Claimed

Axis Bank Complaints & Reviews

2.6
Updated: Dec 5, 2025
Complaints 12999
Resolved
6561
Unresolved
6438
Contacts

File a complaint to Axis Bank

Having problems with Axis Bank?

File a complaint and get it resolved by Axis Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Axis Bank reviews & complaints page 96

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
K
kyash
Jul 27, 2021
Resolved
Report
Copy
Resolved

Negative balance in savings account
Sep 10, 2021
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Aug 02, 2021
Axis Bank Customer Care's response
Hi Kyash, we request you to share the registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    P
    Jul 27, 2021
    Resolved
    Report
    Copy
    Resolved

    I live in warora, dis. Chandrapur. Bank issued me debit card but it expired on June 2021 so please renew the same debit card and dispatch the following address :-
    Yatra ward police quarter in front of neriwala shop, warora .
    Sep 10, 2021
    Complaint marked as Resolved 
    Axis Bank customer support has been notified about the posted complaint.
    Verified Support
    Aug 02, 2021
    Axis Bank Customer Care's response
    Hi Pradip, we request you to share the registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      P
      Prashita Chauhan
      Jul 27, 2021
      Resolved
      Report
      Copy
      Resolved

      Hi team,
      Am getting calls for credit card every 5 mins throughout the day. And every time am getting this from new number can’t even block the calls. This is really harassing me because every 5 mins I have to shout and fight with axis customer care agent to not to call me and explain why I don’t need a credit card. As if I don’t have a life other than explaining myself to axis bank. I so wish I can close my account but unfortunately my employer only sends salary to this bank. Please file my complaint and delete my number from axis database.
      Sep 11, 2021
      Complaint marked as Resolved 
      Axis Bank customer support has been notified about the posted complaint.
      Verified Support
      Aug 02, 2021
      Axis Bank Customer Care's response
      Hi, we regret the inconvenience caused and are open to help you! Please DM us your registered contact number and we will get back at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
      Helpful
      1 other people found this review helpful
      1 found this helpful
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        P
        patel faisal
        from Yaval, Maharashtra
        Jul 27, 2021
        Report
        Copy

        Address: axis bank jambusar

        My name is Inamul Imtiyaz. I am the owner of Haji I Trading Company. The current account of my firm is in Axis Bank. The account number of this is: [protected] Please let us know why these people deduct the amount
        Axis Bank customer support has been notified about the posted complaint.
        Hi Faisal, we request you to share the registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
        Helpful
        Found this helpful?
        1 Comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          Softecharun
          Jul 27, 2021
          Resolved
          Report
          Copy
          Resolved

          I have returned an item that i purchased online from Nobero. They have processed the refund and was said that refund will be reflected in account
          Within 5-10 days.

          refund was initiated on July 15th. I have attached bank reference screenshot. I have contacted chat support many times, But there was no proper reply or chat will get disconnected automatically.

          I would like to know on the status of the refund amount and when it will
          get credited to my account.

          Thanks in advance,
          +2 photos
          Jul 27, 2021
          Complaint marked as Resolved 
          Axis Bank customer support has been notified about the posted complaint.
          Verified Support
          Aug 02, 2021
          Axis Bank Customer Care's response
          Hi Arun, we request you to share your registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            P
            Pratyush Dhakal
            Jul 26, 2021
            Report
            Copy

            Address: Sanpada

            Axis bank didnt informed me about the charges in my salary account but deducted the amount Rs 6720 in the name of consolidated charges. Which is illegal
            Axis Bank customer support has been notified about the posted complaint.
            Hi Pratyush, we request you to share the registered mobile number for further assistance in the referred matter. Regret the inconvenience caused. Regards, Team Axis Bank
            Helpful
            Found this helpful?
            1 Comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              M
              Manjit92
              Jul 26, 2021
              Resolved
              Report
              Copy
              Resolved

              Hello My name is Manjit singh Sandhu i use 2 credit cards of axis bank one is flipkart card and other is world privilege credit card on my these cards my limit is 175000+175000 tha total limit is 350000 but now axis bank issue me new 3rd card is axis bank ace credit card but the decrease my limit to 175000 only and merge this limit on my 3 cards i dont know why bank do this with me because i pay my all bills in advance and no any penalty but axis bank do this with me. then i call to customer care 10-20 times but they also dont give any response to me about this and also not registered my complaint. then i send email to nodel officer of axis bank but they also not give me any response. so after this i write complaint on indian PM portal and my complaint is registered i explain all this with proof because i have card statements with proof my every card bill generate different. this is very bad thing for axis bank dont any call no any email even not sms about this action.

              so i want to tell you please beware from axis bank if you use one card then dont apply any other card because axis bank do a huge scam and give you lot of charges on credit cards but limit is only one and you pay annual fee of 3 credit cards.
              +2 photos
              Sep 3, 2021
              Complaint marked as Resolved 
              Axis Bank customer support has been notified about the posted complaint.
              Verified Support
              Aug 02, 2021
              Axis Bank Customer Care's response
              Hi Manjit, we request you to share the registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                P
                Pradeep01kotak
                Jul 25, 2021
                Report
                Copy

                23/07/2021 Iam used your Thuravoor ATM(Cherthala)
                Time. 7.45pm..
                I withdraw RS.. 700/-
                I got the cash withdrawal message from HDFC(Iam account holder of HDFC)
                But unfortunately same time powe failure happend and ATM shutdown.
                Not received the money.
                As of now it is not credited back My account.
                Transaction id... Swcw8278 cherthala.
                What can I do...
                Kindly help

                Regrds
                Pradeepkumar. K
                [protected]
                Mail id... [protected]@yahoo.com
                Axis Bank customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  K
                  kodari
                  Jul 24, 2021
                  Resolved
                  Report
                  Copy
                  Resolved

                  Flipkart axis bank credit card not supporting online transactions

                  Address: Karimnagar

                  I have flipkart axis bank credit card
                  while any online shoping, I face this problem "Your mobile number is not updated with us for online transactions"
                  but swiping this credit card transacted successfully .
                  How can I shop online, please solve my problem....
                  +1 photos
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy
                  S
                  sidha saji
                  Jul 24, 2021
                  Resolved
                  Report
                  Copy
                  Resolved

                  Credit card number ending 3656

                  The bank service is really poor. The customer service is chargeable. And they keep long wait time so that we disconnect the call. Customer service agents disconnect call without any notice or by saying they are transferring call to supervisor. Tried to contact Relationship Manager and she called back and asked to contact customer service for requesting waiver and will get it.

                  Again got back to customer service and they transferred to supervisor who refused to give any amount as waiver.

                  Last month around 600 INR was taken due to a technical glitch by an auto debit from a financial institution. They refuse to accept what happened and do not want to give any money back whatever reasons they say by bank policies.

                  I have been Axis bank customer for more than 5 years now. The service gets poorer each time I contact them. They do not have call track or internal record about a customers communication with them. And argue that we haven't contacted them or phone was not reachable. hence didn't take action. If one branch is asked about the issue they say that we do not handle your account or cant help since your home branch is in another state.

                  Above the looted amount from this bank, we loose call charges and our good energy levels. With the pandemic around, banks and financial institutions behave in such an improper and inhuman manner. I'm going to cancel my account with them ASAP.
                  Sep 22, 2021
                  Complaint marked as Resolved 
                  Axis Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Aug 02, 2021
                  Axis Bank Customer Care's response
                  Hi Sidha, we request you to share the registered mobile number for further assistance in the referred matter. Regret the inconvenience caused. Regards, Team Axis Bank
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    Sneha Singam
                    Jul 24, 2021
                    Resolved
                    Report
                    Copy
                    Resolved

                    Fake job offer and paid money but not received any refund

                    Dear sir/ madam,
                    Iam sneha, 24yrs old. I have got scammed.
                    Upi fraud - total amount paid rs.59623.
                    All these total amount paid only through Google pay in one mobile -[protected] by 5 transanctions.([protected]@okhdfcbank)
                    Received a text sms of Axis Bank job hiring via Shine.com call Radhika (HR)-[protected].I called her she said to pay first Rs.100 for security charge for interview then I asked some normal...
                    +5 photos
                    Helpful
                    1 other people found this review helpful
                    1 found this helpful
                    Write a comment
                    Report
                    Copy
                    2
                    281
                    Jul 24, 2021
                    Report
                    Copy

                    Hai this is my salary account and i had balance of 7480rs without initimation my account got closed i called cx care and in mobile app also my account is closed only they mentioned. Today is saturday and i have more plans with the balance amount also my family depends on my salary. Please kindly do needful to open my account asap
                    Axis Bank customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      T
                      Thiraja
                      Jul 24, 2021
                      Resolved
                      Report
                      Copy
                      Resolved

                      Axis bank has specific way to loot customers in the name of charges

                      I was having the funds on same day of EMI but due to axis bank fault..they're keep on raising ecs failed and making me to charged..

                      And no response from the bankside
                      Sep 6, 2021
                      Complaint marked as Resolved 
                      Axis Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Aug 02, 2021
                      Axis Bank Customer Care's response
                      Hi Thiraja, we request you to share your registered contact number so that we may look into your concern and assist you at the earliest. Regards, Team Axis Bank
                      Apr 04, 2022
                      Updated by Thiraja
                      [protected]
                      Apr 04, 2022
                      Updated by Thiraja
                      complaint was not resolved
                      [protected]
                      Helpful
                      Found this helpful?
                      1 Comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        Q
                        QUANTHEXA
                        Jul 24, 2021
                        Resolved
                        Report
                        Copy
                        Resolved

                        Address: Hyderabad

                        I have done TRANSACTION WITH debit card but still not received edge rewards points my mobile [protected] and account number [protected]
                        Aug 11, 2021
                        Complaint marked as Resolved 
                        Axis Bank customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          A
                          Anamika94
                          Jul 23, 2021
                          Resolved
                          Report
                          Copy
                          Resolved

                          My money 10000/- deducted from account which is in axis bank but I didn't get money as transaction failed I SBI ATM. Where should I put my complaint . Also the customer care no. Of both the banks is not working. Help me out.
                          Sep 8, 2021
                          Complaint marked as Resolved 
                          Axis Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Aug 02, 2021
                          Axis Bank Customer Care's response
                          Hi Anamika, we request you to visit the nearest branch and raise a dispute for the referred transaction. Regards, Team Axis Bank
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            N
                            Nolan.desa
                            Jul 23, 2021
                            Report
                            Copy

                            What are sign verf charges ??

                            Money debited for sign verf ... What is sign verf...
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy
                            J
                            Jttifiif
                            Jul 23, 2021
                            Report
                            Copy

                            Address: Ifufhdudu jfudyd hduci hcicihiya

                            Gkifif hdujx gjfjfk me know when you're ready to go home now and will be back in
                            Axis Bank customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              C
                              ckarthik2007
                              Jul 22, 2021
                              Report
                              Copy

                              My credit card ending 8952 my registered mobile no [protected], my email address [protected]@gmail.com
                              Sir my credit card limit rs.152000, my total due is rs. 53649, my unbilled spend amount rs.00 but available limit show rs.28351 the remaining rs.70000/- issue. Today online transaction is rs.70000 but OTP failure so the transaction is not passed but the balance is not show
                              Axis Bank customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                P
                                PrabhuDas Makhija
                                Jul 22, 2021
                                Report
                                Copy

                                I frequently received mail for account statement in the title of prabhudas makhija and sons huf. I like to report that I had never opened any type of account with axis bank.
                                In the past I had approached to your branch near mansi circle ahmedabad but no proper response received.
                                Pl look in the matter, in case any unpleasant situation entire responsibility will lies upon you.

                                Makhija
                                Axis Bank customer support has been notified about the posted complaint.
                                Hi Prabhudas, we request you to share the mobile number for further assistance in the referred matter. Regret the inconvenience caused. Regards, Team Axis Bank
                                Helpful
                                Found this helpful?
                                1 Comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  Sudam ravinder sagar
                                  Jul 22, 2021
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Address: Chandrayangutta

                                  Dear Axis,
                                  This is inform u that my account hot negative balance with out showing in statement and information can u please solve the my negative balance issue as soon as possible
                                  +2 photos
                                  Sep 3, 2021
                                  Complaint marked as Resolved 
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Jul 22, 2021
                                  Updated by Sudam ravinder sagar
                                  Without informing my balance got negative
                                  Verified Support
                                  Aug 03, 2021
                                  Axis Bank Customer Care's response
                                  Hi Sudam, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-acctchgs-1.aspx Please feel free to write back to us in case you have any further queries and we will get back at the earliest. Regards, Team Axis Bank.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit