[Resolved] Bag It Today — Refund is under process

Kapilmurthy

Address:	110096
Website:	Www.bagittoday.com

Dear Sir. One of the bag it today executive Name Rahul call me on 15/11/2015 and inform me I m selected customer in his company. And I have to buy any product at 75% discounted price because of my previous online shopping i m luckiest customer. but first you need to pay full amount and we are refund your 75% amount after 24 hours. then I place order for mobile phone Iphone- 6 and one Laptop dell xps16 order I'd is[protected] and[protected] and I paid total amount through my icici debit card and Pnb debit card total amt approx INR 98000/- but today 23/11 no money has been refunded and also customer care not responding. Please cancel the order and refund my money ASAP thanks Kapil murthy [protected]@yahoo.com +91- [protected]

Was this information helpful?

No (0)

Yes (0)

Complaint marked as Resolved

customer support has been notified about the posted complaint.

Verified Support

Nov 23, 2015

India Today / BagItToday Customer Care's response Dear Customer, Thank you for contacting Bagit Today. This is with reference regarding to your complaint received on - https://www.consumercomplaints.in. As per telephonic conversation held with you,we would like to inform you that it has come to our attention that certain individuals with an intention to cheat the general public are using our Brand Name/ Trade Marks “India Today Group”, "India Today Book Club" and “Bag It Today”. These fraudsters are requesting donations from people for fictitious charitable activities and in return are falsely promising various gifts like Laptops, LCDs & Mobile phones etc. Please note that India Today Group/ Bag It Today do not solicit any amount towards charity and we do not promise any free gifts in return. Please note that we at India Today/ Bag It Today do not follow the practice of asking customers to directly deposit cash in some bank account. We accept payment through the following modes only: 1. Credit Card 2. Debit Card 3. Net Banking 4. Cash on Delivery We request you to safeguard yourself from any such fraud and in case you are contacted by any individual/(s) making such proposition of free gifts in return of payment towards charity, please contact us on[protected] or email us at [protected]@bagittoday.com. Wish you a happy and secure shopping! We would also like to inform you that beware about fraud call information already mentioned on our website, kindly find below mentioned link: http://www.bagittoday.com/faces/jsp/fraud.jsp Therefore we suggest to our customers safeguard yourself from any such fraud and do not share your account details. Please feel free to get in touch to revert for further assistance. Assuring you of the best possible services always. Thanks & Regards, Vikas Chauhan Online Support (Bag it today)