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Axis Bank Complaints & Reviews

2.6
Updated: Dec 5, 2025
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Axis Bank reviews & complaints page 81

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K
Kanchana. T
from Bengaluru, Karnataka
Oct 6, 2021
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Address: Bangalore, Karnataka

I unable to visit branch directly I have to claim PF amount so kindly unfreeze my account
Nov 9, 2021
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Oct 08, 2021
Axis Bank Customer Care's response
Hi, we regret the inconvenience caused. Request you to share your registered mobile number for us to check and assist further. Regards, Team Axis Bank
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    Talwar Vines
    Oct 5, 2021
    Resolved
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    Resolved

    Address: 21/398 trilokpuri Delhi 110091

    बीओआई - खाता XX3588 में दिनांक 05-10-21 को ATMID:DPCN1540 से रु. 10000 डेबिट किये गये। उपलब्‍ध शेष राशि रु. 53952.12 यदि लेनदेन नहीं किया गया हो तो [protected] पर कॉल करें। I tried to take out the cash and suddenly it showed on screen your transaction is being process but money didnt come and I got this message and I didnt get my money back till now
    Nov 9, 2021
    Complaint marked as Resolved 
    Axis Bank customer support has been notified about the posted complaint.
    Verified Support
    Oct 09, 2021
    Axis Bank Customer Care's response
    Hi, we request you to liaise up with the remitting bank from where the amount has been debited. Regards, Team Axis Bank
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      S
      SS Nanda
      Oct 5, 2021
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      Resolved

      Address: ASKA ROAD, BERHAMPUR, GANJAM

      I WAS DEPOSITING 24*500 RUPEES IN BANK.. BUT 1 NOTE RETAINED BY BANK...

      Want quick resolution for this
      +1 photos
      Nov 8, 2021
      Complaint marked as Resolved 
      Axis Bank customer support has been notified about the posted complaint.
      Verified Support
      Oct 08, 2021
      Axis Bank Customer Care's response
      Hi, we regret the inconvenience caused. Request you to share your registered mobile number for us to check and assist further. Regards, Team Axis Bank
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        S
        SS Nanda
        Oct 5, 2021
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        Address: AXIS BANK, ASKA ROAD, BERHAMPUR, GANJAM, ODISHA
        Website: Money hold by cash deposit machine

        Sir, I was depositing 24*500 notes in axis cdm on date 5.9.2021 at 8.33 pm... But mine 1 note retained by the cdm and it was showing to contact to branch...
        Can I get a resolution for this
        Nov 9, 2021
        Complaint marked as Resolved 
        Axis Bank customer support has been notified about the posted complaint.
        Verified Support
        Oct 08, 2021
        Axis Bank Customer Care's response
        Hi, we regret the inconvenience caused. Request you to share your registered mobile number for us to check and assist further. Regards, Team Axis Bank
        I have posted mine statement... Hope to get quick resolution

        One 500 rupees note retained by bank - Comment #3903314 - Image #0
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          S
          Sudhaabi
          Oct 5, 2021
          Resolved
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          Resolved

          I cancelled safari suitcase cost of 2199 inr on 25th September but still I didn't receive the refund amount yet. Today they gave reference number for the product 30005412691268204870352 please resolve my problem please
          Nov 9, 2021
          Complaint marked as Resolved 
          Axis Bank customer support has been notified about the posted complaint.
          Verified Support
          Oct 08, 2021
          Axis Bank Customer Care's response
          Hi, we request you to visit the following link: https://application.axisbank.co.in/webforms/axis-support/report-fraud-dispute.aspx and raise a dispute. Regret the inconvenience caused. Regards, Team Axis Bank.
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            A
            avishek basu mallick
            from Bengaluru, Karnataka
            Oct 5, 2021
            Resolved
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            Resolved

            Grabdeals Cashback not received

            I had placed an order during the Grab Deals Fest for which I was supposed to receive Rs 5000 in cashback within 90 days of purchase i.e. 4th of July. I had received a confirmation email from you that I will receive my cashback as well.

            It has been more than 90 days and I still haven't received the cashback.

            I had placed my order with the following details - [protected]...
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            K
            Karthik Mohareer
            Oct 5, 2021
            Resolved
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            Resolved

            Hi sir,

            I am taken an open plot in the Hyderabad Tukkuguda area since it was an HMDA plot, there was a bank loan option available, hence I had opted for the loan for an open plot in 2018 with that rate of interest for 8.35 floating, and moving onwards it was changed to 7.75 but currently, my ROI has directly increased to 10.5, when I asked the bank why did they increase the ROI, they are asking me to provide the construction documents such that we can reduce, how come an open plot land can have those documents, for now, I have taken that loan as open land only not for the construction because that was for the investment purpose and to build the home in that area would at least need 5 more years to get developed. Axis bank officials have cheated me on this, can someone please advise on how to proceed with this?
            Nov 22, 2021
            Complaint marked as Resolved 
            Not Resolved
            Axis Bank customer support has been notified about the posted complaint.
            Verified Support
            Oct 08, 2021
            Axis Bank Customer Care's response
            Hi, we request you to visit the Axis Bank Loan Centre and our officials will assist you further in the referred matter. Regards, Team Axis Bank
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              D
              Divya Bs
              Oct 5, 2021
              Resolved
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              Resolved

              I had salary account in the axis bank. After i left the company it got converted as savings account. From 1 year i have not check the account only Recently when i checked the account it is showing the negative balance. I have contacted the nearest branch manager . They are asking me to contact the master branch to resolve the problem. But am staying in different state now. Kindly help me to resolve this problem
              Nov 7, 2021
              Complaint marked as Resolved 
              Axis Bank customer support has been notified about the posted complaint.
              Verified Support
              Oct 05, 2021
              Axis Bank Customer Care's response
              Hi Divya, we request you to share the registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
              Hi madam ... I am also facing Same problem... Now what is your complainant status
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                R
                ravurivenugopal
                Oct 5, 2021
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                Hi, I have paid credit card payment from axis bank bill payment option on 30/9/2021 but still not reflecting.

                Amount Rs. 1800
                Transaction date. 30/9/21
                Transaction ID :AXISTXN13382494
                Nov 7, 2021
                Complaint marked as Resolved 
                Axis Bank customer support has been notified about the posted complaint.
                Verified Support
                Oct 05, 2021
                Axis Bank Customer Care's response
                Hi, we request you to refer to the following link: https://application.axisbank.co.in/webforms/axis-support/sub-issues/sub-issues/sub-issues/Cards-Credit-paymentandstatus-6.aspx for more information on the referred topic. Regards, Team Axis Bank
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                  K
                  KmKalyani
                  Oct 5, 2021
                  Resolved
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                  Resolved

                  Zomato refund not reflecting in my Axis bank account

                  I’m writing in regard to a payment processed by Zomato on 04 Oct, 2020 for amount ₹512 which is still not reflecting in my account.
                  Sharing the refund reference number.

                  Request you to please take verify and process the transaction.

                  Account holder name: Kalyani. Kulkarni
                  Account number: [protected]
                  Refund Reference # [protected]...
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                  A
                  Amol Nanoskar
                  Oct 5, 2021
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                  Resolved

                  Address: Mumbai

                  Bank has also deducted the money from my saving account li

                  A deduction of rs 634.46 (Brn-pymt-card-[protected]) is done from my account without prior information and there is no intimation of this deduction as well.

                  Please refund it ASAP, what is that deduction for?

                  05 oct 2021 brn-pymt-card-[protected] 634.46
                  +1 photos
                  Nov 9, 2021
                  Complaint marked as Resolved 
                  Axis Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Oct 09, 2021
                  Axis Bank Customer Care's response
                  Hi, we regret the inconvenience caused. Request you to share your registered mobile number for us to check and assist further. Regards, Team Axis Bank
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                    K
                    Kavinkumar_m
                    Oct 5, 2021
                    Mar 20, 2024
                    This thread was updated on Mar 20, 2024
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                    Re: Axis bank UTIB0000000 payment

                    Hi team,
                    I have made a merchant payment via UPI from my HDFC BANK ACCOUNT and money is not deposited into merchant's account.

                    I got the details from my bank and amount was deposited into some AXIS BANK ACCOUNT as my merchant UPI is Axis Bank.

                    Bank account number:[protected]
                    IFSC : UTIB0000000

                    Could you please help me in getting the refund to my HDFC Bank account.
                    br...
                    +1 photos
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                    A
                    asgpana
                    from Kolkata, West Bengal
                    Oct 4, 2021
                    Resolved
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                    Resolved

                    Unauthorized deduction without intimation

                    Ref SB A/c No. [protected]
                    Axis Bank, Tollygunge Branch

                    This is to inform you that a total of Rs. 236/- has been debited from account on 1st Oct 2021, in two different transactions of Rs. 118/- each.

                    It may be noted that I have not done these transactions and also totally unaware of the same.
                    Date Description Amount
                    01 Oct 2021 BRN-PYMT-CARD-xxxxxxxxxxxxxxxx - Rs.118.00
                    01 Oct...
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                    W
                    Wintek Trading Co
                    Oct 4, 2021
                    Resolved
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                    Resolved

                    Address: New Delhi

                    I am an existing customer of your esteemed bank at Moti Nagar, New Delhi branch, bearing Current A/c. No. ******** I have been associated with the bank for a long time now and I consider myself as a loyal customer of your bank since I do all of my own and family banking transactions through your bank.
                    I am lodging this complaint very dishearteningly against Mr. Amit Kumar Employee No. 70788. Kindly note the following SAD incident that has happened with me on different occasions.
                    1. On 28th September 2021 at around 3 pm, I was in your branch and when I was told to meet the said employee regarding my account. The officer certainly has no manners as he was not giving any reply and after repeated asking, he started shouting that I don’t know about your account and threatened me to hit physically. Your other staff and guard hold him to get physical, the same can be verified from the CCTV footage from your office. I was disheartened to see his smirking off face even when I was sitting in your cabin and you personally called him regarding our problem. He seems least bother to reply you.
                    2. On 13th March 2020, one of our customer initiated transaction o[censored]SD 6798 from Manila Philippines for supply of surgical products for which I enquire Mr. Amit Kumar for payment transfer details. He intentionally gave us wrong banking information and we lose that deal due to his personal interest. After several days, we came to know that he have his own company in the name of Lakshit Enterprises, Delhi having GST No. 07BBAPA8964M1ZC and intentionally take advantage of his bank seat to get the importer and exporter data for his own use.
                    It will be very harmful for customers as well as Axis Bank if their transactions and company details are not safe due to some miscreant employees.
                    Having said that, I hope your bank will take appropriate disciplinary action against said employee and ensure that employees behave well with its customers.
                    Nov 8, 2021
                    Complaint marked as Resolved 
                    Axis Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Oct 08, 2021
                    Axis Bank Customer Care's response
                    Hi, we regret the inconvenience caused. Request you to share your registered mobile number for us to check and assist further. Regards, Team Axis Bank
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                      B
                      Banwarilal S Parwani
                      Oct 4, 2021
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                      Resolved

                      Address: Inida

                      Hi Team,

                      I'm writing in order to bring to your attention that a recent transaction carried out via my account has not been successful even though the said amount was debited from my designated bank account.

                      I did receive the required OTP while processing the transaction, following which the money got debited from my account however the Mutual Fund house has confirmed that they have not received any funds until this afternoon (4th Oct'21).

                      I'm hereby including my transaction details along with your prescribed Dispute Form for a corrective and timely action as a matter of priority.

                      Date: 01/10/2021
                      Account No. XXXXXXXXXXXX066
                      Particulars: CANARA ROBECO MUTUAL FUND
                      Amount: 150000 (One Lac Fifty Thousand only)

                      The relevant details have been forwarded onto the respective Branch manager as well as on you helpline: email.[protected]@axisbank.com
                      Nov 11, 2021
                      Complaint marked as Resolved 
                      Axis Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 09, 2021
                      Axis Bank Customer Care's response
                      Hi, we request you to visit the following link: https://application.axisbank.co.in/webforms/axis-support/report-fraud-dispute.aspx and raise a dispute. We regret the inconvenience caused. Regards, Team Axis Bank.
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                        R
                        Ramtej Maan
                        Oct 4, 2021
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                        Resolved

                        Address: .VP.O.Bujrak,teh.samana.Dist Patiala

                        Here is account of my father at Samana branch.My father is uneducated person .So here is need of loose cheque.My father came here for withdrawal money from saving three times but go back empty hand due to the absence of looser cheque.Then we closed acount from here.
                        Very bad dealing,
                        Ramtej Singh
                        [protected]
                        Nov 9, 2021
                        Complaint marked as Resolved 
                        Axis Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 09, 2021
                        Axis Bank Customer Care's response
                        Hi, we request you to share the registered mobile number as we are unable to fetch any details with the number provided. Regret the inconvenience caused. Regards, Team Axis Bank
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                          S
                          Saurabh12361946
                          Oct 4, 2021
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                          Resolved

                          Address: Ahmedabad

                          Sir, mam,
                          Today I got a message that rs. 401/- has been deducted as BRN card payment.
                          Without prior intimation or information how can it happened
                          Nov 9, 2021
                          Complaint marked as Resolved 
                          Axis Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Oct 09, 2021
                          Axis Bank Customer Care's response
                          Hi, we regret the inconvenience caused. Request you to share your registered mobile number for us to check and assist further. Regards, Team Axis Bank
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                            S
                            Smart shital
                            Oct 4, 2021
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                            Resolved

                            I have paid my flipkart axis credit card payment on 2nd September 2021, due date was on 4th September 2021, still I have charged for late payment, I have contacted them through emails and chat support many times still it’s not resolved.
                            Nov 11, 2021
                            Complaint marked as Resolved 
                            Axis Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 09, 2021
                            Axis Bank Customer Care's response
                            Hi, we regret the inconvenience caused. Request you to share your registered mobile number for us to check and assist further. Regards, Team Axis Bank
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                              P
                              Payel Mallick
                              Oct 3, 2021
                              Resolved
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                              Resolved

                              Lic Axis Bank Credit Card Credentials

                              Address: Biswas para lane , chowdhury para, Krishnagar Nadia. Pin- 741101

                              I can't you my lic axis bank credit card. In axis bank mobile app don't show my credit card. I can't active my pin ..when I call customer care they said me ..invalid credentials .what should I do ? I never use my card ..now I want to activate my card plz help me....
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                              I
                              Iqbal_Ahamad
                              from Bengaluru, Karnataka
                              Oct 3, 2021
                              Resolved
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                              Resolved

                              Address: No 36, Upper Ground Floor, J C Road, Bengaluru, Karnataka, 560002

                              I am hereby writing to inform you that in the month of June 21, I've ordered 2 items from Fipkart using my credit card with 6 month EMI instalments, due to some issues one order (RS 14726) was cancelled and the same amount was refunded directly to the Credit card account.

                              From the day I am contineusly calling to Axis Bank customer support and reporting the issue but from last 3 months I didn't get any support.

                              Also I've Emailed to Axis bank and registered complaint through Axis Bank App but no response.

                              Now I've received a statement from Axis Bank saying that I need to pay both the amount 14726+13868=28594 + ABCD, I've re am trying to contact Axis

                              The Statement is reflecting payable amount which as follows:
                              EMI Interest - 255.95 x 6 months (WRONG).
                              GST INR - 46.07 x 6 months (WRONG).
                              EMI Principal - 4689.52 x 6 months (WRONG).

                              It's a humble request you to kindly look into the matter and resolve the issue as soon as possible.

                              Note:
                              I've called many times on the given [protected] numbers but the call never connects to the helpdesk and there is no support from Axis bank.

                              Axis people calls me 10 times daily about loans and the credit card limit increase but never got a call back about my Credit card issue.

                              Axis Bank Account Details:
                              Name - Iqbal Ahamad
                              Branch - JC Road
                              Account No - LAST 4 DIGITS [6378]

                              Expecting a quick response.
                              Nov 8, 2021
                              Complaint marked as Resolved 
                              Axis Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Oct 08, 2021
                              Axis Bank Customer Care's response
                              Hi, we regret the inconvenience caused. Request you to share your registered mobile number for us to check and assist further. Regards, Team Axis Bank
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