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Axis Bank Complaints & Reviews

www.axisbank.com

2.6

Updated: May 25, 2026

Complaints 13015

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6562

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6453

Good! Axis Bank values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Axis Bank step up their efforts to fully resolve all complaints 👍

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Axis Bank reviews & complaints page 81

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My name is Soyab and I had ordered iPhone XR of rs 32999 in Amazon on 2nd October 2021. And after I canceled my order on same day. And on 7th October Amazon initiated the amount to my card but I still didn’t get money. Amazon gave me this refund reference number 74056631276127522228699 but the axis bank has still not credit my money.
This is urgent please help me as soon as possible

Thank you sir

Oct 20, 2021

Complaint marked as Resolved

Refund credit in my account

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Oct 12, 2021

Axis Bank Customer Care's response Hi, we request you to refer to the following link https://application.axisbank.co.in/webforms/axis-support/report-fraud-dispute.aspx to raise a dispute for the referred transaction. Regards, Team Axis Bank.

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I made payment of rs 5000 for ptet counselling through axis bank on 08/10/2021 at 4:50pm.the money was deducted from my account but at the challan invoice its showing "transaction failed ".please solve this issue as soon as possible so that I can participate in counselling in the given time.

Nov 13, 2021

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Oct 12, 2021

Axis Bank Customer Care's response Hi, we request you to refer to the following link https://application.axisbank.co.in/webforms/axis-support/report-fraud-dispute.aspx to raise a dispute for the referred transaction. Regards, Team Axis Bank.

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Address: hyderabad

My credit card ending with 4889 has been cancelled and my cash back for sep-2021 has been revoked, mentioning i used card for commercial purpose.
but the thing is i used card for my personal transactions which are approved by the bank. but after generating statement bank is saying my card has been cancelled. because of this i have lost 60000 rupees cash back.

Nov 9, 2021

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Oct 09, 2021

Axis Bank Customer Care's response Hi, we regret the inconvenience caused. Request you to share your registered mobile number for us to check and assist further. Regards, Team Axis Bank

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S

Suneel T

Oct 8, 2021

my registered mobile number with axis bank is [protected] and attched axis bank message

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Respected Sir/ Madam,

I am saving account holder in Axis bank (A/C – [protected] ). Date:5.10.2021 I was using bank's ATM located at BHEDIA, BARDHAMAN at around 1:00 PM to 1:30 PM To withdraw Rs. 10, 000 from my account. But suddenly the Transaction limit is over (Declined Transaction) and I could not receive any money or receipt, but I received a message on my mobile that Rs. 10, 000 has been withdrawn. In reality, I had not received any cash in my hand. I checked my account summary online also. It is also showing a debit of Rs. 10, 000. Please Solve this Problem as soon as Possible.

Kindly do the needful as soon as possible.

Thanking you,
Yours sincerely,
Buddhadeb Das Bairaggya
A/C - [protected]
Phone - [protected]

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I made payment of rs 5000 for ptet counselling through axis bank .the money was deducted from my account but at the challan invoice its showing "transaction failed ".please solve this issue as soon as possible so that I can participate in counselling in the given time.

Nov 9, 2021

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Oct 09, 2021

Axis Bank Customer Care's response Hi, we regret the inconvenience caused. Request you to share your registered mobile number for us to check and assist further. Regards, Team Axis Bank

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Hi, I have applied flikart axis bank credit card about 15 days ago. Till now I have not received the physical card though I got a message that credit card was delivered on[protected]. And the delivery message came on today[protected].
How could this happen?
I am literally not happy happy with the axis bank service in regarding the delivering credit cards. They could have atleast give a tracking ID for the card so that one can track the status of the delivery.
Pls take an action in this regard.
Contact number [protected]

Nov 9, 2021

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Oct 08, 2021

Axis Bank Customer Care's response Hi, we request you to refer to the following link: https://application.axisbank.co.in/webforms/axis-support/sub-issues/Cards-Credit-ApplicationRelated-4.aspx for more information on the referred topic. Regards, Team Axis Bank

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Address: Dhuri

I have a account in your bank with name of ankush goyal
With my registered mb no [protected]
I received my last month credit card statement.while checking the statement i found there are approximately 2000 rs charges charged to me with any notice or sufficient detail. When i want to approach your customer care online from last 5 or 6 days, every time i wait for 10 or 20 minutes for banking officer but the call cut after so much wait. I 6 7 times call customer care . No reply from your side Only my mobile balance deducted .
Very shameful practice you done.
Please you should hear my concern at least

Nov 19, 2021

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Oct 14, 2021

Axis Bank Customer Care's response Hi, we request you to refer to the following link: https://application.axisbank.co.in/webforms/axis-support/sub-issues/Cards-Credit-feesandcharges-1.aspx for more information on the referred topic. Regards, Team Axis Bank

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Address: vasai west, ambadi road, mumbai

Using my mobile phone, I get error message saying "The Mobile number is not linked with us, request you to kindly initiate registration using the Customer ID option."
Using my customer id, I get an error message saying " Invalid User Credentials."

I have recently done my KYC and have done the required paper work form turning my minor accoount to a major account some 20 days ago and updated my phone number at vasai west...

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Address: Cuttack

I have 3 credit cards my remaining eimi has been foreclosure automatic without my concern.

Nov 9, 2021

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Oct 08, 2021

Axis Bank Customer Care's response Hi, we are open to help you! Request you to share your registered mobile number along with last 4 digits of the referred card so that we may assist you at the earliest. Regards, Team Axis Bank

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I ordered a laptop from Amazon India worth rupees 40535 through debit card on emi. As the product was faulty I cancelled the emi and the whole amount was deducted. Amazon refunded the amount on 5th of September but axis bank hasn't credited the amount in my account.

It's been 1.5 months and after mailing various departments and filing a dispute of transaction as well I haven't gotten any response from thier side. I am attaching all the proof I have . I request the bank to transfer the amount in my account as soon as possible.

Nov 11, 2021

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Oct 09, 2021

Axis Bank Customer Care's response Hi, we regret the inconvenience caused. Request you to share your registered mobile number for us to check and assist further. Regards, Team Axis Bank

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Abussive caller id like Madar chood, londe, recovery agent, time pass, harassing for payment. Heavy late fee and prlenalty

Nov 9, 2021

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Oct 08, 2021

Axis Bank Customer Care's response Hi, we regret the inconvenience caused. Request you to share your registered mobile number for us to check and assist further. Regards, Team Axis Bank

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Address: Hyderabad kondapur

There was transaction of 3000 done from my axis bank account to icici bank account in the restaurant . I told i want to cancel the transaction as i did not order anything nd wanted to leave from there . They told me they will generate void sale bill cannot give cash as i swiped the card i Waited for 24 hours no money in my account till now from icici and restaurant and i got email from icici stating the transaction was done from axis card so axis bank should raise a concent if i do not got money then only icici will take action and solve and i also shared email from icici customer care, axis look at this

Oct 7, 2021

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Oct 08, 2021

Axis Bank Customer Care's response Hi, we request you to visit the following link: https://application.axisbank.co.in/webforms/axis-support/report-fraud-dispute.aspx and raise a dispute. Regret the inconvenience caused. Regards, Team Axis Bank.

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Address: PAWAN, RZ-104A, DHARAMPURA COLONY, NAJAFGARH NEW DELHI-110043.

Dear Sir,
This is my Axis Bank account Number [protected] and here without my concern fraud transactions is done on 14/08/2020 with particular ECOMPUR/CITRUSPAY/MUMBAI/140820 for the sum amount of Rs 49502/-. Here i have neither received any Transaction SMS non OTP SMS also didn't seen.
Kindly check and clear my issue on high priority basis and refund my amount to my bank account.
Please do the needful as soon as possible.
Thank you !!

Pawan
[protected]
[protected]@gmail.com

Nov 8, 2021

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Oct 08, 2021

Axis Bank Customer Care's response Hi, we request you to visit the following link: https://application.axisbank.co.in/webforms/axis-support/report-fraud-dispute.aspx and raise a dispute. Regret the inconvenience caused. Regards, Team Axis Bank.

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Address: Behind SLN Residency Kaverappa Layout

Axis bank calling for credit card.

Nov 9, 2021

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Oct 08, 2021

Axis Bank Customer Care's response Hi, we regret the inconvenience. You can stop receiving promotional calls or messages at any time by registering on the National Do Not Call Registry (NDNC). We request you to refer to the link https://www.axisbank.com/do-not-call-registry that will give you more information on this topic. Regards, Team Axis Bank

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Dear Axis Bank Team,

I am writing this complaint to highlight the unmonitored siren sound from Axis Bank ATM located on Thangal street, virugambakkam, Chennai - 600092, Tamil Nadu, since many weeks causing unwanted disturbance even at late nights and early mornings to the residents including many senior citizens. kindly look into it to resolve this issue.

Bank detail : Axis bank ATM, located on Thangal street (off Kaliamman koil Street), Virugambakkam, Chennai - 600092, Tamil Nadu.
For more information, you can contact me on my mail and mobile
Mail : arunkumar.[protected]@gmail.com
Mo. : [protected]

Thanks and regards,
Arun

Nov 13, 2021

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Oct 09, 2021

Axis Bank Customer Care's response Hi Arun, we are working on your concern raised via SR number 69915756 and shall be responded shortly. Regards, Team Axis Bank

Verified Support

Oct 13, 2021

Axis Bank Customer Care's response Hi Arun, we regret the inconvenience caused. We have taken corrective measures in this regard and the machine is now transacting and operational. Regards, Team Axis Bank.

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Address: Kallarackalparambil House, Methala Post, Kuruppampady, Ernakulam, Kerala 683545

I applied for flipkart axis credit card on 15th of September and today is October 6th still I don't received my card yet

Registered number. [protected]
Email. jagadeesh.[protected]@gmail.com
Application reference number. C1-[protected]-C1

Nov 9, 2021

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Oct 08, 2021

Axis Bank Customer Care's response Hi, we request you to refer to the following link for more information on referred topic: https://application.axisbank.co.in/webforms/axis-support/sub-issues/Cards-Credit-ApplicationRelated-3.aspx Regards, Team Axis Bank.

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Address: Bangalore, Karnataka

I unable to visit branch directly I have to claim PF amount so kindly unfreeze my account

Nov 9, 2021

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Oct 08, 2021

Axis Bank Customer Care's response Hi, we regret the inconvenience caused. Request you to share your registered mobile number for us to check and assist further. Regards, Team Axis Bank

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Address: 21/398 trilokpuri Delhi 110091

à¤¬à¥€à¤“à¤†à¤ˆ - à¤–à¤¾à¤¤à¤¾ XX3588 à¤®à¥‡à¤‚ à¤¦à¤¿à¤¨à¤¾à¤‚à¤• 05-10-21 à¤•à¥‹ ATMID:DPCN1540 à¤¸à¥‡ à¤°à¥. 10000 à¤¡à¥‡à¤¬à¤¿à¤Ÿ à¤•à¤¿à¤¯à¥‡ à¤—à¤¯à¥‡à¥¤ à¤‰à¤ªà¤²à¤¬à¥â€à¤§ à¤¶à¥‡à¤· à¤°à¤¾à¤¶à¤¿ à¤°à¥. 53952.12 à¤¯à¤¦à¤¿ à¤²à¥‡à¤¨à¤¦à¥‡à¤¨ à¤¨à¤¹à¥€à¤‚ à¤•à¤¿à¤¯à¤¾ à¤—à¤¯à¤¾ à¤¹à¥‹ à¤¤à¥‹ [protected] à¤ªà¤° à¤•à¥‰à¤² à¤•à¤°à¥‡à¤‚à¥¤ I tried to take out the cash and suddenly it showed on screen your transaction is being process but money didnt come and I got this message and I didnt get my money back till now

Nov 9, 2021

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Oct 09, 2021

Axis Bank Customer Care's response Hi, we request you to liaise up with the remitting bank from where the amount has been debited. Regards, Team Axis Bank

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Address: ASKA ROAD, BERHAMPUR, GANJAM

I WAS DEPOSITING 24*500 RUPEES IN BANK.. BUT 1 NOTE RETAINED BY BANK...

Want quick resolution for this

Nov 8, 2021

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Oct 08, 2021

Axis Bank Customer Care's response Hi, we regret the inconvenience caused. Request you to share your registered mobile number for us to check and assist further. Regards, Team Axis Bank

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Address: AXIS BANK, ASKA ROAD, BERHAMPUR, GANJAM, ODISHA

Website: Money hold by cash deposit machine

Sir, I was depositing 24*500 notes in axis cdm on date 5.9.2021 at 8.33 pm... But mine 1 note retained by the cdm and it was showing to contact to branch...
Can I get a resolution for this

Nov 9, 2021

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Oct 08, 2021

Axis Bank Customer Care's response Hi, we regret the inconvenience caused. Request you to share your registered mobile number for us to check and assist further. Regards, Team Axis Bank

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S

SS Nanda

Oct 5, 2021

I have posted mine statement... Hope to get quick resolution

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