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2.6
Updated: Dec 5, 2025
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H
haribhau3
Aug 7, 2021
Resolved
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Address: Kolhapue near Indian oil petrol pump tawre mala kolhapur

Please block my axis bank debit card card number [protected] expiry date 05/2023 cvv number 722
Sep 8, 2021
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Aug 08, 2021
Axis Bank Customer Care's response Hi, please refer to the following link https://application.axisbank.co.in/webforms/axis-support/sub-issues/Cards-Debit-blockdc-1.aspx and block the card. Regards, Team Axis Bank
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    Adhithya GP
    Aug 7, 2021
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    Resolved

    Address: Cochin

    My last working day with Axis bank was on 17 th june 2021. And I have submitted all my exit checklist items on 18th June 2021 in the branch. Its been more than one and half months now but still I didn't get my Full and final settlement also not getting proper response from the HR department.
    Sep 10, 2021
    Complaint marked as Resolved 
    Axis Bank customer support has been notified about the posted complaint.
    Verified Support
    Aug 09, 2021
    Axis Bank Customer Care's response     Hi, we will help you sort this out. Please DM us your contact details and we will reach out to help you at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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      R
      ram autar
      from Kasganj, Uttar Pradesh
      Aug 7, 2021
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      Aapke customer care number ko 1 ghante call karne ke baad bhi nahi uthaya jata hai aapse achchha to bsnl ka customer care hai.
      Agar card ke sath fraud ho jaye to 1 ghante tak call receive hi nahi hoga tab card ke sath kya kya ho jayega.
      Isliye ab main apne credit card ko close karana chahta hu .
      Deus ke liye link bhejane ka kasht karen jisse dues ka payment kar card close kara sakun.
      Sep 23, 2021
      Complaint marked as Resolved 
      Axis Bank customer support has been notified about the posted complaint.
      Verified Support
      Aug 09, 2021
      Axis Bank Customer Care's response       Hi, we regret the inconvenience caused and are open to help you! Please DM us your registered contact number and we will get back at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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        K
        Kartik10020
        Aug 7, 2021
        Resolved
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        Resolved

        Address: Leather Complex Road

        I'm visiting the nearest axis Bank anytime and her say the bank service don't working
        Sep 10, 2021
        Complaint marked as Resolved 
        Axis Bank customer support has been notified about the posted complaint.
        Verified Support
        Aug 09, 2021
        Axis Bank Customer Care's response         Hi, we regret the inconvenience caused and are open to help you! Please DM us your registered contact number and we will get back at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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          A
          Abhayyy007
          Aug 6, 2021
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          Address: Lucknow bharwara branch

          I, am not using my account from 9 to 12 months and now i have -3652.88 negative balance, this is against rule of rbi.
          Please clear all my negative balance by which i can re use my axis bank account
          +2 photos
          Axis Bank customer support has been notified about the posted complaint.
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            B
            Bhardwaj2448
            Aug 6, 2021
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            Credit card declined with giving reason

            Address: gurgaon

            Dear Sir Mam,

            Axis bank is mentally torturing the customer.

            I am applying for Axis bank different credit card from last few years, but every time axis bank has rejected my application and resulting CIBIL score also get impacted due to every time rejection. just for reference. Application reference no[protected]

            I had submitted around 4 or 5 application in the gap of more than 6 months in last 2...
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            S
            Sarath2021
            Aug 5, 2021
            Resolved
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            Resolved

            I have scanned Gpay and made a UPI transition worth of 20041/- on April 16 2021.
            The amount was deducted from my account but the merchant was not received, hence i have reached CITI BANK to chargeback the amount, but merchant bank denied the request.

            AXIS BANK is neither sending the money to the beneficiary nor refunding back to ME.
            +1 photos
            Sep 10, 2021
            Complaint marked as Resolved 
            Axis Bank customer support has been notified about the posted complaint.
            Verified Support
            Aug 07, 2021
            Axis Bank Customer Care's response             Hi, we regret the inconvenience caused and request you to refer to the following link: https://application.axisbank.co.in/webforms/axis-support/sub-issues/FND-Dispute-upi-1.aspx and raise a dispute for the referred transaction. Regards, Team Axis Bank
            Verified Support
            Aug 09, 2021
            Axis Bank Customer Care's response             Hi, we request you to raise the dispute again for the referred transaction using the following link: https://application.axisbank.co.in/webforms/axis-support/sub-issues/FND-Dispute-ibmb-1.aspx and DM us the Dispute Id to check and provide further assistance in the referred matter. Regards, Team Axis Bank.
            View replies
            Attached transition reference number.

            Not refunding the amount - Comment #3873464 - Image #0
            Reply
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              R
              Rahul0728
              Aug 5, 2021
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              Resolved

              Bank has also deducted the money from my saving account li

              A deduction of rs 2.5k to 3.5k (Brn-pymt-card-[protected]) every month is done from my account without prior information and there is no intimation of this deduction as well.

              Please refund it, wht is that deduction for?
              Sep 10, 2021
              Complaint marked as Resolved 
              Axis Bank customer support has been notified about the posted complaint.
              Verified Support
              Aug 09, 2021
              Axis Bank Customer Care's response               Hi, we will help you sort this out. Please DM us your registered contact details and we will reach out to help you at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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                K
                kubendra1
                Aug 4, 2021
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                Resolved

                Address: Bangalore

                I have stopped the ecs but still getting wrong ecs charge from axis bank loan department. because of this I lost around 6k please return my amount
                Sep 13, 2021
                Complaint marked as Resolved 
                Axis Bank customer support has been notified about the posted complaint.
                Verified Support
                Aug 09, 2021
                Axis Bank Customer Care's response                 Hi, we will help you sort this out. Please DM us your registered contact details and we will reach out to help you at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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                  R
                  rockcj
                  Aug 4, 2021
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                  Address: Axis bank lanka varanasi uttar pradesh

                  I have 6 years old savings account in axis bank.but suddenly then freezed my account without any notice or without any messages.So much problem faced due to axis bank poor services. I went to bank and updated my KYC .till its not unfreeze. Any staffs is also not telling what happened to my account.very disappointed by axis bank
                  Sep 13, 2021
                  Complaint marked as Resolved 
                  Axis Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Aug 09, 2021
                  Axis Bank Customer Care's response                   Hi, we will help you sort this out. Please DM us your registered contact details and we will reach out to help you at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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                    J
                    Joel Alex
                    Aug 4, 2021
                    Resolved
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                    Resolved

                    I don't want CPP plan. Please cancel it. I don't know there was extra charge for that, they said it was added with the credit card annual charge of 500rupees. i don't want the plan, please cancel it.
                    Sep 6, 2021
                    Complaint marked as Resolved 
                    Axis Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Aug 05, 2021
                    Axis Bank Customer Care's response                     Hi Alex, we request you to share your registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
                    View replies
                    Hi, My registered mobile number is [protected]. Please do the needful to cancel the CPP plan.
                    Reply
                    CPP Group India Customer Care's response, Oct 27, 2021
                    Dear Customer,

                    We would request you to mention your CPP membership number or registered contact details. This will help us in resolving your query.

                    Please contact us on our help line numbers - 1800 419 4000 (toll-free) or 6000 4000 (please prefix city STD code) for any further assistance.

                    Regards
                    CPP Team
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                      A
                      amitpaunikar
                      Aug 4, 2021
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                      Resolved

                      Hi

                      The bank is fooling around the customer by not mentioning the additional charges even after continuously asking for the same.

                      The bank has also deducted the money from my saving account linked with my credit card stating that the bill is not paid even though the bill was paid well in advance before the due date.

                      A deduction of Rs 5139 (Brn-pymt-card-[protected]) is done from my account without prior information and there is no intimation of this deduction as well.

                      I've paid all bills and charges before or on time always. Still such deductions are being done.
                      Sep 12, 2021
                      Complaint marked as Resolved 
                      Axis Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Aug 09, 2021
                      Axis Bank Customer Care's response                       Hi, we will help you sort this out. Please DM us your registered contact details and we will reach out to help you at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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                        S
                        Subendhu Adhikari
                        Aug 3, 2021
                        Resolved
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                        Resolved

                        Can not change my DOB

                        Address: Khadinamore

                        Sir I am subendhu adhikari, I have an account in your bank .I am suffering from khadina more branche .please help me sir.
                        With regard
                        Subhendu adhikari
                        Phone no is [protected]...
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                        sivaramg5
                        Aug 3, 2021
                        Resolved
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                        Resolved

                        Address: tirupati 517501

                        Hi,

                        I am sivaramaprasad g, i updated my app some days back, after that I am trying to login, but getting invalid credentials every time. Customer ID is correct and password is also correct. what is the problem plz solve

                        my email id is [protected]@gmail.com
                        Sep 4, 2021
                        Complaint marked as Resolved 
                        Axis Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Aug 04, 2021
                        Axis Bank Customer Care's response                         Hi, we will help you sort this out. Please DM us your registered contact details and we will reach out to help you at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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                          S
                          Shailendra Jadon
                          Aug 3, 2021
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                          Address: Necc Ltd., 9062/47 Ram bagh Road, Azad Market

                          Res Sir

                          Bank not Support regarding this fraud Transiction whareas immedaitly inform withen 20 minute axis bank customer care request no 68424947 dt. 19/07/2021 11.45 AM. and send the all details by email and trackon couriers pvt. ltd. docket no [protected] to axis bank timly but any sestify reply not given, so kindly request to you, pl help us regarding this fraud,

                          Thanks with regards
                          Shailendra Kumar
                          M- [protected].
                          +4 photos
                          Axis Bank customer support has been notified about the posted complaint.
                          Aug 03, 2021
                          Updated by Shailendra Jadon                           i have also called more then 40- 50 time to axis bank customer care to not settle thate deducted amount with this merchent now i am writing tho this email to resp;ve this issue and reverse my amount ASAP .
                          Verified Support
                          Aug 05, 2021
                          Axis Bank Customer Care's response                           Hi, we are still working on your concern via service request number 68735277 and shall be responded shortly. Regards, Team Axis Bank
                          Aug 11, 2021
                          Updated by Shailendra Jadon                           Please Give the status of my fraud request ???
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                            Abduld
                            Aug 3, 2021
                            Resolved
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                            Resolved

                            Address: Pani Chowk station road fatehpur

                            Today I went to the branch to witness the withdrawal of money. Madam, who looks after the transaction counter, spoke very rudely and even refused to do my work.
                            Sep 4, 2021
                            Complaint marked as Resolved 
                            Axis Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Aug 04, 2021
                            Axis Bank Customer Care's response                             Hi, we regret the inconvenience caused and are open to help you. Please provide us with details of your concern along with your contact number through a DM and we will get back at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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                              H
                              Harsh Kashyap*
                              Aug 3, 2021
                              Resolved
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                              Resolved

                              Fraud was detected on my credit card by bank on 16th June for 20100, 2 transaction.
                              I was told that virtual credit will be given in 10 working days.
                              Still waiting for credit and contacted customer service 4 times in last 1 month but no resolution.
                              On top of that late fee has been charged and also around 4k of debit interest.
                              Need the credit amount back and please waive the additional charges that have been leived on my card.
                              Contact me on [protected].
                              Another issues is you guys don't call back even after confirming that you will call back.
                              Sep 12, 2021
                              Complaint marked as Resolved 
                              Axis Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Aug 10, 2021
                              Axis Bank Customer Care's response                               Hi Harsh, we wish to inform you that the disputed transactions are secured OTP based transactions which are done basis two factor authentication. As per OTP logs extracted from the system, it has been observed that the OTP for the mentioned disputed transactions was delivered to the registered mobile number linked with the bank. Hence, the dispute has been closed under customer liability. Regards, Team Axis Bank
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                                K
                                kevin k kalarickal
                                Aug 3, 2021
                                Resolved
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                                Resolved

                                It's showing blacklisted when I tried pay using fastag at toll points, I have recharged with 500 2 days ago but still it's showing blacklisted Please help out
                                Sep 4, 2021
                                Complaint marked as Resolved 
                                Axis Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Aug 04, 2021
                                Axis Bank Customer Care's response                                 Hi, we request you to write to us at etc.[protected]@axisbank.com for further assistance in the referred matter. Regret any inconvenience caused. Regards, Team Axis Bank.
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                                  V
                                  viveksingh009
                                  Aug 2, 2021
                                  Resolved
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                                  Resolved

                                  Hi,

                                  Today I got the message that my total balance got debited rs 663.00 without my permission from axis direct, I don't even have a Demat account from axis please refund my amount.

                                  My name:vivek Singh

                                  Thanks & regards,
                                  Vivek Singh
                                  Sep 3, 2021
                                  Complaint marked as Resolved 
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Aug 03, 2021
                                  Axis Bank Customer Care's response                                   Hi Vivek, we request you to share the registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
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                                    A
                                    [email protected]
                                    Aug 2, 2021
                                    Resolved
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                                    Resolved

                                    Address: Gosai talab mirzapur

                                    Sir/Madam, I have purchased Credit card from AXIS Bank on 02.08.2021 i have received message from ECPP Assistance for your Credit card account debited 1, 699/- by ECPP assistance. Without my permission One assist Charged 1699/- from my Credit card account after that i have called One assist Complaint Number for Cancellation of My insurance policy and refund the amount there is no response from one assist Kindly Cancel the policy and refund the amount Ecpp Assistance Membership Number : IA4936695.
                                    Aug 2, 2021
                                    Complaint marked as Resolved 
                                    Sir/Madam, I have purchased Credit card from AXIS Bank on 02.08.2021 In i have received message from ECPP Assistance for your Credit card account debited 1, 699/- by ECPP assistance. Without my permission One assist Charged 1699/- from my Credit card account after that i have called One assist Complaint Number for Cancellation of My insurance policy and refund the amount there is no response from one assist Kindly Cancel the policy and refund the amount Ecpp Assistance
                                    Axis Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Aug 03, 2021
                                    Axis Bank Customer Care's response                                     Hi Avesh, we request you to share the registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
                                    View replies
                                    Dear Customer,

                                    We have tried to contact you on the contact numbers registered with us, however unable to connect.

                                    Please feel free to contact us on our help line numbers[protected]toll-free) or[protected]please prefix city STD code) for any assistance.

                                    Regards
                                    CPP Team
                                    Reply
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