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Axis Bank Complaints & Reviews

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Updated: Apr 16, 2026
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Axis Bank reviews & complaints page 185

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S
SawanAnkur
Feb 8, 2020
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Address: Amroha, Uttar Pradesh, 244236

Sevamai,
Samaj kalyan adhikari amroha,
Mahodai, nivadan is prakar hai ki mai ksm degree clg (Afjalpur loot) ka student hun meri 2019-20 ki scholorship form m jo bank account bahra tha vo account kisi karan block ho gaya h... Karpya krke mujhe koi solution btaye ki ab main kya kru... Apki ati krpya hogi..
Aap se anurodh hai ki meri scholorship bhejne ka kast karen.
Dhanywad
Mera byora is prakar hai...
Naam - ankur chaudhary s/o satyaveer singh
Cate - hindu (Obc)
Axis Bank customer support has been notified about the posted complaint.
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    arnarendra
    Feb 8, 2020
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    Axis bank has falsely deducted rs 140/- on 21-jan-2020 and i have raised complaint to them. Complaint number provided is sr[protected]. But even after following up several times, there is no update from them and also no refund so far. Can you please get this refund done and make sure to address the issue of wrong deduction in future?
    Details required are below.

    Fastag wallet id: [protected]
    Axis Bank customer support has been notified about the posted complaint.
    Verified Support
    Feb 10, 2020
    Axis Bank Customer Care's response
    Hi, we regret the inconvenience caused and are open to help you. We request you to write to us at etc.[protected]@axisbank.com. Regards, Team Axis Bank.
    Feb 10, 2020
    Updated by arnarendra
    I have already written several mails to the mail ID etc.[protected]@axisbank.com from my registered email which is [protected]@hotmail.com. I am not getting any response either on email. Even when I call your customer care also there is no update.
    Are you totally disconnected?
    Please process the refund ASAP
    Feb 15, 2020
    Updated by arnarendra
    Any update? I have written several times to etc.[protected]@axisbank.com. Is there any other email ID on which I have to write?
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      Prashanth Balraj S
      Feb 7, 2020
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      Address: 560036

      We all know that axis bank is one of the best and provides great deal in business and to all customers
      I know how the bank is because im seein it from past 2 years
      However i never expected such bad experience that would happen from this great bank
      I had a car loan from axis bank where i was paying every month on time however on this month due to bank strike on friday and saturday that is 31st jan and 1st feb i couldn't deposit a cash in my bank. Whereas bank done ach on a day of holiday that is as per their against confirmation which is in case of holidays it would deduct from next working day but now they end up imposing 661 as penalty for non maintainance which is not good though after paying the emi amt in bank.
      Axis Bank customer support has been notified about the posted complaint.
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        O
        ominem
        from Hyderabad, Telangana
        Feb 7, 2020
        Resolved
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        inward remittance via axis bank netbanking, it does not work due to potato servers.

        Address: Kalyani Nagar, 411006

        I have been trying to get the details and fill in all details required for inward remittance on netbanking portal, the forex dept. Person from the branch says, its due to slow server.

        I contacted customer support on call they told me to raise an email complaint (A support ticket), i have no reply since last 12 hours.

        I can't do the formalities required for inward remittance in person or by going to the nearest...
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        Venita Di
        from Mumbai, Maharashtra
        Feb 7, 2020
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        In reference to the above subject, had made a complaint to axis bank on 13th january, 2020 of not having received our fastag for our vehicle which we had applied for in december first week, 2019.

        Thereupon, we were given blue dart pod tracking number - [protected]. On tracking through blue dart, all that we get is "no records found" on their tracking site.

        Request you to please look into this asap and revert urgently as it is now almost 2 months since we applied for our fastag.
        Axis Bank customer support has been notified about the posted complaint.
        Verified Support
        Feb 07, 2020
        Axis Bank Customer Care's response
        Hi, we regret the inconvenience caused and request you to write to us at etc.[protected]@axisbank.com for further assistance in the referred matter. Regards, Team Axis Bank.
        Feb 18, 2020
        Updated by Venita Di
        Hi Axis Team,

        I did write to you but all that I received was a SRN No. and nothing thereafter. As I see you are unable to meet customer's demands on time, kindly refund my amount as there is undue delay from your end. I will prefer getting my FASTAG through other banks etc.
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          shiva bheem reddy
          Feb 6, 2020
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          My fast tag has been deducted with 345 INR. Can you confirm why this is deducted. I have called your customer care and they asked to write to you for refund. I also called 1033 as suggested by customer service and NHAi representative said I should only contact bank for any transactions and refunds. Your representative said this is due to vehicle mismatch. But I have provided correct RC to you along with copy of it. How can it be mismatch. And this is deducted when I am at home.
          Vehicle number: TS03EQ1428
          I wrote to etc.[protected]@axisbank.com around 4 times since 1 month. I dont even get the response. Its the worst service. Now I am fedup and wanted to remove all the accounts from Axis.

          Thanks,
          Shiva.
          Mar 18, 2020
          Complaint marked as Resolved 
          Axis Bank customer support has been notified about the posted complaint.
          Verified Support
          Feb 15, 2020
          Axis Bank Customer Care's response
          Hi, we wish to inform you that the amount which is wrongly debited from the wallet. Regards, Team Axis Bank.
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            H
            hansaria
            Feb 6, 2020
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            Address: KASTURBA ROAD NO. 7, BORIVALI EAST, Mumbai City, Maharashtra, 400066

            We are surprised to found that full set of signed account opening form of our partnership firm “Hansaria Shah S & Associates” and all related signed documents e.g. KYC documents of the firm & its six partners and signed cheque for minimum balance of Rs. 10000/- drawn from HDFC bank, had been reportedly / orally informed, lost by the Axis bank Dahisar West, Mumbai branch. Which is considered very serious act / offence committed by the said branch and can not be taken lightly as repercussion of its misuse are manifold and un-imaginary way of mis-utilization of all such documents also can not be ruled out.

            Hence we demand an urgent and immediate enquiry to be conducted in all such state of affairs and be rewarded with suitable compensation including indemnity letter for any unforeseen losses as may occur because of the negligence & careless attitude of the said branch in dealing & record keeping of all above mentioned documents.

            We are also making our letter for record creation purpose and also making our informatory report to the police station as a precautionary measure and safeguarding our interest.

            Please acknowledge the receipt of the same & take due action immediately to the best of our satisfaction.
            Mar 14, 2020
            Complaint marked as Resolved 
            Axis Bank customer support has been notified about the posted complaint.
            Verified Support
            Feb 07, 2020
            Axis Bank Customer Care's response
            Hi, we regret the inconvenience caused. Please DM us your registered contact details and we will get back at the earliest.
            Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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              Yogi_3477
              Feb 6, 2020
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              Address: Subhash Nagar , Kabir Bhawan , Gurgaon., 122001

              This compaint is regarding axis bank fast tag. There is issue of non receiving physical tag.
              I had applied for fast tag on 22 jan 2020. It was mentioned that tag will be received within 7 working days from date of appliction. But till today 06-feb-202 i didn't received tag in physical form. I got mail regarding customer id and all that.

              There is no tracking option is available on axis bank fast tag site.
              Please suggest what to do?
              Mar 8, 2020
              Complaint marked as Resolved 
              Axis Bank customer support has been notified about the posted complaint.
              Verified Support
              Feb 06, 2020
              Axis Bank Customer Care's response
              Hi, we request you to write to us at etc.[protected]@axisbank.com. Regret the inconvenience caused. Regards, Team Axis Bank.
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                princejeyam82
                from Noida, Uttar Pradesh
                Feb 5, 2020
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                Address: 2a,979, 38th street, korattur, chennai, Chennai, Tamil Nadu, 600080

                I recently got a instant loan through credit card. Instant loan provided only if you have bank account and credit card in same bank.
                They offered me a loan of 174000. During the loan time they said they would collect processing fee and there was no interest(1.4 percent annum).they have put a processing fee of 2610 rs(january bill) . Now they have put interest of 2175, principal amount 3856.77 and gst amount 391.5(february unbilled transaction).
                For the 3 year, i have to pay a wholesome of 6423 per month and total i have 231228

                231228 minus 174000 equals 57228.
                this is cheat.
                I would not have bought the loan if i want to pay interest. As they said there will be no interest, i bought . Kindly take action

                I tried calling toll free number. they said that they will connect to loan section, and to wait in phone line, then after 10 minutes disconnects.
                Mar 11, 2020
                Complaint marked as Resolved 
                Axis Bank customer support has been notified about the posted complaint.
                Verified Support
                Feb 07, 2020
                Axis Bank Customer Care's response
                Hi, we are open to help you! Please share with us your registered contact number and we will get back shortly.
                Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account-related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
                Not resolved you cheaters
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                  priankasuresh
                  Feb 5, 2020
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                  Address: Chennai, Tamil Nadu, 600017

                  This compaint is regarding axis bank fast tag. There is issue of non receiving physical tag.
                  I had applied for fast tag on18th jan 2020. It was mentioned that tag will be received within 7 working days from date of appliction. But till today i didn't received tag in physical form. I got mail with wallet id and etc customer id.

                  There is no tracking option is available on axis bank fast tag site.
                  Mar 9, 2020
                  Complaint marked as Resolved 
                  Axis Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Feb 05, 2020
                  Axis Bank Customer Care's response
                  Hi, we regret the inconvenience caused and request you to write to us at etc.[protected]@axisbank.com and share the service request number with us for further assistance in the referred matter. Regards, Team Axis Bank.
                  AXIS FAST TAG HAS DEDUCTED AMOUNT of 165 and 230 in name of adjustment entry.
                  Disgusting customer care number. NO RESPONSE NOTHING.
                  Axis Bank Customer Care's response, Feb 5, 2020
                  Verified Support
                  Hi, we request you to write to us at [email protected] for further assistance in the referred matter. Regards, Team Axis Bank.
                  Hi there

                  I had requested and personally submitted a letter to bank 2 months ago to cancel my credit card. All my dues were clear and I had submitted my card, however, it still is active in the internet banking.

                  Please cancel the credit card immediately as it may be misused online

                  Thanks
                  Axis Bank Customer Care's response, Feb 5, 2020
                  Verified Support
                  Hi, we request you to reach out to our Phone Banking Center on 18604195555/18605005555 and our executive will assist you in this regard. Regret the inconvenience caused. Regards, Team Axis Bank
                  I did a recharge of 1000 in total on my commercial fastag and my vehicle has crossed the toll only 6 times and so the total amount deducted should be 450 but the deduct 75 rs every other day in the name of adjustment entry and now my balance is 100 please respond to this
                  Axis Bank Customer Care's response, Feb 5, 2020
                  Verified Support
                  Hi, we sincerely regret the inconvenience caused and are open to help you. We request you to write to us at [email protected]. Regards, Team Axis Bank.
                  Hi I order online fasttag via axis mobile app on 26 the December, but till date not received fasttag inspite of debit money from my account. On toll free number for fasttag no one received call. No reply via mail.
                  Axis Bank Customer Care's response, Feb 5, 2020
                  Verified Support
                  Hi, we regret any inconvenience caused. We request you to share the VRN (vehicle registration number) with us to check and assist further. Regards, Team Axis Bank.
                  I was Recently Applied Fastag In Axis Bank Portal But I didn't receive any update and i didnt receive the application number and tracking number

                  AP27UB6572,
                  Sk Khadar Basha,
                  [protected],
                  [protected]@gmail.com
                  Axis Bank Customer Care's response, Feb 6, 2020
                  Verified Support
                  Hi, we request you to contact our FASTag helpline number at 18004198585 for further assistance in the referred matter. Regret the inconvenience caused. Regards, Team Axis Bank.
                  Dear sir,

                  I had processed the purchase through my fastag on 7th jan and havent received the fastag till date

                  Kindly look into the matter.

                  Etc id[protected]
                  Axis Bank Customer Care's response, Feb 6, 2020
                  Verified Support
                  Hi, due to an overwhelming demand and a change in norms, there was a shortage of inventory of tags across all providers. This has now been fully addressed and all fresh FASTag will be available within 7 days of ordering. We thank you for choosing Axis Bank for your Fastag requirement and appreciate your patience in the interim. Regards, Team Axis Bank.
                  Â Cust ID[protected]
                  URN 57026751
                  Registration no MH15 EB 4698
                  PAnkaj ShewaleÂ
                  Axis Bank Customer Care's response, Feb 6, 2020
                  Verified Support
                  Hi, we are open to help you! Kindly elaborate on your concern, so we may assist you at the earliest. Regards, Team Axis Bank.
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                    Shakuntalakalashe
                    Feb 4, 2020
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                    Address: Camp, Pune, Pune, Maharashtra, 411006

                    I first have a salary account with the company at axis bank, which is account number (A/c no. [protected]) i never used that account after coming out of the company and i moved out of state to work. I called customer care to close the account. But he suggested the need to visit his own branch. I received the message every time because your account balance is zero and now that too. Now i went to the branch to close the account, they said that you have a negative balance, which is rs 6, 562, to maintain a minimum balance we maintained a negative balance. I showed my message that they gave zero balance. They are told that this is our trade policy. My friend told that according to rbi there is no negative balance in the savings account. I went to another time to show and close that account, but they explained why we need to follow those rules. And we have not received any such instruction from our bank, so you need a negative balance to close it.
                    Â this type of fraudulent customer and rbi by axis bank takes action against such fraudulent banks. My mobile number is [protected]... Please help
                    Axis Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Feb 05, 2020
                    Axis Bank Customer Care's response
                    Hi, we regret the inconvenience caused. We request you to share the branch details where you have visited to check and assist further. Regards, Team Axis Bank.
                    Feb 05, 2020
                    Updated by Shakuntalakalashe
                    My account number is [protected] and The name and address of the bank I was suffering from and the received the negative answer from the bank... Axis Bank Limited, Suyog Navkaar, F.P.No. 394+395A, C.T.S.No.36/1+37/1+38 Near Chandan Hotel, Navkaar Chowk, Shankar Sheth Rd, Gultekdi, Pune, Maharashtra 411037
                    I have applied for fast tag on 1/1/2020 under ref.no.[protected] but not received fast tag up to date how can I get it early and track the delivery status.my vehicle no is Up65AZ2362. I have not received any information about the delivery of fast tag please resolve my problem as soon as possible
                    I have booked my fastag on 3.01.2020, I suppose to receive fa-stag within 7 days. I have not yet received fa stag. And blue dart tracking showing no data with the reference number quoted. It is requested to resolve the same.
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                      Kulwinderjit
                      Feb 4, 2020
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                      Resolved

                      Address: Thikriwal Road, Axis Bank Branch Qadian, Gurdaspur, Punjab, 143516

                      Dear sir,
                      I work abroad of india. I have nre account in axis bank. My company uses wire transfer to transfer my salary from us to my account in india. My complaint is regarding currency transfer is very low if i campare to other banks. I have many co workers from india whose usd transfer was totally decent amount. Please advise before i make other arrangements.
                      Thank you
                      Mar 7, 2020
                      Complaint marked as Resolved 
                      Axis Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Feb 05, 2020
                      Axis Bank Customer Care's response
                      Hi, we are open to help you! Please share with us your registered contact number and we will get back at the earliest.
                      Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
                      I had created a new axis ASAP account in April 2019 and having a good transactions but all of sudden I got a message from Axis Bank regarding the closure of my account.
                      How can you close my account without my consent.
                      Please do the needful as soon as possible.
                      Axis Bank Customer Care's response, Feb 5, 2020
                      Verified Support
                      Hi, we regret the inconvenience caused. Please share with us your registered contact details and we will get back at the earliest. Regards, Team Axis Bank.
                      I have made the payment of Free fire diamond about 250 RS and it also deducted from my account but not displaying any diamond why
                      Axis Bank Customer Care's response, Feb 5, 2020
                      Verified Support
                      Hi, we request you to visit the following link: https://application.axisbank.co.in/webforms/axis-support/report-fraud-dispute.aspx and raise a dispute for the referred transaction. We regret any inconvenience caused. Regards, Team Axis Bank.
                      Dear Sir,

                      I had applied for fast tag on 9 th December 2019 for my car MH14DN1244
                      But till date I had not Received

                      Yeswant Dhagekar
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                        vinay sundar
                        Feb 4, 2020
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                        Address: 560001

                        I got the massage today like "your a/c 339778 is debited by rs. 180 on 04feb20. Avbl bal: rs. 363.90. Info: tips scg dt 01.02.20. Call [protected] for dispute" this was not done by me only and i have no knowledge on this transaction even please resolve this and make my account credited with that money back. Please call me back on [protected] i am really feeling bad for these kind of service.
                        Mar 7, 2020
                        Complaint marked as Resolved 
                        Axis Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Feb 04, 2020
                        Axis Bank Customer Care's response
                        Hi, we regret the inconvenience caused. We will check and get back to you with an update at the earliest. Regards, Team Axis Bank.
                        Verified Support
                        Feb 05, 2020
                        Axis Bank Customer Care's response
                        Hi, we request you to visit the nearest Axis Bank branch and our executive will assist you. Regret the inconvenience caused. Regards, Team Axis Bank.
                        I am a Axis Bank Credit Card holder. I have received message on 24-jan-20 that INR 1699 was spent on your Credit Card XX6858 on 24-Jan-20 at ECPP ASSISTANCE SE. Please stop this service and refund my money.
                        Axis Bank Customer Care's response, Feb 5, 2020
                        Verified Support
                        Hi, we request you to share the registered mobile number, for further assistance. Regards, Team Axis Bank.
                        CPP Group India Customer Care's response, Apr 21, 2020
                        Dear Customer,

                        We would request you to mention your CPP membership number or registered contact details. This will help us in resolving your query.

                        Regards
                        CPP Team
                        My axis asap account was closed withou t my consent . I had rs 500 in that account . I called the customer care and they said they will send dd . Till i did not received it . Its been a year
                        Prashanth Krishnamsetty's reply, Feb 5, 2020
                        Its been a year till i didnt receive the dd
                        I have requested for fastag on 7-Jan by paying Rs.400, but not received the fastag till date. A/C No: [protected].
                        Axis Bank fast tag applied online for my vehicle no. AP03H6102 ON 06.01.2020 BUT TILL to date we cannot received fast tag till to date the given call centre no.was not worked we cannot received any message or mail from Axis Bank fast tag centre. Please take my complaint give instruction to send fast tag immediately
                        1.Not receiving messages when transactions has been done using credit card 2. bill not received for this month
                        3. sent bill does not open after following instructions provided by bank
                        I have booked fast tag on 29th nov 2019. I have not received any message of despatch. Yet no tracking details given. Helpline number[protected] is not useful/only music pays after two ivr option.
                        Service request is closed without any escalation and reason.
                        Rs. 200 as deposit has siphoned up by axis bank.
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                          Ajay Kumar Jagotra
                          Feb 4, 2020
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                          Address: Vasant Kunj, New Delhi, Delhi, 110070

                          Early morning today 4th feb 2020 i got a text that rs.100 has been debited from my account.

                          I am unable to understand this charge especially why i have been charged.

                          I need the refund, this bank is cheating us, i am unable to call them, getting response that its a chargeable call, then i recharged, after that it says no response, receiver is not answering.

                          How a bank can put such number where customers cannot reach them.

                          I need a refund plus compensation to that, this is not acceptable.

                          Regards
                          Ajay kumar
                          [protected]
                          Axis Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Feb 04, 2020
                          Axis Bank Customer Care's response
                          Hi, we sincerely regret the inconvenience caused and are open to help you. We request you to write to us at etc.[protected]@axisbank.com. Regards, Team Axis Bank.
                          Feb 04, 2020
                          Updated by Ajay Kumar Jagotra
                          Unable to understand the email id, what is this "[protected]"
                          or should i directly send email on "etc.[protected]@axisbank.com"
                          Mene 31350 ka transsion kiya jiski 2874*12 emi bnai, prossesing fess & gst alg se billing ho gyi h but bank wale 2950*12 emi bta rhe hai ..
                          I have opened my salary account in axis bank. A person from axis bank came and opened a account and provided a insta kit with passbook cheque book and debit card also .
                          He said that my account get activated in 1 days but it's been more than 3 days my account not yet activated
                          Fastag account no [protected]
                          car no -pb03u6870
                          apply in dec 31 2019
                          but i cannot receive it till now
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                            Vishal uttam Chavan
                            Feb 4, 2020
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                            Resolved

                            Address: SAI KRIPA ENCLAVE C-WING FLAT NO, 404 KHANPADA PALGHAR, Thane, Maharashtra, 401404

                            Rs.7690 deducted from my axis bank ac without my permission. Transaction says it is brn card payment, i did not done that transaction, i am also not activated any auto debit service. Customer care executive said that it is auto debit service that is not activated in my ac. It is such fraud transaction by axis bank.
                            My ac no.[protected]
                            Mob no. [protected]
                            Mar 7, 2020
                            Complaint marked as Resolved 
                            Axis Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Feb 05, 2020
                            Axis Bank Customer Care's response
                            Hi, we request you to visit the following link: https://application.axisbank.co.in/webforms/axis-support/report-fraud-dispute.aspx and raise a dispute. we regret the inconvenience caused. Regards, Team Axis Bank.
                            The worst Fastag service bank.no helpline no. uneducated staff. just ordered fastag from axis bank and did a recharge but i wont work in any toll it shows blacklisted for no reason and no one picks helpline no. go for other banks
                            I want to report a fraud done with me on petrol pump, an amount of 1517 debited twice on[protected]. Merchant said that the amount is not credited to his account but it came to my statement.
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                              Puneet Kumar Tyagi
                              Feb 4, 2020
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                              Resolved

                              Address: Meerut, Uttar Pradesh, 250001

                              Hi,

                              I raised complaint for fast tag replacement on[protected], but till date not received any response from there customer care.

                              I got the interaction id on[protected].

                              After this i registered request online on 13.01.2020 but still there is no response.

                              I called there customer care no. So many time, but i think they are untrained and every time they said within 7 days you will get it. But still there is nothing.
                              Mar 6, 2020
                              Complaint marked as Resolved 
                              Axis Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Feb 04, 2020
                              Axis Bank Customer Care's response
                              Hi, regret the inconvenience caused. We request you to share with us the interaction id, to check and provide further assistance. Regards, Team Axis Bank.
                              I had opened a fastag account with Axis bank and remitted Van amount of Rs.500. My registered mobile no. is [protected].I used my fastag on 13/2/2021first time and paid Rs.75/- at Paliyekara toll booth of Thrissur district of Kerala state. After that, on 16/02/2021, I returned to Kannur district through the above toll booth. Unfortunately, the collection staff forced me to remit an amount of Rs. 150/- since I have not sufficient balance. But the messages shows a balance of Rs.125/- More over l haven't used my fastag card any other toll booth other than the Paliyekara toll booth. So I request you to refund the additional amount which is already levied from me.
                              Sd/-
                              Sajan c Varughese
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                                C
                                coolraaj15
                                Feb 3, 2020
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                                Address: Rohtas, Bihar, 802215

                                Axis bank has sent my conf document through bluedart courier. They did call me but instead of deliver it, they want to pick up. The address is 20 km away. When i said please deliver to my address, they changed the tracking system with incorrect address and they are not picking anymore calls.
                                They really pathetic in service, details are below
                                Awb#[protected]
                                Courier person contact no : [protected]
                                Axis Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Feb 03, 2020
                                Axis Bank Customer Care's response
                                Hi, we sincerely regret the inconvenience caused and are open to help you. We request you to write to us at etc.[protected]@axisbank.com. Regards, Team Axis Bank.
                                Feb 03, 2020
                                Updated by coolraaj15
                                What is protected understand for?
                                Verified Support
                                Feb 04, 2020
                                Axis Bank Customer Care's response
                                Hi, we request you to contact our FASTag helpline number at [protected] for further assistance in the referred matter. Regret the inconvenience caused. Regards, Team Axis Bank.
                                Feb 04, 2020
                                Updated by coolraaj15
                                The email address is getting masked.
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                                3 other people found this review helpful
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                                  D
                                  DrDebasish Chakraverty
                                  Feb 3, 2020
                                  Resolved
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                                  Resolved

                                  Address: Kolkata, West Bengal

                                  I made online recharge of my fastag wallet provided by axis bank ltd. Against my savings account bearing no.[protected], thrice, twice of rs.500/- & once of rs.250/- vide urn no. 60167453, 60166740, 60270400 respectively through official website of axis bank under banner efkonindia alongwith the logo of axis bank. Unfortunately, none of the three remittances were able to top up my fastag wallet whose particulars are given below.
                                  Customer id:[protected]
                                  Wallet id: [protected]
                                  Vehicle no. Wb26/bc3067
                                  Contact no.[protected]
                                  Pl. Look into the matter for earliest recharge of my wallet to undertake hasslefree journey
                                  Mar 14, 2020
                                  Complaint marked as Resolved 
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Feb 03, 2020
                                  Axis Bank Customer Care's response
                                  Hi, we request you to contact our FASTag helpline number at [protected] for further assistance in the referred matter. Regards, Team Axis Bank.
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                                    Anjesh Jain
                                    from Delhi, Delhi
                                    Feb 3, 2020
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                                    Without my permission some amount getting debited from my account, It is mentioned in the statement like TIPS/SCG/DT 01.02.20... .While making the payment to various vendors I was charged already with extra fees while swiping the card at various points then why after few days I am being charged extra. Am using salary account and what is the use it, why you guys charge me for using debit card. you guys charging all sort of sevice charge, atm usage charge, quarterly charge etc etc from use without fail, including all this charge this hidden changers.
                                    I want to know about it as well as get the refund.
                                    Axis Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Feb 04, 2020
                                    Axis Bank Customer Care's response
                                    Hi, we are open to help you! Please share with us your registered contact number and we will get back shortly. Regards, Team Axis Bank.
                                    Feb 06, 2020
                                    Updated by Anjesh Jain
                                    My registeredmobile number is [protected]
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                                      manpreetsing11874
                                      Feb 3, 2020
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                                      Address: sukhi medicos near bus stand sardulgarh, Mansa, Punjab, 151507

                                      I opened bank account in axis bank sardulgarh distt.-mansa in november bank officer without permission applied delite card and 1770 rupees deducted from my account and i contact to customer care and bank branch but no solution provided minimum 10 times branch officer call me to visit now they say income something i want to case file regarding without permission atm card applied its so expensive and bank officer blocked my card also but no payment refunded they time pass with me
                                      Axis Bank customer support has been notified about the posted complaint.
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