B. E. S. T. Undertaking — Faulty meter

Address:

Mumbai City, Maharashtra, 400022

Dear Sir,

For more than 3 months my meter is not showing the reading and its BEST that is sending me the bill every month.

I fail to understand how a government organisation like you can charge customers like this. It's been 3 months now.

I am a resident of Sion Raheja Regency and flat no 301. I thought that the BEST changes meter automatically but it's been more then 3 months now.

Moreover we don't delay your payments. Isn't it your duty to be transparent in charging your customers a fair charge or inform them that their meter is not working and they should be replaced immediately.

Most o[censored]s are not aware as the meters are inside the refugee area or need to take permissions from the concerned authorities to check on our meter.

Request you to kindly arrange a replacement immediately and return excess money which is been paid to you.

Awaiting your kind reply on [protected]@gmail.com or you can reach me on [protected].