Axis Bank Complaints & Reviews

They simply convert salary account to normal sb account without notice and deduct huge charges. ConsumerComplaints.in kindly help in return of my deducted charges....

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Address: Korba chhattisgarh

Dear sir,
Greetings for the day .
This is keep you inform that i m Aman singh thakur have a saving account with you Axis bank and my account got debited wid 600 on 22.08.21 as consolidated charges & GST charges.
Please help.

Sep 25, 2021

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Aug 24, 2021

Axis Bank Customer Care's response Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-acctchgs-1.aspx . Please feel free to write back to us along with your registered contact details in case you have any further queries and we will get back at the earliest.
Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.

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Thuppada Jackey John

Aug 24, 2021

Same problem for me also last month 700 rupees this month 600 rupees total 1300 rupees please refund my money to my account

Consolidate charge - Comment #3882700 - Image #0

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Address: Devigarh, Patiala, Punjab

Hello sir.
My name is Sahil and I'm having my saving account in axis bank in Devigarh branch They had
deducted ₹3302 included gst from my account yesterday of consolidated charges (22/08/2021) without any reason and i dont get any kind of message from them why they are deducting and branch staff is also unknown about that charges. So i want my money back and request to you sir take strict action regarding this issue. Because this things have a bad impact on reputation of Axis bank.

Sep 25, 2021

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Aug 24, 2021

Axis Bank Customer Care's response Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-acctchgs-1.aspx . Please feel free to write back to us along with your registered contact details in case you have any further queries and we will get back at the earliest.
Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.

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Address: Shoba Hongal Vijaya Road 2nd cross near saundatti road Dharwad 580001

Dear Sir/Madam,

I had opened the salary account in Axis when i had joined Axis Bank in the name shoba Raju H later in 2016 i resigned the kob and joined icici bank. I had given the request for closer but the same was not process by the bank. Recently i got a credit of RS 20000 from LIC towards my Insurance policy to the Axis account but the same was not able to withdrawn since the account was in dormancy status when i gave the request to the nearest Axis bank Dharwad with name changes they denaied the same and didn't accept my Marriage Certificate for name changed saying its not valid document. Later i did the name change from Hubli branch and submitted the accont closer at dharwad which is still pending and the amount of rs 13k is taken towards charges. Eventhough after following up from almost 15-20 Days. Now they say the request is pending at home branch which is bangalore.. I had personally called, msg and requested on urgent processing since i had some medical emergencies at home.. now the whole amount of 20k had been taken as charges... Need clarification and reversal of the amount as i have worked for the bank for 9years i have served the bank for 9years in different locatin and different verticals.

Sep 29, 2021

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Aug 24, 2021

Axis Bank Customer Care's response Hi, we request you to share the registered mobile number. Regards, Team Axis Bank

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I initiated transaction on Govt site via Axis Easy pay.
Transaction was success full at my end and my money got deducted but transaction got failed at Axis Easy Pay end.

I have not got any refund neither Govt site has received any amount.
Transaction reference id :[protected]...

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Address: Ahmedabad

Home loan account ***4556 shows two bounces on the years of Sep18 and Dec18. Those are failures from the IDBI bank and communication lies between Axis and IDBI bank. The comment shows as miscellaneous.

I do not have any fund issues for the same.

As those are internal issues and being customers I have not done any mistake on this. Also, I have performed NEFT to clear those payments.

So please update CBIL for removing those detail and correct the CIBIL score for the same as those are misc errors.

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Aug 24, 2021

Axis Bank Customer Care's response Hi, we request you to share the registered mobile number. Regards, Team Axis Bank

Aug 27, 2021

Updated by nshahe3 [protected] is a registered number.

Sep 13, 2021

Updated by nshahe3 I am still waiting and looking for updates, please share updates ASAP.

Sep 15, 2021

Updated by nshahe3 I am still waiting and looking for updates, please share updates ASAP.

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Axis bank credit card customer care not response my request & problem please help me

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Aug 24, 2021

Axis Bank Customer Care's response Hi, thanks for writing in! We are open to help you. Please provide us with details of your concern along with your contact number through a DM and we will get back at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.

Aug 24, 2021

Updated by Sachinnanda87 My credit card bill amount 18284.38 pay 16 August by me but not show my credit card
customer care kabhi aaj kabhi kal karke tal dete hai or beach me phone bhi kat dete hai

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Axis Bank Customer Care

from Pune, Maharashtra

Aug 24, 2021

Verified Support

Hi, thanks for writing in! We are open to help you. Please provide us with details of your concern along with your contact number through a DM and we will get back at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.

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Address: C/58, Basement & Ground Floor, Main, Vikas Marg, Preet Vihar, New Delhi, Delhi 110092

I am a client of your bank since 2015 & hold it as a salary account .But due to this pandemic I lost my job & on 12th 2021 June your bank deduct 600 +Gst charges (Consolidated charges) from my account without any intimation .Is this fair ?.When I called to customer care support they told me you have to maintain atleast 15000/- in your saving account( Salary is not being credited so long so it turned into saving account) which is quite impossible for me to maintain it.I am highly disappointed with your services. I am also running two S.I.P from axis bank.I request you to please pay back my deducted amount & assured me to never deduct such kind of charges otherwise I have to close my account as I m also running two S.l.Ps from your bank. Please revert me asap as in market there are alot of options who are openers for zero amount balance. I have maintained a healthy relation with axis bank so long almost 6 years if you people don't won't to maintain it then please I'll close my all account from your bank.

My account details are as follows

Name : Shammi
Account Number : [protected]
In the continuation of the trailing mail, today i am maintaining more than 30, 000 in my account still your bank deducted consolidated charges Rs 1884 +GST on 22nd Aug on the ssaying of July 21, Is this right services you are providing to your customers.Please close my account as soon as possible.I will never anyone to open your account in axis .Highly Disappointed & refund my money back.Please respond me asap otherwise i'll take legal action against bank

June 21 Consolidated Charges : 600 +GST
August 21 Consolidated Charges : 1884+339 GST

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Aug 24, 2021

Axis Bank Customer Care's response Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-acctchgs-1.aspx . Please feel free to write back to us in case you have any further queries and we will get back at the earliest. Regards, Team Axis Bank.

Aug 25, 2021

Updated by Mrs Shammi Why don't axis bank give me satisfactory solution? Is it my fault to loose a job or on sudden level you made new policies to gain profit.Any organization or bank only run by hardwork & believe of many people so I am one of them .I believe in your bank so invest money in it running two S.I.Ps .I want resolution

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Mrs Shammi

Aug 24, 2021

Is this kind of service you are providing to your customers.I need my money back not a copy paste answer.Sorry if I am being rude but it's your responsibility to take every customer as critical user but none of your team member called me up . Without any prior notice or information how can be you ppl convert salary account to saving account .I didn't get any mail or sms regarding that just check @ your end.I need resolution just pay back my money.In this pandemic situation where people doesn't having job, you just changed your policy just to gain profit .I request you to please consider it

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Address: Chennai, Adyar

Hi,

I am maintaining account with Axis bank for the past 11 years. Observed today as they charge my account every month as consolidated charges. Also huge amount in 500+ multiple times as annual charges is deducted.

Note: This deduction even after maintained the minimum amount for the account.

Sep 24, 2021

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Aug 24, 2021

Axis Bank Customer Care's response Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-acctchgs-1.aspx . Please feel free to write back to us along with your registered contact details in case you have any further queries and we will get back at the earliest.
Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.

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V

Vishal290597

Sep 27, 2021

क्या आपका पैसा रिफंड हुआ?

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Address: A-49,Sec-13

Dear sir/madam
I had salary account with axis bank which got converted to saving account in 2020 when I left my job. Now I want to close my bank account so I visited to branch but they are not able to help because this account have
non maintaining charges of -4492 as of now.kindly resolve it

Ramananda Mishra
([protected])

Sep 24, 2021

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Aug 24, 2021

Axis Bank Customer Care's response Hi, we request you to clear the outstanding balance. Post which, you can apply for account closure. Regards, Team Axis bank

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Ramananda07

Aug 26, 2021

But why it was chargeable because RBI guidelines is saying if you have Rs.0 balance then the account will get dormat or inactive and thr will be no charges applicable.then this much of charges bt why i have to pay i haven't used that account since a year

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Address: E-mail - [email protected]

Dear sir/ma'am,

Yesterday I received mail stating that, you're Fastag account has debited for Rs 555 towards adjustment entry on 21st Aug 2021. I did not get this ans want to know what is adjustment entry and why it is deducted.
Please provide kind support.
Thanks,
Umesh

Sep 24, 2021

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Aug 24, 2021

Axis Bank Customer Care's response Hi, we request you to contact our FASTag helpline number at [protected] for further assistance in the referred matter. Regret the inconvenience caused. Regards, Team Axis Bank.

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My credit card bill amount 18284.38 pay 16 August by me but not show my credit card balance showing

+3 photos

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Aug 24, 2021

Axis Bank Customer Care's response Hi, we request you to share the registered mobile number. Regards, Team Axis Bank

Aug 24, 2021

Updated by Sachinnanda87 My credit card bill amount 18284.38 not clear please bill clear karwao bas

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Address: DELHI

I have my asap account in axis bank...this month as soon as I received my payment in my account they deducted rs 885 as lien amount...I want to know the reason for the same...Can the lien amount be withdrawn?

Sep 24, 2021

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Aug 24, 2021

Axis Bank Customer Care's response Hi, we request you to share the registered mobile number. Regards, Team Axis bank

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Unnecessary 3 month once they are taking consolidated charges rs. 450... My monthly salary was very low.. It's affect my routine life and make mental pressure...

Sep 24, 2021

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Aug 24, 2021

Axis Bank Customer Care's response Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-acctchgs-1.aspx . Please feel free to write back to us along with your registered contact details in case you have any further queries and we will get back at the earliest.
Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.

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Address: MUMBAI MALAD

Hello, my complaint is axis bank, just deduct 8000 as consolidated charges .i really not aware about this. this amount is very high for me, because of lockdown i have lost my job, so its difficult to maintain money on it.
i request to axis bank kinldy wave or return my money, further i will maintain money on axis bank, i dont aware of this, kindly do needfully.

Account no-[protected]
ifs code-UTIB0000219
GOREGAON LINK ROAD BRANCH

Sep 23, 2021

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Aug 23, 2021

Axis Bank Customer Care's response Hi Pramod, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-acctchgs-1.aspx Please feel free to write back to us in case you have any further queries and we will get back at the earliest. Regards, Team Axis Bank.

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Address: Valasaravakkam, chennai

Hi team,

I have used my icici bank atm card in Axis bank ATM valasaravakkam brach chennai. The atm shows "Your last transaction cancelled" but amount debited from my account 523rs on August 19th 2021. Now still I didn't get received the refund debited amount 523rs. Please resolve my problem.

My account no:[protected]
IFSC code :ICIC0000866

+2 photos

Sep 30, 2021

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Aug 24, 2021

Axis Bank Customer Care's response Hi, we request you to liaise up with the Bank from which your money has been debited for further assistance. Regards, Team Axis Bank

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My account number ending with 4419 with Axis Bank Punjabi Bagh, New Delhi branch is on hold / freezes for the last so many months due to credit card dues. I was unable to make the card dues in full on or before due date due to covid 19 lockdown but I have managed to pay as much as I can . As on date there is no over due amount in my card account. But my account shows a negative balance of Rs.319514.[protected].38) since February 2021. I am not able to make any transaction in my account and every month Personal loan EMI bounced back from my account and interest and penalty is added every month to my loan account . Due to negative account I have been done the transactions through my ODFD account with axis bank but this account is also on hold due to unknown reason since July .You are kindly requested to do the needful

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Aug 23, 2021

Axis Bank Customer Care's response Hi Usha, we request you to share the registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank

Aug 24, 2021

Updated by Patnaikusha Dear Sir,
Sub: Request for Removal of Lien
Ref : : Customer ID :[protected]
As on date my account number [protected] shows a negative balance of Rs.3, 22, 074.38 (-3, 22, 074.38) against Credit card dues. As I have settled all three cards of Axis Bank there is no overdue amount as on date. So Kindly let me know the detail of this amount so that I can verify the same .
Detail of Settlement :
S.N Card No Settlement Amount Payment Mode Date Ref No Amount
1 [protected] 58700 Paytm 19.07.2021 PYTM[protected] PYTM[protected] [protected]
2 [protected] 62000 Paytm 16.08.2021 21.08.2021 PYTM[protected] PYTM[protected] [protected]
3 [protected] 92000 This Amount is divided into 6 installments and I have paid 4 of them. Next installment will due on October and November ( Rs.61400/- Paid and Rs.30600/- is payable by November
Payment Detail Is as follows :
Date Ref No. Amount
15.06.2021 IMPS[protected] 15050
Paytm 12.07.2021 PYTM[protected] 450
PYTM[protected] 15300
Paytm 18.08.2021 PYTM[protected] 30600

I am not yet received No dues certificate from the bank towards settlement of 1st 2nd cards for which I have paid the full settlement amount. Still I am receiving statements of all these cards and calls for payment. In my CIBIL report it shows that File Suit/ Willful defaulter/Settled/ write off. Etc..etc. In fact I am not a wilful defaulter at all. Due to adverse circumstances I could not pay my dues on time but I was paying almost every month a certain possible amount to my card accounts.
You are kindly requested to do the needful and regularise my account .
Thanking you,

Usha Patnaik
Mobile No-[protected]
Email : [protected]@gmail.com

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Patnaikusha

Aug 24, 2021

Mobile No-[protected]

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My login of Internet banking is disabled, I can't enable it .it was asking for visiting the nearest branch office, is there any other way to enable my internet banking services

Sep 21, 2021

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Aug 21, 2021

Axis Bank Customer Care's response Hi Arun, we request you to refer to the following link: https://retail.axisbank.co.in/wps/portal/rBanking/axisebanking/AxisEnableLoginId for more information on the referred topic. Regards, Team Axis Bank

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Unauthorized transaction in my account happened twice day. Debited rs 399 twice to ECOM PUR/ GOOGLE SYBO/Mountain view 2008. I have never authorized or attempted such a transaction. Please do the needful.

Sep 21, 2021

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Aug 21, 2021

Axis Bank Customer Care's response Hi, we regret the inconvenience caused and request you to refer to the following link: https://application.axisbank.co.in/webforms/axis-support/sub-issues/FND-Dispute-ibmb-1.aspx and raise a dispute for the referred transaction. Regards, Team Axis Bank

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Address: Block No-A, 2nd Floor, Flat No-C, 9 Rabindra Sarani, Near Bandhan Bank, Dumdum Cantonment, Kolkata-65

Dear sir,

My complain no as given below:

1) SAK[protected] dt. 07.08.21
2) SAK[protected] dt. 11.08.21
3) SAK[protected] dt. 17.08.21 (branch)
4) RBI complain dt. 14.08.21

But our case not solved till now only SMS received from your end again each complain "for rejected since transaction found successful as per records".

I have a question from your just ask a simple question from HDFC bank your atm was was breackdown on 07.08.2021 in between 9.00 am to11.00 am yes or not. If no than you are going to propore check like camera audio record in ATM at the time transaction time.

Therefore you are requested to kindly once again re check my case propore investigation with all necessary like camera and others.

You are requested to kindly look into the matter seriously return my cash as soon as possible because I want retun my cash in any case.

My account no last 4 digit 2297

Sep 21, 2021

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Aug 21, 2021

Axis Bank Customer Care's response Hi Krishna, we wish to inform you that the dispute has been rejected by the acquiring bank stating that the transaction was successful. Regards, Team Axis Bank

Axis Bank Complaints & Reviews

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Axis Bank reviews & complaints page 91

Deducted amt as consolidated charges without any reason

Consolidate charge

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Complain about deduction of money from account

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Loss of 20k due to service issue

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Easy Pay transaction failure

Home Loan CIBIL - ECS Misc errors

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Credit card Payment not confirm

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Consolidated Charges

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Consolidated charges deducted for every month

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Against RBI guidelines

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Amount debited towards Fastag adjustment entry

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Credit card Payment not confirm

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Lien charged in asap account

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Axis Bank Consolidated Charges for axis bank A/c

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Consolidate charge deducted 8000 by axis bank

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Need ATM cancelled transaction refund

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Non -Removal of lien in account

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Internet banking login

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Unauthorised transaction

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Atm dispute case

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