Respected Sir/ Madam,
I am saving account holder in Axis bank (A/C – [protected] ). Date:5.10.2021 I was using bank's ATM located at BHEDIA, BARDHAMAN at around 1:00 PM to 1:30 PM To withdraw Rs. 10, 000 from my account. But suddenly the Transaction limit is over (Declined Transaction) and I could not receive any money or receipt, but I received a message on my mobile that Rs. 10, 000 has been withdrawn. In reality, I had not received any cash in my hand. I checked my account summary online also. It is also showing a debit of Rs. 10, 000. Please Solve this Problem as soon as Possible.
Kindly do the needful as soon as possible.
Thanking you,
Yours sincerely,
Buddhadeb Das Bairaggya
A/C – [protected], GUSKARA BRANCH
Phone - [protected]
Nov 14, 2021
Complaint marked as Resolved Axis Bank customer support has been notified about the posted complaint.
Oct 09, 2021
Updated by Dev D Punk Respected Sir/ Madam,
I am saving account holder in Axis bank (A/C – [protected] ). Date:5.10.2021 I was using bank's ATM located at BHEDIA, BARDHAMAN at around 1:00 PM to 1:30 PM To withdraw Rs. 10, 000 from my account. But suddenly the Transaction limit is over (Declined Transaction) and I could not receive any money or receipt, but I received a message on my mobile that Rs. 10, 000 has been withdrawn. In reality, I had not received any cash in my hand. I checked my account summary online also. It is also showing a debit of Rs. 10, 000. Please Solve this Problem as soon as Possible.
Kindly do the needful as soon as possible.
Thanking you,
Yours sincerely,
Buddhadeb Das Bairaggya
A/C – [protected], GUSKARA BRANCH
Phone - [protected]
Verified Support
Oct 12, 2021
Axis Bank Customer Care's response Hi, we request you to refer to the following link: https://application.axisbank.co.in/webforms/axis-support/sub-issues/atmminimumcashwithdrawallimitminimumcashwit.aspx and raise a dispute for the referred transaction. Regards, Team Axis Bank.
