[Resolved] B. E. S. T. Undertaking — high electricity bill for the month of june 2018 | |||
Jun-18 elec. Bill for con. No:[protected] is rs.15300.00. I have been staying in this flat on rental for last 3 years and even in peak summer season my monthly bill has never gone beyond[protected]. You may refer to the bill records for the same. In may 2018 the bill was rs 70 and now it is rs 15000??? I would like to know on what basis is this bill calculated? I don’t think the usage has been so high that this amount is justified. If you see my bill history, you can take an average count and then check. I want an explanation as to why this inflated bill? My contact details are mentioned below: [protected] Email - [protected]@gmail.com Please let me know how we can resolve this? Was this information helpful? | |||
Aug 7, 2018 Complaint marked as Resolved B.E.S.T. Undertaking customer support has been notified about the posted complaint. Verified Support Jul 04, 2018 B.E.S.T. Undertaking Customer Care's response The complaint have been forwarded to '[protected]@bestundertaking.com'Traffic Manager BEST Undertaking Verified Support Jul 06, 2018 B.E.S.T. Undertaking Customer Care's response This is a case of old meter C 085342 replaced under 'Mass replacement' by D183303 on 20/4/2018, but updated in the system on 30/5/2018, due to which the consumer was billed for zero units in May'18 and accumulated bill for 1379 units was billed in Jun'18 ( as per Final reading of old meter for 42 units & 1337 units as per new meter reading) for Rs.15300/-.We have now worked out the slab benefit of this case and NET Credit of Rs.2082.54 will be adjusted in the consumers bill after due Audit. For further queries consumer can contact the concerned ward office at G/S ward, 2nd Floor, Transportation Engineering Bldg., Tilak Road, Kingsway, Mumbai– 400 031 Regards Dy.E.ES ELECTRIC SUPPLY OFFICE | |||
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Materials Management Department (Colaba – Head Office), 4th Floor, Parivahan Bhavan Bldg., S.B.Road, Electric House, Colaba, Mumbai, Maharashtra, India - 400001
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