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Axis Bank Complaints & Reviews

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Updated: Dec 5, 2025
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Axis Bank reviews & complaints page 83

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A
Akash5588J
Sep 28, 2021
Resolved
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Credit Card Application Pending

Dear Axis Bank,
I have applied for Flipkart credit card and submitted all documents, at the 20th Sep 2021 and received the sms/mail on 22nd September following (Thank you for applying for axis bank credit card, the final decision will be communicated within 72 hours), but still now no response from bank end already 72 hrs completed, i called customer care they are telling application is pending. Kindly update me on my application.br...
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K
Khusiyadav
from Bhopal, Madhya Pradesh
Sep 28, 2021
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Address: Axis Bank Andheri East Mumbai

I am kusum yadav I opened salary based account but today at 12 pm 2543 deducted from my account
I have complaint regarding consolidation charges every month charges deducted from my account
I request to solved my problem
Oct 30, 2021
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Sep 29, 2021
Axis Bank Customer Care's response
Hi, we regret the inconvenience caused and are open to help you! Please share your registered mobile number so that we may assist you at the earliest. Regards, Team Axis Bank.
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    E
    Essaa
    Sep 28, 2021
    Resolved
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    Resolved

    I have a salary account in axis bank and I don't use it for a long time and I kept with zero balance, and now it's showing -4878

    this is unbelievable, do i need to pay this!?
    Oct 30, 2021
    Complaint marked as Resolved 
    Axis Bank customer support has been notified about the posted complaint.
    Verified Support
    Sep 29, 2021
    Axis Bank Customer Care's response
    Hi, we will help you sort this out. Please share your registered contact details along with the screenshot of the mobile app/ Internet banking page and we will reach out to help you at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account-related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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      K
      Khusiyadav
      from Bhopal, Madhya Pradesh
      Sep 28, 2021
      Resolved
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      Resolved

      Address: Andheri east

      Complaint regarding consolidation charges last 6 month deducted by axis bank
      Oct 30, 2021
      Complaint marked as Resolved 
      Axis Bank customer support has been notified about the posted complaint.
      Verified Support
      Sep 29, 2021
      Axis Bank Customer Care's response
      Hi, we are open to help you! Please elaborate more on your concerns along with the registered contact details and we will get back to you at the earliest. Regards, Team Axis Bank.
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        V
        Venkatdhanu
        Sep 28, 2021
        Resolved
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        Resolved

        Hi, i have salary account in axis bank & when i checked my balance they have deducted Rs.2483 from my account written as Consolidated Charges. Please help me to get my money back, the bank has deducted wihout any notification.

        Thanks
        [protected]
        Oct 31, 2021
        Complaint marked as Resolved 
        Axis Bank customer support has been notified about the posted complaint.
        Sep 29, 2021
        Updated by Venkatdhanu
        Why my complaint in resolved state but not received the my amount
        Verified Support
        Sep 30, 2021
        Axis Bank Customer Care's response
        Hi Venkat, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-acctchgs-1.aspx Please feel free to write back to us in case you have any further queries and we will get back at the earliest. Regards, Team Axis Bank.
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          V
          vikram ror
          Sep 28, 2021
          Resolved
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          Resolved

          Axis bank give me a debit card in May 2021, At that time when sales executive give me information about that card he says you do 3 transactions and get 3000 rewards points. I do that buy no point given, for this I call to customer care but 2-3 times they in some time rewards to be given but at this time no point given, then I'm calling to customer care they transfer call to senior executive but not connect with senior executive, call disconnected automatically without given any information.
          Oct 30, 2021
          Complaint marked as Resolved 
          Axis Bank customer support has been notified about the posted complaint.
          Sep 28, 2021
          Updated by vikram ror
          Complaint for debit card
          Verified Support
          Sep 29, 2021
          Axis Bank Customer Care's response
          Hi, we will help you sort this out. Please share your registered contact details along with the screenshot of the mobile app/ Internet banking page and we will reach out to help you at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account-related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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            D
            Deepshikha Chouhan
            Sep 28, 2021
            Resolved
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            Resolved

            Address: Dewas, Madhya Pradesh

            I went to open Axis Bank Zero Balance Account, but the Agent there denied me. He told me that they have Basic Salary account only. Why you people lie?? They charged me Rs. 1780.
            Without informing me, this is not correct. I want my amount back.
            Oct 31, 2021
            Complaint marked as Resolved 
            Axis Bank customer support has been notified about the posted complaint.
            Verified Support
            Sep 30, 2021
            Axis Bank Customer Care's response
            Hi Deepshikha, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-acctchgs-1.aspx Please feel free to write back to us along with your registered contact details in case you have any further queries and we will get back at the earliest.
            Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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              R
              Recon PPI
              Sep 28, 2021
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              Resolved

              I have received this email from [protected]@axisbank.com and 72 hours has passed already and also its 18th day today from the start.
              When can i expect a response.

              Dont reply its 21 days needed because if i get a mail where the resolution time is mentioned as 72 hours i expect it within 72 hours nor 21days
              Application Ref No : C1-[protected]-C1
              Oct 31, 2021
              Complaint marked as Resolved 
              Axis Bank customer support has been notified about the posted complaint.
              Verified Support
              Sep 30, 2021
              Axis Bank Customer Care's response
              Hi, we request you to refer to the following link: https://application.axisbank.co.in/webforms/axis-support/sub-issues/sub-issues/Cards-Credit-ApplicationRelated-3.aspx for more information on the referred topic. Regards, Team Axis Bank
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                E
                Escalator
                Sep 27, 2021
                Resolved
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                Resolved

                Address: SN 1 & 3, Renuka Royal, Ajmera Complex Plot No 52, CTS 6258, Pimpri Colony, Pune, Maharashtra 411018

                I have recently applied for home loan in axis bank ajmera branch, pimpri. I have submitted 2 cheques of total inr 5900 as loan sanction amount on 16/07, bank assured me this sanction amount will be valid for 6 months

                I have booked a property on 18/09 but now for loan disbursement axis bank asking me processing fee of inr 5900 again even though previous sanction amount valid for next 4 months

                When i asked this to axis employee [protected]@gmail.com he was trying to fool me with revised processing fee

                As per him processing fee got revises and is currently 11800

                I informed him that my previous fee and sanction is valid for next 6 months then how come he is asking for fee again but he was not able to answer it convincingly

                He suggested me to buy life insurance for loan worth rs 68k one time so that axis will not ask for new processing fee( in short axis forcing me to buy life insurance for home loan to exempt processing fee)

                Request you to look into my grievance and assist in getting it resolved
                Oct 31, 2021
                Complaint marked as Resolved 
                Axis Bank customer support has been notified about the posted complaint.
                Verified Support
                Sep 29, 2021
                Axis Bank Customer Care's response
                Hi, we regret the inconvenience caused and are open to help you! Please share your registered mobile number so that we may assist you at the earliest. Regards, Team Axis Bank.
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                  R
                  Raj dedanadan
                  from Varanasi, Uttar Pradesh
                  Sep 27, 2021
                  Resolved
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                  Address: Sector 1 noida

                  Bhai Google par to tumhare loot ki dhoom Machi hui hai.. Dhoom machale Dhoom machale Dhoom. Public dustbin ke mafik dho dalegi. Bhikhari ho lootne wale bhikhari. Mera 1101.50 pura amount return Kar. Consolidate charge ke naam par public ko loot Raha hai. Bhikhari, Road pe aake bheekh mang, wo izzat ki kamai hogi,

                  Return my money. Otherwise public bank se consolidate charge wasoolegi, phir kursi-table take rahenge tere-Chor
                  Oct 31, 2021
                  Complaint marked as Resolved 
                  Axis Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Sep 30, 2021
                  Axis Bank Customer Care's response
                  Hi Raj, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-acctchgs-1.aspx Please feel free to write back to us along with your registered contact details in case you have any further queries and we will get back at the earliest.
                  Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
                  Chor bank- public ka Paisa consolidate charge ke naam par loot Raha hai- Dedanadan
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                    A
                    Akash Sathya
                    from Alappuzha, Kerala
                    Sep 27, 2021
                    Resolved
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                    Resolved

                    Dear Sir,

                    Last day when I checked my axis bank salary account, there is a deduction in ₹625+18% gst mentioned as consolidated charges. Can you sort out this issue related to my salary account?
                    Oct 30, 2021
                    Complaint marked as Resolved 
                    Axis Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Sep 29, 2021
                    Axis Bank Customer Care's response
                    Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-acctchgs-1.aspx . Please feel free to write back to us along with your registered contact details in case you have any further queries and we will get back at the earliest.
                    Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank
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                      B
                      Brn123
                      from Ahmedabad, Gujarat
                      Sep 27, 2021
                      Resolved
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                      Address: Ahmedabad

                      This is regarding Rs 3195.31 + Rs 575.16 GST charged for my account no *********6739 for consolidated charges.

                      It is requested to inform at what account this is debited from my account.

                      It is requested to reverse the amount at the earliest.
                      Oct 31, 2021
                      Complaint marked as Resolved 
                      Axis Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Sep 30, 2021
                      Axis Bank Customer Care's response
                      Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-acctchgs-1.aspx Please feel free to write back to us along with your registered contact details in case you have any further queries and we will get back at the earliest.
                      Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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                        S
                        Sahil0303
                        Sep 27, 2021
                        Resolved
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                        Resolved

                        I have saving account in axis bank & when i checked my balance they have deducted 1577rupees with 18% gst from my account written as consolidated charges. I want my money back, these banks are deducting innocent peoples money from their accounts without telling peoples.
                        +1 photos
                        Oct 31, 2021
                        Complaint marked as Resolved 
                        Axis Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Sep 29, 2021
                        Axis Bank Customer Care's response
                        Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-acctchgs-1.aspx . Please feel free to write back to us in case you have any further queries and we will get back at the earliest. Regards, Team Axis Bank.
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                          N
                          NEETU RAWAL
                          Sep 27, 2021
                          Resolved
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                          Resolved

                          Address: Mo Sray khokhal Atrauli Aligarh Uttar Pradesh 202280

                          मेरे बचत खाते से कल शाम को 1549/- रुपए काट लिए गए है जो की ये कारनामा फ्रॉड बैंक एक्सिस बैंक ने किया है इससे पहले भी इन्होंने मेरे खाते से रुपए काटे हैं। जिसके लिए ये बैंक बोलता है की ये खाता मेंटेन का चार्ज है । मै एक मजदूर आदमी हूं गलती से इस बैंक मै मेरा खाता खुल गया है मुझे नहीं पता था की ये लोग इस तरह से पैसा काटते हैं । मै बहुत परेशान कृपया मेरा पैसा मेरे अकाउंट मै वापस भेजें ।
                          अन्यथा मै इस खाते को निष्क्रिय करवा दूंगा

                          Regards
                          Nittu rawal
                          [protected]
                          +2 photos
                          Oct 31, 2021
                          Complaint marked as Resolved 
                          Axis Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Sep 29, 2021
                          Axis Bank Customer Care's response
                          Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-acctchgs-1.aspx . Please feel free to write back to us in case you have any further queries and we will get back at the earliest. Regards, Team Axis Bank.
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                            H
                            harih329
                            Sep 27, 2021
                            Resolved
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                            Resolved

                            I was using Axis bank as a salary account in 2017-18 and later it changed to savings account.
                            They took around -4000 rs recently from my account and the balance went to 0.

                            Now I changed the same account to salary account.
                            On checking my account today, balance went to -5000 rs from 0.
                            It is in negative even if it is a salary account. It is not fair.
                            Oct 31, 2021
                            Complaint marked as Resolved 
                            Axis Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Sep 30, 2021
                            Axis Bank Customer Care's response
                            Hi Hari, we request you to share the registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
                            Bhai, ye Mera bhi account Kal negative me Kar Diya hai- Tala lagao bank pe, nahi to account holders suside Kar lenge, brain hamrage, aur pagal hone ki situation as jayega- Axis ke against complain karo,
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                              N
                              Nakulprasad singh
                              from JAMSHEDPUR, Jharkhand
                              Sep 27, 2021
                              Resolved
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                              Resolved

                              Address: Qr Number 9/1/4 G H CÒLONY CHHOTAGOVINDPURj
                              Website: Info google. com

                              Transfer details
                              Monday debited from my account in sbi and credited to housing..com
                              Transfer date 24/04/2021
                              not found any recept or not get any refund
                              NAKUL PRASAD SINGH
                              Oct 31, 2021
                              Complaint marked as Resolved 
                              Axis Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Sep 28, 2021
                              Axis Bank Customer Care's response
                              Hi Nakul, we regret any inconvenience caused. We request you to share your registered mobile number, so that we can assist you further in the referred matter. Regards, Team Axis Bank.
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                                S
                                sinnan rafey
                                Sep 27, 2021
                                Resolved
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                                Resolved

                                Address: Axis bank , Koramangala branch.

                                Consolidation charges got deducted of 375 rupees got deducted as the reason of cheque return. I have paid all the due on time. I have a perfect statement as a proof. How can you deduct from my account lately and put a charges on that. This is so worst service that you're giving to your customers.
                                +1 photos
                                Oct 30, 2021
                                Complaint marked as Resolved 
                                Axis Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Sep 28, 2021
                                Axis Bank Customer Care's response
                                Hi, we regret any inconvenience caused. We request you to share your registered mobile number, so that we can assist you further in the referred matter. Regards, Team Axis Bank.
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                                  J
                                  Jayashree Govi
                                  Sep 27, 2021
                                  Resolved
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                                  Resolved

                                  Yesterday I did the transaction for Rs.400 before on that I have
                                  Rs.119 in my account but in the end, I had only Rs.271. While checking
                                  Netbanking statements total balance shows Rs.417 but while checking
                                  the balance it shows only Rs.181 Only. I can use this Rs.181 Only balance amount not able to use.

                                  In between consolidated charges Rs.101.99 was debited from my account.

                                  I raised the query via email. I tried in Live chat too. She said it's a lien amount before I asked the next question she ended the chat without saying.

                                  Every month they debit many amounts like tis.
                                  +1 photos
                                  Oct 31, 2021
                                  Complaint marked as Resolved 
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Sep 28, 2021
                                  Axis Bank Customer Care's response
                                  Hi, we regret any inconvenience caused. We request you to share your registered mobile number, so that we can assist you further in the referred matter. Regards, Team Axis Bank.
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                                    S
                                    Suneel2579
                                    from bardoli, Gujarat
                                    Sep 27, 2021
                                    Resolved
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                                    Resolved

                                    Address: 6/133 mudit palace station road bardoli

                                    I have axis lic signature credit card ending no 5849 and 1sep your exutive call me for new lic card i m deny but she lady told me my old card also continue with new card after discuss i m agree but now i see in app and also recieved degrade paltinum card and my signature card also not show in app your excutive lie to me so pls i dont want my new card and continue with old signature card.
                                    in short i feel like cheet with me for only sale a card and very dispintment.
                                    also i complaint but not get any solution my complaint no is 69572293

                                    regard
                                    suneel singh
                                    [protected]
                                    Oct 31, 2021
                                    Complaint marked as Resolved 
                                    Axis Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Sep 30, 2021
                                    Axis Bank Customer Care's response
                                    Hi Suneel, we are working on your concern raised via SR number 69572293 and shall be responded shortly. Regards, Team Axis Bank
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                                      V
                                      Vishal290597
                                      Sep 27, 2021
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                                      Address: Ground floor Gc- 69 Yojna - 1 Keshav Puram Kanpur - 208016
                                      Website: www.axisbank.com

                                      I would like to inform you that my account is with Axis Bank Kalyanpur (Kanpur, UP) branch. Whose account number is [protected]. Yesterday on 26/09/2021 Rs 4453.90 was deducted from my account in the name of Consolidated Chargers by the bank. Also 18 percent GST charge of Rs 801.70 was also deducted. Even before this, a lot of money has been deducted from my account in the name of consolidated chargers. You are requested to take cognizance of the above complaint, please get the full amount deducted in the name of consolidated charges refunded along with GST from my account till date.
                                      +1 photos
                                      Axis Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Sep 30, 2021
                                      Axis Bank Customer Care's response
                                      Hi Vishal, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-acctchgs-1.aspx Please feel free to write back to us in case you have any further queries and we will get back at the earliest. Regards, Team Axis Bank.
                                      Oct 03, 2021
                                      Updated by Vishal290597
                                      Mujhe mere pure rupye kab wapis karoge Axis Bank?
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