Axis Bank Complaints & Reviews

Dear sir,
I have applied for fastag rfid through your website and the payment is completed. However, the item is not received yet. On further communication, the mail received from your department indicates that the item is despatched through blue dart courier company but on verification blue dart indicates there is no such consignment booked with them.
Though several mails were exchanged with your team, nothing much is happening in this regard.
Kind request to give the priority to the issue mentioned above and ensure the fastag id is received on priority.
Regards
Sreedhargvn

I have applied for the fastag from axis bank fastag portal. I have already paid all the charged but i didn't get any response from axis bank. I have just received customer id & wallet id but the physical fastag is not received from bank and their customer service number is also not reachable. They should provide a tracking number or sms which clarify the current status of fastag.

I have applied for axis fastag on 14dec2019. I got a notification that it will ve delivered in a week. However i have not received it. I have called 24*7 customer support. I was informed that fastag eas not dispatched yet. I have raised a complaint and sent email to etc. [protected]@axis.com. They have provided me bluedart track link and my pod number and informed that i can track it there. But when i checked it showed that no record is present. I have again sent email and then i got reply that fastag is not dispatched yet and not processed due to increase in demand. But initially they gave me pod number for tracking which was false information. Ifwe makeany late payment banks will fine us with extra charges. Does this not apply to banks. They have deducted money, provided notification of delivery in 7 days, provided false information and finally not even processed the request even after 11 days of application.

I have ordered axis bank fastag on 14 dec 2019 but i haven't received any message till now in the official site they said it will deliver in 7 days now its more than ten day the people who have ordered from paytm they got their fastag in 3 days i dont understand what is this is this a joke i have to travel out of the town and they told us that u cant have second fastag there is no tracking system becaus they dont sms in ur registered phone what should i do now even now its available near bank and axis bank phone no is invaild they dont even talk just gives us prerecorded shopping message this is fraud

I have ordered toll fastag from axis bank site and made the payment. Received a confirmation sms and email from bank that my axis bank fastag services registration done and your fastag account no : [protected], soon the card will be delivered at my house address. But till now no updates and even bluedart courier service also don't have any information for tracking the fasttag card. Please help...

I have been ordered an fasttag on november 23rd but upto now not yet received. If i call to axis bank they was telling that - ok sir i will raise a complaint - like this they are saying i have been called 10 times to axis bank and 4 times complaint raised. But there is no response very worst service from axis bank. But they are showing add within 7 days we will deliver to you almost four 7 days completed and i also raised the mail also to etc. Management but from that also no reply i don't know what the person doing there without response.
My two friends ordered an fasttag by last week from this bank they all are got within 5 working days i don't know why they are doing to me like this. If i ask tracking i'd means they are not telling if i say connect to your manager also they are not connecting the call to him. I also a person only not ghost then why are not responding i don't know. Very worst and # service from axis bank

I am being charged lien in my salary account with axis bank more than 1 lakh rupees. Currently my account in mins 44, 000. I get my salary if 35, 000. So i am going to get nothing in my hand to spend and cant go for job and no money for food and water. Axis bank should take money only when we deposit and not to make account in lien or negative balance. If this month i do not get money better i suicide and leave the world by writing reason...

I have traveled from pune to kolhapur on 20th dec 2019 and on same day return 24:00... Vehicle no. Mh12kp4473

On the toll plazas following toll was debited from fastag account
Onward trip -
Khed shivapur - 95/- (Time 06:58)
Anewadi - 65/- (Time 08:14)
Tasawade - 75/- (Time 09:15)
Kini - 75/- (Time 10:44)

Return trip -
Kini - 75/- (Time 16:51)
Tasawade - 75/- (Time 17:44)
Anewadi - 30/- (Time 19:04) — being return trip
Khed shivapur - 45/- (Time 20:26) — being return trip

Still extra amount of rs. 60 has been debited two days after travel (On 23rd dec 2019) as account adjustment entry

Arrange to reverse this adjustment

Hi team,

I have wallet i'd which has not been raised by me and axis bank claimed that it has been raised by dealer. Ok i can accept till some extent and requested to do the kyc updation request. But after calling multiple times and spent lmost 150 mins to the customer care i decided to raise the close request. But now bank requested to send canceled cheque. As at the time of account opening no data has been verified and did not ask customer permission why now you are asking for correct data where account opened by using wrong dob and mail address

I am not willing to share cheque.
Wallet i'd:
[protected]

Thanks,
Aditya

I have applied for axis fastag on 25th november 2019, but after few days i received a mail from etc. Axisbank stating that my payment for fastag was unsuccessful and i will receive the refund amount in 7 working days but till today 24th december 2019, i have not received my refund amount.
Transaction id for payment is : [protected]
Receipt number is :[protected]

This compaint is regarding axis bank fast tag. There is issue of non receiving physical tag.
I had applied for fast tag on 15th nov 2019. It was mentioned that tag will be received within 7 working days from date of appliction. But till today i didn't received tag in physical form.

There is no tracking option is available on axis bank fast tag site.

I have applied for the fastag from axis bank fastag portal. I have already paid all the charged but i didn't get any response from axis bank.
I have just received reference id but the physical fastag is not received from bank and their customer service number is also not reachable. They should provide a tracking number or sms which clarify the current status of fastag.

Also i have been charged 400 against which 200 only loaded and my bal is 200 as per the sms message. Where is free fast tag? Please explain or refund me back

I have salary account in axis bank from my first company after coming out of company i never used that account and i am went out of new company for working. I called customer care to close account. But they told need to come to own branch. I received every time message as your account balance is zero and now also came like that. Now i am went to branch for asking closing of account they told you have negative balance for not maintaining minimum balance we kept negative balance. I shown my messages they given zero balance. They are told that is our business policy. My friend told that as per rbi no negative balance in savings account. I went another time for showing and closing that account but they told why we need to follow those rules. And we didn't received any instructions like that from our bank so you need to clear negative balance to close it.

In account number [protected].
Huge charges rs 3600/- on 14/12/2019 against cash transactions. Although it was pre-discussed before widhdrol. No charges were communicated and suggest me to take cash in 2 days. Now i am facing issue. A debit of rs 3600 + gst has been raised.
Commitment failure. Please help to revert my charges
Regards
Chaman singh

I had applied for fastag from your website, i received a message from your bank that it has been sent via bluedart and had an awb as my car number.
But the bluedart fetches no records when i put in my details, rather i also wrote to you on etc. [protected]@axisbank.com on 18th dec and have been calling your toll free number [protected], but to no avail. (Mh47a7185)
Kindly advice

Regards

S. Louis
[protected]

I have recharged my axis fasttag account through UPI wallet (Google pay), However, same has not been credited to my axis fasttag account.

I spoke to axis customer care regarding this issue and as suggested by customer care executive I sent email with all the details to etc.[protected]@axisbank.com. However, mail is not getting deliver to this email ID.

Transaction details for the same has been attached for your reference.

Kindly check and resolve the same as soon as possible.

Hello,
I have made a Rs. 40, 000 transaction from my Axis bank account on[protected] through internet banking to Bank of Baroda account. The amount is debited in Axis but failed to be credited into the Bank of Baroda. The transaction status shown is SUSPECT status. I'm in urgent need of transaction.
Please resolve this issue as soon as possible.

Dear sir/mam
I inform to you i am so frosted to axis bank credit cart department. Am previous five month continuously receive massage in e-mail and mobile related to my axis bank my zone card out standing balance statement ending xx57. But yet i have not used & received any type of credit card. So i am take finally decision to close own axis bank account and fir in police station of axis bank department.
So requested to you please remove, cancel and block all detail & information about credit card from axis bank. Because i have never apply for any credit card.

I have an Vijaya bank account and Ac no:[protected]. I tried to withdraw Rs2000/- from my account from axis bank ATM near Sunambu kollathur at11.54 am on 22/12/2019. Once Transaction was shown successful but 2000/-Rs not came out. And amount have been deducted from my account without receipt of cash.
ATM_ID:SWCW08315
RRNO:[protected]

Plz look into the matter and transfer the amount of Rs2000/- to my account.

Thanks.
Kumaraguru.S

I still have not received credit of Rs 25152.00 in my Axis bank credit card so far even after 12 days of order cancellation.I cancelled order from Amazon on 11th Dec, 2019.
Amazon has shared refund reference no # 045527, but its still not got credited in my card. now my credit card statement has been generated and Axis bank asking me to pay for cancelled transaction also. Who is going to pay interest on credit dues now?
Axis bank is not able to find my refund and amazon is claiming the refund.Need my refund of Rs 25152.00 immediately on Axis bank credit card.