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Axis Bank Complaints & Reviews

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Updated: Jul 18, 2026
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Axis Bank reviews & complaints page 96

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T
Talwar Vines
Oct 5, 2021
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Address: 21/398 trilokpuri Delhi 110091

बीओआई - खाता XX3588 में दिनांक 05-10-21 को ATMID:DPCN1540 से रु. 10000 डेबिट किये गये। उपलब्‍ध शेष राशि रु. 53952.12 यदि लेनदेन नहीं किया गया हो तो [protected] पर कॉल करें। I tried to take out the cash and suddenly it showed on screen your transaction is being process but money didnt come and I got this message and I didnt get my money back till now
Nov 9, 2021
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Oct 09, 2021
Axis Bank Customer Care's response
Hi, we request you to liaise up with the remitting bank from where the amount has been debited. Regards, Team Axis Bank
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    SS Nanda
    Oct 5, 2021
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    Resolved

    Address: ASKA ROAD, BERHAMPUR, GANJAM

    I WAS DEPOSITING 24*500 RUPEES IN BANK.. BUT 1 NOTE RETAINED BY BANK...

    Want quick resolution for this
    Nov 8, 2021
    Complaint marked as Resolved 
    Axis Bank customer support has been notified about the posted complaint.
    Verified Support
    Oct 08, 2021
    Axis Bank Customer Care's response
    Hi, we regret the inconvenience caused. Request you to share your registered mobile number for us to check and assist further. Regards, Team Axis Bank
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      SS Nanda
      Oct 5, 2021
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      Address: AXIS BANK, ASKA ROAD, BERHAMPUR, GANJAM, ODISHA
      Website: Money hold by cash deposit machine

      Sir, I was depositing 24*500 notes in axis cdm on date 5.9.2021 at 8.33 pm... But mine 1 note retained by the cdm and it was showing to contact to branch...
      Can I get a resolution for this
      Nov 9, 2021
      Complaint marked as Resolved 
      Axis Bank customer support has been notified about the posted complaint.
      Verified Support
      Oct 08, 2021
      Axis Bank Customer Care's response
      Hi, we regret the inconvenience caused. Request you to share your registered mobile number for us to check and assist further. Regards, Team Axis Bank
      I have posted mine statement... Hope to get quick resolution
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        S
        Sudhaabi
        Oct 5, 2021
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        I cancelled safari suitcase cost of 2199 inr on 25th September but still I didn't receive the refund amount yet. Today they gave reference number for the product 30005412691268204870352 please resolve my problem please
        Nov 9, 2021
        Complaint marked as Resolved 
        Axis Bank customer support has been notified about the posted complaint.
        Verified Support
        Oct 08, 2021
        Axis Bank Customer Care's response
        Hi, we request you to visit the following link: https://application.axisbank.co.in/webforms/axis-support/report-fraud-dispute.aspx and raise a dispute. Regret the inconvenience caused. Regards, Team Axis Bank.
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          A
          avishek basu mallick
          from Bengaluru, Karnataka
          Oct 5, 2021
          Resolved
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          Resolved

          I had placed an order during the Grab Deals Fest for which I was supposed to receive Rs 5000 in cashback within 90 days of purchase i.e. 4th of July. I had received a confirmation email from you that I will receive my cashback as well.

          It has been more than 90 days and I still haven't received the cashback.

          I had placed my order with the following details - [protected]
          Nov 9, 2021
          Complaint marked as Resolved 
          Axis Bank customer support has been notified about the posted complaint.
          Verified Support
          Oct 09, 2021
          Axis Bank Customer Care's response
          Hi Avishek, we regret any inconvenience caused. We request you to share with us the last 4 digits of the card number you've used while transacting at the Grab Deals platform along with the merchant details and Order ID so that we may check and get back to you at the earliest. Regards, Team Axis Bank
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            K
            Karthik Mohareer
            Oct 5, 2021
            Resolved
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            Resolved

            Hi sir,

            I am taken an open plot in the Hyderabad Tukkuguda area since it was an HMDA plot, there was a bank loan option available, hence I had opted for the loan for an open plot in 2018 with that rate of interest for 8.35 floating, and moving onwards it was changed to 7.75 but currently, my ROI has directly increased to 10.5, when I asked the bank why did they increase the ROI, they are asking me to provide the construction documents such that we can reduce, how come an open plot land can have those documents, for now, I have taken that loan as open land only not for the construction because that was for the investment purpose and to build the home in that area would at least need 5 more years to get developed. Axis bank officials have cheated me on this, can someone please advise on how to proceed with this?
            Nov 22, 2021
            Complaint marked as Resolved 
            Not Resolved
            Axis Bank customer support has been notified about the posted complaint.
            Verified Support
            Oct 08, 2021
            Axis Bank Customer Care's response
            Hi, we request you to visit the Axis Bank Loan Centre and our officials will assist you further in the referred matter. Regards, Team Axis Bank
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              D
              Divya Bs
              Oct 5, 2021
              Resolved
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              Resolved

              I had salary account in the axis bank. After i left the company it got converted as savings account. From 1 year i have not check the account only Recently when i checked the account it is showing the negative balance. I have contacted the nearest branch manager . They are asking me to contact the master branch to resolve the problem. But am staying in different state now. Kindly help me to resolve this problem
              Nov 7, 2021
              Complaint marked as Resolved 
              Axis Bank customer support has been notified about the posted complaint.
              Verified Support
              Oct 05, 2021
              Axis Bank Customer Care's response
              Hi Divya, we request you to share the registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
              Hi madam ... I am also facing Same problem... Now what is your complainant status
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                R
                ravurivenugopal
                Oct 5, 2021
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                Resolved

                Hi, I have paid credit card payment from axis bank bill payment option on 30/9/2021 but still not reflecting.

                Amount Rs. 1800
                Transaction date. 30/9/21
                Transaction ID :AXISTXN13382494
                Nov 7, 2021
                Complaint marked as Resolved 
                Axis Bank customer support has been notified about the posted complaint.
                Verified Support
                Oct 05, 2021
                Axis Bank Customer Care's response
                Hi, we request you to refer to the following link: https://application.axisbank.co.in/webforms/axis-support/sub-issues/sub-issues/sub-issues/Cards-Credit-paymentandstatus-6.aspx for more information on the referred topic. Regards, Team Axis Bank
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                  A
                  Amol Nanoskar
                  Oct 5, 2021
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                  Address: Mumbai

                  Bank has also deducted the money from my saving account li

                  A deduction of rs 634.46 (Brn-pymt-card-[protected]) is done from my account without prior information and there is no intimation of this deduction as well.

                  Please refund it ASAP, what is that deduction for?

                  05 oct 2021 brn-pymt-card-[protected] 634.46
                  Nov 9, 2021
                  Complaint marked as Resolved 
                  Axis Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Oct 09, 2021
                  Axis Bank Customer Care's response
                  Hi, we regret the inconvenience caused. Request you to share your registered mobile number for us to check and assist further. Regards, Team Axis Bank
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                    A
                    asgpana
                    from Kolkata, West Bengal
                    Oct 4, 2021
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                    Resolved

                    Ref SB A/c No. [protected]
                    Axis Bank, Tollygunge Branch

                    This is to inform you that a total of Rs. 236/- has been debited from account on 1st Oct 2021, in two different transactions of Rs. 118/- each.

                    It may be noted that I have not done these transactions and also totally unaware of the same.
                    Date Description Amount
                    01 Oct 2021 BRN-PYMT-CARD-xxxxxxxxxxxxxxxx - Rs.118.00
                    01 Oct 2021 BRN-PYMT-CARD-xxxxxxxxxxxxxxxx - Rs.118.00
                    Nov 9, 2021
                    Complaint marked as Resolved 
                    Axis Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Oct 09, 2021
                    Axis Bank Customer Care's response
                    Hi, we request you to visit the following link: https://application.axisbank.co.in/webforms/axis-support/report-fraud-dispute.aspx and raise a dispute. We regret the inconvenience caused. Regards, Team Axis Bank.
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                      W
                      Wintek Trading Co
                      Oct 4, 2021
                      Resolved
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                      Resolved

                      Address: New Delhi

                      I am an existing customer of your esteemed bank at Moti Nagar, New Delhi branch, bearing Current A/c. No. ******** I have been associated with the bank for a long time now and I consider myself as a loyal customer of your bank since I do all of my own and family banking transactions through your bank.
                      I am lodging this complaint very dishearteningly against Mr. Amit Kumar Employee No. 70788. Kindly note the following SAD incident that has happened with me on different occasions.
                      1. On 28th September 2021 at around 3 pm, I was in your branch and when I was told to meet the said employee regarding my account. The officer certainly has no manners as he was not giving any reply and after repeated asking, he started shouting that I don’t know about your account and threatened me to hit physically. Your other staff and guard hold him to get physical, the same can be verified from the CCTV footage from your office. I was disheartened to see his smirking off face even when I was sitting in your cabin and you personally called him regarding our problem. He seems least bother to reply you.
                      2. On 13th March 2020, one of our customer initiated transaction o[censored]SD 6798 from Manila Philippines for supply of surgical products for which I enquire Mr. Amit Kumar for payment transfer details. He intentionally gave us wrong banking information and we lose that deal due to his personal interest. After several days, we came to know that he have his own company in the name of Lakshit Enterprises, Delhi having GST No. 07BBAPA8964M1ZC and intentionally take advantage of his bank seat to get the importer and exporter data for his own use.
                      It will be very harmful for customers as well as Axis Bank if their transactions and company details are not safe due to some miscreant employees.
                      Having said that, I hope your bank will take appropriate disciplinary action against said employee and ensure that employees behave well with its customers.
                      Nov 8, 2021
                      Complaint marked as Resolved 
                      Axis Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 08, 2021
                      Axis Bank Customer Care's response
                      Hi, we regret the inconvenience caused. Request you to share your registered mobile number for us to check and assist further. Regards, Team Axis Bank
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                        B
                        Banwarilal S Parwani
                        Oct 4, 2021
                        Resolved
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                        Resolved

                        Address: Inida

                        Hi Team,

                        I'm writing in order to bring to your attention that a recent transaction carried out via my account has not been successful even though the said amount was debited from my designated bank account.

                        I did receive the required OTP while processing the transaction, following which the money got debited from my account however the Mutual Fund house has confirmed that they have not received any funds until this afternoon (4th Oct'21).

                        I'm hereby including my transaction details along with your prescribed Dispute Form for a corrective and timely action as a matter of priority.

                        Date: 01/10/2021
                        Account No. XXXXXXXXXXXX066
                        Particulars: CANARA ROBECO MUTUAL FUND
                        Amount: 150000 (One Lac Fifty Thousand only)

                        The relevant details have been forwarded onto the respective Branch manager as well as on you helpline: email.[protected]@axisbank.com
                        Nov 11, 2021
                        Complaint marked as Resolved 
                        Axis Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 09, 2021
                        Axis Bank Customer Care's response
                        Hi, we request you to visit the following link: https://application.axisbank.co.in/webforms/axis-support/report-fraud-dispute.aspx and raise a dispute. We regret the inconvenience caused. Regards, Team Axis Bank.
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                          R
                          Ramtej Maan
                          Oct 4, 2021
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                          Resolved

                          Address: .VP.O.Bujrak,teh.samana.Dist Patiala

                          Here is account of my father at Samana branch.My father is uneducated person .So here is need of loose cheque.My father came here for withdrawal money from saving three times but go back empty hand due to the absence of looser cheque.Then we closed acount from here.
                          Very bad dealing,
                          Ramtej Singh
                          [protected]
                          Nov 9, 2021
                          Complaint marked as Resolved 
                          Axis Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Oct 09, 2021
                          Axis Bank Customer Care's response
                          Hi, we request you to share the registered mobile number as we are unable to fetch any details with the number provided. Regret the inconvenience caused. Regards, Team Axis Bank
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                            Saurabh12361946
                            Oct 4, 2021
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                            Address: Ahmedabad

                            Sir, mam,
                            Today I got a message that rs. 401/- has been deducted as BRN card payment.
                            Without prior intimation or information how can it happened
                            Nov 9, 2021
                            Complaint marked as Resolved 
                            Axis Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 09, 2021
                            Axis Bank Customer Care's response
                            Hi, we regret the inconvenience caused. Request you to share your registered mobile number for us to check and assist further. Regards, Team Axis Bank
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                              S
                              Smart shital
                              Oct 4, 2021
                              Resolved
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                              Resolved

                              I have paid my flipkart axis credit card payment on 2nd September 2021, due date was on 4th September 2021, still I have charged for late payment, I have contacted them through emails and chat support many times still it’s not resolved.
                              Nov 11, 2021
                              Complaint marked as Resolved 
                              Axis Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Oct 09, 2021
                              Axis Bank Customer Care's response
                              Hi, we regret the inconvenience caused. Request you to share your registered mobile number for us to check and assist further. Regards, Team Axis Bank
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                                Payel Mallick
                                Oct 3, 2021
                                Resolved
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                                Resolved

                                Address: Biswas para lane , chowdhury para, Krishnagar Nadia. Pin- 741101

                                I can't you my lic axis bank credit card. In axis bank mobile app don't show my credit card. I can't active my pin ..when I call customer care they said me ..invalid credentials .what should I do ? I never use my card ..now I want to activate my card plz help me.
                                Nov 11, 2021
                                Complaint marked as Resolved 
                                Axis Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Oct 09, 2021
                                Axis Bank Customer Care's response
                                Hi Payel, we request you to share the registered mobile number along with screenshot of the error faced while activating the card for further assistance in the referred matter. Regards, Team Axis Bank
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                                  I
                                  Iqbal_Ahamad
                                  from Bengaluru, Karnataka
                                  Oct 3, 2021
                                  Resolved
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                                  Resolved

                                  Address: No 36, Upper Ground Floor, J C Road, Bengaluru, Karnataka, 560002

                                  I am hereby writing to inform you that in the month of June 21, I've ordered 2 items from Fipkart using my credit card with 6 month EMI instalments, due to some issues one order (RS 14726) was cancelled and the same amount was refunded directly to the Credit card account.

                                  From the day I am contineusly calling to Axis Bank customer support and reporting the issue but from last 3 months I didn't get any support.

                                  Also I've Emailed to Axis bank and registered complaint through Axis Bank App but no response.

                                  Now I've received a statement from Axis Bank saying that I need to pay both the amount 14726+13868=28594 + ABCD, I've re am trying to contact Axis

                                  The Statement is reflecting payable amount which as follows:
                                  EMI Interest - 255.95 x 6 months (WRONG).
                                  GST INR - 46.07 x 6 months (WRONG).
                                  EMI Principal - 4689.52 x 6 months (WRONG).

                                  It's a humble request you to kindly look into the matter and resolve the issue as soon as possible.

                                  Note:
                                  I've called many times on the given [protected] numbers but the call never connects to the helpdesk and there is no support from Axis bank.

                                  Axis people calls me 10 times daily about loans and the credit card limit increase but never got a call back about my Credit card issue.

                                  Axis Bank Account Details:
                                  Name - Iqbal Ahamad
                                  Branch - JC Road
                                  Account No - LAST 4 DIGITS [6378]

                                  Expecting a quick response.
                                  Nov 8, 2021
                                  Complaint marked as Resolved 
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Oct 08, 2021
                                  Axis Bank Customer Care's response
                                  Hi, we regret the inconvenience caused. Request you to share your registered mobile number for us to check and assist further. Regards, Team Axis Bank
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                                    Megha Sabale
                                    Oct 3, 2021
                                    Resolved
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                                    Resolved

                                    My account debited in the name of brn post card by rs 111.
                                    what is that debit for
                                    Nov 9, 2021
                                    Complaint marked as Resolved 
                                    Axis Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Oct 08, 2021
                                    Axis Bank Customer Care's response
                                    Hi, we regret the inconvenience caused. Request you to share your registered mobile number for us to check and assist further. Regards, Team Axis Bank
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                                      Rakeshh Sharrma
                                      Oct 3, 2021
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                                      Resolved

                                      My credit card Credit card Application ID MLP[protected] approved on 17th September 2021 .

                                      As told by you it take 10 working days which is completed from the date of approval, Still it is not showing in my Axis bank account and dispatch details not provided to me.
                                      Nov 9, 2021
                                      Complaint marked as Resolved 
                                      Axis Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Oct 08, 2021
                                      Axis Bank Customer Care's response
                                      Hi, we request you to refer to the following link for more information on the referred topic: https://application.axisbank.co.in/webforms/axis-support/sub-issues/Cards-Credit-ApplicationRelated-3.aspx Regards, Team Axis Bank.
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                                        Shivanisurya
                                        from NASHIK, Maharashtra
                                        Oct 2, 2021
                                        Resolved
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                                        Resolved

                                        Address: MUKTANGAN BUNGALOW, LOKMANYA NAGAR, BYTCO FACTORY ROAD, NASHIK ROAD 422101

                                        Respected Sir, i am handling in AXIS saving bank account, in Trambak Naka Branch, Nashik, vide account no [protected]. then in this account recently deducted amounting to Rs. 7, 678/- on 26.09.2021. So, why the deducted charges and also inform you that this account is my Salary account and as per norms and conditions of RBI the Axis bank not deducted any charges out of inform to client. So, I am requested to please refund the debited charges who is deducted in my saving account with AXIS Bank Tranbak Naka Branch, Nashik
                                        Shivani Suryawanshi-[protected]
                                        Nov 9, 2021
                                        Complaint marked as Resolved 
                                        Axis Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Oct 09, 2021
                                        Axis Bank Customer Care's response
                                        Hi, we wish to inform you that consolidated charges are levied by the bank depending on the type of savings account you hold with the bank or on account of any additional service/product you have opted from the bank. We request you to refer to the following link to get the details https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-acctchgs-1.aspx. Regards, Team Axis Bank.
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