Axis Direct — Reversal of Axis Direct and Axis Demat Account

Address:Pune, Maharashtra, 412207
Website:www.consumercomplaints.in

Dear team
I am manav lama. I have opened saving account at branch - wagholi nagar road, through employee ms silpa gavane.

I told her that i just wish to open simple saving account nothing else i want then he misguided me also took my extra documents and sign on documents of demat account and axis direct account forms. I really didn't know for what purpose she took my sign and documents. I asked her about that she didn't told me that it's for demat and axis account opening also not told what is use of that and annual charges and other charges of these account service.
After few days i got call from axis bank about demat account opening i told them clearly that i don't apply for it and o don't want any demat or axis direct account but still after few days demat and axis direct account activated and charged me 1725 inr
I got this msg from axis bank

{ hello! Your a/c no 19760205 has been debited by rs 1725 on[protected]. The a/c balance is rs 4200.00. Info: axisdirect/c867731/[protected]/09 05 }

I want all my debited ammount back in my account. I don't know how you will do.

I hope you will support me for get me all my debited amount back and closing my demat and axis direct account.
I already submit closing demat and axisdirect account in bank by written application.
Please let me know. I am waiting for your reply.
Thanks
Manav lama
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Hi Manav,

We're sorry you had this experience and we want to make this right. Please share your concerns with us at: http://bit.ly/2odp3nV for us to assist you.

Regards,
Axis Bank

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