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Axis Bank Complaints & Reviews

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Updated: Dec 8, 2025
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Axis Bank reviews & complaints page 81

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V
vinay_jajodia
Oct 7, 2021
Resolved
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Address: Behind SLN Residency Kaverappa Layout

Axis bank calling for credit card.
Nov 9, 2021
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Oct 08, 2021
Axis Bank Customer Care's response
Hi, we regret the inconvenience. You can stop receiving promotional calls or messages at any time by registering on the National Do Not Call Registry (NDNC). We request you to refer to the link https://www.axisbank.com/do-not-call-registry that will give you more information on this topic. Regards, Team Axis Bank
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    A
    Oct 7, 2021
    Resolved
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    Resolved

    Dear Axis Bank Team,

    I am writing this complaint to highlight the unmonitored siren sound from Axis Bank ATM located on Thangal street, virugambakkam, Chennai - 600092, Tamil Nadu, since many weeks causing unwanted disturbance even at late nights and early mornings to the residents including many senior citizens. kindly look into it to resolve this issue.

    Bank detail : Axis bank ATM, located on Thangal street (off Kaliamman koil Street), Virugambakkam, Chennai - 600092, Tamil Nadu.
    For more information, you can contact me on my mail and mobile
    Mail : arunkumar.[protected]@gmail.com
    Mo. : [protected]

    Thanks and regards,
    Arun
    Nov 13, 2021
    Complaint marked as Resolved 
    Axis Bank customer support has been notified about the posted complaint.
    Verified Support
    Oct 09, 2021
    Axis Bank Customer Care's response
    Hi Arun, we are working on your concern raised via SR number 69915756 and shall be responded shortly. Regards, Team Axis Bank
    Verified Support
    Oct 13, 2021
    Axis Bank Customer Care's response
    Hi Arun, we regret the inconvenience caused. We have taken corrective measures in this regard and the machine is now transacting and operational. Regards, Team Axis Bank.
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      J
      JAGADEESH JAYASANKAR
      Oct 7, 2021
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      Resolved

      Address: Kallarackalparambil House, Methala Post, Kuruppampady, Ernakulam, Kerala 683545

      I applied for flipkart axis credit card on 15th of September and today is October 6th still I don't received my card yet

      Registered number. [protected]
      Email. jagadeesh.[protected]@gmail.com
      Application reference number. C1-[protected]-C1
      Nov 9, 2021
      Complaint marked as Resolved 
      Axis Bank customer support has been notified about the posted complaint.
      Verified Support
      Oct 08, 2021
      Axis Bank Customer Care's response
      Hi, we request you to refer to the following link for more information on referred topic: https://application.axisbank.co.in/webforms/axis-support/sub-issues/Cards-Credit-ApplicationRelated-3.aspx Regards, Team Axis Bank.
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        K
        Kanchana. T
        from Bengaluru, Karnataka
        Oct 6, 2021
        Resolved
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        Resolved

        Address: Bangalore, Karnataka

        I unable to visit branch directly I have to claim PF amount so kindly unfreeze my account
        Nov 9, 2021
        Complaint marked as Resolved 
        Axis Bank customer support has been notified about the posted complaint.
        Verified Support
        Oct 08, 2021
        Axis Bank Customer Care's response
        Hi, we regret the inconvenience caused. Request you to share your registered mobile number for us to check and assist further. Regards, Team Axis Bank
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          Talwar Vines
          Oct 5, 2021
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          Address: 21/398 trilokpuri Delhi 110091

          बीओआई - खाता XX3588 में दिनांक 05-10-21 को ATMID:DPCN1540 से रु. 10000 डेबिट किये गये। उपलब्‍ध शेष राशि रु. 53952.12 यदि लेनदेन नहीं किया गया हो तो [protected] पर कॉल करें। I tried to take out the cash and suddenly it showed on screen your transaction is being process but money didnt come and I got this message and I didnt get my money back till now
          Nov 9, 2021
          Complaint marked as Resolved 
          Axis Bank customer support has been notified about the posted complaint.
          Verified Support
          Oct 09, 2021
          Axis Bank Customer Care's response
          Hi, we request you to liaise up with the remitting bank from where the amount has been debited. Regards, Team Axis Bank
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            S
            SS Nanda
            Oct 5, 2021
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            Address: ASKA ROAD, BERHAMPUR, GANJAM

            I WAS DEPOSITING 24*500 RUPEES IN BANK.. BUT 1 NOTE RETAINED BY BANK...

            Want quick resolution for this
            +1 photos
            Nov 8, 2021
            Complaint marked as Resolved 
            Axis Bank customer support has been notified about the posted complaint.
            Verified Support
            Oct 08, 2021
            Axis Bank Customer Care's response
            Hi, we regret the inconvenience caused. Request you to share your registered mobile number for us to check and assist further. Regards, Team Axis Bank
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              SS Nanda
              Oct 5, 2021
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              Address: AXIS BANK, ASKA ROAD, BERHAMPUR, GANJAM, ODISHA
              Website: Money hold by cash deposit machine

              Sir, I was depositing 24*500 notes in axis cdm on date 5.9.2021 at 8.33 pm... But mine 1 note retained by the cdm and it was showing to contact to branch...
              Can I get a resolution for this
              Nov 9, 2021
              Complaint marked as Resolved 
              Axis Bank customer support has been notified about the posted complaint.
              Verified Support
              Oct 08, 2021
              Axis Bank Customer Care's response
              Hi, we regret the inconvenience caused. Request you to share your registered mobile number for us to check and assist further. Regards, Team Axis Bank
              I have posted mine statement... Hope to get quick resolution

              One 500 rupees note retained by bank - Comment #3903314 - Image #0
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                S
                Sudhaabi
                Oct 5, 2021
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                Resolved

                I cancelled safari suitcase cost of 2199 inr on 25th September but still I didn't receive the refund amount yet. Today they gave reference number for the product 30005412691268204870352 please resolve my problem please
                Nov 9, 2021
                Complaint marked as Resolved 
                Axis Bank customer support has been notified about the posted complaint.
                Verified Support
                Oct 08, 2021
                Axis Bank Customer Care's response
                Hi, we request you to visit the following link: https://application.axisbank.co.in/webforms/axis-support/report-fraud-dispute.aspx and raise a dispute. Regret the inconvenience caused. Regards, Team Axis Bank.
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                  A
                  avishek basu mallick
                  from Bengaluru, Karnataka
                  Oct 5, 2021
                  Resolved
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                  Resolved

                  Grabdeals Cashback not received

                  I had placed an order during the Grab Deals Fest for which I was supposed to receive Rs 5000 in cashback within 90 days of purchase i.e. 4th of July. I had received a confirmation email from you that I will receive my cashback as well.

                  It has been more than 90 days and I still haven't received the cashback.

                  I had placed my order with the following details - [protected]...
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                  K
                  Karthik Mohareer
                  Oct 5, 2021
                  Resolved
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                  Resolved

                  Hi sir,

                  I am taken an open plot in the Hyderabad Tukkuguda area since it was an HMDA plot, there was a bank loan option available, hence I had opted for the loan for an open plot in 2018 with that rate of interest for 8.35 floating, and moving onwards it was changed to 7.75 but currently, my ROI has directly increased to 10.5, when I asked the bank why did they increase the ROI, they are asking me to provide the construction documents such that we can reduce, how come an open plot land can have those documents, for now, I have taken that loan as open land only not for the construction because that was for the investment purpose and to build the home in that area would at least need 5 more years to get developed. Axis bank officials have cheated me on this, can someone please advise on how to proceed with this?
                  Nov 22, 2021
                  Complaint marked as Resolved 
                  Not Resolved
                  Axis Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Oct 08, 2021
                  Axis Bank Customer Care's response
                  Hi, we request you to visit the Axis Bank Loan Centre and our officials will assist you further in the referred matter. Regards, Team Axis Bank
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                    D
                    Divya Bs
                    Oct 5, 2021
                    Resolved
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                    Resolved

                    I had salary account in the axis bank. After i left the company it got converted as savings account. From 1 year i have not check the account only Recently when i checked the account it is showing the negative balance. I have contacted the nearest branch manager . They are asking me to contact the master branch to resolve the problem. But am staying in different state now. Kindly help me to resolve this problem
                    Nov 7, 2021
                    Complaint marked as Resolved 
                    Axis Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Oct 05, 2021
                    Axis Bank Customer Care's response
                    Hi Divya, we request you to share the registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
                    Hi madam ... I am also facing Same problem... Now what is your complainant status
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                      R
                      ravurivenugopal
                      Oct 5, 2021
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                      Resolved

                      Hi, I have paid credit card payment from axis bank bill payment option on 30/9/2021 but still not reflecting.

                      Amount Rs. 1800
                      Transaction date. 30/9/21
                      Transaction ID :AXISTXN13382494
                      Nov 7, 2021
                      Complaint marked as Resolved 
                      Axis Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 05, 2021
                      Axis Bank Customer Care's response
                      Hi, we request you to refer to the following link: https://application.axisbank.co.in/webforms/axis-support/sub-issues/sub-issues/sub-issues/Cards-Credit-paymentandstatus-6.aspx for more information on the referred topic. Regards, Team Axis Bank
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                        K
                        KmKalyani
                        Oct 5, 2021
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                        Zomato refund not reflecting in my Axis bank account

                        I’m writing in regard to a payment processed by Zomato on 04 Oct, 2020 for amount ₹512 which is still not reflecting in my account.
                        Sharing the refund reference number.

                        Request you to please take verify and process the transaction.

                        Account holder name: Kalyani. Kulkarni
                        Account number: [protected]
                        Refund Reference # [protected]...
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                        Amol Nanoskar
                        Oct 5, 2021
                        Resolved
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                        Address: Mumbai

                        Bank has also deducted the money from my saving account li

                        A deduction of rs 634.46 (Brn-pymt-card-[protected]) is done from my account without prior information and there is no intimation of this deduction as well.

                        Please refund it ASAP, what is that deduction for?

                        05 oct 2021 brn-pymt-card-[protected] 634.46
                        +1 photos
                        Nov 9, 2021
                        Complaint marked as Resolved 
                        Axis Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 09, 2021
                        Axis Bank Customer Care's response
                        Hi, we regret the inconvenience caused. Request you to share your registered mobile number for us to check and assist further. Regards, Team Axis Bank
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                          Kavinkumar_m
                          Oct 5, 2021
                          Mar 20, 2024
                          This thread was updated on Mar 20, 2024
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                          Re: Axis bank UTIB0000000 payment

                          Hi team,
                          I have made a merchant payment via UPI from my HDFC BANK ACCOUNT and money is not deposited into merchant's account.

                          I got the details from my bank and amount was deposited into some AXIS BANK ACCOUNT as my merchant UPI is Axis Bank.

                          Bank account number:[protected]
                          IFSC : UTIB0000000

                          Could you please help me in getting the refund to my HDFC Bank account.
                          br...
                          +1 photos
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                          A
                          asgpana
                          from Kolkata, West Bengal
                          Oct 4, 2021
                          Resolved
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                          Resolved

                          Unauthorized deduction without intimation

                          Ref SB A/c No. [protected]
                          Axis Bank, Tollygunge Branch

                          This is to inform you that a total of Rs. 236/- has been debited from account on 1st Oct 2021, in two different transactions of Rs. 118/- each.

                          It may be noted that I have not done these transactions and also totally unaware of the same.
                          Date Description Amount
                          01 Oct 2021 BRN-PYMT-CARD-xxxxxxxxxxxxxxxx - Rs.118.00
                          01 Oct...
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                          Wintek Trading Co
                          Oct 4, 2021
                          Resolved
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                          Resolved

                          Address: New Delhi

                          I am an existing customer of your esteemed bank at Moti Nagar, New Delhi branch, bearing Current A/c. No. ******** I have been associated with the bank for a long time now and I consider myself as a loyal customer of your bank since I do all of my own and family banking transactions through your bank.
                          I am lodging this complaint very dishearteningly against Mr. Amit Kumar Employee No. 70788. Kindly note the following SAD incident that has happened with me on different occasions.
                          1. On 28th September 2021 at around 3 pm, I was in your branch and when I was told to meet the said employee regarding my account. The officer certainly has no manners as he was not giving any reply and after repeated asking, he started shouting that I don’t know about your account and threatened me to hit physically. Your other staff and guard hold him to get physical, the same can be verified from the CCTV footage from your office. I was disheartened to see his smirking off face even when I was sitting in your cabin and you personally called him regarding our problem. He seems least bother to reply you.
                          2. On 13th March 2020, one of our customer initiated transaction o[censored]SD 6798 from Manila Philippines for supply of surgical products for which I enquire Mr. Amit Kumar for payment transfer details. He intentionally gave us wrong banking information and we lose that deal due to his personal interest. After several days, we came to know that he have his own company in the name of Lakshit Enterprises, Delhi having GST No. 07BBAPA8964M1ZC and intentionally take advantage of his bank seat to get the importer and exporter data for his own use.
                          It will be very harmful for customers as well as Axis Bank if their transactions and company details are not safe due to some miscreant employees.
                          Having said that, I hope your bank will take appropriate disciplinary action against said employee and ensure that employees behave well with its customers.
                          Nov 8, 2021
                          Complaint marked as Resolved 
                          Axis Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Oct 08, 2021
                          Axis Bank Customer Care's response
                          Hi, we regret the inconvenience caused. Request you to share your registered mobile number for us to check and assist further. Regards, Team Axis Bank
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                            Banwarilal S Parwani
                            Oct 4, 2021
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                            Resolved

                            Address: Inida

                            Hi Team,

                            I'm writing in order to bring to your attention that a recent transaction carried out via my account has not been successful even though the said amount was debited from my designated bank account.

                            I did receive the required OTP while processing the transaction, following which the money got debited from my account however the Mutual Fund house has confirmed that they have not received any funds until this afternoon (4th Oct'21).

                            I'm hereby including my transaction details along with your prescribed Dispute Form for a corrective and timely action as a matter of priority.

                            Date: 01/10/2021
                            Account No. XXXXXXXXXXXX066
                            Particulars: CANARA ROBECO MUTUAL FUND
                            Amount: 150000 (One Lac Fifty Thousand only)

                            The relevant details have been forwarded onto the respective Branch manager as well as on you helpline: email.[protected]@axisbank.com
                            Nov 11, 2021
                            Complaint marked as Resolved 
                            Axis Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 09, 2021
                            Axis Bank Customer Care's response
                            Hi, we request you to visit the following link: https://application.axisbank.co.in/webforms/axis-support/report-fraud-dispute.aspx and raise a dispute. We regret the inconvenience caused. Regards, Team Axis Bank.
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                              R
                              Ramtej Maan
                              Oct 4, 2021
                              Resolved
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                              Resolved

                              Address: .VP.O.Bujrak,teh.samana.Dist Patiala

                              Here is account of my father at Samana branch.My father is uneducated person .So here is need of loose cheque.My father came here for withdrawal money from saving three times but go back empty hand due to the absence of looser cheque.Then we closed acount from here.
                              Very bad dealing,
                              Ramtej Singh
                              [protected]
                              Nov 9, 2021
                              Complaint marked as Resolved 
                              Axis Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Oct 09, 2021
                              Axis Bank Customer Care's response
                              Hi, we request you to share the registered mobile number as we are unable to fetch any details with the number provided. Regret the inconvenience caused. Regards, Team Axis Bank
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                                Saurabh12361946
                                Oct 4, 2021
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                                Resolved

                                Address: Ahmedabad

                                Sir, mam,
                                Today I got a message that rs. 401/- has been deducted as BRN card payment.
                                Without prior intimation or information how can it happened
                                Nov 9, 2021
                                Complaint marked as Resolved 
                                Axis Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Oct 09, 2021
                                Axis Bank Customer Care's response
                                Hi, we regret the inconvenience caused. Request you to share your registered mobile number for us to check and assist further. Regards, Team Axis Bank
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