Axis Bank Complaints & Reviews

I am currently in the uk. My debit card has expired and i gave a request to update my mobile number to my uk number while i was in india. After several hours spent at the ranade road branch, mumbai and sahakar nagar branch in pune, where they assured me that they would help and sort it out, it still hasn't been sorted yet. I even visited the mumbai branch on my last day in india, where they said that it will be done in an hour, but didn't happen. Now, when i call the branch, they don't pick up. And the customer care suggests to visit the branch! I am completely disappointed in the bank and its service! My online banking has been frozen and i cannot do tele banking. Plus, my debit card is not active. The money i have in that account is unusable. And i keep getting promotional emails from axis bank. But no help to my actual problem. My account nominee who is my father visited the branch in pune today, and he was basically told to go away!

[resolved] axis bank — uninitiated transaction in form of mandate

2 reviews
Nikhil shelke on aug 9, 2018 submit a complaint
Dear team,

I have received following message today, which says
Message 1 at 2:30pm -
Hello! Your a/c no. 209997 has been debited by rs. 118 on 22 nov18. The a/c balance is rs. *. Info: sign. Verf. Chrgs mandate regst/ stop. Call [protected] (If in india)...

I ordered a product on amazon.in on 7 november amounting to ₹811 and paid cash for the same on delivery. Since i didn’t like the product i requested for a return of the same and refund of my money. My request was accepted by the seller and return of the product took place on time. After the return, refund of the amount also initiated from the sellers end on 12 november but it’s been more than 10 days that amount has not been credited into my account.
My order id is[protected]
Kindly look into the matter and resolve this issue asap

Hi all,

It's quite disappointing that i have faced worst customer service from a reputed bank like axis. I have been applied for a personal loan (Application no:9166061) within the bank, i got warm reception & sevices until document submisison, but after 2 days i got an update like loan application has been declined by the bank. Really dissatisfied with the update even they are not able to provide the exact reason for the rejection. At the time of document collection they cordination was like loan will be approved within 2 days. Am really shocked with the rejection of loan, feeling worst that am holding an account with this bank. Have a request please don't give fake promises if your not able to provide the same. Also requesting of possible please try to reply me with the reason for rejecting the loan

Regards
Deepak d
Ph:[protected]

To

The branch manager,

Axis bank


Dear sir,

I am a customer of axis bank (Home loan a/c no. Phr[protected] and have availed a loan of approx. Rs.1500000/- from the bank on 17th november, 2011. I have made several intermediate payments and presently the due amount has become rs.5, 29, 138/-.

I wish to foreclose my home loan account with the bank and wish my loan to be taken over by hdfc bank for which i have deposited a remaining balance amount cheque to your bank.

I have already requested for the following documents from your bank on[protected]

· request for foreclosure letter within 5 days

· list of documents from axis bank within 15 days

5 working days are over till date and i have not received any document from your bank. I have got a feedback from axis bank and the process is reinitiated. Foreclosure letter will be received on 26th nov, 2018. Now this will be a delay of process in hdfc and create a problem to me.

This letter is occasioned to complain against the continuous harassment that i am facing from the begging of axis bank home loan department. I am a priority account holder of your bank (A/c no. [protected]) and want to close all account as soon as possible due to your non co-operation.

Now i am feeling like betrayed and completely trapped. I shall really be benefited if you kindly take action against this total mishap and help me to find a way out

Please do the needful.

Thanks

Bijan choudhury

[protected]

Dear sir/mam,

This is to inform you that i am khushboo kushwah whose salary account [protected] in axis bank from 2014 but few month it converts to saving account (10000/-) and taking more charges on this account and we have finance electronics product ecs with axis bank. Now 1st emi debit on 06.08.2018, where i paid extra charges with emi now i came to branch and provide customer request with adhar to convert saving account to zero balance account, and axis employee assured me to this is last time charges it will never again but we have provide only 4 transection per month i said i agree with them but now 1st emi with axis on 06.08.2018 i paid emi with extra charges due to the fear of bouncing cheque. Again emi comes on 05.09.2018 where i again paid extra charges on my saving account. Now again emi comes on 05.10.2018 where i again paid extra charges on my saving account.

Now emi comes on 05.11.2018 where saving account shows -1164./- which is not possible to me. This is totally mentallt harassment with me.

I have paid emi worth rs.1483/- where i paid always extra charges to axis bank how could be possible for me.

Again my account shows negative again.

Please resolve this issue asap.

Dear all,
I have a salary account with axis bank and i am getting "consolidated charged" rs.180- & gst charges rs.32.40, on september (15/09/2018), and on october (13/10/2018) you stolen from my account "consolidated charged” 535+96.30- & gst and now in november (17/11/2018) again you cheat"consolidated charged" 540+97.20- & gst. Could you please describe the reason?

Only from three months from my account –total cutting is -1480.90, next month how much you can cut? Because i want to keep balance for you.

Every day i get more advertisement from axis bank for “personal loan”, “gold loan”, etc... Etc… by e-mail and sms also, why you don’t give any message or any information about this matter

My contact no. Is +91 [protected]
A/c no:- [protected]

Please refund my money

I want to file case in consumer forum

Thanks,
Jobey poothara.

Initially i opened an account with minimum balance of 10000 and it's been nearly a year that i am not maintaining it. Now my account balance shows minus 3600 balance. When i didn't use any extra money of the bank how can that we charged. How can they charge an average of 500 per month without informing. There is no mini statement provided for this.

Respected Sir,
I would like to register a complaint about axis bank ltd, anagram branch.
I have deposited Rs.5000 against my account on 20.11.2018.but; when I checked my account the balance show only Rs.4028.16. I have taken a detail statement of my account and checked but the deducted 971.84 is not shown in the statement.
I right away made a call to axis bank customer care number[protected] on 20.11.2018 around 10:17 a.m
A person attended my call and I informed him about the problem. He checked and replied that the details are confidential regarding the deducted 971.84 rupees and just stated that it was deducted because of some cheque bounce. How can money deducted from my account be confidential to me?
I agree to the fact that some amount has been deducted because of a cheque bounce, but it has to appear in my statement. Unless which I can’t believe that it was deducted for that reason. So either they must make sure it appears in the statement or refund the amount.
I am therefore approaching the consumer forum regarding this issue seeking justice.

My address & Account Details are given below.
Sasikumar N
No:51, Velunaiker st, ECR,
Panaiyur
Chennai 600119

Axis Bank
Ac No:[protected]
Branch:Annanagar
IFSC :UTIB0000016
Cell:[protected]

I have an easy access savings account with axis bank, which was opened for the purpose of salary. After changing the job, i stopped using the account, later missed the login credentials. Hence never bothered about the transaction. After 6 months thought of keeping some amount in the account as saving, i transferred 15 k to account. Earlier march account was showing negative balance as consolidated charges to be debited with the new credit to account. However when i could login to the account in october 2018, i saw there was some -225 inr as the overall balance of the unused account. Hence thought of paying it and transferred 15 thousand. For 15-20daysthere was absolutely no hint that there will be consolidated charges incurred. All of a sudden when i checked my balance in november there was a deduction of 4312 inr as the consolidated charge and 776 as 18%gst. I was terribly disappointed and shocked to see the deduction. Such a cheater, i am going to close the account

Respected Sir/Madam

I Vikash Kumar Pandey, I am a seafarer working on-board as 4th engineer rank.

I have visited the bank for loan purposes and bank has calculated my loan eligibility around 1.25 crore as my monthly income is around 4270 USD( around 3 lakh INR), during my sailing period so I have applied for my required loan amount of 43 lakh for 15 year period with conditions of no preclosure charges and also provided the granter to the bank.

I have provided all the documentation whatever asked by the bank and all the documentation of seller and purchaser had been verified satisfied by the bank, after regular visits of bank and courts.

After long legal proceedings, I got call from the bank that my loan has been declined but they are unable to provide the valid reasons for the declination.

I am also ready to provided whatever additional requirements of the bank but bank is not agree and to take any of the without providing the valid reason for my loan declination.

Kindly go through the issue and do the needful.
The following axis bank client where involved
Ashis Sir-[protected]
Arpan Sir-[protected]
Nirmal Sir- [protected]

Thanking you.

Yours sincerely
Vikash Kumar Pandey
4th engineer
Axis customer I’d[protected]
Email- [protected]@gmail.com

Respected sir / madam,

I vikash kumar pandey, i am a seamen working onboard the ship as fourth engineer.
I have applied home loan from the axis bank during the initial loan procedure the axis bank representative calculated my loan eligibility that was more than one crore as my monthly income during sailing period is 4270 usd (Around 3 lakh inr monthly) also i have provided the loan granter.

Now after long time of verification and regular visit of bank and court for the fullfilling the bank requirement the bank has declined my loan and not providing the reason for the declination.

Please go through the issue and do the needful.

Yours obediently,
Vikash kumar pandey
Email - [protected]@gmail.com

Hi,

I had opened by account in axis bank in 2016. I'm getting negative balance in my axis bank account but i have never used that account from last 18 months. I logged in to mobile application i noticed that it was showing negative balance of -3117.83 amount. I never got any prior notice regarding this, neither a text message of the negative amount. I tried to see the log in the mobile application but there is no entry for that negative amount. I want to know for what reason my amount balance is showing me in negative -3117.83.
It would be a great help for me if anyone could check the issue and update me. I have provided my contact details below.

Regards
Sunilkumar n
[protected]

Hi team,
I was charged 470rs as consolidated dp charges on 13th oct 2018 from my axis account without any intimation. I have never used the demat account assigned to me while opening my savings account with axis bank. If i would have been informed, i had closed the account.
I've just got a credit card and if there are such hidden charges which are deducted from account without informing then it's tough to rely or use axis products. Please help me with the same.

I got sanctioned for business loan.
I get every alerts on my mobile like adding beneficiaries, debited and credited except this business loan otp. My acc no is [protected]
My mobile no is [protected].
Please help me to get that otp so that i can get business loan asap.
I went to home branch but they are not able to resolve this problem!!!

Thanks

I had ordered a mobile from flipkart on 26 oct 2018 through axis bank debit card. But seller could deliver and had to cancel my order on 3rd nov 2018. From sellers side refund of 11699 is already done with refund reference number [protected] on 13th november but still not credited to my account. Please look upon it. I am attaching the msg from sellers side

I have a salary account in your bank, i want to inform u that rs: -3028.74 service charges has been deducted in the name of "consolidated charges" from my account from last 6 months without informing me. I didn't get any notification for that. I want my refunded in my account, inform me as soon as possible else i will register case in consumer court. I will also update the same on social media and i make sure that you guys will be sue.

Name: s. Vikram
Acc no:[protected]
Branch: mogappair, chennai

Thanks & regards
Vikram. S
+91-[protected]

Respected sir/mam,

I wanna say that i have a salary account in your bank since 2015. My account number is [protected]. Ifsc utib0000302. That is my salary account how to convert automatically saving account without any information. Bank deduct my money in my account 2600rs without any information. So please refund my money 2600rs in my account. I will very thankful for you

Hi,

On 10th November 18 I have requested for 20 leaves cheque book but till date I have not received any confirmation on 16th November 18 I called to customer care and logged a complaint for same: 46396853 even up to this time still I have not received any confirmation.
When I spoke with customer care the person said it will take minimum 10 days deliver.
It's almost 9 days completed but there is no tracking details have been received from bank.

I have account in axis bank, bhakti nagar branch, rajkot, gujrat. My account is open when my age is under 18 but now i am 19 years old. So that need the process about minor to major. I am giving all documents and fulfill all process for that and bank said your account is open within 1 week means process is done within 1 week. But now it almost 1 and half month pass away after this process and bank said that process is continuing. Rule is within 1 week this process have to done but they are not providing. So please help me and action against bank.