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Axis Bank Complaints & Reviews

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Updated: Dec 5, 2025
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Axis Bank reviews & complaints page 97

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S
Shruthihc
Jul 21, 2021
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Address: Bangalore
Website: Www.Axisbank.com

I had made a purchase on Amazon using Axis MyZone credit card on 19th October 2020. I cancelled the order immediately and the amount was refunded on 21/10/20 by Amazon. In the meantime I had called Axis bank customer care regarding the EMI charges reversal / cancellation. They had mentioned that it will be taken care by the Amazon. Hence I called Amazon and they mentioned that it should be from Bank side and not their side. Then I called Axis bank customer care again. They mentioned that once the Amazon bank will refund Emi reversal will happen automatically. I waited for so many days and when the credit card statement was generated I could see the emi amount and interest charged. When I called the Axis bank customer care, then they say that I had to raise a request for EMI Reversal. Why wasn’t this told to me on the first call?? I have been trying from 2020, Axis bank is not resolving this issue
Axis Bank customer support has been notified about the posted complaint.
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    Surya Ratan Saha
    Jul 20, 2021
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    Samrat Das [protected] / [protected]

    Offers jobs in west bengal Axis banks and corporate bank, they conduct trainning for this purpose and asking money for trainning
    +1 photos
    Axis Bank customer support has been notified about the posted complaint.
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      Arzumand
      Jul 19, 2021
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      I am persuaded by two of the employees of Shyambazar branch to invest 5 lakh for life time in Max Life insurance company for which I don't have to submit any form 15G or anything else and after my death my nominee will get a reduced amount. They never mentioned that I have to submit life certificate every year otherwise I shall not get benefits further.

      My point is why did they suppress the fact. Secondly when I have deposited 5 lakh why should I need to give life certificate every year ?

      Now I find it would be easier for me to submit form 15 G. I don't have taxable income anyway. I am trapped now.
      Axis Bank customer support has been notified about the posted complaint.
      Jul 19, 2021
      Updated by Arzumand
      It is not resolved in no way
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        arp ohri
        Jul 19, 2021
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        Hi,

        My salaried account is converted to savings account and is showing negative balance but according to RBI circular why this has happened. What kind of cheating is this.
        Axis Bank customer support has been notified about the posted complaint.
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          Pratyush Dhakal
          Jul 19, 2021
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          Address: Sanpada Branch

          This is regard to a salary account which got converted to savings account which I was never informed about, they have the policy that if salary is not deposited for 3 months straight they change it to savings account. Even that was ok for me. But my account in Axis Bank was almost inactive for 1.5 years, it was last month when I deposited 10k and few of my friends deposited some amount too there for starting a NGO working in Blindness prevention.
          Suddenly one day they debited Rs 6720 saying it is consolidate charges, when I enquired the same in their's phone banking services, I was assured that it would be reversed but it has been more than a month.
          1st point I was not aware of the charges or conversion of my a/c into savings. They dont send message for that.
          2nd point if I was aware why would I deposit 10k amount there instead of some other active bank accounts?
          Please help!!
          Jul 19, 2021
          Complaint marked as Resolved 
          I just received a email from Nodal officer who I myself have emailed about the problem. Not resolved till now!!!
          Axis Bank customer support has been notified about the posted complaint.
          I am also witnessing same problem with my Axis account.
          Bank has never informed that they have changed my zero balance(salary account) account to saving account. They have deducted around 5k from my account in the name of consolidated charges.
          This I came to know recently, when I have updated my passbook.
          I am requesting to bank to please refund this amount as soon as possible otherwise have to other action.
          Please help on this .
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            K
            Krahira
            Jul 19, 2021
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            Axis Bank BNA convenience charges

            Address: Sector-90, DLF, Gurgaon

            Rs.100 + GST has been deducted today from my Axis saving account. I have deposited the money in other bank ATM last month but was not intimated about the timing rules, this is not right that you are deducting the money without informing the customer . I am a very loyal and old customer of Axis Bank. Please waive off the charges and request you to return the money.

            Hope, you will revert back and take action regarding this.br...
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            deeptiranjan sarangi
            Jul 19, 2021
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            Address: Baripada axis bank 757001

            Dear sir /ma'am
            I am a credit card holder of axis Bank ending 6630
            They have charged me 928 rs interest wrongly
            Axis Bank customer support has been notified about the posted complaint.
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              Priyanka Beldar
              Jul 19, 2021
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              I had my salary account with axis bank in[protected] post which I had left the company and the account was non-operational. Recently I again activated the account calling customer care (July 1st) and in my account amount was in negative which I had paid off . After few days on[protected] I was been charged with an amount of 6779.66 stating consolidated charges with1220.34 GST summing to amount of 8k which is not an small amount for an medium class user.
              I was not even given an intimation prior deducting so at least I could have justified or you could have sent an notification once account was again reactivated how come an customer come to know who want to access the account will get this sort of surprise.
              I would sincerely and request fully want you to take action on this event as I am in serious need of money . Please also take action on the process so the needy one would not be affected by this sort of bank action. Looking forward for your kind reply.
              Axis Bank customer support has been notified about the posted complaint.
              Jul 19, 2021
              Updated by Priyanka Beldar
              I have my axis bank account in Nariman Point branch
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                Priyanka Beldar
                Jul 19, 2021
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                My first salary account was in axis bank in 2017.I left my job and in last 2 years of pandemic I m not able to maintain the balance and also I did not get any prior intimation to close the account.Now in last week only I restarted my account with amount 8000. Yesterday they have cut all the money from my account and it's now 0. I am not using this account from last 2 years (not had any source to maintain the balance) and now when I m stepping ahead to do some saving with axis bank they are charging me this much which is totally unfair for customer like us(even without prior intimation)
                Axis Bank customer support has been notified about the posted complaint.
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                  Vijuuu
                  Jul 19, 2021
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                  Address: Pilani Rajasthan

                  In April 2021 my account debited by 700rs and now again in June 2021 my account balance debited by 500rs in the name of consolidation charges so what is that can you explain???
                  Axis Bank customer support has been notified about the posted complaint.
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                    Krishna Sp
                    Jul 19, 2021
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                    Address: Atladra Vadodra Gujrat

                    I am Anirudha krishna divakar my account branch is Axis bank Atladra vadodra Gujrat

                    16204.8 Rupees have deducted from my account in Tha name of consolidated charges which I have never been informed through Email, or massage. I have been emailed after deducting Tha money.

                    13732.89 rupees - Consolidated charges
                    2471.91 rupees @18% GST charge
                    Axis Bank customer support has been notified about the posted complaint.
                    Please Solve this Problum
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                      Harishkumararora
                      Jul 19, 2021
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                      I am receiving messages in my phone regarding transactions o[censored]nkown saving bank account. I do not have any account in the bank. I have many times requested bank to correct the detail in their account.
                      Axis Bank customer support has been notified about the posted complaint.
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                        Harishkumararora
                        Jul 19, 2021
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                        I have many times complained to Axis Bank but my problem has not been resolved. I do not know whose account is it but I receive messages in my phone regarding this unknown saving account holder.
                        Axis Bank customer support has been notified about the posted complaint.
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                          Kishore Selvam
                          from Tiruchirappalli, Tamil Nadu
                          Jul 19, 2021
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                          I have salary account in axis bank from my company. Recently I opened the bank statement and I could see the negative balance. Since it is a zero balance account, why I am receiving the negative balance. Request you to help with the same
                          Axis Bank customer support has been notified about the posted complaint.
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                            Aarish Jagga
                            Jul 19, 2021
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                            Hello Team,

                            This dispute is regarding my axis bank account consolidated charges. Very disturbed to have these chargese twice in a month. On starting of this month
                            I got charged Rs. 1153 and then I have been charged Rs 4961+18% gst today which is too higher and unnecessary. I dont know why these guys are making fool o[censored]s. Kindly find the attached screenshot stating charge been deducted.

                            I want my money back. Please help me.

                            Thanks
                            Aarish Jagga
                            Ph. [protected]
                            +1 photos
                            Axis Bank customer support has been notified about the posted complaint.
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                              Krishnaadari
                              Jul 18, 2021
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                              Address: Chodavaram, Visakhapatnam, axis bank, IFSC COSE UTIB0004087

                              I have a saving account in axis bank and they deducted 1700 rupees from my account. Like this every month they are deducting some money. Please help me in this.
                              Axis Bank customer support has been notified about the posted complaint.
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                                SanjayKannan5706
                                Jul 18, 2021
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                                Address: Hasthinapuram

                                I maintained balance more than the required amount but the bank charged me 900rs for nothing
                                Axis Bank customer support has been notified about the posted complaint.
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                                  partheebhan
                                  Jul 18, 2021
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                                  Hi
                                  my name partheebhan

                                  sip folio number [protected]

                                  my foilio details not available at my mf account.

                                  how can i search

                                  who is the responsible person

                                  more than two month account details are not showing

                                  i am much more time contact axis customer care .
                                  executive. person dont know how my account is not showing ..

                                  who is my demate provider.. you know the details send me..

                                  i have open my mf account in axis app.

                                  last 10 mounth not problem happen

                                  now a days money only debit .. not give or show portfolio details ..

                                  ir responsible customer team..
                                  Axis Bank customer support has been notified about the posted complaint.
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                                    R
                                    from Mumbai, Maharashtra
                                    Jul 18, 2021
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                                    Resolved

                                    Account showing Negative balance

                                    Address: Bangalore
                                    Website: Axis Bank

                                    I have a Salary account in axis bank from 2017 and i use to keep minimum balance RS. 1500/-, but now my account is showing negative balance of RS. 7272/- on 18.07.2021 that too after crediting RS.4686/- on the same day....
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                                    nandhakumar91
                                    Jul 18, 2021
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                                    Address: axis bank,tirupur branch

                                    I was open priority savings with axis bank and 5 years before and 2 years before account charges for nonmaintanance balance and when i was open account with bank the marketing person said this account is no charges for non maintain balance but account was negative 3000 rupees and i was not use account 2 years and above.
                                    Axis Bank customer support has been notified about the posted complaint.
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