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Axis Bank Complaints & Reviews

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Updated: Mar 13, 2026
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Axis Bank reviews & complaints page 99

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Y
YRKR
Jul 15, 2021
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Without informing us, Axis Bank had dedicted 600/- per month from my account for 1 year, simply saying CONSOLIDATED CHARGES for savings account. How can a normal person can pay such amount to bank. I need my money back. Please help me
Axis Bank customer support has been notified about the posted complaint.
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    Ravi Devanampriya
    Jul 14, 2021
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    Dear sir/mam

    I took lone from axis Bank, last 3 months I cont pay from my side. And this month my salary credited to my axis Bank account and they deduct more than 13000, if they cut OK but not showing in my statement. And again it showing 4800Rs minus balance. Today I visited mahadevapura branch they told me to visit loan center, again I visited loan center they told me 1500 something over due is there. I don't know why they are hiding all information. And miss guiding me.
    Axis Bank customer support has been notified about the posted complaint.
    Jul 14, 2021
    Updated by Ravi Devanampriya
    Axis Bank deducting money without our knowledge. Statement showing different balance.

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      Krunal Solanki16
      Jul 14, 2021
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      Dear team,

      Being a loyal customer, holding the salary account since 5 years approx received SMS mentioned below -

      Your a/c no. * has been debited by rs. 59 on 13 July 2021. The a/c balance is rs. *. Info: sign. Verf. Chrgs mandate regst/ stop. and again this charge was cut on 14 July 2021.

      I don't think I have issued any such mandate to verify
      Please help me to understand what is going on with my account? And if it's a fake something could you please stop it immediately and revert the amount immediately.

      Regards,
      Krunal Solanki
      Axis Bank customer support has been notified about the posted complaint.
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        R
        rraghu123
        Jul 14, 2021
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        I did a transaction on Easypay payment gateway on e-nagarpalika website on July 14th 2021 using amazon pay. UPI REF Num is[protected].

        The payment succeeded on amazon pay but failed at easypay end. I got the following message.

        This page can't be displayed. Contact support for additional information.
        The incident ID is:[protected]
        The Event ID is:[protected].

        The amount was debited from my account and still hasn't been reverted. What needs to be done in this case?
        Axis Bank customer support has been notified about the posted complaint.
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          H
          Happy kuru
          from Ludhiana, Punjab
          Jul 14, 2021
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          Bank executive applied flipkart credit card from my mobile app. No confirmation or intimation given to me. After 7 days select card delivered to me. I didn't activated this card and still unused. I have complained in branch and card is deactivated but not cancelled. I want to cancel it. I can not pay unnecessary charges for wrong product delivered.
          Axis Bank customer support has been notified about the posted complaint.
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            V
            Varun Rs
            Jul 14, 2021
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            Hello when I applied for credit card I was told I would be getting Myntra coupan however inam yet to get the coupan

            Could you kindly provide the same
            Axis Bank customer support has been notified about the posted complaint.
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              D
              DATTATRAYA SADHU SURYAWANSHI
              Jul 13, 2021
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              I got this email :

              Dear Customer, INR 59 debited from A/c no. XX2721 on[protected]:42:25 IST at Sign verf chrgs-(UTIB[protected]_. Avl Bal- INR 65850.64. Call [protected] if not done by you - Axis Bank
              If you haven’t done this transaction please click hereOR Call us at[protected],[protected] and Press 0 to report.

              - Transfer funds and pay online in a simple step using UPI. All this with exciting offers. Download Axis Pay today. Click here

              - Have queries? Want to do fund transfers or bill payments? Now do all this with a simple chat. Use Axis Aha! today on Axis Mobile or axisbank.com.

              - Get all your banking needs resolved through one app. Download Axis Mobile today from the App Store/Play Store or give a missed call on [protected] to get the Axis Mobile download link.

              - NRI Customers/Travel currency card customers may call on 24x7 Toll Free numbers click here to know the number basis your country

              - Please do not reply to this mail as this is an automated mail service.

              I wanted to know why My money is debited I did not initiated any transaction or anything like that

              Can you please do the needfull.
              Axis Bank customer support has been notified about the posted complaint.
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                P
                Pooja789
                from Mumbai, Maharashtra
                Jul 13, 2021
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                Address: pune

                Hi,

                This is regarding the amount INR 737.50 deducted from bank Account on 1st July'21.
                these charges seems to be deducted for AXISDIRECT. i do not have any demat account in axis bank.

                my salary account was opened by my company where i work and the demat account was provided free of cost . this is from dec.2017.
                i have never used the account from last 3.5yrs and now they have charged my demat account which seems to be inactive and one more account seems to be active which i have never requested for.

                kinldy look in to it and provide the money deducted for no reason back to my account.
                Axis Bank customer support has been notified about the posted complaint.
                I have not yet received any call from axis bank. could you update on status of query. Thanks!
                Hi,

                is anyone about to reply ?????????????
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                  N
                  Neo Kashyap
                  Jul 13, 2021
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                  Axis Bank fastag suspension

                  I am waiting since 3 to 4 months but fastag suspension is not clear till date..I had raise a lots of complaint trought email but no solution..I have waisted lots of money regarding toll plazaa...
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                  S
                  Srinivas Rao S
                  Jul 12, 2021
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                  For NOC against One time settlement on credit card overdues

                  Dear Sir/mam,
                  I had been credit card on Axis bank during 2006-07 or 2007-08.I had my salary account on same bank due to my serviceable transfer to field posting in J&K during the year 2009.I lost my credit card may b 2009 or 2010. i don't know that at that time some body get and misused that.Due to field service my salary account opened on SBI under DSP saving facilitate due to Defense service. Now during the my last leave I approached...
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                  Sarvesh Monish
                  Jul 12, 2021
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                  Top-up for garena but the diamond not come to my id so I want refund my money
                  Axis Bank customer support has been notified about the posted complaint.
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                    M
                    M C Philip
                    Jul 11, 2021
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                    Address: a 103 swati florence , south bopal ahmedabad 380058

                    UNable to understand your policies and practices. Without getting my debit card how come you had deducted its charges from my account for which i sincerely regret.
                    secondly no sms is being received since last two days for any payments or receipts from your bank for which again you had deducted in advance the sms charges
                    If such is the case please send in your terms and conditions for closure of my accounts with AXIS once for all as I wish to completely close mine and my families account with axis bank
                    Axis Bank customer support has been notified about the posted complaint.
                    Hi, we will help you sort this out. Please DM us your registered contact details and we will reach out to help you at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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                      N
                      Nawaz Sk
                      Jul 10, 2021
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                      Two weeks ago I applied for a Flipkart Axis bank credit card from Flipkart application. They took video KYC and requested documents that I submitted at the earliest. After all this I got an email from Axis bank saying:

                      Thank you for applying for Axis Bank Credit Card, the final decision will be communicated within 72 hours

                      This email was sent on July 5th, today is 10th July and yet I haven't received any update from Axis bank.
                      Axis Bank customer support has been notified about the posted complaint.
                      The registered email that I used for the application is [protected]@gmail.com
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                        P
                        pushpevoda
                        Jul 10, 2021
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                        I PUSHPENDRA CHAUHAN purchased a product on EMI from Flipkart on AXIS BANK CREDIT CARD (Credit Card No-[protected]) in January 3rd 2021.
                        from that date AXIS BANK has been deducted my money for no purpose, I have been paid Rs. 700 as late fee, EMI jump fee etc. I don't know why nut AXIS BANK policies are the worst from all the banks. Once I asked the executive of AXIS BANK they told me to activate the AUTODEBIT but after that the situation is same the software is not deducting the EMI itself. When I enable the AUTODEBIT then I can feel relax that the money will AUTODEBIT. Even its executive is saying the AUTODEBIT is not enable from your side but I have screenshot that is showing AUTODEBIT is enable. I have attached that screenshot with this complaint. But nothing happened from there and they are forcing us to pay extra charges, I will say they are charging illegal charges. They are doing own will.
                        For the EMI they never warn me, they never notify me a single message that your EMI is due please pay it. All are their faults, their software's loopholes but they are imposing on me all their faults.

                        Kindly take a strict action against it and I want my money back which I have been paid to AXIS BANK. Thanks.
                        Axis Bank customer support has been notified about the posted complaint.
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                          Mkyadav@mihir
                          Jul 10, 2021
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                          I purchased oil from shiv service station dwarka Delhi, Rs 374, their are my transaction status cancelled but not reverse my money in my axis account on 11 may 2021.
                          I'm complained this matter on axis customer service [protected] on dt 15 may 2021 and complained number is SAK[protected], but till 10 July 21 I'm not refund my payment.
                          Axis Bank customer support has been notified about the posted complaint.
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                            D
                            DHINESH S K
                            Jul 9, 2021
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                            I already registered my mobile number with the axis bank. When I do a payment by credit card but I can't get otp for payment and I get a message of 'mobile number is not updated for online transactions'. But I have already registered my mobile number with the bank. Even I have visited the bank and they responded to contact the customer care. But when I tried several times with the customer care, the problem is still happening
                            Axis Bank customer support has been notified about the posted complaint.
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                              loveom
                              Jul 9, 2021
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                              Address: merino industries guesthouse room no.-12 1st floor,bagalur road kalahstipuram near by green velly school 635103
                              Website: [email protected]

                              Stop my personal loan as the interest rate is getting very high for the last two years I am very upset and I am unable to pay dues due to covid-19..

                              That's why I request you to close my personal loan account by giving me 30% discount by filling the balance in my account.
                              Axis Bank customer support has been notified about the posted complaint.
                              Jul 09, 2021
                              Updated by loveom
                              Stop my personal loan as the interest rate is getting very high for the last two years I am very upset and I am unable to pay dues due to covid-19.i m not paying interested rate ...no job in my hand..
                              Jul 09, 2021
                              Updated by loveom
                              Dear axis bank,
                              wrong calucations and excess recovery loan account---ppr[protected]

                              i request u sir.Stop my personal loan as the interest rate is getting very high for the last two years I am very upset and I am unable to pay dues due to covid-19.i m not paying interested rate ...no job in my hand..
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                                S
                                shyam4560
                                Jul 9, 2021
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                                Resolved

                                For past 2 month, I’m unable to use Flipkart Axis Credit Card on Payzapp. On submitting OTP, it just says transaction declined by bank. Everywhere else this card works fine (both offline and online even on amazon smile).
                                I already contact Axis Bank once, they refused to acknowledge any such issue and just told me to use the card again after 2 hours. However again same thing..
                                Dec 15, 2021
                                Complaint marked as Resolved 
                                Axis Bank customer support has been notified about the posted complaint.
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                                  caravan123
                                  Jul 9, 2021
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                                  I was debited an amount of Rs 335 as adjustment entry on 5/7/21 by Axis bank from FASTag account
                                  My vehicle had passed Paliyekkara toll plaza in Thrissur district in Kerala on 2/7/21.At that time I had a balance of 155 rupees in my fastag account
                                  On 5/7/21 they debited 335 rupees stating adjustment entry and now repeated messages are coming asking me to remit 255 rupees as it is overdrawn.Kindly look in to the matter and do the needful

                                  My Vehicle No. in fastag :MAKGM663LE4000656
                                  My Phone No.[protected]
                                  Axis Bank customer support has been notified about the posted complaint.
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                                    M. Panindranatha Reddy
                                    Jul 8, 2021
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                                    Address: Proddutur Axis Bank

                                    Today I had a debit of ECOM PUR/GOOGLE from my Axis bank account. This appears as an unauthorized transaction to me. Please take the necessary action and let me know until when I can get my money back
                                    Axis Bank customer support has been notified about the posted complaint.
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