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Axis Bank Complaints & Reviews

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Updated: Dec 8, 2025
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Axis Bank reviews & complaints page 96

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V
veeshaal pokharkar
Jul 28, 2021
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Home loan

Address: 1st Floor, Ganga Estate, Marunji Road, Hinjewadi, Pune, Maharashtra, 411057

My loan has been sanctioned reference no. 14298342. From last one month I am waiting for disbursement but its disbursed. The builder is repeteadly asking me for loan amount to get disbursed or they will charge me interest. I talked to representative but he respond that project status is not complete for loan disburment however its more than 90% complete. have submitted all the documents and signed the agreement. This is worst quality of service...
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shah aakriti
Jul 27, 2021
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There has been an unauthorized transaction from my debit card of Rs. 1600 on 27 July 2021 (Tuesday). It was not an authorized transaction.

Debit
INR 1600.00
[protected]
PUR/GOOGLE* GAR

I request you to please refund the amount.
Sep 10, 2021
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Aug 02, 2021
Axis Bank Customer Care's response
Hi Aakriti, we request you to share the registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
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    themraj
    Jul 27, 2021
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    I properly closed my Axis Bank Credit Card through Axis bank customer care and I broken and through it but they are charging for the credit card, The worst service not only this bank all the bank have same problem they are the real money heisters.
    Axis Bank customer support has been notified about the posted complaint.
    Jul 27, 2021
    Updated by themraj
    I properly closed my Axis Bank Credit Card through Axis bank customer care and I broken and through it but they are charging for the credit card, The worst service not only this bank all the bank have same problem they are the real money heisters.
    Verified Support
    Aug 02, 2021
    Axis Bank Customer Care's response
    Hi Themraj, we request you to share the registered mobile number for further assistance in the referred matter. Regret the inconvenience caused. Regards, Team Axis Bank
    Aug 05, 2021
    Updated by themraj
    Why I need to pay to you, it is your mistake to close the card from my side I close all the amount and properly have call with the customer care and closed before 8 months after then you make card charge and other charges that not my responsible. If you file case, I have all the evidence with voice record and complaint IDs. Because of your worst service, I don't the Axis bank from now and don't refer to anyone.

    First check the compliant id and response.

    Complient ID: 63162948

    Note: I can able to pay, but why I need to pay for your mistakes, worst bank service.
    [protected], If the things not gone right I close the account simpley.

    Axis Bank Credit Card Theft - Comment #3871351 - Image #0
    themraj's [Complaint's author] reply, Aug 3, 2021
    When this happens from that time I don't use the Axis bank for any transaction.

    Below are compliant ID's

    2020 I closed - 8 Months Ago -- 63162948

    On 21-Jul-2021 --- 68468966

    On July 7 - 68469219

    27 July - 68568527
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      K
      kyash
      Jul 27, 2021
      Resolved
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      Resolved

      Negative balance in savings account
      Sep 10, 2021
      Complaint marked as Resolved 
      Axis Bank customer support has been notified about the posted complaint.
      Verified Support
      Aug 02, 2021
      Axis Bank Customer Care's response
      Hi Kyash, we request you to share the registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
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        P
        Jul 27, 2021
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        Resolved

        I live in warora, dis. Chandrapur. Bank issued me debit card but it expired on June 2021 so please renew the same debit card and dispatch the following address :-
        Yatra ward police quarter in front of neriwala shop, warora .
        Sep 10, 2021
        Complaint marked as Resolved 
        Axis Bank customer support has been notified about the posted complaint.
        Verified Support
        Aug 02, 2021
        Axis Bank Customer Care's response
        Hi Pradip, we request you to share the registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
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          Prashita Chauhan
          Jul 27, 2021
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          Resolved

          Hi team,
          Am getting calls for credit card every 5 mins throughout the day. And every time am getting this from new number can’t even block the calls. This is really harassing me because every 5 mins I have to shout and fight with axis customer care agent to not to call me and explain why I don’t need a credit card. As if I don’t have a life other than explaining myself to axis bank. I so wish I can close my account but unfortunately my employer only sends salary to this bank. Please file my complaint and delete my number from axis database.
          Sep 11, 2021
          Complaint marked as Resolved 
          Axis Bank customer support has been notified about the posted complaint.
          Verified Support
          Aug 02, 2021
          Axis Bank Customer Care's response
          Hi, we regret the inconvenience caused and are open to help you! Please DM us your registered contact number and we will get back at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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            P
            patel faisal
            from Yaval, Maharashtra
            Jul 27, 2021
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            Address: axis bank jambusar

            My name is Inamul Imtiyaz. I am the owner of Haji I Trading Company. The current account of my firm is in Axis Bank. The account number of this is: [protected] Please let us know why these people deduct the amount
            Axis Bank customer support has been notified about the posted complaint.
            Hi Faisal, we request you to share the registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
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              Softecharun
              Jul 27, 2021
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              Resolved

              I have returned an item that i purchased online from Nobero. They have processed the refund and was said that refund will be reflected in account
              Within 5-10 days.

              refund was initiated on July 15th. I have attached bank reference screenshot. I have contacted chat support many times, But there was no proper reply or chat will get disconnected automatically.

              I would like to know on the status of the refund amount and when it will
              get credited to my account.

              Thanks in advance,
              +2 photos
              Jul 27, 2021
              Complaint marked as Resolved 
              Axis Bank customer support has been notified about the posted complaint.
              Verified Support
              Aug 02, 2021
              Axis Bank Customer Care's response
              Hi Arun, we request you to share your registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
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                Pratyush Dhakal
                Jul 26, 2021
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                Address: Sanpada

                Axis bank didnt informed me about the charges in my salary account but deducted the amount Rs 6720 in the name of consolidated charges. Which is illegal
                Axis Bank customer support has been notified about the posted complaint.
                Hi Pratyush, we request you to share the registered mobile number for further assistance in the referred matter. Regret the inconvenience caused. Regards, Team Axis Bank
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                  M
                  Manjit92
                  Jul 26, 2021
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                  Hello My name is Manjit singh Sandhu i use 2 credit cards of axis bank one is flipkart card and other is world privilege credit card on my these cards my limit is 175000+175000 tha total limit is 350000 but now axis bank issue me new 3rd card is axis bank ace credit card but the decrease my limit to 175000 only and merge this limit on my 3 cards i dont know why bank do this with me because i pay my all bills in advance and no any penalty but axis bank do this with me. then i call to customer care 10-20 times but they also dont give any response to me about this and also not registered my complaint. then i send email to nodel officer of axis bank but they also not give me any response. so after this i write complaint on indian PM portal and my complaint is registered i explain all this with proof because i have card statements with proof my every card bill generate different. this is very bad thing for axis bank dont any call no any email even not sms about this action.

                  so i want to tell you please beware from axis bank if you use one card then dont apply any other card because axis bank do a huge scam and give you lot of charges on credit cards but limit is only one and you pay annual fee of 3 credit cards.
                  +2 photos
                  Sep 3, 2021
                  Complaint marked as Resolved 
                  Axis Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Aug 02, 2021
                  Axis Bank Customer Care's response
                  Hi Manjit, we request you to share the registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
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                    Pradeep01kotak
                    Jul 25, 2021
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                    23/07/2021 Iam used your Thuravoor ATM(Cherthala)
                    Time. 7.45pm..
                    I withdraw RS.. 700/-
                    I got the cash withdrawal message from HDFC(Iam account holder of HDFC)
                    But unfortunately same time powe failure happend and ATM shutdown.
                    Not received the money.
                    As of now it is not credited back My account.
                    Transaction id... Swcw8278 cherthala.
                    What can I do...
                    Kindly help

                    Regrds
                    Pradeepkumar. K
                    [protected]
                    Mail id... [protected]@yahoo.com
                    Axis Bank customer support has been notified about the posted complaint.
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                      K
                      kodari
                      Jul 24, 2021
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                      Resolved

                      Flipkart axis bank credit card not supporting online transactions

                      Address: Karimnagar

                      I have flipkart axis bank credit card
                      while any online shoping, I face this problem "Your mobile number is not updated with us for online transactions"
                      but swiping this credit card transacted successfully .
                      How can I shop online, please solve my problem....
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                      sidha saji
                      Jul 24, 2021
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                      Resolved

                      Credit card number ending 3656

                      The bank service is really poor. The customer service is chargeable. And they keep long wait time so that we disconnect the call. Customer service agents disconnect call without any notice or by saying they are transferring call to supervisor. Tried to contact Relationship Manager and she called back and asked to contact customer service for requesting waiver and will get it.

                      Again got back to customer service and they transferred to supervisor who refused to give any amount as waiver.

                      Last month around 600 INR was taken due to a technical glitch by an auto debit from a financial institution. They refuse to accept what happened and do not want to give any money back whatever reasons they say by bank policies.

                      I have been Axis bank customer for more than 5 years now. The service gets poorer each time I contact them. They do not have call track or internal record about a customers communication with them. And argue that we haven't contacted them or phone was not reachable. hence didn't take action. If one branch is asked about the issue they say that we do not handle your account or cant help since your home branch is in another state.

                      Above the looted amount from this bank, we loose call charges and our good energy levels. With the pandemic around, banks and financial institutions behave in such an improper and inhuman manner. I'm going to cancel my account with them ASAP.
                      Sep 22, 2021
                      Complaint marked as Resolved 
                      Axis Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Aug 02, 2021
                      Axis Bank Customer Care's response
                      Hi Sidha, we request you to share the registered mobile number for further assistance in the referred matter. Regret the inconvenience caused. Regards, Team Axis Bank
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                        Sneha Singam
                        Jul 24, 2021
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                        Resolved

                        Fake job offer and paid money but not received any refund

                        Dear sir/ madam,
                        Iam sneha, 24yrs old. I have got scammed.
                        Upi fraud - total amount paid rs.59623.
                        All these total amount paid only through Google pay in one mobile -[protected] by 5 transanctions.([protected]@okhdfcbank)
                        Received a text sms of Axis Bank job hiring via Shine.com call Radhika (HR)-[protected].I called her she said to pay first Rs.100 for security charge for interview then I asked some normal...
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                        281
                        Jul 24, 2021
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                        Hai this is my salary account and i had balance of 7480rs without initimation my account got closed i called cx care and in mobile app also my account is closed only they mentioned. Today is saturday and i have more plans with the balance amount also my family depends on my salary. Please kindly do needful to open my account asap
                        Axis Bank customer support has been notified about the posted complaint.
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                          Thiraja
                          Jul 24, 2021
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                          Resolved

                          Axis bank has specific way to loot customers in the name of charges

                          I was having the funds on same day of EMI but due to axis bank fault..they're keep on raising ecs failed and making me to charged..

                          And no response from the bankside
                          Sep 6, 2021
                          Complaint marked as Resolved 
                          Axis Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Aug 02, 2021
                          Axis Bank Customer Care's response
                          Hi Thiraja, we request you to share your registered contact number so that we may look into your concern and assist you at the earliest. Regards, Team Axis Bank
                          Apr 04, 2022
                          Updated by Thiraja
                          [protected]
                          Apr 04, 2022
                          Updated by Thiraja
                          complaint was not resolved
                          [protected]
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                            Q
                            QUANTHEXA
                            Jul 24, 2021
                            Resolved
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                            Resolved

                            Address: Hyderabad

                            I have done TRANSACTION WITH debit card but still not received edge rewards points my mobile [protected] and account number [protected]
                            Aug 11, 2021
                            Complaint marked as Resolved 
                            Axis Bank customer support has been notified about the posted complaint.
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                              A
                              Anamika94
                              Jul 23, 2021
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                              Resolved

                              My money 10000/- deducted from account which is in axis bank but I didn't get money as transaction failed I SBI ATM. Where should I put my complaint . Also the customer care no. Of both the banks is not working. Help me out.
                              Sep 8, 2021
                              Complaint marked as Resolved 
                              Axis Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Aug 02, 2021
                              Axis Bank Customer Care's response
                              Hi Anamika, we request you to visit the nearest branch and raise a dispute for the referred transaction. Regards, Team Axis Bank
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                                Nolan.desa
                                Jul 23, 2021
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                                What are sign verf charges ??

                                Money debited for sign verf ... What is sign verf...
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                                Jttifiif
                                Jul 23, 2021
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                                Address: Ifufhdudu jfudyd hduci hcicihiya

                                Gkifif hdujx gjfjfk me know when you're ready to go home now and will be back in
                                Axis Bank customer support has been notified about the posted complaint.
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