Claimed

Axis Bank Complaints & Reviews

2.6
Updated: Jul 18, 2026
Complaints 13017
Resolved
6562
Unresolved
6455
Contacts

File a complaint to Axis Bank

Having problems with Axis Bank?

File a complaint and get it resolved by Axis Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Axis Bank reviews & complaints page 91

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
M
MohitSanjwaal
Oct 29, 2021
Report
Copy

Dear Concerned

I have made full outstanding payment of my axis bank credit card account number [protected] on 19 October 2019 and I was being assured that the CIBIL for this account will be updated as NORMAL. But to my surprise, my CIBIL has not been updated till yet.

Request you to update my CIBIL for this account as soon as possible.

The NOC has been attached herewith for your reference.

Looking forward for your valuable support.
Axis Bank customer support has been notified about the posted complaint.
Nov 24, 2021
Updated by MohitSanjwaal
Kindly update the complaint status on priority.
no update till yet. Shall I take legal action against Axis bank?
Helpful
Found this helpful?
1 Comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    Saswat.Parida
    from Rourkela, Odisha
    Oct 29, 2021
    Report
    Copy

    I am getting call on my number for loan service .Each month EMI msg is coming. No doubt they are telling different name and my bank account is not used .But using mobile number without verifying is so unethical works.
    Axis Bank Loan Ac-TWR[protected] .I am getting msg of due of Rs 3758 every month.
    3 time i told also in call while getting call, "that my name is different and i havent opt for any Loan.Kindly update your customer number."
    But till now there is no update as m stilling getting emi sms.
    Axis Bank customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      Shreyasshetty
      Oct 29, 2021
      Report
      Copy

      Hello,

      There was an unauthorised transaction of Rs.9 done by axis bank dated 16.10.2021 without my knowledge or with granting authorization to bank.

      INR 9 debited from A/c no. XXXXXX on[protected]:55:20 IST at TIPS/SCG/MCC/14.10.21/MSW*SRI KATEELESHW. Call [protected] if not done by you - Axis Bank

      I have not authorized for any such transactions to be done by axis bank or informed of any such charges by bank. I have used my debit card on several instances to fuel up my vehicle and was never charged additional amount except for now.

      Inspite of registering a complaint with axis and constant follow up, No response provided by Nodal Officer as well. Poor service and customers taken for granted.

      Case Id :[protected]
      Axis Bank customer support has been notified about the posted complaint.
      Verified Support
      Oct 29, 2021
      Axis Bank Customer Care's response
      Hi Shreyas, we are working on your concern raised via SR number[protected] and shall be responded shortly. Regards, Team Axis Bank
      Nov 09, 2021
      Updated by Shreyasshetty
      Dear Axis Team,

      I have not received any update on my complaint.
      Nor the nodal officers are courteous enough to reply to my mails.

      Could you please provide an update?

      Thanks
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        Sharadthorat1986
        from Pune, Maharashtra
        Oct 28, 2021
        Report
        Copy

        Address: Baner

        Hello without any notice Axis Bank debit my amount my account 1402.49 rs debited please refund my amount my account is salary account why you are charged
        Axis Bank customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          E
          Eliza89
          from Bengaluru, Karnataka
          Oct 28, 2021
          Report
          Copy

          Product was purchased from Amazon on 5th of October. Had to return the product back due to color issues so return pickup was placed and product was picked up and refund was supposed to be credited to my account by 19th of October. When contacted azom customer care they say refund initiated from their end and provided me reference ID.
          Below are the details of the product
          Order #[protected]
          Amount 2267
          Reference ID # 74056631288128746658295
          Axis Bank customer support has been notified about the posted complaint.
          Helpful
          1 other people found this review helpful
          1 found this helpful
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            N
            Nikhil Badi
            Oct 28, 2021
            Report
            Copy

            I ordered boat rockerz 510 headphone from Amazon and returned that product and asked refund they are saying refund initiated by them but it still I dint receive my money-1399 they gave me reference id[protected]
            Axis Bank customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              subodh goyal
              Oct 28, 2021
              Report
              Copy

              Address: CSB Road Near Ram Shree Guest House Saurikh Kannauj,Uttar Pradesh,209728

              Sir,
              My DD dispatch last 3 month(20 july 2021) but at this time DD not received and I am going around 3 to 4 times in bank but no response at this time so please resolve this problem.

              Thanks.
              Axis Bank customer support has been notified about the posted complaint.
              Helpful
              1 other people found this review helpful
              1 found this helpful
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                M
                Mathew Pradeep
                from Ooty, Tamil Nadu
                Oct 27, 2021
                Report
                Copy

                Good evening.

                I had fraudulent transaction happened on my debit card without my concern or otp as below on 27th October, 2021.
                Account no.: [protected]
                27th October 2021 from ecom pur/google
                *googl/g

                Debit
                INR 781.31
                A/c no. XX177850
                [protected]:51:18
                PUR/GOOGLE*ADS1
                SMS BLOCKCARD 3674 to [protected], if not you-Axis Bank

                Debit
                INR 3906.55
                A/c no. XX177850
                [protected]:22:08
                PUR/GOOGLE*ADS2
                SMS BLOCKCARD 3674 to [protected], if not you-Axis Bank

                Debit
                INR 1562.62
                A/c no. XX177850
                [protected]:46:45
                PUR/GOOGLE*ADS7
                SMS BLOCKCARD 3674 to [protected], if not you-Axis Bank

                Debit
                INR 7813.11
                A/c no. XX177850
                [protected]:47:47
                PUR/GOOGLE*ADS7
                SMS BLOCKCARD 3674 to [protected], if not you-Axis Bank

                I lost Rupees( 14062 ) fourteen thousand sixty two without my involvement, i never deal with this site for any transaction in the past.
                Request you to help me and refund back my amount as sooner!!
                And i don't want this again in future.
                Please let me know if you need another information.
                Thanks and regards

                Mathew pradeep.M
                Axis Bank customer support has been notified about the posted complaint.
                Verified Support
                Oct 29, 2021
                Axis Bank Customer Care's response
                Hi, we request you to visit the following link: https://application.axisbank.co.in/webforms/axis-support/report-fraud-dispute.aspx and raise a dispute. We regret the inconvenience caused. Regards, Team Axis Bank.
                Oct 29, 2021
                Updated by Mathew Pradeep
                The given information was satisfactory..

                I have not shared any of the OTP or my ATM PIN number to anyone.. but the bank responded that I have shared the credintals.. so they can't refund the money
                Oct 29, 2021
                Updated by Mathew Pradeep
                The response was not satisfactory******
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  N
                  Namrata351
                  Oct 27, 2021
                  Resolved
                  Report
                  Copy
                  Resolved

                  I am being continuously harassed by Axis bank for payment for a credit card which was never activated. There is no way I can block the card as I don't know the number of the card and customer care says they cant help me as my phone number is not registered. The Axis Bank team is saying that the card is showing as blocked but they are still charging me every month and continuously harassing me for payment. Please resolve
                  Nov 29, 2021
                  Complaint marked as Resolved 
                  Axis Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Oct 29, 2021
                  Axis Bank Customer Care's response
                  Hi Namrata, we request you to share the registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
                  Helpful
                  1 other people found this review helpful
                  1 found this helpful
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    sangharsh27
                    Oct 27, 2021
                    Report
                    Copy

                    I applied for Flipkart axis bank credit card. Which I received on 18 Oct 2021. But I am unable to set a card pin . It shows an error Invalid User Credentials. Please help me to solve the problem
                    Axis Bank customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      A
                      from Ranchi, Jharkhand
                      Oct 27, 2021
                      Report
                      Copy

                      I have applied for axis bank credit card, even I have received but unable to use axis application, it shows this customer ID doesn't has this facility.

                      Even I have visited the branch, but still it has been resolved.

                      It's already a 2 week.

                      Contact no:- [protected]
                      Customer ID:[protected]
                      Axis Bank customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        G
                        Gs604
                        from Lucknow, Uttar Pradesh
                        Oct 26, 2021
                        Report
                        Copy

                        I applied for flipkart axis bank credit card. Which I received yesterday. But I am unable to set card pin . It shows error Invalid User Credentials. Please help me to solve the problem.
                        Axis Bank customer support has been notified about the posted complaint.
                        Helpful
                        1 other people found this review helpful
                        1 found this helpful
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          R
                          RAJA MADHU
                          Oct 26, 2021
                          Report
                          Copy

                          I have not been using my account since April 2020. Recently I have deposited 18000. Already there is a negative balance of about 1200. After that deduction also again 10000 debited and the reasons showing consolidated charges. Already consolidated charges deducted from my account then again deductions happening, why so. I do work in night shift, I spent the whole night earning money. you guys simply deducting without noticing. If I saw the previous statements there is no negative balance at all.

                          If the statement reflects a negative balance why would I go for it and deposit the money? I won't do that. You guys are like cheating customers. I don't want to say these words but you people are making my thoughts to say like this.

                          If you really care about the customer, then return the money you debited from my account.
                          Is this the way you treat your customer? 10, 000/- consolidated charges mean. This is really a big amount for me. Hope you understand my situation.
                          Axis Bank customer support has been notified about the posted complaint.
                          Dec 12, 2021
                          Updated by RAJA MADHU
                          No response yet from Axis Bank.
                          Dec 14, 2021
                          Updated by RAJA MADHU
                          Received 79% of it
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            E
                            Eliza89
                            from Bengaluru, Karnataka
                            Oct 26, 2021
                            Report
                            Copy

                            Placed an order for set of curtains quantity 3 in no from Amazon on 5th of october.ahad to return the same back due to color difference issues.Hence placed a return request of the same and the product was picked up and I was supposed to get my refund by 19th of october as per mentioned on the site.I havent got the refund till now.Whwn contacted customer care they say money initiated from Amazon's end and gave me a reference I'd.

                            Below are the details of the product
                            Order #[protected]
                            Amount 2467 rupees

                            Reference id- 74056631288128746658295
                            Axis Bank customer support has been notified about the posted complaint.
                            Oct 26, 2021
                            Updated by Eliza89
                            Reference id- 74056631288128746658295

                            Refund not received from bank.
                            Was supposed to get it by 19th october.
                            Please do the needful

                            Helpful
                            1 other people found this review helpful
                            1 found this helpful
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              P
                              Prasad Ingawale
                              Oct 26, 2021
                              Report
                              Copy

                              Address: Hanuman nagar near police station

                              I wanted my all consolidated charges refund what the ### u doing this it's almost 5000 to 7000 till & we hv 5 to 6 bank account of my familier & frnds I'll close tht all accounts I wanted ur immidate reply
                              Axis Bank customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                N
                                nagireddy e
                                from Hyderabad, Telangana
                                Oct 26, 2021
                                Report
                                Copy

                                Address: https://www.axisbank.com/contact-us/grievance-redressal/retail-banking-grievance-redressal

                                My account axis bank consolidated charges 450rs
                                Axis Bank customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  SankMukh
                                  from Kolkata, West Bengal
                                  Oct 26, 2021
                                  Report
                                  Copy

                                  Dear axis bank team,

                                  I purchased an item and paid on amazon using my axis bank debit card on date 14/10/2021 with an amount of inr 188.46/-. Later I returned this item and amazon has generated a refund for this amount with reference no # 74056631293129285019215 on[protected] . However, i have not received the refund from your end yet. Request you to please see in this matter as soon as possible.
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    Sapna Singh Rajput
                                    Oct 26, 2021
                                    Report
                                    Copy

                                    Address: 416 2nd G Main Road OMBR Layout Banaswadi, Ex Servicemen road

                                    Hi, it was -600 rupees was in my account after getting confirmation from my branch i have updated axis bank account number to EPFO AS I WAS FACING FINANCIAL ISSUES SO DECIDED TO WITHDRAW MY PF .BUT when money got tranfer to acis bank they have deducted 5.3 k with GST. ITS disappoint me to be part of axis bank which is force me to deactivate my account . I want myMony back...and stop looting customers, you will not repay after selling your self one day so carefull...
                                    Axis Bank customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      D
                                      Devdhyani
                                      from Delhi, Delhi
                                      Oct 25, 2021
                                      Report
                                      Copy

                                      Axis bank Consolidated and GST Charges amount 50000 debited from my account Number [protected] and this is my salary account.
                                      debit period from jan-2020 to 25th oct-2021

                                      its too high charges and i need each charges details as per bank policy.
                                      i need each transaction details with reason and refund.

                                      Devender kumar
                                      Account number- [protected].
                                      account type- salary account.

                                      Below are the details of consolidated charges.

                                      09-02-20 GST @18% on Charge 117.56 117.56
                                      09-02-20 Consolidated Charges for A/c 653.13 653.13
                                      14-03-20 GST @18% on Charge 180
                                      14-03-20 Consolidated Charges for A/c 1000
                                      11-04-20 GST @18% on Charge 93.6
                                      11-04-20 Consolidated Charges for A/c 520
                                      13-06-20 Consolidated Charges for A/c 895.69
                                      13-06-20 GST @18% on Charge 161.23
                                      11-07-20 GST @18% on Charge 483.87
                                      11-07-20 Consolidated Charges for A/c 2688.16
                                      09-08-20 Consolidated Charges for A/c 486.15
                                      20-09-20 GST @18% on Charge 18.38
                                      20-09-20 Consolidated Charges for A/c 102.09
                                      18-10-20 GST @18% on Charge 518.02
                                      18-10-20 Consolidated Charges for A/c 2877.91
                                      14-11-20 GST @18% on Charge 375.3
                                      14-11-20 Consolidated Charges for A/c 2085
                                      12-12-20 Consolidated Charges for A/c 229.19
                                      17-01-21 GST @18% on Charge 816.76
                                      17-01-21 Consolidated Charges for A/c 4537.55
                                      13-02-21 Consolidated Charges for A/c 1831.46
                                      13-03-21 GST @18% on Charge 405.99
                                      13-03-21 Consolidated Charges for A/c 2255.51
                                      18-04-21 Consolidated Charges for A/c 424.15
                                      16-05-21 Consolidated Charges for A/c 2474.24
                                      12-06-21 GST @18% on Charge 1340.62
                                      12-06-21 Consolidated Charges for A/c 7447.9
                                      18-07-21 Consolidated Charges for A/c 102.02
                                      22-08-21 GST @18% on Charge 1345.14
                                      22-08-21 Consolidated Charges for A/c 7472.98
                                      26-09-21 Consolidated Charges for A/c 3700
                                      24-10-21 Consolidated Charges for A/c 3200
                                      Axis Bank customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        V
                                        venkat chari
                                        Oct 25, 2021
                                        Report
                                        Copy

                                        Address: Kailash nagar 1-38/C, Chandanagar, Opposite, New Substation, First floor

                                        I have salary account in axis bank from my first company after coming out of company i never used that account and i am went out of state for working. I called customer care to close account. But they told need to come to own branch. I received every time message as your account balance is zero and now also came like that. Now i am went to branch for asking closing of account they told you have negative balance for not maintaining minimum balance we kept negative balance. I shown my messages they given zero balance. They are told that is our business policy. My friend told that as per rbi no negative balance in savings account. I went another time for showing and closing that account but they told why we need to follow those rules. And we didn't received any instructions like that from our bank so you need to clear negative balance to close it.
                                        This type of cheating customers and rbi done by axis bank please take action against these type of cheating banks.. I will complainant to RBI not take easy.. few days ago I had visited nearest axis bank I am asking my balance details they told -625 I am asking to bank people they told consolidated chargers immediately I had credit amount for postive balance and I request him to close my account.. but now they told after 10days your balance is -7995
                                        I can't pay that why I am paying that much amount.. please show me any reminder letter send for this matter.. I didn't receive any letter.. how can you people doing fraud...
                                        Axis Bank customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit