Bajaj Allianz — Claim approval issue

Address:1303/8, Rishi Nagar, Sonipat, Haryana -131001

Dear Sir,

I met with an accident on 18/10/21 at 8:45am. In this accident my car is hit from front as well as back side. Insurance company executive who inspected my car, only approved back damage. for front damage is not approving.

Explanation is given that Your accident is not relating with damage. I am not satisfied with this explanation. I request him for what is criterion for how you judge the accidental damage which is not clarified by him.

My insurance policy no. is OG[protected]-00126940
Policy type is zero depreciation.
Policy time period 17-Oct-2021 to 16-Oct-2022

I have a policy of bajaj allianz from lat 3 years which is also zero depreciation. In last 3 years, i don't claim for a single time. Today when i face this situation, now insurance company is explaining that this damage not relate with accident.

I am looking for your kind support to resolve this matter. I hope you will resolve this issue as soon as.

Thanks & Regards
Hemant
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Bajaj Allianz customer support has been notified about the posted complaint.
Verified Support
Oct 28, 2021
Bajaj Allianz Customer Care's response
Hi Hemant,

We've made a note of your concern. Please share your email ID and contact number via email to [protected]@bajajallianz.co.in so that we can get in touch with you.

We have registered your complaint with Reference No. BA - 1643, keep a note of the same for further procedure. Also, please mention this number in the subject line of the email while sending in your details. Thank you.

Caringly Yours,
Bajaj Allianz General Insurance.
Nov 09, 2021
Updated by H. Sanduja
my email id hemant.[protected]@gmail.com
mob no. is [protected]
Complaint comments 

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My email id is hemant.[protected]@gmail.com
mob no. : [protected]

i request you to please support as soon as. it is very uncomfortable for me to run damage car.

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