and I have been waiting for a while and the staff refused to meet and she attended other customers and I told my presence to the security overthere but also she refused to meet.
            Mar 12, 2022
            Complaint marked as Resolved 
            Axis Bank customer support has been notified about the posted complaint.
            Verified Support
            Feb 07, 2022
            Axis Bank Customer Care's response
            Hi, we are open to help you. Please provide us with details of your concern along with your contact number and we will get back at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              T
              thanu mari
              Feb 4, 2022
              Resolved
              Report
              Copy
              Resolved

              Address: Thanuja.N Directorate of Industries & Commerce, Khanija Bhavan, South wing, Ground floor, Bangalore=560001 Contact No. 7090547495

              Dear sir,

              I am Thanuja.N from Bangalore, actually My axis bank credit card shipment tracking no. [protected] is return due to i'm not available in mentioned delivery address. Please delivered the above shipment no.in my office address. Kindly below address for your delivery purpose.
              Address:
              Thanuja.N
              Directorate of Industries & Commerce,
              Khanija Bhavan, South wing, Ground floor,
              Bangalore=560001
              Contact No. [protected]
              Mar 11, 2022
              Complaint marked as Resolved 
              Axis Bank customer support has been notified about the posted complaint.
              Verified Support
              Feb 05, 2022
              Axis Bank Customer Care's response
              Hi, we wish to inform you that the credit card can be delivered at the registered mailing address only. Further, we request you to refer to the following link https://application.axisbank.co.in/webforms/axis-support/sub-issues/Cards-Credit-UpdatePersonaldetails-address.aspx if you wish to update the address and post which you may contact our Phone Banking team to place a card re-dispatch request. Regards, Team Axis Bank.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                M
                Moinkhankhan
                Feb 4, 2022
                Report
                Copy

                Address: Faridabad Alampur

                I am trying is flite ticket payment is deduct but ticket is not confirmed train is transjection failed Yatra.com not received the payments
                Axis Bank customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  Sourabh Kathuria
                  from Delhi, Delhi
                  Feb 4, 2022
                  Resolved
                  Report
                  Copy
                  Resolved

                  Invalid User Credentials error on regeistering for credit card
                  Jul 30, 2023
                  Complaint marked as Resolved 
                  Axis Bank customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    A
                    Ashish Sahota
                    Feb 3, 2022
                    Resolved
                    Report
                    Copy
                    Resolved

                    Address: Plot no 49, Sambhaji nagar, Sambhaji nagar, Sambhaji nagar, Sambhaji nagar

                    I received my envelope with the pin of credit card but i didn't receive my physical credit card
                    Mar 11, 2022
                    Complaint marked as Resolved 
                    Axis Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Feb 04, 2022
                    Axis Bank Customer Care's response
                    Hi, we are open to help you! Please share with us your registered contact number and we will get back at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      H
                      HHarsh Maheta
                      Feb 2, 2022
                      Report
                      Copy

                      As already shared that due to lost of job and not having any fund currently that's the reason that I am not in condition to pay my credit card ending with 6496 bill as its outstanding is 30K but due to shortage of fund and jobless I told to MR. Asim das of Axis bank that please support me so they provide me the settlement of 20K but as I told that not having fund so I need some time to arrange my Fund but axis bank is not giving support in that now its request please help me in this I make sure that by 20th FEB or before that I will clear my all payment on my card so its request please forward this matter to Axis bank as due to jobless still I make sure i will clear my due by that date.

                      Contact Person - Mr. Asim Das - [protected]
                      Axis Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Feb 04, 2022
                      Axis Bank Customer Care's response
                      Hi, we are open to help you! Please share with us your registered contact number along with the snapshot/screenshot of the settlement letter and we will get back at the earliest. Regards, Team Axis Bank.
                      Feb 07, 2022
                      Updated by HHarsh Maheta
                      Register Number is [protected] and there was no settlement letter provided to me
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        M
                        MuthulakshmiGovindaraj
                        from Chennai, Tamil Nadu
                        Feb 2, 2022
                        Resolved
                        Report
                        Copy
                        Resolved

                        I tried to withdraw 20000 from Axis atm on 12.01.2022. cash is not dispensed from ATM but money debited from my account.

                        Customer ID:[protected]
                        withdrawal date: 12.01.2022
                        withdrawal amount: 20000

                        Raised complaint on the same day with axis bank. but still money not credited to my account.
                        Mar 10, 2022
                        Complaint marked as Resolved 
                        Axis Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Feb 04, 2022
                        Axis Bank Customer Care's response
                        Hi, we wish to inform you that your concern via service request number SAK[protected] is under process and you shall be responded shortly. Regards, Team Axis Bank.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          R
                          Rohit Kumar Tiwary
                          Feb 2, 2022
                          Report
                          Copy

                          Address: Raipur, Chhattisgarh

                          I am out of india and my brother is chasing axis bank branches from past 4 week for my loan foreclose but they are unable to provide any solution. after this foreclose I am going to close my account too because this kind of pathetic services I can't tolerate.
                          Axis Bank customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            Sandhyach03
                            from Lucknow, Uttar Pradesh
                            Feb 2, 2022
                            Report
                            Copy

                            I have not applied for new DC debit card but debit card automatically issued and amount for that also debited from my account
                            Axis Bank customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              saurab sharma
                              Feb 2, 2022
                              Report
                              Copy

                              Address: Vill Shankargarhi bajna mathura u.p

                              I recharge my axis Bank fast tag and dudect 5045 rs and recharge not sussfull so plz refund my money
                              Axis Bank customer support has been notified about the posted complaint.
                              Hi Saurab, we request you to share your concerns with us at etc.[protected]@axisbank.com for further assistance in the referred matter. Regret any inconvenience caused. Regards, Team Axis Bank
                              Helpful
                              Found this helpful?
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                H
                                Himangshu Shekhar Das
                                Feb 1, 2022
                                Report
                                Copy

                                Hi,

                                I received a a message saying "Debit
                                INR 2.30 A/c no. XX7110
                                PTL/SCG.VISA.POS/30.01.22/BHAIRAB FUEL S"

                                I don't know for what reason they're charging individually for each transaction. If that's the case then why I am paying charges for the card annually. These are hidden charges and we're being robbed. I need my money back with proper justification.
                                Axis Bank customer support has been notified about the posted complaint.
                                Helpful
                                1 other people found this review helpful
                                1 found this helpful
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  J
                                  jagan.m12013
                                  Feb 1, 2022
                                  Report
                                  Copy

                                  Address: Bangalore

                                  Hi Team,

                                  I am using axis bank and there are many charges are applying. Currently my account balance is -1386.49rs so that i can't use the account. I don't know why these penalty charges are done. Please waiver off my negative balance so that i can use the axis account further.

                                  Reg Mob: [protected]
                                  Account No : [protected]

                                  Thanks & Regards,
                                  Ramesh R
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    P
                                    priyankaSarath
                                    from Visakhapatnam, Andhra Pradesh
                                    Feb 1, 2022
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Address: Murali Nagar, plot No: 25 & 26, Door no: 39-11-5, Bank Street, 60FT North road, Visakhapatnam - 530007

                                    I have already paid my due amount ( 1319) on before due date. But still deducted some amount from the debit card. Now in debut it is showing minis(-3k above). I not understanding what the reason. some charges were deducted that is fine. But why above 3k?

                                    I have raised a issue many time, no one resolved the issue. Day by day amount it deducting from the debit card.

                                    Even im unable to open statements which im receiving from the
                                    Mar 11, 2022
                                    Complaint marked as Resolved 
                                    Axis Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Feb 02, 2022
                                    Axis Bank Customer Care's response
                                    Hi, we are open to help you! Please share with us your registered contact number and we will get back at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      D
                                      Dalsingpara
                                      Feb 1, 2022
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      Dear Sir

                                      I have received a notice from you yesterday nate afternoon on Customer ID merger to be done by 31st Jan'22 .

                                      I hope you will agree that it wasn't possible to fo the same even I would been unemployed .

                                      So, please approve at least a fortnight time to do the tusk ( processing of Cust ID merger )

                                      If my this letter facilitate the process and my full agreement of merging my customer ID, please acknowledge this letter / complaint as my confirmation, please do the same at your earliest.

                                      By this time please do not restrict my account operation

                                      Regards

                                      Mrinal Kanti Ghosh Ray
                                      A/c No. [protected] &
                                      [protected]
                                      Mar 12, 2022
                                      Complaint marked as Resolved 
                                      Axis Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Feb 02, 2022
                                      Axis Bank Customer Care's response
                                      Hi, we request you to share with us the screenshot of the notice received for us to assist you. Regards, Team Axis Bank.
                                      Helpful
                                      1 other people found this review helpful
                                      1 found this helpful
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        A
                                        Alan Armstrong
                                        Jan 31, 2022
                                        Report
                                        Copy

                                        I deposited Rs.5000 Cash using Axis Bank CDM at the end of the transaction I got a message transaction failed your money has been retained by the bank kindly contact your nearest branch so I decided to contact customer care of axis bank and the person told me to wait for 3-4 days for the issue to get resolved and kept bugging me to update my standard debit card to some premium card. I deposited the money cause I had an urgent transfer to make and this is what i got from the bank.
                                        Axis Bank customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit