Axis Bank Complaints & Reviews

We all know that axis bank is one of the best and provides great deal in business and to all customers
I know how the bank is because im seein it from past 2 years
However i never expected such bad experience that would happen from this great bank
I had a car loan from axis bank where i was paying every month on time however on this month due to bank strike on friday and saturday that is 31st jan and 1st feb i couldn't deposit a cash in my bank. Whereas bank done ach on a day of holiday that is as per their against confirmation which is in case of holidays it would deduct from next working day but now they end up imposing 661 as penalty for non maintainance which is not good though after paying the emi amt in bank.

I have been trying to get the details and fill in all details required for inward remittance on netbanking portal, the forex dept. Person from the branch says, its due to slow server.

I contacted customer support on call they told me to raise an email complaint (A support ticket), i have no reply since last 12 hours.

I can't do the formalities required for inward remittance in person or by going to the nearest...

In reference to the above subject, had made a complaint to axis bank on 13th january, 2020 of not having received our fastag for our vehicle which we had applied for in december first week, 2019.

Thereupon, we were given blue dart pod tracking number - [protected]. On tracking through blue dart, all that we get is "no records found" on their tracking site.

Request you to please look into this asap and revert urgently as it is now almost 2 months since we applied for our fastag.

My fast tag has been deducted with 345 INR. Can you confirm why this is deducted. I have called your customer care and they asked to write to you for refund. I also called 1033 as suggested by customer service and NHAi representative said I should only contact bank for any transactions and refunds. Your representative said this is due to vehicle mismatch. But I have provided correct RC to you along with copy of it. How can it be mismatch. And this is deducted when I am at home.
Vehicle number: TS03EQ1428
I wrote to etc.[protected]@axisbank.com around 4 times since 1 month. I dont even get the response. Its the worst service. Now I am fedup and wanted to remove all the accounts from Axis.

Thanks,
Shiva.

We are surprised to found that full set of signed account opening form of our partnership firm “Hansaria Shah S & Associates” and all related signed documents e.g. KYC documents of the firm & its six partners and signed cheque for minimum balance of Rs. 10000/- drawn from HDFC bank, had been reportedly / orally informed, lost by the Axis bank Dahisar West, Mumbai branch. Which is considered very serious act / offence committed by the said branch and can not be taken lightly as repercussion of its misuse are manifold and un-imaginary way of mis-utilization of all such documents also can not be ruled out.

Hence we demand an urgent and immediate enquiry to be conducted in all such state of affairs and be rewarded with suitable compensation including indemnity letter for any unforeseen losses as may occur because of the negligence & careless attitude of the said branch in dealing & record keeping of all above mentioned documents.

We are also making our letter for record creation purpose and also making our informatory report to the police station as a precautionary measure and safeguarding our interest.

Please acknowledge the receipt of the same & take due action immediately to the best of our satisfaction.

This compaint is regarding axis bank fast tag. There is issue of non receiving physical tag.
I had applied for fast tag on 22 jan 2020. It was mentioned that tag will be received within 7 working days from date of appliction. But till today 06-feb-202 i didn't received tag in physical form. I got mail regarding customer id and all that.

There is no tracking option is available on axis bank fast tag site.
Please suggest what to do?

I recently got a instant loan through credit card. Instant loan provided only if you have bank account and credit card in same bank.
They offered me a loan of 174000. During the loan time they said they would collect processing fee and there was no interest(1.4 percent annum).they have put a processing fee of 2610 rs(january bill) . Now they have put interest of 2175, principal amount 3856.77 and gst amount 391.5(february unbilled transaction).
For the 3 year, i have to pay a wholesome of 6423 per month and total i have 231228

231228 minus 174000 equals 57228.
this is cheat.
I would not have bought the loan if i want to pay interest. As they said there will be no interest, i bought . Kindly take action

I tried calling toll free number. they said that they will connect to loan section, and to wait in phone line, then after 10 minutes disconnects.

This compaint is regarding axis bank fast tag. There is issue of non receiving physical tag.
I had applied for fast tag on18th jan 2020. It was mentioned that tag will be received within 7 working days from date of appliction. But till today i didn't received tag in physical form. I got mail with wallet id and etc customer id.

There is no tracking option is available on axis bank fast tag site.

I first have a salary account with the company at axis bank, which is account number (A/c no. [protected]) i never used that account after coming out of the company and i moved out of state to work. I called customer care to close the account. But he suggested the need to visit his own branch. I received the message every time because your account balance is zero and now that too. Now i went to the branch to close the account, they said that you have a negative balance, which is rs 6, 562, to maintain a minimum balance we maintained a negative balance. I showed my message that they gave zero balance. They are told that this is our trade policy. My friend told that according to rbi there is no negative balance in the savings account. I went to another time to show and close that account, but they explained why we need to follow those rules. And we have not received any such instruction from our bank, so you need a negative balance to close it.
this type of fraudulent customer and rbi by axis bank takes action against such fraudulent banks. My mobile number is [protected]... Please help

Dear sir,
I work abroad of india. I have nre account in axis bank. My company uses wire transfer to transfer my salary from us to my account in india. My complaint is regarding currency transfer is very low if i campare to other banks. I have many co workers from india whose usd transfer was totally decent amount. Please advise before i make other arrangements.
Thank you

I got the massage today like "your a/c 339778 is debited by rs. 180 on 04feb20. Avbl bal: rs. 363.90. Info: tips scg dt 01.02.20. Call [protected] for dispute" this was not done by me only and i have no knowledge on this transaction even please resolve this and make my account credited with that money back. Please call me back on [protected] i am really feeling bad for these kind of service.

Early morning today 4th feb 2020 i got a text that rs.100 has been debited from my account.

I am unable to understand this charge especially why i have been charged.

I need the refund, this bank is cheating us, i am unable to call them, getting response that its a chargeable call, then i recharged, after that it says no response, receiver is not answering.

How a bank can put such number where customers cannot reach them.

I need a refund plus compensation to that, this is not acceptable.

Regards
Ajay kumar
[protected]

Rs.7690 deducted from my axis bank ac without my permission. Transaction says it is brn card payment, i did not done that transaction, i am also not activated any auto debit service. Customer care executive said that it is auto debit service that is not activated in my ac. It is such fraud transaction by axis bank.
My ac no.[protected]
Mob no. [protected]

Hi,

I raised complaint for fast tag replacement on[protected], but till date not received any response from there customer care.

I got the interaction id on[protected].

After this i registered request online on 13.01.2020 but still there is no response.

I called there customer care no. So many time, but i think they are untrained and every time they said within 7 days you will get it. But still there is nothing.

Axis bank has sent my conf document through bluedart courier. They did call me but instead of deliver it, they want to pick up. The address is 20 km away. When i said please deliver to my address, they changed the tracking system with incorrect address and they are not picking anymore calls.
They really pathetic in service, details are below
Awb#[protected]
Courier person contact no : [protected]

I made online recharge of my fastag wallet provided by axis bank ltd. Against my savings account bearing no.[protected], thrice, twice of rs.500/- & once of rs.250/- vide urn no. 60167453, 60166740, 60270400 respectively through official website of axis bank under banner efkonindia alongwith the logo of axis bank. Unfortunately, none of the three remittances were able to top up my fastag wallet whose particulars are given below.
Customer id:[protected]
Wallet id: [protected]
Vehicle no. Wb26/bc3067
Contact no.[protected]
Pl. Look into the matter for earliest recharge of my wallet to undertake hasslefree journey

Without my permission some amount getting debited from my account, It is mentioned in the statement like TIPS/SCG/DT 01.02.20... .While making the payment to various vendors I was charged already with extra fees while swiping the card at various points then why after few days I am being charged extra. Am using salary account and what is the use it, why you guys charge me for using debit card. you guys charging all sort of sevice charge, atm usage charge, quarterly charge etc etc from use without fail, including all this charge this hidden changers.
I want to know about it as well as get the refund.

I opened bank account in axis bank sardulgarh distt.-mansa in november bank officer without permission applied delite card and 1770 rupees deducted from my account and i contact to customer care and bank branch but no solution provided minimum 10 times branch officer call me to visit now they say income something i want to case file regarding without permission atm card applied its so expensive and bank officer blocked my card also but no payment refunded they time pass with me

Respected
I want to share you that i call many times to fastag of axis support. My account close on 19 nov 2019 but till not refund after talk to many seniors. I get autodebit fastag from hisar main red square branch. After i close why they are not refund. I have all profess with recodings also. This is my last mail to axis after that i go consumer court. Aprox 500 mail sent to etc. Management my request id is[protected]
Thanks
A/c no. [protected]
Vikram yadav
[protected]

I have still not received fast tag for my vehicle number gj06dg0687 since the past 2 months. The axis bank fast tag number [protected] does not work at all. Only recorded advertisements (Eoss...).
Yesterday my walled id got debited twice at toll plaza in uttar pradesh for a fast tag they never delivered to me..
No actions taken for so many emails sent to etc. [protected]@axisbank.com.
It seems to me that the axis bank fast tag project is a big scam by itself with no one to take the responsibility and resolve burning issues.
Do not link your account number/credit card number to fast tag account. There is every likely hood you will get scammed.
E mails sent to the ceo and md of axis bank mr. Amitabh chadhry are non responsive.