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Axis Bank Complaints & Reviews

2.6
Updated: Dec 8, 2025
Complaints 13002
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6561
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Axis Bank reviews & complaints page 83

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A
asish samanta
Sep 29, 2021
Resolved
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Address: ETC AGRO PROCESSING (INDIA ) PVT LTD., BESIDE KPT GATE NO-12, KANTAPUKUR, REMOUNT ROAD

Sir, Same problem Invalid User Credentials is showing. I am not able to open Net Banking. I have already submitted request form for activation of Net Banking but no use. I have also tried to update my email ID through SMS but no use. You are requested to please do the needful. You can contact me on [protected]
+1 photos
Nov 11, 2021
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Oct 09, 2021
Axis Bank Customer Care's response
Hi Asish, we regret the inconvenience caused. Request you to share your registered mobile number for us to check and assist further. Regards, Team Axis Bank
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    K
    Khusiyadav
    from Bhopal, Madhya Pradesh
    Sep 29, 2021
    Resolved
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    Resolved

    Address: Axis Bank Andheri east

    My axis bank ledger money rs 2543 plz my money refund in my account
    Oct 31, 2021
    Complaint marked as Resolved 
    Axis Bank customer support has been notified about the posted complaint.
    Verified Support
    Sep 30, 2021
    Axis Bank Customer Care's response
    Hi Khusi, we request you to share the registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
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      Lsmeena
      from Gurugram, Haryana
      Sep 29, 2021
      Resolved
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      Resolved

      Due to EMI bounce my account is negetive but after pay EMI amount not release yet now account.no.[protected]
      Oct 30, 2021
      Complaint marked as Resolved 
      Axis Bank customer support has been notified about the posted complaint.
      Verified Support
      Sep 29, 2021
      Axis Bank Customer Care's response
      Hi, we request you to elaborate on your specific query so that we may assist you at the earliest. Regards, Team Axis Bank.
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        A
        Akash5588J
        Sep 28, 2021
        Resolved
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        Resolved

        Credit Card Application Pending

        Dear Axis Bank,
        I have applied for Flipkart credit card and submitted all documents, at the 20th Sep 2021 and received the sms/mail on 22nd September following (Thank you for applying for axis bank credit card, the final decision will be communicated within 72 hours), but still now no response from bank end already 72 hrs completed, i called customer care they are telling application is pending. Kindly update me on my application.br...
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        K
        Khusiyadav
        from Bhopal, Madhya Pradesh
        Sep 28, 2021
        Resolved
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        Resolved

        Address: Axis Bank Andheri East Mumbai

        I am kusum yadav I opened salary based account but today at 12 pm 2543 deducted from my account
        I have complaint regarding consolidation charges every month charges deducted from my account
        I request to solved my problem
        Oct 30, 2021
        Complaint marked as Resolved 
        Axis Bank customer support has been notified about the posted complaint.
        Verified Support
        Sep 29, 2021
        Axis Bank Customer Care's response
        Hi, we regret the inconvenience caused and are open to help you! Please share your registered mobile number so that we may assist you at the earliest. Regards, Team Axis Bank.
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          E
          Essaa
          Sep 28, 2021
          Resolved
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          Resolved

          I have a salary account in axis bank and I don't use it for a long time and I kept with zero balance, and now it's showing -4878

          this is unbelievable, do i need to pay this!?
          Oct 30, 2021
          Complaint marked as Resolved 
          Axis Bank customer support has been notified about the posted complaint.
          Verified Support
          Sep 29, 2021
          Axis Bank Customer Care's response
          Hi, we will help you sort this out. Please share your registered contact details along with the screenshot of the mobile app/ Internet banking page and we will reach out to help you at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account-related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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            K
            Khusiyadav
            from Bhopal, Madhya Pradesh
            Sep 28, 2021
            Resolved
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            Resolved

            Address: Andheri east

            Complaint regarding consolidation charges last 6 month deducted by axis bank
            Oct 30, 2021
            Complaint marked as Resolved 
            Axis Bank customer support has been notified about the posted complaint.
            Verified Support
            Sep 29, 2021
            Axis Bank Customer Care's response
            Hi, we are open to help you! Please elaborate more on your concerns along with the registered contact details and we will get back to you at the earliest. Regards, Team Axis Bank.
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              V
              Venkatdhanu
              Sep 28, 2021
              Resolved
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              Resolved

              Hi, i have salary account in axis bank & when i checked my balance they have deducted Rs.2483 from my account written as Consolidated Charges. Please help me to get my money back, the bank has deducted wihout any notification.

              Thanks
              [protected]
              Oct 31, 2021
              Complaint marked as Resolved 
              Axis Bank customer support has been notified about the posted complaint.
              Sep 29, 2021
              Updated by Venkatdhanu
              Why my complaint in resolved state but not received the my amount
              Verified Support
              Sep 30, 2021
              Axis Bank Customer Care's response
              Hi Venkat, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-acctchgs-1.aspx Please feel free to write back to us in case you have any further queries and we will get back at the earliest. Regards, Team Axis Bank.
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                V
                vikram ror
                Sep 28, 2021
                Resolved
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                Resolved

                Axis bank give me a debit card in May 2021, At that time when sales executive give me information about that card he says you do 3 transactions and get 3000 rewards points. I do that buy no point given, for this I call to customer care but 2-3 times they in some time rewards to be given but at this time no point given, then I'm calling to customer care they transfer call to senior executive but not connect with senior executive, call disconnected automatically without given any information.
                Oct 30, 2021
                Complaint marked as Resolved 
                Axis Bank customer support has been notified about the posted complaint.
                Sep 28, 2021
                Updated by vikram ror
                Complaint for debit card
                Verified Support
                Sep 29, 2021
                Axis Bank Customer Care's response
                Hi, we will help you sort this out. Please share your registered contact details along with the screenshot of the mobile app/ Internet banking page and we will reach out to help you at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account-related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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                  D
                  Deepshikha Chouhan
                  Sep 28, 2021
                  Resolved
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                  Resolved

                  Address: Dewas, Madhya Pradesh

                  I went to open Axis Bank Zero Balance Account, but the Agent there denied me. He told me that they have Basic Salary account only. Why you people lie?? They charged me Rs. 1780.
                  Without informing me, this is not correct. I want my amount back.
                  Oct 31, 2021
                  Complaint marked as Resolved 
                  Axis Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Sep 30, 2021
                  Axis Bank Customer Care's response
                  Hi Deepshikha, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-acctchgs-1.aspx Please feel free to write back to us along with your registered contact details in case you have any further queries and we will get back at the earliest.
                  Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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                    R
                    Recon PPI
                    Sep 28, 2021
                    Resolved
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                    Resolved

                    I have received this email from [protected]@axisbank.com and 72 hours has passed already and also its 18th day today from the start.
                    When can i expect a response.

                    Dont reply its 21 days needed because if i get a mail where the resolution time is mentioned as 72 hours i expect it within 72 hours nor 21days
                    Application Ref No : C1-[protected]-C1
                    Oct 31, 2021
                    Complaint marked as Resolved 
                    Axis Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Sep 30, 2021
                    Axis Bank Customer Care's response
                    Hi, we request you to refer to the following link: https://application.axisbank.co.in/webforms/axis-support/sub-issues/sub-issues/Cards-Credit-ApplicationRelated-3.aspx for more information on the referred topic. Regards, Team Axis Bank
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                      E
                      Escalator
                      Sep 27, 2021
                      Resolved
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                      Resolved

                      Address: SN 1 & 3, Renuka Royal, Ajmera Complex Plot No 52, CTS 6258, Pimpri Colony, Pune, Maharashtra 411018

                      I have recently applied for home loan in axis bank ajmera branch, pimpri. I have submitted 2 cheques of total inr 5900 as loan sanction amount on 16/07, bank assured me this sanction amount will be valid for 6 months

                      I have booked a property on 18/09 but now for loan disbursement axis bank asking me processing fee of inr 5900 again even though previous sanction amount valid for next 4 months

                      When i asked this to axis employee [protected]@gmail.com he was trying to fool me with revised processing fee

                      As per him processing fee got revises and is currently 11800

                      I informed him that my previous fee and sanction is valid for next 6 months then how come he is asking for fee again but he was not able to answer it convincingly

                      He suggested me to buy life insurance for loan worth rs 68k one time so that axis will not ask for new processing fee( in short axis forcing me to buy life insurance for home loan to exempt processing fee)

                      Request you to look into my grievance and assist in getting it resolved
                      Oct 31, 2021
                      Complaint marked as Resolved 
                      Axis Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Sep 29, 2021
                      Axis Bank Customer Care's response
                      Hi, we regret the inconvenience caused and are open to help you! Please share your registered mobile number so that we may assist you at the earliest. Regards, Team Axis Bank.
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                        R
                        Raj dedanadan
                        from Varanasi, Uttar Pradesh
                        Sep 27, 2021
                        Resolved
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                        Resolved

                        Address: Sector 1 noida

                        Bhai Google par to tumhare loot ki dhoom Machi hui hai.. Dhoom machale Dhoom machale Dhoom. Public dustbin ke mafik dho dalegi. Bhikhari ho lootne wale bhikhari. Mera 1101.50 pura amount return Kar. Consolidate charge ke naam par public ko loot Raha hai. Bhikhari, Road pe aake bheekh mang, wo izzat ki kamai hogi,

                        Return my money. Otherwise public bank se consolidate charge wasoolegi, phir kursi-table take rahenge tere-Chor
                        Oct 31, 2021
                        Complaint marked as Resolved 
                        Axis Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Sep 30, 2021
                        Axis Bank Customer Care's response
                        Hi Raj, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-acctchgs-1.aspx Please feel free to write back to us along with your registered contact details in case you have any further queries and we will get back at the earliest.
                        Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
                        Chor bank- public ka Paisa consolidate charge ke naam par loot Raha hai- Dedanadan
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                          A
                          Akash Sathya
                          from Alappuzha, Kerala
                          Sep 27, 2021
                          Resolved
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                          Resolved

                          Dear Sir,

                          Last day when I checked my axis bank salary account, there is a deduction in ₹625+18% gst mentioned as consolidated charges. Can you sort out this issue related to my salary account?
                          Oct 30, 2021
                          Complaint marked as Resolved 
                          Axis Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Sep 29, 2021
                          Axis Bank Customer Care's response
                          Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-acctchgs-1.aspx . Please feel free to write back to us along with your registered contact details in case you have any further queries and we will get back at the earliest.
                          Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank
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                            B
                            Brn123
                            from Ahmedabad, Gujarat
                            Sep 27, 2021
                            Resolved
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                            Resolved

                            Address: Ahmedabad

                            This is regarding Rs 3195.31 + Rs 575.16 GST charged for my account no *********6739 for consolidated charges.

                            It is requested to inform at what account this is debited from my account.

                            It is requested to reverse the amount at the earliest.
                            Oct 31, 2021
                            Complaint marked as Resolved 
                            Axis Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Sep 30, 2021
                            Axis Bank Customer Care's response
                            Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-acctchgs-1.aspx Please feel free to write back to us along with your registered contact details in case you have any further queries and we will get back at the earliest.
                            Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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                              S
                              Sahil0303
                              Sep 27, 2021
                              Resolved
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                              Resolved

                              I have saving account in axis bank & when i checked my balance they have deducted 1577rupees with 18% gst from my account written as consolidated charges. I want my money back, these banks are deducting innocent peoples money from their accounts without telling peoples.
                              +1 photos
                              Oct 31, 2021
                              Complaint marked as Resolved 
                              Axis Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Sep 29, 2021
                              Axis Bank Customer Care's response
                              Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-acctchgs-1.aspx . Please feel free to write back to us in case you have any further queries and we will get back at the earliest. Regards, Team Axis Bank.
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                                N
                                NEETU RAWAL
                                Sep 27, 2021
                                Resolved
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                                Resolved

                                Address: Mo Sray khokhal Atrauli Aligarh Uttar Pradesh 202280

                                मेरे बचत खाते से कल शाम को 1549/- रुपए काट लिए गए है जो की ये कारनामा फ्रॉड बैंक एक्सिस बैंक ने किया है इससे पहले भी इन्होंने मेरे खाते से रुपए काटे हैं। जिसके लिए ये बैंक बोलता है की ये खाता मेंटेन का चार्ज है । मै एक मजदूर आदमी हूं गलती से इस बैंक मै मेरा खाता खुल गया है मुझे नहीं पता था की ये लोग इस तरह से पैसा काटते हैं । मै बहुत परेशान कृपया मेरा पैसा मेरे अकाउंट मै वापस भेजें ।
                                अन्यथा मै इस खाते को निष्क्रिय करवा दूंगा

                                Regards
                                Nittu rawal
                                [protected]
                                +2 photos
                                Oct 31, 2021
                                Complaint marked as Resolved 
                                Axis Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Sep 29, 2021
                                Axis Bank Customer Care's response
                                Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-acctchgs-1.aspx . Please feel free to write back to us in case you have any further queries and we will get back at the earliest. Regards, Team Axis Bank.
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                                  H
                                  harih329
                                  Sep 27, 2021
                                  Resolved
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                                  Resolved

                                  I was using Axis bank as a salary account in 2017-18 and later it changed to savings account.
                                  They took around -4000 rs recently from my account and the balance went to 0.

                                  Now I changed the same account to salary account.
                                  On checking my account today, balance went to -5000 rs from 0.
                                  It is in negative even if it is a salary account. It is not fair.
                                  Oct 31, 2021
                                  Complaint marked as Resolved 
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Sep 30, 2021
                                  Axis Bank Customer Care's response
                                  Hi Hari, we request you to share the registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
                                  Bhai, ye Mera bhi account Kal negative me Kar Diya hai- Tala lagao bank pe, nahi to account holders suside Kar lenge, brain hamrage, aur pagal hone ki situation as jayega- Axis ke against complain karo,
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                                    N
                                    Nakulprasad singh
                                    from JAMSHEDPUR, Jharkhand
                                    Sep 27, 2021
                                    Resolved
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                                    Resolved

                                    Address: Qr Number 9/1/4 G H CÒLONY CHHOTAGOVINDPURj
                                    Website: Info google. com

                                    Transfer details
                                    Monday debited from my account in sbi and credited to housing..com
                                    Transfer date 24/04/2021
                                    not found any recept or not get any refund
                                    NAKUL PRASAD SINGH
                                    Oct 31, 2021
                                    Complaint marked as Resolved 
                                    Axis Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Sep 28, 2021
                                    Axis Bank Customer Care's response
                                    Hi Nakul, we regret any inconvenience caused. We request you to share your registered mobile number, so that we can assist you further in the referred matter. Regards, Team Axis Bank.
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                                      S
                                      sinnan rafey
                                      Sep 27, 2021
                                      Resolved
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                                      Resolved

                                      Address: Axis bank , Koramangala branch.

                                      Consolidation charges got deducted of 375 rupees got deducted as the reason of cheque return. I have paid all the due on time. I have a perfect statement as a proof. How can you deduct from my account lately and put a charges on that. This is so worst service that you're giving to your customers.
                                      +1 photos
                                      Oct 30, 2021
                                      Complaint marked as Resolved 
                                      Axis Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Sep 28, 2021
                                      Axis Bank Customer Care's response
                                      Hi, we regret any inconvenience caused. We request you to share your registered mobile number, so that we can assist you further in the referred matter. Regards, Team Axis Bank.
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