B. E. S. T. Undertaking — false erroneous electricity bill

Address:Mumbai City, Maharashtra, 400014
Website:www.bestundertaking.com

Dear BEST Undertaking / Sirs,

Am Awaiting your response for the above, failing which I really MUST take legal action for falsification of your accounts and records.

Please see attached snapshot of my payments till date.

10th Nov 2017 Rs 12, 730 charged as DOUBLE, not yet adjusted in ensuing bills.

July 2018 shows 3 payments, 2 in cash which is FALSE and ridiculous!

Once again, am kindly requesting you, with all DUE RESPECT to check your accounting /arrears correctly, else will need to seek legal recourse through the Consumer Courts for false billing and sometimes inflated billing. Will back date the same with a Forensic Auditor and produce their findings in Court.

Please DO NOT take my email lightly.

Previous complaint/ issue you have marked as RESOLVED, which is NOT resolved YET.

Will keep raising complaints as you have NOT RESOLVED my issues!

False Billing with INFLATED amounts, sometimes charged DOUBLE. PLEASE BACKTRACK to last 5 years and CHECK your accounts.
Attached is LATEST SNAPSHOT of your billings, 3 transactions in July 2018, 2 paid in CASH and 1 by Online Billdesk! COmpletely RUBBISH!

BRgds
Capt M
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B.E.S.T. Undertaking customer support has been notified about the posted complaint.
Aug 27, 2018
Updated by mehernosh11
Dear BEST UNDERTAKING,

Am awaiting your response for the above.

In the meanwhile, I have not received HARDCOPY of my monthly BEST Bills. Please advise WHY you have stopped sending official bills to my residence?

Your response is awaited.

Consumer No. [protected]

BRgds
Capt M
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    B.E.S.T. Undertaking Phone
    +91 22 2372 6983
    +91 22 2414 6262
    +91 22 2418 0016
    B.E.S.T. Undertaking Address
    Materials Management Department (Colaba – Head Office), 4th Floor, Parivahan Bhavan Bldg., S.B.Road, Electric House, Colaba, Mumbai, Maharashtra, India - 400001
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