B. E. S. T. Undertaking — best buses always delay, no. 604, 612

Address:

Mumbai City, Maharashtra, 400078

I am writing this to complain against best buses no. 604, 612 from bhandup station to kokan nagar onwards.
The buses frequency are so in less number therefore people always wait for 30 min and more time. Some time it will be more than 1hours also. I am traveling by this more than 3 years. These buses are always delay.

If buses are reached on time at bhandup station but best employee are released the bus after 30 minutes and more.
They are taking tea, snacks and rest and after they release the bus. They always used to do delay. At the same other buses are also comes on same time at station such as 605, 606, 607 but they release on time they are take time used to 2 or 3 minutes only. This is one of the worst service provided from best for bus no. 604, 612.

If you are not provide the service on time without delay than closed or stop the service of bus no.604, 612. People will go by the auto ricksha or by some other way.

This is not a complain only from me but this is the complain from point of all people who are traveling from bus no. 604, 612.

I am not expecting that such kind of worst services provided from government buses. Shame on best.😞😞