Axis Bank Complaints & Reviews

Dear sir,

I would like to bring this to your notice that currently i am facing issues with net banking. I am not able to transfer payments through internet banking. Actually when i try to transfer fund, it is showing this message "access to the menu is not available. Please contact bank administrator".
Let me know why i am seeing this error.

So kindly let me know whom should i contact for this issue or any suggestion what should i do.

Hello I didn't do any transactions but I got charged of 118rs on my account please advice, registered phone number: +91 [protected]

Sir,

I had a card with axis bank 10yrs ago, it is an add on card with an credit limit of rs. 11000/. And on of my friend used to purchase some item, he has not paid the amount and i am not aware of it. After some 2 year i happen to know it and tried want insisted to the guy to make payment, but he did not. The card hasn't been settled. I wish to settle the credit card account, so that there is no impact on my cibil with axis. I have not been able to get in touch with anyone who can help me with this. I visited the branch they said that they can only take payment for credit cards active now, nothing else. Customer care no. Can't respond me properly.

Here is my card number [[protected]]

Send me a mail if you can help me with this.

Regards

Sreejith k

Email: [protected]@gmail.com

An axis bank agent approached me for issuing a privilege card as i am eligible for the same. The agent promised that it will be a lifetime free card and there will be no charges for lifetime to the priority customers. I believed and ask to process it. He came to my place for physical verification, took my photos and kyc documents for the same card. The application details were entered into axis bank app through his tab. He entered the details into two tabs and one mobile phone. I asked why three devices required. He replied that one for their reference and two for the bank. As i am in a hurry i didn't notice this.
Now, after all these process i received three credit cards on my name.
As there is no information among these cards to me i was in a shock.
So, i immediately reported to axis bank about the issue and requested to cancel all my credit cards on 21 feb 2020.
The customer care promised me that there will not any charges for cancelling these cards as these are issue without my notice.
Three reference number 59262332, 59572095 and 59572131 are generated and promised to solve it within 10 working days.
So far only one card is cancelled.
Among these three one card is vistara signature card. This is mainly used for frequent flyers who will avail vistara filghts. I am not at all interested in such cards. So i am continuously following up this issue from 21 feb 2020 and i just want to close this issue before generating the credit card statement.
The axis bank generated a new reference number 59909328 for the same card on 3rd march 2020. I don't know why they regenerated a new reference number. Within 15 days they promised me to close the issue. But still it is not closed and the statement generated for this card.
I request axis bank has to look into this issue seriously and close it without any fees and charges as early as possible.

Hi

My vehicle linked axis bank fasttag card is showing blacklisted even though i have sufficient balance in wallet. This is very embarrassing for me as the card is not working properly. Also message delivers after 1 day. This is very poor service. If feel axis bank can't handles the customer services, remove this axis bank in issueing the cards if they don't have the ability to give proper service.

Today i got a call from the axis bank about the one assist service, unfortunately, i choose that so they are now deducted 1599 rupees, i said i don't want this right now they are forcefully telling me that just follow their instruction and finally they make the service.
So i wanted to revert back the that service. My card number ending with 5529.
And my phone number ends with 6397. Currently, i don't need this service.

Please resolve this as soon as possible.

Please close all your branches for atleast 1 week, so that this disease can be handled easily. Govt is requsting for social distancing in this crucial time which is very necessary to reduce the cases of covid 19. As one of the customer of your bank i also request you to close all your branches for the safety of your customers and staff.
It is my humble request to support our govt and take a step ahead to defeat this disease before it becomes a epidemic.

Hi,

my sister is working in Axis bank koramangal branch Bangalore as assistant manager, her manager is pressurizing for insurance sales if thy cont fulfull monthly target they are insulting her in front of all and asking her to resign.
from her pocket she is giving insurance to some for to close the target her salary is not at all usable to her family now.

kindly check for this issue and save her life.

regards,
suffering woman

I have done online transaction of rs.4100 to registration dept. It was debited but payment transaction acme unsuccessful on 5th march 2020.
Dispute form has filled signed and submitted to madambakkam branch.
It was told by customer care will credit on 19th march.
But still it is not happened.

I request you to arrange for re credit the amount asap.

Dear axis bank,

I have settled my credit card on 2016. And my last payment against my credit card is 14/12/2016.

My card credit card number : [protected]

It is showing in my cibil report as settled, but i want to close this account.

There is no response from local branch.

Kindly let me know my pending amount for close my credit card account.

Also let me know the repayment procedure and noc guideline.

It would be appreciated if you can resolve my issues and it will help me to avoid get support i will file the same case in rbi and ombudsman

Regards
Purusothaman
[protected]

I am a govt servant. My account in axis bank. I am submitted a sukanya samriddhi yojana account form in dwarka sec. 17 axis branch. The branch code is 3743. But the bank employees is not processing sukanya samriddhi yojana account. The employee told me and force me to a li account or any other investment. So i am complained against the staff of axis bank of dwarka sector 17 branch

Greetings,
My name is shashikant maurya, i have an account in axis bank hisar, haryana. I had this account as salary account and when i left the job there it become saving account.
I wanted to close it but as i was not in haryana so i could not manage time to get it closed now there is a negative balance more than 4190 rs and bank person is denying to close it.
Please wave off this amount so that i can close my account.
I am in tremendous pressure because of this negative amount.
I have submit the complaint earlier as well but there is no action against it.
Please help me in this.

Shashikant maurya
Mob: [protected]
Customer id:[protected]

From the contact no. [protected] [protected] introduced as bank executive.

On 14.03.2019, from contact no. [protected] misused my credit card details for rs. 1500, 42000, 8379, 8388, 8399. Total amount is rs 68666.

i got alert on my registered mobile and on registered email id, immediately i called on axis customer care and blocked credit card on immediate bases. Service request no. Is 60134700.

I have sent dispute form, covering letter, 5 transactions details and police complaint in pdf file on 17.03.2020 to customer. [protected]@axisbank.com

I have not done any transaction. Kindly resolve the issue asap.
Thanks,
A. Ravikumar

Hi, i am using axis bank salary account and credit card. I have used my credit card 2 years before. Am unfortunately unable to pay the credit card payment for 4 months. They debited my cc payment in my account balance above 80k. Then i have paid every monthly it updated in my account balance. Last 1 year to till now i was paid my cc bill. But not updating balance amount in my account.. It always showing same negative balance. What is the problem.

Hello my name is jitesh poojari

Personal loan account number : ppr[protected]

I had a personal loan with axis bank of amount rs 190000 i was paying every month 5096 emi which goes directly debited to my account.in middle of april 2018 my job was left so on that time i was not able to pay every emi which has created a backlog of huge amount. As i got several calls from collection department that you have to pay 5096 and i was paying on time to these people

Now i am in a good job and i can pay rs 5096 every month but in my savings account there is huge penalty charges, bounce etc which has been effected my cbil score and i cant pay right now as i can pay all that after all emi has been collected.

So my request is to please stop the emi which directly debited with my account and i promise you that i pay emi every month with the nearest axis bank branch before due date... As i need to maintain my cbil score and also i promise you that i will pay all charges by the end off the loan..

Thank you...

Hello my name is jitesh poojari
Personal loan account number : ppr[protected]

I had a personal loan with axis bank of amount rs 190000 i was paying every month 5096 emi which goes directly debited to my account.in middle of april 2018 my job was left so on that time i was not able to pay every emi which has created a backlog of huge amount. As i got several calls from collection department that you have to pay 5096 and i was paying on time to these people

My request is right now i am in a good job and i can pay rs 5096 every month but in my savings account there is huge penalty charges, bounce etc which i cant pay right now as i can pay after all emi has been collected

So my request is to please stop the emi which directly debited with my account and i promise you that i pay emi every month with the nearest axis bank branch

Hi,

I am getting calls from the team of axis bank or might be recovery team of axis bank.

They are threatening regarding my outstanding dues, though i explained my situation and i am trying to pay it back.

There is a agent who told me his name is vikas singh and he is recovery head of axis bank and has given his address of axis house, which is in noida sector 128

I request team of axis bank, ghat this is not the way of dealing with customers, we are not criminals that they are talking to me like this.

Kindly intervene this and help me out.

Thanks
Indrajeet singh
[protected]

I hold 3 account in axis bank and for one account my minimum balance got just below and bank charging hefty amount. Previously manager iqbal reversed all the charges and now when the manager is changed the current manager is just mocking when i informed that the previous manager reversed me the charges. I would demand axis bank to reverse my consolidated charges within 5 days, or i would go with all my accounts to sbi as sbi don't have any charges for minimum balance. I would go further with social media and with my friends and relatives whome i know regarding the issue. And be careful a word of mouth will catch like wildfire. My account name: sanha farheen. Branch: thalassery, kerala, 670101

Axis bank noticed that i had to maintain a minimum balance in my account to avoid any penalities or charges to the account and by then i had transferred the money of 2000rs to the account.

Today axis bank have charged rs 500 in the name of consolidated charges without any prior information.

When i asked for an explanation i dont get any proper answers.

Why would a account will charged of rs500 in the name of consolidated charges.

I was never informed of this process while i opened this account.

I dont see this charges charged by other banks instead they credit interest on the basis of balance maintained.

I demand them to either refund my money or please close the account.

I have opened salary bank in axis bank in june 2017.. After two months i have quit the company and not used my axis bank account... I have again started using my axis bank from jan 2020... Without even notifying me axis bank has deducted 7600 as consolidated charges and 1600 as gst on charge which is not at all acceptable... You should have made my account balance in negative for these two years... But my account balance is zero and i have stared using the account again. Please refund my amount...