B.e.s.t. Undertaking — I have paid my bill through cheque

Address:A/47, 3rd Floor Bharat Nagar Grant Road East

Hello,
I have paid my bill through cheque on 10.06.2021 in the drop box as i wasn't having my bill so they told me to drop the cheque in the dropbox. Now its been 13 days and the balance amount has not been deducted from my Bank. My consumer number is[protected]. I have submitted the cheque at Paiduni branch opposite to IDBI bank.
Please let me know why its not been cleared yet.
Thank you.
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    +91 22 2414 6262
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    B.E.S.T. Undertaking Address
    Materials Management Department (Colaba – Head Office), 4th Floor, Parivahan Bhavan Bldg., S.B.Road, Electric House, Colaba, Mumbai, Maharashtra, India - 400001
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