B. E. S. T. Undertaking — bill amount has been deducted from my account

Address:Mumbai City, Maharashtra, 400008

I paid online rs. 4050/- via net banking for electricity bill from www.bestundertaking.net

Kindly follow detail of bill and payment,

* bill detail*
Mumbai:- 400008
Road:- sir j. J. Road
Bldg name:- united apartment

Consumer no:[protected]*
Consumer name : - shirin mansoor ahmed shaikh
C. A. No:- 2393350
Bill amount :- 4050.00


* payment detail*
Payment mode :- online
Payment gateway :- net banking
Bank: - state bank of india
Amount paid: - 4050/-
Payment bank ref. Id:[protected]igabwybmy8
Payment date/time: - 25/08/2017 (9:10am)


Sir, amount rs. 4050/- has been deducted from my account, but i didn’t get receipt or receipt was not displayed.

No task appear on payment info page, and no update in "list of latest payments made".

Kindly do the needful action for above details.
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B.E.S.T. Undertaking customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hi,

Myself M Vijaya would like to complain that I pay bills regularly but still for the month of July the bill was around 10K, for which I would like to know the reason.

And sometime I feel there is some problem like maybe the units are showing very high.

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    +91 22 2414 6262
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    B.E.S.T. Undertaking Address
    Materials Management Department (Colaba – Head Office), 4th Floor, Parivahan Bhavan Bldg., S.B.Road, Electric House, Colaba, Mumbai, Maharashtra, India - 400001
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