B.e.s.t. Undertaking — I am complaining about delayed buses

498 bus . Sangarsh nagar bus stop. Public were stand here for more than 1 hour but bus is not coming. Public unable to reach its offices. In lockdown time there is no train atleast bus has to reach on time atleast. Public faces inconvenience. Plz look into these matter.
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Sir,

This is to inform you that we are operating full schedule of buses on route 498 Ltd. by using available resources. We are not in a position to operate extra buses as the buses are operated maintaining social distance as per the instructions received from Government of Maharashtra due to Covid-19 pandemic with 100% sitting capacity only without standing passengers, by giving priority to essential services staff.

In spite of operating full schedule, due to traffic congestion from Mahindra Company to JVLR and also buses are diverted from Saki Naka, as the Marva Road is closed for road construction work, buses are held up in traffic due to which buses of route 498 running behind schedule.
We have instructed supervisory staff as well as crew members to pick up maximum passengers by keeping instructions given by Government of Maharashtra due to Covid-19 pandemic, to operate the buses at regular interval and halt the buses at all scheduled bus stops.

BEST Undertaking has also introduced monthly/daily pass facility to passengers to overcome loss, money and time, by facilitating easy change over of bus routes to reach their destination.

Regards,

Ag.Asst. Depot Manager (Magathane Depot)

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