B. E. S. T. Undertaking — complaints about wifi not working on b. e. s. t buses ticketing devices

Address:Mumbai City, Maharashtra, 400099

Dear b. E. S. T team,

As a regular traveller in b. Es. T. Buses from past few months i have noticed that devices given to conductors do not work on wifi connectivity.
On asking the conductors they say that wifi is not working.

I am unable to understand how can a device is unable to connect to wifi even if it is switched on, is the reason for not wifi working is that devices are cheap or conductors keep off the function of wifi by themselfs.

And it is not only for 1 or 2 buses 95 & of devices dont work wifi.

The main reason for using the e ticket is that conductors need change money and they behave like # if somebody pays them even 50 rs note for a ticket of 22 rs. As they sy we dont have change, best should provide enough change to do their work ease.

If you are unable to repair your device atleast upgrade the apps with e ticket which does not need the paper ticket, so thats how paper is also saved.
The idea for paper ticket is bad in this modern world.

If this will be the situation very few people will travel by bus and it will be loss to your department.

As a mumbaikar have spent many minutes to write this mail to have good mumbai.
Please have a look to solve this problem

Thanks
Premjeet manjrekar
[protected]
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I am Advocate sameer jagtap residing at 15/16, Amichand Mansion, Dr. Deshmukh Lane, Girgaon, Mumbai - 400004. It's been an hour the power of the building is cut off. You are requested to look into the matter and restore the power supply. Your early compliance in the matter will be highly appreciated else many occupants of the building will suffer
We had called the best people several time and it's been 2 hrs the best people has not yet and come and there is phone is also not getting connected is these the service which the best government is giving to the people and these problem is happening from 1 mnts in every 2 days the light is going

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