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Axis Bank Complaints & Reviews

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Updated: Mar 13, 2026
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A
ABHIMANYU MAHESHWARI
from Basi, Rajasthan
Dec 24, 2019
Resolved
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Address: Ajmer, Rajasthan, 305901

I have applied for axis fastag on 25th november 2019, but after few days i received a mail from etc. Axisbank stating that my payment for fastag was unsuccessful and i will receive the refund amount in 7 working days but till today 24th december 2019, i have not received my refund amount.
Transaction id for payment is : [protected]
Receipt number is :[protected]
Jan 24, 2020
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Dec 24, 2019
Axis Bank Customer Care's response
Hi, we regret the inconvenience caused and thank you for choosing Axis Bank for your Fastag requirement. Due to overwhelming demand, there is a slight delay in processing your request for the issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We appreciate your patience in the interim. Regards, Team Axis Bank
I don't need FASTAG of Axis Bank now because I have got my FASTAG from some other company, I just want my Amount to be refunded.
Customer will not wait for such long time. So Please refund my Amount of Rs 200/- immediately.
Axis Bank Customer Care's response, Dec 24, 2019
Verified Support
Hi, we request you to contact our FASTag helpline number at 18004198585 for further assistance in the referred matter. Regret the inconvenience caused. Regards, Team Axis Bank.
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    teja2245
    from Manuguru, Telangana
    Dec 24, 2019
    Resolved
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    Resolved

    Address: 518543

    This compaint is regarding axis bank fast tag. There is issue of non receiving physical tag.
    I had applied for fast tag on 15th nov 2019. It was mentioned that tag will be received within 7 working days from date of appliction. But till today i didn't received tag in physical form.

    There is no tracking option is available on axis bank fast tag site.
    Jan 26, 2020
    Complaint marked as Resolved 
    Axis Bank customer support has been notified about the posted complaint.
    Dec 24, 2019
    Updated by teja2245
    This is the vehicle number for which i have applied fastag for AP28DU2115
    Verified Support
    Dec 24, 2019
    Axis Bank Customer Care's response
    Hi, we regret the inconvenience caused and thank you for choosing Axis Bank for your Fastag requirement. Due to overwhelming demand, there is a slight delay in processing your request for the issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We appreciate your patience in the interim. Regards, Team Axis Bank
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      K
      KGRAO
      from Gurgaon, Haryana
      Dec 24, 2019
      Resolved
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      Address: B-1/601 HYDE PARK SEC 35G KHARGHAR NAVI MUMBAI, 410210

      I have applied for the fastag from axis bank fastag portal. I have already paid all the charged but i didn't get any response from axis bank.
      I have just received reference id but the physical fastag is not received from bank and their customer service number is also not reachable. They should provide a tracking number or sms which clarify the current status of fastag.

      Also i have been charged 400 against which 200 only loaded and my bal is 200 as per the sms message. Where is free fast tag? Please explain or refund me back
      Jan 24, 2020
      Complaint marked as Resolved 
      Axis Bank customer support has been notified about the posted complaint.
      Verified Support
      Dec 24, 2019
      Axis Bank Customer Care's response
      Hi, we regret the inconvenience caused and would like to request you to write to etc.[protected]@axisbank.com for us to check & assist further. Regards, Team Axis Bank.
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        M
        mrityunjay kushwaha
        from Mandleshwar, Madhya Pradesh
        Dec 24, 2019
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        Address: 452001

        I have salary account in axis bank from my first company after coming out of company i never used that account and i am went out of new company for working. I called customer care to close account. But they told need to come to own branch. I received every time message as your account balance is zero and now also came like that. Now i am went to branch for asking closing of account they told you have negative balance for not maintaining minimum balance we kept negative balance. I shown my messages they given zero balance. They are told that is our business policy. My friend told that as per rbi no negative balance in savings account. I went another time for showing and closing that account but they told why we need to follow those rules. And we didn't received any instructions like that from our bank so you need to clear negative balance to close it.
        Axis Bank customer support has been notified about the posted complaint.
        Dec 24, 2019
        Updated by mrityunjay kushwaha
        and no any information to negative bal
        Verified Support
        Dec 24, 2019
        Axis Bank Customer Care's response
        Hi, we request you to share your registered mobile number, for further assistance. Regards, Team Axis Bank.
        Dec 25, 2019
        Updated by mrityunjay kushwaha
        [protected]
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          R
          rajanichaman
          from Ghaziabad, Uttar Pradesh
          Dec 24, 2019
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          Address: Nehru Nagar Ghaziabad, Ghaziabad, Uttar Pradesh, 201001

          In account number [protected].
          Huge charges rs 3600/- on 14/12/2019 against cash transactions. Although it was pre-discussed before widhdrol. No charges were communicated and suggest me to take cash in 2 days. Now i am facing issue. A debit of rs 3600 + gst has been raised.
          Commitment failure. Please help to revert my charges
          Regards
          Chaman singh
          Axis Bank customer support has been notified about the posted complaint.
          Verified Support
          Dec 24, 2019
          Axis Bank Customer Care's response
          Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-acctchgs-1.aspx Please feel free to write back to us in case you have any further queries and we will get back at the earliest. Regards, Team Axis Bank.
          Jan 01, 2020
          Updated by rajanichaman
          31-DEC-19 21:37:17 [protected] 6.00
          31-DEC-19 21:37:16 [protected] 6.00
          31-DEC-19 21:37:16 [protected] 6.00
          31-DEC-19 21:37:15 [protected] 6.00
          31-DEC-19 21:36:44 [protected] 6.00

          Jan 01, 2020
          Updated by rajanichaman
          No solution yet
          Asix bank fastag replease ment request is 5 /12/2019 tarikh se kar raha hu magar muze abhi tak fastag nahi mila he
          Asix wallet ID [protected] isINR333.5 Ganesh Gaikwad pune my adress Uruli kanchan, tupe vasti haveli pune 412202, contact nu [protected]AsixbankMyrechargeID[protected]MH12QY7922 Mytagid34161FA820328A[protected]
          OmGanesh's reply, Dec 21, 2019
          My fastag replease ment request magar muze abhi tak nahi mila he me 5/12/2019 se cumplet kar raha hu na
          Axis Bank Customer Care's response, Dec 24, 2019
          Verified Support
          Hi, we regret the inconvenience caused and thank you for choosing Axis Bank for your Fastag requirement. Due to overwhelming demand, there is a slight delay in processing your request for the issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We appreciate your patience in the interim. Regards, Team Axis Bank
          I have applied for the fastag from axis bank fastag portal. I have already paid all the charged but i didn't get any response from axis bank. I have just received customer id & wallet id but the physical fastag is not received from bank and their customer service number is also not reachable.
          Axis Bank Customer Care's response, Dec 24, 2019
          Verified Support
          Hi, we regret the inconvenience caused. Due to overwhelming demand, there is a slight delay in the processing of your request for issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We appreciate your patience in the interim. Regards, Team Axis Bank.
          Sir mane FASTag order kiya tha ab mera FASTag nhi aa ya or mere car ka no HR26D0084 hai or mere wallet id is [protected] register no is
          [protected]
          or mera fast abhi nhi mila or mera complaint no is sr[protected]
          date is 27/11/2019
          Axis Bank Customer Care's response, Dec 24, 2019
          Verified Support
          Hi, you can track your application status on the Bluedart website by simply entering your vehicle number (VRN) as the reference number. The tags will be delivered at your dispatch address. Regards, Team Axis Bank.
          I Santosh Narute purchase fasttrack from u on 14 dec but till date i have not received my fasttrack. Please give me update
          My details
          Veh no MH12NU9850.
          Fastag a/c no. [protected]
          Thanks.
          Axis Bank Customer Care's response, Dec 24, 2019
          Verified Support
          Hi, you can track your application status on the Bluedart website by simply entering your vehicle number (VRN) as the reference number. The tags will be delivered at your dispatch address. Regards, Team Axis Bank.
          Hi,

          I've received this message which says that my account is being debited with Rs. 118 on 17th December 2019. Info: Sign. Verf. Chrgs Mandate Regst/ Stop. Call [protected] for dispute.

          I don't think I have been subscribed or opted for anything as such. Please help me fix this issue.

          Thanks,
          Rithika
          Axis Bank Customer Care's response, Dec 24, 2019
          Verified Support
          Hi, we are here to help! Please share with us your registered contact details and we will get back to you at the earliest.
          Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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            S
            sureshteena
            from Coimbatore, Tamil Nadu
            Dec 24, 2019
            Resolved
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            Resolved

            Address: 1 /3 Annamalai Nagar, 4 th Street ,Sowripalayam, Coimbatore -, Coimbatore, Tamil Nadu, 641028

            I had applied for fastag from your website, i received a message from your bank that it has been sent via bluedart and had an awb as my car number.
            But the bluedart fetches no records when i put in my details, rather i also wrote to you on etc. [protected]@axisbank.com on 18th dec and have been calling your toll free number [protected], but to no avail. (Mh47a7185)
            Kindly advice

            Regards

            S. Louis
            [protected]
            Jan 28, 2020
            Complaint marked as Resolved 
            Axis Bank customer support has been notified about the posted complaint.
            Verified Support
            Dec 24, 2019
            Axis Bank Customer Care's response
            Hi, we regret the inconvenience caused. Due to overwhelming demand, there is a slight delay in processing of your request for issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We appreciate your patience in the interim. Regards, Team Axis Bank.
            I did not received my fastag as i applied on[protected]. I received a message on has been dispatched on[protected] with wallet id number [protected]. But still fastag not received.
            Axis Bank Customer Care's response, Dec 24, 2019
            Verified Support
            Hi, we regret the inconvenience caused. Due to overwhelming demand, there is a slight delay in processing of your request for issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We appreciate your patience in the interim. Regards, Team Axis Bank.
            I applied for fasttag from axix bank and was allotted wallet ID [protected] & received message on 10.12.19 that fast tag has been dispatched. But I have not received it till date. As the fasttag has been implemented I am facing issues. I found no proper mechanism for redresal of grievances except a toll free no which never gets answered
            Axis Bank Customer Care's response, Dec 24, 2019
            Verified Support
            Hi, we request you to write to us at [email protected]. Regret the inconvenience caused. Regards, Team Axis Bank.
            I have booked fast tag on 6th dec 2019. I have received message of despatch of card on 13 dec 2019. Yet no tracking details given. Helpline number[protected] is not useful/only music pays after two ivr option.
            200rs deposited
            Axis Bank Customer Care's response, Dec 24, 2019
            Verified Support
            Hi, we regret the inconvenience caused. You can track your application status on the Bluedart website by simply entering your vehicle number (VRN) as the reference number. The tags will be delivered at your dispatch address. Regards, Team Axis Bank.
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              V
              viju8588
              from Bengaluru, Karnataka
              Dec 23, 2019
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              I have recharged my axis fasttag account through UPI wallet (Google pay), However, same has not been credited to my axis fasttag account.

              I spoke to axis customer care regarding this issue and as suggested by customer care executive I sent email with all the details to etc.[protected]@axisbank.com. However, mail is not getting deliver to this email ID.

              Transaction details for the same has been attached for your reference.

              Kindly check and resolve the same as soon as possible.
              Axis Bank customer support has been notified about the posted complaint.
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                V
                VijayMRaj
                from Hyderabad, Telangana
                Dec 23, 2019
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                Address: Hyderabad, Telangana, 500016

                Hello,
                I have made a Rs. 40, 000 transaction from my Axis bank account on[protected] through internet banking to Bank of Baroda account. The amount is debited in Axis but failed to be credited into the Bank of Baroda. The transaction status shown is SUSPECT status. I'm in urgent need of transaction.
                Please resolve this issue as soon as possible.
                Axis Bank customer support has been notified about the posted complaint.
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                  A
                  Amarjeet Kumar Thakur
                  from Motihari, Bihar
                  Dec 23, 2019
                  Resolved
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                  Resolved

                  Address: Sheoganj, Aurangabad, Bihar, Bulandshahr, Uttar Pradesh, 824103

                  Dear sir/mam
                  I inform to you i am so frosted to axis bank credit cart department. Am previous five month continuously receive massage in e-mail and mobile related to my axis bank my zone card out standing balance statement ending xx57. But yet i have not used & received any type of credit card. So i am take finally decision to close own axis bank account and fir in police station of axis bank department.
                  So requested to you please remove, cancel and block all detail & information about credit card from axis bank. Because i have never apply for any credit card.
                  Jan 23, 2020
                  Complaint marked as Resolved 
                  Axis Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Dec 23, 2019
                  Axis Bank Customer Care's response
                  Hi, we are here to help! Please share your registered contact details and we will get back to you at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account-related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
                  I have booked fast tag on 3rd Dec 2019. I have received message of despatch of card on 10 dec 2019 via Bluedart AWB no NO.TN18E0007 tracking details given. As of today card not delivered and Bluedart status check says item not found.

                  Please advise on my fastag card.
                  Axis Bank Customer Care's response, Dec 24, 2019
                  Verified Support
                  Hi, we regret the inconvenience caused and thank you for choosing Axis Bank for your Fastag requirement. Due to overwhelming demand, there is a slight delay in processing your request for the issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We appreciate your patience in the interim. Regards, Team Axis Bank
                  Ramar14's reply, Jan 21, 2020
                  Still not received FASTag. Please provide me the tracking details for delivery of Fastag

                  Ramar14
                  I have applied fastag on November 28th but didn’t receive fastag address
                  My vehicle no-AP09BH4446
                  Axis Bank Customer Care's response, Dec 24, 2019
                  Verified Support
                  Hi, we regret the inconvenience caused. Due to overwhelming demand, there is a slight delay in the processing of your request for issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We appreciate your patience in the interim. Regards, Team Axis Bank.
                  I have booked fast tag on 29th nov 2019. I have not received any message of despatch of card . Yet no tracking details given. Helpline numbe is not useful/only music pays after two ivr option.
                  my wallet ID is [protected]
                  Axis Bank Customer Care's response, Dec 24, 2019
                  Verified Support
                  Hi, we regret the inconvenience caused. Due to overwhelming demand, there is a slight delay in the processing of your request for issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We appreciate your patience in the interim. Regards, Team Axis Bank.
                  I applied fasttag on axis bank web site almost 2 weeks back still i haven't received it. I tried reaching customer care, they have given another number [protected] which is not working. I haven't received any update from axis bank yet

                  I tried checking on blue dart also, it's not showing any details
                  Axis Bank Customer Care's response, Dec 24, 2019
                  Verified Support
                  Hi, we regret the inconvenience caused. Due to overwhelming demand, there is a slight delay in processing of your request for issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We appreciate your patience in the interim. Regards, Team Axis Bank.
                  Cust ID for ETC :[protected]

                  Fastag not received. Applied on 7th Dec, through Axis bank and paid Rs. 203.60 By credit card.

                  URVESH
                  Axis Bank Customer Care's response, Dec 24, 2019
                  Verified Support
                  Hi, we regret the inconvenience caused and thank you for choosing Axis Bank for your Fastag requirement. Due to overwhelming demand, there is a slight delay in processing your request for the issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We appreciate your patience in the interim. Regards, Team Axis Bank
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                    K
                    kumaragurusathyamoorthy
                    from Chennai, Tamil Nadu
                    Dec 23, 2019
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                    Address: Chennai, Tamil Nadu, 600091

                    I have an Vijaya bank account and Ac no:[protected]. I tried to withdraw Rs2000/- from my account from axis bank ATM near Sunambu kollathur at11.54 am on 22/12/2019. Once Transaction was shown successful but 2000/-Rs not came out. And amount have been deducted from my account without receipt of cash.
                    ATM_ID:SWCW08315
                    RRNO:[protected]

                    Plz look into the matter and transfer the amount of Rs2000/- to my account.

                    Thanks.
                    Kumaraguru.S
                    Axis Bank customer support has been notified about the posted complaint.
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                      ujjwaljain
                      Dec 23, 2019
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                      Address: B-805 VENKATESH KIRTI BALAJI COMPLEX 150 FEET ROAD NR FLYOVER BRIDGE BHAYANDER WAST, Thane, Maharashtra, 401101

                      I still have not received credit of Rs 25152.00 in my Axis bank credit card so far even after 12 days of order cancellation.I cancelled order from Amazon on 11th Dec, 2019.
                      Amazon has shared refund reference no # 045527, but its still not got credited in my card. now my credit card statement has been generated and Axis bank asking me to pay for cancelled transaction also. Who is going to pay interest on credit dues now?
                      Axis bank is not able to find my refund and amazon is claiming the refund.Need my refund of Rs 25152.00 immediately on Axis bank credit card.
                      Axis Bank customer support has been notified about the posted complaint.
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                        S
                        Sudheesh Gk
                        from Bengaluru, Karnataka
                        Dec 23, 2019
                        Resolved
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                        Resolved

                        fastag is blacklisted

                        Address: L312, 4TH FLOOR, OAKWOOD RESIDENCY, PANATHUR, 560103

                        Hi,

                        I have fastag id and its active as per customer care. Whenever i am at toll plaza, machine does not read my account and i had to pay cash. I am facing this for last 2 months. Contacted axis bank customer care and raised request - sr[protected] and no solution. Each person in customer care gives different points and no solutions till now...
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                        krishkumaraguru
                        from Chennai, Tamil Nadu
                        Dec 23, 2019
                        Resolved
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                        Address: Chennai, Tamil Nadu, 600091

                        I have an vijaya bank account and ac no:[protected]. I tried to withdraw rs2000/- from my account from axis bank atm near sunambu kollathur at11.54 am on 22/12/2019. Once transaction was shown successful but 2000/-rs not came out. And amount have been deducted from my account without receipt of cash.
                        Atm_id:swcw08315
                        Rrno:[protected]

                        Plz look into the matter and transfer the amount of rs2000/- to my account.

                        Thanks.
                        Kumaraguru. S
                        Jan 25, 2020
                        Complaint marked as Resolved 
                        Axis Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Dec 24, 2019
                        Axis Bank Customer Care's response
                        Hi, we request you to refer to the following link https://application.axisbank.co.in/webforms/axis-support/sub-issues/atmminimumcashwithdrawallimitminimumcashwit.aspx for information on the same. Regards, Team Axis Bank.
                        Sir I had applied for fastag on 11th Dec .. I got acknowledgement as will be delivered in 7 days. However it is 9th day not yet received and not even info regarding dispatch also. My urn no is in attached image. Please do needful as fastag has become mandatory since 15th Dec.
                        Axis Bank Customer Care's response, Dec 24, 2019
                        Verified Support
                        Hi, we sincerely regret the inconvenience caused. Due to overwhelming demand, there is a slight delay in the processing of your request for the issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We thank you for choosing Axis Bank for your Fastag requirement and appreciate your patience in the interim. Regards, Team Axis Bank.
                        Narahari B's reply, Dec 26, 2019
                        Thank you for support, as I received Fastag very next day upon complaint. At least I If I had got notification regarding dispatch of Fasttag I wouldn't have raised complaint. Happy that Received in 10 days.
                        Hi team,

                        I applied for fasttag via axis band app by pay 400 rs
                        I got the wallet id but having no information about the delivery status .
                        Can you please let me know from where I can get the status of delivery by wallet id
                        Axis Bank Customer Care's response, Dec 24, 2019
                        Verified Support
                        Hi, we regret the inconvenience caused. Due to overwhelming demand, there is a slight delay in processing of your request for issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We appreciate your patience in the interim. Regards, Team Axis Bank.
                        I have purchased FASTag from Axis Bank on 03 DEC 2019. I am alloted with ID. But till date (17 Dec 2019) I have not received my FASTag to display in my vehicle.

                        Kindly intimate how to contact Axis Bank FasTag and also how to track it
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                          M
                          muneer.a
                          from Guruvayur, Kerala
                          Dec 22, 2019
                          Resolved
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                          Resolved

                          Address: Kollam, Kerala, 691005

                          Dear sir/madam,
                          Ihad applied for fast tag on december 14th, fast tag has been activated online but i have not yet received physical tag. A notification which i received said within 7 working days it will be dispatched ; since i received notification and there appears to be no sign of tag dispatch. Kindly look into the issue. Following are the fast tag details

                          Account type retail
                          Wallet id :[protected]
                          Cust id:[protected]
                          Jan 23, 2020
                          Complaint marked as Resolved 
                          Axis Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Dec 23, 2019
                          Axis Bank Customer Care's response
                          Hi, we regret the inconvenience caused. you may also write to us at etc.[protected]@axisbank.com. Regards, Team Axis Bank.
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                            V
                            from Shirdi, Maharashtra
                            Dec 22, 2019
                            Resolved
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                            Resolved

                            Address: Axis Bank ,Head Office, 423109

                            This complaint is regarding axis bank fast tag. There is issue of non receiving physical tag.
                            I had applied for fast tag on19th dec 2019. It was mentioned that tag will be received within 7 working days from date of application. But till today i didn't received tag in physical form. I got mail with wallet id and etc customer id.

                            There is no tracking option is available on axis bank fast tag site./bluedart.
                            Fastag a/c no.[protected]

                            Vikas shivgaje
                            Shirdi-423109
                            Cell-[protected]
                            Jan 23, 2020
                            Complaint marked as Resolved 
                            Axis Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Dec 23, 2019
                            Axis Bank Customer Care's response
                            Hi, we sincerely regret the inconvenience caused. Due to overwhelming demand, there is a slight delay in the processing of your request for the issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We thank you for choosing Axis Bank for your Fastag requirement and appreciate your patience in the interim. Regards, Team Axis Bank.
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                              Ankur_1285
                              from Noida, Uttar Pradesh
                              Dec 22, 2019
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                              Address: Gautam Buddh Nagar, Uttar Pradesh, 201304

                              I have applied for the axis bank fastag on 6th dec. 200 bucks were deducted, however neither a wallet id has been generated as of now nor it has been dispatched from the last 16 days now. This is a pathetic service, as i am not sure why money was not refunded, if there has been no information shared with me yet. I have to travel out of town in next 3 days now, so tell me what should i do, wait in a long queue and start abusing axis bank for such a pathetic service or will i get any revert soon.. Attached is the payment receipt.
                              Axis Bank customer support has been notified about the posted complaint.
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                                D
                                Dunga haribabu
                                from Hyderabad, Telangana
                                Dec 22, 2019
                                Resolved
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                                Resolved

                                Address: 532401

                                I have booked my fast tag on dec 1st 2019. I have received message of despatch details on same day but not yet no tracking details given. Helpline number is not useful/only music pays after two ivr option.
                                Service request is closed without any escalation and reason.
                                Rs. 200 as deposit has siphoned up by axis bank.
                                And also sent mail on dated 20th dec
                                Interaction i'd is[protected]
                                Wallet i'd is [protected]
                                Vehicle number ap39w9537
                                Jan 28, 2020
                                Complaint marked as Resolved 
                                Axis Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Dec 23, 2019
                                Axis Bank Customer Care's response
                                Hi, due to overwhelming demand, there is a slight delay in processing of your request for issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We appreciate your patience in the interim. Regards, Team Axis Bank
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                                  S
                                  Subhadeep Chakraborty 92
                                  from Kolkata, West Bengal
                                  Dec 21, 2019
                                  Resolved
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                                  Resolved

                                  credit card recovery legal notice

                                  Address: 2/5, Nathpara, Brahmapur, Garia, Kolkata- 700084, Kolkata, West Bengal, 700084

                                  I received a legal notice today from o m gujar law chambers about my axis bank my zone credit card dues. I failed to pay the due amount for past 5 or 6 months and i admit my mistake but bank did not even contacted me or sent any recovery agents for collection. Instead they directly sent a legal notice which completely gives such legal action statements that is actually a mental and physical threat for me. I can even sense a feeling of getting...
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                                  Mdhus@in
                                  from Mumbai, Maharashtra
                                  Dec 21, 2019
                                  Resolved
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                                  Resolved

                                  Address: Crawford market. Sherif devji street., 203/205 cream apartment flat no 403, Mumbai City, Maharashtra, 400003

                                  Hello axis bank. Today i got a mesg that rs 51.88 has been deducted from your account on 21st december 2019. Info - tips dcg dt. I want want to what kind of service are you guys providing? Other banks gives interest and you people keep on deducting our money. I want my money credited to my account.
                                  Account name - mahmud hussain
                                  Registered number - [protected]
                                  Jan 26, 2020
                                  Complaint marked as Resolved 
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Dec 23, 2019
                                  Axis Bank Customer Care's response
                                  Hi, we request you to contact our phone banking team at[protected]/[protected] & our executives shall assist you further. Regards, Team Axis Bank.
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                                    A
                                    Abhimanyu .Mohapatra
                                    from Delhi, Delhi
                                    Dec 21, 2019
                                    Resolved
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                                    Resolved

                                    Address: UNIT 8, Khordha, Odisha, 751012

                                    Date of incident - 9th dec 2019
                                    Client number - [protected]
                                    Lead id : axis bank fast tag[protected]

                                    Fastag was ordered on 9th dec and there is no delivery status.

                                    How to check the fastag delivery status.

                                    Kindly let me know the steps to check the status and delivery time for the fastag.

                                    Also the toll free number for fastag is not working. Have tried calling number of times but there is no response.

                                    Kindly assist.
                                    Complaint status
                                    Jan 24, 2020
                                    Complaint marked as Resolved 
                                    Axis Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Dec 23, 2019
                                    Axis Bank Customer Care's response
                                    Hi, you can track your application status on the Bluedart website by simply entering your vehicle number (VRN) as the reference number. The tags will be delivered at your dispatch address. Regards, Team Axis Bank.
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