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Axis Bank Complaints & Reviews

2.6
Updated: Mar 13, 2026
Complaints 13011
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Axis Bank reviews & complaints page 80

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H
Hirdesh Vashishtha
from NOIDA, Uttar Pradesh
Oct 11, 2021
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Axis Bank sign. verf. chrgs

Address: HOUSE NO. 89, NARAU, NARAU BIR NAGAR

Dear team,

I have received the following message today, which says
Message 1 at 3:48pm[protected]

INR 59 debited from A/c no. XX4567 on[protected]:43:53 IST at Sign verf chrgs-(UTIB[protected]_. Avl Bal- INR 1007.07. Call [protected] if not done by you - Axis Bank.

I don't think I have issued any such mandate.
Could you please help me to understand what is going on? And if...
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Priya TS
Oct 11, 2021
Resolved
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Suddenly I received a mesagae saying my money is debited.. Completely 20000.. It looks like fraud transaction.. Pls check and refund my money
Nov 12, 2021
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Oct 12, 2021
Axis Bank Customer Care's response
Hi, we request you to refer to the following link https://application.axisbank.co.in/webforms/axis-support/report-fraud.aspx to raise a dispute for the referred transaction. Regards, Team Axis Bank.
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    M
    Mansch
    Oct 11, 2021
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    Misbehaving employee

    Address: India

    I applied for a Flipkart Axis credit card on 26th September 2021. I was told that I will be contacted within a week to complete the KYC process. But the employee called on 11th October. And when I said that I want to cancel the card as I have already taken another card, her reply was "You are not the only customer, we have lots of customers." Her name is Soniya, and the mobile number is [protected]...
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    S
    Sharanabasava gg
    Oct 11, 2021
    Resolved
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    Resolved

    Address: sandur

    Axis bank consolidated charges refund

    mobile no : [protected]

    SHARANA BASAVA G ([protected])
    Account Charges
    Period Total Levied Charges Total Recovered Charges
    08-2021 238.65 0.00
    07-2021 284.20 0.00
    06-2021 315.00 171.84
    05-2021 300.00 300.00
    04-2021 400.00 400.00
    03-2021 615.00 615.00
    02-2021 400.00 400.00
    01-2021 300.00 300.00
    12-2020 365.00 227.85
    11-2020 300.00 300.00
    10-2020 400.00 400.00
    09-2020 315.00 315.00
    08-2020 550.00 550.00
    07-2020 50.00 50.00
    06-2020 15.00 15.00
    04-2020 600.00 600.00
    03-2020 300.00 300.00
    02-2020 764.20 764.20
    01-2020 300.00 300.00
    12-2019 800.00 800.00
    11-2019 300.00 300.00
    10-2019 375.00 375.00
    09-2019 25.00 25.00
    07-2019 300.00 300.00
    06-2019 300.00 300.00
    05-2019 300.00 300.00
    04-2019 300.00 300.00
    03-2019 300.00 300.00
    02-2019 300.00 300.00
    01-2019 300.00 300.00
    12-2018 300.00 300.00
    11-2018 300.00 300.00
    10-2018 300.00 300.00
    09-2018 300.00 300.00
    08-2018 300.00 300.00
    06-2018 500.00 500.00

    totaly refund my consolidated charges
    Nov 12, 2021
    Complaint marked as Resolved 
    Axis Bank customer support has been notified about the posted complaint.
    Verified Support
    Oct 12, 2021
    Axis Bank Customer Care's response
    Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-acctchgs-1.aspx . Please feel free to write back to us along with your registered contact details in case you have any further queries and we will get back at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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      S
      Shanmugapriyan SR
      from Neyveli, Tamil Nadu
      Oct 11, 2021
      Resolved
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      Resolved

      Dear sir,

      As of August month 2021 statement month I have made payment against my LIC credit card statement of Rs. 20, 069.03/- . I have paid Rs.20070/- from my SBI account as on 06.09.2021. I have checked in my mobile portal login till it shows as due Rs.20, 069.03 Due. Once payment
      done it should be cleared maximum 3 to 4 working day why it shows still now . So I have attached the payment done receipt and statement of SBI account for your reference. Repeatedly called customer care no response updated to nodal officer axis bank by mail no action taken

      1. MY detail below:-

      1.Credit card last four digit no 9295
      2. Date of birth : 13 November 1978
      3. Resisted mobile no. [protected]
      4. Account number or Customer ID:[protected]

      2.Document attached:-

      1. 21 August 2021 credit card statement as you have send.
      2. Paid receipt as on 06.09.2021 State bank of India

      Note:- This was not the first time all the time same issue i face. Kindly resolve permanently
      Nov 14, 2021
      Complaint marked as Resolved 
      Axis Bank customer support has been notified about the posted complaint.
      Oct 11, 2021
      Updated by Shanmugapriyan SR
      i have paid the extra charge statement bill as on 06.10.2021 i need the refund

      Verified Support
      Oct 12, 2021
      Axis Bank Customer Care's response
      Hi, we understand that you have escalated the concern to our nodal team. Hence, we request you to write back to the same email id for further assistance in the referred matter. Regret the inconvenience caused. Regards, Team Axis Bank.
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        C
        Chinmay Sathe
        Oct 11, 2021
        Resolved
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        Resolved

        Hi,
        It is with great regret that I have to mail you this. Let me walk you through all the events:

        29th Aug : I got a call from your bank, and I did all the KYC and everything for VISTARA PREMIUM CARD.

        1st Sept : Someone from your bank visited my house, did verification again.

        Since 3rd Sept: I started receiving verification calls, I have added screenshots for the same. They were all saying the same thing, this is the last time verification. No more calls will be made after this. and then I got around 15-20 calls after that.

        6th Sept: on one such call I requested the lady to cancel my card as I was fed up with your spam calls. She said ok.

        7th & 8th Sept : I received two SMS saying my card application has been declined.

        Meanwhile I was in contact with this Suraj guy, screenshots attached. I saw that I have been charged 1700 for my credit card, which I have never even seen, and for which I already received declined sms. I have been constantly informing him to do something about it for the past one month. He has stopped picking up my calls, and today he picked it up and said to mail you guys.

        I am getting messages that money will be auto debited from my account for the credit card I never even GOT!!

        Please rectify the issue, I want to make it clear, I never wanted the card and I have been strongly saying so to every person I got in contact with. I won't be paying the amount
        Nov 12, 2021
        Complaint marked as Resolved 
        Axis Bank customer support has been notified about the posted complaint.
        Verified Support
        Oct 12, 2021
        Axis Bank Customer Care's response
        Hi, we are open to help you! Please share us your registered contact number and we will get back at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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          R
          rosekenedy
          from Imphal, Manipur
          Oct 11, 2021
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          Address: axis bank, bishnupur branch, manipur- 795126

          My axis bank current account registered in my name longjam rosekenedy chanu open in axis bank bishnupur branch, manipur was closed without informing and without my consent. today i recieved a mail saying the account was closed based on my request. this is so absurd as i am using this account for all my transactions. and beacuse of such act from axis bank all my transactions are pending which will incur a huge lost on my business. moreover my balance 0f approx 41, 000/- is being freezed. so, kindly reactivate my account as soon as possible and unfreezed my balance.
          Axis Bank customer support has been notified about the posted complaint.
          Verified Support
          Oct 12, 2021
          Axis Bank Customer Care's response
          Hi, we are open to help you! Please share us your registered contact number and we will get back at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
          Oct 12, 2021
          Updated by rosekenedy
          My registered mobile number is [protected].
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            S
            Santhosh Kumar2
            Oct 11, 2021
            Resolved
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            Resolved

            I am able to use mobile app but unable to login to netbanking on web, I have tried using all the links (first time user, forgot password, enable loginid) but of no use.
            It is showing invalid credentials
            All i entered is my registered mobile number or customer id.
            Please provide any solution to this problem.
            I dont have savings account, i do only have flipkart axis credit card
            Nov 16, 2021
            Complaint marked as Resolved 
            Axis Bank customer support has been notified about the posted complaint.
            Verified Support
            Oct 12, 2021
            Axis Bank Customer Care's response
            Hi, we request you to share the screenshot of the error faced along with your registered contact number for us to check and assist you further. Regards, Team Axis Bank.
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              H
              Harry6
              Oct 11, 2021
              Resolved
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              Resolved

              Close to 50000 debited from my father's account today at 11:54 AM, with a message "50K debited from account XX1404...account proceeds to dd acct."

              please help
              Nov 12, 2021
              Complaint marked as Resolved 
              Axis Bank customer support has been notified about the posted complaint.
              Verified Support
              Oct 12, 2021
              Axis Bank Customer Care's response
              Hi, we request you to share the snapshot of the message received along with the registered contact number of the account holder for us to assist you further. Regards, Team Axis Bank.
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                I
                iamzaidkhan
                Oct 10, 2021
                Resolved
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                Resolved

                Address: Bangalore

                My account was closed without my consent and all my funds were debited even tough all my kyc update status was 100%.This is really disappointing from a well known bank.
                Nov 12, 2021
                Complaint marked as Resolved 
                Axis Bank customer support has been notified about the posted complaint.
                Verified Support
                Oct 12, 2021
                Axis Bank Customer Care's response
                Hi, we request you to share your registered contact number for us to assist you further. Regards, Team Axis Bank.
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                  1
                  123jujhar
                  from Jalandhar, Punjab
                  Oct 9, 2021
                  Resolved
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                  Resolved

                  Address: New rasila nagar basti danishmandan jalandhar

                  मैने axis bank से PNB में Payment ट्रांसफर की 3700rs पर 3 दिन से पेमेंट पेंडिंग बता रहा है और बैलेंस भी काट लिया है PNB मैं बैलेंस नही आया
                  Oct 18, 2021
                  Complaint marked as Resolved 
                  resolved
                  Axis Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Oct 10, 2021
                  Axis Bank Customer Care's response
                  Hi, we request you to visit the following link: https://application.axisbank.co.in/webforms/axis-support/report-fraud-dispute.aspx and raise a dispute. We regret the inconvenience caused. Regards, Team Axis Bank.
                  Oct 11, 2021
                  Updated by 123jujhar
                  कृपा करके मेरा बैलेंस रिफंड किया जाए, मेरा बैलेंस मेरे अकाउंट में नही आया

                  Verified Support
                  Oct 12, 2021
                  Axis Bank Customer Care's response
                  Hi, we request you to raise a dispute for the referred transaction by visiting the following link https://application.axisbank.co.in/webforms/axis-support/report-fraud-dispute.aspx. Regards, Team Axis Bank.
                  Oct 14, 2021
                  Updated by 123jujhar
                  कृपा करके मेरा बैलेंस रिफंड किया जाए, मेरा बैलेंस मेरे अकाउंट में नही आया
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                    A
                    Anil Sarathe
                    Oct 9, 2021
                    Resolved
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                    Resolved

                    Address: , Gourav electronics chicholi, Teh chicholi dis Betul, 460330

                    Sir
                    I had cancelled order Flipkart.they send my refund but refund has not credited in my account in four days.please credit my refund in my account
                    Nov 12, 2021
                    Complaint marked as Resolved 
                    Axis Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Oct 12, 2021
                    Axis Bank Customer Care's response
                    Hi, we request you to refer to the following link https://application.axisbank.co.in/webforms/axis-support/report-fraud-dispute.aspx to raise a dispute for the referred transaction. Regards, Team Axis Bank.
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                      S
                      Sammi65
                      from Ahmednagar, Maharashtra
                      Oct 9, 2021
                      Resolved
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                      Resolved

                      Address: Ahmadnagar

                      My registered mobile number is [protected].
                      Google pay, PhonePe and paytm not working with axis account. I visited the bank five times and my problem not solved
                      Nov 20, 2021
                      Complaint marked as Resolved 
                      Axis Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 14, 2021
                      Axis Bank Customer Care's response
                      Hi, we request you to share the screenshot of the error faced along with details of the branch approached for further assistance in the referred matter. Regards, Team Axis Bank
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                        N
                        Narasimha Rao Maddi
                        Oct 9, 2021
                        Resolved
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                        Resolved

                        Today around 3:25 pm I have received a call from [protected] and he claims that he is Vijay Kumar calling from axis bank Hyderabad head office, he has given me RAJKUMARI DINESWARI [protected] and asked me who is she, I said I am not aware of this name and mobile number, than he started abusing me what is the relationship between you and that lady in an inappropriate language, that I was not able to control my anger and even I started abusing him, first if all without my consent of someone give my name and mobile number am I responsible for that and my question is that when i said I don't that person how can he start abusing me.
                        Nov 14, 2021
                        Complaint marked as Resolved 
                        Axis Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 14, 2021
                        Axis Bank Customer Care's response
                        Hi, regret the inconvenience caused. We request you to share the number on which the call was received along with your location and for which the product (credit card/ loan) the call was received. Regards, Team Axis Bank
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                          R
                          Rakesh676
                          from New Delhi, Delhi
                          Oct 9, 2021
                          Resolved
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                          Resolved

                          I had applied for flipkart axis bank credit card on dated 10/09/2021, I also submitted kyc and related documents on dated 11/09/2021, Showing card Generation 1 day from dated12/09/2021, It's been 30 days today! How long will it take to get the card?
                          Nov 16, 2021
                          Complaint marked as Resolved 
                          Axis Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Oct 12, 2021
                          Axis Bank Customer Care's response
                          Hi, we wish to inform you that we have raised your concern via service request number 69948464 and shall be responded shortly. Regards, Team Axis Bank.
                          Verified Support
                          Oct 16, 2021
                          Axis Bank Customer Care's response
                          Hi, we wish to inform you that new card number 4400xxxxx0708 has been issued to you and the same will be dispatched to your registered mailing address within 7 to 10 working days. Appreciate your patience in the interim. Regards, Team Axis Bank
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                            D
                            Dev D Punk
                            from Tufanganj, West Bengal
                            Oct 9, 2021
                            Resolved
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                            Resolved

                            Respected Sir/ Madam,

                            I am saving account holder in Axis bank (A/C – [protected] ). Date:5.10.2021 I was using bank's ATM located at BHEDIA, BARDHAMAN at around 1:00 PM to 1:30 PM To withdraw Rs. 10, 000 from my account. But suddenly the Transaction limit is over (Declined Transaction) and I could not receive any money or receipt, but I received a message on my mobile that Rs. 10, 000 has been withdrawn. In reality, I had not received any cash in my hand. I checked my account summary online also. It is also showing a debit of Rs. 10, 000. Please Solve this Problem as soon as Possible.

                            Kindly do the needful as soon as possible.

                            Thanking you,
                            Yours sincerely,
                            Buddhadeb Das Bairaggya
                            A/C – [protected], GUSKARA BRANCH
                            Phone - [protected]
                            Nov 14, 2021
                            Complaint marked as Resolved 
                            Axis Bank customer support has been notified about the posted complaint.
                            Oct 09, 2021
                            Updated by Dev D Punk
                            Respected Sir/ Madam,

                            I am saving account holder in Axis bank (A/C – [protected] ). Date:5.10.2021 I was using bank's ATM located at BHEDIA, BARDHAMAN at around 1:00 PM to 1:30 PM To withdraw Rs. 10, 000 from my account. But suddenly the Transaction limit is over (Declined Transaction) and I could not receive any money or receipt, but I received a message on my mobile that Rs. 10, 000 has been withdrawn. In reality, I had not received any cash in my hand. I checked my account summary online also. It is also showing a debit of Rs. 10, 000. Please Solve this Problem as soon as Possible.

                            Kindly do the needful as soon as possible.

                            Thanking you,
                            Yours sincerely,
                            Buddhadeb Das Bairaggya
                            A/C – [protected], GUSKARA BRANCH
                            Phone - [protected]

                            Verified Support
                            Oct 12, 2021
                            Axis Bank Customer Care's response
                            Hi, we request you to refer to the following link: https://application.axisbank.co.in/webforms/axis-support/sub-issues/atmminimumcashwithdrawallimitminimumcashwit.aspx and raise a dispute for the referred transaction. Regards, Team Axis Bank.
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                              S
                              Soyab8996
                              Oct 9, 2021
                              Resolved
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                              Resolved

                              My name is Soyab and I had ordered iPhone XR of rs 32999 in Amazon on 2nd October 2021. And after I canceled my order on same day. And on 7th October Amazon initiated the amount to my card but I still didn’t get money. Amazon gave me this refund reference number 74056631276127522228699 but the axis bank has still not credit my money.
                              This is urgent please help me as soon as possible

                              Thank you sir
                              Oct 20, 2021
                              Complaint marked as Resolved 
                              Refund credit in my account
                              Axis Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Oct 12, 2021
                              Axis Bank Customer Care's response
                              Hi, we request you to refer to the following link https://application.axisbank.co.in/webforms/axis-support/report-fraud-dispute.aspx to raise a dispute for the referred transaction. Regards, Team Axis Bank.
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                                Vandana_0016
                                from Jaipur, Rajasthan
                                Oct 8, 2021
                                Resolved
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                                Resolved

                                I made payment of rs 5000 for ptet counselling through axis bank on 08/10/2021 at 4:50pm.the money was deducted from my account but at the challan invoice its showing "transaction failed ".please solve this issue as soon as possible so that I can participate in counselling in the given time.
                                Nov 13, 2021
                                Complaint marked as Resolved 
                                Axis Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Oct 12, 2021
                                Axis Bank Customer Care's response
                                Hi, we request you to refer to the following link https://application.axisbank.co.in/webforms/axis-support/report-fraud-dispute.aspx to raise a dispute for the referred transaction. Regards, Team Axis Bank.
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                                  S
                                  Suneel T
                                  Oct 8, 2021
                                  Resolved
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                                  Resolved

                                  Address: hyderabad

                                  My credit card ending with 4889 has been cancelled and my cash back for sep-2021 has been revoked, mentioning i used card for commercial purpose.
                                  but the thing is i used card for my personal transactions which are approved by the bank. but after generating statement bank is saying my card has been cancelled. because of this i have lost 60000 rupees cash back.
                                  Nov 9, 2021
                                  Complaint marked as Resolved 
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Oct 09, 2021
                                  Axis Bank Customer Care's response
                                  Hi, we regret the inconvenience caused. Request you to share your registered mobile number for us to check and assist further. Regards, Team Axis Bank
                                  my registered mobile number with axis bank is [protected] and attched axis bank message
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                                    D
                                    Dev D Punk
                                    from Tufanganj, West Bengal
                                    Oct 8, 2021
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                                    Respected Sir/ Madam,

                                    I am saving account holder in Axis bank (A/C – [protected] ). Date:5.10.2021 I was using bank's ATM located at BHEDIA, BARDHAMAN at around 1:00 PM to 1:30 PM To withdraw Rs. 10, 000 from my account. But suddenly the Transaction limit is over (Declined Transaction) and I could not receive any money or receipt, but I received a message on my mobile that Rs. 10, 000 has been withdrawn. In reality, I had not received any cash in my hand. I checked my account summary online also. It is also showing a debit of Rs. 10, 000. Please Solve this Problem as soon as Possible.

                                    Kindly do the needful as soon as possible.

                                    Thanking you,
                                    Yours sincerely,
                                    Buddhadeb Das Bairaggya
                                    A/C - [protected]
                                    Phone - [protected]
                                    Axis Bank customer support has been notified about the posted complaint.
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