Axis Bank Complaints & Reviews

In the year 2012 I joined the co. And they opened salary account # [protected] with Axis bank but not a single salary credited as co wrap up within a week. After few years I have joined another co. And they also opened salary account with Axis bank # [protected] which I am still operating. Until last year I came to know about the previous account for which they charged amount form my existing account without my knowledge. When I called customer service than I come to know that I have one salary account which was opened in the year 2012 which convert to saving account and charges deducted for not maintaining min balance which is now showing negative balance ₹1815.71 and they lien this amount from my existing salary account. My concerns is no correspondence no call from bank in regards to the previous account in 8 years until it came to picture last year. However I am holding active salary account with them from 2014 or 2015 than why I haven't notified earlier in order to settle the dues and they realised after 9 years that is really weird. Please help me!!!

Hi,

I have returned an item that i purchased online from Myntra. They have processed the refund and was said that refund will be reflected in account
Within 7-10 days. It's been more than 15 days, still amount is not credited to my Axis account.
Please refer the screenshot attached for more information.

I would like to know on the status of the refund amount and when it will
Get credited to my account.

Thanks in advance,

Divya

Dear bank
I have cleared all the dues and oustandings but still bank didn't provide me the noc of my credit card.kindly help me to provide the same asap
Details are given below
CC no [protected]
CC no [protected]
Name Ajay singh
Contact no [protected]
Mail ID. [protected]@gmail.com

I had ordered LOOKNBOOK ART Navy Blue Ready to Wear Lehenga & Choli with Dupatta on 27th March, 2021 and the price of the product was ₹4069.00 and the Order ID is # 1168738 [protected]. I had returned the product and 7th April, 2021 was the date of refund initiation. I still haven't received my refund yet. The refund reference number is : 30005110861086215967668

Following transaction details had been attached. Can you please let me know weather the amount was credited to OYO Or not.

Amount has been deducted from my account and havent reached to them according to them

Please help

Hi my name is Sunita Saha. Axis bank has informed me that my consolidated charges applied is -6327 rupees which was showing as negative balance on 28th July 2021, I transferred rupees 7020 and it got auto debited from my account and I got an email from Axis bank that my available balance is 693.03 after paying the consolidated charges later I transferred more funds to my axis account and it was working fine until 22nd aug 2021 an amount of rupees 14375.65 got auto debited without any prior notice and when I called bank they are saying consolidated charges, you can’t withdraw such a huge amount without my permission.

Your mobile number is not updated with us for online transactions axis bank, even though it is registered. Everything like Gpay, Phonepay, works fine but the moment I go for international banking, the message pops up.

I have been receiving all sorts of messages as my mobile number is registered. I even face issues while logging through the customer-id on the axis website. The same message pops "your mobile number is not updated with us for online transactions axis bank" .

Bank debit arong 550 charges need clarification
[protected]

Axis bank is displaying the following numbers as credit card customer care: [protected]/[protected]. Both numbers are not working. If something goes wrong with my card, I can not get any help from Axis Bank unless I visit a branch. This is definitely not acceptable

I have negative balance as I didn't used the account in 1 year, I gave bank account closure form in Byculla Branch - Axis Bank where I have my account. They are saying clear negative balance & then close the account.
By mistake some people are depositing money in this account & they are deducting amount continosuly & still balance showing negative.

Bank: Axis Bank
Name: Vishnumurti Bral
A/C No: [protected] (Savings Account)
Branch: Byculla

I got debited with 1699 /- without prior notice on Aug 03 2021. And the reason behind complaint is that we closed the account 3 to 4 months back by paying all formalities and dues. But still deducting amount in the name of protection policy is not legal. So please consider above information to resolve the issue and refund my amount.

Why are you deduct my 3000 amount without any updates . You did not updated us for this at the time of account opening. I want to return my money back . Otherwise sue you .

Recently I got a credit card but every time I do an online transaction it shows "Your mobile number is not updated with us for online transaction".

Have talked multiple times to customer executive and each one of them said that your number is registered. Even then it is throwing this error.
Been fed up with this and talking to customer executive who charge heavy amount on call.
Will cancel the credit card if this is not resolved now.

They simply convert salary account to normal sb account without notice and deduct huge charges. ConsumerComplaints.in kindly help in return of my deducted charges....

Dear sir,
Greetings for the day .
This is keep you inform that i m Aman singh thakur have a saving account with you Axis bank and my account got debited wid 600 on 22.08.21 as consolidated charges & GST charges.
Please help.

Hello sir.
My name is Sahil and I'm having my saving account in axis bank in Devigarh branch They had
deducted ₹3302 included gst from my account yesterday of consolidated charges (22/08/2021) without any reason and i dont get any kind of message from them why they are deducting and branch staff is also unknown about that charges. So i want my money back and request to you sir take strict action regarding this issue. Because this things have a bad impact on reputation of Axis bank.

Dear Sir/Madam,

I had opened the salary account in Axis when i had joined Axis Bank in the name shoba Raju H later in 2016 i resigned the kob and joined icici bank. I had given the request for closer but the same was not process by the bank. Recently i got a credit of RS 20000 from LIC towards my Insurance policy to the Axis account but the same was not able to withdrawn since the account was in dormancy status when i gave the request to the nearest Axis bank Dharwad with name changes they denaied the same and didn't accept my Marriage Certificate for name changed saying its not valid document. Later i did the name change from Hubli branch and submitted the accont closer at dharwad which is still pending and the amount of rs 13k is taken towards charges. Eventhough after following up from almost 15-20 Days. Now they say the request is pending at home branch which is bangalore.. I had personally called, msg and requested on urgent processing since i had some medical emergencies at home.. now the whole amount of 20k had been taken as charges... Need clarification and reversal of the amount as i have worked for the bank for 9years i have served the bank for 9years in different locatin and different verticals.

I initiated transaction on Govt site via Axis Easy pay.
Transaction was success full at my end and my money got deducted but transaction got failed at Axis Easy Pay end.

I have not got any refund neither Govt site has received any amount.
Transaction reference id :[protected]...

Home loan account ***4556 shows two bounces on the years of Sep18 and Dec18. Those are failures from the IDBI bank and communication lies between Axis and IDBI bank. The comment shows as miscellaneous.

I do not have any fund issues for the same.

As those are internal issues and being customers I have not done any mistake on this. Also, I have performed NEFT to clear those payments.

So please update CBIL for removing those detail and correct the CIBIL score for the same as those are misc errors.

Axis bank credit card customer care not response my request & problem please help me