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Axis Bank Complaints & Reviews

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Updated: May 25, 2026
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Axis Bank reviews & complaints page 97

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S
Softecharun
Jul 27, 2021
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I have returned an item that i purchased online from Nobero. They have processed the refund and was said that refund will be reflected in account
Within 5-10 days.

refund was initiated on July 15th. I have attached bank reference screenshot. I have contacted chat support many times, But there was no proper reply or chat will get disconnected automatically.

I would like to know on the status of the refund amount and when it will
get credited to my account.

Thanks in advance,
Jul 27, 2021
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Aug 02, 2021
Axis Bank Customer Care's response
Hi Arun, we request you to share your registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
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    Pratyush Dhakal
    Jul 26, 2021
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    Address: Sanpada

    Axis bank didnt informed me about the charges in my salary account but deducted the amount Rs 6720 in the name of consolidated charges. Which is illegal
    Axis Bank customer support has been notified about the posted complaint.
    Hi Pratyush, we request you to share the registered mobile number for further assistance in the referred matter. Regret the inconvenience caused. Regards, Team Axis Bank
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      Manjit92
      Jul 26, 2021
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      Hello My name is Manjit singh Sandhu i use 2 credit cards of axis bank one is flipkart card and other is world privilege credit card on my these cards my limit is 175000+175000 tha total limit is 350000 but now axis bank issue me new 3rd card is axis bank ace credit card but the decrease my limit to 175000 only and merge this limit on my 3 cards i dont know why bank do this with me because i pay my all bills in advance and no any penalty but axis bank do this with me. then i call to customer care 10-20 times but they also dont give any response to me about this and also not registered my complaint. then i send email to nodel officer of axis bank but they also not give me any response. so after this i write complaint on indian PM portal and my complaint is registered i explain all this with proof because i have card statements with proof my every card bill generate different. this is very bad thing for axis bank dont any call no any email even not sms about this action.

      so i want to tell you please beware from axis bank if you use one card then dont apply any other card because axis bank do a huge scam and give you lot of charges on credit cards but limit is only one and you pay annual fee of 3 credit cards.
      Sep 3, 2021
      Complaint marked as Resolved 
      Axis Bank customer support has been notified about the posted complaint.
      Verified Support
      Aug 02, 2021
      Axis Bank Customer Care's response
      Hi Manjit, we request you to share the registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
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        Pradeep01kotak
        Jul 25, 2021
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        23/07/2021 Iam used your Thuravoor ATM(Cherthala)
        Time. 7.45pm..
        I withdraw RS.. 700/-
        I got the cash withdrawal message from HDFC(Iam account holder of HDFC)
        But unfortunately same time powe failure happend and ATM shutdown.
        Not received the money.
        As of now it is not credited back My account.
        Transaction id... Swcw8278 cherthala.
        What can I do...
        Kindly help

        Regrds
        Pradeepkumar. K
        [protected]
        Mail id... [protected]@yahoo.com
        Axis Bank customer support has been notified about the posted complaint.
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          K
          kodari
          Jul 24, 2021
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          Address: Karimnagar

          I have flipkart axis bank credit card
          while any online shoping, I face this problem "Your mobile number is not updated with us for online transactions"
          but swiping this credit card transacted successfully .
          How can I shop online, please solve my problem.
          Sep 16, 2021
          Complaint marked as Resolved 
          Axis Bank customer support has been notified about the posted complaint.
          Verified Support
          Aug 02, 2021
          Axis Bank Customer Care's response
          Hi Kodari, we request you to share the registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
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            S
            sidha saji
            Jul 24, 2021
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            Credit card number ending 3656

            The bank service is really poor. The customer service is chargeable. And they keep long wait time so that we disconnect the call. Customer service agents disconnect call without any notice or by saying they are transferring call to supervisor. Tried to contact Relationship Manager and she called back and asked to contact customer service for requesting waiver and will get it.

            Again got back to customer service and they transferred to supervisor who refused to give any amount as waiver.

            Last month around 600 INR was taken due to a technical glitch by an auto debit from a financial institution. They refuse to accept what happened and do not want to give any money back whatever reasons they say by bank policies.

            I have been Axis bank customer for more than 5 years now. The service gets poorer each time I contact them. They do not have call track or internal record about a customers communication with them. And argue that we haven't contacted them or phone was not reachable. hence didn't take action. If one branch is asked about the issue they say that we do not handle your account or cant help since your home branch is in another state.

            Above the looted amount from this bank, we loose call charges and our good energy levels. With the pandemic around, banks and financial institutions behave in such an improper and inhuman manner. I'm going to cancel my account with them ASAP.
            Sep 22, 2021
            Complaint marked as Resolved 
            Axis Bank customer support has been notified about the posted complaint.
            Verified Support
            Aug 02, 2021
            Axis Bank Customer Care's response
            Hi Sidha, we request you to share the registered mobile number for further assistance in the referred matter. Regret the inconvenience caused. Regards, Team Axis Bank
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              Sneha Singam
              Jul 24, 2021
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              Resolved

              Fake job offer and paid money but not received any refund

              Dear sir/ madam,
              Iam sneha, 24yrs old. I have got scammed.
              Upi fraud - total amount paid rs.59623.
              All these total amount paid only through Google pay in one mobile -[protected] by 5 transanctions.([protected]@okhdfcbank)
              Received a text sms of Axis Bank job hiring via Shine.com call Radhika (HR)-[protected].I called her she said to pay first Rs.100 for security charge for interview then I asked some normal...
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              281
              Jul 24, 2021
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              Hai this is my salary account and i had balance of 7480rs without initimation my account got closed i called cx care and in mobile app also my account is closed only they mentioned. Today is saturday and i have more plans with the balance amount also my family depends on my salary. Please kindly do needful to open my account asap
              Axis Bank customer support has been notified about the posted complaint.
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                Thiraja
                Jul 24, 2021
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                Axis bank has specific way to loot customers in the name of charges

                I was having the funds on same day of EMI but due to axis bank fault..they're keep on raising ecs failed and making me to charged..

                And no response from the bankside
                Sep 6, 2021
                Complaint marked as Resolved 
                Axis Bank customer support has been notified about the posted complaint.
                Verified Support
                Aug 02, 2021
                Axis Bank Customer Care's response
                Hi Thiraja, we request you to share your registered contact number so that we may look into your concern and assist you at the earliest. Regards, Team Axis Bank
                Apr 04, 2022
                Updated by Thiraja
                [protected]
                Apr 04, 2022
                Updated by Thiraja
                complaint was not resolved
                [protected]
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                  Q
                  QUANTHEXA
                  Jul 24, 2021
                  Resolved
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                  Address: Hyderabad

                  I have done TRANSACTION WITH debit card but still not received edge rewards points my mobile [protected] and account number [protected]
                  Aug 11, 2021
                  Complaint marked as Resolved 
                  Axis Bank customer support has been notified about the posted complaint.
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                    Anamika94
                    Jul 23, 2021
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                    My money 10000/- deducted from account which is in axis bank but I didn't get money as transaction failed I SBI ATM. Where should I put my complaint . Also the customer care no. Of both the banks is not working. Help me out.
                    Sep 8, 2021
                    Complaint marked as Resolved 
                    Axis Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Aug 02, 2021
                    Axis Bank Customer Care's response
                    Hi Anamika, we request you to visit the nearest branch and raise a dispute for the referred transaction. Regards, Team Axis Bank
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                      Nolan.desa
                      Jul 23, 2021
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                      What are sign verf charges ??

                      Money debited for sign verf ... What is sign verf...
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                      Jttifiif
                      Jul 23, 2021
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                      Address: Ifufhdudu jfudyd hduci hcicihiya

                      Gkifif hdujx gjfjfk me know when you're ready to go home now and will be back in
                      Axis Bank customer support has been notified about the posted complaint.
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                        ckarthik2007
                        Jul 22, 2021
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                        My credit card ending 8952 my registered mobile no [protected], my email address [protected]@gmail.com
                        Sir my credit card limit rs.152000, my total due is rs. 53649, my unbilled spend amount rs.00 but available limit show rs.28351 the remaining rs.70000/- issue. Today online transaction is rs.70000 but OTP failure so the transaction is not passed but the balance is not show
                        Axis Bank customer support has been notified about the posted complaint.
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                          PrabhuDas Makhija
                          Jul 22, 2021
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                          I frequently received mail for account statement in the title of prabhudas makhija and sons huf. I like to report that I had never opened any type of account with axis bank.
                          In the past I had approached to your branch near mansi circle ahmedabad but no proper response received.
                          Pl look in the matter, in case any unpleasant situation entire responsibility will lies upon you.

                          Makhija
                          Axis Bank customer support has been notified about the posted complaint.
                          Hi Prabhudas, we request you to share the mobile number for further assistance in the referred matter. Regret the inconvenience caused. Regards, Team Axis Bank
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                            Sudam ravinder sagar
                            Jul 22, 2021
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                            Resolved

                            Address: Chandrayangutta

                            Dear Axis,
                            This is inform u that my account hot negative balance with out showing in statement and information can u please solve the my negative balance issue as soon as possible
                            Sep 3, 2021
                            Complaint marked as Resolved 
                            Axis Bank customer support has been notified about the posted complaint.
                            Jul 22, 2021
                            Updated by Sudam ravinder sagar
                            Without informing my balance got negative
                            Verified Support
                            Aug 03, 2021
                            Axis Bank Customer Care's response
                            Hi Sudam, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-acctchgs-1.aspx Please feel free to write back to us in case you have any further queries and we will get back at the earliest. Regards, Team Axis Bank.
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                              Shruthihc
                              Jul 21, 2021
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                              Address: Bangalore
                              Website: Www.Axisbank.com

                              I had made a purchase on Amazon using Axis MyZone credit card on 19th October 2020. I cancelled the order immediately and the amount was refunded on 21/10/20 by Amazon. In the meantime I had called Axis bank customer care regarding the EMI charges reversal / cancellation. They had mentioned that it will be taken care by the Amazon. Hence I called Amazon and they mentioned that it should be from Bank side and not their side. Then I called Axis bank customer care again. They mentioned that once the Amazon bank will refund Emi reversal will happen automatically. I waited for so many days and when the credit card statement was generated I could see the emi amount and interest charged. When I called the Axis bank customer care, then they say that I had to raise a request for EMI Reversal. Why wasn’t this told to me on the first call?? I have been trying from 2020, Axis bank is not resolving this issue
                              Axis Bank customer support has been notified about the posted complaint.
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                                Surya Ratan Saha
                                Jul 20, 2021
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                                Samrat Das [protected] / [protected]

                                Offers jobs in west bengal Axis banks and corporate bank, they conduct trainning for this purpose and asking money for trainning
                                Axis Bank customer support has been notified about the posted complaint.
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                                  Arzumand
                                  Jul 19, 2021
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                                  I am persuaded by two of the employees of Shyambazar branch to invest 5 lakh for life time in Max Life insurance company for which I don't have to submit any form 15G or anything else and after my death my nominee will get a reduced amount. They never mentioned that I have to submit life certificate every year otherwise I shall not get benefits further.

                                  My point is why did they suppress the fact. Secondly when I have deposited 5 lakh why should I need to give life certificate every year ?

                                  Now I find it would be easier for me to submit form 15 G. I don't have taxable income anyway. I am trapped now.
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Jul 19, 2021
                                  Updated by Arzumand
                                  It is not resolved in no way
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                                    arp ohri
                                    Jul 19, 2021
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                                    Hi,

                                    My salaried account is converted to savings account and is showing negative balance but according to RBI circular why this has happened. What kind of cheating is this.
                                    Axis Bank customer support has been notified about the posted complaint.
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